Trova voli economici da Campo Grande per l'Italia

Punti positivi: "Boarding was efficient and the crew were nice."
Punti negativi: "the seating is horrible. it was the tightest seating I've ever experienced."

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Punti negativi: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Punti negativi: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."

Punti positivi: "Services is good ."
Punti negativi: "Food can be better"

Punti positivi: "Nothing"
Punti negativi: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"

Punti positivi: "Decent price for economy comfort seat, 4A."
Punti negativi: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Punti positivi: "Great atmosphere, crew was excellent!"
Punti negativi: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Punti positivi: "Muslim food"

Punti positivi: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Punti positivi: "Professional crew. Good simple check in."
Punti negativi: "Nothing."

Punti negativi: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Punti positivi: "Food was great, enjoyed watching videos, staff very profession and friendly."
Punti negativi: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."

Punti positivi: "Nice staff and no delay"
Punti negativi: "Instead of crisps maybe a bit of cheese or crackers"

Punti negativi: "Troppo ritardo"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti negativi: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Punti negativi: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Punti positivi: "Crew was good"
Punti negativi: "Food"

Punti positivi: "Good"
Punti negativi: "Nothing"

Punti positivi: "MCR airport Mert & Greet parking was smooth and efficient."
Punti negativi: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Punti positivi: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Punti negativi: "Not happy to pay extra money for my case"

Punti positivi: "Good flight, very attentive crew."

Punti positivi: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Punti negativi: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Punti positivi: "Good services!"

Punti negativi: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti negativi: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

Punti positivi: "The crew were hardworking, responsive, conscientious and friendly"
Punti negativi: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Punti positivi: "Overall everything was ok."
Punti negativi: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Punti positivi: "The aircraft was clean"
Punti negativi: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

Punti positivi: "Good efficient flight crew friendly and helpful"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti negativi: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

Punti positivi: "great choice of entertainment content, friendly crew"

Punti positivi: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Punti negativi: "The entertainment was quite dated and didn't have new movies etc"

Punti positivi: "Easy airport business"

Punti positivi: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Punti negativi: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."

Punti positivi: "Same as above"

Punti positivi: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Punti negativi: "Nothing. This is filler text to meet min characters."

Punti positivi: "Flight attendants tried their best given what they had to work with."
Punti negativi: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."

Punti negativi: "Horrible. First, we lost a suitcase. It could happen but for two days they did nothing and only told us stories (so as not to use the word lies). Within a few hours (and thanks to airline assistance) we were able to locate the suitcase. Even then it took them two days to bring it to us, two precious days off our planned vacation (7 days) At the end of the shortened vacation, we got to the chek in, and told that since the ticket I had purchased form them two months earlier was too cheap ... and since the flight was Over booked, they would take me off the plane if all the passengers would arrive. It's unnecessary to describe what I felt until the plane took off. They apologize constantly, but do nothing practical. a bae company. no me nor my freinds/family will go with KLM"

Punti positivi: "The crew was very pleasant and professional. toilets were very clean adequate overhead space"
Punti negativi: "Very uncomfortable seats in Economy Comfort. Legroom and recline were OK but the seats were extremely narrow. No evening meal and breakfast was minimal"

Punti positivi: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Punti negativi: "No complaints."

"the fly too late. delay"

Punti negativi: "exaggerated restrictions due to covid."

Punti negativi: "Would not let us board with 25 minutes prior to departure Because they lock their doors 35 minutes prior"

Punti positivi: "The middle seat empty AMAZING!"
Punti negativi: "Bigger glass for wine !"

Punti negativi: "Boarding was a bit disorganized in Guayaquil, and once we landed we sat on the tarmac of JFK for an hour before unloading outside and being bussed to another terminal."

Punti positivi: "On time"
Punti negativi: "Snack option. Plug in for mobile phone"

Punti positivi: "Nice crew, easy on line and airport check in. Flight slightly delayed but arrived on time."
Punti negativi: "The San Andrés airport was way too small for all the passengers. People sitting in the aisles, clogging up fire exits, Very unsafe. The AC was too low, locals were fanning themselves. Gate was changed, crowds pushing to line up. I’ve never wanted to get on a plane and OUT of the airport so much."

