Trova voli economici da Bologna per Algarve

Punti positivi: "Crew was professional and helpful."
Punti negativi: "The seat was narrow for business class."

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti negativi: "50 min. delay for absolutely nothing. No proper gate available. Only one bus had to serve all passengers from terminal to aircraft. Lufthansa should not operate as a budget airline."

Punti negativi: "Entertainment and food"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Very smooth flight. Everything was perfect."

Punti positivi: "the flight was well organized, the service appropriate, and the travel smooth and on time."
Punti negativi: "the seat did not recline. the touch screen for movies and albums was not working reliably."

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "Nothing."
Punti negativi: "Drops coming down from the Air condition system"

Punti positivi: "The seat was comfortable, the crew were good and supportive but seemed a bit too busy when called upon. Especially with travelling with twins, I had a bit of trouble getting their attention for my own meals as when serving was done I was feeding the kids."
Punti negativi: "Give more attention to travellers with infants as they really need your support. Had twins and whenever meals were served, I couldn’t take them but whenever I buzzed, was asked to wait but then nothing came through. At the end of the flight, I had missed all my meals, no hot water for kids milk"

Punti positivi: "Entertainment and food were geat and a great distraction from the seating arrangement and the horrible leg area."
Punti negativi: "Not having a chair leg in the middle of the leg area. being able to sit next to my partner instead of having us split up. If we bought two tickets at the same time we should have been able to sit together. Lastly the huge delay that caused us to miss are final flight."

Punti positivi: "Nothing. It didn't happen."
Punti negativi: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti negativi: "Our luggage did not arrive at our destination!!!!"

Punti positivi: "Great crew. I love Lufthansa. I just wish there was more room for my legs."
Punti negativi: "More leg room!"

Punti positivi: "Friendly crew, tried their best to accommodate"
Punti negativi: "Boarding was delayed and once in the plane more delay followed. Food was pasta (again!) while entertainment was non-existent. Flight is long enough to show at least a route map."

Punti negativi: "The seats were incredibly uncomfortable. If the person in front of you out their seat back it was on your lap and you couldn’t exit your seat. They were narrow and hard as a board, like sitting on a wood fold out chair. We were delayed 2.5 hours and they wouldn’t turn the air up, so we melted."

Punti positivi: "Crew good, food good, plane clean"
Punti negativi: "Temperature on plane was warm."

Punti positivi: "Nice smooth and organized flight"
Punti negativi: "Never revived my checking email The cabin was very cold. I had to wear a jacket for the whole flight. With two blankets"

Punti positivi: "Very helpful crew, good food."
Punti negativi: "Flight was one hour late."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "Voli in ritardo"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "I'm 86 years old. They took me in a wheel chair past security and allowed me to preboard. The staff is very helful."

Punti negativi: "So bad"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "Crew were professional and friendly"
Punti negativi: "Small seats"

Punti negativi: "Troppo freddo"

Punti positivi: "The change in seat to middle seat, different row for my wife and I was enough for me to think again about a ticket with you"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti negativi: "Boarding at Bologna was a nightmare. The Check-In lines opened late; the number of desks open was limited; took over an hour to check in for flight"

Punti negativi: "Plane came in late and I miss my connecting flight to New York. I had to stay over night in Frankfurt, and fight to get room and meals services, due to their mistake!"

Punti positivi: "Great crew, great flight, food and drinks was awesome"
Punti negativi: "I don't like the fact that I can't choose my seat from earlier because I a big girl and I like to set in the emergency exist seats so I'm not crush up in the middle seat not comfortable and long flight like that lots of pain at the end of the flight"

Punti positivi: "It was NOT Lufthansa. It turns out it was a United flight. Fortunately they now have individual screens with individual options of what to watch like on other airlines. They did have my special meals as I ordered them. I sat next to a wonderful young couple from Finland. That made the journey interesting and pleasant."
Punti negativi: "I really thought I booked a flight with Lufthansa,which I far prefer than United. They do better with beverages, (Perrier, Pelegrino instead of club soda, better special meals, better model airplanes). I am going to have to figure out how to get a Vegan eal that is not spicy. When I order Hindu Vegetarian it is always too spicy. United also doesn't get it and still gives people cheese or something like potato salad obviously made with mayonaise, and some spread that is either butter or margarine on a sandwich."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "This Transavia Airlines is not good at all."
Punti negativi: "Many things cheaper does mean better."

