Trova voli economici da Toscana per la Danimarca

Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti positivi: "Excellent"

Punti positivi: "The crew was good, not amazing and the seats were adequate, not generous. The food was sppealing."
Punti negativi: "The whole experience was positive."

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti positivi: "Crew as usual very kind"
Punti negativi: "They put me on stand by because flight was overbooked"

Punti positivi: "Very friendly and cooperative crew. Entertainment is well upated with latest media."
Punti negativi: "Nothing"

Punti positivi: "The crew was amazing"
Punti negativi: "Flight was a bit delayed"

Punti positivi: "Crew was very nice and helpful."

Punti negativi: "The flight was cancelled and Florence airport staff was extremely incompetent and unprofessional. I spent 12 hours in the airport before getting to Zurich. Won’t get to Chicago until 24 hours after my planned arrival. If I something important then hell would’ve been raised."

Punti positivi: "Friendly crew"
Punti negativi: "Very good overall"

Punti positivi: "The crew was terrific and friendly as I expected."
Punti negativi: "I have no other suggestions here since I'm pleased with the flight and services."

Punti positivi: "Baggage out fast Separate bus for 1st and business"
Punti negativi: "Cabin was cold Seat not as comfortable as other business classes"

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti positivi: "Really good flight. Clean,on time, efficient. Early arrival even"

Punti positivi: "Very smooth"

Punti positivi: "The flight waited for us as transit after delay of the firs flight from Munich"
Punti negativi: "1. the food was a disaster. 2. The noise on the flight from a group of passengers was terrible, no way to sleep or rest. 3. The staff did not try to calm the people the steward laugh me when I complained.."

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti positivi: "Enjoyed the surprisingly good vegetarian hot meal, wine, and chocolate! (And silverware) Said to us they cared for passengers and the environment. A much better overall experience than with United!"
Punti negativi: "Plane did not have a place to switch to the other aisle without disturbing passengers or crew! You need to move a tad bit on such a long flight!"

Punti positivi: "Nice crew, lot of space"

Punti positivi: "Good, in-flight entertainment"
Punti negativi: "There must be a way for crew to intervene and help parents with screaming infants or disruptive children. The flight noise/comfort was miserable"

Punti positivi: "I like service, plane..."
Punti negativi: "I have anot her flight with the same airlines. I haven't took my ticket at the same time but since it's same airlines they should be able to connect my flights. I have to go borders and took my luggage and then I checked in again. This is waste of time"

Punti positivi: "Swiss Lounge, food excellent."
Punti negativi: "everything was very good"

Punti positivi: "The crew and flight"
Punti negativi: "No airconditioning while waiting on the shuttle bus to the plane"

Punti positivi: "The plane we were on between Zurich and Copenhagen was comfortable and modern for such a short trip. This was a stark contrast to the old SAS airplane we flew in the opposite direction as a Swiss flight. The staff on the plane were friendly and helpful."
Punti negativi: "We missed our original flight due to connection difficulties. We tried to hold this flight (the return flight that we had paid for in our round trip ticket) but when we arrived at the airport we were informed that they had sold our seats. We had to pay $250 USD to fly standby (and "reissue" the tickets that we had already paid for) on a flight that was oversold by at least 6, and we heard other passengers also being told their tickets were sold. Their customer service for the ticket change and the phone calls made before hand where they promised to hold our tickets, were so disappointing, it was like dealing with any US based airline. We won't be flying with them again."

Punti positivi: "The crew was very attentive and friendly. For the price the seats where comfortable."

Punti positivi: "The booking to a new flight was seamless."
Punti negativi: "We had to take a different flight on Lufthansa which had a whole list of it's own problems."

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti positivi: "Not sure why airline companies buy planes where the seat in front recline to the lap of the costumer behind where it makes a 9 hr flight miserable"

Punti positivi: "Swiss service relayable"

Punti positivi: "Four economy short-hauls in two days: That extra tad legroom (A321, A320, CS100) Planes are very clean Good quality snacks Great staff"

Punti positivi: "Very short flight so little to write about."
Punti negativi: "We've got no complaints."

