Trova voli economici da Sarajevo per Milano

Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti positivi: "The crew was amazing and helpful. The food was really good and the flight was timely if not early to my destination."

Punti positivi: "The food and very professional and friendly service."
Punti negativi: "Nothing."

Punti positivi: "Food was good and plentiful."
Punti negativi: "There was no way for us to reserve seats with extra leg room 48 hours before the flight. Had to sit in agony for a 9 hour flight because of height"

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti positivi: "Considering I'm still in Zurich since they rescheduled my flight for the next day I would say there is nothing positive to say at this point."
Punti negativi: "Due to over booking they did not wait for connecting flight and instead bumped me onto the next day flight so I would say they could have been more honest in their dealing."

Punti negativi: "Entertainment system is dated. Screens froze often, were not very touch sensitive and the sound was pretty bad (on mine, would only provide sound to one ear, so I had to turn up other bc of poor quality and ended up w a headache.) Also, bathrooms were gross; ran out of paper and floors were "soiled""

Punti positivi: "Crew was great. Very friendly and accommodating"
Punti negativi: "Regional jet had hard seats but adequate for 1 he flight"

Punti positivi: "Officers in the airport are rude and offensive, racial discrimination."
Punti negativi: "Change their employees, arrogant, not professional"

Punti negativi: "The seat bottom was very uncomfortable and made my bum sore the rest of the day."

Punti positivi: "This new c-series was fantastic, what a nice aircraft!...feels very airy, clean & modern! Wow! Thumbs up! Looking to fly again on this plane."
Punti negativi: "Nothing!"

Punti positivi: "The crew was terrific and friendly as I expected."
Punti negativi: "I have no other suggestions here since I'm pleased with the flight and services."

Punti positivi: "The crew was great."
Punti negativi: "There was no entertainment on board. I was in the last row, and my seat would not recline, which made the flight less than comfortable."

Punti negativi: "It would have been better if I had made the flight, but the first leg was canceled. We were tortured for 6 hours before it was canceled."

Punti positivi: "The flight was smooth and on time. The flight crew did everything alright."
Punti negativi: "Connecting flights. All lies, no cooperation. Not a small airport as it takes nearly half an hour to get to Gate E. Too few characters allowed to explain all we went thru."

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti negativi: "Crew was rude and slow"

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti negativi: "Food selection was a bit short"

Punti positivi: "plane and crew were fine. Didn’t use any entertainment."
Punti negativi: "checked baggage fee at airport exorbitant."

Punti positivi: "The food and beverage service in Coach was great as usual ... The new 777 ER 300 was really a nice improvement over the aging Airbus planes previously flown Entertainment systems in coach were top notch with great entertainment choices to view ..."
Punti negativi: "3 4 3 seating results in very narrow isles ... during the longer flights on the 777 the isle seated passengers lean into the isles making going to and from the restrooms in ( coach) a bit of an obstacle course"

Punti positivi: "Swiss Lounge, food excellent."
Punti negativi: "everything was very good"

Punti negativi: "Swiss would not let me get off at Zurich tonavoid a 6 hour layover. After the layover the flight was delayed to Malone’s a, causing me to miss my bus and making a total of 24 hours travel time. Disgusting mz"

Punti positivi: "A good airline and a good flight. Lots of entertainment options."
Punti negativi: "Zurich is a confusing Airport, where signs are not obvious, and the queues are poorly formed. They should improve that for sure."

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti positivi: "Everything was good. From the service to the food."

Punti positivi: "Quick trip :-)"
Punti negativi: "45 minute delay, but those are pretty understandable and unavoidable."

Punti positivi: "Everything! Very professional, great food"

Punti positivi: "Boarding was quick and efficient"
Punti negativi: "Nothing I can think of was bad just a regular fight."

Punti positivi: "Very professional!"

Punti positivi: "Friendly service and food"
Punti negativi: "Older plane with no entertainment"

Punti positivi: "The airline crews politeness & courteous comfortable seating were helpful on meal selection."

Punti positivi: "From the kind stewards to the easy meal service to my peace of mind, knowing I’ll be well taken care off - SwissAir is the same gem it’s always been."

Punti positivi: "Crew was good. Very polite. The plane was old. No place to charge your phone. The in flight screen required the use of a remote which was inconvenient when having to wake up my neighbor to pull it out of the armrest. Food wasn’t great. Skipped the last meal service. It was like flying 20 years ago. Not bad, but not as good as it could be nowadays."