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Terrific hot breakfast in bus. class"
Punti negativi: "Window did not darken like the others."

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "The crew was professional & friendly"
Punti negativi: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Punti positivi: "Klm's consistantly high standards in everything they do."
Punti negativi: "Nothing"

Punti negativi: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Punti positivi: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Punti positivi: "Great crew."
Punti negativi: "Ran out of business class meal. Substituted a Econ class."

Punti positivi: "KLM STAFF WERE VERY PROFESSIONAL"
Punti negativi: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"

Punti negativi: "Crew members in Amsterdam were very rude and disrespectful"

Punti positivi: "very nice crew"
Punti negativi: "my bagfage was lost"

Punti negativi: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Punti positivi: "Very professional"
Punti negativi: "Lost luggage"

Punti negativi: "Troppo ritardo"

Punti positivi: "The entertainment was amazing"
Punti negativi: "The seats were a bit hard"

Punti positivi: "Crew was ok."
Punti negativi: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Punti negativi: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Quick flight"

Punti positivi: "Good"
Punti negativi: "Nothing"

Punti negativi: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Punti negativi: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Punti negativi: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Punti positivi: "Flight crew very nice"
Punti negativi: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Punti positivi: "Restrooms clean, decent food and drink, nice cabin crew."
Punti negativi: "No complaints"

Punti positivi: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Punti negativi: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Punti positivi: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Punti negativi: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Punti positivi: "Everything excellent. Comfortable seats in business."

Punti negativi: "Flight was cancelled."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Norhing"
Punti negativi: "They have mabaged to lost my luggage"

Punti positivi: "The aircraft was clean"
Punti negativi: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"

Punti positivi: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Punti negativi: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Punti positivi: "On time"

Punti positivi: "Airlines issue"
Punti negativi: "Profiling certain customers"

Punti negativi: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Punti positivi: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Punti negativi: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "Eveything is well arranged"
Punti negativi: "Nothing"

Punti positivi: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Punti negativi: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."

Punti negativi: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

Punti positivi: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Punti negativi: "Nothing! It was all great!"

Punti positivi: "No chargers or tv on planes"
Punti negativi: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"

Punti negativi: "The bags where damaged from the staff"

Punti negativi: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Punti positivi: "Easy airport business"

Punti positivi: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Punti negativi: "Nothing. This is filler text to meet the min. characters."

Punti negativi: "my first flight overseas. friendly staff. movies ..headphones..pillow and blankets included. 2 beverages included with meal. only downside was paying for checked bag. looks like that is included on the return flight so that won't be and issue on the way home. no issues with carryons."

Punti negativi: "Flew SAS Plus. Extra seat width and leg room made all the difference versus SAS Go. Money well spent."

Punti negativi: "Multiple delays. Need to offer back up flights and hold connections for delayed flights."

Punti positivi: "stretto e sottile, ma su questi aerei si sa"
Punti negativi: "più spazio"

Punti negativi: "."

Punti negativi: "Noise in aircraft. Transit time between flights was too short."

Punti negativi: "Uncomfortable seats."

Punti negativi: "The pilot strike resulted in cancellation of my flights so getting home turned in to a challenge"

Punti positivi: "Ok"
Punti negativi: "Ok"

Punti positivi: "It was the first time I needed to use "Passenger Assistance" and it made my experience excellent. Everyone was so kind and helpful. Thank you."

Punti positivi: "Good service from flight deck and cabin crew. Clean and comfortable"
Punti negativi: "Take-off was nearly an hour late. No complimentary food and coffee was instant and very average."

Punti positivi: "Good crew"
Punti negativi: "Premium economy wasn’t as good as others"

Punti positivi: "tutto"

Punti negativi: "Service was great"

Punti positivi: "on time"
Punti negativi: "food selection"

Punti positivi: "Fairly new plane."
Punti negativi: "Only airline that made us check in our luggage; and charged us an exorbitant amount (+/- $90 per luggage) in doing so. No customer service at all. 1st attendant wouldn’t let us check-in at the counter, and 2nd attendant made us check in our carry-on despite it only being 2kg over. We could’ve moved some items around. When we boarded the plane, we saw multiple people whose carry-on looked suspiciously over the weight limit. We felt singled out. It was obvious that this airline only cares about profit and does not care about the customer. Attendants were rude and not helpful. Needless to say I will nit fly with this airline again."

