Trova voli economici da Napoli per Indiana

Punti positivi: "Short flight good crew"
Punti negativi: "Better seats and comfort. Better plane and at least a much more cleaner plane. These air planes are showing their age and need a refresh of the cabin."

Punti positivi: "Crew was nice"
Punti negativi: "Nothing really"

Punti negativi: "It was a 4+ hr flight, so some food would have been good. Could have given protein shakes or something."

Punti negativi: "Terrible late. Kept getting delayed then finally took off and lost cabin pressure. Had to circle back and land. I finally gave up on the flight and rented a car to drive to Fort Wayne."

Punti negativi: "the food"

Punti positivi: "I arrived safely at my destination."
Punti negativi: "I ordered two seats to accommodate my rate. I was moved after I checked in to another seat without notice. It was embarrassing to move after I was seated early and arrive at a set that I didn't fit in."

Punti negativi: "Broken in-seat entertainment system for one of our seats, customs pre-clearance in Dublin took forever, but not the airline's fault."

Punti positivi: "Every seat had an entertainment screen, with a variety games, movies, or flight information available."
Punti negativi: "The flight arrived 20 minutes early (win), but we then proceeded to have to wait about 15 minutes to pull into the gate because the previous plane handing left yet."

Punti positivi: "Can’t do anything about bad weather-we got through despite a weather delay. Crew was terrific."

Punti negativi: "Overall it was a great fight on time boarding. Earlier arrival to norfolk than advertised Excellent crew. This is my 3rd time flying Delta I’m impressed."

Punti positivi: "The movies"
Punti negativi: "NA"

Punti negativi: "Better ? Impossible!"

Punti positivi: "All for everithing. I thing that for the firth fly if your conditions are aceptable idillio contaci your company. Thanks you. Vega Consuelo Milano"

Punti positivi: "Although the weather was sketchy and the flight was delayed about 2 hours, the actual flight was much smoother than forecasted."
Punti negativi: "First time I've experienced a boarding procedure that seemed disorganized."

Punti positivi: "Every aspect of this trip with Delta was super! We were on time, a bit early even. The flight was smooth and comfortable."
Punti negativi: "I would prefer fresh fruit or vegetables as a snack."

Punti negativi: "The flight was delayed 75 min because the plane wouldnt start. A differernt aircraft was needed to resume ops."

Punti positivi: "The seat was comfortable"
Punti negativi: "Food was quite bad"

Punti negativi: "They lost my luggage & made me miss my connecting flight"

Punti positivi: "I’ve been very pleased with our travel via Delta. The comfort + option is just perfect for my husband and I. Seats are comfy, plenty of leg room, dedicated overhead bins, and wonderful employees."
Punti negativi: "It’s very hard to hear the flight attendants and pilots announcements. There was a loud buzzing that overwhelmed the voices."

Punti negativi: "N/a"

Punti positivi: "Very nice stewardess on this plane. Seating was excellent."
Punti negativi: "Crew was not apologetic after we missed connecting flight due to technical difficulties with their plane. I was re-routed to Barcelona and then a very budgetary Airlines to Athens which was ridiculously tight again with seating and flight was almost an hour late. Luggage didn't come until following day. And to top it off, I thought I would be flying with KLM on both legs!"

Punti negativi: "A parte il volo in ritardo di 1 ora e un quarto tutto bene, un po’ rumorosi i motori."

Punti negativi: "13hr delay！！！！！！！！！！"

Punti positivi: "Personale cortese con servizio rinfresco compreso"
Punti negativi: "Aereo un po’ antiquato md80, con motori posti nella parte posteriore molto rumoroso e fastidiosi."

Punti positivi: "Swift travel!"

Punti negativi: "Ho preso premium economy ma non ce la neanche appoggio piedi"

Punti negativi: "Non ho preso questo volo da LA a Mexico City. Ho chiesto un rimborso e non mi e’ stato dato."

Punti positivi: "Friendly staff. :)"
Punti negativi: "Longer flight with no WiFi or video. :("

Punti positivi: "Quick, safe flight. Very good pilot."
Punti negativi: "In flight entertainment did not work at all during the 2.5 hour flight. Was very disappointed."

Punti positivi: "It was great"

Punti positivi: "The food that was served was good. The crew was attentive and nice ."
Punti negativi: "Comfort seats didn’t seem like much different than reg seats. Didn’t like the cattle call boarding process at lax ."

