Trova voli economici da Toscana per Varsavia

"Entertaining options could be expanded but I wouldn’t trade for anything else. Excellent experience all around."

"First time traveling with Swiss abroad…. They set the standard so high, I will certainly book them again next time! A+ hospitality across the board…. So impressed with their professionalism and customer service. Highly, highly recommend! Jill Bolger"

"Swiss!"

Punti positivi: "Staff, not fully booked, lots of food and snacks"
Punti negativi: "Rushing from one terminal to another because the flights were too close together for my itinerary"

Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti negativi: "The food is good k"

Punti positivi: "The crew was good, not amazing and the seats were adequate, not generous. The food was sppealing."
Punti negativi: "The whole experience was positive."

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti positivi: "Very friendly and cooperative crew. Entertainment is well upated with latest media."
Punti negativi: "Nothing"

Punti positivi: "Flight left on time & arrived on time."
Punti negativi: "Quality of the snack could be improved."

Punti negativi: "The flight was cancelled and Florence airport staff was extremely incompetent and unprofessional. I spent 12 hours in the airport before getting to Zurich. Won’t get to Chicago until 24 hours after my planned arrival. If I something important then hell would’ve been raised."

Punti positivi: "The crew was terrific and friendly as I expected."
Punti negativi: "I have no other suggestions here since I'm pleased with the flight and services."

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti negativi: "When I purchased the ticket I did not know that I have to pay for my bag. It would have been nice to know about this in advance"

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti positivi: "Enjoyed the surprisingly good vegetarian hot meal, wine, and chocolate! (And silverware) Said to us they cared for passengers and the environment. A much better overall experience than with United!"
Punti negativi: "Plane did not have a place to switch to the other aisle without disturbing passengers or crew! You need to move a tad bit on such a long flight!"

Punti positivi: "Nice crew, lot of space"

Punti positivi: "Good, in-flight entertainment"
Punti negativi: "There must be a way for crew to intervene and help parents with screaming infants or disruptive children. The flight noise/comfort was miserable"

Punti positivi: "Steward Very pleasant, helpful and accomodating."
Punti negativi: "No information on the flight about how to proceed with our missed conncetions nor anyone to meet in Zurich at gate with information."

Punti positivi: "The crew and flight"
Punti negativi: "No airconditioning while waiting on the shuttle bus to the plane"

Punti positivi: "Not applicable"
Punti negativi: "See above."

Punti positivi: "The crew was very attentive and friendly. For the price the seats where comfortable."

Punti positivi: "There were good entertainment options though I didn’t use them"
Punti negativi: "Our flight was delayed 2.5 hours, during which we had boarded but were told we could not leave our seats even for the bathroom. We were offered a cup of water once during this delay which is inexcusable. (We were also woken up to serve dinner at 1am so that was incredibly inconvenient for an overnight flight) On top of that, I, as well as many others missed our connecting flight. Personally I missed my connection by 20 minutes, which seems a reasonable amount of time to hold a connecting flight with so many people from our flight on that next one. In missing by only 20 minutes, we have lost an entire day of our trip and are spending 9! hours in the airport today. There was no communication between flights clearly. Despite there being an earlier flight we could’ve been placed on after missing our connection - we did not get booked on this flight. I asked why and they just randomly placed people on random flights with no regard for when we showed at the desk. In this scenario, a first come first serve would have alleviated an absolutely awful experience. I will never fly Swiss Air again and will urge people I know to not fly this airline. The experience was extremely frustrating, the best response from an employee was “that’s all I can do for you” and I wish it on no one."

Punti positivi: "The booking to a new flight was seamless."
Punti negativi: "We had to take a different flight on Lufthansa which had a whole list of it's own problems."

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti positivi: "Generally Swiss air was good"
Punti negativi: "I ask a question if we will arriving late, she give me smart Remarks that we will be on time. No we were late 28 minutes my luggage did not arrive, I'm 4 hours from Warsaw, I wait for luggage which was lost and miss my connection do travel forward. I got home at 8 pm. She check my carry on and they lost , I have only bag with lipstick in there"

Punti positivi: "We like being able to check our ski equipment without extra charge. Service is consistently professional and courteous."
Punti negativi: "Being charged for seat selection. The late hour of departure for the Boston to Zurich flight."

