Trova voli economici da Toscana per Ginevra

Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti negativi: "Seat could have been more comfortable but the leg room was good"

Punti negativi: "Great customer service"

Punti positivi: "Crew was top"
Punti negativi: "45 min delay , shame ..... always the same problem with Frankfurt airport..."

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti positivi: "Captain was great !"
Punti negativi: "Food"

Punti positivi: "Very friendly and cooperative crew. Entertainment is well upated with latest media."
Punti negativi: "Nothing"

Punti negativi: "You could have had my luggage arrive. Now I don’t know where it is"

Punti positivi: "Crew was amazing"
Punti negativi: "Entertainment and dinner food"

Punti negativi: "Delayed flight."

Punti positivi: "3 - 2 seat arrangement and lots of leg room. Excellent boarding."
Punti negativi: "Bread of sandwich was dry."

Punti positivi: "Everything"
Punti negativi: "Checking, boarding, flighting"

Punti negativi: "The flight was cancelled and Florence airport staff was extremely incompetent and unprofessional. I spent 12 hours in the airport before getting to Zurich. Won’t get to Chicago until 24 hours after my planned arrival. If I something important then hell would’ve been raised."

Punti positivi: "Crew good"
Punti negativi: "Baggage small bag forced to check"

Punti negativi: "This flight often arrives late so it is difficult to get to your hotel"

Punti positivi: "The crew was terrific and friendly as I expected."
Punti negativi: "I have no other suggestions here since I'm pleased with the flight and services."

Punti positivi: "Seats were very comfortable"
Punti negativi: "The boarding was a bit unorganized"

Punti negativi: "45mn late"

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti positivi: "full aircraft"

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti positivi: "Ricaro seats often broken and backs don’t stay in the upright position."
Punti negativi: "Food is terrible. The hot pocket meal served at the end of the westbound flight is even more than terrible. The (single) Oreo cookie served for dessert on the eastbound flight is rather disappointing and truely less than one would expect or hope for from a Swiss airline!"

Punti positivi: "Loved the food, the comfort, the movies and the staff. They took EXCELLENT care of my bike, which I traveled with, and they we traveled safely to Switzerland!"
Punti negativi: "Nothing. It was a quick and easy trip!"

Punti negativi: "Lost luggage’s. Delayed trip"

Punti positivi: "The booking to a new flight was seamless."
Punti negativi: "We had to take a different flight on Lufthansa which had a whole list of it's own problems."

Punti positivi: "Excellent crew and service"

Punti positivi: "Everything, but the lack of entertainment."
Punti negativi: "The lack of entertainment."

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti positivi: "Good food for economy , good selection of new releases movies included , small seat and leg room but not terrible"
Punti negativi: "Made us check our carry on bag because it was too heavy and was told to get it from baggage claim on our connecting flight for it to never show up then waited in line for missing luggage for them to tell us they transferred it and would be waiting at the final destination"

Punti positivi: "Clear, relatively comfortable plane. Free ski bag."
Punti negativi: "Again, incredibly unhelpful re: my unusual situation. Flight attendants rigid and unkind to the woman next to me with a dog in a case. Almost like automatons. But that's typically Swiss, which I appreciate but they could definitely humanize a bit more!"

Punti negativi: "Had to check hand luggage which I had carried on easily from Boston. Flight only one third full. Long delay in Geneva to get bag."

Punti positivi: "Everyone was very friendly and helpful. They were all multi-lingual and ready to help foreign travelers. The food was good. The plain wasn’t overstuffed with people - actually there were enough open seats that everyone could have a little extra space. Will always check Swiss Air first for international travel."

Punti positivi: "Nice staff, very friendly"
Punti negativi: "Paying for WiFi, could use more comfortable seating"

Punti positivi: "Entertainment"

Punti positivi: "Comfortable....customer-service oriented staff. Enjoyable food, and entertainment."
Punti negativi: "Only thing that could have been easier is to offer more self check-in options at the airport. Very courteous staff, and wait wasn't extremely long."

Punti negativi: "1h45 departure delayed with no compensation."