Punti negativi: "Did not get to make this flight either. Horrible."

Punti positivi: "Tried hard but cannot recollect one thing that was better than average."
Punti negativi: "Not even a smile from the purser and one other crew member on the Swedish leg. The captain hurriedly "explained", no one understood him, why we were so delayed, but he did not apologize! Zurich airport has no charging sockets! (Ancient) All of terminal A has not a single one! No one supervised the loading passengers not to interfere with those passing by. It was a complete mess. We took off 50 minutes late from Zurich, with no apparent reason. Worst in years for me. We sat in the plane for 30 minutes and were not offered even water. Big fail! (btw, I am unusually so critical)."

Punti positivi: "We actually did not fly with Swiss Airlines to Thessaloniki. Our flight was re-booked on another flight the following day with Aegean."

Punti positivi: "Comfortable....customer-service oriented staff. Enjoyable food, and entertainment."
Punti negativi: "Only thing that could have been easier is to offer more self check-in options at the airport. Very courteous staff, and wait wasn't extremely long."

Punti negativi: "On ticket it said time between flights was 1hr 25min, but as soon as we got off the plane we had to RUN through Zurich airport, where 1000 other people were all trying to funnel down the single escalator to Passport Control, to get to our gate. Then we had to wait in another Passport Control. TERRIBLE and stressful. The actual flight was fine."

Punti positivi: "Crew was great."
Punti negativi: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."

Punti negativi: "Only one agent to check in economy passengers two agents for first class and 2 or 3 for special needs. There were many more economy passengers and it took a lot longer to be serviced more agents for economy would have been more equitable"

Punti negativi: "The flight was late and I almost lost my connecting flight."

Punti negativi: "I'm only 5 months pregnant, barely showing, and the seat tray nearly didn't fit in the down position! So uncomfortable. Also the chicken sandwich was gross. The bread was gritty and dry."

Punti negativi: "Major delay"

Punti positivi: "The crew was pleasant."
Punti negativi: "The Swissair website did not have my information available. Stood next to Passport Control for an hour (!) for a glitch they couldn't resolve before boarding. Flight was delayed 90 minutes. Worse quality beef on a flight ever, and that's hard to do. In my 1.5 million miles flown, these were the least comfortable, cramped seats I have ever experienced. I am only 5'7", 150lbs, but for the first time ever could not reach my belongings in the under-the-seat space in front of me. Seriously, it was that cramped."

Punti positivi: "Customer service and food served during the trip (economy class)"
Punti negativi: "IFE system very old, narrow space between seats"

Punti positivi: "The Crew was wonderful."

Punti positivi: "Everything"
Punti negativi: "Didn't find anything."

Punti positivi: "Very little"
Punti negativi: "I paid extra for seat selections and then they did not give me those seats."

Punti positivi: "Boarding and staff okay"
Punti negativi: "Terrible plane ; no room , the most miserable flight we have ever been on"

Punti positivi: "comfortable seats, quick flight"
Punti negativi: "in-seat entertainment and a full salami sandwich instead of half for snack"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "Crew, food, and business class pods were super. In fact Lufthansa itself was great BUT read next..."
Punti negativi: "...debarkation at SFO was dismal. The nearest bathroom upon debarking was closed for cleaning. The passport control signs were misleading and confusing (the term "residents" was misused). And there was no one at baggage claim to prevent bags from piling up atop each other on the conveyor. I received a bone bruise trying to get my bag off another one. Avoid SFO as an international destination if you can...horrible airport."

Punti positivi: "Confort"
Punti negativi: "The crew and the food, specially the food."

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Crew was good. Nice meals. Good entertainment..."
Punti negativi: "Budget seats are a little close when the person in front of you leans back, but not the end of the world."

Punti positivi: "I loved the abundance of movies you can choose from."
Punti negativi: "I don't know."

