Trova voli economici dal il Camerun per l'Italia

Punti positivi: "sedile comodo"

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti positivi: "Nothing"
Punti negativi: "The counter could not find my reservation a d they said because i booked online i had to go to another counter and then back to check in. It was pretty stressful"

Punti positivi: "The seats are not as luxurious as the international. They do not recline that much and are not pods. No surprise as that is similar to the US. But it was only a 3 hour flight so was fine. Food was same as first trip, solid.. Staff was very friendly."
Punti negativi: "Flight was delayed 2.5 hours. They did not communicate at all the reason. Takeoff was supposed to be 8.30pm, didn’t take off until 11pm. Sat on the tarmac for over an hour and the crew or pilot did not say a word. The beverage service again was lacking compared to other international business class flights I’ve taken."

Punti positivi: "Seat space continued to be better than BA. Nice surprise to get an evening meal on the last leg to Rome. I actually was able to sleep a bit on this smaller airplane as well. Crew went out of its way to help people board and load bags overhead. They seemed very attentive, and tried to provide extra drink options even."
Punti negativi: "Boarding process at IST was a challenge. We left from a remote gate, and the agent didn't seem interested in the boarding process. I heard no announcements, maybe because it didn't matter as everyone was crowding the door 15 minutes before boarding began. The agent seemed perturbed, but I've seen it on almost every Italian bound flight. No one wants to wait. It is actually a bit amusing to watch the struggle between boarding policies and a group of people who seem determined to ignore them. The buses were also pretty well packed. More so in Rome than IST. Not much organization in loading at either place. After all the passport control they left us to walk outside to wait for the bus. Maybe you can tell I'm not a fan of remote gates."

Punti positivi: "Everything was great, thank you for your service."
Punti negativi: "NA"

Punti positivi: "Food"
Punti negativi: "Disorganized boarding process -- did not matter what Group you were in. Also instructions at gate were not said clearly in English nor were they repeated."

Punti positivi: "Same!"

Punti positivi: "Timely departure and arrival. Excellent landing. Helpful crew."

Punti positivi: "including new releases"

Punti negativi: "I like everything"

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti positivi: "Friendly crew Good food Clean plane"
Punti negativi: "The boarding process was odd. The gate agent herded us all toward a set of doors but didn't open them for about 5 min."

Punti positivi: "Lots of in flight entertainment options. Good meals. Very nice and helpful attendants."

Punti positivi: "Staff at Istanbul Airport kindly re-opened the gate for late passengers due to unexpected delays of preceding Turkish Airlines flights. Otherwise, I must have missed the flight from Istanbul to Rome."
Punti negativi: "Nothing."

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti positivi: "Very uncomfortable seat. Very narrow walk way to lavatory."

Punti positivi: "food, entertainment"
Punti negativi: "I liked everything"

Punti positivi: "The food on flight."
Punti negativi: "Ground staff in Istanbul were very rude! Staff would not respond to lights turned on on the flight as well, for any assistance."

Punti positivi: "Nothing.... except the movies"
Punti negativi: "Everything....food and service. The airlines also Lost our bags...and till today cannot trace or find it. Went on a cruise with 2 pairs of clothes. How does an airline give a bag tag to a passenger without putting it in the bag???? 12 days and no bags.... terrible call center service too no help at all."

Punti positivi: "Great comfort and speedy service of beverage and breakfast"
Punti negativi: "They didn't pick up the dishes fast"

Punti positivi: "Like my trip to Istanbul, I had no complaints. It was easy to make my transition to this flight and boarding was fine and once again the crew were friendly and welcoming. The short 2 1/2 hour flight went well."

Punti positivi: "Some of the movies, part of the food"
Punti negativi: "Part of the food"

Punti positivi: "My first flight with a different airline."
Punti negativi: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."

Punti positivi: "Flights were on time; Crew was pleasant - asked for water and was provided in a minutes; Pilots were great, they have landed smoothly"

Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."

Punti negativi: "We end up spending almost 1,200 use extra to reach Washington and return to Yaounde."

Punti positivi: "Great crew"
Punti negativi: "No kosher as ordered"

Punti positivi: "Service, food, entertainment is off the charts!"
Punti negativi: "Seat comfort and legroom in Economy is below standards for even a domestic flight. Flew for over 21 hours on two concurrent flights and I was almost insane. Last leg was on Jet Blue and I felt like I was in First Class with their leg room and seats."

Punti negativi: "Boarding by bus Staff did not enforce priority lane for business and star alliance GOLD Waited long time in the bus"

Punti positivi: "The entertianment and food was excellent."
Punti negativi: "The cabin crew seemed like they were on drugs. They gave us food and collected the trays 2 hours later. First time ive ever experienced this with turkish airlines."

Punti positivi: "Plane was nice. Crew was very nice."
Punti negativi: "The plane was blazing hot. The in flight entertainment system was down for half the flight."

Punti negativi: "We boarded on time but the flight didn't leave for another 45 minutes or so. This made me miss my next flight when I landed in Instanbul. I think they might have been doing extra checks on the plane so it's fine. Even though I missed my flight and it was out of my control, I was able get another flight within 5 hours and free of charge!"