Punti positivi: "Nice aircraft (A321) and informative ground staff."
Punti negativi: "The take it or leave it attitude of the cabin crew (amazingly casual) and SAS’s persistence in having two standards of service in the one cabin - free food & drink up front, however only tea & coffee or a cup of water up the back and you can pay for the rest."

Punti positivi: "The 2 gate agents were very helpful and nice, as well as the on-board flight attendants, all were very professional and did a good job for the most part."
Punti negativi: "a few little things, nothing worth mentioning..."

Punti positivi: "Crew was friendly and professsional. Breakfast was good , as well as the selection of movies."
Punti negativi: "Apparently SAS is not part of the TSA network, so I was unable to use my Global Entry membership to get TSA Pre-Check. Non-alcoholic beverage service was meager (one beverage only)."

Punti positivi: "Everything"
Punti negativi: "Nothing to hate"

Punti negativi: "Delayed flight, missed connection, lost baggage."

Punti positivi: "Crew was friendly and helpful."
Punti negativi: "Plane was a bit old, inflight entertainment limited, temperature on aircraft fluctuated a bit. We were also an hour delayed in take off with no communication."

Punti positivi: "On time flight"

Punti positivi: "On time, easy boarding"
Punti negativi: "The flight was nearly full and everyone seemed to have at least two cases. This caused lots of jostling for space in the lockers"

Punti negativi: "Expensive rates on luggage"

Punti positivi: "Jal is the best airline"
Punti negativi: "The movies and tv shows could be different for inbound and outbound flies, or at least change them more often"

Punti negativi: "Crew not very friendly."

Punti negativi: "Not enough characters to express my disappointment."

Punti negativi: "Check in was unorganized--many of us had tickets with unassigned seats that weren't taken care of till right before the flight. A situation which every system listed us as on standby--even if that wasn't true."

Punti positivi: "I was very comfortable in the new seats, I did not have to recline or move for over eight hours"
Punti negativi: "still there is not enough legroom for tall persons"

Punti positivi: "Boarding was quick and efficient."
Punti negativi: "Flight attendants were not friendly."

Punti positivi: "I was only charged half the price for my checked suitcase on the return flight - after I called SAS the day before departure."
Punti negativi: "It doesn't really matter that other aspects of the flight were ok when I had to pay £60.00 for my one regular-size suitcase, and I don't find out until I am standing at the check-in counter. Why do travelers have to pay for checked luggage, at all?"

Punti positivi: "Outside camera view, update on airplane location and ETA, seats were nice."
Punti negativi: "Hate to sound entitled, but the movie selection was really poor. I flew on a connecting flight by Delta that had 10k+ movies and shows to choose from so that spoiled me."

Punti negativi: "Due to a train mix-up, I arrived at the Frankfurt airport with only 53 minutes to get through security and board. Lufthansa would not let me through the process, even though I immediately told them about the problem. They not only refused to let me board, but also refused to reschedule me. I had to buy a whole new round-trip ticket at more than double the price in order to meet my family for our once-in-a-lifetime reuinion in Norway, but also make my existing connection for the return flight. It cost me an additional 999 Euros cash in the middle of my vacation because my Kayak ticket was not refundable."

Punti negativi: "The seat next to me was open and they moved someone over next to me."

Punti positivi: "the food was greqt"
Punti negativi: "the boarding process has no order"

Punti negativi: "Mi sono dovuta sobbarcare 4 ore di attesa prima di imbarcarmi per una destinazione diversa (Stoccolma) e poi da li, dopo altre due ore di attesa finalmente ripartire per Roma, dove presumo di arrivare con almeno 7 ore di ritardo sul programma originale"

Punti positivi: "L'aeromobile era nuovo"
Punti negativi: "Cibo e servizio scadente, con bevande a pagamento (all'andata non ho pagato invece nulla). Ritardo di oltre due ore che mi ha fatto perdere la coincidenza per Roma. Come premio di consolazione un buono di 100 corone per mangiare, peccato non bastassero nemmeno per un panino"

Punti positivi: "Landing was very smooth"
Punti negativi: "No staff at the gate until fifteen minutes after start of boarding. Flight was delayed, but gate staff were not forthcoming with details."

Punti negativi: "When trying to board in Copenhagen there were some mishaps, but these were mainly caused by people ignoring signs along the way. They did not offer any complimentary snacks at all. Only one drink"

Punti positivi: "I felt valued. The plane was clean and in good condition. The flight crew and attendants were very professional and took good care of the passengers. It was a quiet and stress-free travel experience."
Punti negativi: "Can't think of a single thing."