Punti negativi: "Only one agent to check in economy passengers two agents for first class and 2 or 3 for special needs. There were many more economy passengers and it took a lot longer to be serviced more agents for economy would have been more equitable"

Punti positivi: "We sat at the exit passage and enjoyed it"

Punti negativi: "Major delay"

Punti positivi: "On time, even arrival 20 min earlier, very courteous and professional cabin crew comparing to the rudeness of Lufthansa one. Soft landing."
Punti negativi: "At LHR terminal 2, same gate A, B, for 2 different flights which lead to confuse many passengers. Better signing and Public Announcement is needed. Queuing 1:30h for tax refund is totally unacceptable and leads to give up to claim your rights."

Punti positivi: "Customer service and food served during the trip (economy class)"
Punti negativi: "IFE system very old, narrow space between seats"

Punti negativi: "Flight was 2 hours late. This is my second experience in a week with Swiss flights being 2-4 hours behind."

Punti positivi: "The Crew was wonderful."

Punti negativi: "Delayed"

Punti positivi: "Very little"
Punti negativi: "I paid extra for seat selections and then they did not give me those seats."

Punti negativi: "I arrived to the airport within an hour of boarding time. I wasn't told the gate to my plane until 8:30. When I arrived to the gate there were no employees to speak to and it stated boarding time was 8:35 we didn't board until 9! It was just scary and confusing for someone flying alone in another country. When all the other confused flyers asked simple questions the employees at the gate were annoyed and rude."

Punti positivi: "Food and entertainment"
Punti negativi: "Mobile app wasnt working for me"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti negativi: "n/a"

Punti positivi: "Entertainment was good"
Punti negativi: "Need to link the food request to the new flight since there was a delay from the arriving Lufthansa flight"

Punti positivi: "Nothing much to say. The crew was polite, kind and professional."
Punti negativi: "nothing."

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "Plane was super nice and new and crew was great!"

Punti positivi: "Plane was awesome and comfortable"
Punti negativi: "Delayed without updates for hours"

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Punti negativi: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti positivi: "I have never been treated so poorly by counter people in my life!"
Punti negativi: "After 2 hour delay, the flight was cancelled. NO ONE helped to find another flight. After waiting in line for 2 hours, the ticket agent handed me a card and said I had to call the 800 number. The person on the phone said I had to talk to ticket agent to go standby on a flight to Munich and the ticket agent told me I had to call. I was caught in a loop and no one helped. Then when it became apparent I wasn't getting out that night I was informed that there were no hotel vouchers and I would have to find my own hotel! After searching for an hour for a hotel (all were sold out in Boston) I called a friend who lives outside of Boston. No one gave me a taxi voucher because it was not to a hotel. LUFTHANSA customer service is the WORST!!!!!!!!"

Punti negativi: "Voli in ritardo"

Punti negativi: "Lufthansa flight from Florence to Frankfurt was 45 mins late, so a large group of passengers had 30 mins to transfer from plane to bus to terminal to security to gate on other side of airport. They offered no assistance other than to say run, which we did the whole way. When we reached the gate less than 5 minutes after scheduled takeoff they said flight was closed and next flight was 18 hours later. Not one passenger successfully made the transfer. It took over 2 hours to get hotel and food vouchers, and we were forced to stay in airport Holiday Inn with now sweaty clothes and no luggage. Everyone was furious, and the entire incident could have been easily avoided in many ways, including by delaying the flight 5 mins or by providing passenger transportation at any point in the 30 minute transfer from the Lufthansa A arrival gate and the Lufthansa Z departure gate."

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti negativi: "Long delay in taking off. Terrible food."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti negativi: "Troppo freddo"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "entertainment options were great"
Punti negativi: "rushed from connecting flight and then had to go through passport security check point"

Punti positivi: "Crew was wonderful. One of the smoothest flights I’ve taken in a long time"
Punti negativi: "Boarding was chaotic and basically a free for all rather than by rows( back of the plane first)"

Punti positivi: "Clean, polite and cheerful staff, good food conveniently offered, on time, decent in-flight entertainment."
Punti negativi: "NA"

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti negativi: "The flight kept cancelling then company offers indirect flight temptations new flight I had to take 6 hour train I hope Lufthansa compensaye"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti negativi: "During the main meal many many passengers had no option for the main dish.. Only vegetarian dish! Many passengers didn't eat."