Punti positivi: "We have been on 6 flights over the last 8 days, all with Delta and we have already started telling people how wonderful the service was. Sherry on this last flight was amazing, working so hard all by herself as our flight attendant. We were very impressed. And the pilots all came out to say goodbye and thank you. All very nice...esp for me who needed some wheelchair assistance. We will certainly fly with you again in the future."
Punti negativi: "Smaller plane but ok for short flight"

Punti positivi: "Il personale di Klm è stato molto gentile e anche quelli di Delta"
Punti negativi: "Troppo tempo di attesa ad Atlanta"

Punti negativi: "Lo spazio a bordo, sempre meno !"

Punti positivi: "Boarding and staff were excellent. Plane was clean."
Punti negativi: "I was unhappy with the seating arrangements. I could not upgrade my seats because I booked through a third party. If I’m willing to pay for my upgrade then it should be allowable. I don’t like seating in the rear of the plane!"

Punti negativi: "Drop off bagaglio lentissimo , 1 ora in attesa. Tre desk aperti ma due bloccati da passeggeri per 1 ora"

Punti positivi: "Flight Attendant and great Boeing 737-800 was amazing"

Punti positivi: "Kyle was our flight attendant. He was great. Attentive the whole trip and served us water and snacks."

Punti negativi: "Customer service"

Punti positivi: "SLC ground gate crew was awesome."

Punti positivi: "Friendly, helpful, kind, confident and easy going flight attendants really made this flight stand out. The seats in economy were comfy and new; the touch screen Tvs were updated and functioned properly. The snacks were healthier. Way to go, Delta! Keep it up!"

Punti negativi: "Seats are too small in both width and knee room"

Punti positivi: "Same as above."

Punti negativi: "Ottimo"

Punti positivi: "On time great baggage retrieval"

Punti positivi: "Posto molto comodo, viaggio fluido e ben organizzato"

Punti positivi: "Personale cortese ed efficiente. Viaggio piacevole"
Punti negativi: "Aereo un po' datato, manutenzioni necessarie in alcune finiture."

Punti negativi: "Very dated plane. First class seat was worn, crooked, and uncomfortable. No entertainment offered. Almonds or biscuit cookies were the only food options."

Punti negativi: "No fruit and cheese available to purchase one the flight. Need more than cookies"

Punti negativi: "The touch screen did not work properly"

Punti positivi: "The seats were so comfortable"

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti negativi: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Punti negativi: "Bigger seats the new ones are way to narrow"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "Good amount of space on the plane, lots of movies to watch, good food and drink."

Punti positivi: "Great airline"

Punti positivi: "Fantastic gate agents!"
Punti negativi: "The food was terrible."

Punti positivi: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Punti negativi: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"

Punti positivi: "Slow service."
Punti negativi: "Better communication!"

Punti positivi: "Friendly crew, upgraded seat was worthwhile"
Punti negativi: "More snacks in between meals,"

Punti negativi: "Troppo ritardo"

Punti positivi: "Good for both."
Punti negativi: "Bigger seats."

Punti positivi: "Everything was smooth and effortless."
Punti negativi: "Can’t think of anything."

Punti positivi: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Crew was great and professional."
Punti negativi: "Entertainment controls were outdated and confusing to operate. There were no charging ports."

Punti positivi: "Crew was good"
Punti negativi: "Food"

Punti positivi: "The service"
Punti negativi: "The food."

Punti positivi: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Punti negativi: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Punti positivi: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Punti negativi: "I would have to dream something up."

Punti positivi: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Punti negativi: "Nothing"

Punti positivi: "Good flight, arriving well on time."

Punti positivi: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Punti negativi: "Nothing to say"

Punti positivi: "The seats seemed to have more space on this plane which was nice."
Punti negativi: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Punti positivi: "Great food"
Punti negativi: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Punti positivi: "Arrived early!"
Punti negativi: "Boarding seemed disorganized."

Punti negativi: "Flight was cancelled."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Punti negativi: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."

Punti positivi: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Punti negativi: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Punti positivi: "Nothing really"
Punti negativi: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."

Punti positivi: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Punti negativi: "Crowded seating, wake-up for breakfast service two hours before arrival"

Punti negativi: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."

Punti positivi: "Cabin crew very pleasant"
Punti negativi: "Lost our bags, little sympathy from staff"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Wider seat than most business class"
Punti negativi: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti negativi: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."

Punti positivi: "Nothing"
Punti negativi: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Punti positivi: "Easy airport business"

Punti positivi: "Service"
Punti negativi: "Only one queue for boarding. Flight late on arrival."

Punti positivi: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Punti negativi: "As above"

Punti positivi: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Punti negativi: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Punti positivi: "Same as above"

Punti positivi: "Food and staff were great"
Punti negativi: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"

"Could not hear announcements from staff. Luggage in hold was delayed on both legs of trip."

