Trova voli economici da Carolina del Nord per Napoli

Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti positivi: "Nothing. There was no flight. The flight was cancelled and you did not notify us. We found it out ourselves by accident. We tried to contact you guys but we could not call or anything other. You guys suck"
Punti negativi: "Notify your customers when the flight is cancelled. Thats the least you can do. Very unprofessional"

Punti positivi: "Everything was excellent on this flight."
Punti negativi: "Maybe the food menu? But it wasn't bad."

Punti positivi: "The food and very professional and friendly service."
Punti negativi: "Nothing."

Punti positivi: "The service and food were good."
Punti negativi: "As a petite person I find the seats in economy class small and cramped. When passengers in front of you recline their seat backs, there is very little room to move, making it difficult to get up and out of your seat."

Punti negativi: "The TVs in economy class weren’t working and it was an 8 hour flight so it would have been nice to have some entertainment during that time"

Punti negativi: "We were packed like sardines! My flight made me want to retire from traveling!"

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti negativi: "Children children children....."

Punti negativi: "Punctuality"

Punti positivi: "The crew was very nice. Seats were pretty comfy."
Punti negativi: "Food was ok. We could have been accommodated a little more. We lost a lot of money bc of the delay."

Punti positivi: "Crew was very courteous and helpful"
Punti negativi: "More leg room"

Punti positivi: "the CREW WAS FRIENDLY AND CELEBRATING EASTER WITH THE GUESTS"
Punti negativi: "THE FOOD WAS ADEQUATE, GIVEN THAT WE WERE ON AN AIRPLANE"

Punti positivi: "Food was good. Crew was kind and gracious."
Punti negativi: "Seats were extremely cramped. Once the person in the front reclined their seat it was very difficult to get out of the seat. Also better guidance is needed during boarding. Finally, my hand carry was checked 4 times by 4 different people, which means your staff doesn’t trust their own colleagues."

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti positivi: "Short flight, no entertainment. They still offer free snacks on short flights, a plus, but it was an almost frozen cheese sandwich. A Little bag of pretzels would be better. The crew was very friendly."
Punti negativi: "Boarding is confusing. Bad lines, unorganized, and people pushing. They should probably come up with a better system."

Punti positivi: "Very smooth"

Punti positivi: "Reliable, modern cabin, nice crew"
Punti negativi: "Some more music choices would be nice"

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti positivi: "Economy class had a bit wider seats. Included dinner, beverages, and breakfast plus snacks . Happy with Swiss Air."

Punti positivi: "Left on time. Quick flight."

Punti positivi: "Tasty lunch with good service in business class. Modern comfortable plane."
Punti negativi: "Flight delayed by a few minutes."

Punti positivi: "The crew , comfort"
Punti negativi: "The long delay on take off (4 hours +) in Zurich"

Punti negativi: "Great"

Punti positivi: "Swiss Lounge, food excellent."
Punti negativi: "everything was very good"

Punti positivi: "The attendants were great. Flight was clean and nice."
Punti negativi: "Moved us from gate, which was super hot and not air conditioned first thing in the morning evidently. Also, not enough seats for everyone on the flight. Then we were squished onto a bus to go to the plane. Upon arriving in Naples we were once again squeezed into one bus- every passenger! Very tight. 2 buses would have been nice."

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti positivi: "Chocolate is a nice touch. Snacks (sandwich) was actually good."
Punti negativi: "Seating upholstery needs to be replaced. Faux leather upholstery has cracks. The seat next to mine kept coming off."

Punti positivi: "Great crew and flight."
Punti negativi: "Boarding procedure was rather chaotic. After first class, rather than board by groups or rows, it was everyone else. Flights are fully booked and overhead bin space is tight if you board at end."

Punti positivi: "Everything except the seats."

Punti positivi: "Easy, quiet boarding and flight, USB port available, audio and sound were working, nice movie selection. Friendly and helpful crew, assisted with cough crisis"
Punti negativi: "Seats from JFK to Zurich were a little bit squeezed."

Punti positivi: "I fell asleep during the meal service and there was not a vegetarian option left over but the crew was SUPER and brought me some other snacks and made my day. Thanks!"

