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Economy | 29 €/al giorno |
Compatta | 29 €/al giorno |
Media | 30 €/al giorno |
Standard | 30 €/al giorno |
Grande | 31 €/al giorno |
Monovolume | 50 €/al giorno |
SUV grande | 51 €/al giorno |
Premium | 37 €/al giorno |
Lusso | 43 €/al giorno |
Furgone pick-up | 31 €/al giorno |
SUV Medio | 31 €/al giorno |
SUV Standard | 36 €/al giorno |
lunedì | 07:00 - 21:30 |
martedì | 07:00 - 21:30 |
mercoledì | 07:00 - 21:30 |
giovedì | 07:00 - 21:30 |
venerdì | 07:00 - 21:30 |
sabato | 07:00 - 21:00 |
domenica | 07:00 - 21:30 |
lunedì | 07:00 - 21:30 |
martedì | 07:00 - 21:30 |
mercoledì | 07:00 - 21:30 |
giovedì | 07:00 - 21:30 |
venerdì | 07:00 - 21:30 |
sabato | 07:00 - 21:00 |
domenica | 07:00 - 21:30 |
Punti positivi: Friendly and fast service. Our van was new and very clean. I would recommend them.
Great
Punti positivi: Van was great. Was all we needed and more. Fit all of us perfect
Punti negativi: Nothing. Worked out great
Punti positivi: no line
super nice check in guy
upgraded car
nice return gut - called me by name
yes all good!!!
Excellent clean large vehicle- quick pick up and drop off!
Punti positivi: Easy airport access, fast check out with prepaid rental agreement. Fast check in when car was returned, both people were friendly and helpful.
Punti negativi: Didn't know about all the toll roads in Orange County, wasn't sure how to pay them without toll booths anywhere- had to call Alamo and ask about them as we had already followed our GPS on the phones and used them multiple times that first day- would have preferred to know about them before hand.
Punti negativi: Car wasn't quite full of gas
Punti positivi: Counter agent was very pleasant and efficient.
Good quality car - Toyota Camry
Punti negativi: The windows of car were a little dirty.
"I'll be back"
Punti positivi: When I dropped off the car, I told the attendant, "I'll be back. I like you guys", and she laughed out loud. Got exactly the car I wanted, there were no mechanical or other issues, it went very smoothly.
Punti negativi: There was some refuse in the car that the people who cleaned it from the previous renters, but it did not spoil the experience.
Kayak vs Alamo misalignment; huge truck vs low end
Punti positivi: The manager found us a vehicle to take so we were able to leave the airport.
Punti negativi: We requested a standard sedan; we were told that even though we booked it before we arrived, none were available. We had to take the only feasible vehicle: a huge Ram pickup truck with no trunk or covered storage. We had to wait for a truck to be found and brought up. Thankfully it was not raining on our luggage in the truck bed. We were then told we could exchange the vehicle the next day for the car we wanted, at Santa Ana.
Awesome
Punti positivi: The fact that the vehicle I reserved was actually
what I got!!!! That never happens...
Punti negativi: I had to sign up on line for fast track tolls
Punti positivi: Check in and checkout were so easy. I was there for less than 5 min. They were friendly and courteous.
The car was clean and I really enjoyed driving it (Nissan Altima).
I would rent with Alamo again because of this experience.
Punti positivi: Was easy quick rental & return
Punti negativi: The charger usb couldn't charge my phone & listen to music at the same time
Punti positivi: Freundlich und der Service ist schnell. Unser van war neu und sehr sauber. Ich würde ihnen empfehlen.
Punti positivi: Friendly and fast service. Our van was new and very clean. I would recommend them.
Great
Punti positivi: Van was great. Was all we needed and more. Fit all of us perfect
Punti negativi: Nothing. Worked out great
Punti positivi: no line
super nice check in guy
upgraded car
nice return gut - called me by name
yes all good!!!
Excellent clean large vehicle- quick pick up and drop off!
Punti positivi: Easy airport access, fast check out with prepaid rental agreement. Fast check in when car was returned, both people were friendly and helpful.
Punti negativi: Didn't know about all the toll roads in Orange County, wasn't sure how to pay them without toll booths anywhere- had to call Alamo and ask about them as we had already followed our GPS on the phones and used them multiple times that first day- would have preferred to know about them before hand.
Punti negativi: Car wasn't quite full of gas
"I'll be back"
Punti positivi: When I dropped off the car, I told the attendant, "I'll be back. I like you guys", and she laughed out loud. Got exactly the car I wanted, there were no mechanical or other issues, it went very smoothly.
Punti negativi: There was some refuse in the car that the people who cleaned it from the previous renters, but it did not spoil the experience.