Punti positivi: "Even a short flight (1 hr 10 minutes) serves a good sandwich for lunch, drinks, and excellent chocolates to top it off."

Punti negativi: "While I was on line to board, a flight assistant came to me and asked me if I was flying by myself. When I said yes. they upgraded me to business class. I boarded the plane and took my seat. Shortly before taking off, another flight attendant came to me, told me they made a mistake, and sent me back to my original economy seat (while I was holding my new business boarding pass that they gave me). When I told them they should remedy somehow their mistake, they said they did not have any other extra seat in business and that there was nothing they could do. They did not apologize. They were quite unprofessional and rude. I fly often and I have never experienced something so unprofessional and rude. Alitalia is far better than Swissair in terms of professionalism and of politeness. I will always discourage anyone from flying Swissair. Worst company ever."

Punti positivi: "The service was great, the staff was very friendly and helpful"
Punti negativi: "The business seats that we booked were normal economy plus seats with no one in the middle seat. The whole idea of booking a business class ticket is the extra comfort that comes with the lay flat seat or at absolute minimum on smaller planes the wider more comfortable seat. Neither of those were present on this flight. Calling this a business class is a rip off."

Punti positivi: "Nothing really"
Punti negativi: "Seats, food , entertainment."

Punti positivi: "Nothing"
Punti negativi: "No tv's on each seat. Seats are. Dry thought and uncomfortable and snacks are terrible"

Punti positivi: "Flight was on time. Food was good for airline food."
Punti negativi: "Swiss air seems to have lost its service edge. The flight attendants just stood around and watched while I struggled with my cane and my bag. They only seemed to snap into action to tell people what to do or not do. I flew the same route two years ago and staff was really kind. Maybe the working conditions have changed; they seemed harried and annoyed (in coach, at least). And I don't think they had to stand in line for an _hour_ to check in (thanks, LAX)."

Punti positivi: "It's such a short flight that to me the experience is pretty insignificant. I liked that it was on time and the rest was very average for what I expected in a 45 minutes flight"
Punti negativi: "I would have loved a video"

Punti positivi: "The crew made the best they can."
Punti negativi: "The airplane was to old. The company should put a better one ."

Punti positivi: "Nothing"
Punti negativi: "It was put on standby because of overbooking. My luggage did not arrive with me. Next day, getting luggage was a hassle, not convenient."

Punti positivi: "Excellent crew"
Punti negativi: "Terrible seats :-("

Punti negativi: "Seat in front of you tilts back and gives you NO room. Horrible!!"

Punti positivi: "I really enjoyed the flight overall. Made a long flight seem not so bad."

Punti positivi: "I take the flight from ZRH to SFO several times a year. Typically on time, typically good service, food and drinks"
Punti negativi: "The entertainment on the Airbus 340 is outdated and the screens are terrible but that is the only problem. ugh better with the new 777. Unfortunately not the case today"

Punti positivi: "Very friendly crew, clean airplane."
Punti negativi: "Nothing. They did excellent job."

Punti negativi: "Food is looking not fresh and quality is cheep ...."

Punti positivi: "puntualità"
Punti negativi: "sul boarding elettronico su Kayak di inserire anche il gruppo di imbarco"

Punti positivi: "Everything was excellent . I was very happy with this flight.Thank you so much."

Punti negativi: "Flight hopelessly delayed leaving Sarajevo. No effort by staff to connect us or hold flights. Missed connection by 15 min. Would not recommend Austrian Airlines. Delays in all parts of this trip - both coming and going"

Punti positivi: "Puntualità"

Punti positivi: "Everything was just right."

Punti positivi: "New dream-liner from Wew to ORD"
Punti negativi: "I ordered Kosher food but they didn't have me on the kosher food list - I ended up not eating!"

Punti positivi: "Departed on time, smooth sailing."
Punti negativi: "no entertainment available"

Punti positivi: "puntualità e serietà"
Punti negativi: "mangiare"

Punti positivi: "Tutto ok ottima precisione"
Punti negativi: "Io credo che è tutto ok"

Punti positivi: "It was better with the earache, plane felt cleaner, the crew was more friendly and attentive. Didn't feel as dark as the first flight."
Punti negativi: "The Star Alliance flights aren't that cheap. Comparable price between Lufthansa, Swiss, SAS and Austrian. Lufthansa gives you food, and has friendly service. SAS gives you coffee and tea. On Austrian and Swiss I didn't get anything. For same price range and same alliance, that is a point I keep in mind. Now I mainly try to get onto Lufthansa flights (or Turkish Airlines which is my favorite). Even on Aegean, I got better food, and the magazine was better, plus there were some monitors to track the flight. Austrian feels cheaper than the others. That is the main point I didn't like."

