Trova voli economici da Sicilia per Zurigo

Punti negativi: "Very well executed."

Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti positivi: "Great crew & good complimentary food"
Punti negativi: "More seat pitch"

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti positivi: "Bombardier C Series. Most leg room and comfort of any plane"

Punti positivi: "The crew were outstanding. They fulfil my needs when I need it and they were very polite and professional. Smooth boarding and flight."
Punti negativi: "Nothing"

Punti negativi: "I could have used USB charging station."

Punti positivi: "Upon arrival in ZRH, there was a separate small bus for the business class passengers. It was nice to not have to wait for all passengers to deplane before being transported to the terminal."

Punti positivi: "It was a lovely easy flight, always lovely flying star alliance."
Punti negativi: "Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better"

Punti positivi: "Crew ignored my existence just because I sat on the window seat, plus I'm an asian, so I'm not sure which of the reason makes her to ignore me for serving my food. Luckily the guy passenger that sit beside me helped me to inform and made sure that she served the food to me."
Punti negativi: "YEA, PLEASE TRAIN YOUR STAFF TO TREAT ALL PASSENGERS EQUALLY, NOT ONLY JUST TO CAUCASIAN, OTHER RACE AND ETHNIC ALSO DESERVE EQUALLY RESPECT AND TREATMENT. THANKS. SERVICE IS GOOD BUT ATTITUDE OF STAFFS ARE JUST MEH."

Punti positivi: "Crew was great"
Punti negativi: "suddnely delay of 30 Minutes , then waiting in the plane all in all 60 Minutes - thats a long time for a long distance flight"

Punti positivi: "Everything was perfect."

Punti positivi: "A nice crew n my seat next to me was empty so I can sleep well..."
Punti negativi: "Maybe give every passenger a bottle of water..."

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti negativi: "Food is bad"

Punti positivi: "Swiss quality, punctuality and reliability."
Punti negativi: "No negatives."

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti negativi: "Having no entertainment in the flight"

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti positivi: "Nice cabin, clean . Friendly crew"

Punti positivi: "Great cabin crew!"
Punti negativi: "While waiting to board SFO-ZRH flight Swissair personnel walked around and randomly pulled out passengers from line to check luggage dimensions. Since manufacturers adhere to airline baggage standards, no violations were found during checks. This misguided effort only resulted in publicly humiliating Swissair customers. Boarding process was pure pandemonium...this was the first time in recent memory, where all coach passengers were invited to board at the same time! Very inefficient! Crowded seating in coach,with ten passengers sandwiched in across Boeing 767 aircraft. Competing airlines flying identical aircraft have nine across seatings Thin seat cushions cause leg cramps after a few hours."

Punti positivi: "Spacious Aircraft, nice business class, friendly crew, punctual flight"

Punti positivi: "I loved the upgrade to business class. It was private, spacious, and very hospitable."
Punti negativi: "N/A"

Punti positivi: "Friendly Crew , modern and spacious aircraft B777"

Punti positivi: "The entertainment and food was very good. I also think having fresh fruit available in between meals is one of the most appealing things about SWISS."
Punti negativi: "For some reason, one of the air hostesses refused to let me use the restroom. For over five hours I tried to use the restroom and she kept yelling at me to sit back in my seat, in spite the fact that several other people were using the restroom and several other people were up and moving about, she singled me out and wouldn't let me get up without harassing me. Eventually I appealed to another one of the flight crew who allowed me to urinate, but it was over five hours I had to pee and was inexplicably not allowed to."

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti negativi: "Boarding terrible just one mass confusion, Flight was one hr.late as of today I am still missing my 4 pcs of luggage."

Punti positivi: "The attendants were very pleasant and the food delicious"
Punti negativi: "A bit cramped in economy"

Punti positivi: "Crew were good, apart from forgetting at breakfast time that I had ordered gluten free food. Food was OK but not memorable."
Punti negativi: "Business class is not as roomy as other airlines. My partner had to climb over me to reach the aisle, there is very little storage space and seat size is quite small. Choice of movies is limited."