Awesome
Punti positivi: The fact that the vehicle I reserved was actually
what I got!!!! That never happens...
Punti negativi: I had to sign up on line for fast track tolls
Punti positivi: Check in and checkout were so easy. I was there for less than 5 min. They were friendly and courteous.
The car was clean and I really enjoyed driving it (Nissan Altima).
I would rent with Alamo again because of this experience.
Punti positivi: Was easy quick rental & return
Punti negativi: The charger usb couldn't charge my phone & listen to music at the same time
Punti positivi: Freundlich und der Service ist schnell. Unser van war neu und sehr sauber. Ich würde ihnen empfehlen.
lunedì | 07:00 - 21:30 |
martedì | 07:00 - 21:30 |
mercoledì | 07:00 - 21:30 |
giovedì | 07:00 - 21:30 |
venerdì | 07:00 - 21:30 |
sabato | 07:00 - 21:00 |
domenica | 07:00 - 21:30 |
Punti negativi: We just rented the car for 1 day and dropped off
At a location. I think the drop off cost was high
Car had a hard time starting
Punti positivi: But once it started, it ran well and climate control was swell
Punti negativi: Filling Up. The car's tank kept making the nozzle shut off before tank was full.
Enterprise sucks
Punti positivi: they won't rent to debit card holders and sent me to three locations after lying several times about car availability and requirements
Beware of prepaying for gas
Punti positivi: Friendly staff, relatively quick service.
Punti negativi: I prepaid for a tank of gas and was told that I'd get the difference back at dropoff, but instead I was billed the full amount and was told that the transaction couldn't be modified.
Read the fine print
Punti positivi: Our car was clean and was a great price.
Punti negativi: They've recently changed their policy so you cannot secure your vehicle with a credit card and pay cash. Several people in front of us in line had the same issue. The employee working the counter was extremely rude about the change. In his defense, I'm sure he was probably getting yelled at often; but he was extremely unprofessional. As he told me several times, I should have read the fine print, so I'm passing that advice into you now.
No rental car
Punti negativi: I paid a $45 deposit for a rental car that was never reserved so we were stuck without a car. I want a full refund. Terrible service!
Punti positivi: Great convenient service from start to finish. Thanks Enterprise!
GREAT SERVICE
Punti positivi: The Enterprise employees at the Long Beach airport were very professional.
Punti negativi: Wir mieteten eine Auto für 1 Tag und abgesetzt
In eine Lage. Ich denke, die Absetzung kosten war hoch
Auto hatte es schwer, zu starten
Punti positivi: Aber als es begann, lief es gut und die Klimaregelung war gesund
Punti negativi: Auffüllen. Der Tank des Autos ließ die Düse immer wieder abschalten, bevor der Tank voll war.
Unternehmen saugt
Punti positivi: Sie werden nicht an Debitkarten-Inhaber mieten und mich an drei Orte schicken, nachdem sie mehrmals über die Verfügbarkeit und die Anforderungen von Autos gelogen haben
Achten Sie auf die Vorzahlung von Gas
Punti positivi: Freundliches Personal, relativ schneller Service.
Punti negativi: Ich habe für einen Tank mit Gas bezahlt und mir wurde gesagt, dass ich den Unterschied bei der Dropoff zurückbekommen würde, aber stattdessen wurde mir der volle Betrag in Rechnung gestellt und mir wurde gesagt, dass die Transaktion nicht geändert werden konnte.
Punti negativi: We just rented the car for 1 day and dropped off
At a location. I think the drop off cost was high
Punti positivi: Great convenient service from start to finish. Thanks Enterprise!
GREAT SERVICE
Punti positivi: The Enterprise employees at the Long Beach airport were very professional.
Punti negativi: Wir mieteten eine Auto für 1 Tag und abgesetzt
In eine Lage. Ich denke, die Absetzung kosten war hoch
Car had a hard time starting
Punti positivi: But once it started, it ran well and climate control was swell
Punti negativi: Filling Up. The car's tank kept making the nozzle shut off before tank was full.
Beware of prepaying for gas
Punti positivi: Friendly staff, relatively quick service.
Punti negativi: I prepaid for a tank of gas and was told that I'd get the difference back at dropoff, but instead I was billed the full amount and was told that the transaction couldn't be modified.
Read the fine print
Punti positivi: Our car was clean and was a great price.
Punti negativi: They've recently changed their policy so you cannot secure your vehicle with a credit card and pay cash. Several people in front of us in line had the same issue. The employee working the counter was extremely rude about the change. In his defense, I'm sure he was probably getting yelled at often; but he was extremely unprofessional. As he told me several times, I should have read the fine print, so I'm passing that advice into you now.
