Trova voli economici da Campo Grande per Roma

Punti positivi: "The food served was really good."

Punti positivi: "N/A"
Punti negativi: "N/A"

Punti negativi: ".."

Punti negativi: "Food!"

Punti positivi: "The airport is small and easy to get by. The crew was friendly, and I had four seats to myself! It was an excellent experience."
Punti negativi: "Food was decent."

Punti positivi: "sidefini landig, merci."

Punti negativi: "The food"

Punti positivi: "Great experience overall"
Punti negativi: "No complaints"

Punti positivi: "The crew was amazing"

Punti positivi: "Flight left on time."

Punti negativi: "Food !!!!"

Punti positivi: "N/A"
Punti negativi: "N/A"

Punti positivi: "Food"

Punti positivi: "free-snack is good"
Punti negativi: "non-brazirian customer can pay service fee (i.e. seat-selection,baggage) on Azul websaite."

Punti negativi: "They cheat on us about the place of the seats. Saying was a good place but giving us the worse seats in the plane - just after bathroom where it doesn’t recline and impossible to sleep due traffic"

Punti negativi: "Pontualidade"

Punti negativi: "Very narrow seats"

Punti positivi: "The crew was excellent, and the entertainment was good."
Punti negativi: "The boarding of the connection flight was a little messy. Also, the table on the seccond flight was a bit lower than the first, but enough that I couldn't pull it down if I didn't put my knees to each side."

Punti positivi: "Good food, good plain condition, good entertainment"

Punti positivi: "Everything was very good: boarding, plain condition, comfort, entertainment and food"

Punti positivi: "Il personale era cordiale"
Punti negativi: "Câmbio totale di aeronave. Awkward"

Punti negativi: "The crew was non-responsive to simple requests. The food was abismal and void of nutrition."

Punti negativi: "Very disappointed that there were only junk food options on the snacks served. Same goes for the drinks. And no option to buy anything healthy either. Arrived hungry at 1:20am!"

Punti positivi: "La puntualità. La voce divertimento NA."

Punti positivi: "There's actually footrests that fold out like a lawn chair in economy and there's lots of leg room so you can actually put your legs up and sleep. First time I ACTUALLY slept on a long haul flight. Chairs seemed to be made of soft leather or some other super comfy material. Puts the older US-based planes to absolute shame. Super soft fluffy blankets, the flight attendants were amazing, courteous, hospitable, the food and drinks were awesome, loved the movies. 10/10 would fly again."
Punti negativi: "T H E R E I S N O T H I N G I D I D N T L I K E B U T I H A V E T O P U T S O M E T H I N G H E R E"

Punti positivi: "Dont know who or why. Plane out of Orlando mco delayed from 9:30-2:30 am. All food places closed 9or 10 pm"
Punti negativi: "Delay, no place to eT"

Punti positivi: "Kiwi never paid the airline and I had to buy another ticket and they never REFUND ME"
Punti negativi: "I will never use this service again"

Punti positivi: "Azul service was good as usual. Plane was on time arrival. No complaints"

Punti positivi: "CLEAN, NICE, EFFICIENT"
Punti negativi: "BAD THAT THEY CHARGE FOR OPEN SEATS AND BLOCK 75% OF PLANE SO YOU PAY RIDICULOUS FEES"

Punti positivi: "The crew was very nice and polite. The flight was on time. TV on board was a great entertainment. Everything went smooth."

Punti positivi: "Snacks"
Punti negativi: "The staff was very unprofessional, check in was over 30 minutes and we were charges for the baggage even though we showed a proof that the system didnt let us check in before. While boarding the representative was so stressed she blew air in our faces and took the boarding passes so agresivally we were shocked! On board the flight attended did not speck English or at least didnt want to, so other passenger had to explain us what she was saying. Very very unprofessional, we will never use azul again in the future."

Punti positivi: "Nice planes and nice crew"
Punti negativi: "All else. Long line for check in at connection point (only one person behind the counters), a chaotic boarding process and then Azul lost my baggage. My first, if I can avoid it, my last flight with them. Pity."

Punti positivi: "Very smooth. I slept like a baby, haha"
Punti negativi: "Nothing bad."

Punti positivi: "Flight was fast and safe."
Punti negativi: "Easy going. No complaints"

Punti positivi: "Overall excellent trip"
Punti negativi: "No complaints"

Punti positivi: "economy xtra seats were nice"

Punti positivi: "Awesome customer service and flights were on time!"
Punti negativi: "Nothing to critic."

Punti positivi: "Nothing!"
Punti negativi: "Azul had a mechanical problem with the plane. It took them 6h to fix it. They made us wait for 6h which made mmost of the people lose their connection flight but azul voided to help anyone! Said that they couldnt be responsible if you lost your connection because My connection flight wasnt with them! I had the worse6h of waiting and trying to have someone helping me. All of Azul’s staff are incompetent laZy workers!"

Punti negativi: "The temperature at the cabin was to hot during the whole flight."

Punti positivi: "Easy, polite, helpful. First flight with them was in winter 2012. Representatives went out of their way to make sure we didn't miss our connecting flight. Recent experiences just as good, including call center in USA."
Punti negativi: "Free inflight entertainment limited."

Punti negativi: "checkin was a disaster. Could only be described as chaos in VCP."

Punti negativi: "O scaling do mapa de voo não funciona direito, não informa o tempo restante de voo. O aplicativo disconecta com frequência. A interface de mídia e ruim."