Punti positivi: "Good flight"

Punti positivi: "The planes are clean and relatively comfortable."
Punti negativi: "Extremely rigid rules. My flight was the day of the blizzard in Boston, Tues, 3/13. Despite 5 calls to Swiss to reroute me out of Montreal, an airport I could actually get to, they would not relent. I finally just drove there and a really nice agent changed my flight since Logan was closed and all public transport was shut down. Even if my scheduled flight from boston wasn't canceled (I have no idea) they were incredibly unhelpful about the fact that I physically could not get to logan in time for my flight. (Mass DOT was asking everyone to stay off ALL roads). THEN on the way home, they would NOT let me fly back to Montreal where my car was!! WAY TOO RIGID RULES. Screw the customer!"

Punti negativi: "Delayed again"

Punti positivi: "After almost completely adapting to the spartan amenities of US domestic airlines, my recent SWISS flight had a too-good-to-be-true quality that rendered my travel companion and I giddy with delight. My dinner (one of three food services) consisted of chicken, potatoes, steamed broccoli, salad, a dinner roll with butter, gruyere, and a strawberry tart... included cream and sugar signaled an inevitable coffee service. This was accompanied by complimentary wine and sparkling water, and heavy-weight stainless cutlery. The seat reclination was good, and the in-flight entertainment was a cut above. Coming off many Frontier flights with pay-for-beverage service, no leg-room, and un-reclining seats, it was about as good as coach can get. I'm actually looking at SWISS routes first before I plan my next vacation."

Punti positivi: "choice of movies were very bad"

Punti negativi: "I am a frequent flyer from HK to Western Europe and it’s a problem transversal to the majority of the airlines. Service quality drops significantly when coming to Asia. Flights to Europe provide exceptional service."

Punti positivi: "Flight is conformable.. Crew was fine."
Punti negativi: "they did not put our special meal request for the 1st leg of our journey .. it was only 2.5 hours flight.. so its okay,.. but generally not a good thing...experience at the Zurich airport was not good. They checked our passports 3 times before we got to our gate. Swiss airlines should account for these things when they give options for the connections. we had about and hour and half layover and did not even have time to have coffee or anything before a 9+ hour flight. We just ran from one flight to another and barely made to our flight.."

Punti positivi: "Chocolate"
Punti negativi: "Staff not very friendly. Very small seat. Worn out plane."

Punti positivi: "It reminds me of school dinners"
Punti negativi: "Bland, over cooked No thought into the presentation or flavour"

Punti positivi: "not enough room, everything hastily delivered"

Punti positivi: "good entertainment system, modern aircraft , friendly and competent crew"

Punti negativi: "Penalising passengers who travel on board with only a smaller bag by making them put this under their seat in front in front of them whilst others are bringing on two huge bags"

Punti positivi: "Overall good"
Punti negativi: "Delay"

Punti positivi: "Smooth, on time flight"

Punti positivi: "Plane was comfortable (for a plane) and the staff were polite and efficient. The flight made up lots of time and the in flight snacks were very welcome."
Punti negativi: "The flight was very delayed, and the communications from Swiss was lacking. In fact their app thought the flight had taken off and landed on time?!"

Punti positivi: "Great entertainment system"
Punti negativi: "Leg room space was a bit restricted compared to what I am used to"

