Trova voli economici da Torino per il Messico

Punti negativi: "Despite the fact that I fell skiing and broke my elbow, requiring surgery, for which I sent a copy of the medical procedures, Aeromexico was the ONLY part of my trip, other flights and hotels, that refused to offer me a change of date option. Terrible customer service."

Punti negativi: "Every time I fly from Brazil to USA and back I always can carry to luggage of 23kg in American Airlines but this company only allows 1 luggage and they charge me 90 dollars for the second one that’s bad"

Punti negativi: "No hubo comida suficiente"

Punti positivi: "confortable and good service."

Punti negativi: "More food more room - but hey that’s what we always want"

Punti positivi: "crew with good attitude"
Punti negativi: "food was a waste of time, of energy, of bread, etc"

Punti negativi: "Everything"

Punti positivi: "Crew was amazing"
Punti negativi: "Gave the option to chose seat"

Punti negativi: "A late flight due to a mechanical problem. Missed connection and Delta was of little help."

Punti negativi: "Very bad service, airline unrespectfull, discortesy"

Punti positivi: "Great and faster"

Punti positivi: "The flight was on time at departure and 30 minutes on arrival."
Punti negativi: "Since I got a good deal on the ticket, my boarding zone was “Basic”. That kind of sucked, but I still could fit bag in the airplane so it all worked out"

Punti positivi: "Nothing"
Punti negativi: "Everything. Awful plane, seats and service"

Punti positivi: "All for everithing. I thing that for the firth fly if your conditions are aceptable idillio contaci your company. Thanks you. Vega Consuelo Milano"

Punti positivi: "Overall ok."
Punti negativi: "Cabin was freezing."

Punti positivi: "Fast easy on time"

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti negativi: "A parte il volo in ritardo di 1 ora e un quarto tutto bene, un po’ rumorosi i motori."

Punti negativi: "Very uncomfortable seating"

Punti positivi: "everything was perfect. Even though our flight was international the delta airline app allowed us to complete check in process without major delays. - 5 star in flight service and flight attendant personnel"
Punti negativi: "I liked everything"

Punti positivi: "Personale cortese con servizio rinfresco compreso"
Punti negativi: "Aereo un po’ antiquato md80, con motori posti nella parte posteriore molto rumoroso e fastidiosi."

Punti positivi: "La puntualidad"
Punti negativi: "Todo fue perfecto"

Punti positivi: "Food service was good."
Punti negativi: "The the audio stopped workin halfway through the flight."

Punti positivi: "Flight was ok."
Punti negativi: "Soggy bun sandwich prepackaged with mayo that was not up my standards. Broken video screen meant no entertainment other than the book I brought."

Punti positivi: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"
Punti negativi: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"

Punti positivi: "Flight attendants were great"
Punti negativi: "We were moved to the Exit row, but the woman at the ticket desk said that the seats reclined...BUT they did not!! So, that was a bummer!"

Punti positivi: "the service, on time departure, early arrival, FOOD at no cost"
Punti negativi: "nothing...everything was great"

Punti negativi: "Ho preso premium economy ma non ce la neanche appoggio piedi"

Punti negativi: "Food."

Punti positivi: "Great service."
Punti negativi: "No power outlets. No WiFi. Limited movie selection."

Punti positivi: "A great flight overall. Delta provided a lot of entertainment options. Flight attendants were very friendly."
Punti negativi: "I don’t like that we had to pay for our checked bag."

Punti negativi: "Non ho preso questo volo da LA a Mexico City. Ho chiesto un rimborso e non mi e’ stato dato."

Punti negativi: "Delta staff is not too friendly"

Punti positivi: "Being able to watch movies"

Punti positivi: "Seat was upgraded."

Punti positivi: "Not much"
Punti negativi: "No leg space whatsoever. I'm 6'8 and am being told to keep my legs in while it is near impossible or I'm eating my legs. I became so uncomfortable I became nauseous. Anyone above 6'4 is having a rough flight."