Punti negativi: "70euro baggage fee at counter check in while flying on SAS. The same fee is 13 Euro if is bag selected at the time of ticket booking. kayak never gave me the option."

Punti positivi: "Friendly crew"
Punti negativi: "Zero leg room, no overhead compartment space. Pinned to the wall in my window seat by an over weight Swedish man sitting beside me. Horrible flight !!!"

Punti positivi: "My flight was more pleasant from Stockholm to Chicago because I was able to purchase an upgrade to Plus."

Punti negativi: "There wasn't free food but free coffee."

Punti positivi: "Food was good"
Punti negativi: "Charge for drinks. TV broken no recompensatuon"

Punti positivi: "Easy boarding"
Punti negativi: "No food option, Drinks are not free(international flight), no toilet paper"

Punti positivi: "Food and movies were great!"
Punti negativi: "Couldn't afford a seat with leg space."

Punti positivi: "The new cabin and video monitor are nice. Crew was polite."
Punti negativi: "Food is the same as I flew last year. Taste is the same. Need some changes and variety. Movies can include more recent ones."

Punti positivi: "Reasonable price"
Punti negativi: "Very hot, small seats"

"Didn’t travel because you changed my dates completely which was not suitable. Then you told me I couldn’t change them back or get a different flight, using lastminute.com. Then you wouldn’t give me full refund even though you were at fault! You then made me have to buy more flights and travel from a an airport over 300miles from my house. I will never use lastminute.com or TAP Portugal again. I still haven’t received my full refund. Disgusting!"

Punti positivi: "The seats are comfortable.nice leg room."
Punti negativi: "Boarding on every airplane company seems off. Sitting in seat 6D and I’m in the second to last boarding group. That cheese on the burger pricing for getting on before others is getting old. Be better."

Punti positivi: "Nothing, Air Portugal is the worst I have ever experienced. Never fly Air Portugal, you have been warned."
Punti negativi: "A different airline"

Punti positivi: "Yes, it was comfortable and they r nice."
Punti negativi: "Ummmm delayed both flights were delayed, it was annoying"

Punti negativi: "Seats were atrociously uncomfortable for a 6'1" man. Less than zero leg room due to ridiculously tight row spacing and non-reclining seatbacks. Had to attempt to cram in sideways - resulting in serious pain by the time the flight finally landed. Intercom system, especially from the captain, was painfully grating and loud. Boarding was extremely slow, in part because gate personnel made no effort whatsoever to police and enforce the four-group boarding process (premium - no carry-on - group A - group B). People boarded whenever they felt like it, many carrying on huge backpacks and multiple other pieces. Will definitely avoid TAP in future."

Punti positivi: "Velocità di volo"
Punti negativi: "Sicuramente l’attitudine del personale (freddo) antipatico non disponibile problematico scortese Ma proprio pena"

Punti negativi: "Flight to Lisbon late. Missed connection Now have 10 hour delay"

Punti positivi: "Personale cordiale e disponibile."

Punti positivi: "I liked that pillows, blankets and headphones were provided."
Punti negativi: "Boarding was a cluster (mainly because the lines were unorganized)."

Punti positivi: "Everything !!!! No delayed seat was great food great multi média great"

Punti positivi: "Chief of the cabin"
Punti negativi: "Terrible customer service. Attention to disable customers is null. They literally torture the disable passengers. Very rude and insulting wheel chair staff."

Punti positivi: "The Tap flight was an hour late causing me to miss my connecting flight with Tap and my car rental. Attendant NO help. Sent me wrong place!!."
Punti negativi: "Better flight attendants who know how to help. Never TAP again!!"

Punti negativi: "No complaints. Good flight. And we were surprised to get a snack pack on such a short trip."

Punti negativi: "There was a group of Swiss passengers very noisy and crew did not asked them to behave."

Punti positivi: "The crew was kind and the flight ok. They wanted to charge me 120.00 USD for my one bag checked ONE WAY. 240.00 USD round trip for one checked bag!!!!! On their website it clearly states one free checked bag for ALL FLIGHTS xcept “discount” fares. No way to prove I purchased “basic”"
Punti negativi: "They lied. The website does not clearly state that you will be CHARGED FOR CHECKED BAGS. Warning!!"

Punti positivi: "The plane was fairly new, clean, and comfortable seats."
Punti negativi: "A better selection of the main meals in business class."