Punti negativi: "Not to have 2 distressed cats on board meowing non stop for 10 hours."

Punti positivi: "The sear was messy they didn't clean it it was full of pieces of bread."
Punti negativi: "boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart."

Punti negativi: "Advertised October Pink products but did not have them for breast cancer support"

Punti negativi: "Thé qualité officielle the images"

Punti negativi: "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."

Punti positivi: "I like the comfortable seats"
Punti negativi: "Service lag a little"

Punti negativi: "Sedile scomodissimo, bagaglio smarrito, é rimasto a Parigi dopo la corrispondenza !!! Pessimo servizio"

Punti positivi: "Crew was very friendly and seat in KQ is super comfortable in Business."

Punti positivi: "ok"
Punti negativi: "spazi cibo"

Punti negativi: "Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta."

Punti positivi: "Aereo partito abbastanza in orario, arrivato cmq in anticipo. Sedili adeguati con discreto spazio per le gambe. Snack e bevanda anche su volo breve (1:40)"

Punti positivi: "Perfetto."

Punti positivi: "Upgrade in business class da premier economy"
Punti negativi: "La puntualità, il volo è partito e arrivato in ritardo di 45 minuti"

Punti positivi: "The crew was friendly!"
Punti negativi: "Once again no vegetarian options."

Punti positivi: "Volo breve, ma aereo puntuale sia alla partenza che in arrivo."
Punti negativi: "Ho trovato un po' squallido il terminal 2G da cui e' partito il volo. Negozi distanti dal terminal e mediocri. Al terminal vero e proprio non so nemmeno se c'erano le toilettes."

Punti positivi: "Ottimo sia il tempo di imbarco che la puntualita' in partenza ed in arrivo. I sedili della economy sono sempre piuttosto piccoli e con poco spazio per le gambe, specie se sei piu' alto di 1.80 m."
Punti negativi: "La selezione di film e' abbastanza ridotta, soprattutto quelli in lingua italiana. Mi ha lasciato perplesso la scelta di passare un pasto alle ore 16 ( relativamente alla localita' di partenza) dopo aver fatto l'imbarco alle 13 e con un pacchetto di cracker nell'intervallo. Non c'e' stata cena."

Punti positivi: "Everything. crew friendly and food/drinks the best"
Punti negativi: "Nothing...all was wonderful"

Punti negativi: "Not much legroom."

Punti negativi: "Necessita inesire nel questionario la possibilita N/A"

Punti negativi: "La sufficenza della hostess nel servire il pranzo e la non conoscenza dei vini che serviva, servendone uno per l'altro, peccato, perche la carta vini era di ottimo livello."

Punti positivi: "Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class."
Punti negativi: "Business class seating on the AirBus 318 is very cramped."

Punti negativi: "My luggage was lost in Paris. Now I need to wait still."

Punti negativi: "Because of change in plane..bad choice of seat for long legs of husband...then late in Atlanta and very late into DC"

Punti negativi: "Entertainment screen did not work; in neighboring seat it could not be switched off when we wanted to sleep; sourly employees everywhere (re-booking counter an exception); food close not being edible and cold; I forgot my watch on when going through security in the Air France terminal; when I started to say "sorry" I was yelled at by the screener who said that she will do the talking; she sent me back through the scanner twice without my watch, then once more with the carry-on and made sure that I went to the end of a very long line to wait for another screening rather than having me just go through the scanner without my watch. Needless to say, there was nothing else suspicious about me once the watch was removed. Eager to exercise her power, the security person did not seem to consider that she slowed down a long line of people waiting to be screened. I should add that I am 73 yrs old grey haired female who has traveled a lot both for pleasure and business during my entire life, often to some difficult places and that I do not argue with or provoke those in power in a situation like this. The yelling and the sending me repeatedly through the scanner, which did not beep once the watch was removed, was beyond anything I had experienced anywhere else. The sending me to the very end of the line seemed outright spiteful. (I did miss the plane connection.)"

Punti positivi: "Onboard crew was friendly. Dinner was good"
Punti negativi: "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"

Punti positivi: "Fast and efficient boarding and friendly and efficient staff. Landed 15min ahead of schedule."

Punti positivi: "From the boarding, to the friendly hostesses to the food and the business class seat, I was impressed all the way. My first time to fly Air France business to the US and it was great. I recommend it!"
Punti negativi: "I just expected better toilet bag for business but what was given out was just basic."

