Trova offerte per voli da Venezia a Corea del Sud

Punti positivi: "Yes"
Punti negativi: "Nothing."

Punti positivi: "The 787 is fantastic. First class feels in the economy. The food offering is also first class. Service is amazing."
Punti negativi: "Serve the cold soba for all meals. :) Love it."

Punti positivi: "Excellent service from the cabin crew."
Punti negativi: "The Japanese (Washoku) breakfast was not as good as I expected."

Punti positivi: "Boarding was efficient, crew was exceedingly polite, helpful ground staff."
Punti negativi: "Flight left a little bit late."

Punti positivi: "boarding was super easy. the airline crew members are very polite and accommodating to any request or concern you might have."
Punti negativi: "Less delays"

Punti positivi: "The food and the crew were great."
Punti negativi: "I am yet to find an airline that has any semblance of comfort in economy class for someone 6’ 2”, and that isn’t even tall! It would seem that the seats should be tall enough not to have the headrest push on my shoulders.....such as making it adjustable enough to be used as a headrest."

Punti positivi: "Crew was amazing and very comfortable seat"
Punti negativi: "Food can be better and Entertainment was poor There should be more choices available. WiFi was spotty only 150 MB was available after paying. It should be free in business class like other airlines"

Punti positivi: "All crew are so kind.Great services."

Punti positivi: "Crews are very helpful and always have a smile in their face. Comfortable seats and entertainment system are very nice. The only thing that makes us not satisfied was the food, for 10 hours flight there’s only 1 main dish...Totally I like their service."
Punti negativi: "The food was not enough, we felt so hungry before arriving."

Punti positivi: "Great experience overall"

Punti positivi: "Check in is a breeze, the staff even helped me to load my luggages to the counter. Boarding is prompt and orderly. The food is excellent , love the kabosu, there is snack available at the back in case you are still hungry. Entertainment is good choices, headphone is nice."
Punti negativi: "None so far, been travelling with ANA 8-10 times a year for more than 5 years"

Punti positivi: "Honestly everything went really well. Like the title say, it was easy booking, a great price, and I got some wonderful memories to bring home."
Punti negativi: "I did think about changing my departure time but the ticketing agency didn’t relly quickly enough so I was stuck. Luckily it worked out."

Punti positivi: "- Friendly staff. - Excellent service and boarding easiness. - Kayak's excellent price."
Punti negativi: "- Entertainment had limited movies. - Food could have more selection for business class. - Loung in Japan is not the greatest and overcrowded. - Boarding from Japan to KUL was very poor specially in packing people like sardine in the shuttle."

Punti positivi: "Service Politness of staff"
Punti negativi: "Boarding at the gate Shuttle from gate to plane was too crowded Ascending to aircraft was almost a stampede"

Punti positivi: "Excellent service & friendly"
Punti negativi: "Food was cold"

Punti positivi: "The food and the very friendly and courteous flight attendants."

Punti positivi: "Crew amazing and food very good."
Punti negativi: "Crew woke us up 2 hours before landing, would ha e been great to sleep longer."

Punti positivi: "Food tasted great, flight attendants were super nice love the food holders under the seats to rest your feet"
Punti negativi: "Nothing really to Complain about. Selection of movies could have been a little better but it’s a Japanese airline didn’t expect a lot of American Content"

Punti positivi: "The in-flight entertainment is fantastic, always loaded with new movies to watch. The same free drinks (beer/wine/etc)"
Punti negativi: "The boarding was terrible. They called for groups, asked everyone to form 2 lines, but after the lines were formed, closed one boarding lane. Some people were late to board for first-class, causing even more boarding delay and chaos. There were 5 crew at the boarding gate just standing and watching. I selected a seat closer to the rear of the cabin, which received much worse attention than any other flight with ANA. I didn't get asked for a drink until very late, and the second time around there were almost no drink selections available. My seat was also broken and would not recline. Aside from the actual airline, the passengers in the rear were very inconsiderate. There was a big family with several children running around/crying/playing with seat-back trays the entire 11+ hour flight. Again, this is not entirely the fault of the airline, but it was a discomfort."

Punti positivi: "Prepackaged sandwiches were so so. Crew were friendly and helpful. Leg room was pretty good. Bathroom had a lot of amenities."
Punti negativi: "The seats are kind of flat."