Auto hatte es schwer, zu starten
Punti positivi: Aber als es begann, lief es gut und die Klimaregelung war gesund
Punti negativi: Auffüllen. Der Tank des Autos ließ die Düse immer wieder abschalten, bevor der Tank voll war.
Achten Sie auf die Vorzahlung von Gas
Punti positivi: Freundliches Personal, relativ schneller Service.
Punti negativi: Ich habe für einen Tank mit Gas bezahlt und mir wurde gesagt, dass ich den Unterschied bei der Dropoff zurückbekommen würde, aber stattdessen wurde mir der volle Betrag in Rechnung gestellt und mir wurde gesagt, dass die Transaktion nicht geändert werden konnte.
Enterprise sucks
Punti positivi: they won't rent to debit card holders and sent me to three locations after lying several times about car availability and requirements
No rental car
Punti negativi: I paid a $45 deposit for a rental car that was never reserved so we were stuck without a car. I want a full refund. Terrible service!
Unternehmen saugt
Punti positivi: Sie werden nicht an Debitkarten-Inhaber mieten und mich an drei Orte schicken, nachdem sie mehrmals über die Verfügbarkeit und die Anforderungen von Autos gelogen haben
lunedì | 06:30 - 22:30 |
martedì | 06:30 - 22:30 |
mercoledì | 06:30 - 22:30 |
giovedì | 06:30 - 22:30 |
venerdì | 06:30 - 22:30 |
sabato | 06:30 - 22:30 |
domenica | 06:30 - 22:30 |
Punti positivi: The lady who helped was very nice. The car type I rented was not available and ready upon arrival, but she was able to provide a comp upgrade for the inconvenience.
Punti negativi: Pretty long want times to actually get the car, but the agent was by herself do all she could and keeping me up to date, so I gave her the benefit of the doubt.
Great Customer Service
Punti positivi: People are friendly.
Easy and fast service. Great car.
Punti positivi: We received a Hybrid car which was fabulous for driving around LA!
Punti negativi: Would like to get immediately the confirmation for getting back the 200$ deposit
Deceptive Toll Program
Punti negativi: I was told about Plate Pass, which allows drivers to use electronic toll. I was never told that one of the only roads in the US not covered was right outside the Long Beach Airport. After Hertz had their way with me I ended up having to pay 60 dollars for a 0.25 cent toll. Fraudulent marketing, negligent customer disclosure, and bad service on the backend. After many years with Hertz I am calling it quits.
Excellent customer service and a good value
Punti positivi: I have rented many cars at LGB airport. This experience with Hertz was the best I've ever had anywhere. Ebony is the reason. She welcomed me with a big smile. Throughout the check out, she was both very professional and friendly. She took the time to explain everything and asked if I had questions. How refreshing in this day and age. The car was great, and the car return was easy.
Watch the tolls
Punti positivi: The car was absolutely fine and as expected.
Punti negativi: Hertz neglected to discuss tolls with us. We took a toll road, and did not have an option to pay cash or a transponder. We tried to pay it online but were told we would have to pay it through Hertz. When I called Hertz they were completely unhelpful, and when we dropped off the car we found out we would have to pay a $25 penalty on top of the toll. They claim they have no responsibility for this, but that's ridiculous. This may just be an issue with staff at Long Beach airport, but I was pretty frustrated and angry.
Good value for the money, but no option for hands free calling
Punti positivi: Pickup and drop off was easy. Agents were friendly.
Punti negativi: The car wasn't very clean and I was shocked that there was no blue tooth option or any way for hands free calling.
Easy experience
Punti positivi: Very nice lady at the counter. No line. Quick checkout. Not too much upselling. Know that's their job though, she read me well. Made the offer but didn't over-push it.
Punti negativi: By no fault of the attendant, I'm always surprised no one makes it a point to make it easy to manage tolls easily. I always remember that once I'm in the car and it's too late to go back.
Punti positivi: Easy pick up and drop off. Clean car!
Punti negativi: Nissan Versa's drive a little weak.
Punti positivi: Gas mileage, cleanliness, proximity to terminal, friendly/courteous service representatives.
Punti negativi: Waiting in line to turn keys in.
Great!
Punti positivi: Great customer service, great price, car was as expected. No unexpected charges. Easy drop off
Punti negativi: One worker and Hertz had the longest line.
Punti positivi: The lady who helped was very nice. The car type I rented was not available and ready upon arrival, but she was able to provide a comp upgrade for the inconvenience.
Punti negativi: Pretty long want times to actually get the car, but the agent was by herself do all she could and keeping me up to date, so I gave her the benefit of the doubt.
Great Customer Service
Punti positivi: People are friendly.