Punti positivi: "Four economy short-hauls in two days: That extra tad legroom (A321, A320, CS100) Planes are very clean Good quality snacks Great staff"

Punti positivi: "Crew was attentive and courteous. Everything from check in to landing was simple and streamlined."

Punti positivi: "I hope this carrier grows by leaps and bounds. The plane was new & clean, the pilots executed flawless takeoff & landing, the flight attendants were friendly to a fault, the plane left on time & arrived early. Round trip Orlando-Venice was $980 round trip. The only niggling detail was the somewhat limited selection of movies."

Punti positivi: "The flight left on time and arrived a bit early."
Punti negativi: "Everything was fine"

Punti positivi: "I really liked the "About my flight" application on the viewing screens because it always gave me an idea of what we were flying over and how much longer we woulld be in the air. The food was excellent and I was pleasantly surprised that I could have wine with dinner or any time the attendants offered beveragess. The attendants were always professional and helpful. They all were fluent in English as well as several other languages. It was a nice touch when the attendant wore white gloves when he or she was collecting passengers' trash after meals and/or beverage service. I loved the cheese that was served at dinner."
Punti negativi: "My seat was a little confined when I put my carry-on bag in front of me on the flight to Zurich, but it was roomier when I stowed my carry-on in the overhead compartment on the returtn flight."

Punti negativi: "It was delayed almost an hour."

Punti positivi: "typical Swiss quality"
Punti negativi: "Delay. Missed train connection. Business class went to row 15 To then leave it empty"

Punti positivi: "The food"
Punti negativi: "There was one flight attendant that was rude. The reat were very nice."

Punti negativi: "I liked everything except the airplane itself, which I hated. I was fortunate enough to get an exit row on my long flight going over; I did not get lucky on my way home. The flights between Zurich and Brindisi were more comfortable than the long haul flights. The long haul flights are abominable and should be outlawed by governments as they are currently configured. The boy next to me literally could not fit his legs/thigh bones in the space provided by his seat. I did okay as I am not tall, until the woman in front of me decided to lean back. It is not her fault, however, though I thought nasty things about her and periodically tried to dig my knees into her back to get her to lift up her seat. The fault belongs entirely to Swiss Air, which chooses to treat human customers as steerage. The only thing that made the experience worse was the impossibility of choosing my seat online for my return because I had only a smart phone with not-great wifi available. Choosing one's seat should not be dependent on having good wifi and a computer, however. It is bad practice to "sell" seat choices. The families around me were not able to sit together because of this shoddy, greedy practice on the part of the airline. It is also not fair, subsequently, that other passengers are faced with giving up the seats they've chosen, or been given, to assist families in sitting together. Honestly, the extent of the greed on the part of airlines nowadays is astonishing. What used to be a thoroughly enjoyable way of traveling has become an ordeal at best."

Punti positivi: "Good food, ice cream and free alcohol"

Punti positivi: "Friendly crew, clean flight"
Punti negativi: "Charged 45 SF (about $50) to check 1 bag"

Punti positivi: "We actually did not fly with Swiss Airlines to Thessaloniki. Our flight was re-booked on another flight the following day with Aegean."

Punti positivi: "Not very much. At least the staff was friendly."
Punti negativi: "It seems like they always sit me next to the bathrooms. If I'm paying that much for a flight, I don't really appreciate having hordes of people lined up for the bathroom, bumping me constantly. I also don't very much like the door constantly opening and closing, due to noise and the obvious smell. Furthermore, I sat next to a family with 2 screaming babies. Overall, 8 hours of agony. Not a good experience at all."

Punti positivi: "BEST FLIGHT OF MY LIFE"
Punti negativi: "NOTHING"

Punti negativi: "Paucity of games that might appeal to non children."

"It was on at the terminal we were at in Las vegas, we were all the way at the end of one of them, I think it was c.... Dates 41 42 and 43.... They were in a row from left to right and we were scheduled for 42.... Right before that 41 was loading and yet the line started on the right Chris crossed 43 42 over to 41 causing foot traffic confusion, and yet the left side in front of gate 41 was relatively empty...... Eventually some Delta step did come out and assist but for about 40 minutes it was quite confusing and crowded"

Punti positivi: "Amazing Crew, very friendly"

Punti negativi: "We had a 2.5 hour delay because there was someone missing in the crew. It sounded like it hadn’t been properly planned for the flight so it was frustrating. However, once that person showed up, everything was great and the crew was very sweet"

Punti positivi: "Nice airline attendants!"
Punti negativi: "Enforcing people wear masks over their noses!"