Punti positivi: "Good food, seats were comfy enough for a 4.5-hr flight."
Punti negativi: "Better Hollywood options for entertainment."

Punti positivi: "Staff are super kind."
Punti negativi: "---"

Punti positivi: "The crew is so polite and attentive. Snacks are free, generous, and tasty. Food is pretty good for airplane food. Interior was very clean and kept clean during the flight."
Punti negativi: "I suppose the food could be better."

Punti positivi: "The flight is on time... the food is good... the service is excellent.... the seat is comfortable.... the ludgage regulation is satisfying can bring 2 pcs @ 23kg..."
Punti negativi: "The entertaiment film needs more variety..."

Punti positivi: "Crew attentiveness; relative comfort (could be better - but I've had worse); variety of movies"
Punti negativi: "I'd like greater variety in food choices"

Punti positivi: "Crew very helpful and reassuring though plane late on arrival in tokyo."
Punti negativi: "Due to snow in Seattle area plan departed 2 hours late which made a short connection time, but all went well."

Punti positivi: "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
Punti negativi: "Nothing"

Punti positivi: "Enough room for relax"
Punti negativi: "none"

Punti positivi: "The leg space and the comfortable chair"
Punti negativi: "The crew they hardly speak English but its ok"

Punti positivi: "They had good movies and music of my choice."
Punti negativi: "One flight attendant out of all others showed arrogant behaviors and facial expression. I was sort of disappointed because I chose ANA because of a reputation of their service and modesty embedded in the Japanese culture but not this time. I should have written down her name."

Punti positivi: "The room and comfort in the larger planes and the crew is always outstanding on ANA."
Punti negativi: "More movie selection....... many are Asian movies which are of poor quality. More food selections. I really don't care for most Asian dishes and I starve on these flights."

Punti positivi: "I like the food, service, and punctuality."
Punti negativi: "Nothing I do not like"

Punti positivi: "Great service, efficient and friendly staff, yummy food in adequate amounts,lots of movies to choose from."
Punti negativi: "Sleeping upright is really difficult, but then I knew that."

Punti positivi: "Excellent plane, accessories. Friendly staff as you expect from ANA. Very comfortable trip."

Punti negativi: "Very hard landing."

Punti negativi: "Check in process was horrible at TKS, extremely unknowledgeable gate agents, took 6 people and 1.5 hours to check and pay for bags."

Punti positivi: "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent."
Punti negativi: "N/A"

Punti positivi: "Always happy to fly ANA but wish I cold fly direct from Vancouver to Okinawa. and return. Kansai? I fly there three time a year."

Punti positivi: "The flight got me home."
Punti negativi: "I don't like that I had to gate check my carry on because the overhead bins were too small but it wan't a big deal."

Punti positivi: "As always, the Japanese customer service is wonderful - I have no complaints in that department!"
Punti negativi: "The boarding process is pretty annoying....they do not board until minutes before the flight time and we still had to take a bus to the actual plane. We took off late (which, personally, at this point, I had just been on a 14 hour flight plus the 2 hours layover) - a delay just added to the exhaustion. Also, the plane was very old and very hot...even though it was only a one hour flight, it was very uncomfortable and outdated."

Punti positivi: "Hassle-free luggage check-in process. Amazing hospitality led to a great in-flight experience. Empathy and kindness of staff was exemplary. Every crew member goes above and beyond one's expectations. My wife and my kid had a lovely time and comfortable journey. Will definitely try to book this flight again in future."
Punti negativi: "There was no Indian or vegetarian food. Luckily, my wife carried home-made food."

Punti positivi: "Onbaord Crew hospitality"
Punti negativi: "Poor ground handling by narita staff. By bus from terminal to plane. Mixed with economy pasaangers. Chaos from bus to plane. All passangers exposed to freezing cold weather at narita aiport outdoor."

Punti positivi: "A N A Very good, space between chairs is very good, crew very professional and friendly"

Punti positivi: "The crew were very helpful and the food was amazing. Entertainment was also very good daughter loved it"

Punti positivi: "food , service"

Punti positivi: "Nothing really major to complain about but nothing that went the extra mile..."
Punti negativi: "The food was sub par.... And the service was very minimal. I felt that there were too few flight attendants for the large capacity of the Triple 7."

Punti positivi: "The food"
Punti negativi: "All old movies in English"

Punti positivi: "The food was great. Very responsive flight crew."