Punti negativi: "Roughest flight ever, many people got sick, too much turbulence to fly"

Punti positivi: "Clean, modern plane, friendly and attentive crew"
Punti negativi: "Cramped space in economy!"

Punti positivi: "Four economy short-hauls in two days: That extra tad legroom (A321, A320, CS100) Planes are very clean Good quality snacks Great staff"

Punti positivi: "I hope this carrier grows by leaps and bounds. The plane was new & clean, the pilots executed flawless takeoff & landing, the flight attendants were friendly to a fault, the plane left on time & arrived early. Round trip Orlando-Venice was $980 round trip. The only niggling detail was the somewhat limited selection of movies."

Punti positivi: "Service"
Punti negativi: "All was great"

Punti positivi: "Flight itself was good, comfortable, staff were professional"

Punti positivi: "short travel time"
Punti negativi: "the landing was way too drastic. The pressure during landing was not gentle and I had a real hard time trying to allow my hearing to come back. The blood pressure in my head felt like my head would explode. My head hurt for a long time. Did not like the flight at all."

Punti positivi: "Swift ride - no frills- the chocolate square was delicious."
Punti negativi: "Getting off directly onto the tarmac with no gate access- glad it wasn't raining!"

Punti positivi: "Very short flight so little to write about."
Punti negativi: "We've got no complaints."

Punti negativi: "Seats too small. Staff not friendly"

Punti positivi: "Comfortable....customer-service oriented staff. Enjoyable food, and entertainment."
Punti negativi: "Only thing that could have been easier is to offer more self check-in options at the airport. Very courteous staff, and wait wasn't extremely long."

Punti negativi: "Only one agent to check in economy passengers two agents for first class and 2 or 3 for special needs. There were many more economy passengers and it took a lot longer to be serviced more agents for economy would have been more equitable"

Punti positivi: "Good food, friendly staff"

Punti positivi: "On time great crew. Free wine that is Swiss air."

Punti positivi: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Punti negativi: "Everything was good."

Punti negativi: "Major delay"

Punti positivi: "Customer service and food served during the trip (economy class)"
Punti negativi: "IFE system very old, narrow space between seats"

Punti positivi: "The Crew was wonderful."

Punti positivi: "Business Class price was 50% lower by buying the ticket on El Al site rather than buying direct from Swiss Airlines."

Punti positivi: "Very little"
Punti negativi: "I paid extra for seat selections and then they did not give me those seats."

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti negativi: "All was good"

Punti positivi: "Crew was helpful and ver polite and efficient"
Punti negativi: "At the boarding gate they were cherry picking whose bag is too large and whose isn't. My bag was tagged for nothing, no one at the aircraft was to load them to baggage hold. Plenty of space on the plane. What is the point of the fuss."

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Always polite and accommodating. The seats are very comfortable and roomy. it was a pleasant quick flight"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "Boarding was quick and good"

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti negativi: "Media screen did not work and flight attendant was indifferent and made no attempt to resolve. If a passenger made a request we/they were told they were too busy. Food was minimal at beat."

Punti negativi: "Yo no pude viajar y no tube ni siquiera una remuneración un empleado de luftansa me dijo que no podía viajar Ali mejor por que no le simpatize y le quedó sin viajar y perdiendo dinero tiempo"

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "Voli in ritardo"

Punti negativi: "There was not enough room for all the people’s cabin size luggage. They allowed people to get on board with big coats once they’re in the plain they take off the coats and place them up. Those coats take the same space as a small suitcase. I asked the fly attendants for assistance and they didn’t even pretend to care about the situation. I had to put my luggage under the seat for the entire flight, which ended up reducing the very reduced legroom. What this airline is trying to do is; to charge passengers twice for cabin size luggage. This has been my worst experiences with airlines. Lufthansa is definitely an airline to avoid."

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Very good flight in business class. Comfortable seats and great service."

Punti positivi: "Same as above."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "Crew friendly"
Punti negativi: "Waiting in the line long then expect"

Punti negativi: "Troppo freddo"

Punti positivi: "Wi-Fi and in flight entertainment"
Punti negativi: "I'm 6'3" cramped in economy"

Punti positivi: "That we made it alive."
Punti negativi: "The 1 hr flight that turned into an 8 hour fiasco."