Punti positivi: ":("
Punti negativi: "Bad food"

Punti positivi: "The service was exelente"

Punti positivi: "Flight was on time, crew was friendly, plane was clean, and boarding was painless and efficient. Food was served which was a huge plus. I appreciate having a choice of almonds for a snack."

Punti positivi: "Even though I was disappointed by not being able to get the boarding passes from Delta for Aeromexico’s connecting flight to Bogota, I had an agent greet me after customs in Mexico to issue the boarding pass so I could use the transfer flight line. Excellent service throughout the entire trip."
Punti negativi: "Confusion over my boarding pass at the Delta terminal in Detroit."

Punti positivi: "Il personale di Klm è stato molto gentile e anche quelli di Delta"
Punti negativi: "Troppo tempo di attesa ad Atlanta"

Punti negativi: "Lo spazio a bordo, sempre meno !"

Punti negativi: "My registered luggage was sent LAX->MDE and i had a short change in MEX. Running out of the LAX->MEX plane, the crew the said: "don't forget to pick up your luggage".. and then all went pairshaped. One member of MEX staff claimed the baggage is going directly to destination, another said that it won't and i need to pick it up myself and do god knows what with it. LAX->MEX flight delayed by 30mins, 1hr change time. Everybody relaxed just me loosing all my boozy contraband as i had no choice but to put my registered luggage thru security."

Punti positivi: "In some Delta flights that I had in the past the plane was just ok, not bad, not good. But this plane ATL-MEX was great, very nice and conformable plane, it looks and feels excellent!"

Punti positivi: "Tudo conforme esperado em um voo da Delta."
Punti negativi: "Nada a reclamar."

Punti positivi: "They hade entertainment"
Punti negativi: "No food"

Punti negativi: "Drop off bagaglio lentissimo , 1 ora in attesa. Tre desk aperti ma due bloccati da passeggeri per 1 ora"

Punti positivi: "Nothing"
Punti negativi: "In between Delta and Aeromexico changed my flight and made me travel more than 24 hours. In addition, I was traveling with a suitcase and nobody was able to pick it up for me. Layover time was 6 hours originally. Service from Aeromexico at JFK is the worst"

Punti positivi: "NA"
Punti negativi: "I did not receive acknowledgment that I had cancelled the flight... and I still received 'updates' to give uncertainty to the status."

Punti negativi: "Just the entertainment. Movies could be slightly better not a critic just a suggestion"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "They crew were super amazing the food was delicious"
Punti negativi: "Well I’m tall and I was having a little trouble sleep"

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "We got an upgrade to business class and the experience was extraordinary. The service in general, but the warmth smile and courtesy of the flight attendants made the experience fantastic"

Punti positivi: "Itinerary - hours of flight"
Punti negativi: "Dinner could have been earlier"

Punti positivi: "The punctuality and the entertainment"
Punti negativi: "Perhaps a more organized boarding process"

Punti positivi: "The crew was cranky at the beginning of the flight."
Punti negativi: "More space!"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Nothing"
Punti negativi: "Lufthansa is not a pioneer flying company as you think, everything comes from Germany is low quality especially service!!!"

Punti positivi: "The confort and quality of Lufthansa is excellent!"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti negativi: "Better Communication from Lufthansa"

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "Everything was amazing. I didn’t like the part where my luggage was lost and I still have no idea when or if it will ever be found."
Punti negativi: "Having my luggage arrive at my destination with me."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti negativi: "Turbines did not start up initially. 1h delay."

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti positivi: "Very amazing"
Punti negativi: "Good"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "The plane was uncomfortable and things were falling apart"

Punti negativi: "Voli in ritardo"

Punti positivi: "Great Experience."
Punti negativi: "Great Experience"

Punti positivi: "Timely departure and arrival. Friendly and effect I’ve staff. Despite close connection in Frankfurt, luggage made it with me to Atlanta."
Punti negativi: "Classical music selection was extremely limited. Complementary headphones were inferior to the point of being useless. I could understand only a small amount of the dialogue until I switched to my own earphones."