Punti negativi: "Not enough space for hand luhggage. Changed gate very short before boarding. No gluten free meal available on board."

Punti positivi: "Puntualità"
Punti negativi: "Pessimo snack delle ore 12:00 Identico a quello del volo delle ore 7:00 Mai successo"

Punti positivi: "Puntualità"
Punti negativi: "Pessimi snack"

Punti positivi: "I travel for pleasure a lot and this was my first time flying TAP Portugal. I flew from LIS to MAD and the crew were overall more friendly and smiling than on US domestic flights. The plane was clean and bright. I did not notice if the seats recline. I will be using them for short flights throughout Europe when I return for visit."
Punti negativi: "Flight was so short they rushed us eating the cookie and only water was served that I could tell. Also, TAP has their own boarding check-in wing of Lisbon airport. It was not clearly marked and Eropean arrows pointing up could mean to continue forward, as well as go to upper floors."

Punti negativi: "Ritardo di due ore e passa per non precisato guasto tecnico al velivolo."

Punti negativi: "Flight delay"

Punti positivi: "You can charge your devices (only in one plains from London to Portugal)"
Punti negativi: "Cabin crew were far from welcoming when dealing with the African passengers (including me though I'm Spanish) the food was a disgrace On a 5 hour flight to Accra there was no entrainment, the chairs were incredibly uncomfortable and you could not even charge your devices... The food arrive way too early. I believe the airline has put less of an effort on these planes due to the nature of the passengers... I have been traveling for 20 years and I never felt so disappointed by an airline... I will not use this airline ever again"

Punti negativi: "Mi hanno cancellato il volo senza avvertire, dovevo partire alle 9 del mattino e mi hanno messo nel volo delle 19. Sono incinta e in piu viaggiavo con un bimbo di 7 anni, non ci hanno dato nemmeno un voucher per mangiare e il personale di informazioni a Lisbona sono stati tutti antipatici. Siamo arrivati a Zurigo alle 22:45 non cerano treni per Basilea, sono dovuta prendere un treno per Zurigo HB con tutte le valigge e da lí abbiamo preno un altro treno per Basile. Siamo arrivati alle 2 de mattino a casa. Viaggio STRAZIANTE PER COLPA DELLA TAP."

Punti positivi: "was a direct flight"
Punti negativi: "we were made to exit down a slepery stairs and pack ourselves like sadines on a bus to the terminal..not good!"

Punti positivi: "My experiences on TAP have always been pleasant. The crew is friendly. Everything works as it should. No complaints."

Punti positivi: "Flight was great"
Punti negativi: "Had to pay extra for my only bag! Didn’t know it wasn’t in the coat of the ticket"

Punti positivi: "La puntualità e l'assistenza"
Punti negativi: "Avevamo prenotato il lettino da infante ma abbiamo dovuto chiederlo perché non arrivava."

Punti positivi: "Buona l'assistenza"
Punti negativi: "L'imbarco prioritario era un po confuso e non organizzato bene"

Punti negativi: "Ho dovuto pagare 25€ per avere un posto finestrino. Non senso."

Punti positivi: "It was fine, on time. I didn't have a checked bag or I would have waited in line at check-in for at least 30-45 minutes. Online check-in was relatively easy and digital boarding pass was convenient."
Punti negativi: "Seats are small, if you need to check a bag it will take forever. The underseat area is much.smaller than other airlines. The flight was very delayed because of some discrepancy regarding the number of passengers. Nothing seemed to be wrong but it took forever!"

Punti negativi: "TAP seems to have trouble landing at its own global hub. Three hours wasted in Porto before the traffic over LIS had cleared up. First time TAP, last time TAP."

Punti positivi: "The plan was clean, newer, and comfortable. If you sit towards the front of the plane you end up sitting in economy plus for the economy price."
Punti negativi: "No entertainment, but the flight were short enough it wasn't really a problem. With downloadable Netflix and Prime, that isn't a problem anymore."

Punti positivi: "I love flying TAP because I love having extended layovers in Lisbon. Lisbon itself, including the airport, is easy to navigate. The food is great and the culture and architecture is gorgeous. For shorter trips TAP doesn't have as many amenities as other airlines, but on this trip the typical video screens with movies, music, etc. was available."
Punti negativi: "In this particular flight there was a male airline attendant who was fabulous and who could speak many languages, including German. I noticed the other airline attendants seemed to be giving him a really hard time and weren't friendly at all. In fact, I rang a bell to ask for attendant help at one point and no one came to help. I was just a seat back from the area where the helpful airline attendant was available. I think that overall TAP flight staff could be a bit more open to being friendly. However, on the ground in Lisbon I've found the staff to be amazingly helpful."