Punti negativi: "There was no information about connecting flights before landing."

Punti positivi: "sedile comodo"

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti positivi: "The crew and the food are amazing on Turkish airlines. The food is exceptional."
Punti negativi: "Boarding could be better organized."

Punti positivi: "The flight attendants were kind"
Punti negativi: "The airplane was old and the seats were a little dirty"

Punti positivi: "Crew was excellent, meals were excellent."
Punti negativi: "More seating space but that won't happen."

Punti positivi: "Crew was professional, food was good."
Punti negativi: "The screen to manage in-flight entertainment was not very responsive and live tv was cutting out constantly"

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti positivi: "Great food"
Punti negativi: "More alcohol choices"

Punti negativi: "Excelu some hgtv program on screen no anything else"

Punti positivi: "On the plus side, the food, service, entertainment, and comfort on Turkish are the best of any Economy class overseas flights. For that reason, they are my top pick."
Punti negativi: "I can't understand why I was booked with an impossibly tight connection. It's a huge airport, with multiple security checkpoints with long lines. I had an hour between flights, and the first flight landed just five minutes late. The gate for the second flight had already closed by the time I cleared the first security checkpoint. It would have been completely impossible to make it to the gate on time. Turkish put me up in a hotel, etc., for the night, and there were dozens of people in similar situations. But the airline shouldn't offer connections that are totally impossible."

Punti positivi: "Almost Everything"
Punti negativi: "NOT THE AIRLINE'S FAULT - There was a 2 hours line for Passport check in Venice. Uncertainty about missing the flight."

Punti negativi: "they delayed the flight so i lost my checked in connection"

Punti positivi: "Flight was very comfortable and food was amazing Thanks to chef and pilot. Everything was good If I get good price again I will definitely fly with Turkish all the time :)"
Punti negativi: "The sounds of air was to much. I could hear the air outside and was bothering me."

Punti positivi: "Pilot did a smooth landing both the long flights."

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti positivi: "Great entertainment systems"
Punti negativi: "Leg room was especially tight."

Punti positivi: "Surprising level for such a short flight."

Punti positivi: "Quick flight with breakfast"
Punti negativi: "Boarding process was a little bit chaotic"

Punti positivi: "Meals, drinks, movies, night kits, blankets, pillows, all included in ptice."

Punti positivi: "The flight attendants are friendly and the entertainment was good"
Punti negativi: "We went through an additional 6 security check points between our connecting flight from Italy, after they said we wouldn't. I understand the precautions flying into D.C., however there was no posting of this, and they wouldn't let us use the bathroom at the airport. Also, the plane was very hot with little air flow. Loud crying children coughing everywhere, fresh air would be nice for the 11 hour flight."

Punti negativi: "None"

Punti positivi: "Boarding and crew"
Punti negativi: "Food. The veg options were very bad."

Punti positivi: "The stewardesses were cute"

Punti positivi: "The airline was very hospitable and efficient. All flights were on time, boarding and de-boarding were very quick and painless. Crew was extremely helpful and kind. Food was good, seats were comfortable, and entertainment was good. For the money and time spent on this flight we felt we got an extremely good deal and would take this airline again, and recommend."
Punti negativi: "The planes were pretty warm/hot for most of our flights. I'm not sure if air condition was available, but I know some people asked. It did cool down eventually so they must have turned on air or fans, but I know the heat was on at some points which made it a bit uncomfortable for such a long flight."

Punti negativi: "None"

Punti positivi: "Operativity, cleaning, food,"

Punti positivi: "Excellent service, staff and food. All flights ran smooth, food and beverages were great and service from the crew was beyond great. During the fight, besides the food and drinks, we had lots of entertainment and games in the tv devices. I will definitely fly with Turkish Airlines again in the future."

Punti positivi: "Comfortable seats, roomy, good customer services on the plane"
Punti negativi: "One concern - as we were landing and then taxiing, people were standing up and getting baggage out of the overhead compartments before the plane had stopped moving. It felt dangerous. I would suggest having the flight crew make an announcement so people could be safe and remain seated until the airplane comes to a final stop/no longer moving."

Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."

Punti positivi: "I look forward to flying with Turkish Airlines in the future. Thanks for a good trip."