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "The early check in"
Punti negativi: "N/a"

Punti positivi: "Puntualidad"

Punti negativi: "No food just a cookie"

Punti negativi: "La temperatura interna dentro del avión era muy baja. Ni siquiera tenían una manta en todo el avión, la azafata intentó buscar una y dijo que NO tenía. El resfrío es camino por ese motivo. Y la comida era un pedazo de pan con algún tipo de fiambre dentro , sin gusto y pura Harina."

Punti negativi: "more seat space and padding, no charge for soft drinks"

Punti positivi: "The entertainment options were good, my device connected immediately, and the movie started right away (while the boarding process was being completed)."
Punti negativi: "More vegetarian options in the menu."

Punti positivi: "Quick flight from Medellin to Barranquilla. Easy checkin & boarding. Crew was helpful getting everyone onbard and ready to go. No issues."

Punti negativi: "Perfect flight and staff"

Punti positivi: "Food"
Punti negativi: "Better pillows"

Punti positivi: "Personale bravo e servizio ottimo"

Punti positivi: "All confortable"
Punti negativi: "Turn down the light"

Punti positivi: "I liked almost all!!!"
Punti negativi: "The sandwich (cool meal)... The may improve it..."

Punti positivi: "Very smooth flight. Good service and food though the items on the food tray were just the meal and a dessert snack. Other airlines have food trays with salad, fruit, the entree and a snack dessert. But as long as we get there safe and sound I am ok."
Punti negativi: "Boarding process in Miami was chaotic. Started late as the crew reported late to the flight. Nobody knew what's going on until the gate agents made an announcement that the crew was reporting late. We departed almost an hour late."

Punti positivi: "Amazing service from every staff member I met! Super polite and professional! A shout to Adriana and Matheus for making me feel so welcome!! Thank you and the whole crew for a great experience!"
Punti negativi: "It was great!"

Punti positivi: "It was my first time flying with LATAM and I loved it! The planes are amazing, such a great taste for everything. Delicious food! Everyone was so nice and helpful! Very attentive and polite. Definitely will be looking forward to travel with then again!"

Punti positivi: "Flight on time"

Punti positivi: "Good service"

Punti positivi: "The food was really good. You can tell they have made an effort improving this subject. The plane is a beauty, silent, smooth, but when you flight in tight seat, with a minimal reclination, it all goes to the trash. Good entertainment service, modern, but the missed a few movies they should have."
Punti negativi: "The uncomfortable seat. It doesn't recline much, very small space between them."

Punti negativi: "We flew Latam to go snowboarding in Argentina. The moment we arrived at the desk to check in, it was chaos. We waited in line for almost 2 hours to check in. When we got to Buenos Aires, our snowboard bags had not made it on the flight. Having to deal with Latam agents who hardly spoke English and were not helpful at all was intensity frustrating. Our bags finally got to our destination 2 days later. We had to drive to the airport to pick them up because they were not going to deliver them for another day, so we would have been 3 days without our snowboard gear. Latam did nothing to compensate us for the days lost no did they even seem to care. This is one of the most frustrating companies I have ever dealt with. I booked a return flight on Delta and lost $1000 just so I don’t have to deal with Latam again. Any money you save on a flight is not worth having to deal with this company. Stick with reliable American-based companies with customer service that is up to American standards."

Punti negativi: "Delay meant I missed a meeting deadline."

Punti positivi: "Boarding and ticketing staff were helpful in guiding us through the process of traveling with a dog."
Punti negativi: "I appreciated that there were two meals but would have appreciated more water. And a gluten free option for breakfast would have been great."

Punti positivi: "it was a very nice and pleasant trip!"

Punti negativi: "Moved us to a smaller plane and gave us new seats, didn’t even get to sit next to my husband."

Punti positivi: "Their staff really try to make you comfortable. The first half of the flight was in a 767. Tight but not too bad. Really good hot food and nice collection of movies and entertainment."
Punti negativi: "."