Punti negativi: "THE PROBLEM IS THE SAME: WE PAID AN EXTRA CHARGE FOR LUGGAGES, HOWEVER WE HAD A NORMAL TICKET THAT INCLUDED THE PRICE. TRY TO PROVIDE THE MONEY BACK!"

Punti negativi: "Flight was delighted and service staff was slow"

Punti positivi: "Friendly staff"
Punti negativi: "The food was only for meat eaters and not very Good. Would have liked a vegetarian option."

Punti positivi: "Left on time, arrived early. Food and snacks were good. Very attentive crew."
Punti negativi: "Can't think of anything."

Punti negativi: "My round trip ticket was purchased and in the confirmation it stated that it included one free checked bag. i also went online to reserve a window seat which cost 12.95. When I got to the airport I was told I had to pay 110 for my one checked bag as well as they had moved me to an aisle seat. Basically scammed me out of 122.95. I have complained with ygthe airline and if it is not resolved I will not be flying with them again."

Punti negativi: "Our flight leaving Boston was delayed by 2 hours due to a mechanical issue. So, we missed our connection in Lisbon to Venice (our final destination). We were rerouted from Lisbon to Rome and then to Venice, turning our 2 leg journey into a 3 leg flight. We were offered just 16 euros worth of food vouchers for our trouble. We asked for lounge access because missing our connection meant we had to cool our heels in the Lisbon airport for 3 hours until our flight to Rome took off. We were told we'd have to pay for the lounge! Then, our flight to Rome was delayed. We stood at the gate for 40 minutes past boarding time. No staff even announced that the plane was delayed or how long we should expect to wait. When we finally got to Rome, we had 10 minutes to make our connection to Venice. We lost an entire day in Venice."

Punti positivi: "On time, easy boarding"

Punti positivi: "Sicurezza volo, disponibilità assistenza immediata"
Punti negativi: "Posti in aereo molto stretti"

Punti positivi: "Sicurezza volo, disponibilità assistenza."

Punti positivi: "Very friendly staff and well organized."

Punti positivi: "The only airline that makes me feel like a human being and not a piece of baggage. Very comfortable seating with good legroom for tall people like me. Attendants treat you with respect and are responsive to requests."
Punti negativi: "Gate number was different from what was on my ticket and the tv screen at the original gate didn't indicate where the new gate was supposed to be. Don't need that kind of stress when traveling!"

Punti negativi: "The service was below average, nobody seems to be eager to assist. The food that was offered on the flight was below expectations. The company should work on improving customer care"

Punti negativi: "The seats did not recline. It was impossible to get comfortable enough to sleep any at all, even though it was an overnight flight. It was also the first intercontinental flight I have ever taken which offered no entertainment whatsoever. I really don't understand why TAP used a plane with non-reclining seats for a five-hour overnight flight."

Punti negativi: "No vegetarian option The last seats mean can't lean backwards when someone in front goes backwards :("

Punti positivi: "Not much"
Punti negativi: "Late as always"

Punti negativi: "2 hour delay for a 30 minute flight. Really?"

Punti positivi: "The crew was amazing!"
Punti negativi: "Food was good, temperatures appropriate for hot and cold. Fresh fruit or vegetables would be nice rather than processed."

Punti positivi: "Flight attendants were nice"
Punti negativi: "Food quality"

Punti negativi: "The Florence Airport has difficulty with baggage. Had to wait for over an hour."

Punti negativi: "Rest rooms were clean, food was adorable, good coffee, no complaints."

Punti positivi: "Not really something. It was an old cabin. The seat was confortable and the food was ok. Some of the crew were nice others not that much."
Punti negativi: "The cleaning of the toilets. Awful and without water and soap. The restrooms were not clean from the beginning. It was disgusting. Having new cabin."

Punti negativi: "Plane left without me. My record indicated 9am departure, but at 845 when I landed (late). The attendant confirmed that I had missed the plane."

Punti positivi: "The ticket was affordable."
Punti negativi: "It was not clear who was or wasn’t supposed to get meals so I only got a breakfast but no dinner. Also the flight was absolutely freezing and no offer of blankets was made."