Punti positivi: "Enjoyed my food, especially tasty for airplan fare!"
Punti negativi: "Not enough leg room"

Punti positivi: "Puntualità"
Punti negativi: "Per imbarcare un passeggino un'Odissea al Charles de Gaulle 2, con personale di terra scortese ed inaffidabile e un giro dell'aeroporto per trovare dove imbarcarlo. Davvero pietoso. Personale di volo affabile e cortese, atterraggio non morbidissimo. Panini al formaggio di capra e lamponi incommentabili."

Punti positivi: "It was a wonderful flight and service . Hospitality and welcoming."
Punti negativi: "Nothing everything was amazing ."

Punti positivi: "Very helpful cabin crew and did well to communicate in English to me. Flight was on time and landed ahead of schedule"
Punti negativi: "Entertainment system had to be rebooted as it did not work Small screen handset was not working for the entire flight food selection was not as big as KLM or China Eastern Bathroom on board was smaller than KLM or China Eastern which meant changing into more comfortable clothing for the night flight"

Punti positivi: "Average"
Punti negativi: "I leave my jacket in the hanger when I get off the airplane I realized that they didn’t gave it to me. I inmeadiatly tey to go back but I couldn’t I went to the counter and they said that there was noting on the plane !"

Punti positivi: "Niente"
Punti negativi: "Tutto. Dall’imbarco alla sbarco, Air France e’ una schifezza unica."

Punti negativi: "at no point when buying my ticket did the site say zero bags were included. In fact, when purchasing it said that information about baggage was not available.Shocked to have to pay 50 dollars for one bag. I am member of Flying Blue. One bag has always been included in the price of a ticket flying transatlantic."

Punti negativi: "Couldn't make the connection....Overall....an aweful experience!"

Punti positivi: "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
Punti negativi: "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."

Punti negativi: "Peccato che arrivi allo scomodissimo terminal G dell’Aeroporto Charles de Gaulle."

Punti positivi: "Staff pleasant and courteous fine meal and beverages! Arrived ahead of schedule in Bucharest!! Overall a very pleasant experience!"

Punti positivi: "Staff was nice"
Punti negativi: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies."

Punti positivi: "Nice crew, free snacks"
Punti negativi: "For taller people flying economy sucks . The seats are always to small"

Punti positivi: "Crew was nice and responsive"
Punti negativi: "The overall experience is regular at best"

Punti positivi: "Friendly staff"
Punti negativi: "Window pane was broken on my side and I couldn't shut it down. As it was a day flight the sun heated my skin badly"

Punti positivi: "The crew was good and very good pilot's"
Punti negativi: "No leg room between seats"

Punti positivi: "Aeromobile comodo e personale davvero professionale"

Punti positivi: "it was cancelled so they got me on the next flight on Turkish"

Punti positivi: "The price 50€ cheaper than the other operators. Quick flight. Kind crew."
Punti negativi: "Lack organisation for checking. No difference if you have done the checking online. No breakfast on a 7am flight though included in the price."

Punti negativi: "My baggage was broken"

Punti positivi: "Friendly onboard staff"
Punti negativi: "Treated like cattle while boarding unless your preferred member. Average food quality."

Punti positivi: "Priority boarding"
Punti negativi: "Premium economy seats do not recline, only slouch. One of our 2 seats wouldn't slouch more than half way. The entertainment options are extremely sparse and the screens are 4:3 ratio, tiny, and of such poor quality that they look like laptop monitors from 1999."

Punti positivi: "Easy"
Punti negativi: "All was good."

Punti negativi: "Delayed flight. Sat on Tarmac for 60 mins"

Punti positivi: "Not much"
Punti negativi: "The customer service, both on the phone & in person"

Punti positivi: "American Airlines officially has the most uncomfortable seats. The seats barely recline at all, the cushions on the seats are thin and they simply pack too many seats on the plane to not feel like you’re packed in a can of sardines."
Punti negativi: "Re-design the seating on your planes. It sucks at this point."

Punti positivi: "On-time, crew was nice."
Punti negativi: "Seats are too tight. Board from the outsides in, not front to back. Windows seats in the back go first (after first class, ADA, etc), and fill the cheap seats back to front. As it is, literally everyone with an aisle seat ends up on first and overheads fill before people have a chance to know, requiring a lot of against-the-flow foot traffic and delays pushing away from gate."

Punti positivi: "That the flight attendant was really helpful"
Punti negativi: "If the flight would have been on time"

Punti positivi: "Plane was newer than I expected. Had tv monitors on the back of seat headrests."
Punti negativi: "The flight was delayed an hour because the flight crew was late."