Punti negativi: "Flight has been delayed for over 12 hrs. I still haven't left LIM :("

Punti positivi: "The upgraded me to first class!!!!"
Punti negativi: "No complaints!"

Punti negativi: "I flew home on the LATAM600 Lima to LAX. My flight was suppose to leave noon on May 25. Unfortunately we were delayed until noon the following day, May 26. I understand these matters are out of attendant's control, but the changes were not communicated in English and everyone was extremely slow to get us situated. Our flight was officially canceled at 5:30 pm, and it took five more hours for the attendants to get us to a hotel. In the morning, the transportation was not communicated well that I missed the bus. During all this, they never tried to re-book anyone either. I would pass on flying LATAM in the future."

Punti negativi: "Abbiamo dovuto pagare una tassa di 170USD a testa non segnalataci da nessuno"

Punti positivi: "They lost my luggage and I still don't have it back. Today is 30-Dec-2016. They also said they can't deliver it to me until at least tomorrow. Calling their customer service line has been generally unhelpful and they don't always give consistent information."

Punti positivi: "They took every measure to make sure me and my family had the most comfortable flight possible. I will be sure to fly LatAm again. Thank you so much!"

Punti positivi: "Price"
Punti negativi: "They lost my bag, which I didn't get back until my return trip home. I planned a week long hiking expedition and LATAM lost my hiking pack. I had to then rent all my gear. I was very very disappointed in their ability to keep track of my checked bag. When I arrived at my destination they had no idea where my bag was. It took days for anyone to contact me about if my pack was found or not. I will be avoiding this airline from now on if possible."

Punti positivi: "Staff and comfort and"
Punti negativi: "Cosco airport sucks"

Punti positivi: "Super-friendly staff. Thanks!"
Punti negativi: "Crying baby next to me! (not the airlines fault though haha!)"

Punti positivi: "The planes were new and immaculate, seats were comfortable, we were welcomed by the flight crew upon embarking, and there was a wonderful selection of entertainment."
Punti negativi: "The food selection was rather light, especially for those with celiac issues and or vegetarian."

Punti positivi: "The crew was very polite, but there was a flight attendant who didn't give my a glass of water that I requested."
Punti negativi: "The food didn´t had flavour, tasted like nothing"

Punti negativi: "Late flight and my suitcase still in Orlando."

Punti positivi: "Bello il servizio di entertainment direttamente sul proprio dispositivo."
Punti negativi: "Un bambino ha pianto tutto il tempo correndo per il corridoio. Troppo permissivo l'equipaggio di bordo."

Punti negativi: "no breakfast"

Punti positivi: "Entertainement system, lightening system."
Punti negativi: "Breakfast could be improved"

Punti positivi: "You should train your one world partners. After such a good trip with LAN you end up with American Airlines where crew treates you as you were a criminal!"
Punti negativi: "You should train your one world partners. After such a good trip with LAN you end up with American Airlines where crew treates you as you were a criminal."

Punti positivi: "The crew on this particular flight was friendly and attentive. The food was very good."
Punti negativi: "The plane was not clean at all. Mine and my friend's seatbelts both had chewed gum stuck on them which we had to cover with some plastic wrap to keep it from getting on our clothing. Our tray tables were disgusting. It looked like someone had spilled food all over them and no one ever cleaned it, so we had to clean the tables ourselves."

Punti positivi: "Nice staff, on time"

"Cabin was extremely hot - such a sauna, and all complaints were in vain. Boarding was messy and disorganized. Very poor experience and certainly a statement of how passengers are going to suffer in Brazil with the lack of competition in the local market."

Punti negativi: "No masks. I didn't like it."

Punti negativi: "It was 1.5h late"

Punti positivi: "Great crew & comfortable seat"
Punti negativi: "Changed departure gate without mentioning the gate change."

Punti positivi: "Nothing"
Punti negativi: "To be denied my flight, and no refund."