Punti positivi: "Molto carino il video con le norme di sicurezza."
Punti negativi: "Il confort dei sedili, dare comunque qualcosa a livello di catering (in altre compagnie ti propongono ALMENO un bicchiere di qualcosa)."

Punti positivi: "flight was awesome"
Punti negativi: "the only thing i dislike about etihad airlines is they didn’t provide me accommodation for 19 hours long stay over ..! even i met one of the lay incharge of etihad she told me that it’s your problem you have to look out for ...she didn’t help me at all"

Punti negativi: "Ho perso la coincidenza per 10 min. Il volo per Venezia non ha aspettato la coincidenza!"

Punti positivi: "The actual boarding functioned ok and despite a late departure we got to Brussels ok. They also announced our boarding gates which helped."
Punti negativi: "The check in was shockingly bad. I had pre-checked in, but that did not help. I got put in a line for people who had not checked in. It was not possible to ask to be in the right line. Most of the people behind me were moved to another line while we waited for 30 minutes. When I mentioned the ground crew, who had long conversations with the people checking in, he said it was not their fault at all. It was not impressive."

Punti negativi: "It was delayed. I paid very expensive to fly on Business to be on the first row. Because every minute count for me on this trip. But it was delayed. I feel I should get a refund for sum of the money I spent"

Punti positivi: "Great service, food and entertainment."

Punti positivi: "The crew at the gate as well as in the plane were tu nice and helpful."
Punti negativi: "Juste the toilet were not so clean and smelled very bad."

Punti negativi: "Sia all’andata che al ritorno sono stato obbligato a imbarcare in stiva il mio bagaglio a mano , di dimensioni consentire per alloggiamento in cabina, con conseguente perdita di tempo all’arrivo. La mia richiesta di poterlo mettere sotto il sedile davanti dove sarebbe stato perfettamente non è stata accolta in nessuna delle due occasioni"

Punti negativi: "Spazio tra i sedili molto stretti, imbarco lentissimo , arrivo in ritardo. ci sembrava di stare su una compagnia low cost."

Punti positivi: "The on board staff was very nice. That's pretty much the only thing that I liked."
Punti negativi: "Just about everything. Not only were both flights delayed, one without notice, both the check-in and boarding processes were obscenely long with no obvious reason. On board, the staff was very pleasant but took almost 20 minutes to respond to a page and I only paged them one time. The screens for entertainment had a lot of trouble reading touch for both my seatmate and I and the selections were very limited. My seat did not recline which made for a very uncomfortable flight as I had hoped to be able to sleep. They lost one of my bags and somehow still have not found it more than 36 hours later."

Punti positivi: "Flying doesn't get much better"

Punti positivi: "We didn’t have assigned seats, we tried to pick the night before. Anyway they sat us very near each other. It was a nice flight."

Punti positivi: "Entertainment options were awesome!!!"
Punti negativi: "We left late because they were waiting for people from another flight that got canceled to transfer to our flight, and even with the delay, one of my bags got lost. I was the third person to check in for the flight, so I'm not sure how that happened."

Punti positivi: "Nulla"
Punti negativi: "Un ora di Ritardo con attesa a bordo, senza condizionamento"

Punti positivi: "None"
Punti negativi: "Delay boarding,delay riching destynation,poor crew service"

Punti positivi: "The flight attendant crew were all very friendly and so good at giving out drinks and water and whatever we needed. I felt really pampered and I wasn’t even in first class. Brussels airlines literally saved my whole trip back from becoming a nightmare because I had a really short connection time in the Brussels airport. I was sprinting to the gate to make my flight and was running real late and they had waited for me! The staff at the gate and at the passport control all were very helpful. I was very impressed by everybody involved and so appreciated that I could make it home as planned instead of having to find a new flight."
Punti negativi: "Nothing!"

Punti negativi: "There was a long-ish and poorly organised layover in Luanda, which involved the flight crew individually identifying the carry-on luggage on the plane so as to ensure no one who had disembarked had left anything behind. This was literally done bin by bin by a crew member shouting down the aisle, "Who's is this brown bag? Who has a grey Longchamp!!!???" This is not something I have ever seen before and it took ages. The cabin also became very hot during the layover, which cause a 40 minute delayed arrival in Kinshasa."

Punti negativi: "Brussels - Prague 3 hours delayed, 2 of which were we were stuck inside the plane waiting for take-off. They didnt even give use a warning or anything about it."