Punti positivi: "Nothing other than being able to get off this plane ride as soon as possible."
Punti negativi: "Everything. Friendlier crew who could look like they enjoy their job more. Seat and comfort. Seat pitch was awful for a major airline. Some discount airlines seats were more comfortable w/ more space. Boarding was archaic. Climbing stairs down to tarmac, bus ride, climbing up stairs to plane."

Punti positivi: "JAL flight crew were the best"
Punti negativi: "all were good"

Punti positivi: "nice entertainment when you use the AA app."
Punti negativi: "Unbelievable turbulent and bumpy ride. Not AA's fault but the question was "how was the trip?" It was a white-knuckle ride."

Punti positivi: "The announcements were clear and the captain did not mumble! Not sure what happened at the airport but we had issues with ground crew not coming to help park us. The captain made sure we were informed and it didn’t really add to much to our time."

Punti positivi: "Food and entertainment were great"
Punti negativi: "wish there was more legroom"

Punti negativi: "The wifi was out so I was unable to do what I needed to do and I was unable to stream music"

Punti positivi: "Solo la cortesia di uno steward italiano"
Punti negativi: "Tutto, assurda l’assenza di on board entertainment"

Punti positivi: "Niente"
Punti negativi: "No schermo per visione film Qualità del cibo scadente Servizio a bordo mediocre"

Punti negativi: "Uncomfortable plane"

Punti positivi: "On time, clean airplane"
Punti negativi: "Boarding system very odd"

Punti positivi: "Love flying with AMERICAN AIRLINES."

Punti negativi: "The flight attendant dint even offer me water and just passed by me."

Punti negativi: "3 hours delay, NOT entertainment at all, this is ridiculous! The dinner was regular, but breakfast was terrible."

Punti positivi: "The actual flight itself was fine and the inflight entertainment provided good entertainment."
Punti negativi: "From the begining the trip was plagued by delays. I was supposed to leave Monterey at 0600, we didnt leave until 0630. Then my Phoenix flight was delayed by two hours that caused me to shift flights in Charlotte because i would miss my connection. Lastly, they had to change a break on the plane leaving Charlotte so instead of getting home at 7 like i was supposed to, i got into Norfolk at 1139 pm."

Punti positivi: "The boarding was fast and the flight arrived early."
Punti negativi: "There was no entertainment on the flight other than the overhead tv which was hard to see and a poor movie choice. There was also a very loud family seated next to me which the crew did nothing to keep the noise down. Wouldn’t fly American internationally again."

Punti negativi: "Boarding is always awkward on any airline. If you boarded back to front and deplaned front to back, time and aggravation would be reduced."

Punti positivi: "The flight attendant was one of the best that we have ever had on this flight. Since we were a late afternoon flight out of O'Hare we did had a departure delay. But the flight attendant served us drinks and snacks while on the ground. And after we took off he came around again and offered us more drinks and snacks. As we departed the plane he even offered us snacks to take with us."
Punti negativi: "Small plane, cramped seating."

Punti positivi: "Aero e spaziozo."
Punti negativi: "x 5 ore di viaggio un bichere di aqua e un biscotto."

Punti negativi: "They separated my bags, so I had to wait in Philadelphia for my bag to arrive on next flight 2 1/2 hours latter. Not happy after flying from Sydney."

Punti negativi: "'ll volo da Philadelphia a Washington ha ritardato più di 5 ore"

Punti negativi: "Il volo era stato overbooked"

Punti positivi: "Didn't fly."
Punti negativi: "Didn't fly. Rented a car because this flight was delayed for no weather related issue."

Punti positivi: "Il cibo discreto"
Punti negativi: "Tutto scomodo, sedili stretti e scomodi, niente schermo Tv personale, aereo vecchissimo ma soprattutto un gran freddo. Tutti i passeggeri imbottiti e neanche dopo le ripetute richieste la temperatura è rimasta per tutta la durata"

Punti positivi: "tutto ok"

Punti negativi: "The gates closed early and I missed this flight! Horrible service, never flying American again."