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Smooth boarding."
Punti negativi: "Plane packed to the hilt. Tough to find space for cabin luggage."

Punti positivi: "Excellent service and friendly staff!"
Punti negativi: "It was very cold"

Punti positivi: "Nothing"
Punti negativi: "Delayed and therefore missing my connecting flight. Still needed to check in on time as if flight was not delayed. Being stuck in AP for 6 hours. Carry on is ltd to 8kg. My empty carry on weights 6kg. What is next with airlines? Travel without luggage? Stop gauging your customers."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti positivi: "Crew were good with serving food and drinks before our flight . We are sitting on aircraft for 1.5 hrs before departure stuff was excellent to keep us inform."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Overall great and on time !"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti positivi: "Friendly and efficient staff."

Punti positivi: "No turbulence, very nice Crew, flight was on time. Very smooth flight!"
Punti negativi: "Cold on plane, could be more entertainment, but the flight having no turbulence and being less scary is more important to me. So I am very happy!"

Punti negativi: "FLight delayed causing connection lost. Had to take another flight to Milan and then drive the car to Genoa."

Punti positivi: "Clean. Friendly staff"

Punti negativi: "Flight from Milan delayed of 1 h . Missed connection have been rebooked to a new flight with crappy seat"

"They canceled our flights that went on anyway."

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti negativi: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Punti positivi: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Punti negativi: "Very nice crew and great food"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "Great atmosphere, crew was excellent!"
Punti negativi: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Punti negativi: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Punti positivi: "Impressive service... amazing crew, very friendly and professional"

Punti positivi: "Almost everything, especially the crew."
Punti negativi: "Don’t feel like anything should be better to be honest"

Punti positivi: "Great crew."
Punti negativi: "Ran out of business class meal. Substituted a Econ class."

Punti negativi: "Crew members in Amsterdam were very rude and disrespectful"

Punti negativi: "KLM crew exceed our expectations"

Punti negativi: "Not being 1 hour late"

Punti positivi: "Crew were great"
Punti negativi: "Refreshments"

Punti positivi: "Seat was comfy and spacious for economy class"
Punti negativi: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Punti positivi: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Punti negativi: "Food quality was not so good."

Punti positivi: "The crew is really welcoming"
Punti negativi: "The seats are too narrow and a bit too hard"

Punti negativi: "Troppo ritardo"

Punti negativi: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Punti positivi: "Crew was ok."
Punti negativi: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Punti negativi: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Crew was fantastic."
Punti negativi: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."

Punti positivi: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Punti negativi: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

Punti positivi: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Punti negativi: "Not having to walk outside in Edinbur4gh to board the flight."

Punti positivi: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Punti positivi: "Everything OK"

Punti positivi: "Nothing to mention"
Punti negativi: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Punti positivi: "The crew was really friendly."
Punti negativi: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Punti negativi: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Punti positivi: "punctuality of boarding and flight time"
Punti negativi: "attitude of crew in business class: no sense of true hospitality"

Punti positivi: "Snooth and efficiënt with a KLM service"
Punti negativi: "No entertainment"

Punti positivi: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Punti negativi: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Punti positivi: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Punti negativi: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."

Punti negativi: "You are almost always late!"

Punti negativi: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Punti negativi: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Punti negativi: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Punti negativi: "Customer service"

Punti positivi: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Punti negativi: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Punti negativi: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Punti negativi: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Punti positivi: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Punti negativi: "The amount of extras you have to click no to while checking in online."

Punti positivi: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Punti negativi: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Punti positivi: "Ground staff at Manchester very helpful"
Punti negativi: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."

Punti positivi: "quick and relaxed"

"Nice,elegant,smooth,team had a pride with their work. My Favorite Airline."

"The cabin crew was friendly. But boarding takes forever and the flight gad long delays on both inbound and outbound flight"

"Flight to Florence delayed. All passengers took a bus to Pisa (1.5 hours away) to fly Pisa to Paris. We missed our connection and flew next day. All information regarding the delay online was incorrect ("system not yet updated") . So calling Air France was useless as they could not assist. Not all flight delays can be avoided but many improvements are needed throughout this process."

