Trova voli economici da Sud-est asiatico per Phuket

Punti positivi: "Brilliantly safety-conscious crew but very personable."
Punti negativi: "It would been very nice to not have to board a shuttle bus to be taken to the flight in BKK."

Punti positivi: "Crew are efficient and friendly"
Punti negativi: "Portion of food could have been slightly bigger"

Punti negativi: "Since no one was in first class and I was in the first row not allowing me to use the restroom Up front when there was a long line in the back seemed rude"

Punti positivi: "Good meal"
Punti negativi: "Check in and luggage drop for share code with Thai airways. It is not clear instruction when booking with Thai airways. We lost time with Thai airways but finally need to drop the luggage at Thai smil counter."

Punti positivi: "Lovely people. Lovely service. Good food."

Punti negativi: "Good job"

Punti negativi: "An hour delay for no expressed reason is not acceptable."

Punti positivi: "I'm very justifying for the flight."

Punti positivi: "Airfare was reasonably priced."
Punti negativi: "Delay. This was the third flight in a week that I encountered flight delays of up to 15-20 minutes."

Punti positivi: "Great flight on Thai Smile."

Punti positivi: "love the food"

Punti negativi: "Getting our bags took a long time"

Punti positivi: "Services"
Punti negativi: "Non"

Punti positivi: "Easy to book, travel and get around with."
Punti negativi: "The on board snack isn’t great."

Punti positivi: "Seats were comfy and staff helpful and nice."
Punti negativi: "$60 charge for 10 kilos overweight limit. This is terrible."

Punti positivi: "Friendly staff overall good experience."
Punti negativi: "Only issue is there is no alchohol on these flights."

Punti negativi: "Nothing"

Punti positivi: "We paid for a thai international flight which includes allowing us to use the lounge. We were told in china that WE was the airline not thai international and we could not use the lounge, had no baggage allowance other than the minimum. We chose TG because it was star alliance and we are permanent lifetime gold members. There is no reason to pay a premium for TG if it is not a TG flight and we cannot use the lounge or have a low baggage limit. The check in staff noted our bags were exactly 20 kgs each and said there would be a charge of USD45 per kilo if we had exceeded that amount. This is ridiculous given that we should have the same as UA or SG."
Punti negativi: "I have already mentioned the false advertising and poor service in china. TG cannot tell its loyal customers it is a TG flight and then charge for TG and then say it is not a TG flight. Nothing works right in China but i hope now that we are in thailand TG will honor its normal benefits to star alliance gold and platinum members. Otherwise, we wont fly TG any more."

Punti positivi: "Our train from Chiang Mai was 2 hrs late. Our taxi driver sped us as fast as he could, but we had only 15 min from check in to the airplane take off. The counter personnel were so helpful in calling the gate for permission to board. We ran across the airport and made it thanks to Thai Smile staff."
Punti negativi: "Vegetarian food option"

Punti positivi: "Boarding was super fast and efficient. For a 1,5 hour flight, we were given food and drinks. Can’t find that in the US."
Punti negativi: "Loved everything"

Punti positivi: "Not Allowed to read on my kindle in airplane mode. Made for dry boring and long flight!!!"

Punti positivi: "Overall service including f Meals and drinks provided on flight and the ground handling and air crew all excellent."
Punti negativi: "None."

Punti positivi: "Service"
Punti negativi: "Delay"

Punti positivi: "For a budget friendly airline you can't go wrong with Thai Smile. they were on time, food was provided free, staff was friendly."
Punti negativi: "Nothing."

Punti positivi: "Flew out of BKK versus other airport in Bangkok. Easier to connect to international flights. Good service and frequent flights"
Punti negativi: "They have sandwiches on the flights but they weren’t the best quality, I didn’t like what they gave out. We had roaches next to us crawling up the wall on our last flight, ended up finding some food Trash under our seat that was missed. not pleasant."

Punti positivi: "Very good"

Punti positivi: "Very nice"

Punti positivi: "Crew was friendly and helpful, boarding was easy, flight was smooth"
Punti negativi: "No entetainment, food just a pretty untasty sandwich"

Punti positivi: "smooth as silk"

Punti positivi: "friendly, professional crew"

Punti negativi: "The flight from BKK-VTE did not allow online check-in and had to check in at the airport. The line to check in had 10 people in front of me which then proceeded to take over 1.5 hours to reach the counter. then was the very last person to get on the flight - the plane then didn’t leave for another 30 minutes. Thai Smile managed to make a 1 hour flight to Vientiane turn into a 4-5 hour journey between arriving early, waiting forever in the counter check in line, then being driven to the plane and actually leaving. Bangkok Airways and Air Asia (don meaung) is the better option for this short journey."