Easy and fast service. Great car.
Punti positivi: We received a Hybrid car which was fabulous for driving around LA!
Punti negativi: Would like to get immediately the confirmation for getting back the 200$ deposit
Excellent customer service and a good value
Punti positivi: I have rented many cars at LGB airport. This experience with Hertz was the best I've ever had anywhere. Ebony is the reason. She welcomed me with a big smile. Throughout the check out, she was both very professional and friendly. She took the time to explain everything and asked if I had questions. How refreshing in this day and age. The car was great, and the car return was easy.
Punti positivi: Easy pick up and drop off. Clean car!
Punti negativi: Nissan Versa's drive a little weak.
Punti positivi: Gas mileage, cleanliness, proximity to terminal, friendly/courteous service representatives.
Punti negativi: Waiting in line to turn keys in.
Great!
Punti positivi: Great customer service, great price, car was as expected. No unexpected charges. Easy drop off
Punti negativi: One worker and Hertz had the longest line.
Good value for the money, but no option for hands free calling
Punti positivi: Pickup and drop off was easy. Agents were friendly.
Punti negativi: The car wasn't very clean and I was shocked that there was no blue tooth option or any way for hands free calling.
Easy experience
Punti positivi: Very nice lady at the counter. No line. Quick checkout. Not too much upselling. Know that's their job though, she read me well. Made the offer but didn't over-push it.
Punti negativi: By no fault of the attendant, I'm always surprised no one makes it a point to make it easy to manage tolls easily. I always remember that once I'm in the car and it's too late to go back.
Deceptive Toll Program
Punti negativi: I was told about Plate Pass, which allows drivers to use electronic toll. I was never told that one of the only roads in the US not covered was right outside the Long Beach Airport. After Hertz had their way with me I ended up having to pay 60 dollars for a 0.25 cent toll. Fraudulent marketing, negligent customer disclosure, and bad service on the backend. After many years with Hertz I am calling it quits.
Watch the tolls
Punti positivi: The car was absolutely fine and as expected.
Punti negativi: Hertz neglected to discuss tolls with us. We took a toll road, and did not have an option to pay cash or a transponder. We tried to pay it online but were told we would have to pay it through Hertz. When I called Hertz they were completely unhelpful, and when we dropped off the car we found out we would have to pay a $25 penalty on top of the toll. They claim they have no responsibility for this, but that's ridiculous. This may just be an issue with staff at Long Beach airport, but I was pretty frustrated and angry.
lunedì | 07:00 - 22:00 |
martedì | 07:00 - 22:00 |
mercoledì | 07:00 - 22:00 |
giovedì | 07:00 - 22:00 |
venerdì | 07:00 - 22:00 |
sabato | 07:00 - 22:00 |
domenica | 07:00 - 22:00 |
Punti positivi: People were nice...
Punti negativi: 1) Give us the car that was promised
2) Don’t make us drive around to a different airport to pick up a totally different car.
3) Don’t make us wait for long (more than an hour) after promised time. We have young children, a senior in a wheelchair and we were tired from travelling.
Punti positivi: The car was clean and comfortable. When I returned the car it was fast and efficient. The radio was excellent. Great customer service.
Punti negativi: The wait to rent the car was about 25 minutes. There could have been more people working at the airport.
Punti positivi: Nothing
Punti negativi: The car was not available until 2 hours after the quoted time. Staff was unhelpful and unfriendly
Punti negativi: There was no way to order my car without paying 25 cents per mile because I was picking up and dropping off at a different airport.
Punti positivi: The car
Punti negativi: Avis didn't have the car I requested and basically told me to kick rocks until I got on the phone with corporate. After being hung up on twice I spoke to someone who was willing to help. I will never use Avis again.
Crappy cars but nice staff
Punti positivi: Your agents are super nice
Punti negativi: At the airport, I was bullied by a female agent as I left the lot — she literally pulled a car in front of me so I was blocked off. I was given not only the most basic car that reminded me of a 1990 car I owned, but a car with two broken hub caps that were so torn up that one was about to fall off and was vibrating and making a nasty humming noise...I did t notice until I got off the freeway to check if I had a flat tire....so I called to complain but NO ONE answered for ages....so I called the main number and they sent me to a city location to switch it out where they only had an old filthy car that seemed to have been sitting for years and another “upgrade” Mitsubishi Lancer that had painted on “X’s” all over the car (identifying all the damage) which was soooooo embarrassing to drive especially driving up to the Ritz and Hyatt valet. I paid insurance on a rent-a-wreck and drove them around with utter humility. The agents tried their best to help me out (they were super nice!) but I guess it’s all they had. But given the junk I drove, I’m never renting from Avis in O.C. Again, however.