Punti positivi: "Gate management, boarding, flight time and amenities were all superb. Their snacks really are as good as advertised."

Punti positivi: "The boarding was fast and organized."
Punti negativi: "They set me far from my son"

Punti positivi: "Easy check-in process."
Punti negativi: "Weathered interior."

Punti positivi: "Efficient, on time service with a professional friendly staff."
Punti negativi: "No dislikes."

Punti positivi: "In orario"
Punti negativi: "Aereo. Scomodo e obsoleto"

Punti positivi: "All staff were professional and courteous."

Punti positivi: "Friendly service"

"Swiss!"

Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti negativi: "I fell sick and my doctor advised against flying. Tried calling Swiss Air and JustFly.com: 6 calls back and forth and 7 hours on hold, no help. Finally got advised on driving to the airport to make the flight change at the Swiss Air counter at O’Hare. The representative told me to bring a note from doctor to switch flights. I did the next day. The same representative looked me in the eye after advising the day before and said there’s nothing she could do. Why make an elderly sick person drive to the airport again if you know already you cannot help??Absolutely terrible experience, no help from the airline or travel agency. Total loss of the full price of the ticket."

Punti negativi: "Flight delayed, sat on plane on ground for 4 hours then missed connecting flight."

Punti positivi: "Crew was great, seating comfortable."

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti positivi: "Mmmm"
Punti negativi: "Superrrrrrrrrrrrrrrrr"

Punti positivi: "Amazing crew"

Punti positivi: "Upon arrival in ZRH, there was a separate small bus for the business class passengers. It was nice to not have to wait for all passengers to deplane before being transported to the terminal."

Punti negativi: "1.5 hour delay departing put a slight damper on this flight but otherwise it was fine."

Punti negativi: "We were happy with everthing"

Punti positivi: "Crew was kind and gracious."
Punti negativi: "Hand carry was checked 3 different times. Goes to show that Swiss staff doesn’t trust its colleagues to determine if the bag passes muster."

Punti negativi: "nothing"

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti positivi: "They had many snacks and meals. And the meals were very good. Staff was very friendly."
Punti negativi: "Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you."

Punti positivi: "The space of the seat is wide. Nice chocolate."
Punti negativi: "First, they announced that they need some passengers to voluntarily give up the booking in exchange for 280 refunds (a slightly higher rate which not worth to do it) and 1 stopover the fight to Rome which will arrive at 22.00 instead (our flight is 17.35). About 15 minutes before boarding time, they announced flight delaying. Around 17.45, they announced gate changing from B to A which located at opposite side of the the airport so all passengers run there because of everyone afraid that their booking might be canceled because no one agrees to give up. At both gates, many people try to jump in the queue which no staff comes in the manage the queue. During waiting on the board, the air condition seems to be closed, hard to breathe. Around 19.00, the plane took off the Zurich airport eventually, finish the 1.5 hours delay. The captain announced that it cause by the technical problem of the flight earlier but my thinking it cause from over-booking."

Punti negativi: "Pleasant overall experience"

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti positivi: "Flight was delayed which caused us to change our flight from United to Lufthansa. Like Lufthansa much better."
Punti negativi: "Flight was delayed. Had to get a different flight because we would miss the next flight."

Punti positivi: "Very kind crew. Great food. Nice leg room even for economy."
Punti negativi: "This was one of the most empty flights I’ve ever been on. With that, lots of room for carry on baggage. I fail to see why it was necessary at all. It delayed my journey when time was of the essence."

Punti positivi: "Left on time. Quick flight."

Punti positivi: "There was too little space between rows. Sometimes it was too difficult to watch a movie because the screen was too close to my face."

Punti positivi: "The crew was great. I was lucky to get a comfortable enough seat. Not the one I actually booked and paid for but still it was ok."
Punti negativi: "I was told I was placed on standby for this flight despite the fact that I booked this flight and paid extra for the chosen seat far in advance. The boarding was chaotic. Very poor communication. The flight was very delayed."

Punti positivi: "good flight didn’t have any problems"

Punti negativi: "Worst travel experience ever and I’ve traveled the world. Red eye flight delayed for 3 hours. Missed connection flight with not a lot of options. Waited for another 3 hours to get rebooked and have to stay at Zurich overnight and only to find our checked luggage is no where to be seen. First and LAST time we fly Swiss Air!!!"

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti positivi: "Never made connection so now 1 day late."

Punti positivi: "Quick trip :-)"
Punti negativi: "45 minute delay, but those are pretty understandable and unavoidable."

Punti positivi: "Good and fast service"
Punti negativi: "The size you allow for the hand baggage is insufficient"

Punti positivi: "The planes are clean and relatively comfortable."
Punti negativi: "Extremely rigid rules. My flight was the day of the blizzard in Boston, Tues, 3/13. Despite 5 calls to Swiss to reroute me out of Montreal, an airport I could actually get to, they would not relent. I finally just drove there and a really nice agent changed my flight since Logan was closed and all public transport was shut down. Even if my scheduled flight from boston wasn't canceled (I have no idea) they were incredibly unhelpful about the fact that I physically could not get to logan in time for my flight. (Mass DOT was asking everyone to stay off ALL roads). THEN on the way home, they would NOT let me fly back to Montreal where my car was!! WAY TOO RIGID RULES. Screw the customer!"