Punti positivi: "Service and food were very good, so happy to be fed and watered even though it was a short flight, really pleasant surprise."
Punti negativi: "The wait to go through security when we got to Rome, but I dont think the airline was the cause of that."

Punti positivi: "Flights attendants very nice, offered full meal if hungry"
Punti negativi: "Paid to upgrade to business/first class and still was given a seat in economy. I don't mind economy as I sit in economy often but this time I paid extra money to be up front and they did not consider that."

Punti positivi: "None"
Punti negativi: "Flight was delayed by one hour"

Punti positivi: "Food and service"
Punti negativi: "comfort seat, and narrowness"

Punti positivi: "Turkish Airlines has the best service in the industry, being in a stressful job and dealing with people, the attendants do an excellent job trying to cater to passengers needs to make their trip joyful and easy. 5 star service. I'd prefer them over any other company whenever possible."

Punti positivi: "I liked the fact that they gave us two meals and offered drinks three times. I have gone on a different airline that charged for everything and wouldn't even sell water."
Punti negativi: "The main dishes were okay and so were the desserts. For some reason the side dishes were weird and didn't taste as well."

Punti positivi: "Still able to rest & crew very nice and helpful"

Punti positivi: "Ottimo il cibo."
Punti negativi: "Non era possibile vedere la mappa in tempo reale del volo."

Punti positivi: "Ottimo il cibo."

Punti positivi: "Pretty much everything"
Punti negativi: "Was late taking off"

Punti positivi: "Food was excellent. Vegetarian meal remembered. Service was good, pleasant crew. Good selection of films."
Punti negativi: "Late depature. Seats not that comfortable. Headphones are really bad quality. Touch screen difficult to use (not very responsive to touch)."

Punti positivi: "Everything was excellent"

"Nice,elegant,smooth,team had a pride with their work. My Favorite Airline."

Punti positivi: "Nice crew"
Punti negativi: "Not loose my luggage:)"

Punti positivi: "I loved the different features on the screen and the excellent. Customer service on this flights"
Punti negativi: "The space on the seat."

Punti negativi: "Flight was delayed for 4+ hours"

Punti positivi: "More leg room"
Punti negativi: "Space"

Punti negativi: "Staff Curtsy and overall gestures!!"

Punti negativi: "Seat recline was broken- wouldn’t hold position."

Punti positivi: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Punti negativi: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."

Punti positivi: "Despite being a short flight, they gave food"
Punti negativi: "Nothing. All ok"

Punti positivi: "Nice and attentive crew."
Punti negativi: "Seats not comfortable in premier economy."

Punti positivi: "The seat was very comfortable."
Punti negativi: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."

Punti positivi: "Fly was delayed.i was told my bag would go to end but it was not.instead of coming to the hotel 7pm i came 1am."
Punti negativi: "Explain me to take the bag on time.it was almost left in the airport."

Punti positivi: "Great newer plane, great service!"

Punti positivi: "The crew did its best to make up for the fact that the special meal I ordered was inedible."
Punti negativi: "See previous"

Punti positivi: "Incredible staff. Super polite"

Punti positivi: "The crew was amazing and extremely helpful!"
Punti negativi: "The food could have been better"

Punti negativi: "Sedile scomodissimo, bagaglio smarrito, é rimasto a Parigi dopo la corrispondenza !!! Pessimo servizio"

Punti positivi: "ok"
Punti negativi: "spazi cibo"

Punti positivi: "Aereo partito abbastanza in orario, arrivato cmq in anticipo. Sedili adeguati con discreto spazio per le gambe. Snack e bevanda anche su volo breve (1:40)"

Punti positivi: "Perfetto."

Punti positivi: "Upgrade in business class da premier economy"
Punti negativi: "La puntualità, il volo è partito e arrivato in ritardo di 45 minuti"

Punti positivi: "Volo breve, ma aereo puntuale sia alla partenza che in arrivo."
Punti negativi: "Ho trovato un po' squallido il terminal 2G da cui e' partito il volo. Negozi distanti dal terminal e mediocri. Al terminal vero e proprio non so nemmeno se c'erano le toilettes."

Punti positivi: "Ottimo sia il tempo di imbarco che la puntualita' in partenza ed in arrivo. I sedili della economy sono sempre piuttosto piccoli e con poco spazio per le gambe, specie se sei piu' alto di 1.80 m."
Punti negativi: "La selezione di film e' abbastanza ridotta, soprattutto quelli in lingua italiana. Mi ha lasciato perplesso la scelta di passare un pasto alle ore 16 ( relativamente alla localita' di partenza) dopo aver fatto l'imbarco alle 13 e con un pacchetto di cracker nell'intervallo. Non c'e' stata cena."

Punti positivi: "Everything! It was a wonderful experience."
Punti negativi: "Nothing"

Punti positivi: "Staff and services all very good definitely"
Punti negativi: "Everything was brilliant"

Punti positivi: "We were a little delayed, so I read my book. Not for long though as I was really tired after my flight from Los Angeles. I fell asleep right after take-off and didn't wake until we landed. Best way to fly :-)"
Punti negativi: "Very little legroom for a 6'1" guy. Would have liked a bit more space, but I guess I was too tired to let it bug me."