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "Flight attendants were good."
Punti negativi: "Didn’t have another sandwich on this flight because the first one on previous flight was very dry and were the same options."

Punti positivi: "Seats were good, flight attendants cordial."
Punti negativi: "It took forever for the passengers to get on the plane and seated for us to take off so we left late. We arrived late in Munich so I had to practically run to my next flight. Thankfully was in the same terminal."

Punti negativi: "Супер"

Punti negativi: "Mediocre sandwich"

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "all great"
Punti negativi: "my bags arriving!"

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "Voli in ritardo"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "It was a short, smooth flight"
Punti negativi: "I had paid extra to pick seats and they were moved without informing me prior to the flight."

Punti positivi: "Lufta Hanza canceld the flight"

Punti positivi: "Service personnel for the most part were friendly on the plane. I was happy that my luggage came with me, i've had several times in the past when it hasn't."
Punti negativi: "Some of the German women and men at the counter could be LESS serious and more polite in customer service. Delayed flight was a long time to wait."

Punti positivi: "All good - Lufthansa even handled an unexpected air traffic delay well, meaning my connection still worked. Great price too - booked at short notice and Lufthansa business was half the price of BA. Far better device too."
Punti negativi: "No negatives."

Punti positivi: "Crew. Courteous, engaging and supportive, of-course with a smile."
Punti negativi: "Nothing on this flight"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti negativi: "Frankfurt to Copenhagen was delayed and would have been to be told prior or compensated"

Punti positivi: "Attentive and friendly crew, good selection of in-flight entertainment"
Punti negativi: "Crew did not come around very frequently with water throughout flight, mostly only during regular beverage service."

Punti negativi: "Troppo freddo"

Punti positivi: "Attitude of staff"
Punti negativi: "Food and delay"

Punti negativi: "Flight from Frankfurt to Copenhagen was over an hour late. Flight from Copenhagen to Frankfurt was also late, causing us to miss our connecting flight home on United."

Punti positivi: "That we made it alive."
Punti negativi: "The 1 hr flight that turned into an 8 hour fiasco."

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "I always had a great experience with Lufthansa."

Punti positivi: "impressed with the food and service of the crew"
Punti negativi: "too crowded for too long baggage was damageed not sure who was responsible"

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "At the gates they said that nobody could bring more than one piece of carry-on items Dash completely catching Everyone by surprise. They took a backpack from me, and it has now been lost."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "I fly constantly -This was my first time on Luftansa & this is my go to airline from now on. I was flying coach & I felt like I was in first class. (Although nothing beats first class international"
Punti negativi: "N/A"

Punti positivi: "So rude crew"

Punti positivi: "Friendly crew, great access to a variety refreshments, robust entertainment library."
Punti negativi: "No suggestions."

Punti positivi: "Staff were polite"
Punti negativi: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti negativi: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Punti negativi: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Punti positivi: "The socks offered in business were comfortable and nice looking. The red wine was good."
Punti negativi: "The food was just average and the seat not too comfortable"

Punti negativi: "Everything was OK"

Punti negativi: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Punti negativi: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Punti negativi: "Late departure. Rush to connect."

Punti negativi: "Troppo ritardo"

Punti negativi: "Delays, took my hand luggage into the hold,"

Punti negativi: "This was just a short commuter flight from Lyon to Amsterdam for connection."

Punti positivi: "The crew are amazing! Attentive and friendly."
Punti negativi: "The seats could have been bigger."

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Punti negativi: "Not having to walk outside in Edinbur4gh to board the flight."

Punti positivi: "Everything was good except for the entertainment consul for one of our seats."
Punti negativi: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Punti positivi: "Crew was good"
Punti negativi: "Food"

Punti negativi: "No reading light in my seat..."