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "The food and attention of personal crew"
Punti negativi: "Delays in the itineraries and the entertainment system did not work well"

Punti negativi: "Everything was good except that I thought I booked a flight with the first checked item free which turned out not to be the case. If I had factored in paying for suitcases I would have booked something else."

Punti positivi: "Friendly staff"
Punti negativi: "Nothing"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "Middle seat was empty in business class"
Punti negativi: "Business class leg room was not much, if any, more than in economy but the ticket cost sure was a lot more."

Punti negativi: "It seems like my gluten free meal request did not go through. But I must admit it, It could also be my fault"

Punti negativi: "Special meals were wrong with two meals during the flight!"

Punti negativi: "Troppo freddo"

Punti positivi: "Very comfortable, amazing crew and service. Entertainment was very good with lots of options."

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "I made it to my destination"
Punti negativi: "Cancelled flight, timing, and a day lay over I wasn’t pre pared for."

Punti positivi: "Crew was hospitable and flight was clean."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti negativi: "Allow business passenger to use front bathroom."

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Punti negativi: "Nothing"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "Services is good ."
Punti negativi: "Food can be better"

Punti negativi: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Punti positivi: "Confort and kindness"
Punti negativi: "It was too cold"

Punti negativi: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Punti negativi: "Time"

Punti positivi: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Punti negativi: "Flight was delayed, had to run to my next connection flight."

Punti positivi: "Flight arrived on time"
Punti negativi: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Punti positivi: "Planes were on time and connections made."
Punti negativi: "One bag delayed as not put on flight and food could be better."

Punti positivi: "Good amount of space on the plane, lots of movies to watch, good food and drink."

Punti positivi: "very nice crew"
Punti negativi: "my bagfage was lost"

Punti positivi: "Newer plane, crew was amazing, seats were adjustable"

Punti positivi: "Comfortable seat, great crew."
Punti negativi: "Flight delayed, no USB port and no entertainment"

Punti positivi: "Great crew, comfortable seating with enough leg room."
Punti negativi: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Punti negativi: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."

Punti negativi: "Troppo ritardo"

Punti positivi: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Punti negativi: "Everything was very good."

Punti negativi: "Delays, took my hand luggage into the hold,"

Punti positivi: "The crew are amazing! Attentive and friendly."
Punti negativi: "The seats could have been bigger."

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Punti negativi: "Not having to walk outside in Edinbur4gh to board the flight."

Punti negativi: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Punti negativi: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

Punti negativi: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Punti negativi: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Punti positivi: "Everything is alright"

Punti positivi: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Punti negativi: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Punti positivi: "Smooth flight."
Punti negativi: "Seat a little cramped."

Punti positivi: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Punti negativi: "I would have to dream something up."

Punti negativi: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Punti positivi: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Punti negativi: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Punti negativi: "Food had only vegetarian choices. No charging place and ambiance was noisy"

Punti positivi: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Punti negativi: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Bording was good and general flight ok"
Punti negativi: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Punti negativi: "Crowded seating, wake-up for breakfast service two hours before arrival"

Punti positivi: "Very friendly and helpful personnel."

Punti positivi: "Good efficient flight crew friendly and helpful"

Punti positivi: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Punti positivi: "Cabin Crew was awesome."
Punti negativi: "Entertainment System was not working and no Non-veg food option in flight."

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Wider seat than most business class"
Punti negativi: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "Everything. Staff incredible."

Punti positivi: "The crew were pleasant"

Punti positivi: "Nothing"
Punti negativi: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

"I made a check in at the gate due to taking a connection flight bougth separatedly. The lady in the front desk was very rude, she asked me to fill in my info in the Verifly app, otherwise she couldnt check me in. I was in a rush dowloading the app, once I downloaded this one didnt work...it didnt let me select any option or to write any info. I asked her if she can help me and she told me she couldnt, it is Verifly or I would loose my flight At the end another lady from the airline told her this was nos necessary, and show her how to do it. But all the time they were very unkind, as if they were giving me the flight with no cost........"