Punti positivi: "Crew was nice movie selection was good."
Punti negativi: "Plane was late which caused a 5 hour layover in Paris CDG. Food not very good. Entertainment system clumsy to operate."

Punti positivi: "Not much but the staff"
Punti negativi: "No room, boarding was slow, zero bag or legroom"

Punti positivi: "Timely and smooth teansit."
Punti negativi: "Food has a way to go to be appetising."

Punti negativi: "Necessita inesire nel questionario la possibilita N/A"

Punti negativi: "La sufficenza della hostess nel servire il pranzo e la non conoscenza dei vini che serviva, servendone uno per l'altro, peccato, perche la carta vini era di ottimo livello."

Punti positivi: "Nothing"
Punti negativi: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."

Punti negativi: "Na"

Punti positivi: "Flight on time"
Punti negativi: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."

Punti negativi: "Entertainment screen did not work; in neighboring seat it could not be switched off when we wanted to sleep; sourly employees everywhere (re-booking counter an exception); food close not being edible and cold; I forgot my watch on when going through security in the Air France terminal; when I started to say "sorry" I was yelled at by the screener who said that she will do the talking; she sent me back through the scanner twice without my watch, then once more with the carry-on and made sure that I went to the end of a very long line to wait for another screening rather than having me just go through the scanner without my watch. Needless to say, there was nothing else suspicious about me once the watch was removed. Eager to exercise her power, the security person did not seem to consider that she slowed down a long line of people waiting to be screened. I should add that I am 73 yrs old grey haired female who has traveled a lot both for pleasure and business during my entire life, often to some difficult places and that I do not argue with or provoke those in power in a situation like this. The yelling and the sending me repeatedly through the scanner, which did not beep once the watch was removed, was beyond anything I had experienced anywhere else. The sending me to the very end of the line seemed outright spiteful. (I did miss the plane connection.)"

Punti negativi: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."

Punti positivi: "Food was good. Crew nice and professional."
Punti negativi: "Landing was not so smooth."

Punti positivi: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Punti negativi: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."

Punti positivi: "Puntualità"
Punti negativi: "Per imbarcare un passeggino un'Odissea al Charles de Gaulle 2, con personale di terra scortese ed inaffidabile e un giro dell'aeroporto per trovare dove imbarcarlo. Davvero pietoso. Personale di volo affabile e cortese, atterraggio non morbidissimo. Panini al formaggio di capra e lamponi incommentabili."

Punti negativi: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."

Punti negativi: "The food was the worst airline food I have ever been served. I could not eat it. This is very disappointing for an airline like AirFrance which usually serves very good meals."

Punti positivi: "I like traveling with AirFrance in general."
Punti negativi: "Terminal too far to go to loggage, walking about more than two miles after a long trip is not very easy AirFrance should have a better terminal at Charles-de-Gaulle!!! Have some missing stuff in my luggage!!!!"

Punti negativi: "Please see comments above about this flight."

Punti positivi: "Niente"
Punti negativi: "Tutto. Dall’imbarco alla sbarco, Air France e’ una schifezza unica."

Punti negativi: "Peccato che arrivi allo scomodissimo terminal G dell’Aeroporto Charles de Gaulle."

Punti positivi: "In cabin crew was attentive and friendly. Food was good and came at good times. Middle bathroom on Airbus 380 was big and comfy."
Punti negativi: "Boarding was not too well organized and I followed Security's direction who put me in wrong line and I wasn't able to board with my priority group. Sitting in exit row with no floor storage so this delay made it hard to find overhead storage above my seat. (Grrrr) Entertainment system didn't work which made the flight feel LOOONG. (They offered an in-flight credit, but I'd paid for premium exit row seat and had to choose between moving to working system in crowded middle seat or keep premium, exit seat. I decided to have them move me to a seat with a working entertainment system, which were available and they'd offered, but never happened.) When I got home, I discovered the gift I purchased with in-flight credit and my own money wasn't the one I'd requested from Duty Free catalog so now I have to figure out how to solve this problem. (COULDN'T GET IT RIGHT.) Premium exit row seat was narrow, due to in-seat tray table & entertainment system, but seatbelt mounts and thinly padded seat made it even more uncomfortable on a long flight."

Punti positivi: "Speed, courtesy of the flight attendants"
Punti negativi: "Landing was a bit rough, understandable due to the weather."

Punti positivi: "What’s not to like!"

Punti negativi: "Initially the flight from Lima was delayed for almost 1:30 and then we lost this connection then Airfrance rebooking to SAS they tell us to take all our luggage’s and check in again it’s was awful and really bad from then walk and spend time we suppose to be quite at home ... the worst was in SAS have ano system and for 1.5 kilos extras you might pay 33€ so after long day and wait, running everywhere with all my staff I see to eat a 11€ menu at the airport with not more explanation from Airfrance .. really bad and worst services.."

