Trova voli economici da Catania per l' Africa

"Swiss!"

"We had a 14 hour flight and the attendants worked very hard to keep us satisfied. I would definitely fly Swiss again"

"One of my bags didnt arrived. It was a priority bag. And the flight was a really bad experience. There were two kids (2-3 years old) from two families in business class that cried during literally 10 hours! Was a really long flight"

Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti positivi: "Flight was on time, service onboard inspite of short flight, and the scenery of the Alps was breathtaking"

Punti positivi: "Nice and attentive crew Big a330 plane with great business class"

Punti positivi: "Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!"
Punti negativi: "Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!"

Punti negativi: "I never made it on the flight. It was over booked, they switched me over... I'm still at the airport, missing two days of my vacation. Flights have been delayed from SFO, causing me to miss so many of the connecting flights..."

Punti positivi: "Lost the luggage"

Punti positivi: "Hospitality was wonderful. The food and drinks were great and the constant entertainment made the 10+ hour flight bearable."
Punti negativi: "The seats are comfortable but there is definitely not enough leg room especially if you are sitting in the middle seat. There should be some type of incentive given if you get stuck sitting between two complete strangers."

Punti negativi: "No overhead fans and seats were not very comfortable."

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti positivi: "Boarding was smooth"
Punti negativi: "The aircraft was horrible No space at all even after paying for a better seat"

Punti positivi: "Service and Aircraft B777"

Punti positivi: "Was smooth. From take off to landing. Captain kept us informed all the way to our destination."
Punti negativi: "No complaints."

Punti positivi: "Food was tasty. Crew was very good."
Punti negativi: "Legroom was horrible, and I’m 5’-7”! Ancient entertainment units."

Punti negativi: "I had paid a little extra to have a seat in the back of the plane going to Greece and returning also. I was under the assumption the extra charge would give me a seat with only one extra person next to me. On both flights to and from JFK I was seated in a row with 3 seats and not the last row as promised. Just wondering if a refund for the extra charge would be possible."

Punti positivi: "Everything, but the lack of entertainment, and the seats I bought were separated."
Punti negativi: "The lack of entertainment, and the seats I bought were separated."

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti positivi: "crew great smooth flight"
Punti negativi: "no problem and happy crew."

Punti positivi: "Crew were good, apart from forgetting at breakfast time that I had ordered gluten free food. Food was OK but not memorable."
Punti negativi: "Business class is not as roomy as other airlines. My partner had to climb over me to reach the aisle, there is very little storage space and seat size is quite small. Choice of movies is limited."

Punti positivi: "On Board Service"
Punti negativi: "Delays...Delays..."

Punti negativi: "30 mins late both ways"

Punti positivi: "Overall excellent. Full professional and caring staff and company."

Punti positivi: "Good space above seats"
Punti negativi: "Seats way too tight. But the worst thing was the two passageners in the row we shared. They were laying on each other and it was inappropriate for the entire flight. He was rubbing her breast and I said something. He seemed to stop. Lots of rubbing and huggin and the man had his legs stretched out man spread style"

Punti positivi: "Fully reliable"

Punti positivi: "The food"
Punti negativi: "There was one flight attendant that was rude. The reat were very nice."

Punti positivi: "Friendly service. Efficient. More leg room than most other airlines. Decent entertainment. Decent food."
Punti negativi: "No complaints"

Punti positivi: "The way of treatment"
Punti negativi: "The landing was terrible"

Punti positivi: "Service and food were amazing! The flight crew were wonderful and gave us a tremendous amount of intention!"
Punti negativi: "Nothing... the flight was great!"

Punti negativi: "See above about missed flight because of SWISS and no help or communication. Still haven't left and not happy."

Punti negativi: "Only one agent to check in economy passengers two agents for first class and 2 or 3 for special needs. There were many more economy passengers and it took a lot longer to be serviced more agents for economy would have been more equitable"

Punti positivi: "Good food, friendly staff"

Punti positivi: "It's such a short flight that to me the experience is pretty insignificant. I liked that it was on time and the rest was very average for what I expected in a 45 minutes flight"
Punti negativi: "I would have loved a video"

Punti positivi: "It was quick and the crew was really nice!"
Punti negativi: "No organization for boarding. It didn't matter what class you are in, everyone boards at the same time. business class o. The plane we were on was just the front seats....they were not larger seats."

