Volo partito in ritardo, bagagli persi nel trasferimento
Very comfortable for this kind of airplane : Canadian bombardier
Partiti da Roma il giorno dopo a causa di un annullamento volo ryanair da Bari per nebbia e non rimborsato ! Albergo e volo tutto a spese mie. Con Airways invece tutto perfetto
Boarding in the heat was not pleasant
Spazio ridotto per le gambe. Peggio di una low cost Aereo vecchio
More than 2 hours late and no food because of a problem with the catering. The flight was super full and there wasn’t enough space for the hand bags. A lot of space for improvement.
Main trouble was with Kiwi -- a partner booking organization through Kayak. Even though tI booked well in advance they did not assign me a seat and I came within a minute iof getting bumped from the flight. On the return trip the airline sent me an ominous message that I had to provide additional info before I could receive my boarding pass and that if there were problems I would get a refund. That caused unnecessary stress since the airline just needed my home address. Kiwi should have made sure they had collected all the necessary information from me before they booked my flight.
Long delay, lack of space at the seats (not comfortable).
We made the boarding and then waited inside 40minutes before taking off The plane was too full It was probably the worst flight of my life in terms of comfort. I was in the central seat, and on my right i had a very big person who was occupying part of my seat since he did not fit in just one. I think in these cases the staff should notice and do something about it. I checked if there were available seats by myself, but it was all full. Maybe in business class there were still available seats though.
volo rapido in 50 m circa, cortesia sempre degli assistenti, rinfresco gratuito
Expect Full aircraft in economy
Nel complesso un buon viaggio .. un po’ di allerta per gli scioperi del 16/12/2021 ma fortunatamente questa compagnia è partita con solo 20 minuti di ritardo
Uno snack oltre al bicchiere d'acqua, sarebbe molto gradito in un volo di oltre un'ora, per il resto, old is gold, aerei soliti e personale molto educato.
Poor service. Late departure Nice crew members
Mancanza di personale al check in, coda infinita per spedire i bagagli, 45 minuti di attesa a bordo prima del decollo senza informazioni
Cleanliness, they could adapt the noise level of the speakers to human ears, and same thing for temperature.
The whole checkin process was a diseaster! We were flying with Vueling! We had checked in on the app but still had to checkin at the desks with our 10kg hand luggage! The queue for this was 2.5 hours long, with no social distancing in the pandemic (Covid19). When we finally got to the top of the queue, our flight was closing also another queue was opened up! But if we left the queue we were in we would have ended up at the back of a different queue! This seemed pointless to be honest! What could have been done is a bag drop section of the checkin process (Like Ryanair has) it’s much more streamlined and quicker! After all this drama, we only had 15mins to make it through security snd passport control to make the flight on time! It was very stressful and very hot! I was so thirsty that I needed to buy a bottle of water at the boarding gate (to my surprise this small bottle of water was €5- a total rip off! After boarding (which was ok) we were looking forward to a nice cup of coffee on the flight as we usually do! It took the crew nearly 1.5 hours into the flight to get to our seats to serve us! The coffee was dreadful (a hotel type sachet of instant coffee costing €2.60) and a heart burn inducing Turkey, ham and cheese toastie (costing €5.50)! The horrified by the quality! Ryanair is definitely better on food quality, check-in and boarding experience and service, that’s saying something! The flight itself was grand (although lacking interaction from the pilot- which is always nice) it was a smooth flight! When it came to landing it was good but our baggage took nearly 45mins to come out onto the carousel in the terminal! And other delay! Overall I would be giving Vueling perhaps a 2 out of 5 overall! Not impressed!
Punti positivi: "Pulizia e personale"
Punti negativi: "I prezzi Dell caffè ☕"
Punti positivi: "Quick boarding, friendly staff. We took off on time and arrived before scheduled time. Good value for money!"
Punti negativi: "Would be good if seats could be leaned back a bit."
Punti positivi: "La puntualità"
Punti negativi: "La divisione prima del imbarco in base ai nr dove ci si siede e poi ci hanno messo su lo stesso autobus"
Punti positivi: "Boarding was smooth and everything was on time"
Punti negativi: "The santorini airport is a mess. Our flight was delayed nearly an hour because the tiny airport wasn’t able to handle the amount of flights they had coming in and going out at the same time"
Punti negativi: "The plane was late. The bus to the terminal was insufficient. The luggage was horribly late."
Punti positivi: "The crew is great"
Punti negativi: "The seats doesn’t move forward nor backwards"
Punti positivi: "Sedile molto comodo x un low-cost."
Punti negativi: "Check-in online non disponibile per la tratta SPU - FCO."
Punti negativi: "Lo spazio tra i sedili!!!!"
Punti positivi: "Efficient boarding and always on time"
Punti negativi: "More cheap flights"
Punti positivi: "Nulla, mai viaggiato cosi male! Non si tiusciva a stare seduti!!!! Sedile scomodo e non c’era spazio per le gambe!!!!!"
Punti negativi: "Allargare lo spazio per le gambe anche solo di pochi centimetri!"