Punti negativi: "I had a fracture in my leg several days prior to my trip so had to cancal all. My thai smile tickets were booked with vayama. They r the only suppliers whom declined my request for free cancaltion or even freeze our tickets."

Punti positivi: "Love the AirBus 320, the service, to get all the passengers a sandwich in an hour flight is amazing! Luggage delivery is amazingly fast!"
Punti negativi: "Would like to have later flights in the evening so connections to overseas flights at BKK are easier. Otherwise, nothing!"

Punti negativi: "Arrived to BKK international with Turkmen airlines. Found Thai Smile transfer counter in transit zone. Was refused to Thai Smile flight, was explained that they serve only customers which arrived to BKK with Thai airways. Lost my money and had to buy another ecpencieve flight from Malaysia airlines because couldn't stay in transit zone more than 12 hours and couldn't get visa on arrival. Later coldn'd find that stupid transit policy ether on Thai Smile or Kayak. If that policy in place why not publish that BEFORE people spend their money for service not provided? Very unsatisfied"

Punti positivi: "The crew was incredibly friendly, warm and helpful. Excellent service on board the aircraft with comfortable seating. And the meal served was delicious! (I never thought I would say that about food served on an airplane)"
Punti negativi: "Boarding process was a bit slow and cumbersome, but, to be fair, I noticed it wasn't much different than all my other flight experiences in Thailand."

Punti positivi: "Ground and in flight service, food, aircraft"

Punti positivi: "what's not to like. Free checked bag, free food, sandwich and bottle of water, soda and hot coffee and tea at no charge. All of the cheaper budget airlines charge for everything including checked bags, drinks and food. It's only a few baht/ US dollars more than the other airlines but well worth it for what you get in return compared to the other airlines such as Air Asia!"
Punti negativi: "Nothing that I can think of."

Punti positivi: "Its only a short flight so there's not much time for anything to go wrong but it's good anyway. The staff are always friendly and helpful."
Punti negativi: "Sometimes it can be difficult to hear announcements at the departure gate but apart from that no problem. Obviously there isn't any entertainment so I've left it at 5 stars. There should be a 'not applicable' option on this."

Punti positivi: "Food is good for a short flight. The crew were professional."
Punti negativi: "The check-in process at terrible. No instruction to follow and no one give direction on where to get boarding pass. the line for luggage drop-off was really long without people to give direction."

Punti positivi: "Good flight, reasonable price"
Punti negativi: "Nothing"

Punti positivi: "Everything was first rate and efficient"
Punti negativi: "Nothjng"

Punti positivi: "Great flight. On time. The crew was polite and professional. Nice experience."

Punti positivi: "Chaotic check in process, ok boarding process, poor entertainment and nothing for vehetarians"

Punti positivi: "Everything!"
Punti negativi: "The price. This flight specifically was more expensive than others"

Punti negativi: "Food was with meat."

Punti positivi: "Such an amazing experience! From start to finish!"

Punti positivi: "Only problem we encountered was a lost bag containing all my clothes. I arrived on a Friday and did not receive my bag until 2:50 am on Sunday morning"

Punti positivi: "New and comfortable plane."
Punti negativi: "Last call came much earlier than described at check in"

Punti positivi: "Our flight was amazingly smooth. We had lunch, which was unexpected, and it was delicious. Flight attendants were very friendly and efficient. 10/10 would recommend."

Punti negativi: "Being told to not use phones (in airplane mode) for quite some time before takeoff and touch down. Never been a concern in the past"

Punti positivi: "Flight times are great, and flying from U-Tapao Airport, now that the new terminal is open was so simple, quick and easy. Plentiful cheap car parking available a very short walk from the airport building."

Punti positivi: "Very good quick smooth flight. On time departure and arrival"

Punti positivi: "Smile food"
Punti negativi: "Puntualità"

Punti negativi: "We got stuck sitting by an obese intimidating man who rs Sat in one of our seats rather than the middle seat he was assigned. So intimidating, did not feel comfortable addressing this with the stewardess"

Punti positivi: "The seats were a good size and comfortable. I was surprised that with such a short flight we had drunk service and a light meal."

Punti negativi: "Everything was good for the most part. Seats are a little cramped so it is one arm rest per person."

Punti positivi: "Nothing!!!!!!!"
Punti negativi: "The flight did not happen!!!!"

Punti positivi: "I liked that they even offered food on a 1.5 hour flight. Appreciate that"
Punti negativi: "N/a"

Punti positivi: "Nothing!"
Punti negativi: "Be on schedule."