You don’t get the car you reserve
Punti negativi: I didn’t like that that I didn’t get the car I reserved. If you don’t have it, give me the next class up at the same price. Don’t tell me I’m welcome to try one of the other rental companies. I spent my time searching, you made me an offer, now live up to it!
Credit Score = You Wouldn’t Rent Me A Car
Punti positivi: Are you serious? What did I like? I really liked making a reservation for a car and waiting in line and getting told in front of all the people that because of my credit score, you wouldn’t rent me a car ¯\_(ツ)_/¯. Thanks! Best experience of my life.
Punti negativi: Hmm. That’s a tough one. I mean, I really liked how you ridiculed me in public, and I really liked how I had to do the walk of shame to the end of the parking lot to enterprise and rent whatever they had left. Guess what? I didn’t harm their car at all! So they got my money, not you! Happy Birthday! You are the worst company ever.
Excellent all around
Punti positivi: Rented Ford Transit 12 passenger van. A magnificent machine. Very comfortable seat. Easy to drive. Well appointed. Good audio. Drove ~1K miles in 24 hours with no fatigue. Avis staff courteous, kind, very helpful.
Punti negativi: Nothing.
Good service!
Punti positivi: Fast processing and excellent car
Punti positivi: Was given a truck which ran very nice; unexpected.
I'll never use Avis again.
Punti negativi: I received a confirmation phone call the day before travel and spoke with a gentleman at the rental location and gave him my flight information and confirmed that I would be there. He told me there was no airport shuttle and to take an Uber. My flight was on time and I jumped in an Uber and arrived at my rental location at 12:05 (my pick up was at 12:00). The doors to the office were locked and the security guard came over to let me know that it was closed. The location was closed, the guy left early and woull not be back. Now I was stranded in the middle of Santa Anna with my bags after traveling 10+ hours across the country. I contacted Avis customer service and was told that they could not help me because the location was closed and there were no other cars in orange county. The only option was to take an Uber to the Long Beach airport to pick up a car. He offered to give me my same rate. Ha, what a joke! That's all you're going to do for me is guarantee the same rate but I have to take an Uber to another airport? Are you kidding me? Totally unacceptable and horrendous customer service. Needless to say, I was stranded because it was memorial day weekend and there were no cars available with any company. This ruined my trip before it could even get started. Nice work avis.
Punti positivi: The car was clean and comfortable. When I returned the car it was fast and efficient. The radio was excellent. Great customer service.
Punti negativi: The wait to rent the car was about 25 minutes. There could have been more people working at the airport.
Excellent all around
Punti positivi: Rented Ford Transit 12 passenger van. A magnificent machine. Very comfortable seat. Easy to drive. Well appointed. Good audio. Drove ~1K miles in 24 hours with no fatigue. Avis staff courteous, kind, very helpful.
Punti negativi: Nothing.
Good service!
Punti positivi: Fast processing and excellent car
Punti positivi: Was given a truck which ran very nice; unexpected.
Punti positivi: People were nice...
Punti negativi: 1) Give us the car that was promised
2) Don’t make us drive around to a different airport to pick up a totally different car.
3) Don’t make us wait for long (more than an hour) after promised time. We have young children, a senior in a wheelchair and we were tired from travelling.
Punti positivi: Nothing
Punti negativi: The car was not available until 2 hours after the quoted time. Staff was unhelpful and unfriendly
Punti negativi: There was no way to order my car without paying 25 cents per mile because I was picking up and dropping off at a different airport.
Punti positivi: The car
Punti negativi: Avis didn't have the car I requested and basically told me to kick rocks until I got on the phone with corporate. After being hung up on twice I spoke to someone who was willing to help. I will never use Avis again.
Crappy cars but nice staff
Punti positivi: Your agents are super nice
Punti negativi: At the airport, I was bullied by a female agent as I left the lot — she literally pulled a car in front of me so I was blocked off. I was given not only the most basic car that reminded me of a 1990 car I owned, but a car with two broken hub caps that were so torn up that one was about to fall off and was vibrating and making a nasty humming noise...I did t notice until I got off the freeway to check if I had a flat tire....so I called to complain but NO ONE answered for ages....so I called the main number and they sent me to a city location to switch it out where they only had an old filthy car that seemed to have been sitting for years and another “upgrade” Mitsubishi Lancer that had painted on “X’s” all over the car (identifying all the damage) which was soooooo embarrassing to drive especially driving up to the Ritz and Hyatt valet. I paid insurance on a rent-a-wreck and drove them around with utter humility. The agents tried their best to help me out (they were super nice!) but I guess it’s all they had. But given the junk I drove, I’m never renting from Avis in O.C. Again, however.