Punti positivi: "By far the worst experience I've ever had in my life. 1. A day after I perches a multi destination tickets I called Swiss air costumer service requesting to upgrade my tickets to business class. no one would even try to help me. They just kept saying I need to contact my travel agent. After 3 phone calls I gave up and decided to wait and upgrade my ticket at the airport. 2. In Prague the night before my second flight I hurt my knee real bad to a point that I couldn't walk at all. The next morning I call Swiss air costumer service again trying to explain them my situation telling them I can't fly and won't be able to make it to my flight. Costumer service cancelled immediately all of my remaining tickets and try to sell me new tickets for a full price. I said I don't mind buy and pay for the one flight I missed but there is no reason for her to re sell me the rest of my tickets that I already paid for, again. Then she start to change prices up and down like in a Chinese flea market. At that point I begged her to talk to a supervisor but she Kept ignoring my request and just try to negotiat for a lower charg she kept me on the phone for 5 hours. My hotel phone bill for that one call cost me 150€. I never got to talk to a supervisor but she took down the charge to 517$ Not included a new ticket flying out of Prague. 3. For my last flight going home. I showed up 2.5 hours Earlier. asking to upgrade my sit to business fin desk send me to talk to asupervisor. The supervisor was trying to process my request but didn't seem to know what he was doing at all. One minute he was on his computer then the next minute on the phone with Swiss air headquarter then back on his computer for more then 35 minutes with no resolute. I still had an hour and half before take off when he told me he can print me the ticket but it's to late now since the gate for my flight is close and I already missed my flight. I said that's impossible cause I still have an hour and half to my flight but he insist on the gate been close and there is no way I can get on that flight. Right away I run back to front desk asking them to print my ticket as fast as possible cause I would really like to get on that flight. In front desk they told me not to worry cause I got plenty of time to get on that flight. So I gave up on the business upgrade and told them that at that point I'll be just as happy to sit by the window. Of course they put me on the very end exactly in the middle. After the door was locked I looked around and saw plenty of free sits available including by the window. 4. In Zurich I finally managed to upgrade my last flight coming back to Tampa fl to business and noticed that the only way they could do that was by contacting Swiss air headquarter for approval. When I asked why is that since I fly a lot and never seen anything like that before one of the lady's there told how Swiss air left all of their front desk powerless and all decisions must be made by headquarters."
Punti negativi: "When we finally arrived in Tampa. It hook them an hour and a half to get are bags out. I honestly doubt I'll ever fly Swiss airlines again. Ever. Absolutely the worst experience I've ever had flying. Ps the crew on the plain ware a lot nicer and more professional the people on the ground."

Punti negativi: "We did not receive the baby pram after landing. Needed to pick it up at the baggage claim."

Punti positivi: "Very good service in business class"
Punti negativi: "They lost our luggage and after filing claim we have not been notified for 16 hours"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti negativi: "Boarding from bus and no aero bridge"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Comfortable seats, decent food and was left alone to sleep after a long day."
Punti negativi: "Didn’t like that I missed original flight by minutes due to chaos of the airport and resolving the issue took about an hour but did like that I was rebooked on the next available flight for no extra charge and the attendant seemed sympathetic to my plight. A simple but important detail."

Punti negativi: "My luggage was left in Athens due to late arrivals in Athens to Munich. My son received his I didn’t, huge inconvenience"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "Free wine!"

Punti negativi: "Perdieron las maletas"

Punti positivi: "Crew was attentive"
Punti negativi: "We sat on the runway for an hour."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "Just about brand new Airbus airplane, very nice! Everything worked, seats reasonably comfortable for a long flight. Boarding worked well by area of the plane, friendly crew."

Punti negativi: "Poor customer support and no response on phone calls when u tried to cancel my return ticket."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti positivi: "Crew and flight were great. overall excellent experience."

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "Voli in ritardo"

Punti positivi: "The on-board staff were excellent. Please congratulate Lufthansa on another job well done! Very good at listening and very attentive to passenger needs and passenger comfort. Bravo!"

Punti positivi: "I like my trip - good service, good food (vine, whiskey :-) )"

Punti positivi: "Flight crew and airport crew very helpful"
Punti negativi: "4 hrs delayed which delayed my whole trip over 6 hrs"

Punti positivi: "Despite the short flight we were still given food and as always I love airline food. Free alcohol is always a bonus as well! Nice crew and timely take offs and landings. Could bring two hand luggage (backpack and suitcase) which I like even though I didn't have to pay extra!"
Punti negativi: "No negatives."

Punti positivi: "The Lufthansa app provides updates on plane status and gate number, etc."
Punti negativi: "N/a"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "The people who work for Lufthansa are the nicest i’ve met, on par with Turkish airlines. The times for boarding and departure were respected, the flight crew was extra nice, even accommodating requests that gave them extra-work. Economy passengers were treated like first class in terms of service and solicitude of the crew. Headphones, blankets, pillows were offered free of charge, so we’re the food and drinks, and there was a good selection of movies and music. On a 770$ ticket, mind you! The crew will come by repeatedly to check if passengers desired some more wine or coffee, offered water and juices on a tray several times outside the regular service times, and cared for the families with children. Thumbs up!"
Punti negativi: "The warm food was a bit unappetizing, the potatoes for instance were black, but there is nothing that the crew could do better than offer to replace it. Such graceful approach to a little inconvenience!"