Punti positivi: "The wafer bar. Pilot had a good landing in high winds and snow."
Punti negativi: "Nothing to complain."

Punti positivi: "Clean, safe short flights"
Punti negativi: "The 30 minute layover was close"

Punti positivi: "Talmente poco che questa linea la sto scrivendo solo pet arrivare ai 50 caratteri richiesti"
Punti negativi: "Shit happens: i guasti tecnici possono accadere, è nella natura delle cose. La professionalità è sapere come gestire guasti e disagi delle persone. Ecco, Austrian semplicemente non lo sa. Il volo, già in ritardo di mezz'ora - strano - all'altezza di Graz deve rientrare a Vienna per guasto, dicono, all'aria condizionata. Ci dicono che ci daranno informazioni al gate. Può capitare, naturalmente. Solo che: - le informazioni non le danno al gate, ma allo Starbucks dell'aeroporto, senza avere aspettato e neanche avvertito tutti i passeggeri - ci dicono che nonostante i mercatini natalizi ci hanno trovato comunque un hotel, facendolo un po' pesare, mentre è loro dovere, siccome il volo è ritardato al giorno dopo. Peccato che l'hotel è a 120 km e loro non hanno trovato il bus per il trasferimento (incidentalmente, anche questo è da norma di legge un loro dovere...) - alla fine come assistenza in termini di generi di conforto commisurata alla durata del ritardo, 10 ore, il tutto si è ridotto ad una bottiglietta d'acqua e un kit toilette per il mattino. In ragione della distanza degli hotel disponibili siamo stati invitati pressantemente a passare la notte nel terminal, ma: - nessuna assistenza. Dopo i controlli di sicurezza neanche una bottiglietta d'acqua, neanche un voucher colazione, neanche qualche coperta o cuscino per dormire meglio sulle scomodissime sedie/divano. E neanche uno scusate. - nessuna reazione alla possibilità di apertura della business giunge: è chiusa e non la riapriamo per voi. Neanche per farvi dormire un po' meno peggio. - nessuna specifica informazione ai passeggeri sulla evoluzione della situazione - siamo stati abbandonati a noi stessi, in sostanza Violazioni multiple e ripetute del regolamento CE 261/2004. Ma pagheranno, eh, se pagheranno..."

Punti positivi: "In particolare, nulla. Posti piuttosto stretti, tempi lunghi di imbarco, personale cortese ma nulla di più"
Punti negativi: "Comfort? Una bottiglietta di acqua naturale da 25 cc. Giusto per non potere dire che non hanno dato nulla. Volo brevissimo, cmq in ritardo di mezz'ora, imbarco confusionario. C'è stato poco da salvare."

Punti negativi: "Ritardo da piu di un ora con avviso solo parziale del ritardo"

Punti negativi: "When we checked in, we were told we didn't have seats because the plane was overbooked. We waited at the gate for information. The attendants were curt and not helpful, they told us they had no information. After the plane was boarded, we were finally given tickets with seats and rushed onto the plane. When we arrived at the Sarajevo airport, our luggage and the luggage of many passengers did not arrive! We waited in a line for 1.5 hours to put in a claim for our suitcases. It was not a good experience."

Punti positivi: "Timely departure and pleasant staff on board"
Punti negativi: "It was cold during the flight,"

Punti negativi: "È la stessa Lufthansa che decide i voli ed i loro collegamenti. Se non sono in grado di garantire un volo dovrebbero rivedere gli orari."

Punti negativi: "It was pretty cold on the plane, Entertainment , was not current on the movies selection."

Punti negativi: "very late"

Punti positivi: "I liked that the airplane was newer and comfortable. The crew and food was ok."
Punti negativi: "There was no entertainment unless you paid for it. We already pay enough for our tickets to fly and entertainment should be included and not another added expense, especially for families that already pay so much for their flights!"

Punti positivi: "Flight was in schedule, friendly staff"

Punti positivi: "Medical help"

Punti positivi: "We had a very tight connection but there was no problem. With only 30 minutes between arrival and departure our checked bags still made the flight."
Punti negativi: "Poor announcements"

Punti negativi: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."