Punti negativi: "Boarding by bus Staff did not enforce priority lane for business and star alliance GOLD Waited long time in the bus"

Punti negativi: "They changed flights after booked. Went from a 1 hour lay over to 18 hour lay over in Istanbul. We cancelled and booked different flight at much higher rate. Got all tangled up in hotel changes, really created a mess. Likely not use that airline in future."

Punti positivi: "Turkish was the only airline I've flown that actually did not give the impression of nickle and diming but really made clear and concerted and well executed efforts to exceed expectations on all fronts. A huge accomplishment. They really put most of their competitors to shame."

Punti positivi: "Crew was friendly and a pretty decent meal was served."
Punti negativi: "The other passengers. :) Turkish was great, but the plane was only equipped with 90's in-seat entertainment."

Punti positivi: "Even though this was a short flight, we were served a full meal! Crew made us very comfortable."
Punti negativi: "We had a 5hr wait at the airport for our next flight. I wish we could have connected on an earlier flight."

Punti positivi: "Good Food, Comfortable Seats & Good Entertainment Options"
Punti negativi: "N/A"

Punti positivi: "Food was good for airline food."
Punti negativi: "Seats were smaller on this plane. I'm 6-2" and this flight my knees hit the chair in front of me."

Punti positivi: "Everything was the best! The food, the movies etc on board to choose from, the staff, everything was great. Turkish airlines is the best airline I've ever been on—US companies need to take note! Even on a 2:10 flight we got a full meal and many drinks."
Punti negativi: "Nothing. They were perfect!"

Punti positivi: "Overall, my first experience with Turkish Airlines was very good. They crew was friendly and the food and drinks were better than expected. The airplane had been updated so it was a nice flight."
Punti negativi: "Everything was fine."

Punti positivi: "I like the overall trip!!"

Punti positivi: "The crew, the boarding , the entertainment,"
Punti negativi: "The food was not up to expectations"

Punti positivi: "was no kosher food"

Punti negativi: "Transfer to terminal was by bus from out on tarmac."

Punti positivi: "I had a great time during my flight from istanbul to Seoul . My seat didn't recline and cabin crew immediately helped and took me to a business class as an apology . They were very responsive to any time i needed help . And the food was amazing . Even the economy class gets gourmet meals . Also the entertainment was quite good . They have big tv screen for each seat and have all sorts of shows and movies from international to hollywood . And have games for kids ... Overall i was very pleased with my flight ."

Punti positivi: "Check in was.quick and efficient in Venice ..for a short flight they served a nice meal complimentary"

Punti positivi: "Most things about the flight were great. The staff were friendly and I really appreciated the friendliness toward our four boys."

Punti positivi: "Booking, price"
Punti negativi: "A little easier site navigation- understanding"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "The most amazing service, good food and great steward"

Punti negativi: "One cookie with tea is not enough at this time of day! Boarding was organised terribly and was the main reason for the delay."

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti negativi: "I was lost my luggage for my whole trip and I still didn’t get my luggage yet very disappointed !!! You want to answer can you guys do something for me or any ideals"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti negativi: "The multiple gate changes & technical delay caused us to miss our connection to Boston"

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti negativi: "The airline cancelled my ticket because they said I was not on my earlier flight two weeks prior. This was absolutely not true. I had taken the flight and also checked bags. For an airline to cancel someones tickets and not notify them is highly unethical."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti positivi: "Crew was OK, seat was comfortable"
Punti negativi: "No choice for food, for the last rows only pasta was left, bad calculation on crew side"

Punti positivi: "Great crew"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "Voli in ritardo"

Punti positivi: "Too cramped for a 10 hour flight"
Punti negativi: "Same as above"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "Food was great. The crew was very polite and professional"
Punti negativi: "Great flight"

Punti negativi: "Troppo freddo"

Punti positivi: "Boarding process and email updates."
Punti negativi: "Business class on European domestic flights is nothing more than coach seats with no one seated in the middle. Better than coach, but not by much and not worth the extra money."

Punti positivi: "Nothing positive to report...NOTHING!!"
Punti negativi: "Worse travel day of my life. I'll never fly Lufthansa again and never go thru Frankfort again. Lost luggage both ways. Awful experience!!"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Crew"
Punti negativi: "N/A"

Punti positivi: "nice crew!"
Punti negativi: "Seat hardly reclines at all."