You don’t get the car you reserve
Punti negativi: I didn’t like that that I didn’t get the car I reserved. If you don’t have it, give me the next class up at the same price. Don’t tell me I’m welcome to try one of the other rental companies. I spent my time searching, you made me an offer, now live up to it!
Credit Score = You Wouldn’t Rent Me A Car
Punti positivi: Are you serious? What did I like? I really liked making a reservation for a car and waiting in line and getting told in front of all the people that because of my credit score, you wouldn’t rent me a car ¯\_(ツ)_/¯. Thanks! Best experience of my life.
Punti negativi: Hmm. That’s a tough one. I mean, I really liked how you ridiculed me in public, and I really liked how I had to do the walk of shame to the end of the parking lot to enterprise and rent whatever they had left. Guess what? I didn’t harm their car at all! So they got my money, not you! Happy Birthday! You are the worst company ever.
I'll never use Avis again.
Punti negativi: I received a confirmation phone call the day before travel and spoke with a gentleman at the rental location and gave him my flight information and confirmed that I would be there. He told me there was no airport shuttle and to take an Uber. My flight was on time and I jumped in an Uber and arrived at my rental location at 12:05 (my pick up was at 12:00). The doors to the office were locked and the security guard came over to let me know that it was closed. The location was closed, the guy left early and woull not be back. Now I was stranded in the middle of Santa Anna with my bags after traveling 10+ hours across the country. I contacted Avis customer service and was told that they could not help me because the location was closed and there were no other cars in orange county. The only option was to take an Uber to the Long Beach airport to pick up a car. He offered to give me my same rate. Ha, what a joke! That's all you're going to do for me is guarantee the same rate but I have to take an Uber to another airport? Are you kidding me? Totally unacceptable and horrendous customer service. Needless to say, I was stranded because it was memorial day weekend and there were no cars available with any company. This ruined my trip before it could even get started. Nice work avis.
lunedì | 06:00 - 22:00 |
martedì | 06:00 - 22:00 |
mercoledì | 06:00 - 22:00 |
giovedì | 06:00 - 22:00 |
venerdì | 06:00 - 22:00 |
sabato | 06:00 - 22:00 |
domenica | 06:00 - 22:00 |
Punti positivi: I loved the car! Probably the best car rental ever!
Punti negativi: Perfect! Easy and efficient!
Punti negativi: Clarity on where cars were parked at pickup.
Punti positivi: car was clean
Punti negativi: make less steps for picking up and dropping off. it shouldnt take that long to drop off or pick up a car. make directions more clearer
Punti positivi: The car was brand-new and very comfortable.
Punti negativi: Explanation of the fees, the price turned out to be tripled
Punti positivi: Staff was fine
Punti negativi: Clean the car
Punti positivi: Not at all helpful. Our reservation was for pickup after 10 and when we arrived at the counter the gal said they closed at 10 and she couldn’t do anything to help us.
Punti negativi: If the company closes at 10pm, don't allow a pick up for after 10pm
Punti negativi: Cars are dirty, always have damages, just have to be diligent with the inspection. But cheap!
Punti positivi: Courtesy
Punti negativi: the budget rental representative name Andrew was extremely discourteous with me. He wouldn’t let me explain for changing car. I was overcharged which he wouldn’t fix it. I requested to speak to his supervisor and his response was there’s no supervisor and wouldn’t give me the supervisor name.
Punti positivi: Worst service ever!!! They told my husband since he did not have two forms of ID they would not be able to rent to him.
Punti negativi: Let customer know before they book that they need 2 form of ID
Punti positivi: staff was available quickly. no line
Punti negativi: the car was dirty, used, wasn't cleaned before we picked it up. it had insects all over the front car. windows weren't cleaned. it was horrible and i'd like my money back.
Punti positivi: Great car and great mileage
Punti negativi: Automatic locks
Punti positivi: Nothing her staff was rude Dismissive and basically lied to my face and left myself and three other people stranded without cars
Punti negativi: Do you do a delayed flight we arrive to the counter at about 10:04 the employees were still there but said that the counter closed at 10 o’clock and they could not help us and at the time there was nothing that could be done
Punti positivi: I loved the car! Probably the best car rental ever!
Punti negativi: Perfect! Easy and efficient!
Punti negativi: Clarity on where cars were parked at pickup.
Punti positivi: car was clean
Punti negativi: make less steps for picking up and dropping off. it shouldnt take that long to drop off or pick up a car. make directions more clearer
Punti positivi: Great car and great mileage
Punti negativi: Automatic locks
Punti positivi: The car was brand-new and very comfortable.