Punti positivi: "Everything is alright"

Punti negativi: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Punti negativi: "Not enough leg room"

Punti negativi: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Punti positivi: "Landing"
Punti negativi: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"

Punti negativi: "Very slow service at checkin, was not even available when I arrived at the airport"

Punti positivi: "Efficient crew"
Punti negativi: "Long, slow line at check in. Not many new movies or tv shows"

Punti positivi: "Snooth and efficiënt with a KLM service"
Punti negativi: "No entertainment"

Punti positivi: "Great food"
Punti negativi: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Punti negativi: "You are almost always late!"

Punti negativi: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Punti negativi: "infotainment was down. Lost my luggage the flight was delayed"

Punti negativi: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "The crew were hardworking, responsive, conscientious and friendly"
Punti negativi: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Punti positivi: "Overall everything was ok."
Punti negativi: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Punti negativi: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Punti negativi: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Punti positivi: "Premium economy service was good."
Punti negativi: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."

Punti positivi: "Bording was good and general flight ok"
Punti negativi: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Punti positivi: "Good flights. Good prices."

Punti negativi: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"

Punti negativi: "They stole my money"

Punti negativi: "At some point the luggage was lost. here."

Punti positivi: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Punti negativi: "The amount of extras you have to click no to while checking in online."

Punti positivi: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Punti positivi: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Punti negativi: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

"Flight to Florence delayed. All passengers took a bus to Pisa (1.5 hours away) to fly Pisa to Paris. We missed our connection and flew next day. All information regarding the delay online was incorrect ("system not yet updated") . So calling Air France was useless as they could not assist. Not all flight delays can be avoided but many improvements are needed throughout this process."

Punti positivi: "Crew are the best!"

Punti negativi: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."

Punti positivi: "Punctual"
Punti negativi: "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"

Punti negativi: "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."

Punti positivi: "The rest area"
Punti negativi: "The airport was cold and it should be warmer"

Punti positivi: "Crew asked us if we’d like to move to an empty row to be more comfortable without us even requesting it."
Punti negativi: "Bigger coffee cups? Really nothing to complain about. Everything I would expect from a flight. A++"

Punti positivi: "Exit row seat had much more space for legs, very much worth the upcharge for this seat."
Punti negativi: "Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold."

Punti positivi: "Spacious business class seats, excellent meals"
Punti negativi: "Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options."

Punti negativi: "Thé qualité officielle the images"

Punti positivi: "NA"
Punti negativi: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."

Punti negativi: "First class bathroom could have been cleaner and wider - very narrow, hard to maneuver"

Punti positivi: "Check in agent extremely helpful and friendly."
Punti negativi: "Not boarding on tarmac via bus. Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible."

Punti negativi: "Sedile scomodissimo, bagaglio smarrito, é rimasto a Parigi dopo la corrispondenza !!! Pessimo servizio"

Punti negativi: "There was no entertainment available."

Punti positivi: "ok"
Punti negativi: "spazi cibo"

Punti positivi: "Crew was very friendly. Food was excellent"

Punti positivi: "Aereo partito abbastanza in orario, arrivato cmq in anticipo. Sedili adeguati con discreto spazio per le gambe. Snack e bevanda anche su volo breve (1:40)"

Punti positivi: "In flight entertainment was great"
Punti negativi: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"

Punti positivi: "Perfetto."

Punti negativi: "Surprised one flight that from what it looked to be, once flight took off a older couple came out of the cockpit are and took a seat in business class. I thought I had seen someone in civilian clothes setting in a area right behind the pilots chair. They did return to cockpit area near end of flight"

Punti negativi: "The flight delayed for 2xhours from Paris to Cincinnati"

Punti positivi: "Upgrade in business class da premier economy"
Punti negativi: "La puntualità, il volo è partito e arrivato in ritardo di 45 minuti"

Punti negativi: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."

Punti positivi: "Volo breve, ma aereo puntuale sia alla partenza che in arrivo."
Punti negativi: "Ho trovato un po' squallido il terminal 2G da cui e' partito il volo. Negozi distanti dal terminal e mediocri. Al terminal vero e proprio non so nemmeno se c'erano le toilettes."