Punti positivi: "Comfortable seats. Good snack. Helpful crew. We needed extra assistance and staff were very accommodating."
Punti negativi: "No negative comments."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Stuck in Frankfurt due to weather which I understand but no one helped us navigate the customer service lines and it was utter chaos!!! I stood in line for four!!!! Hours and did not get checked on once then i found out I did that for no reason and i had to wait In another line for almost two hours!!! Then then next day my flight was delayed for four!!! Hours due to engine issues and they had to get a new plane so the rerouted two flights had To be canceled And I was stuck overnight again in Dallas. No one met me at the gate or had anything to say to me. Not really one ounce of customer service . I could tell it was Hard with the airport closing due to weather but this is an international flight and someone could have done something to help me just navigate the process over the three day period. One woman who I finally talked to in Frankfurt spent an hour with me when i was utterly exhausted and there were No more flights or hotels left She was To be commended. The rest was chaos and exhausting and I still have another flight tomorrow."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Cabin service and crew excelent"
Punti negativi: "LH App not work had hard time getting seat and boarding pass online. Flight canceled LH 444 rebooked next day. While they not say I believe consolidation due to light passenger load. Long walk FRA outbound but short walk home bound. Went on bus to plane no jetway boarding."

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "All operations are handled consistently and efficiently."
Punti negativi: "Like my outbound flight—the internet (which I purchased a 24 hour package for $19) was slow and, when I was logged off, could not log on again. Not sure if the backbone went down or if they had maxed out the number of users. But-was unable to use it for the bukx of the flight."

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti negativi: "FLight delayed causing connection lost. Had to take another flight to Milan and then drive the car to Genoa."

Punti negativi: "Flight from Milan delayed of 1 h . Missed connection have been rebooked to a new flight with crappy seat"

Punti negativi: "Ritardo"

Punti negativi: "Personale ed intrattenimento ottimi. Cibo discreto, volo superaffollato e nessuna possibiltà di upgrade. Da migliorare la pulizia delle toilettes."

"They canceled our flights that went on anyway."

Punti positivi: "This Transavia Airlines is not good at all."
Punti negativi: "Many things cheaper does mean better."

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "Klm's consistantly high standards in everything they do."
Punti negativi: "Nothing"

Punti positivi: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Punti negativi: "Everything was OK"

Punti negativi: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Punti positivi: "Crew was great and helpful despite oversight in my special meal."
Punti negativi: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Punti positivi: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Punti negativi: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Punti positivi: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Punti positivi: "Great plane and staff"
Punti negativi: "Delayed"

Punti negativi: "Staff rude and short"

Punti positivi: "Friendly crew"
Punti negativi: "KLM lost one piece of my luggage"

Punti negativi: "Late departure. Rush to connect."

Punti negativi: "Troppo ritardo"

Punti negativi: "Delays, took my hand luggage into the hold,"

Punti positivi: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Punti negativi: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "KLM staff is great"

Punti positivi: "Being fed was amazing and watching free TV was great!"
Punti negativi: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Punti positivi: "Everything was good except for the entertainment consul for one of our seats."
Punti negativi: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Punti positivi: "The crew were amazing and the flight was very smooth."
Punti negativi: "Keep up the good work"

Punti positivi: "The crew!!"

Punti positivi: "The service"
Punti negativi: "The food."

Punti positivi: "They considered my reguest of vegiterian food."
Punti negativi: "I have no complaints."

Punti negativi: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Punti negativi: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Punti positivi: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Punti negativi: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Punti negativi: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."

Punti positivi: "Nothing to mention"
Punti negativi: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Punti positivi: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Punti positivi: "Nice crew pilot food and beverage"
Punti negativi: "No wifi"

Punti negativi: "Nothing special"

Punti negativi: "Food had only vegetarian choices. No charging place and ambiance was noisy"

Punti positivi: "kLM staff was great."

Punti positivi: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Punti negativi: "Boarding was confusing and disorganized"

Punti positivi: "Friendly in-flight personell"
Punti negativi: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "The crew were hardworking, responsive, conscientious and friendly"
Punti negativi: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Punti positivi: "I got some rest"
Punti negativi: "unable to charge my phone or watch movies"

Punti positivi: "Excellent very good"
Punti negativi: "Everting so good ex"

Punti positivi: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Punti positivi: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Punti negativi: "Nothing"

Punti positivi: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Punti negativi: "The amount of extras you have to click no to while checking in online."

Punti negativi: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Punti positivi: "Short-hop flight, fit for purpose."