Punti positivi: "Imbarco"
Punti negativi: "Sedili scomodi e mancanza di televisore personale"

Punti positivi: "Direct flight"
Punti negativi: "Horrible customer service, excessive baggage fees, rude counter staff, no leg room, narrow seats"

Punti positivi: "I liked the expediency of being rescheduled for another flight and the kindness of the American Airlines staff. When I first received my boarding pass, the pass listed gate A24 as the one where my flight was scheduled to depart. The plane destined to depart from Dallas to LAX did not show up. However, a few of us were kindly offered a cot and blankets to sleep on. The next morning I folded the cot and the blankets and found an American Airline staff member who swiftly rescheduled me for another flight to LAX. She did state that the original flight had departed at 11:15 p.m."
Punti negativi: "From around 6 P.M., December 11, 2017, I was at gate A24 - the gate listed as the Departure gate for my return flight to Los Angeles. The last flight that left went to Saint Louis, I believe. There was never a flight to depart from Gate 24 to Los Angeles. I believe the gate may have been changed and for some reason, those who were at Gate 24 were not informed. Also, the travel instructions on the advertisement for scheduling the flight mentioned the ability to carry on luggage for no additional charge. When I received my boarding pass, it stated I was only allowed to carry on baggage that would fit underneath the seat and not in the overhead bin. I had to pay to check my baggage that I thought was free. In spite of the changes, the flight was a good flight. Thank you"

Punti positivi: "The crew was friendly and the flight was great."

Punti negativi: "No food, no entertainment, no room for luggage, no good."

Punti positivi: "Short flight, available texting for t mobile customers"
Punti negativi: "AA overbooked their flights too much"

Punti negativi: "I had a connecting flight in DFW to BOS. My plane left late from OKC, giving very little time to get to my connecting flight in DFW. The flight arrived in BOS and I got to the gate at 6:15pm; with a flight departure of 6:25pm. I felt the gate agent handled the situation very poorly. Instead of letting me, and another passenger with the same situation as mine, let us know why the gate was closed 10 minutes prior to departure was rude and brusque and said sorry, nothing could be done. A simple explanation of why we couldn't board would have gone a long way. She finally barked out for us to go to Customer Service to re-route us. Customer Service was very slow and the agents had attitudes. I did get on an AA flight the next morning, including comp vouchers for dinner and breakfast, but I missed an entire day of the conference I was attending in Boston."

Punti positivi: "I haven't flown AA in a while, I was impressed with the entertainment and food!!! They had a variety of movies. Also, the food was simply but delicious! I had the pasta and it was good!"
Punti negativi: "I feel like they are cramming more seats on a plane. I am 5'2 and I felt I had no leg room!!!! It's an international flight, they should be some roominess!!! I rather chose an Asian airline than a USA airline. I can't believe the space!"

Punti positivi: "New plane, no delays"
Punti negativi: "On way there wasted too much time.with delays"

Punti positivi: "Always delayed. Always check my carry on. Which equals me being late to where I'm going."
Punti negativi: "See above"

Punti negativi: "The tsa in chicago was very unorganized. The tsa workers were extremely rude."

Punti negativi: "Aereo vecchio"

Punti positivi: "The smoothness of the ride"
Punti negativi: "Boarding was rushed then we sat on plane for an hour before take off. Then movies i wanted to watch wouldnt work and crew was annoyed and not helpful. Food was ok... mashed potatoes would have been better as rice with chicken."

Punti positivi: "The male server was great. The ice cream for dessert was magnificent."
Punti negativi: "First class was awful- no drink service for far too long, didn't have my food order that I selected ahead of time, the female asian flight attendant was not friendly at all, the seat reclined at the back only there was nothing for your feet, the blankets were awful, and movie selection was mediocre at best."

Punti positivi: "Leaving the plane was my favorite part. Entertainment was one of the best (American run flight and plane)."
Punti negativi: "Seats were very cramped and did not recline enough to get comfortable. Temperature of the cabin was hot then cold. No sleep again. But the cabin crew looked refreshed in the morning. Guess they had better seats. It should be a law that all airline employees from the CEO on down should only be able to fly in coach. Maybe then the seats will get better."

Punti negativi: "The flight left almost 6 hours late, and the delay was not directly due to weather. Another flight from and to the same airports left as scheduled 3 hours before this one finally left."

Punti negativi: "The "valet" checking of larger carry on bags was not acceptable. Passengers were expected to load their bags on a large cart while airline workers stood by watching them struggle, including the elderly. I was very disappointed and embarrassed for this airline. Customer service is definitely not a priority!"

Punti positivi: "How amazing is it in any service oriented business that the professionals around you provide service with a smile and are attentive to your needs!"

Punti positivi: "The atention"
Punti negativi: "Confort"

Punti negativi: "Passengers were packed too tight. I had a woman put her but in my face while I was seated, and hit me in the head with her bag while she tried to get out of the way of another passenger."

Punti negativi: "They overcrowded the flight in the middle of a global pandemic which shows they only care about making money and they do NOT care about the health and safety of their passengers."

Punti positivi: "Entertainment"
Punti negativi: "It could be very nice to notify that selecting seat will be charged. I will not Purchase United airline any more. Even it’s code share."