Punti negativi: "My luggage didn’t arrived in Santiago And it was so frustrating start my vacation Here without medicines, winter clothes, Phones cables and chargers etc et I would like to know When I can have my suitcases"

Punti positivi: "Great price, great airlines, easy flight....I few LAX to Geneva."

Punti negativi: "FLight delayed causing connection lost. Had to take another flight to Milan and then drive the car to Genoa."

Punti negativi: "Flight from Milan delayed of 1 h . Missed connection have been rebooked to a new flight with crappy seat"

Punti negativi: "Ritardo"

Punti positivi: "I loved the hot towels."
Punti negativi: "Not enough leg room!!!!!!! (I am only 5.3 Inch tall) What about the taller people? I was having stomach problems after eating the airplane food."

Punti positivi: "I enjoyed how smooth the whole flying went in the Lufthansa plane, also how quite was inside the plane compare to other airlines airplanes. I love the leg room in the plane. I impressed with the level of commitment to take passenger out the airport on time. It has definitely one of the smoothest and nice plane I have ever been so far."
Punti negativi: "The pilot when landing landed too fast and the plane lost its balance for a second but other than that everything was great."

Punti positivi: "Friendly crew, nice food and wine."

Punti positivi: "Crew was great, on time flight, clean plane."
Punti negativi: "Entertainments options were shockingly few. Honestly have not been on a plane recently with so few and limited options of TV series and movies. I was extremely surprised. Wish I had know and I would’ve had more options for my family."

Punti positivi: "Friendly crew, great access to a variety refreshments, robust entertainment library."
Punti negativi: "No suggestions."

Punti positivi: "The plane condition."
Punti negativi: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

Punti positivi: "Yes, Very good"

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti negativi: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Punti negativi: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Punti positivi: "The plane size & comfort was excellent. The staff were very friendly"
Punti negativi: "N/A"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti negativi: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Punti positivi: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Punti negativi: "I flew economy and all was good and appropriate to the level."

Punti negativi: "Still don’t have my luggage yet"

Punti negativi: "Delay due to strike"

Punti positivi: "Excellent crew, good food & movie selection."

Punti negativi: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Punti negativi: "Troppo ritardo"

Punti positivi: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Punti negativi: "the headrest is hard. Apart from that- all was fine"

Punti positivi: "Seat comfortable"
Punti negativi: "Flight was delayed and overhead bin space was very small"

Punti negativi: "Entertainment"

Punti negativi: "This was just a short commuter flight from Lyon to Amsterdam for connection."

Punti positivi: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Punti negativi: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."

Punti positivi: "Like the overall KLM experience"
Punti negativi: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Punti positivi: "Everything was good except for the entertainment consul for one of our seats."
Punti negativi: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Punti positivi: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Punti negativi: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Punti negativi: "Lost all our bags so couldn’t ski"

Punti positivi: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Punti negativi: "No downsides at all"

Punti negativi: "Inflight was better than I expected. But needs upgrading air crafts."

Punti negativi: "Turn the lights on early making it hard to sleep"

Punti negativi: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Punti negativi: "Nothing special"

Punti negativi: "Still waiting to board after missing this connection had to be booked on another airline"

Punti positivi: "The seats seemed to have more space on this plane which was nice."
Punti negativi: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Punti positivi: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Punti negativi: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Punti negativi: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Punti positivi: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Punti positivi: "Nice to have a wrap for the snack."
Punti negativi: "Would have preferred boarding by row - back of the flight first so would have been more organized."

Punti negativi: "We did not get two of baggage at the destination."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Punti negativi: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."

Punti positivi: "Cabin crew were very professional."
Punti negativi: "Aircraft returned to gate due to fault and was delayed for 45 min."

Punti positivi: "Excellent very good"
Punti negativi: "Everting so good ex"

Punti positivi: "Good information and helpfil boarding."
Punti negativi: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."

