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Punti positivi: Crew was friendly

Punti negativi: Tv screen didn't work, stuck on an airplane for 8h without any entertainement. Had to pay an extra €120 to check in my bag, because it wasn't mentioned in the confirmation that my ticket didn't come with checked-in luggage. Moreover, the food on the plane was terrible ... Thank god it was a relatively cheap ticket, but would never take this airline again though.

Punti positivi: The seat was ok and the crew was very kind

Punti negativi: There were no healthy options available to eat on this flight.

Punti negativi: Ground staff are extremely unprofessional In Casablanca

Punti positivi: We landed a bit early

Punti negativi: We didn't get the seats that we paid for. And all we could get was the last row.

Punti positivi: One crew guy was really nice. I had bruised my leg and he gave me ice and checked in on me.

Punti negativi: Vueling/Iberia lost my luggage.

Punti positivi: Nothing. Iberia wouldn’t let me on the plane.

Punti negativi: Iberia could have checked us in and if we had been unable to get on that particular flight could have put us on a different flight instead of just telling us we were out of $360 and we would have to pay full price for a new ticket.

Punti negativi: Information,connection,airline staff,customer service, Ivan go on forever

Punti positivi: The crew were really friendly and made sure we were looked after.

Punti positivi: Nothing

Punti negativi: Everything

Punti positivi: the flight was late in leaving, and although the lateness was not the airline's fault, the scramble of repeated announcements of Boarding is delayed for 10 minutes...3 or 4 times...was not smooth or comfortable...or very professional.

Punti negativi: the sound system on cut out of and on repeatedly, and shifted program and then would interrupt what was playing again and again, except when it would block the program out. aside from that, it was all pretty ok.

Punti positivi: Everything was really good. Crew was helpful and provided excellent customer service. Food provided was good.

Punti negativi: The only thing that would have been better was cooler air in the cabin. I got very hot on both my flights to and from Frankfurt.

Punti positivi: Space in plane

Punti negativi: Departure on time as had connecting flight

Punti negativi: Great flight, everything went perfect.

Punti negativi: Flight was very delayed, there was almost communication. Everyone was literally standing in a hot room for 50 min.

Punti negativi: It’s was late both out and return

Punti negativi: Seats are really small and stick together, super uncomfortable for more than 2h

Punti negativi: The crew could have shown up on time.

Punti negativi: The plain didnt leave because the food didnt arrive. We waited 3 hours! Very bad!

Punti positivi: Nothing

Punti negativi: Unexpected baggage charges despite only taking carryons

Punti negativi: The plane was SO hot and stuffy. It was an overnight flight, so they passed out blankets—but it was so hot no one used them. The air was stale, to the point of feeling claustrophobic.

Punti negativi: You could have had my luggage arrive. Now I don’t know where it is

Punti positivi: I was in business class and it was great. The staff the food and the seats were awesome.

Punti negativi: I booked through Kayak and when I arrived at the airport Swiss air had no seat available for me. I was forced to upgrade to ensure a seat.

Punti positivi: fresh baked bread!

Punti negativi: fight was delayed almost 4 hours. we were stuck on the plane for over 2 hours before liftoff while technical difficulties were worked out. no compensation offered.

Punti positivi: Their was really nothing to like. The plane was late, had to check in a carry on, my luggage was not transferred on time to my connecting flight,

Punti positivi: Puntualità, siamo partiti in tempo e arrivati a destinazione addirittura con 25 minuti in anticipo, un vero record. Check in veloce.

Punti negativi: Manca in assoluto la cordialità e simpatia al counter, le signorine sono stressate e scorbutiche, ci domandiamo se forse le condizioni di lavoro siano peggiorate per loro, non troviamo un'altra spiegazione. A bordo dell'aereo tutto quello che riguarda l'intrattenimento, video film, air show , musica assolutamente scadente, parlo della tratta Roma Sao Paulo, vecchi aerei datati con le apparecchiature e schermi vecchissimi e addirittura mal funzionanti. Il cibo un altra pecca, con tutto rispetto ,ma forse si mangia meglio alla mensa della Caritas. Nota dolente, finito il pranzo manco il caffe ci hanno offerto nonostante il sacchettino con il cucchiaino e zucchero fosse presente. Come detto prima la maggior parte della crew sono altezzosi e depressi. Il comandante parlò al decollo e non si è più sentito dopo un viaggio durato 12 ore, tratta fatta di giorno quindi una parolina la poteva sprecare durante la traversia, che ne so il tempo, il volo, turbolenze ecc.