Punti positivi: "Efficient crew with Thai graciousness, good service, unexpected snack and beverage service, on time departure."

Punti negativi: "Our flight from Chiang rai to Bangkok was s delayed. In Bangkok we did not get any help to find our connecting flight to Phuket. We had to run to get to the departure gate. In Phuket we were told that our luggage were in Bangkok..... ."

Punti positivi: "The Crew was amazing, the Seat were the best Selling point for the business class"
Punti negativi: "More leg Room, more arm rest space"

Punti positivi: "Lovely fresh sandwich, water and tea on a 45 minute flight."
Punti negativi: "Maybe offering a juice."

Punti positivi: "Fast service, comfortable seats that had power"
Punti negativi: "No entertainment, no WiFi and curt staff"

Punti positivi: "Efficient and friendly service. Great experience. Loved it"

Punti positivi: "Food on a one hour flight? Wow. Drinks coming out fast as well as food."

Punti negativi: "I wish someone had told me that gate A8 was so far from A6 and closer to A1"

Punti positivi: "The food is great. Even for a 50 minute flight, we had a delicious noodle shrimp dish! Nice generous serving of OJ in the morning along with a large bottle of water!"
Punti negativi: "Whoever looked after my luggage threw it so hard that it snapped the handle on the inside, so it makes it almost difficult to insert/withdraw the handle now from the bag. Very annoying!"

Punti positivi: "Spacious cabin, fed even on a short flight. Overall very impressed."
Punti negativi: "N/a"

Punti positivi: "the food"
Punti negativi: "the delays"

Punti positivi: "It was all standard, nothing to praise this air line with"
Punti negativi: "It was all standard, nothing to praise this air line with"

Punti positivi: "Cabin crew is very friendly and host."
Punti negativi: "I checked in online and chose a seat forward possible, but at the airport I received a very back seat. Why check in online if it doesn’t work. Terrible for me because I always feel sick at the back"

Punti positivi: "Not in the mood for this section"
Punti negativi: "Late by around one hour on a mid day Saturday flight. Had paid full price to fly at the time period and hence even mor dissatisfied with late again service."

Punti positivi: "Realxing in the lounge, tasty popcorn."
Punti negativi: "Loud obnoxious and rude tourist."

Punti positivi: "Lo spazio tra i sedili Il servizio di bordo"
Punti negativi: "L’imbarco coi pullman"

Punti positivi: "The flight got us to our destination, with minimal fuss and no frills, which is what we paid for - so while the stars I gave aren’t amazing, it was exactly what we paid for"
Punti negativi: "The flight did get us to the final destination, how they lost our bags and as a result we missed our shuttle to our ferry. Apparently the bags never got on the HK flight and therefore probably won’t make it to us for a day or 2. Then while we were filling in there paper work to get our bag back, we missed our already paid shuttle bus. We then had to pay for a taxi, which was 4 Times the price..."

Punti positivi: "Delay,"

Punti positivi: "Staff, airport were great!"

Punti negativi: "I'd heard Bangkok Airways was the best boutique airline in Asia so I was a little disappointed. There was no vegetarian food option, blink and you missed the drink service, the plane was quite old stock but comfortable enough. Boarding wad a little confusing - multiple flights called to the same gate at the same time and not particularly good signage about what do when you got there. Having said that, the staff were be mentally polite and tried to be helpful and that they attempted any kind of service on the 40min flight from Bangkok to Siem Reap was laudable. Still better than some experiences I've had on Ryanair or Eurowings in Europe."

Punti positivi: "Easy boarding, on time, and friendly crew."

Punti positivi: "Polite courteous staff and crew."
Punti negativi: "Attitude of visiting tourists "Chinese and Russian" tourists need to learn why we use a Q."

Punti positivi: "Nothing"
Punti negativi: "It should be connected flight but I pick my luggage and again check inn at counter"

Punti positivi: "Comfortable space , on time, attentive crew"

Punti positivi: "For a short flight dinner was provided which was a pleasant surprise!"
Punti negativi: "The gate was chacked last minute!"

Punti positivi: "Great service, loved the meal, quick trip without delays or hold ups! Disappointed that I didn't realize all passengers could use the lounge but great perk!"
Punti negativi: "Plane was on the older side and a little noisy but quick & efficient trip, lots or room (early morning flight) and meal included!"

Punti positivi: "Very confortable seats with good space for legs"

Punti positivi: "Flight attendants were great. Nice and smile and willing to help you, wahtever you ask for."
Punti negativi: "Plane look a bit old, some seat cannot stay fully upright."

Punti positivi: "Polite staff, clean aircraft."
Punti negativi: "Boring food/snack. Small leg room."