Punti positivi: "Usual professional and friendly service from my airline of choice for most destinations."
Punti negativi: "Nothing"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti negativi: "suitcase didn't turn up, although connection was quite tight"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti negativi: "Suoer"

Punti positivi: "I got there"
Punti negativi: "My luggage did not"

Punti positivi: "no remarks. everything fine for a short flight"

Punti negativi: "Flight keft 35 min kate and boarfing was very slow and disorganized"

Punti positivi: "Everything was good except the long layover"
Punti negativi: "Shorter layover"

Punti negativi: "This airline is borderline budget airline even in business class."

Punti positivi: "Loved everything! Including the food."
Punti negativi: "I’m not sure if there was WiFi, i wished that would’ve been advertised. If possible can you advertise the drinks and snacks selections. I booked my flight with Lufthansa but it was operated by another company which made it difficult to find"

Punti negativi: "Rest rooms were clean, food was adorable, good coffee, no complaints."

Punti negativi: "The app and trying to find boarding details prior."

Punti negativi: "Don’t loose the luggage"

Punti negativi: "Free coffee"

Punti positivi: "Crew was friendly."
Punti negativi: "No AC, we roasted. Seats uncomfortably small. Terrible on boarding and off boarding process."

Punti positivi: "Seats were comfortable. The crews were helpful."
Punti negativi: "Cleaner bathroom on the plane."

Punti negativi: "My luggage was lost for almost 2 weeks."

Punti positivi: "Nothing! We’re still in Baltimore"
Punti negativi: "Brussels air cancelled our flight and didn’t rebook us on another until 25 hours later- so we lost a whole day of our trip. They were supposed to email me confirmation of the new flight and did not- I had to finally call Lufthansa to get it."

Punti positivi: "It was Air Canada to Geneva and Swiss to Lisbon!"
Punti negativi: "Leave on time Air Canada!!"

Punti positivi: "Flight was cancelled."

Punti positivi: "Molto carino il video con le norme di sicurezza."
Punti negativi: "Il confort dei sedili, dare comunque qualcosa a livello di catering (in altre compagnie ti propongono ALMENO un bicchiere di qualcosa)."

Punti negativi: "The flight and its crew did well but I will NEVER use it again if it has to transit in Brussels. We were bussed to the T terminal ( ‘incidentally’ where were all the AFRICAN flights transit) were we had a 5 hour layover, which is fine with me, but the terminal has no restaurant or any decent stores."

Punti positivi: "The chairs were comfortable the staff was very attentive and nice"
Punti negativi: "I cant really say anything bad except for the fact that my luggage was broken but i did go to the counter and the person was very nice and handled the issue very proffesionally"

Punti positivi: "Nothing really"
Punti negativi: "Late boarding, had to check the bag, had to wait forever when landed in the plane"

Punti negativi: "Ho perso la coincidenza per 10 min. Il volo per Venezia non ha aspettato la coincidenza!"

Punti negativi: "Flight delays is a constant problem with this company"

Punti positivi: "Nothing"
Punti negativi: "I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again."

Punti positivi: "Good priority boarding"
Punti negativi: "Delay"

Punti positivi: "After our first flight had been cancelled, we needed to be comforted by Brussels Airlines that our return flight would be OK. And we were. Though there were slight delays due to technical checks at boarding time, everything else was on schedule and we even landed slightly ahead of time, never a bad thing. The flight was smooth and quite pleasurable. Now we are prepared to experience flying with Brussels Airlines again."

Punti negativi: "Sia all’andata che al ritorno sono stato obbligato a imbarcare in stiva il mio bagaglio a mano , di dimensioni consentire per alloggiamento in cabina, con conseguente perdita di tempo all’arrivo. La mia richiesta di poterlo mettere sotto il sedile davanti dove sarebbe stato perfettamente non è stata accolta in nessuna delle due occasioni"

Punti negativi: "Spazio tra i sedili molto stretti, imbarco lentissimo , arrivo in ritardo. ci sembrava di stare su una compagnia low cost."