Punti negativi: "The food was not as usual."

Punti positivi: "Nice crew"
Punti negativi: "Not loose my luggage:)"

Punti negativi: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."

Punti positivi: "How great everyone was and smooth sailing."
Punti negativi: "Made sure the flight was not over booked."

Punti positivi: "More leg room"
Punti negativi: "Space"

Punti positivi: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Punti negativi: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."

Punti positivi: "Exit row seat had much more space for legs, very much worth the upcharge for this seat."
Punti negativi: "Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold."

Punti negativi: "The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices"

Punti negativi: "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."

Punti positivi: "Entertainment programs"
Punti negativi: "New variety of food"

Punti negativi: "the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit."

Punti positivi: "Crew very professional"
Punti negativi: "Boarding was a little confusing"

Punti negativi: "Sedile scomodissimo, bagaglio smarrito, é rimasto a Parigi dopo la corrispondenza !!! Pessimo servizio"

Punti positivi: "ok"
Punti negativi: "spazi cibo"

Punti positivi: "Aereo partito abbastanza in orario, arrivato cmq in anticipo. Sedili adeguati con discreto spazio per le gambe. Snack e bevanda anche su volo breve (1:40)"

Punti positivi: "Perfetto."

Punti positivi: "Tight seat, was moved out of exit row because of my age"
Punti negativi: "Could have stayed in exit row. Plan arrived in Moscow late so flight was over one hour late"

Punti positivi: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Punti negativi: "See above. Overall, very nice experience."

Punti positivi: "Crew was amazing. Service and food was good."
Punti negativi: "Random TSA check was not needed at the end when boarding."

Punti positivi: "Upgrade in business class da premier economy"
Punti negativi: "La puntualità, il volo è partito e arrivato in ritardo di 45 minuti"

Punti positivi: "crew was wonderful, great food, quick boarding"
Punti negativi: "cant think of anything"

Punti positivi: "Nice staff. Flight on time."
Punti negativi: "Bus to plane. Long walk to terminal upon arrival. Long Liong customs line?!!??"

Punti positivi: "Volo breve, ma aereo puntuale sia alla partenza che in arrivo."
Punti negativi: "Ho trovato un po' squallido il terminal 2G da cui e' partito il volo. Negozi distanti dal terminal e mediocri. Al terminal vero e proprio non so nemmeno se c'erano le toilettes."

Punti positivi: "Ottimo sia il tempo di imbarco che la puntualita' in partenza ed in arrivo. I sedili della economy sono sempre piuttosto piccoli e con poco spazio per le gambe, specie se sei piu' alto di 1.80 m."
Punti negativi: "La selezione di film e' abbastanza ridotta, soprattutto quelli in lingua italiana. Mi ha lasciato perplesso la scelta di passare un pasto alle ore 16 ( relativamente alla localita' di partenza) dopo aver fatto l'imbarco alle 13 e con un pacchetto di cracker nell'intervallo. Non c'e' stata cena."

Punti positivi: "Intranet meant I could watch movies on my iPad"
Punti negativi: "Seats are very uncomfortable"

Punti positivi: "Extremely hot the plane"

Punti positivi: "The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use."

Punti positivi: "Didn’t like the sandwich offered"

Punti negativi: "Arrived 5 hours late"

Punti positivi: "It was only 2 hours"
Punti negativi: "Small plane, no movies"

Punti negativi: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."

Punti negativi: "Necessita inesire nel questionario la possibilita N/A"

Punti negativi: "La sufficenza della hostess nel servire il pranzo e la non conoscenza dei vini che serviva, servendone uno per l'altro, peccato, perche la carta vini era di ottimo livello."

Punti positivi: "Efficient and smooth flight. Service was great and flight attendants were friendly"
Punti negativi: "Nothing"

Punti positivi: "Boarding this large plane went relatively quickly and orderly."
Punti negativi: "Seats were tight and got a bit uncomfortable. This was a long flight. Could use a much better cushion."

Punti positivi: "Puntualità"
Punti negativi: "Per imbarcare un passeggino un'Odissea al Charles de Gaulle 2, con personale di terra scortese ed inaffidabile e un giro dell'aeroporto per trovare dove imbarcarlo. Davvero pietoso. Personale di volo affabile e cortese, atterraggio non morbidissimo. Panini al formaggio di capra e lamponi incommentabili."