Punti positivi: "I had a super-short connection from Stockholm at Zurich (going to JFK), and I just assumed I'd have to be rebooted, but they held the plane for all of us! Entertainment was excellent, service was great - I really like the food, although I don't eat well on flights. Comfortable - I slept for a few hours. Really great experience (until I hit customs in JFK, but SwissAir has no influence on that :) )"

Punti positivi: "One on the plane service and food were very good. In flight movies limited in number of choices"
Punti negativi: "Flight delayed over an hour because they couldn't fuel the plane and had to wait for trucks. Did not update the board at the gate with boarding times and people waited on long lines unnecessarily because they did not update the boarding times. Very frustrating."

Punti negativi: "Good"

Punti negativi: "Major delay"

Punti positivi: "I never used Swiss Airline before but my friends told me crews are very professional and clean... She is right!!!Their crews, Foods, and very clean environments.... had a wonderful experiences"

Punti positivi: "Flight attendants not friendly, constantly bumped me and never excused themselves. Food not so good and temperature too hot this flight. I was constantly putting on and taking off my jacket. Movie selection seems to be going downhill also. All that being said, I'm grateful for every safe landing."

Punti positivi: "Customer service and food served during the trip (economy class)"
Punti negativi: "IFE system very old, narrow space between seats"

Punti positivi: "Same as above, we were really pleased with the service and the food, and the crew was great!"
Punti negativi: "Seats a little close together but not terrible."

Punti positivi: "fast, all good"
Punti negativi: "-"

Punti positivi: "What I liked is that they didn't really focus on the weight I had little more weight and they didn't really make an issue for me"
Punti negativi: "Geneva airport is so busy on the weekend I had to stay in the line for 20 minutes it's a little annoying"

Punti positivi: "crew need to be more polite and kind"
Punti negativi: "just a more kind crew would be great"

Punti positivi: "the plan"
Punti negativi: "seevce was bed 10! hour alihhvwiyhb2 snacks"

Punti positivi: "sedile comodo"

Punti negativi: "More legroom"

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti negativi: "The best Airlines ever from every aspects, I’m frequent traveler of Turkish airlines and will be for good."

Punti positivi: "Surprised to get a meal on such a short flight! Very good service."

Punti negativi: "The entertainment system is old, not easy to use, and lacks features."

Punti negativi: "More space and room"

Punti positivi: "Everything. They were polite fast and never condescending to passengers."
Punti negativi: "I could of wish they would have been a little more stern with some passengers."

Punti positivi: "So far nothing. Plane from Ukraine was delayed by 2 hours and we missed our connecting flight to Washington DC. Now we have to spend a night in Istanbul and missing the event that we had to attend on Feb 26!"
Punti negativi: "Would be better if flight waited just 15 min to let passengers from delayed flight to get on board"

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti negativi: "My suitcase was completely soaked from the rain in Istanbul. It must have been left on the tarmac in Istanbul before it was loaded onto the aircraft. I had clothes on the inside that needed to be dried once in Cairo."

Punti positivi: "Not as my expected"
Punti negativi: "Check in team at airport very tuff and I have 9 kg only they let me pay full SR 450 which too high and generally all airlines they don’t ask u to pay like such weight as business class passenger. Quality of food, aircraft very old and seats not comfortable"

Punti positivi: "Crew and food on last leg were acceptable"
Punti negativi: "Every other part of the flying Turkish air experience, particularly Istanbul airport itself. Delayed flights, missed connections, rude, angry staff, worst layout and signage of terminal space. Exhausting."

Punti negativi: "The flight was late, with no explanation."

Punti positivi: "The crew members were really nice"
Punti negativi: "Everything was great"

Punti negativi: "The Crew was on top of passengers requests. I asked three different crew memberrs for paper towels and no one delivered."

Punti positivi: "Movies"
Punti negativi: "Nothing! It’s no comfortable at all!"