Punti positivi: "Nothing"
Punti negativi: "See previous"

Punti positivi: "The crew was very attentive"
Punti negativi: "The social distancing was not followed and the seats were not very big so I had a person sitting darn near on top of me. Fortunately the guy next to me asked to move but until that point the crew did not really care."

Punti positivi: "Everything from hospitality to the ease of the flight. Captain communicated to put all at ease during this time in which this pandemic has gotten many fearful of flying. Great landing as well."
Punti negativi: "Everything was great!"

Punti negativi: "Delta Comfort isn’t so comfortable. Seats are too skinny."

Punti positivi: "Nice smooth flight."
Punti negativi: "Tiny seats. No entertainment offered."

Punti positivi: "Some Delta planes have headrest Screens. Both my flights did and love watching movies they offer at eye level then to use iPad and have to bed down to watch. You can’t tell why planes have seat back screens but sure glad my flights dis"
Punti negativi: "Snack choice was only two items Cheezit or Cookies. Neither sounded good to me."

Punti positivi: "Crew was awesome"

Punti positivi: "Delta crew is always great."
Punti negativi: "You need to update ALL of your planes to have charging at EVERY seat, not just the passengers in comfort plus or better. It’s 2019. We ALL have devices."

Punti positivi: "Crew was very nice."
Punti negativi: "Long delay with vague explanations why."

Punti negativi: "Everything was perfect!"

Punti positivi: "great trip and crew"

Punti positivi: "All for everithing. I thing that for the firth fly if your conditions are aceptable idillio contaci your company. Thanks you. Vega Consuelo Milano"

Punti positivi: "Free Tillamook snacks that were filling, upgraded snacks"
Punti negativi: "Most of the crew. They were literally no smiles except one nice lady. Just blank stares and quick handing off, not expecting a smile, but most of the crew was cold for idk what reason (except one nice lady)"

Punti negativi: "There was a mechanical delay and I ended up missing my flight. Even though I arrived 10 minutes prior to departure."

Punti positivi: "Microphone in seat 31 E (isle seat) did not work. It has a short in it."

Punti positivi: "I wish they serve real food instead of snacks for 4hours flight and I wish luggage check in will be included since it’s international flight."
Punti negativi: "Snacks"

Punti positivi: "The landing!"

Punti positivi: "Television"
Punti negativi: "No drinks or snacks"

Punti negativi: "A parte il volo in ritardo di 1 ora e un quarto tutto bene, un po’ rumorosi i motori."

Punti positivi: "Personale cortese con servizio rinfresco compreso"
Punti negativi: "Aereo un po’ antiquato md80, con motori posti nella parte posteriore molto rumoroso e fastidiosi."

Punti positivi: "The flight is short and easy."
Punti negativi: "I always try to purchase an aisle seat. I feel like there is more room and I don’t feel trapped against a window. This flight a man with very broad shoulders sat in the middle seat. I felt like he should have paid for half my ticket since he sat in half my seat. Thankfully the flight is short. Had it been my second flight I would have been quite upset."

Punti negativi: "Ho preso premium economy ma non ce la neanche appoggio piedi"

Punti positivi: "Quick, efficient, affordable!"

Punti positivi: "Everything is good except our lunch as described below."
Punti negativi: "They ran out of chicken breast in our lunch packages, so the stewardess went back to get it. After 10 minutes she still did not show up, we turned on the help light, and still no one came. Finally she passed by and we reminded her the 2 chicken breast lunch packs, she said : "Sorry, I've forgotten about them" and ran back to get them for us."

Punti negativi: "Non ho preso questo volo da LA a Mexico City. Ho chiesto un rimborso e non mi e’ stato dato."

Punti positivi: "Boarding was quick and so was the flight. No entertainment or food on short flights, that should be a N/A"

Punti positivi: "Il personale di Klm è stato molto gentile e anche quelli di Delta"
Punti negativi: "Troppo tempo di attesa ad Atlanta"

Punti negativi: "Lo spazio a bordo, sempre meno !"