Punti negativi: Explanation of the fees, the price turned out to be tripled
Punti positivi: Staff was fine
Punti negativi: Clean the car
Punti positivi: Not at all helpful. Our reservation was for pickup after 10 and when we arrived at the counter the gal said they closed at 10 and she couldn’t do anything to help us.
Punti negativi: If the company closes at 10pm, don't allow a pick up for after 10pm
Punti negativi: Cars are dirty, always have damages, just have to be diligent with the inspection. But cheap!
Punti positivi: Courtesy
Punti negativi: the budget rental representative name Andrew was extremely discourteous with me. He wouldn’t let me explain for changing car. I was overcharged which he wouldn’t fix it. I requested to speak to his supervisor and his response was there’s no supervisor and wouldn’t give me the supervisor name.
Punti positivi: Worst service ever!!! They told my husband since he did not have two forms of ID they would not be able to rent to him.
Punti negativi: Let customer know before they book that they need 2 form of ID
Punti positivi: staff was available quickly. no line
Punti negativi: the car was dirty, used, wasn't cleaned before we picked it up. it had insects all over the front car. windows weren't cleaned. it was horrible and i'd like my money back.
Punti positivi: Nothing her staff was rude Dismissive and basically lied to my face and left myself and three other people stranded without cars
Punti negativi: Do you do a delayed flight we arrive to the counter at about 10:04 the employees were still there but said that the counter closed at 10 o’clock and they could not help us and at the time there was nothing that could be done
lunedì | 08:00 - 15:00 |
martedì | 08:00 - 15:00 |
mercoledì | 08:00 - 15:00 |
giovedì | 08:00 - 15:00 |
venerdì | 08:00 - 15:00 |
sabato | |
domenica |
Punti positivi: The car was clean and comfortable.
Punti negativi: The service could not have been worse. We waited over an hour before we had someone finally pick up the phone and send an airport van.
On our return flight, we turned our car in at the appointed 4:00 time to find a note on the desk that said “please place the keys in the Dropbox. We had expected to get a ride to the airport, but that was not to be. We walked 20 minutes or so to the airport and barely made our flight.
The communication with your renters needs some work.
Punti positivi: Nothing. Very unprofessional.
Punti negativi: Sat and waited for an hour at the airport and the shuttle never showed up. Called 3 times, never answered. Took a $10 Uber to the office, and two young unprofessional girls were there. “I was at lunch”. After we took the car and got to the hotel, they call us and told us they left keys in our car so they came and met us and switched us cars. What a joke. The replacement car was a crappy, smoke smelling Kia Soul, nothing like the commercial with the hamsters. I had never seen a rental car in such bad condition.
Punti positivi: Typically it is the lowest. For a reason. Even then I would not recommend renting from here.
Punti negativi: The staff is untrained, unprofessional and many give you the attitude that they will probably steal your information.
The prove of having insurance. In mist car rental agencies you just tell them the name is the insurance here you have to have a policy # and fill it out. Or they fir e you to buy insurance! Wtf!!!
I’m getting the impression they are hiring the bottom feeders of tre employees with fishy background. All care more in their cell phone than try to help you to rent and leave the facility.
I had a reservation d as Nd had to rebook at the car agency nearby. What a completely ware of time.
Punti negativi: Stop cheeting people with the small print ,getting customers offering unlimited miles
Punti positivi: Staff was helpful and professional.
Punti negativi: The car was beat up, dirty on the exterior and had damage to the front, dings and dents, and windshield wipers that need to be replaced, making driving uncomfortable and dangerous.
Punti positivi: Price was okay.
Punti negativi: Service, car, cleanliness, vehicle performance, everything. It was a bad experience. Took a long time to pick up. Car had dents, missing panels, unclean, etc.
Punti positivi: Absolutely the WORST. I will never use Ace again. The receptionist was rude and behaved as if we were interrupting her phone conversation.
Punti negativi: What in the world does unlimited mileage mean? This is false and misleading and a waste of our time. We went back to the airport and rented from Avis.
Don't rent from Ace!
Punti negativi: The price
Punti negativi: They over charge people.
Punti positivi: Got a car that I ordered.
Punti negativi: Upon pick up was told that I could not rent car if I did not purchase extra insurance. At drop off was informed that I was not supposed to drive out of state of California. I booked because online it said unlimited miles. The price quoted online to what I paid was 4-5 times higher.
Customer service sucks
Punti negativi: Lied about sending shuttle to pick me up.
Not impressed.
Punti positivi: The car was as promised and worked well for my needs. The staff wasn't exactly friendly but they were courteous.