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Crew was courteous and helpful."
Punti negativi: "Seats are cramped a bit"

Punti negativi: "FOOD"

Punti positivi: "Overall price and comfort is ok. Seats pretty small. Crew don’t pay attention for kids that screaming a lot."
Punti negativi: "Great plus is a direct flight and price"

Punti negativi: "New terms about hand luggage is worser then in RyanAir"

Punti positivi: "Na"
Punti negativi: "Na"

Punti positivi: "I did survive"
Punti negativi: "Buggage was lost"

Punti positivi: "Good seat space"
Punti negativi: "Looooong check-in period, limited English at check-in, Vladivostok airport is surprisingly crummy for such an important city, fishy sandwich once on board. Sorry to say, but Russia is a second-world country. Lots of travel inefficiencies and limitations."

Punti negativi: "US bought carry on case been requested to be checked as a second baggage piece for $100 fee. And then both opened lost and not reached destination."

Punti negativi: "The departure was slightly delayed. But the on-board experience was great."

Punti negativi: "Flight delayed after previous flight had been cancelled, no communication, awful customer service"

Punti positivi: "The crew was amazing The seats are worst"

Punti positivi: "Il personale molto gentile"

Punti negativi: "They list checked our stroller in at the gate but didn’t give it back at our layover in Moscow 6 hour carrying a baby. And when we went to their desk immediately after getting off our plane from Sofia to Moscow they wouldn’t even call the plane to see if it was there."

Punti negativi: "Non arrivare bagaglio.. giorno dopo dovuto chiamare io a Mosca per sapere del bagaglio..perché Bologna non sapere niente.... e dovuto ritornare a prendere con ulteriori spese per viaggio Bologna e ritorno.."

Punti positivi: "Comfort in aereo"
Punti negativi: "Camminare 40 minuti pulman per sbarco da volo Minsk.. Mosca.."

Punti positivi: "Sedute piccole e molto scomode"

Punti positivi: "Sedute molto comode, cibo molto buono"

Punti negativi: "The meat in my salad was still frozen. Kind of strange salad. Would like to have more selection than beef or Lamb."

Punti positivi: "The seats, considering they were in coach, were comfortable and all the armrests went up for freedom of movement sake."
Punti negativi: "The food was not great, over cooked veggies and bland. For an 11 hr flight, we were served dinner and then upon waking, served another dinner - no breakfast? The bathrooms smelled like urine even before take off. Most of the flight attendants were nice. Ours while pleasant, rolled her eyes when I asked for some wine and a glass of water, like “ugh Americans always have to be so decadent” lol, but she did serve me, so wat ever that’s worth. The movies selection was pretty limited and the system that played it was super slow and a little archic."

Punti positivi: "Nothing"
Punti negativi: "Everything starting from check in to boarding. I have two kids traveling with me. I had no help or ease of check in at all!!!!"

Punti positivi: "The cre kindness and the way they take care the passengers"
Punti negativi: "Almost all"

Punti positivi: "Everything was ok"

Punti positivi: "The cabin crew on Aeroflot are top notch. Polite, efficient, and with cool uniforms."

Punti positivi: "Everything"
Punti negativi: "N/A"

Punti positivi: "Nulla"
Punti negativi: "Famiglia composta da Babbo e Mamma e bambina di 3 anni, ritardo di 3 ore alla partenza e 12 allo scalo di Mosca. Ci è stato detto in Giappone che ci avrebbero dato un hotel per la notte a Mosca (un diritto per ritardi oltre le 6 ore) e dunque imbarchiamo il passeggino della bambina, arrivati a Mosca di albergo neanche l’ombra. Chiedermo immediatamente il rimborso!"

Punti positivi: "Plenty of food/snacks available. Many movies to watch."
Punti negativi: "only one side of my headphones worked"

Punti negativi: "Flight was canceled due to the weather and Aeroflot wasn’t prepared to deal with the situation. No information was provided, no announcements were made. Online information was not updated. Absolute mess"

Punti negativi: "Old/poor entertainment system. The crew was rude pre-departure, and were not very clear/didn’t speak English very well. The food was ok, but very bad on the Moscow- Hanoi portion"

Punti positivi: "Smooth takeoff, Smooth landing, polite crew, good food."