Punti positivi: "Nothing"
Punti negativi: "Terrible. Long delays caused me to miss connecting flight and a wedding. Lufthansa decided 12 hours of my day and the missed ceremony was worth a 5 euro voucher... Never flying german again."

Punti positivi: "Nulla"
Punti negativi: "Un ora di Ritardo con attesa a bordo, senza condizionamento"

Punti positivi: "The flight was pleasant and the crew was friendly and professional. I pre-ordered a special meal, which came with no problems."
Punti negativi: "The boarding process was so disorganized. They called us for boarding but crammed all of us into a waiting area before the boarding door was open. We were all standing in tight conditions for 50 minutes before we were let through and ended up taking off late. They later made an announcement on the plane that this was due to a problem with the airline's cleaning crew."

Punti negativi: "Rerouted!"

Punti positivi: "Nothing"
Punti negativi: "Crew was rude, including even the pilot, who was unbelievably rude."

Punti positivi: "On time"
Punti negativi: "Small aircraft. Not enough space. I was asked to check in my hand luggage. Austrian airlines should change the aircraft they use for this route"

Punti negativi: "They did not even offer water to drink for free."

Punti negativi: "No service - not even a glass of water!"

Punti negativi: "Even after meal request few days back, no veg meal available for this long journey"

Punti negativi: "crew indifferent; entertainment limited; food not so good"

Punti positivi: "The pilot was good and made a smooth landing. The seat was comfortable enough because I had a pillow."
Punti negativi: "My checked luggage got lost on a direct flight. That is unacceptable."

Punti negativi: "40 min delay than 15 minutes delay to take off"

Punti positivi: "il prezzo"
Punti negativi: "puntualità"

Punti negativi: "I Think is important a little meal or something about ...all its bussines...it's a Fly that not diferent... Brussels Airlines can be a experience....Not JUST a service like all Airlines....marketing its off in this point!"

Punti negativi: "The flight left 30 minutes after it was scheduled to leave. In addition, when we landed, they weren't prepared for us. We had to wait for the stairs and shuttle to arrive to get us to the airport terminal. It was especially frustrating because we had nearly no time to get to our connecting flight. The hosts and hostesses were mediocre at best."

Punti positivi: "I had a comfy seat at exit row. The team was great."
Punti negativi: "Over 30 minutes delay. The luggage pickup was a mess, the belt wasn't emptied for previous flights which created a huge mess."

Punti positivi: "The airline insisted I check my bag because it was 2lbs over the weight, but it was an empty flight. We had a transfer in Brussels where some how the tags on the bags were not there and we were without a luggage for 5 days. I feel that the Venice airport claim was horrible as they seem to misplace luggage alot and on our transfer flight they fave us the wrong carousel. The service on the plane was great. But that was it."
Punti negativi: "The airline insisted I check my bag because it was 2lbs over the weight, but it was an empty flight. We had a transfer in Brussels where some how the tags on the bags were not there and we were without a luggage for 5 days. I feel that the Venice airport claim was horrible as they seem to misplace luggage alot and on our transfer flight they fave us the wrong carousel. The service on the plane was great. But that was it."

Punti positivi: "Everything about the airline"

Punti positivi: "It was on time, almost."
Punti negativi: "They needlessly took our carry on luggage and checked it in, even though the dimensions were alright, and there was enough vacant and unused overhead space in the flight. The luggage took forever to arrive on the carousel, much to drones anxiety. Also, the gate information wasn't displayed on the TV screens.. Even though they knew it."

Punti positivi: "pleasant fight..."
Punti negativi: "long flight (it was far through no fault of Brussels Airline"

Punti positivi: "leg space is quite big"
Punti negativi: "the food was poor - Cold Pasta salad"

Punti positivi: "Once on the aircraft, the flight was quite nice. The drinks and food were very good. The flight attendants were very helpful. Having blankets was very nice, since it was very cold in some sections near the toilets. I was selected for supplementary search but the attendants were very efficient and courteous."
Punti negativi: "No one explained why one needed to go through the Brussels Airlines pre-check gate (at gate #40) and have our passports reviewed again and a sticker added. It was a mess. At the gate, it wasn't clear where the boarding lines were compared to the lines to see a desk clerk and no one was around to explain what was going on. We didn't know if there was another check going on or it was a boarding line."