Punti positivi: "Movie selection, crew was very polite"
Punti negativi: "Main meal was a little funky and boarding is always a hassle"

Punti positivi: "volo cancellato dirottato con swiss via Zurigo."

Punti negativi: "arogant staff, flight canceled, great difficulties to claim my money back"

Punti negativi: "Cancel it"

Punti positivi: "It was perfect, very few people, great service"

Punti negativi: "Flyght was terible"

Punti negativi: "muffin for breakfast ?"

Punti negativi: "There was plenty of space, and so I rven had a chance to catch some sleep on the transatlantic flight. But Uktimately, unless you are travelling in luxury, transatlantic flights are awful."

Punti positivi: "The flight was fast and conftable"
Punti negativi: "I didn’t get my food"

Punti negativi: "They are always delayed"

Punti negativi: "Anche oggi 20 minuti di ritardo"

Punti positivi: "Le hostess fantastiche"
Punti negativi: "Il ritardo di 1 ora"

Punti negativi: "A319 is inherently a badly arranged seating layout. Was in Row 30, no recline, and 3 full grown men for a 3 1/2 hour flight. I wonder if squeezing in the extra 3 or 6 seats is a payout when looking at people's likelihood to fly again?"

Punti positivi: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful."

Punti positivi: "Not much"
Punti negativi: "Lateness and virtually no food at lunchtime"

Punti positivi: "There was no in-flight entertainment system so I rejoiced to discover there was in-flight WiFi."
Punti negativi: "But Wifi did not offer much, just some summary descriptions on the destination. I'd be enchanted to get via WiFi the well-known in-flight map showing which leg of your flight was accomplished."

Punti positivi: "Very well organozed"
Punti negativi: "None"

Punti negativi: "Our home was damaged, and we were without power for 6 days due to Hurricane Irma. We called the airlines repeatedly in an effort to cancel the ticket before the flight. They refused to cancel the tickets. Heartless"

Punti negativi: "I will never fly Austrian again! They disrespected my family, they did not honor my reservations, and the staff was just nasty!"

Punti positivi: "la pulizia degli aerei, la cortesia del personale di bordo."
Punti negativi: "i prezzi sono alti."

Punti positivi: "Plane left and arrived on time."
Punti negativi: "Rude gate agent. Small seats, no leg room, very crowded together. Clearly a budget airline - should be marketed as such."

Punti positivi: "Drinks were included"
Punti negativi: "No entertainment available not even to pay for. Wifi is overpriced"

Punti positivi: "The crew"
Punti negativi: "The food and the boarding at Vienna airport"

Punti positivi: "No stress at all. Friendly staff."
Punti negativi: "Entertainment was terrible. Only a few movies to choose from. Spent the whole flight watching the planes route."

Punti positivi: "On time departure, and slightly early arrival. Everything ran smoothly. And seat spacing is quite generous!"
Punti negativi: "It took a while to complete boarding, mostly because of carry-on luggage, but it did not delay departure."

Punti positivi: "The flight experience was smooth!"
Punti negativi: "A little snafu at the gate with everyone's carry on luggage could have been avoided with better communication."

Punti positivi: "Crew was amaizing, yes, pilot was excelent, smooth landing and taking off. Great gift for kids to play onboard."
Punti negativi: "Online adding kids meal, no meal appropriate for kids . No usb charging for phones and tablets, only US charger. More movies and games for kids and adults. It is very little."

Punti negativi: "Everything"

Punti negativi: "The fact that I had to check my guitar was odd. And online check In was difficult . I ended up paying more to check my guitar in at the airport"

Punti positivi: "the boarding was smooth, the bus to the plane wasn't crowded and the plane was flying low so you could enjoy the sceneries and still get cell phone reception."
Punti negativi: "the overhead compartment was a bit small and there was almost no leg room but both of my flights were short. I booked my flight through an app and it didn't give me any checked baggage so I tried to modify my booking through airserbia website but I couldn't so I ended up paying 60 euros for my bag at the airport."

Punti positivi: "Food was fantastic. Crew was attentive and polite."

Punti positivi: "Crew was friendly and very attentive. Food was better than most airlines’ long haul meals."
Punti negativi: "Standard intra-European business class seats, which aren’t any more comfortable than economy. Wi-Fi wasn’t available for a portion of the flight."