"The had more than one hour of delay"

Punti positivi: "Attention, and flight"
Punti negativi: "Seat I don’t like to seat in the middle"

Punti negativi: "Dealy"

Punti negativi: "It was a very good flight"

Punti positivi: "Nothing"
Punti negativi: "Everything"

Punti positivi: "the seats are ok, but service was awful"
Punti negativi: "the fight attendants attitude"

Punti negativi: "The seats a but squishi. Everything else ok. Thank you."

Punti negativi: "Fix internet"

Punti positivi: "Space between the seats"

Punti positivi: "My seat mate"
Punti negativi: "The flight attendant"

Punti negativi: "Could give more time before baggage and check in. Arrived exactly one hour before flight and ohh my god........ Management however pulled some miracle...."

Punti negativi: "Space"

Punti positivi: "Attentiveness of crew and meeting my needs"
Punti negativi: "More leg room/space and a FREE sandwich. I’ll take one is those."

Punti positivi: "Width of the seat is nice"
Punti negativi: "Boarding process is not great and delays while already boarded are terribly frustrating"

Punti negativi: "Our extra legroom premium seats didn’t feel like we had much more room. No TVs, WiFi that didn’t work...left a lot to be desired. I know the standards are pretty low in the US compared to other countries, but for a plane that seemed relatively new, the lack of standard technology seemed cheap."

Punti positivi: "The plane was very comfortable and clean. The seats were larger than those on other economy flights. In flight wi fi entertainment was great, as long as you have a device."
Punti negativi: "The flight was delayed from 9:35 PM to 10:15. No announcements were made at the gate. We were all standing around (no seats left) and only had text or email notifications informing us. I overheard crew say it was entirely avoidable, and the fault of some crew that weren't at the right place on time"

Punti positivi: "Very kind flight attendant. Flight on time."
Punti negativi: "My entertainment screen did not work."

Punti positivi: "Flight attendants were great."

Punti positivi: "Ok trip"
Punti negativi: "Could not watch movies on app or website.. “technical dificulties” made the trip longer and dull"

Punti positivi: "Solo la cortesia di uno steward italiano"
Punti negativi: "Tutto, assurda l’assenza di on board entertainment"

Punti positivi: "Niente"
Punti negativi: "No schermo per visione film Qualità del cibo scadente Servizio a bordo mediocre"

Punti positivi: "Service and boarding was smooth and friendly."

Punti positivi: "The crew"
Punti negativi: "Delay"

Punti positivi: "Power outlets at some seats"
Punti negativi: "Little entertainment choices, no complimentary food, late, charged for even the most basic seat selection"

Punti negativi: "They have very long and annoying credit card announcements"

Punti positivi: "nice gate, crew Very efficient boarding Very quick and efficient takeoff Rosario"
Punti negativi: "We have a 4 hrs flight nothing to eat wasn't offere, when we arrive to Mexico we have to pick up our luggage from one gate to and other far away! Very frustrating because I have to take other flight to Veracruz, it supposed that I have to pick up everything when arriving in Veracruz. Rosario"

Punti negativi: "One of the stewardess felt like she was at her house with unwanted visitors, I guess. Very senile and careless attitude"

Punti positivi: "Nothing"
Punti negativi: "It's was my kids first time fying and no entertainment. Wi-Fi didn't work. And the kandng was a bit scary."

Punti negativi: "delayed. and boarding crew had no clue how to handle boarding. senile behaviour of a specific old lady"

Punti positivi: "Early!!"
Punti negativi: "The snacks."

Punti negativi: "American flight attendant service"

Punti positivi: "Aero e spaziozo."
Punti negativi: "x 5 ore di viaggio un bichere di aqua e un biscotto."

Punti negativi: "'ll volo da Philadelphia a Washington ha ritardato più di 5 ore"

Punti negativi: "Il volo era stato overbooked"

Punti negativi: "No carry on bags"

Punti positivi: "Il cibo discreto"
Punti negativi: "Tutto scomodo, sedili stretti e scomodi, niente schermo Tv personale, aereo vecchissimo ma soprattutto un gran freddo. Tutti i passeggeri imbottiti e neanche dopo le ripetute richieste la temperatura è rimasta per tutta la durata"

Punti positivi: "tutto ok"

Punti positivi: "Imbarco"
Punti negativi: "Sedili scomodi e mancanza di televisore personale"

Punti negativi: "Delay"

Punti positivi: "Lost baggage"
Punti negativi: "They have it arriving with me. But cannot locate it. Normally they would know where it was."