Punti positivi: "Love the flight attendant, loads of food couldn’t take it anymore. Professionalism at its peak."
Punti negativi: "NA"

"All and all it was an easy flight. We were in business class. Strangely, while we were offered some food which we did not want, we were never offered anything to drink including water. The boarding process was a bit chaotic. Everyone had to identify there bags at the plane as a safety precaution which was fine. But the communications about this was non existent. Israel has a very strict protocol for entry. There is an entry form that must be filled in and then, if everything is ok, you get an e-mail approval that you must show to the airline. Instead of asking for this they asked to see our “green passport” which is only a document to be used in Israel. Luckily, we had copies of ours. All of this is not significant. As someone that lives in Israel but love Egypt, I am so happy that we have direct flights now."

"Pranzo pessimo Srvizio buono ma freddo"

"As usual, Egyptair was late in departing, so I was late in arriving in Cairo for the connecting flight. It was a short one hour flight, but being 15 minutes late is not good."

Punti negativi: "It was really nice and comfortable trip"

Punti positivi: "Crew was super friendly and helpful!!"
Punti negativi: "I didn’t really like the available movies"

Punti positivi: "The food was good."
Punti negativi: "The seats aren’t comfortable and way too small."

Punti negativi: "How you book for me two tickets and you take the money for same day going and retuning"

Punti positivi: "Nothing"
Punti negativi: "Seat comfort"

Punti negativi: "Food wasn’t that good and there could have been better entertainment options (more movies, TV shows). Internet was terrible."

Punti positivi: "Nothing"
Punti negativi: "Boarding not good"

Punti positivi: "The business class was nice and comfortable with a decent price"
Punti negativi: "Flight attendant could smile more."

Punti negativi: "75’ delay with no info One toilet out of order No safety checks by crew"

Punti positivi: "Amazing crew"
Punti negativi: "The plane was small, and boring"

Punti positivi: "The crew and flight was one of the best ever. Seat was comfortable. Flight attendants went above and beyond!"
Punti negativi: "Flight was delayed nearly an hour with no announcements as to what was happening or why!"

Punti negativi: "Very bad experience. Delay and lost a bag"

Punti positivi: "Very good pilot with landing and takeoff. Crew was ok. Was surprised about the food considering the short trip. Also, they revive silverware for economy class, so that’s definitely a plus"
Punti negativi: "The airplane was a little dirty or outdated shal I say. Entertainment is almost nonexistent."

Punti negativi: "Entertainment"

Punti negativi: "The flight arrived late 1.30 hours, so I miss the domestic flight."

Punti positivi: "All about this trip was excellent"

Punti positivi: "Great flying experience"

Punti positivi: "All was average"

Punti positivi: "Nice planes. On time. Very friendly crew."

Punti positivi: "Crew was friendly and spoke English."
Punti negativi: "The crew left the meal trays for a long time after serving. It made it difficult for people to get up and go to the bathroom for example."

Punti positivi: "Everything to tell you this because I always underated the airline because it’s from Africa that’s all thank you."
Punti negativi: "The service I was given by the crew, the aircraft it’s self etc"

Punti negativi: "Being on time could’ve been better"

Punti negativi: "Lagos Cairo flight is very poor and old plane, and we had 2hours delay Cairo Dubai better plane but due to the delay initially another delay in Cairo"

Punti negativi: "Bathrooms dirty"

Punti positivi: "Trip was comfy and swift .. crew are friendly and flight is nice and clean"
Punti negativi: "Food is average"

Punti positivi: "On time friendly service and simple but tasty cookies and drinks during my the short flight"
Punti negativi: "If we’re ndows we’re cleaner to enjoy the views"

Punti positivi: "Nothing"
Punti negativi: "Careless"

Punti positivi: "On time, excellent boarding, excellent flight, food was good."
Punti negativi: "Small plane, Crew was setting in the back chitchatting."

Punti negativi: "Plane was really old. They desperately need to upgrade their fleet."

Punti negativi: "We received our baggage 2 days later"

Punti positivi: "Comfort, service."
Punti negativi: "No wifi"

Punti positivi: "Bathroom was clean, food choices, good entertainment"
Punti negativi: "Food was not hot, left late"

Punti positivi: "Entertainment selection was decent, I was especially impressed by the very wide variety of music to listen to. The crew were very friendly, helpful and attentive. The plane was clean and presentable, especially the lavatories. The seats were comfortable and the blankets provided worked well too."
Punti negativi: "Food was bland and the chicken dish was dry and difficult to chew. Movie selection on the entertainment system was mediocre, with limited variety of films in general and especially limited variety in languages other than English and Arabic. A problem which I encountered on board was a big gap between the ventilation panel at the base of the wall and the flooring, through which the dessert of my meal fell and which presented the risk of losing further items. I hope this is fixed promptly."

Punti positivi: "Overnight accommodations and females seated together."
Punti negativi: "Booked too late to get vegan meals."

Punti negativi: "Nothing"

Punti positivi: "Flight wasn't packed. Reasonable room for carryons. Seat next to me was open, though most seats were full."
Punti negativi: "There was a late gate change in Cairo, which was not communicated to the new gate personnel. They were not ready to receive, there was no female screener which required a delay for the ladies to enter the gate area, and the plane was late leaving. Not a crisis, but was entirely avoidable. Also, I suggest avoiding long layovers in the Cairo airport. There are few chairs outside the eating areas."