Punti negativi: "The airline changed a seat reservation after I paid for it. The Swiss support staff told me on the phone they would call me back. They never called back. I called again and was told the seats are changed and I can’t do anything anymore. The return flight seats also disappeared from the reservation. I had also paid for it. The support staff when I called again put back the seats for my return flight. I tried to check in online. Not working. Tried at least 50 times. Not working. Called the support staff. They told me to call the check in support center. I called the check in support center at least 50 times where mi was told the staff are busy and could not answer the call. I called at 6:00am next day where I was told by the check in support staff that my ticket had an issue which they did not know exactly what was the issue but prevented me to do a check in. I drove more than 2 hours to the airport where finally I could check in but I was told that my return flight seats had disappeared again. They managed to put them back again. I hope this time it’s finally ok. The support staff on the phone told me I could get reimbursed for the seat reservation I had paid for for the on going flight. The Swiss staff at the airport told me there would be no refund. Swiss is terrible"

Punti positivi: "We flew Miami to Zurich, then Zurich to Rome. The international leg was awesome. The intra-European flight was less impressive. We “self-boarded” which was new to us - and wasn’t explained. The seats were smaller and there was only the drop down screens for every 2-3 rows, but otherwise, for a less than 2 hr flight, it was fine."
Punti negativi: "Boarding wasn’t fully explained for those of us who are not Swiss or German. I slept thru “lunch,” which apparently was a sandwich - but that’s more than many American airlines provide you on similar flights!"

Punti positivi: "Swiss Air is very nice, planes are clean, snacks on board were fantastic!"
Punti negativi: "Why the ridiculous amount of money to check a small bag? For this reason, I would not fly Swiss Air. My fancy sandwich was not worth CHF 50."

Punti positivi: "Nothing"
Punti negativi: "Staff at the airport were great. Once you get on the plane, where the Swiss are, it was awful. I can't believe that an airline from Switzerland knows less about the customer service than Serbs."

Punti positivi: "Swiss is always a tad nicer than the alternatives"

Punti positivi: "We received an upgrade to business class. The entire experience was excellent."
Punti negativi: "The flight was delayed in taking off, and our gate wasn't available when we landed so we had to wait again, ultimately adding approximately 1.5 hours to the trip."

Punti positivi: "A snack was actually served on board! With a beer if desired."
Punti negativi: "Change of planes at gate produced some boarding confusion."

Punti positivi: "The food provided and the service was excellent."
Punti negativi: "The space between the seats are super small and uncomfortable. For a long flight you can barely sleep and your legs hurt after a while."

Punti positivi: "EXCELLENT LEG ROOM"

Punti negativi: "There was no wifi available, the airline did not have a record of my request for a vegan meal even though I submitted one when I booked my tickets, and they claimed I did not pay for/reserve a seat (even though I had for the flight over, which I booked at the same time as the return flight), so I was stuck in a cramped middle seat for 8 hours trying to write a paper without the internet."

Punti positivi: "The crew was entertaining and pleasant. The flight was short and easy."

Punti positivi: "Swiss has amazing crew. Incredibly polite and accommodating. Their food (for economy class seat) was very good to excellent. The new Boeing 777 is also a smooth plane to ride."
Punti negativi: "The boarding process in Zurich was a free for all. There is not a "method" to their boarding (i.e. by row or zone) so all 300 passengers crowded around the gate. We paid $100 for exit seats but the seats were barely wide enough for me...a medium built thin male. Unfortunately this appears to be the trend. Swiss would do well to have a wide economy section."

Punti positivi: "nice staff."
Punti negativi: "lack of space. being in middle row."

Punti negativi: "They could not give me an aisle seat which I had requested. The cabin felt as if you were sitting in a tin can. Very restricted for an almost 8-hour flight. Plus arriving in Athens I discovered that my bag was nowhere to be found. I am still waiting to hear from Swiss about my lost valise..."

Punti positivi: "Flight was not full and I was able to have several seats to spread out"

Punti negativi: "Major delay"

Punti positivi: "crew was friendly, little snack was delicious"
Punti negativi: "Just before landing in Zurich the flight attendant started to announce the gates for flight connections. I was on tight schedule trying to make my connection to Amsterdam. He first started to give my gate number, but then said there won't be flight to Amsterdam until the next day. I was very worried. When landing it was very difficult to find anyone working for Swiss to assist me. Then someone told me that my flight would be leaving in 3 minutes. I asked to be rushed through line, but everyone said not too worry because plane would wait for me. When I arrived at gate there was no one there. Then it took quite a while to find another Swiss employee to help me. There seemed to be a lot of confusion."

Punti positivi: "Customer service and food served during the trip (economy class)"
Punti negativi: "IFE system very old, narrow space between seats"

"Very old airplane! Feels durty!"

"the fly too late. delay"

Punti positivi: "Good crew"
Punti negativi: "Seats way too cramped."

Punti positivi: "Plane was new"
Punti negativi: "Airport is a disaster. It is a single gate, bamboo-walled open air space with about half the seating necessary for a flight. Latam charges almost $2 even for a cup of “coffee” that is really just hot water, powdered Nescafé and powdered milk! It hardly seems worth the effort and really slows down service."

Punti negativi: "Bad"

Punti positivi: "Nothing"
Punti negativi: "They force the passengers to tag our bagagge ourself and give wrong directions to do this. And they tried yo force you to pay to change sits."