Punti positivi: "Snacks"

Punti negativi: "Aereo vecchio"

Punti negativi: "a little delay in the departure connection flight ."

Punti positivi: "Nothing"
Punti negativi: "Unexplained delay, more than 4 hours. Terrible"

Punti positivi: "It was on time & staff were pleasant & effective"

Punti positivi: "Attention"

Punti positivi: "The handed out the customs forms just before landing because they were too busy chatting. I had to fill up the form during landing and got dizzy. During the fligh I asked for water and the stewardess forgot about it."

Punti positivi: "Nonstop flight"
Punti negativi: "Nothing special about American. Boarding process doesn't make sense. People crowd the gate during boarding. Aircraft cabin is outdated. Would love to see, at minimum, power outlets for each seat. Cabin was frigid, does it need to be that cold?!"

Punti positivi: "American Airlines has alot more commodities than most"
Punti negativi: "Alaska sold passengers to American"

Punti positivi: "My luggage arrived 3 days after and stuff was stolen...."
Punti negativi: "Maybe not steal passengers stuff?"

Punti positivi: "Nothing. Crew unfriendly. In AC You should pay for everything, including the seat or you are in risk to no board because the oversell"
Punti negativi: "Everything in all the process. The airplane is the worst"

Punti positivi: "We finally got to our destination"
Punti negativi: "Weather delayed the flight by around 4 hours. Crew at the airport were clearly stressed and took it out on stressed passengers. You had to ask for everything rather than the crew proactively doing things to make people comfortable (regular updates, food vouchers, going around making sure people are comfortable). Captain on plane was good. Crew on plane was ok, more socializaing with each other rather than being proactively helpful."

Punti positivi: "Niente"
Punti negativi: "Tutto sono rimasta molto delusa perché per troppo non sono riuscita a prendere il volo abbendo la mia carta di embarcó i El posto per problemi di documenti che no sapevo in fine no se a cercato di trovare una soluzione i o perso il volo"

Punti positivi: "The crew was very attentive"
Punti negativi: "As much as the flight was truly very good and the crew very friendly and helpful as much as the equipment (airplane, seats, entertainment) really shabby and certainly not worth the the 2500,00 $ I paid for a better seat. I could of flown with Air transat and get better than I got with Air Canada. I feel it was rip off. Quality - price not there . Please give your crew a better uniform. The ones they wear now is very sad and oldish looking. If I think this and am 67 years old, imagine what the younger generation thinks."

Punti negativi: "Movie app required, but not compatible with laptop. Seats were worn. Could not complete work tasks as no internet available."

Punti positivi: "Very nice flight attendants."
Punti negativi: "Sick people coughing and crying babies. :D"

Punti positivi: "On time."
Punti negativi: "Entertainment has old movies. I don’t pay less to fly rouge, and sometimes I may not have a choice. At least they should have the same movie content as the planes that provide movies outside of the rouge app."

Punti negativi: "Unreliable flight, always late, not staff at the check in terminal"

Punti positivi: "Good transfer of bags through Toronto to Vancouver."
Punti negativi: "Lax schedule, poor seating and comfort, poor food, charging for wine. Flight provided by Air Canada Rouge."

Punti positivi: "Crew and staff were pleasant"
Punti negativi: "Consistently the longest shortest flight in Canada"

Punti positivi: "nice crew, very attentive"
Punti negativi: "no movies, charge for food"

Punti negativi: "My flights were so behind I missed my connection for Toronto to Tel Aviv and was rerouted to London and then Frankfurt but the plane was late getting there as well. Air canada had no crew on the ground and over and hour wait for customer service on the phone so i had no way to find out what my reticketing status was. I was passed off to numerous other airlines and sent through the airport to the incorrect terminals in heathrow causing another missed flight. Air canada did not accept the responsibility to maintain my reservation and get me to my destination efficiently. Even when I spoke with a phone representative the person was rude and never sent confirmation of my flights so I had no reference point for flight numbers or air lines. All of his added up to more than 13 hours of delays on what was already a 24 hour trip. Worst travel experience of my life."