Punti negativi: "Pagata la priority mi trovo nella fila 3 gruppo imbarcato per ultimo! Inaccettabile"
Punti negativi: "Far pulire bene bagni e posti a sedere pieni di carta nel pavimento, briciole ed acqua sui sedili nonché cibo anche nelle cappelliere"
Punti positivi: "Il check in rapido Il personale super educato e simpaticissimo"
Punti negativi: "La pulizia dell’aereo Non per me, ma io non avevo acquistato il prioritario però sono stato imbarcato davanti a quelli che erano prioritari quindi hanno mischiato tutti e chi ha pagato per il servizio Priority era proprio arrabbiato"
Punti positivi: "The plane was newish, with comfy seats"
Punti negativi: "The crew spend to much time on trying to order / heat / distribute food. The distribution of the staff seems odd - the one taking all the orders, putting stuff into the microwave and collecting it, collecting the money, whilst the other just seems to steer the trolley"
Punti positivi: "il sedile decisamemte scomodo e di dimensioni ridotte"
Punti negativi: "praticamente tutto"
Punti positivi: "DA Barcellona è andato molto bene e atterrato in anticipo"
Punti negativi: "Da milano è partito con 40 minuti di ritardo e arrivato con 30 minuti di ritardo. Inoltre il personale all'ingresso del volo era scontroso e poco professionale"
Punti negativi: "Scadente"
Punti positivi: "Niente"
Punti negativi: "Non sono state date le disposizioni di sicurezza a bordo. Non ho ricevuto nulla di ciò che ho chiesto agli assistenti di volo durante il loro passaggio. Il volo ha tardato di un'ora. L'atterraggio è stato il più spaventoso in oltre 20 viaggi compiuti ad oggi. Da dimenticare."
Punti negativi: "Da anni lo sciopero ha un'importanza sociale; si sciopera per creare disagio e quello che hanno indetto i piloti Vueling ha creato il massimo del disagio. Bene notare che non è con loro che bisogna prendersela, ma con la compagnia che si è rifiutata di avvertire il ritardo di 4 ore e che ha fatto stare centinaia di passeggeri ad aspettare di capire se e quando saremo rientrati. Lo sciopero deve creare disagio soprattutto a una società, non a dei cittadini. Considerando che alla parola "rimborso" nessuno del personale Vueling ha saputo rispondere, mi chiedo: la prossima volta scioperiamo noi per creare disagio ai piloti? Ovviamente scherzo, ma ogni volta che viaggio con vueling succede qualcosa."
Punti positivi: "La impiegata del frontdesk era cortese e aveva molto interese per aiutarmi nel mio caso, perché portavo molto bagaglio"
Punti negativi: "Portavo una chitarra"
Punti negativi: "Ritardo aereo e ritiro bagagli assurdo"
Punti positivi: "Gentilezza personale"
Punti negativi: "Attesa valigia imbarcata"
Punti positivi: "Cheap airline, results are what we thought they would be"
Punti negativi: "There are no complimentary beverages, not even water, on the flight."
Punti positivi: "QUICK ON TIME"
Punti positivi: "Leg space"
Punti negativi: "Flight cancelled and replacement flight delayed, no offer of food or compensations"
Punti negativi: "Come sempre Vueling ha fatto ritardo e questa volta abbiamo pagato un supplemento alla compagnia di affitto auto"
Punti negativi: "Delayed over an hour and caused me to miss my connecting flight home."
Punti positivi: "It was easy. Very cheap. On time."
Punti negativi: "Seats are not great. But you get what you pay for."
Punti positivi: "It’s a quite flight and good space"
Punti negativi: "No billows at the chairs"
Punti positivi: "rapporto prezzo/qualità"
Punti negativi: "L'orario del volo"
Punti negativi: "Malissssssssssssimisssssimo"
Punti positivi: "Good aircraft and seats."
Punti negativi: "Bad check-in by Vueling staff. They kept changing the time to check-in. At first the sign said "All Destinations" with no restriction on check-in. Nest, while we were in the line, they changed the sign to say you could only check-in 2 hours before the flight and then, when we got to the front of the line, they said it was 2 1/2 hours. Very rude in response to our questions."
Punti negativi: "Referral to Vuelungs site by BA for check in. Slow and difficult process to retrieve boarding pass."
Punti positivi: "Nothing"
Punti negativi: "It got deleyed i missed a bus because of that. It goy delayed because of a error with some luggage from other flight thatbwas sent to that flight."
Punti positivi: "Cabin crew was cheerful and helpful. Got excellent seats at last minute."
Punti negativi: "Late boarding due to some crew late."
Punti positivi: "The flight itself was nice."
Punti negativi: "Flight was delayed of more than five hours Actually the flight was canceled but they displayed it as delayed... running to the counter I was rescheduled to 6pm"
Punti negativi: "Non ho gradito la totale non disponibilità del personale nei confronti di chi viaggia sola con bambini di circa 2 anni. Non e’ purtroppo la prima volta. Tutto è legato al singolo individuo facente parte del team a bordo. Ieri ben 2 sono stati pessimi."
Punti positivi: "Made it to a new country safe and sound. Was nervous at first but relaxed once everything started going."
Punti positivi: "The low price and civilised flight times. Had no hold baggage."
Punti negativi: "Attempts to get extra money by not allowing check in before 7 days without paying extra for choosing seats."
Punti negativi: "Flight delayed but not announced. Gate changed but not announced. Slow and painful boarding process."
Punti negativi: "Ritardo non annunciato in aeroporto"