Punti negativi: "Drop off bagaglio lentissimo , 1 ora in attesa. Tre desk aperti ma due bloccati da passeggeri per 1 ora"

Punti positivi: "Personnel was friendly and accommodating"
Punti negativi: "Delayed half hour and no leg room"

Punti positivi: "No puedo opinar mucho del proceso de abordaje, ya que para el procedimiento de ingreso a la terminal fue bastante tardado. Pero la atencion por parte del personal fue bastante amable, las bebidas fueron abundantes y justas."
Punti negativi: "I have no complaints"

Punti positivi: "Plane nice and comfortable"

Punti positivi: "Not much"
Punti negativi: "Security line, waiting an hour to take off, no time for drink service. Awful flight"

Punti positivi: "Where the flight attendants on my AeroMexico portion were authentically compassionate, the flight attendants for delta were superficial. The flight attendant,while serving us drinks, started saying what great passengers we were but her flight from Dallas the day before was definitely a feeling the effects of the full moon. This was our first interaction with a flight attendant. She had no basis for saying we were great and as we didn't have a relationship other than ordering drinks she had no basis for complaining about her Dallas to us. She would leave it to us that she was being put upon by the customers that she was getting paid to serve. Where the Aeromexico flight attendant genuinely enjoyed serving her customers."
Punti negativi: "They forced everyone in the third zone to check our hand carry and there was no entertainment."

Punti negativi: "Ottimo"

Punti negativi: "Crew allowed passenger to leave bag on floor between seats on emergency exit. This is a safety violation."

Punti positivi: "Posto molto comodo, viaggio fluido e ben organizzato"

Punti positivi: "Personale cortese ed efficiente. Viaggio piacevole"
Punti negativi: "Aereo un po' datato, manutenzioni necessarie in alcune finiture."

Punti positivi: "The flight left on time and landed earlier than anticipated"
Punti negativi: "The seats were narrow and very upright"

Punti positivi: "Comfortable flight, super crew, awesome non stop flight from Minneapolis. Could not ask for any better. Delta is the #1 airline."
Punti negativi: "Nothing at all."

Punti negativi: "Awful experience. Delta left us stranded on the runway for 3 hours. Pathetic airline."

Punti positivi: "Cramped hot plane sitting in sun for half hour with no announcements"

Punti positivi: "Gate agent was great. Smooth boarding and very attentive flight crew."
Punti negativi: "The only negative was an older aircraft but the crew went out of their way to talk to people about setting up entertainment."

Punti positivi: "Nothing"
Punti negativi: "One crew member was running late. So we could not start boarding until she got there. Which created a chain reaction of events making the flight late. She was not a pilot. So why couldn't we begin boarding while waiting on her?"

Punti negativi: "45 minuti per sbarcare e aspettare il bagaglio al nastro, in più una corsa a velocità passo d'uomo con lo shuttle dal terminal 1 al terminal 2, mi han fatto perdere la coincidenza con il volo successicon con conseguente spesa di 130 euro e 10 ore di attesa. Grazie."

Punti negativi: "It enough leg room and I am not tall. I'm 5'5""

Punti positivi: "This is how my trip started that day. Missed my checkin window by 10 mins do to waiting in traffic for 45 mins, because of wreck. Got to the ticket counter at 8:35 and my flight my was set to take of at 9:30. There wear others in the same boat as me, we where all flying with American. I will Never ever fly with American again! The Lady was so rude then she said we were disgrutle when we ask to speak to a manger about trying to board even though or flight didnt leave until 9:30. Not Military Friendly at all. So I ran down to Lufthansa and talk with a guy at the ticket counter that was understanding of the sistuation, he told me what to do once a Book my trip through Kayak he checked me in and got me right to the front and on the plane for the next flight that left 2 hours after my missed flight. I book my trip and got through Tsa all before my flight with american even took off. When I boared the plane the cabin crew was very helpful and laughing and joking with the passagners their smiles brighten my day and made me feel at easy. I was stressed out about missing my flight with American Airlines and that lady at the ticket counter that when on got my flight with Lufthanse I felt like they were my friends and that I have been flying with them before. I will always use Lufthansa when fliying back home back to the states! Thank you to flight crew and men and women at the ticket counters!!"
Punti negativi: "If I could change one thing it would be better food, or the drink protion size or just give out canned drinks. But over all the best flight I have taken in a long time!!"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "New spacious plane, great crew, comfortable seats, good wine and partiffs. Anything thing is better than flying over priced crappy American Airlines and will avoid giving them a cent anytime I can. Lufthansa did a great job."
Punti negativi: "I kid screamed all-the-way across pond all night. Maybe next force the parents to calm child down. Tough situation and had to really address that issue."