Punti positivi: "Ehhhhh I was cool with certain things but nothing to like . The people who work there were nice though."
Punti negativi: "The selection of movies . Very poor . What entertainment?"

Punti negativi: "My booking reference code was delivered too late so I missed the check-in time and therefore missed the flight"

Punti positivi: "The plane was an airbus, nothing to rave about nothing also to complain about. It got us there safely and relatively speaking on time after a later inbound arrival."
Punti negativi: "The process of check in was terrible could not do so on line at least in Berlin. It is possible elsewhere in the system. Long and slow line for check in and then long and slow line for passport control and security, but we survived it. Advice is arrive early, you will need the time."

Punti positivi: "Crew was very polite and helpful, seat pitch was acceptable for my height (1.92 cm)"
Punti negativi: "I know this was a short flight but one tiny bag of pretzels is just not acceptable!"

Punti positivi: "Crew"
Punti negativi: "Seats"

Punti negativi: "Snacks on the plane, comfort"

Punti positivi: "The air Serbia staff were top class"

Punti negativi: "Not enough time between the connecting flights. The terminals were too far apart, and the local airport transportation took too long to get me to a connection flight terminal."

Punti positivi: "Pleasant staff, wonderful food, very pleasant flight"
Punti negativi: "Nothing, everything was very good"

Punti negativi: "No entertainment equipment, video or audio."

Punti positivi: "Efficient boarding, friendly crew. Seats comfortable enough for an hour, but no longer."
Punti negativi: "I have never been on a flight where there were so many screaming infants, and so loudly. Air Serbia, like the other airlines, apparently can find nobody smart and creative enough to solve that problem."

Punti positivi: "We received a voucher for food during our 4+ Hour delay before boarding on air serbia to Belgrade. Once we arrived in Belgrade, we stayed in the business suite before our flight and was provided with food and couches to relax on before our next flight. Also, on our connecting flight to athens, Aegean airlines was very professional and really wish I would have used their service instead of air serbia."
Punti negativi: "Air serbia did not tell us why there was a 4+ hour delay to belgrade. Once we arrived in Belgrade, we had to wait 9+ hours for our connecting flight to athens when we were only supposed to have 2 hrs layover. Once we boarded the plane to athens, the workers at the airport had no clue were our luggage was and a lot of things were miscommunicated between them. They were very unprofessional and some of them were very rude. They had plenty of time to move our luggage to the next airplane, but too careless to do that. So now we have to wait a couple of days to get the rest of our luggages. We also missed our train ride in greece because of air serbia and had to pay for another train ticket and did not receive a refund"

Punti positivi: "Nothing"
Punti negativi: "Unable to check in online. Didn't accept credit cards forced to wait in serval lines to pay for luggage. Long waiting lines. Don't offer water on plane. No information given about luggage and being forced to pay for a seat fee. No information on connecting flights. Most uncomfortable plane and horrible experience."

Punti positivi: "Seating was excellent good leg room for a tall person like myself. Service on flight wad great. Boarding and checkin were a bit of a mess but were quickly resolved"

Punti positivi: "Onetime and efficent"

Punti negativi: "They were very unpolite. They completely ignored multiple requests. I was ignored and not even asked get a drink (I just needed some water). They said they offer the food and drinks to others because they paid. Money wasn’t an issues. Besides I wasn’t even offered a drink neither asked for money. I found it really rude."

Punti negativi: "I almost died without watter due"

Punti positivi: "Quick and no fuss"
Punti negativi: "No food and entertainment didn't work"

Punti positivi: "Nice service."
Punti negativi: "Small aircraft"

Punti positivi: "Title says it all"
Punti negativi: "Title says it all"

Punti positivi: "Nothing. Rude staff. Horrible food and service."
Punti negativi: "Everything"

Punti negativi: "Not possible for online check-in"

Punti negativi: "Afrer a day I am still in Pittsburgh!!!"

Punti positivi: "Service was friendly and we were served drinks and a sandwich. The view from the window was good. Arrival a bit before scheduled time."
Punti negativi: "It's a bus transfer to and from the terminal and the boarding bus transfer takes too long to load. I don't like the passport checks at the boarding gate - inefficient and inconsiderate."

Punti positivi: "Quick flight"
Punti negativi: "Time it took to board and leave"

Punti negativi: "Very very bad landing in split and i didn't find my luggage Mina"

Punti positivi: "Great. ON TIME!"