Punti positivi: "The crew ensured that all my needs were met while on the flight. Truly a pleasurable experience."
Punti negativi: "Nothing... Can't exactly shorten the distance."

Punti positivi: "Food was great"
Punti negativi: "Nothing"

Punti positivi: "The full experience"

Punti positivi: "No food given. Flight was delayed on the way there because a crew member called in sick -- making me miss part of my work conference. No entertainment on the way back to NL."
Punti negativi: "Would have preferred Westjet but they do not offer a flight from NL to PEI."

Punti negativi: "Wirnessed a nasty discussion between crew member and passanger."

Punti positivi: "good to have 3 meals for this long haul flight"
Punti negativi: "Flight delay more than 1 hour ! Took very very long to board Poor choice of movie. Too few, Too old"

Punti positivi: "movies"
Punti negativi: "Since my flight was delayed from calgary I had to sleep overnight to catch a morning flight. To my inconvenience I had to wait to have my seat assigned at the gate. I asked the rep at the gate to please have an aisle seat but she asked me to wait as she will call my name for seat assignments later. As I waited like she called many names and not mine, i again reminded her that she didnt call mine and she then just gave me my boarding pass without even apologizing that shr had put me in a middle seat. I told her i cant sit im a middle seat i need am aisle because I go to the bathroom often. she coldly said. "no more aisle seats". bad experience with ground staff in general as this is not the first time."

Punti positivi: "Efficient crew as with the first flight I had, consistent service."
Punti negativi: "I don’t know if it’s the Vancouver-Mexico route or if it’s the seats but there’s just something difficult about it. First time I flew into Vancouver I was exhausted which makes sense as I had to fall out of bed at 3am, but this time I was awake and well rested and it still felt draining (which generally doesn’t happen to me with flights). Maybe it’s the leg space and the seats? Not sure. Could also be the odd time zone crossing."

Punti negativi: "Seats just aren't comfortable and they ran out of iPads so no entertainment. This was on an 8.5hr flight from Berlin."

Punti positivi: "Good flight from Toronto."

Punti positivi: "Great great great staff on the flight. Fast direct service ... Landing in T1 Dublin really speeds things . Checkin in good until.... See below"
Punti negativi: "Plane was late leaving. Food was served around 2-2:30 am. Realize this budget but still 750$... Movies - player kept stalling Check in ... Crazy on bag drop at check in #5 lane in departures in Toronto. Perhaps one more staff at high volume to make sure the folk in the bag drop line actually have bag tags. Travel to same route last year at this time and it was the same experience."

Punti negativi: "No tv on the plane for a ocean flight from Venice to Montreal From Montreal to Los Angeles, 6 hours, no free food was given."

Punti negativi: "No tv on the plane for a ocean flight from Venice to Montreal From Montreal to Los Angeles, 6 hours, no free food was given."

Punti negativi: "We're Not Satisfied With Our Seat From SFO TO YVR"

Punti positivi: "How the captain kept everyone in the loop about what had happened, and was able to make things work."
Punti negativi: "When we were told that the co-pilot missed his flight to montreal from toronto, it seemed like the Air Canada crew did not plan ahead and asked where the co pilot was - aka, why did it take until we were just about to take off for the team to know?"

Punti negativi: "they should give a warning about downloading an entertainment app before an almost 5 hour flight. made no sense that our 1 and half hour flight had built in entertainment and the longer flight required an app"

Punti positivi: "All of it"

Punti positivi: "Thanks for keeping us posted on the updates"

Punti positivi: "Airbus 787"

Punti negativi: "In seat entertainment screen didnt work. Had to wait for nearly two hours to de-ice the plane even though they were expecting freezing rain, they didnt seem prepared."