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Clean, quiet and the staff was attentive."
Punti negativi: "The meal was average"

Punti negativi: "Lufthansa disappointed. Seats were incredibly narrow and in both the airports and in the planes, the ability to charge your phone was poor."

Punti negativi: "Great"

Punti positivi: "The crew was fantastic, never bothered sleeping people, and had a great trip."
Punti negativi: "Nothing, best transatlantic flight I’ve had so far honestly."

Punti positivi: "Care was amazing plane was spacious and new lots of entertainment"
Punti negativi: "Food could have been better"

Punti positivi: "The crew was good."
Punti negativi: "Poor planning on having the connection in terminals far apart from each other."

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti negativi: "We missed our connection due to the delay and they could only rebook us on flights that made us miss an entire day or our vacation."

Punti positivi: ",Crew was amazing, took extra care of passengers.Very polite and friendly."

Punti positivi: "The crew was amazing, courteous and very prompt. The airplane was very clean and comfortable. Very comfortable flight."
Punti negativi: "A seat in first class would have been even better"

Punti positivi: "The food and complementary drinks were perfect. The staff was kind and attentive. There were many movie and television options."
Punti negativi: "The seats reclined too far making me uncomfortable."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti positivi: "Service"
Punti negativi: "A little bit turbulence"

Punti positivi: "Good service overall. Great crew."
Punti negativi: "Nothing in particular."

Punti negativi: "Voli in ritardo"

Punti positivi: "Everything"

Punti positivi: "Great reminder. Perfect communication about dalays etc. I will book through Kayak again"
Punti negativi: "Nothing"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti negativi: "We were unable to fly this trip due to United cancelling our flight."

Punti positivi: "We paid extra $200 round-trip so that my 6’4” tall husband and 6’2” son could have extra legroom. There was at least an extra foot of space between the end of their knees and the reclined seats in front of them. Wow. It was worth it! We had the aisle behind business class, and with only 3 middle seats vs 4, even our aisles were comfortably wide. The seat comfort has improved greatly from past flights on Lufthansa. The small pillows at each seat were comfy. We liked that the silverware was actually metal instead of plastic - nice! Loved loved loved the free good quality alcohol! Air temperature felt comfortable to us doing the entire flight – normally these flights are freezing cold."
Punti negativi: "The food was so-so. Not shocking - but you asked. At least the rolls were tasty & we loved that true unsalted butter was provided!"

Punti positivi: "The whole trip went smoothly. The price was right. There was a very bad storm in Charlotte before departure. Lufthansa made a delay, and I was very happy about that decision. They were very informative about connections, and emailed important information. Friendly, competent staff!"
Punti negativi: "N/A"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti negativi: "Troppo freddo"

Punti negativi: "I havent gotten on a flight yet."

Punti positivi: "Did not make this flight due to lines at Frankfurt security. Customer service has been awful, had to wait two hours to speak to anyone and ended up purchasing another flight because they sold out of all decent connections."
Punti negativi: "This has been the worst customer service experience of my life. Never flying Lufthansa again."

Punti negativi: "Nothing"

Punti positivi: "We had a 2 hours delay but the captain was professional and the next flight was rebooked"
Punti negativi: "We didn’t liked the food - awful chicken teriyaki, cold muffin for breakfast and the crew- so unprofessional and with attitude."

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Everything worked very well."