Punti positivi: "I loved everything, the ticket purchase, the check in, the free first bag, the cabin crew, the amazing food and eating with non plastic forks and spoons."
Punti negativi: "The plane was a little too cold.i noticed that 90% of the people on the plane had covered themselves in blankets."

Punti positivi: "The flight crew was excellent. Very attentive, even in coach. Amenities were good. The food was adequate to good."
Punti negativi: "The seats were a bit hard. Still, the legroom wasn't any worse than a domestic flight."

Punti negativi: "Flight was overbooked, which is always an annoying inconvenience. As a result, the flight was significantly delayed. When the plane landed the pilot immediately had to take off again which was really unusual and unsettling. But eventually we were able to properly land."

Punti positivi: "Hello the service was excellent"

Punti negativi: "Turkish airlines used to be airline offering good food, now you only get sendwich"

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti negativi: "The people smell very bad !!"

Punti negativi: "No beer or wine with meals, noisy flight and cheap headphones"

Punti positivi: "The Airport and shopping"
Punti negativi: "the flight from Cairo to Egypt was extremely bad . I understand that the relationship between both countries is not at its best. However, this is not an excuse for racist and bigoted behavior from You staff , the plane was 2 hours late, the staff was literally yelling at the passengers because they were standing at the gate assigned to the ticket. And your plane crew was extremely rude, this one flight attendant frowned at my wife's face and starting sanitizing her hand after my wife gave her ticket."

Punti negativi: "NO ONE IN TURKISH AIRLINES WILL HELP YOU AND WHEN YOU ASK FOR HELP IT BECOMES AN INCONVENIENCE FOR THEM. HERE'S THE STORY, MY FLIGHT WAS 2 HOURS LATE SO WHEN WE LANDED TO CATCH OUR TRANSIT FLIGHT IT WAS ALREADY GONE. SO WHEN WE ARRIVE TO SPEAK TO SOMEONE ABOUT A HOTEL OR FOOD THEY HAND US THIS PAPER AND TOLD US TO GO TO THE HOTEL THAT IS IN THE AIRPORT IT WOULD BE FOR FREE ALONG WITH THE FOOD. WHEN WE GET THERE THEY TOLD US NO, IT IS ONLY FOR BUSINESS TRAVELERS AND WHEN WE EXPLAIN THAT PASSPORT CONTROL SENT US HERE WITH THIS PAPER THEY RESPONDED NO, WE NEED A HOTEL VOUCHER AND WE NEED TO GO BACK. WHEN WE ASK HER TO CALL PASSPORT CONTROL (BECAUSE THEY ARE THE ONES WHO SENT US TO THEM) TO SPEAK TO THEM YOURSELF, SHE SAYS "IT'S NOT OUR PROBLEM" WHICH THEN MADE ME SNAP AT HER AND TELL HER WTF DO YOU MEAN ITS NOT YOUR PROBLEM? YOU WORK HERE!!" SO WHEN I ASK FOR THE MANAGERS NUMBER FOR COMPLAINT SHE GIVES ME A 5 DIGIT NUMBER THAT LOOKS MORE LIKE A ZIP CODE THEN A PHONE NUMBER. THEN WE GO BACK TO PASSPORT CONTROL WHO TOLD US THAT WE WOULD HAVE A FREE HOTEL AND FOOD THEY CHANGED THERE STORY AND DIRECTED US TO PAY FOR A VISA AND PAY FOR A HOTEL OUTSIDE. SO IN THE END THEY GAVE US A BULLSHIT STORY SO THEY CAN GET RID OF US AND HAVE US RUN AROUND WHERE IN THE END WE GAVE UP AND SLEPT IN THE AIRPORT TILL WE GOT HOME. THIS IS WHEN I WAS COMING BACK WITH TURKISH AIRLINES. GOING TO MY PLACE OF DESTINATION THE FLIGHT WAS LATE 4 HOURS AND LUCKILY FOR US WE HAD A LONG LAYOVER THAT WE DIDNT MISS MY FLIGHT GOING TO MY PLACE OF DESTINATION. SO GOING AND RETURNING FLIGHT WAS LATE! WORST EXPERIENCE I EVER HAD!! I WOULD NEVER FLY WITH TURKISH AIRLINES! AND WHILE I WAS THERE FINALLY GETTING READY TO GO HOME A MAN SAT BEHIND ME AND ASKED ME IF I WAS GOING ON THE SAME FLIGHT AS HIM AND I TOLD HIM NO WHICH THEN HE STRIKES UP THE CONVERSATION AS TO HOW TURKISH AIRLINES MADE HIM MISS HIS FIGHT AND GAVE HIM HELL! SO I WAS NOT THE ONLY ONE WITH THIS PROBLEM! IN THE END HE SAID TO ME TURKISH AIRLINES IS GARBAGE! AND I DONT BLAME HIM!! STAFF WAS THE WORST THING TO DEAL WITH AT TURKISH AIRLINES!! YOU HAVE BEEN WARNED!"