Punti positivi: "Ottimo sia il tempo di imbarco che la puntualita' in partenza ed in arrivo. I sedili della economy sono sempre piuttosto piccoli e con poco spazio per le gambe, specie se sei piu' alto di 1.80 m."
Punti negativi: "La selezione di film e' abbastanza ridotta, soprattutto quelli in lingua italiana. Mi ha lasciato perplesso la scelta di passare un pasto alle ore 16 ( relativamente alla localita' di partenza) dopo aver fatto l'imbarco alle 13 e con un pacchetto di cracker nell'intervallo. Non c'e' stata cena."

Punti positivi: "Extremely hot the plane"

Punti positivi: "We were a little delayed, so I read my book. Not for long though as I was really tired after my flight from Los Angeles. I fell asleep right after take-off and didn't wake until we landed. Best way to fly :-)"
Punti negativi: "Very little legroom for a 6'1" guy. Would have liked a bit more space, but I guess I was too tired to let it bug me."

Punti positivi: "Crew was nice, too short of a flight to figure out more"
Punti negativi: "no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan"

Punti negativi: "Arrived 5 hours late"

Punti positivi: "Good selection of movies"

Punti negativi: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."

Punti negativi: "Necessita inesire nel questionario la possibilita N/A"

Punti negativi: "La sufficenza della hostess nel servire il pranzo e la non conoscenza dei vini che serviva, servendone uno per l'altro, peccato, perche la carta vini era di ottimo livello."

Punti positivi: "25 min ahead schedule!!!"
Punti negativi: "Cabin space, too narrow rows."

Punti negativi: "Entertainment screen did not work; in neighboring seat it could not be switched off when we wanted to sleep; sourly employees everywhere (re-booking counter an exception); food close not being edible and cold; I forgot my watch on when going through security in the Air France terminal; when I started to say "sorry" I was yelled at by the screener who said that she will do the talking; she sent me back through the scanner twice without my watch, then once more with the carry-on and made sure that I went to the end of a very long line to wait for another screening rather than having me just go through the scanner without my watch. Needless to say, there was nothing else suspicious about me once the watch was removed. Eager to exercise her power, the security person did not seem to consider that she slowed down a long line of people waiting to be screened. I should add that I am 73 yrs old grey haired female who has traveled a lot both for pleasure and business during my entire life, often to some difficult places and that I do not argue with or provoke those in power in a situation like this. The yelling and the sending me repeatedly through the scanner, which did not beep once the watch was removed, was beyond anything I had experienced anywhere else. The sending me to the very end of the line seemed outright spiteful. (I did miss the plane connection.)"

Punti positivi: "Puntualità"
Punti negativi: "Per imbarcare un passeggino un'Odissea al Charles de Gaulle 2, con personale di terra scortese ed inaffidabile e un giro dell'aeroporto per trovare dove imbarcarlo. Davvero pietoso. Personale di volo affabile e cortese, atterraggio non morbidissimo. Panini al formaggio di capra e lamponi incommentabili."

Punti negativi: "It is very difficult to get around CDG airport with a disabled person. There is no shuttle. By the time we got to check in, we were ten minutes late. They would not check us in, and we paid over $700 to change tickets to the next flight. When I complained, I was told to stop being rude or I would get no ticket at all. My mother is 94 years old and we did the best we could given the circumstance."

Punti positivi: "Nice staff, very professional and helpful."

Punti positivi: "I like the service. They caring and give snacks, comfort and overall"
Punti negativi: "None. I like everything"

Punti positivi: "Crew were pleasant most of the time"
Punti negativi: "Boarding process is total chaos Took 40 mins to.check in at desk , pre ordered for wheelchair Never showed ...total zoo Beds advertised as lie flat bu they are NOT 180 degree flat , legs hang down - bad for circulation"

Punti positivi: "Niente"
Punti negativi: "Tutto. Dall’imbarco alla sbarco, Air France e’ una schifezza unica."

Punti negativi: "Couldn't make the connection....Overall....an aweful experience!"