"Mi è piaciuta molto, l’attenzione veramente dettagliata…dal saluto 🖖 iniziale,alla cortesia nel rispondere ad ogni necessità. Controlli supervisionari e gentilezza strabiliante"

"La possibilità di poter personalizzare il tuo viaggio con la scelta del postoe la tipologia di bagaglio a mano. Migliorare abbassare i prezzi per i bagagli da stiva"

Punti negativi: "Poco spazio per i bagagli, e tassativamente permesso un solo pezzo,neanche una borsetta personalein più"

Punti negativi: "Too many passengers taking oversized cases on flight. As a result delays whilst luggage was removed into the hold"

Punti positivi: "Big fan of easyJet"
Punti negativi: "Be good as you are."

Punti negativi: "La puntualità"

Punti positivi: "The whole experience was without issue - I arrived at the airport 2 hrs and 15 min before my flight, I checked in with the automated kiosk, received my luggage lablel, proceeded to the bag drop, placed my bag on the belt, the machine scanned my bag and check in was complete - all done in 6 minutes."
Punti negativi: "Lining up at the boarding gate blocked those other passengers going to other gates - my only suggestion is to put a barrier between the thoroughfare and those waiting to go into the gate but I am thinking this is more an airport issue, rather than an airline issue as such - not a major issue."

Punti negativi: "Basic seats and late fligjt"

Punti negativi: "Ritardo"

Punti positivi: "Quando mi hanno fatto scendere"
Punti negativi: "SEMPRE RITARDO 2 ore e 40 min su un volo di 1 ora e 20 mi sembra esagerato!!!"

Punti positivi: "The staff was really nice and on time"
Punti negativi: "N/A"

Punti positivi: "All as expected"
Punti negativi: "All as expected"

Punti negativi: "1 hr delay. It should be more punctual"

Punti positivi: "niente"
Punti negativi: "sempre fanno ritardo e questa volta addirittura 4 ore!!!! Mai piu' comprero' un biglietto EasyJet"

Punti positivi: "Cordiale il personale. Pessimo il comfort aereo"

Punti negativi: "Soliti ritardi ormai da aspettarsi da EDI-MXP"

Punti negativi: "EasyJet was pretty easy to deal with."

Punti positivi: "Come sempre gentili e disponibili. Affaticati non per colpa loro"
Punti negativi: "I tempi di imbarco, evitare il peso e le misure delle valige, se non sono proprio notevolmente e visibilmente fuori dalle regole. Evitare di far pagare il supplemento di 60,00 euro se oltre al trolley si porta uno zaino piccolo. Tempi partenza lunghi. Sedili scomodi"

Punti positivi: "Personale ok"
Punti negativi: "Non ho apprezzato il fatto che sul bus a Malpensa non ci fosse un divisorio per I Priority boarding. C’era un pullman unico. Quando sono salito su aereo le cappelliere erano gia piene e ho dovuto mettere il mio bagaglio a mano piuttosto in fondo rispetto al mio posto (1C)."

Punti positivi: "volo in orario"
Punti negativi: "Ho dovuto mettere il mio bagaglio a mano non sopra di me ma due posto dietro, e salivo con easyjet plus tra i primi..."

Punti negativi: "Certezza e puntualità"

Punti negativi: "Calling passengers in order of seating arrangements, which in my opionion would avoid people blocking the aisle and speed up boarding."

Punti positivi: "Pulizia e cortesia"
Punti negativi: "Puntulità"

Punti positivi: "Simpatia ed educazione del personale a terra e a bordo . La colazione era buona e decisamente ottimo il prezzo che normalmente nelle altre compagnie è ben superiore. Decollo ottimo, capitano simpatico, atterraggio ottimo"
Punti negativi: "Non volovo imbarcare la mia valigia a mano, benché sapessi già che lo spazio per tutti non c’è; solo che è un peccato."