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti negativi: "After ordering Asian vegetarian meal, I got pasta. That was disappointing"

Punti positivi: "Comfortable seat. Food acceptable."
Punti negativi: "Computers were down for more than 2 hours. I have a disability and I was told to seat and someone would come with a wheelchair when the problem would be solved. They completely forgot about me. When I saw that the people had boarded, I went to the counter asking for the wheelchair. They sent me to Egypt Air to request it. Of course Egypt Air said I was not their passenger, so I should request the chair to my airline. I tell the man from Egypt air to talk directly to his colleagues in Turkish Airways. He is angry and tells me he's doing me the favor of getting the chair even if it's not his job, so i should be very thankful. He requested the chair and sat me on it. Kept telling me I should be thankful to him, even if it wasn't his job. Turkish Airways never got the wheelchair for me and I have mobility problem but they tell me to get to another airline to get it! No entertainment originally in Spanish in any flights for Spanish speaking passengers."

Punti positivi: "Top notch service on the airplane"
Punti negativi: "None"

Punti positivi: "Delicious food, fantastic entertainment system, power plugs and USB plugs at every seat. The amenities kit everyone gets is fantastic and sure makes the flying experience feel more special."

Punti positivi: "Excellent customer service"

Punti positivi: "Great flight and awesome entertainment"
Punti negativi: "The food is too small"

Punti negativi: "Great experience"

Punti negativi: "Ok"

Punti negativi: "Flight was delayed but that wasn't the main problem. Went to the wrong gate for my connecting flight, Turkish air rep at the gate checked my boarding pass, didn't say a word about me being at the wrong gate. Tgere was no announcement of any kind (found out later, Turkish sir doesn't do announcement at the Istanbul airport. No clue as to why). Thought, tgere was another delay and by the time I asked, it was too late to catch my flight and that's when I got a full dose of every single person w Turkish air trying to stiff me with the most outrageous penalty for changing Nguyen my ticket. Started out at $1114 on a $758 ticket, then went down to $925 and if I stay over night, down to $750. Seriously? Rude, talking down at me and telling me that if I don't pay the penalty, my return ticket will be cancelled. I keep getting bounced from one person to another being told to wait here and wait there then I finally got so sick of all of it, bought a new connecting flight online, spending the night in Istanbul and will see what will happen w my return flight to the US. I call this 'theft' as, if i buy an entire new ticket from Istanbul to Cairo then back to the US online, it will cost me less than the penalty they're trying to get me to pay. Shame on you Turkish airline!! You'd think w all the issues they're having w tourism in their country these days they'd care about not doing this kind of mistreatment of their clients."

Punti negativi: "It was unbearably hot on the plane. I was wearing shorts and a tank top and was sweating."

Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."

Punti positivi: "The window seat"
Punti negativi: "Nothing"

Punti positivi: "I really like the food and the crew members. they all were very kind and nice to us."

Punti negativi: "Boarding by bus Staff did not enforce priority lane for business and star alliance GOLD Waited long time in the bus"

Punti positivi: "Better planes"
Punti negativi: "Very small chairs. Terrible boarding system"

Punti negativi: "We stayed on plane for long time before it took off, and we arrived late, food was not good"

Punti positivi: "Na"
Punti negativi: "Na"

"Definitely would recommend and I will book again"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti positivi: "Flight was canceled. No crew... Alternative: Eurowings via Newark. And then United to Detroit. A totally wasted day..."