Punti positivi: "Arriving safely."
Punti negativi: "We didn't get boarding passes for the second flight at EDI so we had to exit the secure area, get boarding passes, and go through security a second time for the same trip."

Punti negativi: "Peccato che arrivi allo scomodissimo terminal G dell’Aeroporto Charles de Gaulle."

Punti positivi: "La entrada"
Punti negativi: "El resto de cosas"

Punti positivi: "Standard on most parts with pleasant staff"
Punti negativi: "Flight was 1/2hr with poor pre-flight communication on the topic. Food wise, the chocolate cookie was better than nothing...but a little savory snack would have been nice."

Punti positivi: "Super fast boarding and smooth takeoff"

Punti positivi: "The service"
Punti negativi: "Nothing"

Punti negativi: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."

Punti positivi: "Staff was friendly and helpful- finding the proper terminal was fairly easy even without assistance got the tickets for a great price ( need to use an actual credit card as your bank card WILL NOT work for booking although the bank card will work in the shops with in the airport which made life nice as I was able to get a coffee shortly after exiting the plane"
Punti negativi: "My only complaints are beyond the position and abilities of the air line or staff - although a few of the flight attendants seemed a bit tired"

Punti positivi: "Nd"
Punti negativi: "Aereo vecchio, sedili inadeguati per chi è più alto di 1.80"

Punti positivi: "WOW went out of business before our flight, and Kiwi handled our transfer very poorly, promising things they never delivered. Agents in Prague were infinitely more helpful and straight forward."

Punti positivi: "Economical premium class with some nice benefits (airport lounge access, larger seats, etc."
Punti negativi: "Disorganized check in and boarding process. Two gate changes occurred which meant lots of people trudging around the airport."

Punti positivi: "機材が新しい"
Punti negativi: "機内食 35ユーロのコスパが全くない"

Punti positivi: "Tutto ok personale e pulizia"
Punti negativi: "Abbiamo avuto un ritardo del volo di 2 ore e stavamo.per perdere il volo di conincidenza"

Punti negativi: "La temperatura interna dell'aereo era bassissima, anche col giubbotto si moriva dal freddo. Forse per invogliare ad acquistare le coperte.."

Punti positivi: "boarding was easy as the airplane had three rows of three seats and the attendant showed us were to go."
Punti negativi: "Entertainment. I was not aware that i would have to purchase headphones to enjoy the in flight entertainment. i ordered a meal months before when i booked my ticket. During the flight, i didnt receive my meal nor was made aware how to receive it once on the plane."

Punti positivi: "I am a over weigth and is ok for slim people"
Punti negativi: "Few space for wide"

Punti negativi: "Kiwi.com doesn't work with Norwegian seat assignment issue could not f"

Punti positivi: "Excellent, first time."

Punti positivi: "Fast"
Punti negativi: "Nothing in particular. I've had long delays with Norwegian but not this time."

Punti positivi: "L'aereo era nuovo è molto pulito"
Punti negativi: "Lo spazio tra sedili è inesistente, non ho chiuso occhio tutto il volo. Il personale non era tra i più cortesi incontrati."

Punti positivi: "Needed to check in bags 24 hrs before the flight and do it online otherwise you have to pay $100 at the airport instead of the normal $35. It was extremely difficult to even tell if I needed to pay for checked luggage at all, when I tried to login to checkin I got an error that said "A technical error has occured""
Punti negativi: "Baggage fees are a total scam. $35 over 24 hours ahead of the flight paid online or $100 at the airport. No where does the ticket tell you this."