Punti positivi: "Very efficiently run"

Punti negativi: "Avoid delays and communicate better about the delays"

Punti negativi: "I've flown a lot and on a lot of different airlines budget or otherwise, and in my opinion this is the worst of the lot. Poor communication at the gate improper signage for departures, unprecedented delays with constantly shifting boarding times and gates. Little to no sympathy from staff just a complete plane wreck of an airline. Would never fly again."

Punti negativi: "The boarding process IX too disorganized. No announcements in eff flash. Only Portuguese. They had everybody standing in lines 90 min us period to plane leaving."

Punti negativi: "I had payed for an seat Gol + Conforto and one of the benefits was that the hand baggage compartment supposed to be exclusive to the people that bought this seat, so when I was entrancing into the aircraft one of the people of the GOl crew said that I’ll have to drop my baggage because the flight was full. I told that I had bought the Gol + Confort that have exclusive compartment to the hand baggage and I had showed my receive of the seat but they sayd that this benefits do not exist and took my baggage of me to drop off. It was an absurd and the worse thigh was that when I arrived at my seat, the exclusive space for my baggage was there available for my baggage and I had to drop off because the employee of the Gol didn’t know about this benefit of Gol + Confort seat and didn’t check out if really wasn’t space to my baggage"

Punti negativi: "I had two USB chargers at my seat, but neither worked :("

Punti positivi: "Crew was helpful and charming. 10 out of 10."
Punti negativi: "Comfort is terrible. Seats are very small, space is terrible even in the "comfort" area."

Punti positivi: "Seats very comfortable with plenty of room. Crew very friendly and helpful."
Punti negativi: "The little crackers they serve taste like cardboard."

Punti negativi: "Internet wasnt working"

Punti positivi: "Reliability of schedule"
Punti negativi: "Had to wait in line to check in because I couldn't check in online, in the app, or at the self check in kiosk."

Punti negativi: "Not a lot of legroom. There was no in flight entertainment and the flight service was just mediocre."

Punti positivi: "On time"
Punti negativi: "Entreteiment"

Punti positivi: "The space between sits in the airplane"
Punti negativi: "The timing"

Punti negativi: "Este vôo tem atrasado sempre."

Punti positivi: "Quick flight"
Punti negativi: "The boarding procedure is a nightmare. 3 gates positioned right next to each other with no one knowing which line they are in and people shoving to get through to another gate. Very stressful and disorganized"

Punti positivi: "The trip is very fast"
Punti negativi: "I sleep in few time"

Punti negativi: "The flight delayed A LOT."

Punti positivi: "Nothing"
Punti negativi: "Not remarkable at all. Terrible food."

Punti positivi: "Thanks"
Punti negativi: "All good"

Punti positivi: "Cabin crew amazing"

Punti positivi: "The check in and punctuality of boarding, take off and arrival was excellent. The flight was enjoyable. I would travel again."
Punti negativi: "I didn’t like the snacks."

Punti positivi: "Crew was friendly, helpful, overall awesome. Comfort level was great. Appreciated the few small extras that came with our GOL premium upgrade purchase."
Punti negativi: "Seriously, a sandwich and some indistinguishable "dessert". Honestly, I can't tell you what the 2nd item was on the try, even after trying it. I get that the flight was only 3 hours long, but a sandwich is not dinner. And, it tasted horrible. I took 3 bites and couldn't stomach the rest. It was laughable that they offered wine with it. Had I realized this was the option, I would have brought my own food. My husband, who eats literally everything, couldn't even eat it, and it was a cheese sandwich. How hard is it to make a bad cheese sandwich? Well, apparently, GOL knows how to do it."

Punti positivi: "Nothing."
Punti negativi: "Anyone who flies the route NVT-GRU knows two things. The departure and landing times are unreliable and they always....always over sell seats. Navegantes (NVT) is a very small airport but connects to so many international flights. The city and many of the neighboring towns have become vacation hotspots. I personally fly this route twice a month these days So many bad things happen because of their poor on-time results and overbooking. The worst of which is missing your connections. This was the third time in 2 months that I’ve missed my connection in São Paulo to NYC. This time I purposely took an earlier flight 6:40pm so I would have no chance to miss my 11pm flight to New York. Then a 2 hour and 20 minute delay! My God ...really? Another missed flight. GOL you CAN do BETTER! ."