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Seat was not super comfortable."

Punti positivi: "The crew was great with kids. Very friendly and helpful."

Punti positivi: "The crew was great,we had the last seat."
Punti negativi: "Better seats,better food."

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "The flight was on schedule. The pilot was great and avoided turbulence."
Punti negativi: "Compared to my SF to Munich flight, the return trip was a nightmare. The flight attendants were nowhere to be found. Cold face towels, ran out of food and drink. Flight attendants allowing a school field trip to take over the flight. My seat was kicked for 7 hours straight, they did nothing."

Punti negativi: "The first leg to Frankfurt was 6 hours late. Missed connection, missed next possible connection, and waiting in line to try to get last possible flight out. Everyone's schedule has been turned upside down."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "The crew was very professional and pleasant. The food was tasty for airplane food."
Punti negativi: "The seats were not that comfortable."

Punti positivi: "They give you food in this airlines. Crew was nice always serving drinks."

Punti positivi: "Lufthansa hands down is the best airline I have ever flown!"

Punti positivi: "It was short."

Punti positivi: "Crew was good, not amazing but Food was a disaster. I can't believe an airline of Lufthansa's repute has bad food and even mediocre in flight entertainment. Compare that to any asian or middle-east airline, Lufthansa is 20 years behind in terms of it's service?"
Punti negativi: "Lufthansa please don't follow the US-based airlines model of greed and profit. Have some decency and don't tarnish your brand."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "The only thing that was iffy were the movies Most were not recent But I did watch Bohemian Rhapsody Excellent"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "Voli in ritardo"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "The crew and amenities are excellent!"
Punti negativi: "Economy space is really tight."

Punti negativi: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Punti positivi: "Friendly staff.. Good food and as we had emergency exit seats there was plenty of leg room. Unfortunately no entertainment was offered on this flight."
Punti negativi: "No entertainment. Plane was cold."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "Great airplane. Very nice staff. Great service."

Punti positivi: "Clean"
Punti negativi: "Seats way too small and tight. Flight delayed over and over."

Punti positivi: "As a United 1K member and Star Alliance Gold member, I expected a little better treatment than being charged a premium to sit with my family in a 'rock bottom' basic seat."
Punti negativi: "I was surprised to have to pay more for a basic seat. I really thought I had paid enough already. I could not get boarding pass tickets for the last leg of our fight. I was told that Lufthansa''s system does not communicate with United Airline System. I found this to be untrue because I have had code share flights between United and Luftansa for 20 years. At Munich I was told that they could not get me tickets either and said that there may be a security issue with me. Once I heard this I walked away."

Punti positivi: "Promptness Excellent cabin crew"

Punti negativi: "Troppo freddo"

Punti positivi: "Once again, the in-flight crew was excellent."
Punti negativi: "The Frankfort airport is a nightmare. They have loooooooong gateways, so when I Finally got through security FOR THE THIRD TIME, it’s a 10 minute, speed-walk to the gate. Again, a flight delay was the only thing that made the connection possible. I made it to the gate with 3 minutes to spare, so no time for the bathroom, no time to get lunch or even a bottle of water, no time period. And at the end of it all, my bag is lost."

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Staff was very courteous. Food was pretty ok and drinks were available during whole flight. Lufthansa is a good airline"

Punti positivi: "short time befor flights"

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti positivi: "Yes, Very good"

Punti negativi: "Free wifi"

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "Comfort"
Punti negativi: "Wifi on klm"

Punti positivi: "Great crew."
Punti negativi: "Ran out of business class meal. Substituted a Econ class."

Punti positivi: "The crew were excellent and seats were comfy."
Punti negativi: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Punti positivi: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Punti negativi: "Not being to help on the ground in Copenhagen with delta issues"

Punti negativi: "Crew members in Amsterdam were very rude and disrespectful"

Punti positivi: "very nice crew"
Punti negativi: "my baggage was lost"

Punti positivi: "Fantastic gate agents!"
Punti negativi: "The food was terrible."

Punti positivi: "Slow service."
Punti negativi: "Better communication!"