Punti positivi: "Movies were free and food. Food was fine."
Punti negativi: "The flight was delayed, but no information came from Norwegian. They changed the gate 3 times with a marching of hundreds of people including the flight attendants. Still no information. Three hours after the flight was to take off, we heard that we would be "next", whatever that means. Finally, a plane came to the original gate and we boarded. Then we were told that there was a technical problem with the aircraft. We waited 45 minutes on the plane at the gate. Then we were told to exit the aircraft so that they could "change a flat tire on the aircraft." I kid you not, a flat tire. So as we were exiting, they told us to STAY on the aircraft as they fix the flat tire. We waited another TWO HOURS (three hours in total on the aircraft, seven hours in total late). We arrived nearly EIGHT HOURS LATE in Copenhagen. I understand that things go wrong, but the LACK OF COMMUNICATION by Norwegian Airlines to the hundreds of confused customers is UNACCEPTABLE."

Punti positivi: "On time departure and arrival. Friendly staff."
Punti negativi: "Even water is for sale, but to be expected for a budget airline."

Punti positivi: "Norwegian offers great prices and is pretty transparent regarding their extra fees"
Punti negativi: "I didn't like the check in process from CPH to LAS. It could have been better organized"

Punti positivi: "Check in was prompt, and easy. Boarding was quick and on time. Staff was pleasant. I don't know why they get bad reviews, their guidelines are easy to follow, and I've been lucky enough to have no problems with them yet."
Punti negativi: "The seats are a bit crammed, but manageable"

Punti negativi: "I would definitively avoid using this airline again. Multiple fctors. One kf them is the poor attending by the crew. Really bad service, water..3$?? Blanket 5$?? If you dont pay for food before your flight, crew totally ignores you when the deliver. They should offer a cup of water as minimum"

Punti positivi: "Short flight."
Punti negativi: "No entertainment. No services provided."

Punti positivi: "the flight itself"
Punti negativi: "the people"

Punti positivi: "Good staff. Clean aircraft."
Punti negativi: "austerity style seats with a stick for an armrest."

Punti positivi: "Tutto"

Punti positivi: "Getting off the plane"
Punti negativi: "Norwegian brought in a charter jet, there was no premium class even though I paid for a premium ticket. The seats were small, cramped and didn’t recline. They crew wasn’t helpful at all. Never flying Norwegian again."

Punti positivi: "TVs for each person, good reclining seats, comfortable, nice crew"
Punti negativi: "Ran out of some food options"

Punti positivi: "Almost nothing"
Punti negativi: "Flight late by 3 + hours"

Punti negativi: "My baggage was lost"

Punti positivi: "Self check-in and boarding procedures Seat spacing"
Punti negativi: "Mobile App could be better Amenities"

Punti positivi: "Delayed flights from US to Copenhagen, missed connection bt minutes and it took me THIRTY additional hours to get to my destination from original anticipated arrival time."

Punti negativi: "Well, due to a delay from Bergen to Copenhagen, I barely made my Copenhagen to Boston connector flight. The crew did their part to make sure I didn't miss my connecting flight which was terrific, but my check-in baggage did not make it (I hope it is still in Copenhagen). Normally I wouldn't grade so hard, but my check-in luggage was also mishandled on my connecting flight two weeks ago from Copenhagen to Oslo, causing me to miss my initial Oslo to Tromsø flight and settle for a later one. So two mishandled check-in bags out of six flights over a three-week period is not a good ratio. To be honest, if my baggage appears tomorrow I will be annoyed but not too angry. If not and it's lost, well, I love Norway and Norwegian patience, but conscientiousness is a good thing, and Norwegian or not, carelessness is a bad thing. I hope my luggage arrives tomorrow so I can forgive and forget."

Punti positivi: "787 dreamliner was ok"
Punti negativi: "$260 dollars to check 2 carryon bags that weighed 11kilos and would have been allowed on any other airline for free...."

Punti negativi: "Terrible customer service. They will change the requirements for check in multiple times to ensure you can't get on your flight. We had to book new flights and missed two days of our vacation because they wouldn't let us board the flight we originally paid for. They also refused to put us on another flight that night."

Punti positivi: "Nothing. They have ruined our vacation."
Punti negativi: "They would not allow my friends onto the flight because they were delayed getting in from a connection due to weather. Our flight on Norwegian was delayed 2 hours and had open seats, so i don't know why they wouldn't give them tickets. We tried calling customer service many times and spoke to the people at the check in desks, and they were very rude and told us "too bad." My friends missed the flight and had to rebook a new flight to Europe at an extremely high cost. I will never use this airline again. This was the worst flying experience I've ever had."