Punti negativi: "I couldn’t fly because at check in they asked me to pay for my 2 luggages and I couldn’t afford it so they let me out of my flight and now they don’t want to return my money. Worse airline I’ve ever seen. I’ve been flying international for 20 years and never saw a flight you have to pay for Luggage"

Punti positivi: "Excellent airplane"
Punti negativi: "Food"

Punti positivi: "Comfortable seats. Great crew"
Punti negativi: "Food could be a little better and bathrooms bigger"

Punti negativi: "Poor food"

Punti positivi: "Yes"

Punti positivi: "Crew was amazing"
Punti negativi: "Food please"

Punti positivi: "On time."
Punti negativi: "Domestic flight had no transfer to onward domestic on same airline. Had to go though arrival then check back in."

Punti positivi: "The inflight crew was nice."
Punti negativi: "I hate checking in with LATAM! I swear they make up new bag rules for every person that walks up. There were people with 2 carry ones, purses, and shopping bags. But I couldn't bring 2 backpacks(school backpacks!) on. I had to check one. I HATE LATAM! Every time it is something different with them."

Punti negativi: "The temperature should be a bit warmer"

Punti negativi: "One bathroom was out of order, and movie system did not work"

Punti positivi: "Make you feel at home with the chilean way of beeing"
Punti negativi: "The rates"

Punti positivi: "Personale bravo e servizio ottimo"

Punti positivi: "On time"
Punti negativi: "Nothing"

Punti positivi: "Great crew and competent pilots! We arrived safe and on time - always a big plus"
Punti negativi: "Seats, as in so many planes, were cramped and small for larger people."

Punti positivi: "Amazing service from every staff member I met! Super polite and professional! A shout to Adriana and Matheus for making me feel so welcome!! Thank you and the whole crew for a great experience!"
Punti negativi: "It was great!"

Punti positivi: "Flight on time"

Punti positivi: "Plane was nice and relatively comfortable, crew was nice, even though their English could use a brush-up."
Punti negativi: "I asked for an aisle seat at check-in and I got the feeling the attendant in charge felt I was wasting her time. Unfortunately, it is an important deal for me to know what seat I'm in."

Punti negativi: "Delayed 4 hours in Lima. Stood on the line to get a usd6 voucher for food, same as all passengers when I was flying business. No lounge service."

Punti positivi: "Latam has very competent staff but somethings even they cannot help you with."
Punti negativi: "The second half of of our flight was in an Airbus A321. I’m just under 6’ tall and I had to ride with my knees firmly against the seat in front with my legs spread open. Super uncomfortable. I’m already dreading my flight home"

Punti negativi: "When we got to the airport we were told our flight was cancelled.it was really a bummer because we did not get a notification when we checked in online the night before. We told them we had a flight to the US on the same day, so they notified the Latam office in Santiago. When we go t to Santiago, we only had an hour to spare for our next flight. They help ed us out with the boarding, skipping the long lines. That to me was impressive."

Punti positivi: "crew! just awesome"
Punti negativi: "some people being to loud at sleep times."

Punti positivi: "Nada"
Punti negativi: "Llegue a tiempo, justo 1hora y media antes de la salida, y aun ya hecho el checking online, no me dejaron subir al avion. Cuando fui al counter de latam, esos rateros, me cobraron 30us para ponerme en el siguiente vuelo, el cual muy bonito, se retraso 3 HORAS sin dar una razon! Y adivinen que? Pues no me devolveran nada, ni mucho menos mi tiempo. Latam es una porqueria...."

Punti positivi: "I slept most of the flight."

Punti positivi: "Crew was nice, good food, nice aircraft, good entertainment options."
Punti negativi: "Late departure"

Punti positivi: "I was upgraded to premium class. On my way back from Easter Island this was perfect because I had an accident 2 days earlier and needed to out my leg up. The service was great, they maje sure you are comfortabke. The luch very delicious. Thanks for the excellent service"
Punti negativi: "At tge airport in Santiago it was not clear in wich lign I had to wait to check in. I stood about 30 minutes in the wrong one"

Punti positivi: "Service, movies for a flight of this length."

Punti positivi: "good flight. Good lounge in Santiago. Flight staff very good"
Punti negativi: "Lounge food not as good as BA or Qantas. Only hot food was some sausage roll / vegetable rolls. Only sandwiches and filled rolls"

Punti positivi: "Despite being closed out of my flight, LATAM made it relatively inexpensive to change my flight to the next day. But, flying on other airlines out of Santiago, there is really no need to close the flight one hour before flight time. This is a LATAM policy only. I should have been on that flight. My return flight was delayed 3 hours. Go figure."
Punti negativi: "Arrived 50 min before flight, but it was closed and was forced to pay a change fee and arrive 2 days later to Easter Island. There was still plenty of time for me to make that flight, but LATAM's policy of closing flights 1 hr before flight time really screwed me."

Punti positivi: "I was asleep the whole flight. more spacious than the last one, and there was no one sitting next to me."
Punti negativi: "the delay caused us to miss our flight to LAX from Lima."

Punti negativi: "Abbiamo dovuto pagare una tassa di 170USD a testa non segnalataci da nessuno"

Punti positivi: "The flight was smooth and the crew was courteous."
Punti negativi: "After about 40 minutes of waiting in line to check in almost all employees left and left just one person to check people in. Not sure what happened as the employees pretended not to speak English. Also, everybody in our group was given seat multiple rows apart."

Punti negativi: "They auto rescheduled my flight to Washington since we arrived in Miami late. They failed to emphasis that the flight that left 90 minutes later was going to a different Washington airport."