Punti positivi: "The plan arrived earlier than it was scheduled,everything wss smooth."
Punti negativi: "nothing"

Punti negativi: "no information on the board about delay and gate change"

Punti positivi: "Ease of boarding, reasonably comfortable seats on a short flight."
Punti negativi: "No liquids (soda, coffee, water) offered."

Punti positivi: "Everything"

Punti positivi: "Crew was very pleasant and friendly. Departure and arrival was on time."
Punti negativi: "Very narrow and uncomfortable seats."

Punti negativi: "I was not allowed to get on board even though the plane was sitting at the airport still and it was the airlines delay that I made me late."

Punti positivi: "Nothing"
Punti negativi: "Flight delayed and waited over an hour at baagage claim .no one to speak to or help. Worker at baggage claim sitting on phone ."

Punti negativi: "The transatlantic flight from JFK took off about an hour late and we missed the connecting flight. This was very disappointing since half of the people on our flight were gong to Munich and I would have expected the airline to hold the plane for an extra 15 - 20 minutes so we could have made the flight. Instead, an almost empty plane must have taken off on time and we are only able to fly to Munch 5 hours later. Unacceptable from Brussel Airlines / Lufthansa. They should not sell this connection as a flight to Munich or should have held the plane."

Punti negativi: "Probably nothing to do with Brussels but the boarding out ot IAD was very unorganized."

Punti negativi: "Gate was only announced 25 min before boarding"

Punti positivi: "The pilot was good and made a smooth landing. The seat was comfortable enough because I had a pillow."
Punti negativi: "My checked luggage got lost on a direct flight. That is unacceptable."

Punti positivi: "Crew was very friendly"
Punti negativi: "No much choice of Movies in the entertainment program"

Punti negativi: "40 min delay than 15 minutes delay to take off"

Punti positivi: "il prezzo"
Punti negativi: "puntualità"

Punti positivi: "No frills quick boarding and helpful attendants, great English. Don't spill drinks on you unlike certain airlines (looking at you Air France) Decent in-flight entertainment system and comfortable plane (well, as far as you can get in an economy) Basically everything related to the actual flight was great."
Punti negativi: "The fish entree was oversalted, but maybe that's how they eat fish in Belgium. In general airplane food took a huge nosedive in the last 10 years, so I'm not surprised."

Punti positivi: "great"

Punti negativi: "Flught was delayed more than 45 min from Brussels and when we finally arrived to Lisabon they couldn't open a door to Airport building."

Punti positivi: "Flight was ok"
Punti negativi: "The fact that we had to wait on the tarmac for a set of stairs to arrive which lasted quite long."

Punti positivi: "On time Polite crew"

Punti positivi: "Always great to fly on a 5 across Avro."

Punti negativi: "The flight was delayed 2.5 hours and made us miss the connection to Houston. Nobody met us at London to instruct what to do about it. We spent an hour running from one place to another till we found the correct line, in which we spent 3 hours waiting for directions to hotel."

Punti positivi: "The crew were very respectful and professional did not like everything from Accra to Brussels ."
Punti negativi: "We pay the crew so they need to respect us. One guy among the crew members was very disrespectful and unprofessional ."

Punti negativi: "We paid extra for economy plus, but they completely messed up that part of the reservation. Multiple phone calls and run around at the airport. The "upgrade " is a nice one but the hassle was stressful and still not sure if I'll get the $ straightened. Front of plane warm, but back cold."

Punti positivi: "Nice plane, great entertainment unit. USB charging is nice. Food service was surprisingly good and the staff was very pleasant and helpful on the flight."
Punti negativi: "Boarding from a connecting flight is a disaster. For some reason brussel's air didn't validate our passports at the first international flight. Everyone was expected to do it at the Brussels airport. This would be fine if they had a sign up explaining what to do, or even a basic queue set up. There were passengers for 3 flights mobbed around the check point in front of our gate with nothing resembling a line. Everyone was completely confused and crawling over each other. Add that to our delayed landing that put us on the tarmac, forcing us back through security and a huge walk away from the gate... We very nearly missed our flight! Please please please figure out a way to communicate to your passengers and get people into a proper queue!!!"

Punti positivi: "Food was good"
Punti negativi: "Flight from Brussels to Kinshasa was different. It seems for the people of color, there was an old plane. My seat mate TV sCreek did not work. You could tell moldings on seat were very old. one bathroom had no soap, dispenser was broken. I hope this is not your pratice to use your older planes for those traveling to Africa. I will observe this as I travel back to Brussel and on to US."