Punti positivi: "Friendly crew"
Punti negativi: "KLM lost one piece of my luggage"

Punti negativi: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

Punti positivi: "The crew is really welcoming"
Punti negativi: "The seats are too narrow and a bit too hard"

Punti positivi: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Punti negativi: "Troppo ritardo"

Punti positivi: "Good beverage service."
Punti negativi: "Over an hour delayj for departure."

Punti positivi: "Crew was very engaging and service was good."
Punti negativi: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Nothing"
Punti negativi: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Punti positivi: "Crew was great and professional."
Punti negativi: "Entertainment controls were outdated and confusing to operate. There were no charging ports."

Punti positivi: "It was all fine"
Punti negativi: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Punti negativi: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Punti positivi: "My seat at the window was great and the staff really friendly and courteous!"

Punti positivi: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Punti positivi: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Punti positivi: "The crew!!"

Punti positivi: "Everything is alright"

Punti positivi: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Punti negativi: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Punti positivi: "Very pleasant, professional crew"
Punti negativi: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"

Punti positivi: "The staff tried to help me when it was evident we would not arrive on time"
Punti negativi: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Punti positivi: "Snooth and efficiënt with a KLM service"
Punti negativi: "No entertainment"

Punti positivi: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Punti negativi: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."

Punti negativi: "Didn’t happen."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Arrived Early!"
Punti negativi: "Left Late :-)"

Punti positivi: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Punti negativi: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Punti negativi: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."

Punti positivi: "Absolutely nothing!"
Punti negativi: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

Punti positivi: "Flight was delayed for three hours and was a very stressful flight"
Punti negativi: "Flight was not on time and got to destination very very late pier management of aircrafts"

Punti positivi: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Punti negativi: "Service from airline host Poorly maintained plane Bad food Old entertainment"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Punti negativi: "Nothing."

Punti positivi: "Arriving more or less on time"
Punti negativi: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Punti positivi: "On time."
Punti negativi: "No negative"

Punti positivi: "Atmosphere, crew were very professional and friendly"
Punti negativi: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"

Punti positivi: "Crew are the best!"

Punti positivi: "Good aircraft, good service, on time, eventless"
Punti negativi: "There are two types of foot-rests, both are a nuisance for people with long legs. The one popping up from below one's seat is extremely hard to put back in place. The metallic one folding down from under the seat in front cannot be secured back and is always in the way if the passenger needs to stretch his/her legs. This seems to be a new appliance, and I jut wish they would do away with it altogether. More is not necessarily better."

Punti positivi: "I"

Punti negativi: "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."

Punti positivi: "The rest area"
Punti negativi: "The airport was cold and it should be warmer"

Punti negativi: "2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing"

Punti negativi: "Flight was delayed"

Punti positivi: "More space in business class (777-300) than many other airlines."
Punti negativi: "Entertainment very limited. No adjustable air vents in this aircraft"

Punti positivi: "Crew was attentive. Timings were spot on."
Punti negativi: "Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet."

Punti positivi: "Flight was on time."
Punti negativi: "In flight complimentary food and drink service could have been better."

Punti positivi: "Entertainment system failed repeatedly."
Punti negativi: "Entertainment system failed repeatedly."

Punti positivi: "Crew was solicitous."
Punti negativi: "They didn't seat a couple with a baby together which put me in the unpleasant place of being asked to give up my bulkhead seat for a window seat."

Punti negativi: "Sedile scomodissimo, bagaglio smarrito, é rimasto a Parigi dopo la corrispondenza !!! Pessimo servizio"

Punti negativi: "No entertainment facilities"

Punti positivi: "Crew great."

Punti positivi: "Great crew and prompt boarding."
Punti negativi: "Airline food and close main cabin seating. Should offer upgraded meals, just like the extra seating space."

Punti positivi: "ok"
Punti negativi: "spazi cibo"

Punti negativi: "Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta."

Punti positivi: "Aereo partito abbastanza in orario, arrivato cmq in anticipo. Sedili adeguati con discreto spazio per le gambe. Snack e bevanda anche su volo breve (1:40)"

Punti positivi: "Perfetto."