Punti negativi: "I tried to cancel my flight about a week before it took place. Wasn't given a chance to do so, since you didn't bother to advertise a clear email or available contact info to which I could speak. Now you're asking me for online check in and a review? Well, your customer service is terrible, that's for sure..."

Punti negativi: "The fact that I tried for nearly a week to CANCEL the flight. Yet was given no help, after sending email after email, making sure that I covered whatever was possible on my side. And of course, no response. Ended up forced to simply not attend the flight. Thanks a lot for a GREAT customer support, AirSerbia... (being cynical here, just making sure I do what I can so you get this)"

Punti positivi: "The tiny plane was smooth in the air. Crew was nice."
Punti negativi: "Only water and bread for the way back while we had full dinner service on the way there. chairs we older but fine."

Punti positivi: "I liked the price I paid for the flight and the legroom between the seats - as I'm fairly tall - 6'3"/over 190sm, that was a big concern for me and that's why I didn't go with other carriers. I ended up having an entire row of 4 seats to myself, so I was able to stretch out and get some sleep. Flight attendants were coming around very often with drinks."
Punti negativi: "I expected to get an e-mail with an offer to upgrade to Business Class as I was flying a day before my birthday, so I was in a mood to treat myself - but unfortunately, that never came. Once on board, when the meal was served, the breakfast meal had the scrambled eggs soaked with water, so didn't get the amazing food that others have talked about., Before landing, we were served a long sandwich that was very amateurish. Boarding was chaotic - as typical in many places in Europe, there is no boarding order - just people forming a line and getting on the plane."

Punti positivi: "Food was very tasty. Staff was responsive and helpful."
Punti negativi: "Chairs have very little recline and the entertainment system comes in the form of an iPad you have to request."

Punti negativi: "It took 1:40min to go through the boarding process (drop luggage, get boarding pass). The actual flight is 1:20min. Total incompetence and lack of speed. This is how they worked it...They try to board multiple flights off the same counters. You stand in line for 1 hour and no movement happens- literally!?Then, since the next flight is about to be delayed - they announce for you to stampede forward, to make your flight. Then the process actually begins and 20min later and some bureaucracy on extra luggage you get your pass. Then you run through passport control and security, exhausted and frustrated (as was everyone else). Etihad should instruct Serbian Airlines in which they invested, how a plane (s) are to be boarded. After all it's over 100 years since the first commercial flight took place, its not that much of a mystery any more:)"

Punti positivi: "Elena"

Punti positivi: "Everything"

Punti positivi: "Attentive crew, decent business class amenities, food was hit and miss. The selection of domestic wines and spirits was okay."
Punti negativi: "The incoming flight was delayed until next day, with no effort on behalf of Air Serbia to communicate this. No space left for reproach, no effort of any kind of compensation. Once on board, the staff were great and did their best to accommodate this business traveller. The return flight was standard on terms of food and service, nothing special, nothing bad. The checking was another story, with lots of confusion and missed opportunities to make a difference. Mixed bag, overall."

Punti positivi: "Flight crew are nice, reasonable service during flight"
Punti negativi: "The flight was delayed at Rome, so the stop at Belgrade was short. Luggage did not arrive with the flight, only after two days they arrived to the destination. After two days the luggage arrived dirty and a bag of "Sephora" cosmetic company missing from one of the suitcase."

Punti positivi: "Flight Crew and Ground service behavior during the problem with the plane damage."
Punti negativi: "Poor capacity building of the lower service people at the ground level at Abu Dhabi airport. They should have proper information for all passenger's issues."

Punti positivi: "All good."
Punti negativi: "They woke me up for a meal. My bad to forget earplugs or ask for some."

Punti positivi: "It was a good flight over all, the service was non-stop"
Punti negativi: "At JFK our pre booked seats were changed , and I had them changed back, there was some BS excuse for that I was questioning a flight attendant as to why the plum brandy wasn't on the menu,(national drink) I was told to fly first class the next time The flight back from Belgrade to JFK. I was told by the same flight attendant (Ana) that I was holding up the line, I was trying to put the carry on luggage over the seats. There was a 40 min delay in landing, the bathrooms were locked, once again the same flight attendant made a big deal of this, that I have to make it quick. The signs for the 1st class , bathroom should not be visible from the economy class seats because it confuses passengers, in the economy class, some of the passengers were sent back and not allowed to use the bathroom."