Punti positivi: "Excellent services and on time. The crews were friendly and very helpful. One free bag check in."

Punti positivi: "Efficient"
Punti negativi: "Flavour of the meals"

Punti positivi: "Everything about the flight and the food service"
Punti negativi: "Nothing"

Punti positivi: "almost all"
Punti negativi: "The choice of drinks and the taste of coffee"

Punti negativi: "The flight is overpriced at $300 return for 45 minute flight and was two hours late."

Punti positivi: "Crew was friendly and we were given a full meal on a flight that was only 1 hour and 20 minutes."
Punti negativi: "Just an older plane, otherwise no complaints."

Punti negativi: "No entertainment on this aircraft"

Punti positivi: "The pilot did an excellent job of landing in bad weather."
Punti negativi: "The flight was delayed by about 4 hours with little information provided to us. The communication with passengers could be improved."

Punti positivi: "Very poor boarding and disembarking using buses"

Punti positivi: "That it was on time mostly and got us to our destination. Food was a saving grace compared to the overall experience."
Punti negativi: "Super old equipment, no entertainment at all for an international flight at least for the longer 4 hour leg. Their motto fly boutique feel unique is a joke. You could tell they are a cheap cheap airline, they never got a gate at any airport, appeared like relegated to the far flung corners of the airport! Always busing us to and from the gates. In flight bare bones with rickety old seats. Certainly for the super budget minded a good value maybe but I won't be traveling with them anytime soon. crew kept asking me to remove my noise canceling headphones. No airline has ever asked me to coz duh that's their purpose!"

Punti negativi: "Ca celled flight"

Punti negativi: "We didn’t receive hedphones"

Punti positivi: "The snacks were nice and the crew was nice"
Punti negativi: "Boarding was TERRIBLE!! Everyone was rushing the podium and overwhelming the employees!! Basically the employees could not control the crowd. Having lanes, or signs in multiple languages for boarding zones would be helpful"

Punti negativi: "Nothing"

Punti positivi: "Great services"
Punti negativi: "Sitting in front is better"

Punti negativi: "The whole booking experience and long phone and frustrating. Long phone calls with not very knowledgeable/understanding staff for clearing payment with Momondo was a farce. Using a corporate credit card I have used for several years. I didn't get confirmation before I went to bed. Only next morning, when I woke up 5 am for getting my flight, I finally had the confirmation. Could never get it before I went to bed 1.30 but - but they could confirm the payment was done alright! Hurray! Never booking with Momondo/Kiwi again."

Punti positivi: "Very nice crew."
Punti negativi: "Sodas or water would have been nice."

Punti negativi: "Food on the plane"

Punti positivi: "Have kit to listen"
Punti negativi: "Kit to use the tv"

Punti positivi: "The crew was so pleasant. They greeted everyone with grace and respect. Their customer service was wonderful."
Punti negativi: "Everything was great. I will choose to fly Thai Airways whenever I get the chance to."

Punti negativi: "Todo muy bien todos amables buena comida salio a tiempo"

Punti negativi: "The plane was delayed about 30 minutes. They should improve this."

Punti positivi: "The crew were faultless; looking after your every need - food choices in Business superb. And time for rest."
Punti negativi: "Nothing really; maybe just that the A330 seat was a little old with seat controls hard to decipher."

Punti positivi: "Good food accompanied with excellent inflight service from crew members"
Punti negativi: "Insufficient of good movies"

Punti positivi: "Food & services on the plane were great."
Punti negativi: "The boarding process can be improved. I traveled with children (7 & 8 years old) and normally we would get the shortest line. But this time we had to board with other long lines which not so comfortable for our children. Also the flight was delayed by 20 minutes. Thai airways should really be improved on this area."

Punti positivi: "Courteous and professional stadd"
Punti negativi: "Some hurry up but not overly so"

Punti positivi: "Very short flight"
Punti negativi: "N/A"

Punti positivi: "Airline and cabin crew services are great. Comfortable seats. Nice perfume available in the toilets."
Punti negativi: "Board was troublesome and wasted alot of time as the tube was not used.had to walk down a flight of stairs then wait for mini bus (with very limited seats), then take it for around 5-7mins drive to reach the plane. Then wait for the previous minibus's crowd to clear then walk another flight of stairs up the plane :( I can accept this from a budget airline but not a commercial airline at a usual well-equipped airport especially when it's at its own home country."