Punti positivi: "Flight attendants were rude had to check my carry on since there was no room overhead cabin. This happens frequently with Air Canada"

Punti positivi: "I love that I had a direct flight for my destination, from TLV to Pearson Int'l, at a decent price. This is usually hard to come by. The in flight entertainment options are very good. The online check-in process worked very well."
Punti negativi: "The service on my original TLV-Pearson Flight (Dec 23rd am) was not great. The staff sat in the back gossiping the entire time and looked offended every time I came to ask a question or ask for something - they would get silent and just sit there, like I was interrupting an important conversation and so I even offered to get my own stuff. Ridiculous! What happened to customer service? The food is HORRIBLE! Worst food I have ever had on a flight, and I flew to 8 countries this last year, so that says a lot. I'd recommend only eating food you bring, or just starving yourself."

Punti positivi: "The crew on board were good."
Punti negativi: "I wasn't able to check in online or through the kiosk to my flight and then had to wait in a 2 hour line to check in at the counter. After I get to the counter the ground staff grumbles and says I'm just going to make it to my flight!!"

Punti negativi: "Air Canada also bumped our flight to 3 hrs earlier."

Punti negativi: "AirCanada did not tell me that I needed a transit visa for Canada. So I couldn't board the flight. They also refused to reroute me or refund the ticket. They were not sympathetic or helpful."

Punti positivi: "Helpful crew. Seats seemed to have a little more room. The "red eye" flight was quiet and dark. All in all, pretty good."
Punti negativi: "My movie/tv screen was broken on one flight."

Punti positivi: "They fed us several times."
Punti negativi: "No wifi. The seats are really uncomfortable. Delays."

Punti positivi: "Great! The passport check in Lisbon was backed-up, but Air Canada held the plane for many passengers. It was a great flight! Highly recommend!"

Punti positivi: "The crew was always very attentive and with a smile. Food was hot and the drinks kept coming."

Punti positivi: "Reasonably spacious seating in economy. Entertainment system worked and there were adequate options. Plane was clean and all facilities adequate in number and cleanliness."
Punti negativi: "Flight attendants were not polite or helpful, sometimes rude. Food service was minimal and passengers were left hungry and thirsty for many hours (6+)."

Punti negativi: "The flight was a codeshare with Air Canada. It was delayed by 2.5 hours which I later found out is typical for this flight and that it rately leaves Glasgow on time. So I missed my early afternoon connecting flight to Detroit. Air Canada could not get me out until the next evening and was quite rude. They did not put me up in a hotel or give me food vouchers until I complained. When I complained, they were able to get me on a flight the next morning rather than the next evening. The food was mediocre at best."

Punti positivi: "Nothing"
Punti negativi: "Air Canada Oversold my flight, the process of reaching my destination was incredibly painful and uncertain. For example -at one point an Air Canada service representative provided me with a ticket for my original flight with a seat assignment however when I tried to board the aircraft the gate agent confiscated the ticket and then destroyed it advising that I was not supposed to get a seat. Air Canada gate agents and check in staff were visibly struggling with the computer booking/reservation system at multiple points throughout this process. For example - at one point my bag was checked on a flight that I was not on and the gate agent openly expressed disbelief and concern that it was happening outside their control... very concerning."

Punti positivi: "My passport was stolen in the airport and aircanada was very good to me."
Punti negativi: "I loved everything"

Punti positivi: "Seats more comfortable than most."
Punti negativi: "Plane was pretty hot during boarding and taxiing"

Punti negativi: "There was a screaming child and nothing was done about it the entire flight."

Punti positivi: "Checking our luggage at the gate and how courteous everyone was Maureen"
Punti negativi: "paying for extra seats was fine but our zone was the last to call. Maureen"

Punti positivi: "I had never flown before the day I flew with Air Canada, and the flight I had with them was an international flight to boot- about 13 hours. I was very comfortable in my seat, and caught a fair amount of sleep on the plane. The food was pretty good for "airplane food" reputation, and Air Canada's in flight entertainment is abundant."