Punti negativi: they must work on quality and price

Punti negativi: O PIOR checkin dos últimos 10 anos. Desorganizado, lento e sem as máquinas self funcionando. Avião velho, com pouco espaço para as pernas e um sistema de entretenimento da década de 80. Comida péssima A melhor coisa a fazer e usar outra companhia.

Punti positivi: The crew was pleasant

Punti negativi: Baggage checkin & flight boarding was slow & disorganized.

Punti positivi: Seat was comfy and spacious for economy class

Punti negativi: Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal.

Punti positivi: Crew was helpful and food was very good

Punti negativi: There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai

Punti positivi: The aircraft

Punti negativi: No overbooking next time!

Punti positivi: Personale gentile

Punti negativi: L'intera compagnia della ryanair

Punti negativi: The flight was delayed and we got into EDI very late.

Punti positivi: The flight was smooth.

Punti negativi: Seats very hard and uncomfortable. No food or water provided unless paid for. No entertainment onboard, not even a magazine.

Punti positivi: It is the worst airline on Earth. They barred me from flight, removed my name from the system so that I can't board because they say that I can't travel with EU residence card with which I travelled to all Schengen countries with other airlines. They lied to me and didn't return my money too.

Punti negativi: They must obey EU laws!

Punti negativi: Flight was 2 hours late

Punti positivi: Nothing much every other plane is more comfortable.

Punti negativi: We were five people with five carry-on lugages and five small individual bags. The people in boarding tried to charge us €76 for each one of the bags for a total of €380 extra. We managed to put three of those bags inside our suitcases but we were still charged for two very small bags €152.

Punti positivi: The cabin crew was very good. The check in process was tough but the representative was nice.

Punti negativi: The boarding representative wasn’t very welcoming and the baggage hold volunteering wasn’t explained fully to passengers, otherwise they’ll volunteer.

Punti positivi: On time ,staff great

Punti negativi: Maybe free beer ??? But know ,all sound

Punti positivi: Short flying time

Punti negativi: Communication with flight delay

Punti positivi: Cheaper

Punti negativi: Less delays

Punti negativi: This is a budget airline. It was a decent plane, the crew was very friendly. Being a budget airline, food on board has to be purchased separately. There is no entertainment on board. The seats didn’t recline. Overall it was good value for your money.

Punti negativi: My passport was stolen and the airline couldn’t help me at all as far as reimbursement or travel voucher. It was just a tough situation.

Punti negativi: Whole flight was so cold like in refrigerator.

Punti positivi: Paid for Business , got a minor economy service .

Punti negativi: Almost no advantages for business ticket traveller

Punti positivi: Ok

Punti negativi: Ok

Punti negativi: 600€ for tiny space in the plane!!

Punti positivi: Ryan sir is the worst airlines I traveled with we cant check in via their website. Third website never work for many people on July 31 for check in . They say $10 for small check in bagged but 25 $ for each at airport . We tried hard to check in online but can’t able to add the bagge online . Worst

Punti negativi: I had to pay to check my carry on when there was more than enough space in the cabin. It’s a rip off to be honest. My first experience with European airlines and this was the worst. It was uncomfortable as well

Punti negativi: Entertainment online at least by the app

Punti negativi: Entertainment online

Punti negativi: I have travelled many easyJet flights but today’s ground crew in Nice were rude, hostile and not nice to passengers

Punti negativi: We were impressed with this airline. Service was prompt, airplane was clean, and staff was friendly.

Punti positivi: There was a 2hr delay and communication from the pilot was misleading at often times

Punti positivi: Easy boarding prep was and bag check! Flight attends and crew were very pleasant!

Punti negativi: Nothing

Punti positivi: Staff where friendly but could’ve informed us why we where circling for 40 mins earlier

Punti negativi: Not being informed of the Thunderstorm situation earlier no one knew what was happening

Punti positivi: On time flight and friendly staff

Punti positivi: The crew was very attentive and personable during the flight.

Punti negativi: Our departure was delayed 2 hours because an unaccompanied minor was placed on the wrong flight--UA's fault. That began a domino effect of missed connections. When the landed, We were given little information on how to re-book and had to wait in several long lines. All told, 12 hour delay to Milan

Punti positivi: The plane was almost empty, I had a whole row for myself (albeit with very limited legroom)

Punti negativi: Can't comment on food as it isn't provided with the basic fare.