Punti positivi: "loved it"

Punti positivi: "Super comfortable seats. First time i've ever been able to sleep on airplane seats because the seats go far enough back that you don't fall over sideways when you sleep. Food was great. The service was wonderful. The airplanes are new, with new technology"

Punti negativi: "The flight from Lisa was cancelled and the 18 hour wait in Lina was horrible!!! All day at the airport!"

Punti positivi: "The plane and crew were nice, the food was pretty good for airplane food, they give you wine with your food. Overall one of the better airplanes and quality trip for the prices as one can get"
Punti negativi: "The same things you don't like about all other airplanes, boarding procedures, lines for the bathroom ect"

Punti positivi: "Staff was nice despite the situation."
Punti negativi: "The flight was cancelled, we were reassigned to a Turkish Airlines flight that departed more than 6 hours later than our cancelled flight, we were given lunch but at a fast food restaurant even when we had to carry along all our luggage (super un-practical). And searching for info on twitter I found out this flight gets cancelled quite a lot."

Punti positivi: "Good crew, good service and nice food. Great selection of movies"

Punti negativi: "Late flight and my suitcase still in Orlando."

Punti positivi: "Bello il servizio di entertainment direttamente sul proprio dispositivo."
Punti negativi: "Un bambino ha pianto tutto il tempo correndo per il corridoio. Troppo permissivo l'equipaggio di bordo."

Punti positivi: "Direct flight"
Punti negativi: "Delay was a drag and bathrooms were disgusting"

Punti positivi: "The flight was good. The food was good.. Comfortable for a long distance flight."
Punti negativi: "The bad was that the jewelry was stolen from my bag (checked in). If you have valuables, even inexpensive jewelry, take it with you on board."

Punti negativi: "Nothing"

Punti negativi: "Tiny plane"

Punti positivi: "Nothing"
Punti negativi: "Plane left an hour late - due to not enough water! American always has some excuse. On an overnight flight where people like to sleep, the pilot shouldn't be making an announcement one and 1/2 hours before landing, waking everyone up! Movie selection is very old."

Punti positivi: "Crew was full of older agitated staff. The black woman with curly hair was very nice, and friendly."

Punti negativi: "Excelentt , Only delayed flight"

Punti negativi: "Who is at fault for running out of de-ice solution and making us sit on the tarmac for almost 3 hours in a plane with ventilation turned off? The apology and last minute glass of water were not enough. Terrible customer service."

Punti negativi: "I’ll never fly American Airlines again. Staff was rude and food and entertainment screen did not work"

Punti positivi: "Solo la cortesia di uno steward italiano"
Punti negativi: "Tutto, assurda l’assenza di on board entertainment"

Punti positivi: "Niente"
Punti negativi: "No schermo per visione film Qualità del cibo scadente Servizio a bordo mediocre"

Punti positivi: "The selection of movies and games."
Punti negativi: "The seats were very uncomfortable, the arm rest did not go up and the flight was delayed."

Punti negativi: "The whole flight from Philadelphia to Rome was on American Airlines, not British Air. This was confusing at first and made it difficult to know what airline desk I needed to check into, but once that was clear it all went smoothly. The dinner was mediocre and the breakfast terrible."

Punti negativi: "See above"

Punti positivi: "In flight entertainment was great"
Punti negativi: "Flight was very oversold. I purchased an aisle seat and had to give it up to a family that needed to be together. Would be nice if the airlines didn't charge more to pick a seat so situations like this could be avoided."

Punti positivi: "Very nice hard product complimented by a great cabin crew."
Punti negativi: "The crew set the bar too high for future flights :)"

Punti positivi: "arrival to the destination"
Punti negativi: "booking through kayak was a nightmare. they serve no purpose othan than to collect a fee and add zero value and provide no support after the transaction. it is pointless to use this service as no one at Kayak can help you after the purchase, and we all know airlines are useless when it comes fo customer service. never again! american airlines was even worse with their customer service when trying to get seat selections preserved when the airline was updated from British to American airlines. American airlines lied over the phone and was even more rude in person. JOKE"

Punti positivi: "Overall, the flight wasn’t pretty good. Not terrible, not excellent."
Punti negativi: "The seats are incredibly uncomfortable. Even paying for extra legroom did not make up for the lack of comfort."

Punti positivi: "Ease of entry."
Punti negativi: "Personal space is very, very limited and food is terrible for an international flight."

Punti positivi: "Things were all right on schedule and the plane was very updated and clean. I was thrilled with the movie selections and the food was better than average plane food."
Punti negativi: "Bathrooms were in rough shape, would have liked to see those serviced in-flight so those of us using the space to do night-time routines like brushing our teeth and washing faces didn't have to deal with someone else's mess."

Punti positivi: "Entertainment choices, no additional charge for wine, food was good"
Punti negativi: "​​we were packed in like sardines on American airways ..NOT British airways. I’ve flown overseas on European flights before and there is more attention to comfort. We sat in front of the lavatory and could not sleep because every time someone used it, the light flashed in our eyes and the flush was quite loud. I paid extra for the seats we had but did not know they were right by noisy bright rest room."

Punti positivi: "Food was okay."
Punti negativi: "No advance check in left me waiting in line at my connection in order to get a center seat in the middle of a group. There’s no excuse for manual check in in this day and age."

Punti positivi: "The food was better than other international flights I’ve been on."
Punti negativi: "A “broken plane?” Are you kidding me? This was the explanation for a 3 hour delay. A European connection should have either rigorous maintenance routine and/or records or there should be planes ready to fill a unexpected need."