Punti positivi: "Good landing"
Punti negativi: "Messed up when looking for a seat ..many people from front door n many people from back door"

Punti positivi: "Traveling from JFK TO GRU. Fight got delay by 2 hrs. Arrived at GRU 8:28. Got the luggage in 20-25 mins. Run like crazy to the check in 15 min. Got there by 9:15 only to find out it’s been closed for checking bags. I beg , implore and there’s nothing to be done. Pay extra for 2 extra bags, for what? Nothing. Lost about $75 altogether non refundable. SUCKS."
Punti negativi: "What’s to like? Because of 30 they couldn’t added mire luggage. Begging imploring it didn’t matter. Ok I didn’t like loosing $75. Who’s gonna refund? Nobody. SUCKS"

Punti positivi: "The crew was very nice and friendly"
Punti negativi: "The discomfort of the seats!"

Punti negativi: "Lost my luggage"

Punti negativi: "I did not like the delays. My flight to Rio was delayed almost 4 hours and my return flight was delayed 1 hour. I would not fly this airline again."

Punti negativi: "O tempo que demorou para sair do avião e pegar o ônibus para o local de resgate da bagagem"

Punti positivi: "On time and great customer service"

Punti positivi: "On time departure, very nice n clean interior, fast luggage delivery at CWB"
Punti negativi: "Hardly talk n understand English"

Punti positivi: "Nothing"
Punti negativi: "There was one person helping a huge amount of people. It took one hour to check in. No common sense. They were helping the domestic flight people first with less bags to check in and the international flights were backed up with people missing their connections. No common sense at all. Incompetent service."

Punti positivi: "Checkin pelo aplicativo rápido e eficaz, com uso do passbook."
Punti negativi: "Cobrança da Internet a bordo."

Punti positivi: "el vuelo estuvo bastante bien"
Punti negativi: "casi perdemos el vuelo porque no nos podian despachar las valijas, nadie hablaba ingles o español para que nos podemos hacer entender y terminamos pagando el doble por despachar el equipaje"

Punti negativi: "Just water and pretty small snacks"

Punti negativi: "flight was delayed for no explicable reason"

Punti negativi: "Espaço das cadeiras!"

Punti positivi: "Idem San Paulo"
Punti negativi: "El idioma, tienen que hablar también en español, ya que hablan portugués e inglés."

Punti positivi: "Delays without advice,desaster."

Punti positivi: "Tutto bene"
Punti negativi: "Poca scelta nei panini. Solo spinaci"

Punti positivi: "A tripulação foi muito atenciosa."
Punti negativi: "Enquanto o embarque está ocorrendo o ar condicionado fica desligado na aeronave, o que provoca muito calor no ambiente. Lembrando que o processo de embarque normalmente demora um tempo razoável. Houve atraso na decolagem e o voo atrasou."

Punti positivi: "Service was excellent."
Punti negativi: "Food consisted of a Dixie cup size drink of juice and a super dry mini hot dog size cheese sandwich"

Punti positivi: "Got me there on time"
Punti negativi: "Charged for coffee. No in-flight entertainment, crew was not all that friendly"

Punti positivi: "Excellent crew members !"

Punti positivi: "On time and the flight wasn't cancled like their partner airline."

Punti positivi: "The new premium economy seats were really nice."
Punti negativi: "Check the pillows in premium economy for any stains. I had a pillow with several 2-inch yellow/red stains on it. There were no more pillows of those pillows, so the attendant gave me one from business class."

Punti negativi: "Entertainment didn't work neither did the flight attendants. They sat in the back and quite literally did nothing, no juice and water. Worst service ever. I'll fly Delta from now on. American what happened to you?"

Punti positivi: "Nothing"
Punti negativi: "Plane left an hour late - due to not enough water! American always has some excuse. On an overnight flight where people like to sleep, the pilot shouldn't be making an announcement one and 1/2 hours before landing, waking everyone up! Movie selection is very old."