Punti positivi: "Possibly the food and the flight is direct"
Punti negativi: "Anything else you could think of. The crew is unfriendly the plane is messy no one follows rules or regulations just a complete mess"

Punti positivi: "Great service & reasonable accommodation throughout the flight"
Punti negativi: "Trash on the floor but that's on every flight"

Punti positivi: "Crew was super nice and helpful. Flight schedule was on time."

Punti positivi: "Crew was really good and flight was very smooth from Toronto to Cairo"
Punti negativi: "Person behind me kept on kicking my chair"

Punti negativi: "Boarding was a little slow, but the crew was nice and courteous Seating was comfortable and roomy. The food was good."

Punti positivi: "Good service and friendly environment"
Punti negativi: "No comment"

Punti negativi: "The pilot was most defnitely smoking, air was circulated in the cabin."

Punti negativi: "Na"

Punti positivi: "Food was good, crew were pretty nice. Comfortable seating."
Punti negativi: "It took me over 2 hours to board because the counter has never seen a green card extension. I also had a dog that was connecting with me on Emirates, they couldn't figure out the price for the dog at all. We started with $600 and went down to $188 which I was told on the phone. People working at check in should be way more knowledgeable of other things than just regular paper work and not giving travelers attitude because"

Punti positivi: "Boarding and take off are on time. Landing was super."
Punti negativi: "Not applicable."

Punti positivi: "Great & Friendly Service"

"Great hospitality"

Punti positivi: "It was comfortable"
Punti negativi: "They should start giving out snacks"

Punti positivi: "Seat was comfortable, had an emergency exit seat."

Punti positivi: "The warm towel given for the hands and face at the beiginning was a nice surprise treat. Great also that blankets and headphones were provided."
Punti negativi: "More food variety as some items ran out as they got to the back of the plane"

Punti negativi: "Better variety of latest movies,"

Punti positivi: "Food was adequate and good."
Punti negativi: "Seats in both flight weren't adjustable."

Punti negativi: "Seating"

Punti positivi: "Nothing check in counter take good two hours flight delay 7 hour return 4 hour rude staff no communication no more traveling in Kenya Airways."
Punti negativi: "Very Very poor service unskilled staff not enough knowledge rude"

Punti positivi: "Staff was friendly and professional."
Punti negativi: "The quality of the food. You pay a lot for a ticket, for that pricem, I just don't expect a croissant (no butter or jam included) and a dry cake. Flight would normally leave at 7.30 AM. A normal time for an airline to serve some kind of decent breakfast for the price you pay. Not at KQ. They are not making friends this way. Am not even talking about emails going unanswered for days with very specific questions: how to book extra luggage allowance. Anyway…"

Punti positivi: "Seats super comfortable"
Punti negativi: "Real food and not just snack"

Punti positivi: "Yes"
Punti negativi: "Every thing was fine"

Punti positivi: "The journey from Yaoundé was great. The crew was excellent. Part of food needs improvement. The journey from Nairobi was good and we arrived earlier than expected."
Punti negativi: "The flight for on Nairobi, had no entertainment, nowhere to charge cellphones."

Punti negativi: "Seat didn't recline and I didn't know that at time of choosing a seat."

Punti positivi: "I loved how comfortable the seats were. Very spacious enough leg room and entertainment on the plane."
Punti negativi: "Nothing"

Punti negativi: "Too many onboard announcements"

Punti positivi: "I liked their service and more so, there orange juice"
Punti negativi: "Since this was a short flight , I don’t have much comment."

Punti positivi: "Smooth and comfortable flight!"
Punti negativi: "Crew should take diversity training, they tend to treat white people better than people of color. Also this flight was delayed and communication was poor, no crew were on sight during the time on ground! The selection of movies was so poor. KQ is really a stingy airline, 15 hrs flight and no amenity kit! Smh"

Punti negativi: "Food, get Kenyan grown nots, cashews and macadamia nuts"

Punti positivi: "Enjoyed this flight; smooth and no problems."
Punti negativi: "The flight was small, so they didn't have a large entertainment selection."

Punti positivi: "Service was good and flight was smooth"

Punti positivi: "Friendly crew and flight was punctual"
Punti negativi: "No inflight entertainment"

Punti negativi: "Flight was delayed and the plane air conditioning didn’t work when we boarded the plane."

Punti positivi: "Staff very friendly"

Punti positivi: "the service was outstanding.The crew were very jolly and friendly and were very helpful all the time, well trained crew ,...excellent job KQ crew and Kenya Airways"

Punti positivi: "Crew was fast and friendly. Flight was on time."
Punti negativi: "A 5 hour 40 minute flight across Africa with no electronic charging ports is not acceptable. The plane was old and uncomfortable. Water cups have gotten so small that I was also dehydrated by the end of the flight. What ever happened to receiving a bottle of water?"

Punti positivi: "Friendly crew."
Punti negativi: "Broken, dirty toilet on board. No control of how much hand luggage bought on board. Broken seats. Dirty."

Punti negativi: "The flight to Nairobi was so late that I missed my connection and have to wait about 10 hours for the next flight out."

Punti positivi: "Service, crew"
Punti negativi: "Nothing"

Punti negativi: "I've taken this flight 6 times and 4 it's been delayed"

Punti negativi: "Timing schedule not respected. No legroom my knees were so squeezed."