Punti positivi: "The free glass of red wine when the plane finally took off."
Punti negativi: "The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?"

Punti positivi: "Personnel"
Punti negativi: "Nothing"

Punti positivi: "Nothing"
Punti negativi: "1/ the transfer crew needed 50 mn to enter my son’s visa number in her computer and she almost let us miss our flight 2/ we were separated (party of 3, my son being 5 YEARS OLD) - how can they allow a boarding and expecting my 5 year old to do a 10 hours flight BY HIMSELF???? 3/ no kids menus, even if I had ordered it before 4/ food in general was very mediocre 5/ crew was unprofessional and they acted bored"

Punti positivi: "Very good male crew member. Pilot genuinely apologetic for the delay."
Punti negativi: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."

Punti positivi: "Niente"
Punti negativi: "Tutto. Dall’imbarco alla sbarco, Air France e’ una schifezza unica."

Punti positivi: "Nithing"
Punti negativi: "They were unfreindly and rude."

Punti negativi: "Couldn't make the connection....Overall....an aweful experience!"

Punti positivi: "Fine for a 45-50 minute regional flight."
Punti negativi: "Wouldn’t be great for long-haul flights."

Punti negativi: "Peccato che arrivi allo scomodissimo terminal G dell’Aeroporto Charles de Gaulle."

Punti positivi: "Comfort, food and service are better than average."
Punti negativi: "When stewardess opened overhead locker, something fell on my head."

Punti positivi: "Nice crew, free snacks"
Punti negativi: "For taller people flying economy sucks . The seats are always to small"

"No queue at Arrecife check in."

"Puntualità e volo comodo"

"Everything was ok."

Punti negativi: "Be honest"

Punti positivi: "Personale gentile"
Punti negativi: "Niente di particolare"

Punti negativi: "un atterraggio più soft"

Punti positivi: "Nothing"
Punti negativi: "Worst airline"

Punti negativi: "Aumentare possibilità di tè da bere (disponibili solo tè verde o negro)"

Punti positivi: "British Airlines is a great airline company"

Punti negativi: "The flight was 2 hours late, boarding incredibly unorganized, and instructions from the flight crew were not understandable"

Punti positivi: "Nothing. I never took a flight so bad in my life."
Punti negativi: "They could have another line to the people that couldn’t make check-in online, but they prefere to charge you a amount of $55,00 euros. Me and my husband tried to do the check-in online but the system was out off service and than when we tried again, 2 hour before departure, it was no possible"

Punti positivi: "Le ragazze che lavorano"
Punti negativi: "Il ritardo"

Punti negativi: "Not being 7 hrs delayed"

Punti positivi: "Il modo scorreto e arrogante del personale"
Punti negativi: "Gente razzista"

Punti negativi: "Nulla"

Punti positivi: "Nulla"
Punti negativi: "Tutto"

Punti positivi: "Good crew"
Punti negativi: "Seats"

Punti positivi: "Niente , 3 ore di ritardo , il personale a bordo è lo stesso che trovi nei bar , cercano di venderti qualsiasi cosa"
Punti negativi: "Tutto"

Punti positivi: "Cheap"
Punti negativi: "It was what you would expect for a cheap flight"

Punti positivi: "La amabilidad del personal. Página web fácil de usar"
Punti negativi: "Los asientos don demasiado duros. Deberían poder reclinar los espaldares. Me molesta que cobren adicional por todo. A la final el precio inicial es irreal"

Punti positivi: "Personale molto gentile"
Punti negativi: "Confort sedute"

Punti positivi: "Benissimo ottimo"
Punti negativi: "Ottimo"

Punti positivi: "Il personale sono molto gentile."
Punti negativi: "Il nostro volo è stato con un ritardo di più di tre ore e non hanno comunicato con più precisione, e ci hanno dato un buono di € 5,00, A me particolarmente mi piacerebbe in sconto nel biglietto."

Punti positivi: "personale gentile"
Punti negativi: "attese molto lunghe per essere imbarcati"

Punti negativi: "Ultimi posti vicini ai bagni, puzza e rumore incredibile."