Punti negativi: "Communicating rules such as not going through the business class to loop around to the other aisle of the coach class is definitely acceptable however the tone in communicating this should never sound condescending and patronizing, esp over the PA. Flight staff shld refine her communication skills."

Punti negativi: "We asked if the Cajun chicken (which by the way isn’t anything like Cajun chicken) contained any nuts as one of us in the party is severely allergic, only to wait more than 15 minutes and were told they don’t have an allergen sheet so they don’t know! Pls take food allergies seriously!"

Punti positivi: "The crew was great, but overworked."
Punti negativi: "Obnoxious people on board were allowed to be obnoxious. It would have been nice for the crew to follow thru with requests,"

Punti negativi: "Excelentt , Only delayed flight"

Punti positivi: "The flight attendants were unfriendly and not very attentive. Although one person did get sick and caused the crew to be shorthanded that’s no excuse to not smile and be friendly. I wanted to throw away some beverage cups and no flight attendant came through for almost an hour. The food sucked."
Punti negativi: "Much better food, even though we were economy class the food could have been better. Also, I was told and researched that there would be an AC outlet at my seat and all there was is a USB port. I rented a portable CPAP machine and couldn’t use it. Cost me $120."

Punti negativi: "Who is at fault for running out of de-ice solution and making us sit on the tarmac for almost 3 hours in a plane with ventilation turned off? The apology and last minute glass of water were not enough. Terrible customer service."

Punti negativi: "I’ll never fly American Airlines again. Staff was rude and food and entertainment screen did not work"

Punti positivi: "Solo la cortesia di uno steward italiano"
Punti negativi: "Tutto, assurda l’assenza di on board entertainment"

Punti positivi: "Niente"
Punti negativi: "No schermo per visione film Qualità del cibo scadente Servizio a bordo mediocre"

Punti positivi: "Crew was great once we were airborne."
Punti negativi: "Flight was delayed 4 hours and caused us to miss train to Florence and spend double the original price to purchase new tickets."

Punti negativi: "The whole flight from Philadelphia to Rome was on American Airlines, not British Air. This was confusing at first and made it difficult to know what airline desk I needed to check into, but once that was clear it all went smoothly. The dinner was mediocre and the breakfast terrible."

Punti positivi: "In flight entertainment was great"
Punti negativi: "Flight was very oversold. I purchased an aisle seat and had to give it up to a family that needed to be together. Would be nice if the airlines didn't charge more to pick a seat so situations like this could be avoided."

Punti negativi: "I’m still hungry and incredibly tired. Nobody buys their main cabin extra product, so there’s many empty seats. Ripe for the families that don’t want to pay extra to sit together. Those families bring kids, screaming kids to a section filled with higher fare paying customers. The FA in my section had such big hips, that she knocked my shoulder EVERYTIME she walked by. Not only that, everytime she did the courtesy reach over to grab empty cups from the middle seat, she hit me with her trash bag. Woulda been fine had I been awake, but I was trying to sleep in between the bouts of screaming from the devil possessed kids."

Punti negativi: "The flight was two hours late leaving Chicago due to maintenance issues. Because of this we missed our scheduled train therefore I had to purchase more tickets."

Punti positivi: "arrival to the destination"
Punti negativi: "booking through kayak was a nightmare. they serve no purpose othan than to collect a fee and add zero value and provide no support after the transaction. it is pointless to use this service as no one at Kayak can help you after the purchase, and we all know airlines are useless when it comes fo customer service. never again! american airlines was even worse with their customer service when trying to get seat selections preserved when the airline was updated from British to American airlines. American airlines lied over the phone and was even more rude in person. JOKE"

Punti negativi: "Re-routed due to aircraft maintenance issue for 2.5 hours."

Punti positivi: "Food was okay."
Punti negativi: "No advance check in left me waiting in line at my connection in order to get a center seat in the middle of a group. There’s no excuse for manual check in in this day and age."

Punti positivi: "The food was better than other international flights I’ve been on."
Punti negativi: "A “broken plane?” Are you kidding me? This was the explanation for a 3 hour delay. A European connection should have either rigorous maintenance routine and/or records or there should be planes ready to fill a unexpected need."