Punti negativi: "Flight delay due to connecting flight"

Punti positivi: "food was above average drinks were provided often entertainment selection was great staff was well mannered and smiling"

Punti negativi: "4 hours delay"

Punti positivi: "Food was good. Flight attendants were good."
Punti negativi: "Luggage didn’t make it to my final destination . The fact my luggage was lost might have made my reviews of other areas more harsh than actuality"

Punti positivi: "Nothing"
Punti negativi: "Delayed and therefore missing my connecting flight. Still needed to check in on time as if flight was not delayed. Being stuck in AP for 6 hours. Carry on is ltd to 8kg. My empty carry on weights 6kg. What is next with airlines? Travel without luggage? Stop gauging your customers."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti positivi: "We had seats in last row 46 during flight to Munich .,it wasn’t enough legroom for me ,mom was ok . Because we were the last people who received dinner we didn’t get any choices , food was just poor for both for us but another passengers were satsifeted Crew was fantastic the best ever ,very pleasant, informative , happy to serve us . I love flighting Lufthansa , they have wonderful people working there ."
Punti negativi: "Food was poor , but drinks were great."

"They canceled our flights that went on anyway."

"Dreamliner was comfortable and entertainment system good"

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Punti negativi: "Nothing"

Punti positivi: "Flight and the crew!"
Punti negativi: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Punti negativi: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Punti negativi: "Flight got delayed 30 minutes"

Punti positivi: "Crew was helpful and food was very good"
Punti negativi: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Punti positivi: "The friendliness of the crew"

Punti negativi: "Troppo ritardo"

Punti positivi: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Punti negativi: "the headrest is hard. Apart from that- all was fine"

Punti positivi: "The crew"
Punti negativi: "Seat comfort"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Nothing"
Punti negativi: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Punti positivi: "Crew was great and professional."
Punti negativi: "Entertainment controls were outdated and confusing to operate. There were no charging ports."

Punti positivi: "It was all fine"
Punti negativi: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Punti positivi: "Crew was nice and friendly"
Punti negativi: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."

Punti positivi: "Crew were great, food, entertainment, seat and everything else was great as well."

Punti positivi: "The crew!!"

Punti positivi: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Punti positivi: "Light snack and complementary wine"

Punti positivi: "NOTHING"
Punti negativi: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Punti negativi: "wasn't able to take the flight since I missed it"

Punti positivi: "Crew was very friendly. Nice that wine was served without charge."
Punti negativi: "Announcements from the cockpit were hard to hear. Food has been better in past."

Punti positivi: "Employees were very friendly"
Punti negativi: "The seats were very small"

Punti positivi: "Flight crew very nice"
Punti negativi: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Punti negativi: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Punti positivi: "Face recognition was amazing"
Punti negativi: "Too hot on plane"

Punti positivi: "Great service"

Punti positivi: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Punti positivi: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Punti negativi: "No complaints about anything."

Punti positivi: "kLM staff was great."

Punti positivi: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Punti negativi: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Punti positivi: "Professional crew. Good boarding."
Punti negativi: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Punti negativi: "Flight was cancelled."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Delayed flight but staff apologized as for safety reasons."
Punti negativi: "Very late arrival"

Punti negativi: "Please Endeavour to put the expiration date on the food served in the flight."

Punti positivi: "The staff was extremely pleasant. Food was good!"
Punti negativi: "Have no complaints"

Punti negativi: "Crowded seating, wake-up for breakfast service two hours before arrival"

Punti positivi: "Flight was on time and quick and comfortable"

Punti negativi: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."

Punti positivi: "Easy Boarding"

Punti negativi: "Two hours delay in the start."

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Punti negativi: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."

Punti positivi: "Everything - Checkin, crew, food, entertainment"
Punti negativi: "Nothing"

"+ Equipaggio sempre allegri e felici + Interno aereo nuovo e pulito + Buona attenzione alla disciplina anti-COVID - Partenza in ritardo inizialmente per problema staff, poi valigia da scaricare per passeggero mancante, finalmente per problema attrezzatura aeroporto. Una storia… - Postazione 26F molto ristretto con poco spazio per i ginocchi, bracce, sotto la sedia davanti. sono nella media per altezza (182cm) ma mi sentivo scomodo."

"Everything is very OK and very happy with BA and will fly again and again with the airline"

"Better communication about boarding delays and gate assignment."

"The company did not know how to handle COVID bureaucracy efficiently or even correctly. We were asked to fill in four forms when only one is needed or even checked at all. I had to come in early to the airport, take a COVID test and then wait in the airport departure lobby for almost 1h to check in while waiting for the test results. Given that I spent a substantial amount to get a business ticket, I expected my time to be respected and to have business facilities made available. Once reached, the lounge now has an ordering system instead of self-service. The food was honestly disgusting, cold boiled rice without any salt and some "Spanish chorizo chicken" that had no chorizo and tasted like boiled chicken dropped in reheated tomato sauce. The plane departed one hour late. The business class seat was small, but comfortable. The company sent a boiler plate email apologizing which is something you appreciate the first time and it becomes grating when you get more than one per week."