Punti positivi: "Service was very good"

"very bad"

"I love everything"

Punti positivi: "The crews are friendly and smiling. Seat are comfortable"
Punti negativi: "If they allow the family with young children to board first will be excellent"

Punti positivi: "Service, food and entertainment."
Punti negativi: "Comfort. Flight was cramped."

Punti positivi: "The price"
Punti negativi: "Screens or just at least free water or drink"

Punti positivi: "Good value/price ratio."

Punti negativi: "Seats are impossibly close. Men's knees hit the back of the seat in front of them. Sardines accurately describes seating on this airline. No, and I mean No, room to move."

Punti positivi: "Evry think"

Punti positivi: "Nothing."
Punti negativi: "Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline."

Punti positivi: "Nothingv"
Punti negativi: "Very bad"

Punti positivi: "Friendly staff. Comfortable plane"
Punti negativi: "Delayed but only 15 min"

Punti positivi: "Easy check-in with great allowances for hand baggage and checked baggage."
Punti negativi: "Flight was delayed slightly but probably not the fault of the airline."

Punti positivi: "The flight was on time and pilots provided on time updates."
Punti negativi: "Check-in took 45 minutes. Some passengers cut into the front of the line and airline employees did not do anything about it."

Punti positivi: "Nothing"
Punti negativi: "One hour flight from Dalaman to Istambul. that leaves with two and a half hours of delay. We arrived late to Istanbul. We ate dinner after hours and tired of Pegasus waiting. Without any explanation from anyone in the company. Never again will I fly with Pegasus."

Punti negativi: "We flew with A320 Neo next gen Plane but no adjustment for seats!!!! Horrible joke..no info system as well, c'mon it's 2018 and you ordered your plane with no upgrades at all for cost saving???"

Punti positivi: "Good"
Punti negativi: "Not bad"

Punti positivi: "Быстрое прохождениех оформления и проверок. Всегда выход прямо в/из самолета"

Punti positivi: "Unfortunately, it's impossible to find a single positive thing to mention. I'd gladly pay more if needed and never fly with them"
Punti negativi: "I took 4 flights with this airline. Each was at least an hour late in take offs and landings. Very unfriendly staff whether at the check-in or flight attendants. Incredibly uncomfortable seats (compared with same level seats with other airlines). They reminded me with outdoor vegetable and fruit markets where farmers and gypsies yell to sell their products; they charge for everything, offering nothing on a 4 hrs flight, not even water. Not sure if it is a language barrier, but they are very rude and impolite in English. I really wish there was a single good thing to say. Even the pilots are the worst i've seen. Very rough landing every single time"

Punti positivi: "Poltrone non reclinabili"
Punti negativi: "Gli annunci."

Punti positivi: "Puntuale"
Punti negativi: "Sabiha Gockcen: caos e disordine. Percorsi lunghi e labirintici"

Punti positivi: "Puntualità"

Punti positivi: "On schedule"
Punti negativi: "No drinks offered"

Punti positivi: "You get what you pay for, nothing more and nothing less."
Punti negativi: "Almost on every other airline you can check using the self-check-in computers at the airport; on Pegasus you can't, which caused unnecessary queues at the check-in desks (both there and back)."

Punti positivi: "Flight started late and even I was threatened not to be boarded and to be moved to a later flight (midnight) because "I had arrived late at the gate" which is twice absurd because: 1st I arrive slightly late - but still on time for the regular borading - only because the previous flight - operated by the same company was LATE 2nd the flight left 1h and 1/2 late, so my delay - if any - in coming at the gate was irrelevant"

Punti negativi: "Late boarding for unknown reason."

Punti positivi: "Not worse than any other low cost airline. Check-in went smooth, planes are new and cabin personal was friendly."
Punti negativi: "Boarding was delayed due to late arrival"

Punti positivi: "The air conditioning wasn't worked good"
Punti negativi: "No thing"

Punti positivi: "nothing."
Punti negativi: "everything"

Punti negativi: "Everything is charge money"

Punti negativi: "See above"