Punti positivi: "The crew was excellent."
Punti negativi: "The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade."

Punti positivi: "Upgrade in business class da premier economy"
Punti negativi: "La puntualità, il volo è partito e arrivato in ritardo di 45 minuti"

Punti positivi: "great food, entertainment and seat comfort"
Punti negativi: "nothing"

Punti positivi: "Great seat. Comfortable. Quick boarding."
Punti negativi: "Asked flight attendant to wake me for breakfast....forgot. Long wait for bathroom,"

Punti negativi: "WiFi"

Punti positivi: "Volo breve, ma aereo puntuale sia alla partenza che in arrivo."
Punti negativi: "Ho trovato un po' squallido il terminal 2G da cui e' partito il volo. Negozi distanti dal terminal e mediocri. Al terminal vero e proprio non so nemmeno se c'erano le toilettes."

Punti positivi: "Ottimo sia il tempo di imbarco che la puntualita' in partenza ed in arrivo. I sedili della economy sono sempre piuttosto piccoli e con poco spazio per le gambe, specie se sei piu' alto di 1.80 m."
Punti negativi: "La selezione di film e' abbastanza ridotta, soprattutto quelli in lingua italiana. Mi ha lasciato perplesso la scelta di passare un pasto alle ore 16 ( relativamente alla localita' di partenza) dopo aver fatto l'imbarco alle 13 e con un pacchetto di cracker nell'intervallo. Non c'e' stata cena."

Punti negativi: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."

Punti positivi: "Food was ok."
Punti negativi: "Very little room in economy class. For a 6'1" person, it's impossible to get comfortable."

Punti positivi: "On time, staff was nice."
Punti negativi: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"

Punti positivi: "Didn’t like the sandwich offered"

Punti positivi: "The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris."
Punti negativi: "The seat padding is rather thin."

Punti positivi: "Staff was so helpful and attentive to our needs.Providing service with a smile."

Punti positivi: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Punti negativi: "Check in process was easy. The flight attendants are all very helpful and kind."

Punti positivi: "The Air France service was ok. Got me to my destination on time and alive."
Punti negativi: "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"

Punti positivi: "En deux mots, tout était médiocre, avion, « nourriture » (si on appeler ça comme ça) même les hôtesses travaillaient avec une sale gueule.. Très déçu d’Air France"
Punti negativi: "Le capitain et l’aterrisage"

Punti negativi: "Necessita inesire nel questionario la possibilita N/A"

Punti negativi: "La sufficenza della hostess nel servire il pranzo e la non conoscenza dei vini che serviva, servendone uno per l'altro, peccato, perche la carta vini era di ottimo livello."

Punti positivi: "Everything"

Punti positivi: "Puntualità"
Punti negativi: "Per imbarcare un passeggino un'Odissea al Charles de Gaulle 2, con personale di terra scortese ed inaffidabile e un giro dell'aeroporto per trovare dove imbarcarlo. Davvero pietoso. Personale di volo affabile e cortese, atterraggio non morbidissimo. Panini al formaggio di capra e lamponi incommentabili."

Punti negativi: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."

Punti positivi: "Crew was very nice and the plane was clean and comfortable"
Punti negativi: "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"

Punti positivi: "It was quick, very good space in premium economy. Good and friendly service. The food was better than expected"
Punti negativi: "The crew did not announce the score of soccer cup semi final between Belgium and France"

Punti positivi: "Niente"
Punti negativi: "Tutto. Dall’imbarco alla sbarco, Air France e’ una schifezza unica."

Punti negativi: "Peccato che arrivi allo scomodissimo terminal G dell’Aeroporto Charles de Gaulle."

Punti negativi: "The flight was late, real late."

Punti negativi: "Booked assistance and got dumped at the gate 3hrs before departure, no English spoken and didn't even ask if my mum needed the bathroom or if we wanted to do some shopping. Just in a rush to get rid of us. Flying only KLM from now."

Punti positivi: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Punti negativi: "See above and the food was disgusting"

Punti negativi: "I was asked to change my seat repeatedly"

Punti positivi: "Speed, professionalism"
Punti negativi: "Nothing"