Prenota auto a noleggio AMPM Car And Truck Rentals a Los Angeles

Punti positivi: The representatives were very nice. I received a prompt call from a very nice person after my complaint about my experience. I was refunded the extra $10.00 I had been charged to get me to the airport in time to catch my flight.

Punti negativi: Hidden charge - about $4.50 more than quoted by KAYAK. I had to pay $4+ for the inconvenience of waiting longer (they only run every 15 min) for a shuttle; than having to wait 15 mins for another pick up to take me to the car rental. The car was old and smelled. The carpeting was coming away from the floor.

Good price. Ok service

Punti positivi: Price and the convenience of renting. No hassle and queues

Punti negativi: Car was not well maintained. Stains on seats. Smell of cigarette smoke

AMPM was just bad news

Punti negativi: They mixed up my pick up time. I was scheduled to pick up my vehicle at 12 noon, they had me picking up at 2pm. She was adamant about this 2pm pick up time until I showed her my reservation on my phone. After this got worked out, she told me that they not only didn't have the vehicle I requested, they only had one vehicle on site- a gigantic minivan, which isn't ideal for city driving. When returning the vehicle they drop you off about a mile away from the shuttle because, in our driver's words "We don't pay to enter the parking lot" A mile walk carrying luggage at the end of the trip isn't how you want to end a trip.

Totally unhappy with my service.

Punti positivi: The price

Punti negativi: Got a very dirty car. My pickup appointment was delayed by half hour due to short staffing. When returning the vehicle, i was treated poorly by staff. They weren't attentive in any way. Received a discount but i had to prove the vehicle was dirty...soo glad i took a video.

Punti negativi: Took me over 40 minutes to get a car. First car I got had broken trunk lock. Instead of replacing this car, stuff starts to guide me how should I close this trunk. Overall, if you want cheap car, this is the place to go. If you want normal service, I wouldn't recommend this place.

Punti positivi: Agents were nice and friendly. Price was good.

Punti negativi: Car was damaged and dirty. They don't ship left items even if you pay for shipping.

Waited 40 minutes to be picked up

Punti positivi: Price

Punti negativi: Waited 40 minutes to be picked up from the cell phone lot after they said it would be 10 minutes. They do all their pickups and drop offs at the cell phone lot. It is an extra $10 to get dropped off at your terminal.