Punti positivi: "Crew was great, and flight was relatively on time."
Punti negativi: "Itinerary I received was for British Airways, with whom I have always had excellent experiences. However, I discovered at check-in I would actually be traveling on American Airlines with a different flight no. I had already provided my BA flight numbers to family. No explanation was give to me prior to flight that this would be the case. Food was terrible- even for Coach class - I don't always expect a gourmet meal, but BA was consistently good in the past, so I had positive expectations. My personal entertainment system did not work properly so I could not use it."

Punti positivi: "Aero e spaziozo."
Punti negativi: "x 5 ore di viaggio un bichere di aqua e un biscotto."

Punti negativi: "'ll volo da Philadelphia a Washington ha ritardato più di 5 ore"

Punti negativi: "Il volo era stato overbooked"

Punti positivi: "Il cibo discreto"
Punti negativi: "Tutto scomodo, sedili stretti e scomodi, niente schermo Tv personale, aereo vecchissimo ma soprattutto un gran freddo. Tutti i passeggeri imbottiti e neanche dopo le ripetute richieste la temperatura è rimasta per tutta la durata"

Punti positivi: "tutto ok"

Punti positivi: "Imbarco"
Punti negativi: "Sedili scomodi e mancanza di televisore personale"

Punti negativi: "The flight I booked was misrepresented. I thought I was booking a BA flight only to find it was American Airlines. This changed the terminal I was to go to and the gate in which our Italian non-english speaking driver was to meet us at. This impacted seating selection, as well. Was forced to buy a premium seat when I realized the seating chart did not appear when I purchased the tickets. Also, flight was three hours late upon arrival. I understand safety is paramount and am grateful we eventually were able to find another plane, but it begs to speculate if things would have been smoother on a BA plane."

Punti positivi: "Food was okay. Luckily plenty of wine to get through 8 hours on this horrible plane."
Punti negativi: "No individual video screens. Also our audio did not work ( true of most of one side of plane) so we could not even watch movie on the TINY overhead screen. Reading lights also did not work. We had no options to pass the time for an eight hour flight. The crew was unconcerned about the problem. They seemed grumpy!! This plane should not be used for long haul flights."

Punti positivi: "I arrived at my destination at least! Good crew and decent food but that’s the least I can expect from an 8 hour flight."
Punti negativi: "Very old plane. Had the screens every 4-5 aisles. No control over the entertainment. Very uncomfortable seats, but so are almost every other airlines. The worst part about this flight was that I traveled with my girlfriend and when I went to check in, 24 hours before, there were only single seats left and there were so many open seats together that were considered “preferred” and had to pay $80 for just one “preferred” seat just so we can sit together on an 8 hour long flight. The seat didn’t even have any extra legroom or anything, it was a normal seat. American Airlines is just trying to squeeze money out of anything they can."

Punti negativi: "had tons more room on a domestic JetBlue flight than I did on American,."

Punti positivi: "Crew made the best of a bad situation: originally planned plane with sold-out seats replaced by a smaller one -- BAD! Extra kudos for crew for creative swapping to move me to an emergency row seat when I discovered that my **extra-charge** aisle seat was damaged and unusable. Food & beverage service -- adequate, timely (though some nutrition concerns.) Good, current entertainment selections."
Punti negativi: "The obvious -- the switch to a smaller plane, causing some passengers great distress; not realizing that a sold seat was damaged; selling me that damaged seat, and at a premium. Food nutrition -- tasty, but carb-heavy, fatty and salty. Bathrooms -- became rather smelly and unkempt toward last 1/4th of 9+ hour flight."

Punti negativi: "Seats were very uncomfortable and tight. I felt like I could not move for 9+ hours. Seats should be roomier, NOT tighter, for international flights. I will never fly American Airlines for an overseas international flight again."

Punti negativi: "Either Webjet or BritishAir failed to notify our party in advance to allow a reasonable accommodation of our fully paid requirements."

Punti positivi: "The flight crew was excellent!"
Punti negativi: "Seating extremely tight"

Punti positivi: "Huge clean plane"
Punti negativi: "Cramped seats"

Punti positivi: "Good TV's. Great service. Good food."
Punti negativi: "It was long"

Punti positivi: "I truly enjoyed the flight attendants, the flight overall and the great price I got."
Punti negativi: "The seats are slightly uncomfortable to sleep in, but that's normal."

Punti positivi: "It was just great"

Punti negativi: "At the terminal , they were not helpful."

Punti positivi: "Reasonably large leg room and overhead"
Punti negativi: "Five times they tried to get us to pay for a seat assignment (even after they had assigned seats). Paying $32 for "priority" boarding is rediculous?"

Punti negativi: "Seats were too narrow and hard. The food was mediocre. I ordered a second glass of wine and never got it."

Punti positivi: "Boarding was on time and we departed on time and arrived on schedule-fllight was very comfortable"
Punti negativi: "Snacks were ok but main meal could have been better- suggest u go back to box meal such as a sandwich and piece of fruit."

Punti positivi: "We landed early, it was fairly comfortable in coach for a very tall person, and there was good communication from the flight attendants and pilot with the passengers. A very pleasant experience overall, from someone who is a nervous flyer!"

Punti positivi: "Everything was great. Easy boarding great comfortable seating and friendly efficient stewardship"

Punti negativi: "Aereo vecchio"

Punti positivi: "In flight service was terrific. Cubby areas were somewhat cramped. Was expecting more room."
Punti negativi: "The food selection was great but the food itself was over cooked. Disappointing."