Punti positivi: "Nothing"
Punti negativi: "The none sense of explaining why I cant go on the plane ... according to there website I should have 2 stamps from the lebaniese authority on my passport one for going in and one for going out which I gladly provide them with... the responsoable for the check in at Frankfurt Airport and according to him was communicating with "pegasus Airline" in Istanbul by WhatsApp and just kept saying "those can't fly today" the funny thing he was writing in german and refuse to give me there number so I can explain the situation now the main reason why i couldn't go on the plane because I wasn't once in my life in Turkei which makes none sense according to there website I contacted them with Emails and they answered me that I should have the 2 stamps if i want to fly from Instanboul to Beirut which I already have but the haven't notice that i didnt even got ob the plane at the 1st place .... the huge amount of nobe sense, stupidity, the lying that there is no Pegasus airline office ath the airport and the 0 responsibility for there actions can provide you guys with a picture of how they behave with the customers"

Punti negativi: "A failed flight canceled the flight without compensation and we lost hotel reservations in Sarajevo"

Punti positivi: "Reasonable for the price paid"
Punti negativi: "It is impossible to get an invoice. I have sent emails to all available addresses but I've get nothing till today."

Punti positivi: "Quick flights"
Punti negativi: "Long layover in inexciting airport Long, congested lines to board planes"

Punti negativi: "This experience was absolutely horrible for my wife and myself both. We understood that being among the more "budget friendly" airlines, we would have to sacrifice some comfort. But this airline is beyond atrocious to say the least. There is no terminal exit, but rather we had to walk down steps from the plane, walk in the rain to a stand-up bus, and ride it to the airport. How on earth are you supposed to make close connecting flights with those conditions? We barely made it only because they let us skip the line for security. Save yourself the misery; dig deeper in your pocket for a better airline."

Punti positivi: "The seats are not narrow."
Punti negativi: "I am guessing this company does clean their aircraft only once in a while. In both of my flights between Istanbul and Amsterdam, the airplane was not cleaned off of the previous flight's trash. When I was seated in my first flight to Amsterdam, my tray had a lot of stains of food and drinks. Not a pleasant sight! In my flight back to Istanbul, I had to travel looking at a former passenger's waste, such as a used napkin tissue, stuck to the handle of the seat, and a chocolate package. I also have to say that the sinks of the bathrooms do not drain properly, so you, actually, cannot leave the place clean for the next person. All in all, this company definitely needs to work on the cleanliness of their aircraft. Thank you!"

Punti positivi: "Comfortable seats and very clean."

Punti negativi: "Terrible landing for last 15-20 min, pilot never spoke to reassure passengers whether or not it was okay."

Punti negativi: "It's the worst airline ever, delays (NO EXCUSES), non-comfortable seats, very bad customer experience..."

Punti negativi: "It's the worst airline ever, delays (NO EXCUSES), non-comfortable seats, very bad customer experience..."

Punti positivi: "Staff was super friendly and efficient."
Punti negativi: "The smallest leg room I have ever experienced! Flight was 30 min late, with no explanation...but we had a long layover so didn't really care."

Punti positivi: "Boarding was OK. Price is good"
Punti negativi: "Crew service is not good Lotec airplane Trouble website"

Punti positivi: "Flight crew"
Punti negativi: "How could you ask about entertainment when there is nothing to intertain in these planes! No screens, expensive and bad food, even the menue and magazines were not available on half of the seats, not to mention the worst and smallest seat i have ever been in, although i travel on many other economic airlines! There is nothing but poor, bad and boring flights. The sad thing is that i payed too much for this flight. Oh i forgot, it's also delayed and we wait for half an hour and then, they came with only one bus to take all the people to plane whwn there are many people who can't hold themselves in that crowded bus!"

Punti positivi: "Nothing in particular"
Punti negativi: "Payment options suck! Did not know ahead of time that nothing is offered free of charge!"

Punti negativi: "the staff at the disk was so bad they charge me for extra weight more than what it should be they try to change the currency from turkish lira to euro then to my country currency just to collect more charge???. also when I paid by my visa card they didn't give me my recipt which mean they did something dicey."

Punti positivi: "As long as I arrive safely, price is the most important thing about a flight..."

Punti negativi: "No information flight delay until you find yourself."

Punti negativi: "We were delayed going and coming back! Staff were not helpful on our way back. Unfortunately I had a very bad experience with using kayak as when I wanted to cancel I was very shocked that vayama charges $344 for changing both flights timings were as if I had booked through Pegasus themselves it would have been $75 , never again and I have deleted the app"

Punti positivi: "The seats were comfortable, plane was clean and tidy."
Punti negativi: "People were able to bring on oversized checkin luggage which reduced cabin space and forced people to gate check."

Punti positivi: "Delay for almost 1 hour.."
Punti negativi: "Nothing"