Punti negativi: "See above"

Punti negativi: "The landing was exceptionally rough Also we were delayed one hour and then had to wait some more in hot bus until plane was ready"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "Got the exit row (great)!"
Punti negativi: "Flight was a bit delayed but retrieving the bags took a long time. Short flight but food wasn’t appealing and there was no entertainment."

Punti negativi: "Troppo freddo"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Flight directly to Tampa"
Punti negativi: "I did not like the passenger reclining their seat all the way back. this left me with no room to relax on a 10 hr flight"

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Smooth fast flight with good service!"
Punti negativi: "Late taking off which happens, but they tried to make up the time in the air as much as they could on a short flight,"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti negativi: "As I checked in for the flight around 10 am on Saturday my ck in was "finished" because our pass ports were due to expire in April. We were not allowed to board our flight and the passport office is closed until Tuesday. As a result we lost $700 dollars to the hotel booked and Lufthansa may not reimburse us for the flights which were over $2000. Absolutely horrible service, no help. Negligent in informing us rapier when i chose seats for the flight. The flight was also delayed 2 and a half hours. We now have no vacation for which we paid $3000."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti positivi: "The seats were so comfortable"

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti negativi: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Punti positivi: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Punti negativi: "Nothing"

Punti positivi: "The plane size & comfort was excellent. The staff were very friendly"
Punti negativi: "N/A"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "Decent price for economy comfort seat, 4A."
Punti negativi: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Punti negativi: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Punti positivi: "Fast boarding"
Punti negativi: "Slow in refuelling, got us delayed for 40-"

Punti negativi: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Punti positivi: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Punti negativi: "Not being to help on the ground in Copenhagen with delta issues"

Punti negativi: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Punti positivi: "The aircraft"
Punti negativi: "No overbooking next time!"

Punti positivi: "The crew was amazing, flight on schedule and good entertainment."
Punti negativi: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Punti positivi: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Punti negativi: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Punti negativi: "Don’t be late"

Punti negativi: "Not being 1 hour late"

Punti positivi: "Seat was comfy and spacious for economy class"
Punti negativi: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Punti positivi: "Great crew, comfortable seating with enough leg room."
Punti negativi: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Punti negativi: "1. In Flight Entertainment 2. Controlled In Flight Temperature"

Punti positivi: "Crew was helpful and food was very good"
Punti negativi: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Punti positivi: "Crew was friendly"
Punti negativi: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Punti negativi: "Troppo ritardo"

Punti positivi: "Seat comfortable"
Punti negativi: "Flight was delayed and overhead bin space was very small"

Punti negativi: "They left my bag off the plane. Ridiculous."

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti negativi: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Punti negativi: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Punti positivi: "The flight arrived a few minutes early."
Punti negativi: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Punti positivi: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Punti negativi: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Punti negativi: "My suitcase didn't come with the airline."

Punti positivi: "Everything OK"

Punti positivi: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Punti negativi: "I would have to dream something up."

Punti positivi: "Crew was awesome"
Punti negativi: "."

Punti negativi: "Still waiting to board after missing this connection had to be booked on another airline"

Punti positivi: "Shirt flight but well catered, boarding was efficient and quick."
Punti negativi: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Punti positivi: "Flying with KLM is a pleasure"

Punti positivi: "The seats seemed to have more space on this plane which was nice."
Punti negativi: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Punti negativi: "Flight departed 35 minutes late"

Punti positivi: "The entertainment options were good."

Punti positivi: "Friendly in-flight personell"
Punti negativi: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Punti negativi: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Food was good and crew members were very nice"
Punti negativi: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Punti positivi: "Nothing"

Punti positivi: "Seats were comfortable"
Punti negativi: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Punti positivi: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Punti negativi: "I don’t like the limited choice of drinks on these short KLM flights."

Punti positivi: "Easy Boarding"

Punti negativi: "Flight going out cramped seats, going back much bigger space and USB ports. Cabin crew weren’t very cheerful"

Punti positivi: "I didn’t like anything"
Punti negativi: "The female FA gave me an attitude when I asked about moving to a window seat"

Punti positivi: "Older aircraft; no charging or internet. However, I was able to stretch out and sleep due to the aircraft not being full. The crew was great!"
Punti negativi: "The flight was very late to take off. The aircraft could be improved with charging outlets for smartphones/computers, and Internet. I was offered food and beverage, without knowing these were not free. For the cost, the size and quality was poor."