Punti positivi: "we landed. flight was on time"
Punti negativi: "Female flight attendants were rude. I think that if they would have smiled, their faces would have cracked. Even a complete stranger said to me, while waiting for the restroom, "I think that they hate us". One young male attendant was friendly and I believe that he was training. I fear for his training experience with this group of women. One of the lavatories was out of order {....on an international flight! Are you kidding!?!}. I think that they searched for the most antiquated plane that could limp across the ocean for this flight. Nine hours of pure discomfort. My poor 71 year old mother! Zero leg room. Tiny little screen for movies on the ceiling of the middle row. trays were not clean. We paid extra for our seats and wondered how bad the seats were for those that didn't. My mother and I determined that this was ranked as one of the worst flight experiences we have ever had. We are grateful for an amazing experience for our return flight or we would have reconsidered ever flying AA again."

Punti positivi: "Flight attendants were nice"
Punti negativi: "The seats were incredibly uncomfortable. There was no leg room and 122 of the space below the seat in front of me was taken up by a metal box attached to the seat. I couldn't put both feet under the seat in front of me. The food was bad tasting and overly processed. We were fed a lean cuisine. The entertainment was from mounted tv's in the aisle. At this point, all planes crossing the ocean should have individual tvs for a customer to watch. They had this 15 years ago, how do they not have it now."

Punti positivi: "The water was clean"
Punti negativi: "Everything else! We were first sold a British airlines flight, and then we got switched to American Airlines. I don't know if that is actually an okay thing for them to do. When we got onto to plane we were stuck on the runway for over 2 1/2 hours, where the outside temperature was 95 degrees and the AC in the plane didn't work. The delay was all due to a mechanical difficulty with the engine, this did not give us peace of mind when flying over the atlantic. while up in the air my newly wedded wife and I were hoping maybe we could watch a movie to help keep our minds off the creaking of the wings, the pool of sweat from the delay, and the grumpy flight attendants. Seeing as it was a 9 hour international flight, you would have expected some sort of entertainment. Maybe a personal TV.... nope. Maybe a community TV... nope. At least they have to have a radio....... nope. All we got were our two thumbs to twiddle. After a much needed nap. We woke up hoping maybe for a hot breakfast, but to put the cherry on top of some terrible ice cream, we got a mediocre cold breakfast. All in all I will not fly American Airlines again. I would happily and quickly pay double for any other airlines but them. It's such a poor reprisentation of our country."

Punti positivi: "nothing"
Punti negativi: "super slow touchscreen response. menu of entertainment difficult to navigate and unimpressive content"

Punti positivi: "Extremely professional boarding process, and kind and attentive flight crew."

Punti positivi: "personale ok, svago ok"
Punti negativi: "distanza tra i sedili, comfort"

Punti positivi: "personale ok, sedili troppo vicini e scomodi"
Punti negativi: "aumentare lo spazio tra i sedili"

Punti positivi: "Nothing"

Punti positivi: "They let me sleep and didn’t wake me for food or beverages."
Punti negativi: "Boarding was down a jetway, down a light of stairs, stand around in the heat while they get the busses to the bottom of the stairs, and then cattle call onto the jet. Other than checking IDs and boarding passes, there was no organization to the process at all."

Punti negativi: "AirEuropa wouldn't let me board because was my passport will be due in 2 months although I was traveling to the country were I actually live. I will file a complain for full reimbursement, not to mention having to stay in Madrid for one day to wait for Iberia next flight to Guatemala which I took."

Punti positivi: "The crew was very amazing, the seat at the plane was ok"
Punti negativi: "Was another good experience with kayak."

Punti positivi: "Friendly staff"
Punti negativi: "No working movie screens and no outlets"

Punti negativi: "The charge for baggage but when i bought the ticket i received that the baggage was included"

Punti positivi: "Im not sure how comfortable can an economy, 12 hours and a half flight seat can be.. but somehow it turned out to be easy and nice"
Punti negativi: "The only things i can think of are already given in business class, like even wider seat and spaces between lines"

Punti negativi: "La puntualità"

Punti positivi: "Boarded late but arrived early. Nice easy flight."

Punti positivi: "The plane was clean and spacious."
Punti negativi: "Although a short flight, there were no complimentary food or drink options."

Punti positivi: "Flight itself was ok"
Punti negativi: "Checkin was a chaos, different cues and no signs explaining where, crew arrived nonchalant and did bot give specific instructions or tried to appease the excalating situation among passengers cueing for a long time"

Punti negativi: "40 minute delay, slow boarding, inoperative lavatory, sitting in row 4 and crew dis not allow me to use forward lavatory, dis not bring requested food"

Punti positivi: "Food service, clean, friendly service, decent leg room, very accommodating for those with special needs, small children etc. One bag free, Carry on bag, and personal item."
Punti negativi: "Poor information delivery during delays of more than 4 hours (JFK). Pool direction in getting English language speakers to connecting flights. MAD. Poor upgrade options. Unclear gate assignments JFK"

Punti positivi: "The fly attendant was very nice and helped"
Punti negativi: "The worst experience ever, they charge $190 extras"

Punti positivi: "I was astonished to see a passenger putting nail polish on during the flight and no flight attendant did anything about the awful smell. Additionally, upon landing it is customary for passengers to unbuckle their seatbelts while taxi-not to the gate and standing up before the seatbelt sign has been turned off. The passengers have no regard for safety or rules."