Punti negativi: "Departure from JFK was late by about an hour - due to one late passenger - and I barely made my connecting flight in Moscow by sprinting across a couple terminals. It would’ve been helpful for them to note the gates of connecting flights for the passengers affected by the late departure. My luggage did not make the transfer from Moscow to Prague, as I had feared. But it did get delivered to me about 10 hrs later. Traveling can already be a little stressful; I think some of this could’ve been minimized."

Punti positivi: "same"
Punti negativi: "same"

Punti positivi: "All the board crew were very friendly and attentive"
Punti negativi: "The main dishes were not good at all, bland, did not eat it. Salad was bland, with ice."

Punti positivi: "The crew was working very hard"

Punti negativi: "flight was late two hours"

Punti positivi: "Service was great and details were on point. Loved the toothbrush and tooth paste in the bathroom when everyone woke up from a 9 hour flight."
Punti negativi: "There wasn't much to complain about."

Punti positivi: "Price, punctuality"
Punti negativi: "Boarding gates at Moscow are ridiculous, and no priority boarding for biz or SkyTeam"

Punti positivi: "Price, punctuality, comfort on board (new business seat on A777)."

Punti positivi: "Punctuality."
Punti negativi: "Old fashioned business class on this A330, no full recline, entertainment not working, price similar to European competitors. Luggage arrived 2 days later."

Punti negativi: "No priority lane for boarding."

Punti positivi: "The seats were comfortable and reclined nicely. Cleanliness was good. Flight attendants were attentive and polite."
Punti negativi: "Entertainment system down for a 10 hour flight. Boarding took much longer than it should and ended up taking off late. Waited for my bag at my destination for almost an hour! Food was not very nice, something gelatinous on the meat...only ate the bread and butter."

Punti positivi: "Good airplane. Good crew (but we didn't hear first pilot). Good meal."
Punti negativi: "Very poor boarding - very-very-...-very long line for passport control in VCE (but it's a problem of airport)."

Punti positivi: "Comfort, staff, prezzo, breve attesa tra i voli"
Punti negativi: "Imbarco senza priority lane, sia per Skyteam priority, sia per business class."

Punti positivi: "Comfort, staff, prezzo"
Punti negativi: "Imbarco senza priority lane, sia per Skyteam priority, sia per business class. Viene offerto sistema di intrattenimento portatile invece che fisso."

Punti positivi: "I really appreciate timelessness and crew politnes. All Stuarts aND stuardess were very nice and friendly."
Punti negativi: "NA"

Punti positivi: "I did not like that the ticket was cancel and I have to buy another ticket to Simferopol and the return ticket to SVO because was cancel by your company and also and they did not have any reference about your company. the only way I can fly if I buy and pay for the ticket I'm steal in Russia When I will get back I believe that you have to reimburse the payment of the ticket that I pay to you. If you like to contact me at this time to my email mariocesar2711@gmail,com By the way I have to go to Aeroflot to get my information for my fly back to NY You will here from me when I get back Mario Kucher"

Punti negativi: "Stewardesses"

Punti negativi: "The flight attendant seemed to have been bothered by the fact that she had to tend to my boyfriend and I. Any simple question we had may it had been what was on the menu for lunch or a simple request for ice in our drink; we received with a rude tone. When our plane was about to land I had my eyes closed because I had been traveling for 24 hours and was still very tired and she (Olga, I believe her name was) yelled saying "MIS, WAKE UP AND OPEN YOUR WINDOW!" this was by far the WORST flight experience I have ever had. I suggest this particular flight attendant reconsiders her career choice because customer service does not fit her. It is safe to say that I will NEVER fly Aeroflot again. And will be spreading the word to my colleagues and friends as I too am in the travel business and know how important it is to feel comfortable and safe when traveling abroad."

Punti positivi: "The members of the crew were friendly."
Punti negativi: "The flight departed with an hour delay, the boarding process was rushed and chaotic. The flight was full with infants and little babies (approx. 2 babies per one 4 seat raw in Economy class) , not all of them reacted with ease to a 10h flight. On most of the occasions the parents should have been given some guidance as their behaviour was intolerant towards other passengers. Unfortunately, there was no support from crew members on this."

Punti positivi: "There was a plug for my electrical cird."
Punti negativi: "The crew were mechanical--not at all personable."

Punti positivi: "Besides delay, captain tried to recover time."
Punti negativi: "Presented TK card, recorded LH card 1 hour delay"