Punti negativi: "Food service was pay only on a 3.5 hour flight. This meant there was a good cart blocking the aisle THE ENTIRE FLIGHT! Nobody could get by to use the bathroom or to walk around. There was almost always two people in each direction blocked by the cart. From what I could observe, the cart wasn’t even stocked with the items people were ordering, as a flight attendant was CONSTANTLY running back and forth to the galley to get items that weren’t on the cart! The setup of this food service was HORRIFIC even for me who didn’t order anything. They never even were able to take orders from everyone- never even asked if I wanted anything. I don’t think I will fly British Airways again."

Punti negativi: "Cibo"

Punti negativi: "Provide power outlets at seats."

Punti positivi: "Crew was lovely and kind, esp to babies and their clueless parents. I also like the safety video"

Punti positivi: "Niente"
Punti negativi: "Volo in overbooking ho dovuto imbarcare i passeggini Cibo a pagamento Personale scortese"

Punti positivi: "Tutto bene"

Punti positivi: "Great !"
Punti negativi: "Kosher meal a bit hard to open"

Punti positivi: "L'hostess"
Punti negativi: "Private bus for business class would be better"

Punti negativi: "Lo scalo del ritorno è stato troppo breve e a causato lo smarrimento del bagaglio . Inoltre un viaggio che dura un giorno intero deve comprendere almeno un pasto nella tariffa"

Punti negativi: "Scalo troppo breve al ritorno che ha causato lo smarrimento del bagaglio Un viaggio che dura un giorno intero deve almeno garantire un pasto incluso"

Punti positivi: "Not much, except that I got to Nashville."
Punti negativi: "I was told that boarding was about to stop, and that the doors would close any minute. As it turned out, this did not happen for at least 30 minutes. I was among the first on board, and really worried I'd miss the flight. The bathroom sink was out of order, no way to wash hands, a health hazard!"

Punti positivi: "The seat was more comfortable and more leg room than Norwegian"

Punti negativi: "Tempo di off-boarding"

Punti negativi: "I film in italiano sono limitati"

Punti positivi: "Nulla, solo discomfort"
Punti negativi: "Accoglienza e puntualità"

Punti negativi: "Il ritardo di 1 ora per la partenza"

Punti positivi: "Absolutely nothing."
Punti negativi: "Lack of punctuality (90 minutes late, due to “late arrival of inbound aircraft” as per usua). Ever decreasing seat pitch so absolutely abysmal lack of comfort. Dismal snacks and drinks for purchase. Bus service at LHR rather than jetty."

Punti negativi: "Il ritardo di più di un’ora della partenza è inaccettabile per una compagnia aerea come la BA"

Punti negativi: "The worst flight I took in years. A dated airplane, with seats uncomfortable and worn off, an inflight entertainment system that looked straight from the 90s. We had. 1:20h delay ( announced on board ) on departure as the engine had to be repaired and replacement parts installed."

Punti positivi: "Good flight. Easy check in"
Punti negativi: "Unexpected fees charged for luggage"

Punti positivi: "Cleanliness of the plane, comfort on board"
Punti negativi: "Totally unpolite personnel at Heathrow airport. We were at the beginning of the line, but they forced us to check-in the cabin bag, asserting that the flight was packed and there was no space available. The girl that was checking our ticket didn't answer our questions regarding the reason, and told us to speak with her boss. Her boss told us pointlessly that our bag was chosen randomly. In the end, we had to put in a little plastic bag everything valuable we had in the baggage, though on the plane there was plenty of space available in the overhead lockers."

Punti positivi: "crew"
Punti negativi: "the seat"

Punti positivi: "the plane landed safely"
Punti negativi: "a lot of confusion between in flight staff and ground staff as to where to go and what to do concerning transfers to ongoing flights, security, tight layover etc It was like it was everyones first day on the job."

Punti negativi: "Neppure un bicchiere d’acqua. Volo da 40 anni non mi era mai capitato."