Punti negativi: "Food"

Punti positivi: "The nice landing."
Punti negativi: "Food which was the same as previous flight. We, at back, were told there was only the vegetarian option left for breakfast. We all declined. Later we were brought non-vegetarian food ie had a 'poached egg' on it. This was marginally better. Also, I couldn't use 'entertainment' as connection in arm rest bad. Occasionally, on testing, it worked briefly."

Punti negativi: "Late take off, no concern for transfer at Nairobi - consequently we nearly missed our connection to London and our luggage did not!"

Punti positivi: "The baggage handler for Kenya Airways, Derrick, in Johannesbury was very helpful checking on my delayed luggage. The flights and flight attendants were very good."
Punti negativi: "Late departures, unscheduled stop for crew, and baggage not making new flights made me miss two transfer flights. Closed sales kiosk in Johannesburg unable to get an hotel and meal vouchers. Sales lady was rude the next day. Arrived Cape Town over 24 hours late."

Punti negativi: "After my transfer in nairobi, my luggage was lost and when my luggage tag was entered, there was no record of where my luggage is. Platinum on skyteam and no one can help...Kenya airways strikes again. Just glad they didn't last minute change the flight to go to Bujumbura first like they did with my outbound flight."

Punti positivi: "I loved the short flight will book again!"
Punti negativi: "Everything was great!"

Punti positivi: "Everything"

Punti positivi: "- Short flight - Clean flight"
Punti negativi: "- Food minimal in size and quality - Little manners staff"

Punti positivi: "Everything!"
Punti negativi: "Nothing"

Punti negativi: "The food was so-so. The flight was delayed. The crew was friendly, but nothing outstanding."

Punti negativi: "The flight was delayed. Food was so-so. No entertainment."

Punti positivi: "Food"
Punti negativi: "Layover"

Punti positivi: "flights were slightly delayed but we were updated often and accurately. Flight staff were awesome, super nice and well spoken!"

Punti positivi: "Business passengers still served snacks even with such a short flight. Great view of Mount Kilimanjaro"

Punti negativi: "Flight was cancelled after waiting from midnight until 6:00 am in the Airport. Could have gone to a hotel... lost 2 days"

Punti negativi: "The flight was 5 hours late, we were not informed while waiting or why it was late. It was very frustrating, especially that Nairobi airport has no free wifi. Kenya Airways is not to the standards of other Sky Team companies."

Punti positivi: "KQ is one of the few I like among African airliners for its streamlined system and staff's friendliness. This time i took note of a young male CA called Tonny who was very smiley all along, demonstrated care towards all passengers, and seemed to enjoy his work genuinely - which is sadly hard to experience with other global airliners. The staff are well-trained, unlike ET, interacting with passengers on an Raul footing, and it was a pleasant journey this time as well."
Punti negativi: "I am not quite sure if the staff checking passengers in for the flight in EBB were KQ employees, but with that reservation, I was quite disappointed to learn hat KQ does not provide accommodation for 11-hour transit in Nairobi and make its clients stay inside the airport. I almost assumed that the overnight accommodation is given for such a long layover, but nooo! Even when I asked the checkin lady at the alone counter desk at EBB return modestly, "Do you by any chance provide a hotel room for me for the long transit?" She had the guts to say a straight no without a smile or looking into my eyes. I eventually booked a hotel room on my own which cost me nearly $100. I thought that was ridiculous service modality for a major African airliner."

Punti negativi: "The planes on this route are also very old with manual screens,unnecessary delays. I mean KQ needs to style up. Another airline will soon sweep them off business"

Punti negativi: "Messy boarding Late departure"

Punti positivi: "on board crew members were pleasant and efficient."
Punti negativi: "rude and dismissive ground crew. delayed flight. and when we got to Nairobi we discovered that several items had been stolennout of our checked luggage."

Punti positivi: "Love the texting notices."
Punti negativi: "It was all good!"

Punti positivi: "on time! United lounge was amazing!"

Punti positivi: "He united crew in Chicago were awesome, they got us on a much quicker connection home! Great customer service"

Punti positivi: "It was just a quick flight, but everything/everyone was efficient and made the process/flight no problem. Great experience."

Punti positivi: "Nothing very bad experience, the staff very nasty !!"
Punti negativi: "My flight had a big the delay, and they didn't really help us with flight connection they we us hartzell time . Also one is my suitcase did come on time . The seat were very bad for economic class . I WON'T EVER FLIGHT FROM UNITED AIRLINES!!! I ALWAYS TRAVEL THIS MY FRIST TIME USING THIS AIRLINE I WON'T DO IT AGAIN!!!"

Punti negativi: "Overall a good flight LAX- IAD"

Punti negativi: "Il personale dovrebbe imparare a parlere meglio l'inglese e soprattutto a dare indicazioni corrette!!"

Punti negativi: "Da milano a new york ho pagato il bagaglio da stiva 52,00€ arrivata a New York per Nashville ho dovuto pagare altri 65$ Per la mia borsa altrimenti non mi facevano imbarcare ASSURDO!!! Al ritorno da Nashville a New york ho pagato 30$ per il bagaglio da stiva e altri 60$ per ill volo per Milano."