Punti negativi: "There was a strike so out flight got delayed a few hours. But that wasn't air europa fault."

Punti positivi: "I liked everything. I enjoyed my flight very much. We even arrived before time."
Punti negativi: "No dislikes on my flight"

Punti negativi: "It was a low cost flights but I wasn't aware of that, do there was no service. There wasn't a lot of space between the seats row."

Punti positivi: "No Halal Muslim food"

Punti positivi: "Everything good"

Punti positivi: "This is the most basic service of just get on the plane type of travel. Nothing is included. They would charge you for the air you breath if they thought they could get away with it."
Punti negativi: "My carry-on of clearly leagal size was tested to see if it passed. Happy to say IT PASSED they could not charge me. No in flight entertainment as there is no place to put a headphone into. They tell you to use your smart phone. The flight attendants disappear and really are not there for any reason I could see except to find ways to charge you for something. When they do show up they basically try to ignore you."

Punti positivi: "The seats had a power station so I could charge electronics in flight. Boarding was quick."
Punti negativi: "We took off 30 minutes late without an explanation. The crew never spoke to me or asked if I needed anything. I was bumped many times by crew members as they walked past."

Punti negativi: "No complaints besides the seat cushions are so old they are hard as rocks now. No more padding in them."

Punti positivi: "Food was good. Crew was friendly but not attentive at all."
Punti negativi: "Left late; 40 minutes. The Airbus A340 business class seats from JFK to MAD have a serious design flaw. Three people had their cell phones or iPads slip down the side of the seats, requiring the seats to be disassembled in flight, and getting down on the floor to reach in and get it....if you have small enough hands. Boeing aircraft are far better quality. Noisy aircraft, again, not Boeing quality."

Punti positivi: "In my opinion this to me was the best customer service experience ever on an aircraft. Crew was polite and attentive. Offered food and drinks which most airlines don't do anymore. A+!!"
Punti negativi: "Leg room was a bit tight for a 6hr flight"

Punti positivi: "New airplane,"
Punti negativi: "Madrid Rome, charged for water."

Punti positivi: "Nothing"
Punti negativi: "Scam of taking enormous amount of money from passengers for check in baggage. At the time of making the booking,your website didn't show how & where to pay for Che k in baggage but when I checked in at the airport I had to pay 60 euros each for check in baggage when I had paid only $50 for the airfare. I think it's highway robbery to charge so much for checkbin baggage by deceiving passengers of not providing the option to pay half the price at the time of purchasing the ticket. I would never book another ticket through your site & will make sure I tell everyone to do the same. I had worse experience ever."

Punti positivi: "Comfort & choice of food"
Punti negativi: "Entertainment and lack of options for it"

Punti positivi: "Same as previous answer"
Punti negativi: "Same as previous answer a"

Punti positivi: "The staff were friendly, 1 woman went out of her way to help everyone. The plane was clean, bathrooms also, seats were roomy enough. Plane felt like it may be a newer one."
Punti negativi: "You had to pay for all food and drink. No complimentary anything offered, even water."

Punti positivi: "NOTHING"

Punti positivi: "Everything was perfectly reliable."

Punti negativi: "Flight delayed missed my connector no one was helpful. A total of 24 hours traveling"

Punti negativi: "We flew twice in 2 weeks. One way the delay was 40m, back - 1 hour"

Punti negativi: "Airplane seats were small and too firm Airplane entertainment system was terrible"

Punti positivi: "On our way to CCS-Madrid the crew was wonderful, i'd pay with my debit US card with any issues, then when we came Rome to Madrid, the crew was wonderful."
Punti negativi: "on our way from Madrid to Rome I did not like the crew to rude, on our way to Madrid - CCS the crew were rude, not all, but most of them."

Punti positivi: "It was a short flight."
Punti negativi: "Boarding process was awful and there was no beverage service that I knew of or saw."

Punti positivi: "That plane wasnt full"
Punti negativi: "- mediocre entertainment onboard - small and old sits - payed wifi who never works"

Punti positivi: "Alitalia is fine."

Punti positivi: "Good service"
Punti negativi: "Plane too crowded"

Punti positivi: "On time flights and excellent crew."
Punti negativi: "Seats are uncomfortable . For transoceanic travel Air Europa can improve seat cushion and air temperature."

Punti positivi: "Iberia was fine"
Punti negativi: "We go to our final destination 6 hours after we should have."

Punti positivi: "Entertaiment"
Punti negativi: "Fly was delayed and sits were to tied"

Punti positivi: "One of the flight attendants was vert kind"
Punti negativi: "Everything. The flight was delayed 13 hours, they did not gave us the connecting flights passboards up until boarding the plane, my baggage was checked in only until Madrid, when we arrived I was told the bag will go to Mallorca, I asked again at the connecting gate and they told me the opposite, I had to go out get the bag, check it and go in again (changing terminals 3 times in the process walking almost 1 hour and a half), the connecting flight left also one hour late"

Punti positivi: "Comfortable seats. Was able to nap easily"
Punti negativi: "They never handed out free water (that I can recall). They seemed more concerned with offering paid foods and drinks."

Punti negativi: "my luggage never left ibiza and wound up in Madrid for 24 hours"

Punti positivi: "Nothing"
Punti negativi: "Very cramped plane, weren't given breakfast or drinks. I just suggest never flying Air Europa. Terrible airline."