Punti negativi: "Very disappoint as British Airways company. No difference with low costs companies."

Punti positivi: "Poco"
Punti negativi: "Il volo con 45' di ritardo (una consuetudine guardando i giorni precedenti). All'arrivo ancora attesa all'interno del aeromobile, perché il terminal non era pronto. Nel 2018 è inaccettabile, i mezzi di comunicazione esistono e funzionano. Assurdo!"

Punti positivi: "Poco"
Punti negativi: "All'arrivo attesa all'interno del aeromobile (20/30', perché il terminal era guasto e non si trovava un' autoscala per scendere). Assurdo!"

Punti positivi: "Il posto"
Punti negativi: "Dormivo e non mi hanno avvertito della partenza ritardata"

Punti positivi: "Food and entertainment"

Punti positivi: "Quick"
Punti negativi: "Nothing. The flight was quick and boarding was easy"

Punti positivi: "la puntualità"
Punti negativi: "la difficoltà all'imabrco per l'eccesso di bagagli a mano. avrei oreferito un imbarco forzato in stiva per un certo numero di passeggeri (io ero gruppo 4 e probabile canditato ...) perchè troppe persone portano come secondo bagaglio item troppo grandi e invece di inserirli sotto i sedili li devono mettono nei comparti overhead. non ci sta più nulla! il personale èstato comunque premuroso e gentile (con con grande professionalità) riducendo il fastidio. era venerdì sera."

Punti positivi: "la puntualità"
Punti negativi: "volendo essere critici durante la notte ua tutti i costi n maggiore servizio di bevande sarebbe stato aprrezzato ma ho comunque dormito parecchie ore e forse ho perso dei passaggi"

Punti positivi: "Spazio in più in larghezza e per le gambe. Vale il maggior costo."

Punti positivi: "Partenza in orario, arrivo in anticipo. Personale cortese"
Punti negativi: "British è ormai come ryan, non danno gratis neanche un bicchiere d'acqua. Su un volo di due ore intorno a mezzogiorno se vuoi uno snack lo paghi"

Punti negativi: "No food unless it was paid for even water!!! Such a cheap move and sucked being hungry the whole damn time Gate assigned late and very frustrating to find on other end of terminal with a train to take to find it and feeling like you’d miss plane!!"

Punti positivi: "Niente"
Punti negativi: "Non sono riusciti a farci stare seduti insieme, sedili rotti, tray rotto. Peggio di così?"

Punti positivi: "volo di per se tranquillo e staff eccellente"
Punti negativi: "in London city non c'è una Lounge di BA il volo è partito con 30 minuti e più di ritardo l'aeroporto è piccolo e trafficatissimo"

Punti negativi: "Old aircraft with limited space and entertainment (Business class). One hour delay on arrival."

Punti positivi: "Only wish they would've put me on the direct flight"
Punti negativi: "The transfer was a pain. Signage at Toronto Airport is non existent. I had to stop and ask people which way to go 3 times"

Punti positivi: "very comfortable but because it was not a full flight"

Punti negativi: "There was a problem in the pilot flying from London to Riyadh and did not go to us tomorrow, I do not know is the reason you (KAYAK) or they are this problem is very large and I am not satisfied with this service"

Punti positivi: "Very comfortable aircraft (I got a seat in the middle of two other people in economy class, but the seat was so comftorable I could sleep easily througout the whole flight) and very good service. Good wine selection. Not many movies, but good ones."
Punti negativi: "Food quality can be improved, although I had worse. I had to pay 70€ for 5 kg excess weight of my lagguage, usually other companies do not make me pay anything. Some delay in the boarding process."

Punti positivi: "Quite fast boarding process."
Punti negativi: "Had to pay 70€ for 5kg excess weight of my lagguage. I understand the aircraft is small, but my final destination was New York, and usually companies such as delta or emirates don't make me pay anything. No online entertainment, no food served, not even a bottle of water."

Punti positivi: "cibo vegetariano"
Punti negativi: "fatti salire sull'aereo e aspettato 2 ore seduti....."

Punti negativi: "ritardo imbarco"

Punti positivi: "Ottimo cibo vegetariano"
Punti negativi: "Ritardo di 25 minuti lunga attesa voli"