Punti positivi: "The food and movies"
Punti negativi: "The lack of communication while waiting to board about why plane was delayed even though it was already there. Service was ok, nothing stood out nor was extremely bad."

Punti positivi: "Crew was great, and flight was relatively on time."
Punti negativi: "Itinerary I received was for British Airways, with whom I have always had excellent experiences. However, I discovered at check-in I would actually be traveling on American Airlines with a different flight no. I had already provided my BA flight numbers to family. No explanation was give to me prior to flight that this would be the case. Food was terrible- even for Coach class - I don't always expect a gourmet meal, but BA was consistently good in the past, so I had positive expectations. My personal entertainment system did not work properly so I could not use it."

Punti positivi: "Aero e spaziozo."
Punti negativi: "x 5 ore di viaggio un bichere di aqua e un biscotto."

Punti negativi: "'ll volo da Philadelphia a Washington ha ritardato più di 5 ore"

Punti negativi: "Il volo era stato overbooked"

Punti positivi: "Il cibo discreto"
Punti negativi: "Tutto scomodo, sedili stretti e scomodi, niente schermo Tv personale, aereo vecchissimo ma soprattutto un gran freddo. Tutti i passeggeri imbottiti e neanche dopo le ripetute richieste la temperatura è rimasta per tutta la durata"

Punti positivi: "tutto ok"

Punti positivi: "Imbarco"
Punti negativi: "Sedili scomodi e mancanza di televisore personale"

Punti positivi: "All the services"
Punti negativi: "TV screen didn't work too well. Delayed starting"

Punti negativi: "The flight I booked was misrepresented. I thought I was booking a BA flight only to find it was American Airlines. This changed the terminal I was to go to and the gate in which our Italian non-english speaking driver was to meet us at. This impacted seating selection, as well. Was forced to buy a premium seat when I realized the seating chart did not appear when I purchased the tickets. Also, flight was three hours late upon arrival. I understand safety is paramount and am grateful we eventually were able to find another plane, but it begs to speculate if things would have been smoother on a BA plane."

Punti positivi: "Food was okay. Luckily plenty of wine to get through 8 hours on this horrible plane."
Punti negativi: "No individual video screens. Also our audio did not work ( true of most of one side of plane) so we could not even watch movie on the TINY overhead screen. Reading lights also did not work. We had no options to pass the time for an eight hour flight. The crew was unconcerned about the problem. They seemed grumpy!! This plane should not be used for long haul flights."

Punti positivi: "I arrived at my destination at least! Good crew and decent food but that’s the least I can expect from an 8 hour flight."
Punti negativi: "Very old plane. Had the screens every 4-5 aisles. No control over the entertainment. Very uncomfortable seats, but so are almost every other airlines. The worst part about this flight was that I traveled with my girlfriend and when I went to check in, 24 hours before, there were only single seats left and there were so many open seats together that were considered “preferred” and had to pay $80 for just one “preferred” seat just so we can sit together on an 8 hour long flight. The seat didn’t even have any extra legroom or anything, it was a normal seat. American Airlines is just trying to squeeze money out of anything they can."

Punti positivi: "I really liked the seats. Very comfortable especially how far they reckoned and the height of the backrest was perfect for a petite person like myself. Usually they are too tall and the headrest forces my head down. Also amazing selection of movies! Wow, thank you."

Punti positivi: "The flight crew was excellent!"
Punti negativi: "Seating extremely tight"

Punti negativi: "My Chair would not recline it was broken and was crushed every time the guy in front would lay back on his cause I could not move mine!"

Punti positivi: "I truly enjoyed the flight attendants, the flight overall and the great price I got."
Punti negativi: "The seats are slightly uncomfortable to sleep in, but that's normal."

Punti negativi: "Food was mediocre, portions were extremely small, breakfast seriously they should stop serving that muffin with yogurt."

Punti positivi: "We landed early, it was fairly comfortable in coach for a very tall person, and there was good communication from the flight attendants and pilot with the passengers. A very pleasant experience overall, from someone who is a nervous flyer!"