Punti negativi: "Primind bagajele"

Punti positivi: "From checkin to luggage collection - the flight was easy and without hassle. We left slightly later than scheduled but arrived slightly earlier than scheduled. Staff from check in to those onboard we polite and professional. The aircraft was clean, bright and appeared in good order."
Punti negativi: "Luggage collection took a little while longer than I would have expected - only a minor point, nothing to change airlines for."

Punti positivi: "Flight was perfect and on time. Seating comfortable."
Punti negativi: "No free snacks but available upon payment. But not cheap."

Punti positivi: "All was good"

Punti positivi: "Prompt boarding"
Punti negativi: "No complementary drink or snack"

Punti negativi: "Both times into Rome we had to wait on the tarmac for stairs. Either get more stairs or book fewer flights. The planes get hot in July while you wait endlessly on stairs."

Punti negativi: "The flight itself was absolutely fine but we are very unhappy with the what lastminute.com did regarding our tickets. (As you will see when you look at the notes for our case). We shall be seeking legal assistance upon the return from our holiday & contacting you/lastminute.com for compensation."

Punti negativi: "Check in was a mess. I paid for a seat but was given a seat at the back. Fortunately, I had the print out and insisted to Ck it."

Punti positivi: "Pleasant crew. Clean plane."
Punti negativi: "Leaving on time (we were an hour late because of a discrepancy between number of passengers checked and number on board.) Would be nice to have at least a complimentary bottle of water."

Punti positivi: "Crew were ok. But flight was delayed and cabin was very warm."
Punti negativi: "If airline informs of delays, cooler cabins"

Punti positivi: "Boarding process was smooth and the flight was on time."
Punti negativi: "LONG lines to check bags at the Malta airport. Limited leg room on the plane. Checking bags is expensive."

Punti positivi: "It was only an hour and a half from Rome"
Punti negativi: "It wasn’t clear that my fare did not have free check in luggage. Check in luggage was very expensive! It’s going to cost me double what I paid my flight just to check in one piece of luggage in both directions."

Punti positivi: "On time , comfortable seats , nice staff"
Punti negativi: "Nothing"

Punti positivi: "It was a cheap budget flight which gets you from A to B with no frills !"
Punti negativi: "The check in was sooo long both at Southend & Catania very disorganised & no consistency I got charged twice for one large suit case with 5 people travelling in our party the person on the next check in desk didn't get charged at all !!!"

Punti positivi: "The lounge and the staff were wxcellent"
Punti negativi: "Lack of information about reason for initial two-hour delay"

Punti positivi: "Good service throughout"

Punti positivi: "Flight attendants"
Punti negativi: "Food was awful"

Punti positivi: "Comfortable and competativly priced, snack and a water included, more if you want to pay, but not overly priced."

Punti positivi: "Comfortable and competativly priced, snack and a water included, more if you want to pay, but not overly priced."

Punti negativi: "Leg space was terrible. Just sitting my knees were touching the front seat, was unable to move."

Punti positivi: "Nothing"
Punti negativi: "Long delay. Flight was due at 1820. Arroved in milam hotel at 0030"

Punti positivi: "The crew were nice."
Punti negativi: "An hour delay, a cheap sandwich and no entertainment."

Punti positivi: "Pleasant approach of staff"
Punti negativi: "Planes are rather small"

Punti positivi: "nothing"
Punti negativi: "no legroom, no business class (while i payed for it), awful food, no business class lane, no space for luggage"

Punti positivi: "Very nice flight. Great service and a lot of seat room"

Punti positivi: "They are generous, they have quality seats and they are nice people"
Punti negativi: "Can't check in online from TLV"

Punti positivi: "I got to where I needed to go."
Punti negativi: "Herded on to overcrowded buses to and from tarmac. Seats horrible. No worth the trip to Malta. Go somewhere else"

Punti positivi: "The security process at the airport was the best and fastest I have had. Flight was however delayed. But flight was short and enjoyable."
Punti negativi: "The delay of the flight could have been handled better. We were not advised why it was late or anything. But overall experience was good. Thanks"

Punti positivi: "The flight itself was fine. We have taken this flight several times and have never had any major issues. Seattle has improved its arrivals hall, so clearing immigration and customs is much quicker than it used to be."
Punti negativi: "Navigating Heathrow when changing terminals is horrid. I have no idea why they make you go through security again when you never leave a secure area. Always allow at least 2+ hours for a transfer. When boarding this flight usually does not have a gate. It is necessary to take a. Is to the plane and walk up the stairs, which seems like unnecessary delays."