Punti negativi: The business is not located at the airport as advertised. A shuttle wasn't provided until I called to find out where their office was located, which is several blocks away. I was asked for proof of insurance which took me a while to get. I didn't know ahead of time that I would need that. Overall I got a negative vibe, like I was bothering them by being there and making them work. The staff wasn't rude but they weren't friendly. I will be happier renting elsewhere from now on.
Punti positivi: The car was clean and comfortable.
Punti negativi: The service could not have been worse. We waited over an hour before we had someone finally pick up the phone and send an airport van.
On our return flight, we turned our car in at the appointed 4:00 time to find a note on the desk that said “please place the keys in the Dropbox. We had expected to get a ride to the airport, but that was not to be. We walked 20 minutes or so to the airport and barely made our flight.
The communication with your renters needs some work.
Punti positivi: Nothing. Very unprofessional.
Punti negativi: Sat and waited for an hour at the airport and the shuttle never showed up. Called 3 times, never answered. Took a $10 Uber to the office, and two young unprofessional girls were there. “I was at lunch”. After we took the car and got to the hotel, they call us and told us they left keys in our car so they came and met us and switched us cars. What a joke. The replacement car was a crappy, smoke smelling Kia Soul, nothing like the commercial with the hamsters. I had never seen a rental car in such bad condition.
Punti positivi: Typically it is the lowest. For a reason. Even then I would not recommend renting from here.
Punti negativi: The staff is untrained, unprofessional and many give you the attitude that they will probably steal your information.
The prove of having insurance. In mist car rental agencies you just tell them the name is the insurance here you have to have a policy # and fill it out. Or they fir e you to buy insurance! Wtf!!!
I’m getting the impression they are hiring the bottom feeders of tre employees with fishy background. All care more in their cell phone than try to help you to rent and leave the facility.
I had a reservation d as Nd had to rebook at the car agency nearby. What a completely ware of time.
Punti negativi: Stop cheeting people with the small print ,getting customers offering unlimited miles
Punti positivi: Staff was helpful and professional.
Punti negativi: The car was beat up, dirty on the exterior and had damage to the front, dings and dents, and windshield wipers that need to be replaced, making driving uncomfortable and dangerous.
Punti positivi: Price was okay.
Punti negativi: Service, car, cleanliness, vehicle performance, everything. It was a bad experience. Took a long time to pick up. Car had dents, missing panels, unclean, etc.
Punti positivi: Absolutely the WORST. I will never use Ace again. The receptionist was rude and behaved as if we were interrupting her phone conversation.
Punti negativi: What in the world does unlimited mileage mean? This is false and misleading and a waste of our time. We went back to the airport and rented from Avis.
Don't rent from Ace!
Punti negativi: They over charge people.
Punti positivi: Got a car that I ordered.
Punti negativi: Upon pick up was told that I could not rent car if I did not purchase extra insurance. At drop off was informed that I was not supposed to drive out of state of California. I booked because online it said unlimited miles. The price quoted online to what I paid was 4-5 times higher.
Customer service sucks
Punti negativi: Lied about sending shuttle to pick me up.
Not impressed.
Punti positivi: The car was as promised and worked well for my needs. The staff wasn't exactly friendly but they were courteous.
Punti negativi: The business is not located at the airport as advertised. A shuttle wasn't provided until I called to find out where their office was located, which is several blocks away. I was asked for proof of insurance which took me a while to get. I didn't know ahead of time that I would need that. Overall I got a negative vibe, like I was bothering them by being there and making them work. The staff wasn't rude but they weren't friendly. I will be happier renting elsewhere from now on.
lunedì | 00:01 - 23:59 |
martedì | 00:01 - 23:59 |
mercoledì | 00:01 - 23:59 |
giovedì | 00:01 - 23:59 |
venerdì | 00:01 - 23:59 |
sabato | 00:01 - 23:59 |
domenica |
In media un noleggio auto presso Aeroporto di Long Beach Municipal costa 43 € al giorno.
Nelle ultime 72 ore le migliori offerte di auto a noleggio sono state trovate con Alamo (28 € al giorno), Avis (29 € al giorno) e Hertz (30 € al giorno).
In base alle valutazioni e alle recensioni di utenti reali di KAYAK, le migliori compagnie di auto a noleggio a Aeroporto di Long Beach Municipal sono Hertz (7,8, 109 recensioni), e Budget (6,3, 160 recensioni).
Le compagnie di auto a noleggio che offrono servizio navetta o pick-up da Aeroporto di Long Beach Municipal verso destinazioni vicine allaeroporto sono Alamo, e Avis.|2#Compagnie di auto a noleggio che offrono servizio navetta o pick-up da Aeroporto di Long Beach Municipal verso destinazioni vicine allaeroporto: solo Alamo.