Punti negativi: "30 minute delay"

Punti positivi: "Personale ok."
Punti negativi: "Pulizia aereo. Imbarco caotico, poco spazio, lunga attesa."

Punti positivi: "Tutto tranquillo"

Punti positivi: "Si"
Punti negativi: "Era un po' in ritardo"

Punti positivi: "Velocità ai controlli verso il gate, collegamento via treno, puntualità del volo."

Punti positivi: "Pretty excellent overall. Boarding very speedy."
Punti negativi: "Busy!"

Punti positivi: "Imbarco veloce ed arrivo in anticipo"

Punti positivi: "Professional crew"
Punti negativi: "2-hour delay due to "crew welfare issues" Even after a 2-hour delay, they let more cabin baggage on board than was possible to stow in the lockers, resulting in rather chaotic scenes around transfer of baggage to the hold, and adding toi delay.. Entirely avoidable"

Punti negativi: "Volo in ritardo"

Punti positivi: "No having to have hassle of traveling"
Punti negativi: "Nothing"

Punti negativi: "Ritardo pari al viaggio"

Punti positivi: "Easy"
Punti negativi: "Standing in the cold waiting to board."

Punti negativi: "Our flight was delayed an hour and a half so we missed our connection and then the EasyJet customer service did nothing to help us find another flight. Even though we booked the trip as a package, they claim they don’t service connecting flights so the financial responsibility to book a new flight would be on us. No compensation was offered even though it was the airlines fault our flight was late and made us miss a connection that we should have had plenty of time to make. Then all they wanted to do was charge us for a new flight, no other options were offered and the staff was very rude and appeared not to care about helping us. We did have to book a new flight but we did so with another airline. I don’t want EasyJet getting any more of my money and won’t book with them again."

Punti positivi: "Good plane and syaff"
Punti negativi: "Had to pay for food"

Punti negativi: "Mi hanno obbligato ad imbarcare anche il bagaglio a mano nonostante fossi tra i primi 70 passeggeri e con il check in fatto on line. Non mi piace!"

Punti negativi: "Quasi un ora di ritardo"

Punti negativi: "Oltre 5 ore in aereo per un volo da 2h20m è davvero incredibile"

Punti negativi: "Volo cambiato"

Punti negativi: "The delay and lack of free drink"

Punti positivi: "Purtroppo nulla."
Punti negativi: "L’attesa all’imbarco, l’eccessiva per non dire esagerata erogazione dell’aria condizionata sia al gate che all’interno dell’aereo, la freddezza del personale di bordo ed il ritardo del volo di quasi mezz’ora."

Punti negativi: "Flight delayed - departure hall like a barn - stands 30 min before boarding"

Punti positivi: "solo il volo aereo e l'arrivo a malpensa"
Punti negativi: "il ceck in dell'aereoporto a Catania, personale impreparato e soprattutto scortese. dovevano essere aperti 6 banchi per il ceck in in realtà solo 2 erano aperti. Ho rischiato di perdere il volo aereo pur recandomi a fare il ceck in ben 2 ore prima del volo aereo."

Punti positivi: "Il personale è stato amichevole e professionale"
Punti negativi: "2 ore e mezza di ritardo per un volo di 1 ora. Ritardo annunciato ogni 20 minuti. Vergognosi"

Punti positivi: "A parte l'andata, con dei passeggeri che dovevano andare per forza a catania , e che hanno rilevato il posto di due passeggeri che si sono offerti di scendere ,(previo compenso).Questa situazione ha fatto partire l'aereo in ritardo, ma per il volo di per se e' stato perfetto. Cosi' anche quello di oggi, e' partito in orario ed e' atterrato 5 minuti prima. Il volo comunque e' stato rilassante.Bravo ai piloti...."
Punti negativi: "tutto ok"

Punti positivi: "We left and arrived on time."
Punti negativi: "EasyJet’s process for boarding is a bit odd. Everyone piled up at the gate in one big cluster, then blocked others from getting on as they were called. I even saw one person duck under the rope and cut in front of everyone else."

Punti negativi: "Volo andata e ritorno in ritardo"