Punti negativi: "I fly Ryan Air often. Overall good experience. But Pisa airport could do a better job witch signage for priority boarding and regular boarding. This is the second time I’ve experienced confusion along with other passengers when it’s time to board. C"

Punti positivi: "Niente"
Punti negativi: "Sedili, spazio fra i sedili, regole bagaglio, scelta dei posti, tariffe extra e supplementi."

Punti positivi: "Personale gentile... Posto comodo"
Punti negativi: "Più sorriso stampato sul viso.... Fa sempre piacere..."

Punti negativi: "ho pagato per un bagaglio, ma arrivato al banco imbarchi me lo hanno fatto ripagare nuovamente!"

Punti negativi: "Having to now pay and queue for cabin baggage is treating customers like dirt. Flight was one hour late to Dublin so missed my connection. Best not flying with this crowd in future."

Punti negativi: "La lungissima attesa al imbarco non solo nella sala davanti al gate ma sopratutto nella passarella di accesso all'aereo seguito da un nuovo controllo al ingresso del aereo."

Punti positivi: "It was in time"
Punti negativi: "At the Pisa airport I had to pay € 40 for a baggage I had already paid when buying the ticket, the counter staff told me after I explained that I had paid for it, otherwise I could not carry my suitcase, so I had I have to pay my suitcase again and now I have to do all the cumbersome procedures so that my money is refunded"

Punti positivi: "puntualità"
Punti negativi: "hostess troppo occupate con le vendite"

Punti positivi: "Timeliness. Small airport."
Punti negativi: "Limited seating space."

Punti positivi: "Legroom was great as by coincidence seats were in the first and emergency exit rows."
Punti negativi: "Boarding was delayed due to flight delay by 40 minutes. There was no pre delay communication. Intercom was low on volume, hard to understand. Food was looking ok, but not included and entertainment not applicable as this was a cheap flight, hence score is 1*."

Punti positivi: "Smooth flight, albeit 45 minutes late in departing."
Punti negativi: "The constant effort by staff to sell stuff. Whatever happened to the days when customer service was king and satisfying customers was the motive rather than the relentless drive to make money."

Punti positivi: "Flight route. No one else does Ostrava to London unfortunately"
Punti negativi: "Uncomfortable seats"

Punti negativi: "Partiti con un’ora di ritardo a causa del traffico aereo intenso. Tutti i passeggeri sono stati fatti imbarcare in orario e solo una volta sill’aereo ci è stato comunicato il ritardo."

Punti positivi: "Crew was nice"
Punti negativi: "Baggage policy is very unclear. Boarding procedures are slow and inefficient. Seats are uncomfortable. Air didn't function and the flight was very hot."

Punti positivi: "Efficient service on board."
Punti negativi: "Service slow on the ground but not terrible. The person who handled the bags was efficient but a miserable person and rude. That is not necessary! I am referring to checking the bags at the check in and check bag counter in Catania."

Punti negativi: "Ho avuto dei bambini seduti dietro di me che non hanno fatto altro che infastidirmi per tutto il viaggio colpendo il mio sedile"

Punti negativi: "Partenza in ritardo di 35 minuti"

Punti negativi: "ritardo di mezz'ora all'andata e 3 ore al ritorno. mai più"

Punti positivi: "Seats have plenty of legroom and flight was good."
Punti negativi: "Boarding slow and in the rain to get on board. Attendants spoke too quickly."

Punti positivi: "Nothing"
Punti negativi: "The agent. They charged me extra for not check-in online. Very bad company"

Punti positivi: "Nulla"
Punti negativi: "Il volo era in ritardo di 45 min,e l’aeromobile era tutto sporco"

Punti negativi: "Molto scortesi sulla gestione posti a sedere, continui cambi di seduta posto sia nel decollo che nell’atterraggio."

Punti positivi: "Not much"
Punti negativi: "It’s in the title. Late. Lots of queuing. Why are Ryanair’s seats made so uncomfortable?"

Punti positivi: "Prezzo"
Punti negativi: "Ritardo"

Punti positivi: "Nothing. I would never fly this airline again."
Punti negativi: "You literally can’t bring any baggage on the flight even thought they say you’re okay to bring a personal item and a carry-on."