Punti positivi: "Zip"
Punti negativi: "Everything!"

Punti positivi: "The flight was easy and quick. These small planes are actually pretty comfortable."
Punti negativi: "Waiting for a gate in Chicago is never fun. Most people on the plane seemed to have tight connections, and I'm guessing most of us missed them. I only made mine because the next flight was delayed."

Punti positivi: "It really miss timed, not like was expected!! Bad taming for take off was really as I expected , thankx good I was there to early!!!"

Punti negativi: "Got to airport, no gate assigned. Waiting in line for 37 mins. To have the gate staff walk away and help other customers. Than got a gate with notice of a 2 hour delay. Got to gate and got another notice with another delay. Our 8:45p flight left at 12:40am. Plus had another gate change."

Punti positivi: "Crew was helpful."
Punti negativi: "None at this time."

Punti positivi: "No problems"
Punti negativi: "No issues"

Punti negativi: "Il personale dovrebbe imparare a parlere meglio l'inglese e soprattutto a dare indicazioni corrette!!"

Punti negativi: "Da milano a new york ho pagato il bagaglio da stiva 52,00€ arrivata a New York per Nashville ho dovuto pagare altri 65$ Per la mia borsa altrimenti non mi facevano imbarcare ASSURDO!!! Al ritorno da Nashville a New york ho pagato 30$ per il bagaglio da stiva e altri 60$ per ill volo per Milano."

Punti negativi: "Il personale agli imbarchi dovrebbe essere più gentile e cortese!!"

Punti positivi: "Crew was nice and very efficient"
Punti negativi: "Maintenance didn't have plane ready to depart on time"

Punti positivi: "Volo breve ma piacevole Buono lo spazio per le gambe Gradevole lo staff a Bordo !"
Punti negativi: "Niente da segnalare"

Punti negativi: "Nessun pasto su un volo di 6 Ore??? Il cibo era a pagamento! Niente cuscini (ci hanno detto all’inizio dell’imbarco non abbiamo cuscini usate i vostri capotti come cuscini. Non importa che non ci siano cuscini ma e ridicolo di fare l’annuncio chiedendo di usare i propri capoti come cuscini Cuffie a pagamento ! Sul serio?"

Punti positivi: "Free snacks. But prob only cuz I got the cheapest option."

Punti positivi: "Pulizia aereo"
Punti negativi: "Trolley a bordo senza poterlo collocare sopra la cappelliera corrispondente al posto assegnato"

Punti positivi: "Nice seats"
Punti negativi: "No headphones available. No menu selection available."

Punti positivi: "The new Polaris business cabin is awesome"

Punti positivi: "The new Polaris business cabin on 777-200 is awesome"

Punti negativi: "il bagaglio è stato consegnato con un giorno di ritardo, nonostante abbia superato i controlli della dogana correttamente (l'ho riposizionato personalmente sul secondo rullo)"

Punti positivi: "Entertainment in aereo"
Punti negativi: "Pasta scadente. Aggiungere pizza alla offerta di cibo. Facilmente refrigerabile e impossibile che sia cattiva. Facile da mangiare."

Punti negativi: "United Business class to Tokyo was comparable to traveling on Premium Economy on other Star Alliance airlines. Disappointing."

Punti positivi: "The staff was courteous and efficient. The entertainment selections were diverse. The seating was adequate for a long haul flight."
Punti negativi: "The check-in process took 50 minutes at the counter as the staff told me that I needed a visa for China (transit) while that info was incorrect. I had to deal with online customer service while the person at the counter couldn’t help. It finally took 3 people at the counter to send me away. Once on the plane for a 14+ hour flight, I couldn’t use the bathrooms freely as they were filthy. The staff obviously didn’t maintain the bathrooms during the entire flight. The food served made me wish that I had bought take-out food for 3-meals prior to my boarding. the quantity of food was inadequate for the long flight as well. 1 extra snack would have been appreciated. I will likely book my future trans-Pacific flights with another airline."

Punti positivi: "PERSONALE OTTIMO, IL MIGLIORE MAI AVUTO"

Punti positivi: "The flight attendants were cheery and quick with their service. Was very impressed."
Punti negativi: "I was sitting in the row behind the extra leg room seat. When they were fully reclined, I could not open my laptop fully, so I had to work with my laptop screen angled toward me. The seat back entertainment screen was impossible to see when the seat in front of me was reclined as well, and the screen did not adjust/tilt. Worst of all, it was extremely difficult to get out of the seat."

Punti positivi: "Both airports what one expects when one hopes for a good flight."