Punti negativi: "Il personale agli imbarchi dovrebbe essere più gentile e cortese!!"

Punti positivi: "Everything was good."
Punti negativi: "I just wanted to seat with my husband but it was not possible."

Punti negativi: "Overall good thanks"

Punti positivi: "Crew was great"
Punti negativi: "Not able to change our seat and I understood checked bag per person was included. The charged me 120 for two bagd"

Punti positivi: "Volo breve ma piacevole Buono lo spazio per le gambe Gradevole lo staff a Bordo !"
Punti negativi: "Niente da segnalare"

Punti negativi: "Nessun pasto su un volo di 6 Ore??? Il cibo era a pagamento! Niente cuscini (ci hanno detto all’inizio dell’imbarco non abbiamo cuscini usate i vostri capotti come cuscini. Non importa che non ci siano cuscini ma e ridicolo di fare l’annuncio chiedendo di usare i propri capoti come cuscini Cuffie a pagamento ! Sul serio?"

Punti positivi: "Pulizia aereo"
Punti negativi: "Trolley a bordo senza poterlo collocare sopra la cappelliera corrispondente al posto assegnato"

Punti positivi: "Nice seats"
Punti negativi: "No headphones available. No menu selection available."

Punti positivi: "The new Polaris business cabin is awesome"

Punti positivi: "The new Polaris business cabin on 777-200 is awesome"

Punti positivi: "Crew was friendly and helpful"
Punti negativi: "Plane boarded late for unknown reasons then once hosted left late due to maintenance. Seats were mediocre at best, WiFi was over priced for the length of flight, pretzle bags were incredibly small and beverage options all involved a cup, no small bottles of water even."

Punti negativi: "il bagaglio è stato consegnato con un giorno di ritardo, nonostante abbia superato i controlli della dogana correttamente (l'ho riposizionato personalmente sul secondo rullo)"

Punti negativi: "Missed this flight due the delayed previous glight"

Punti positivi: "Entertainment in aereo"
Punti negativi: "Pasta scadente. Aggiungere pizza alla offerta di cibo. Facilmente refrigerabile e impossibile che sia cattiva. Facile da mangiare."

Punti positivi: "it was ok.. but I like to flight with Lufthansa more"
Punti negativi: "I bought the flight from Lufthansa, but at the end was a United Plane.."

Punti negativi: "WiFi was broken for much of flight Delayed an hour leading which destroyed many connections; no accommodations made on the arriving end"

Punti positivi: "The crew on the flight was very nice and I like that they fed us multiple times."
Punti negativi: "When at the boarding gate, the staff forced me to check my carry on because they said it was “too big”. But I was on a flight before hand that was much smaller and it fit in the overhead space there. When I try to tell them that it fit in the last plane and I fit it in the example been, they still made me check it. I believe they just picked me out for no reason. It was ridiculous and the lady was very rude. The crew on the flight was very nice and I like that they fed us multiple times. Also, the flight was very cold. Even with the blanket and cardigan, we could never get warm."

Punti negativi: "Didn’t have a requested wheel chair on arrival. Mother (93) had to be helped to walk up ramp..them asked for help"

Punti positivi: "The marvel of flying. Hurling through the air in a metal tubeZ amazing. We got there safe and on time. That’s what I liked about United. Oh and there was a CSR that was helpful in changing to an earlier flight."
Punti negativi: "Plane was dirty. Bathroom disgusting. Crew just trying to get through the work day. Seats too close and REAL uncomfortable. Like sitting on a plastic frame with a piece of fake leather over it. Entertainment was awful. Oh wait, non existent since it was an “out of country” flight so there was no access to movies (that you had to PAY for). Otherwise you got to watch Matthew Perry in some taxi game show over and over and over and over on a monitor in your face that couldn’t be shut off. United is my last choice in airlines. But we did get to the destination safe and on time."

Punti positivi: "PERSONALE OTTIMO, IL MIGLIORE MAI AVUTO"

Punti positivi: "Smooth landing."
Punti negativi: "Nothing."

Punti positivi: "I had a good amount of time between each flight, every plane was waiting at the gate when I arrived, every flight arrived early."
Punti negativi: "Free entertainment on the TVs would have been nice, but the United App Entertainment is good tool."

Punti positivi: "Flight staff was good!"
Punti negativi: "My flight was cancelled, it was re-booked, but lots of walking and waiting especially for a older person. Chicago busy , more walking, home much later,.. still waiting for one suitcase."

Punti negativi: "The prior flight was delayed because after taxing, a crew wanted to remove an uncooperative passenger and went back to the gait. Subsequently, we arrived in Washington DC with only a few minutes before our next flight Albany was scheduled to leave. Because we had to do check our carry-on bags, we were 5 minutes later to the gait where the airline refused to wait for us to board although another passenger who did not have to wait for her bag was able to board the flight Albany. We therefore had to take a shuttle to Reagan international Airport, fly on a different airline to Hartford Connecticut, rent a car and drive 2 hours to finally reach our destination in Albany."

Punti positivi: "I have flown with untied twice now within a 1 month period and haven’t had one delay. Each time I flew from EWR to MXP I had on time and early flights. Anything from boarding to taking off has been on time and smooth."
Punti negativi: "Economy seats need better cushion on the bottom of the seat. It’s brutal trying to sleep."