Punti negativi: "I found it a bit odd that there were programs available from Bangkok to Vientiane, but no headphones to listen. I guess it improved my lipreading skills though ;)"

Punti positivi: "Had the a most pleasant cabin crew on the leg from Bangkok to Copenhagen. Made the crew on the Brisbane to Bangkok leg look a bit mediocre"
Punti negativi: "Movie choices somewhat limited, not the most comfortable bed"

Punti positivi: "We boarded on time, the crew were fantastic...very friendly and helpful. Food was plentiful but the salmon was somewhat dry. There were other options offered. The entertainment system worked but some more recent movies would have been appreciated."

Punti negativi: "Very hard seats for a long haul flight and queues for the the toilets. Overall the planes looked old and tired."

Punti positivi: "Tutto"

Punti positivi: "Viaggio splendido, veloce , sedili spaziosi"
Punti negativi: "Tutto ok!"

Punti positivi: "Divertimento in coppia e divertimento per single. Fantastica metropoli, assenza di criminalità, città sicura."

Punti positivi: "Aereo"
Punti negativi: "Grida e casino dai bambini"

Punti positivi: "Cibo"
Punti negativi: "Rifiuto di mettere la mia insulina in frigo in un lungo viaggio."

Punti positivi: "Crew were polite and nice. Food was good"
Punti negativi: "Entertainment system was very glitchy, the headphones sockets on my seat were broken and loose."

Punti positivi: "Puntualità"
Punti negativi: "Vecchio modello di aereo,servizio,mangiare."

Punti positivi: "Milano to Bangkok,super buono"

Punti positivi: "Airlines service and cabin crew services."
Punti negativi: "The gate was the furthest one and boarding was delayed more than 30 minutes"

Punti positivi: "The food was better than the last time."

Punti positivi: "Just like on previous domestic flight experience, I love how Thai Airways is able to promote and provide for customer comfort and service on such short flights - something that US airlines are so incapable of providing. Not only was the plane comfortable and spacious, the fact that they also served a meal on such a short flight is so much appreciated."

Punti negativi: "The boarding at Bangkok Airport was a let down. Not only was the gate far away, we had to climb flights of stairs in the process to get to the aircraft. Certainly not suitable for passengers with knee problems."

Punti positivi: "Excellent service everything was perfect. Want to fly again on thai."

Punti positivi: "Same"
Punti negativi: "Same"

Punti positivi: "l'aereo nuovo e ben tenuto la comodità dei sedili"
Punti negativi: "L'imbarco senza insegna o monitor ma solo con un piccolo cartello stampato sul desk dell'imbarco!"

Punti positivi: "Airline was excellent"
Punti negativi: "Immigration in the airport took 2 hours in line !!! Terrible transfer"

Punti positivi: "Flying a 747 was great! Friendly service."
Punti negativi: "Everything was fine for what I paid."

Punti positivi: "Il personale di bordo che parlava bene in inglese. Snack e bevande su un volo così breve. Comodità delle sedute e spaziosità generale dell’aereo."
Punti negativi: "Riconsegna bagagli approssimativa e a più di un’ora dallo sbarco."

Punti positivi: "La comodità delle sedute per un volo in fondo di un’ora."
Punti negativi: "Il gate di imbarco è lontanissimo da qualsiasi punto ristoro."

Punti positivi: "Il supporto ricevuto dal responsabile all’interno del terminal."
Punti negativi: "I posti vengono preassegnati e non è stato possibile cambiarli neanche facendo il check-in on line non appena disponibile. Non è stato possibile riposare neanche un minuto poiché nonostante i posti comfort, davanti alla seduta si fermavano continuamente gruppi di persone (anche più di 10) che parlavano a voce alta o ti urtavano Cibo terrificante"

Punti negativi: "Food not up to previous Thai Airways offerings"

Punti positivi: "Attentive staff that managed to squeeze a quick food service on a short flight."

Punti positivi: "None"
Punti negativi: "Lack of legroom"

Punti positivi: "Nothing this time"
Punti negativi: "Was not offered any food or alcohol becouse i was asleep.when it was being served......i awoke during the meal service but was offered nothing"

Punti negativi: "see above"

Punti positivi: "Business class on this short haul flight was fantastic, but sadly I don’t think this is the normal route it will take as I think they were testing it. If you can get one of these on long haul they are a very nice plane, individual compartments and some very modern touches. Windows darken without blinds, loads of space in your compartment and food was good even as just a snack."
Punti negativi: "I can’t think of anything I didn’t like and if Thai Air have these rolling out for long haul I’ll definitely look at them against"

Punti negativi: "The plane was dirty. There were stains everywhere."

Punti negativi: "Entertainment non disponibile"

Punti positivi: "Aereo da medio/lungo raggio per tratta domestica Monitor con intrattenimento Pasto e drink anche per tratta breve"
Punti negativi: "Quasi vuoto ma pochissimi posti disponibili al check in online"