Punti negativi: "Had anightmare will complain to united diect"

Punti positivi: "Flight was quick once we got on to it."
Punti negativi: "It took a while to get word that the flight was delayed. In the mean time I was running back and forth between the gate that my plane should have been at and the terminal board."

Punti positivi: "Il Posto Al mio fianco era libero"
Punti negativi: "Divertimento a pagamento"

Punti positivi: "I has two seats cose ro me empty!"
Punti negativi: "The video entertainment was not free."

Punti positivi: "The flight attendant was positive."
Punti negativi: "Baggage check in was very rude. I handed my boarding pass and passport first and the mouthy black man yelled that my bag should be placed first. I was making sure first that I didn't need to go to a different area for bag check. United needs to teach their workers some manners."

Punti positivi: "I liked that the suitcase was stowed"
Punti negativi: "Waiting 11 hours for a flight to Portland"

Punti positivi: "sistema di intrattenimento buono"
Punti negativi: "il volo San Francisco Toronto è partito in ritardo e durante tutto il volo il personale non è stato in grado di darci alcuna informazione riguardo alla connection per Milano (medesima compagnia.....). Tutti quelli che avevano coincidenze strette sull'aereo per ogni parte del mondo erano allibiti da questa mancanza di informazioni, Una volta arrivati a Toronto il personale di terra non sapeva nulla e siamo dovuti correre fino al gate seguendo le indicazioni dei monitor che davano lo stato del volo come "Boarding". Arrivati trafelati al gate abbiamo scoperto che il volo era partito mezz'ora prima e si erano dimenticati di aggiornare lo stato del volo sui monitor......................... Dopo un'ora di attesa al banco dell'assistenza ci hanno mandati in hotel e dato il biglietto per il volo del giorno successivo. Parte dei pasti li abbiamo pagati di tasca nostra visti i pochi dollari di buono per mangiare (7$ per la colazione, 10$ per pranzo e 15$ per la cena, spendibili esclusivamente all'Holiday Inn dove la sola colazione a buffet costava 17$ + tasse..."

Punti negativi: "volo in ritardissimo e cibo a pagamento"

Punti positivi: "There was plenty of space on the plane even tho it was completely full"

Punti negativi: "Contestant delayed flights. Cancelled flights. Overbooked flights. Threats to cancel flights if people didn't board quickly. And on top of that 60+ people without baggage that was lost.."

Punti positivi: "Polaris"
Punti negativi: "It is smaller"

Punti positivi: "I had a good flight!"

Punti positivi: "Nothing"
Punti negativi: "Purchased ticket and it was this thing called Basic Fare Ticket???? Which means No refund, No Cancellation or Rescheduled Flights! You cannot pick your seat and will not be able to purchase a better seat even if it says available. Paid way too much and had to stay longer for my father's heart attack and lost the ticket and had to but a 1 way ticket back home and had to purchase my seat on top of all this. Over $1600 paid and still wanted $80 for my seat of choice. How Greedy."

Punti positivi: "New plane, great service."
Punti negativi: "The hot meal was gross, but that's too be expected these days. It was nice to even get one, honestly. In flight wifi didn't work but the crew was great about helping us get in touch with customer service about it."

Punti negativi: "Flight delayed 2 hours. United representative did not have current flight status and was unable to help me reschedule my flight until the next day. Luckily the airport staff had more current info and was able to reschedule my connector flight for that afternoon"

Punti positivi: "Good crew. Very professional."
Punti negativi: "Back seat in plane does not move- tough for long trips. Having personal entertainment means if you do not know ahead- no options."

Punti positivi: "Spazio per le gambe leggermente maggiore rispetto al volo di andata operato da Lufthansa, schermo per l'intrattenimento e scelta di film/serie tv molto buoni."
Punti negativi: "Inaccettabile che le hostess siano scortesi e rispondano in modo brusco a domande (tipo dove si trovano le toilette) fatte con gentilezza! Viaggio tantissimo, ma non mi era mai capitato, neanche nelle low cost, che passando con il carrello delle bevande, la hostess sbraitasse "Something?" ai passeggeri, quasi correndo, e che sembrasse addirittura scocciata se viene fermata per dell'acqua!! Pessima impressione, che ha reso ancora più sgradevole un red-eye flight che già di per sè non è un'esperienza piacevole."

Punti negativi: "Pilot missed the landing. Staff uncourteous."

Punti positivi: "Flight attendants were helpful, courteous, and welcoming."
Punti negativi: "My seat didn't recline"

Punti positivi: "New plane, very spacious"

Punti negativi: "Never made it to this flight."

Punti positivi: "Arrived on time with all luggage"