Punti positivi: "The flight was great! The captain came out to greet everyone before we boarded the flight. it was a smooth ride and we got to milan sooner than expected! Can't get any better then that."
Punti negativi: "The crew wasn't that nice. One lady in particular was extremely rude! I would cringe every time I heard her response to a customer. Her attitude was nasty and it seemed that she was in a rush to just get everything over and get off the plane. I wish I would've gotten her name because the others were great, but she didn't seem to be happy."

Punti positivi: "The crew from the ticket agents all the way up were great. The app for iPhone is great."
Punti negativi: "I paid for 30 minutes of WiFi to download the United app on my iPad. I wanted to watch the movies/tv shows that were available to passengers. The WiFi was spotty and slow so I wasn’t able to load the app. Needless to say I was disappointed. I also was disappointed with the seating. I am an average size person and I felt very cramped in my seat. My shoulders and neck are killing me after a 2 hour flight. I know that I chose the economy seating but I don’t remember the seats being quite so narrow or the leg room being non existent."

Punti positivi: "Il Posto Al mio fianco era libero"
Punti negativi: "Divertimento a pagamento"

Punti positivi: "I has two seats cose ro me empty!"
Punti negativi: "The video entertainment was not free."

Punti positivi: "sistema di intrattenimento buono"
Punti negativi: "il volo San Francisco Toronto è partito in ritardo e durante tutto il volo il personale non è stato in grado di darci alcuna informazione riguardo alla connection per Milano (medesima compagnia.....). Tutti quelli che avevano coincidenze strette sull'aereo per ogni parte del mondo erano allibiti da questa mancanza di informazioni, Una volta arrivati a Toronto il personale di terra non sapeva nulla e siamo dovuti correre fino al gate seguendo le indicazioni dei monitor che davano lo stato del volo come "Boarding". Arrivati trafelati al gate abbiamo scoperto che il volo era partito mezz'ora prima e si erano dimenticati di aggiornare lo stato del volo sui monitor......................... Dopo un'ora di attesa al banco dell'assistenza ci hanno mandati in hotel e dato il biglietto per il volo del giorno successivo. Parte dei pasti li abbiamo pagati di tasca nostra visti i pochi dollari di buono per mangiare (7$ per la colazione, 10$ per pranzo e 15$ per la cena, spendibili esclusivamente all'Holiday Inn dove la sola colazione a buffet costava 17$ + tasse..."

Punti negativi: "volo in ritardissimo e cibo a pagamento"

Punti negativi: "I want to clarify that I boough tiquests with Lufthansa not with United... and I had to travel United most of the time to Africa and Bach to the USA... united socks terrible ... bad food and old plain to cross the Atlantic... besides the service and the bad actitude of the employees... when I travel international I want only Lufthansa. So, kayak you tricked me ....horribly!"

Punti positivi: "Zero"
Punti negativi: "This airline is the worst. Newark is also the worst airport in America..A match made in hell"

Punti positivi: "Horrible"
Punti negativi: "Everything"

Punti positivi: "Paid fee for exit seats. Plenty of room."
Punti negativi: "Exit doors have a draft, not informed ahead when booked. Very chilly with 2 blankets."

Punti negativi: "Flight delayed over 4 hours. When I spoke to the person at he gate when we had to deboard, She was patient in explaining but didn't seem like she wanted to answer my questions in front of everyone else. I walked over to the United customer service desk. Wow. No sense of empathy whatsoever. They gave me the answers to my questions but I almost felt like I had done wrong asking what my options were. Never had an issue with Lufthansa. United customer service is a different story. I will try my best to avoid Lufthansa flights operated by United from now on."

Punti positivi: "Tv"
Punti negativi: "Cramped seats, some rows had 1 person and some had 3. Didnt offer them to people who were cramped.. 4 and a half hour flight and small bag of snacks"

Punti positivi: "Stroopwafels and fresh hot tea, polite crew"
Punti negativi: "Everything went well"

Punti positivi: "Spazio per le gambe leggermente maggiore rispetto al volo di andata operato da Lufthansa, schermo per l'intrattenimento e scelta di film/serie tv molto buoni."
Punti negativi: "Inaccettabile che le hostess siano scortesi e rispondano in modo brusco a domande (tipo dove si trovano le toilette) fatte con gentilezza! Viaggio tantissimo, ma non mi era mai capitato, neanche nelle low cost, che passando con il carrello delle bevande, la hostess sbraitasse "Something?" ai passeggeri, quasi correndo, e che sembrasse addirittura scocciata se viene fermata per dell'acqua!! Pessima impressione, che ha reso ancora più sgradevole un red-eye flight che già di per sè non è un'esperienza piacevole."

Punti negativi: "Cant turn it off. Want to sleep"

Punti positivi: "The pasta dinner was good, the seats still had in-screen entertainment, and we got 2 seats together by ourselves!"
Punti negativi: "The very back of the plane. United must have changed the type of plane as our seat assignments didn't make sense. Thankfully, we were able to change them when checking in at Newark airport."

Punti positivi: "I was not pulled off the plane."