Punti positivi: "It's low budget so nothing comes with your ticket. Everything is extra. But good entertainment options and overall comfortable flight."
Punti negativi: "Plane was very cold. Overnight made sleeping difficult. Felt like it was a gimmick to get people to buy blankets on board."

Punti positivi: "The airplane itself is lovely."
Punti negativi: "The entertainment selection. More Norwegian and Scandinavian choices would be nice."

Punti positivi: "That I had a whole row to myself...thanks for not overbooking?"
Punti negativi: "Baggage fees No complementary meal(s) No instruction on having to recheck baggage at layover airport SERIOUSLY!?"

Punti positivi: "Friendly attendants, comfortable seats, individual entertainment consoles at every seat."

Punti positivi: "Boarding was more than an hour late!!!! Worst thing that on the flight board it says "on time", Terminal was almost impossible to find, stuck in the middle of nowhere, we all went on the plane together- no organization whatsoever! Right before landing the crew was messi g up with each other in the back and the passangers asked them to keep it down cause it was very disturbing! Very unorganized! I hope that the operation of the safty system wasnt the same, but I wouldn't wanna test it for the next time..."
Punti negativi: "Boarding was more than an hour late!!!! Worst thing that on the flight board it says "on time", Terminal was almost impossible to find, stuck in the middle of nowhere, we all went on the plane together- no organization whatsoever! Right before landing the crew was messi g up with each other in the back and the passangers asked them to keep it down cause it was very disturbing! Very unorganized! I hope that the operation of the safty system wasnt the same, but I wouldn't wanna test it for the next time..."

Punti negativi: "I'm trying to solve that issue but their is no help . I was going to the airport before 3 hours but my car start acting weird and I got over heated . I called taxi and I went to the front disc airport at 9:55 pm and their is no one at the front disck to help me . I called Norwegian air line but they said .they cannot put me on another flight . And I have to call kayak . Can you please call me at 3215574277"

Punti positivi: "The 2 board system, one from the front one from the back"
Punti negativi: "Too tight quarters"

Punti positivi: "I loved the flight"
Punti negativi: "Paying for water is somewhat strange"

Punti positivi: "Not very full flight so lots of room. The free wifi is great"
Punti negativi: "Late departure"

Punti positivi: "Price was competitive, plane is new."
Punti negativi: "Lines at check-in were long. Odd feeling that most passengers did not get even cup of water on long oversee flights, unless they do not pay outrageous meal prices in advance or in flight. I gave up my meal to my young neighbors, because I could not eat while they were hungry. Norwegian went way over board with their frugality."

Punti positivi: "We took the flight from Stockholm to Copenhagen so its only an hour no food but they did serve drinks. Boarding was quick and easy and everything went very well"

Punti negativi: "Spacious and comfy. Glad everythibg was on time."

Punti positivi: "fast check in & baggage drop, on board wifi"
Punti negativi: "Wifi is only available up in the air with a very slow connection! No free beverages"

Punti positivi: "Happy to have free wifi onboard"
Punti negativi: "To get onto the plane, there were shuttles the plane that took longer than necessary. More a problem with airport than the plane."

Punti positivi: "price great , stewardesses nice."
Punti negativi: "Massive lineups for baggage drop even with the baggage tags. machines not working on one of our 2 trips. No people to talk to, confusing."

Punti positivi: "Delay of 1/2 hour which is the shortes imate delay on 3 Norwegian flights in 3 weeks."
Punti negativi: "No leg room on plane. No boarding process. Food at a fee including water. Furthest gate from terminal. No connection information. No ground staff to address delay of next plane."

Punti positivi: "Seats had more legroom because magazine section is mounted higher on seat. Able to check 1 bag at no extra cost"
Punti negativi: "Nothing."