Punti positivi: "Great crew and new plane."
Punti negativi: "The seats are so small and almost no leg room. Very uncomfortable."

Punti negativi: "Aereo vecchio"

Punti positivi: "In flight service was terrific. Cubby areas were somewhat cramped. Was expecting more room."
Punti negativi: "The food selection was great but the food itself was over cooked. Disappointing."

Punti positivi: "This flight left about 90 minutes late again due to weather issues. The crew was excellent which made this long flight enjoyable."

Punti positivi: "we landed. flight was on time"
Punti negativi: "Female flight attendants were rude. I think that if they would have smiled, their faces would have cracked. Even a complete stranger said to me, while waiting for the restroom, "I think that they hate us". One young male attendant was friendly and I believe that he was training. I fear for his training experience with this group of women. One of the lavatories was out of order {....on an international flight! Are you kidding!?!}. I think that they searched for the most antiquated plane that could limp across the ocean for this flight. Nine hours of pure discomfort. My poor 71 year old mother! Zero leg room. Tiny little screen for movies on the ceiling of the middle row. trays were not clean. We paid extra for our seats and wondered how bad the seats were for those that didn't. My mother and I determined that this was ranked as one of the worst flight experiences we have ever had. We are grateful for an amazing experience for our return flight or we would have reconsidered ever flying AA again."

Punti positivi: "Flight attendants were nice"
Punti negativi: "The seats were incredibly uncomfortable. There was no leg room and 122 of the space below the seat in front of me was taken up by a metal box attached to the seat. I couldn't put both feet under the seat in front of me. The food was bad tasting and overly processed. We were fed a lean cuisine. The entertainment was from mounted tv's in the aisle. At this point, all planes crossing the ocean should have individual tvs for a customer to watch. They had this 15 years ago, how do they not have it now."

Punti positivi: "The water was clean"
Punti negativi: "Everything else! We were first sold a British airlines flight, and then we got switched to American Airlines. I don't know if that is actually an okay thing for them to do. When we got onto to plane we were stuck on the runway for over 2 1/2 hours, where the outside temperature was 95 degrees and the AC in the plane didn't work. The delay was all due to a mechanical difficulty with the engine, this did not give us peace of mind when flying over the atlantic. while up in the air my newly wedded wife and I were hoping maybe we could watch a movie to help keep our minds off the creaking of the wings, the pool of sweat from the delay, and the grumpy flight attendants. Seeing as it was a 9 hour international flight, you would have expected some sort of entertainment. Maybe a personal TV.... nope. Maybe a community TV... nope. At least they have to have a radio....... nope. All we got were our two thumbs to twiddle. After a much needed nap. We woke up hoping maybe for a hot breakfast, but to put the cherry on top of some terrible ice cream, we got a mediocre cold breakfast. All in all I will not fly American Airlines again. I would happily and quickly pay double for any other airlines but them. It's such a poor reprisentation of our country."

Punti negativi: "Seat spacing for international flight"

Punti negativi: "The plane was very outdated and the food was poor. Flight attendants were very rude."

Punti positivi: "Boeing 777 was very comfortable and quiet. Power provided to each seat. Food and drink were readily available."
Punti negativi: "They had to reboot the entertainment system 2 times to get it working which took over an hour. Had to redo seat assignments. Did not like bogus 79 and 129 dollar seat assignments that were designed to just extract more money from the customer."

Punti positivi: "We arrived on time."
Punti negativi: "I booked with British Airways and later noticed the plane was operated for American Airlines. The seats were cramped and the online entertainment was terrible. On an overseas flight, I expect in 2017 that there will be on-screen entertainment on the back of the seat in front of me. Instead, the movie was projected on a screen in the middle seats on an overhead that was about 10 rows away. Plus, you didn't get to pick your movie. You were stuck with the selections provided by the airline. I would have brought along my DVD player or laptop had I know this was going to happen. American flight crews are not as friendly and accommodating as European flight crews, which is why I try not to select an American carrier. Seats are less comfortable on American carriers also."