Punti positivi: "The short flight."
Punti negativi: "I guess they are having problems getting flights out on schedule I had a long wait coming from the US and they added another 2 plus hours of wait at Heathrow....."

Punti positivi: "Friendly attendants on roomy older plane."
Punti negativi: "The "snack" was a very unappealing tuna sandwich which was basically an empty bun, but no one is on that flight for the food anyway. The entertainment monitor was broken, but again, it just didn't matter."

Punti positivi: "Tea and coffee should be included not you have to buy it!"

Punti positivi: "Excellent service and a delightful crew."

Punti positivi: "Comfortable flight. Polite and friendly team."

Punti positivi: "We thank Airmalta's Mr. Godwin Grech for his great hospitality and courtesy during the flight."

Punti negativi: "Late boarding. Later take off. Even later arrival (no gate available)."

Punti positivi: "Boarding was easy, check in online to save time and get a better seat"
Punti negativi: "No entertainment and seats are small"

Punti positivi: "The staff were friendly and helpful. I wwas provided with a snack and a drink which was nice too."
Punti negativi: "There is little that I can think of which I disliked about this flight to London, I would use Air Malta again"

Punti positivi: "Fast, efficient, easy"
Punti negativi: "Nothing"

Punti negativi: "Most limited legroom ever."

Punti positivi: "The friendly staff at check in and at the boarding gate."
Punti negativi: "The food it far from satisfactory."

Punti positivi: "Even though the airplane was packed, I didn't feel crowded."
Punti negativi: "There was no power outlet to recharge the phone and no entertainment."

Punti positivi: "I had a row to myself and it was a pleasant and uneventful flight."
Punti negativi: "The sandwiches looked cold and tasteless."

Punti positivi: "The crew were uplifting and ready to serve. Genuine smiles and greetings. Take off & landing were very smooth. The aircraft I was in did the job well."
Punti negativi: "The seats are crammed with each other. I feel sorry for the big guy next me. He couldn't even move. The check in was not smooth and we have to wait a couple of times. No greetings,no smiles. Overall experience is just ok."

Punti positivi: "Flight was on time, Staff was courteous"

Punti positivi: "On time. Crew is very friendly. Smooth."

Punti negativi: "At the time of boarding, the plane was delayed for one hour and a half. Then when we were ready to board again, another delay of 20mim, then 25 min more. We ended up being 2h50 min late. At the end, the crow didn't even call us to inform we were boarding, we had to come at the gate regularly to see the changes."

"Volo cancellato, 7 ore fermi e per lo più bagaglio smarrito …. Esperienza pessima"

"Oltre la lunga attesa e il ritardo per salire sull'aereo abbiamo trovato poltrone e aereo tutto sporco in condizioni indecenti, un volo molto pessimo"

Punti positivi: "Sedili comodi, assistenti cordiali"
Punti negativi: "Il prezzo....Roma Torino 350€ lo ritengo un furto"

Punti negativi: "Il mio volo è stato ottimo grazie."

Punti negativi: "Nulla non mi è piaciuto dopo questo eviterò al limite possibile di non prendere più biglietti con Alitalia"

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "Comodità dei posti,"
Punti negativi: "Nel momento che abbiamo saputo del ritardo di quasi 1 ora potevano passare oltre all'acqua anche con altro"

Punti positivi: "I liked nothing, and am sorry for the time i waist it with Alitalia. Especially after not letting me use the lounge even thought I am an elite plus with skyteam and Alitalia is one of the alliance member."
Punti negativi: "Applying the rules and respect my skyteam elite plus membership."

Punti positivi: "Niente"
Punti negativi: "Cambio aeromobile e cambio posti"

Punti positivi: "Personale gentile"
Punti negativi: "Imbarco"

Punti negativi: "Crew didn’t show up. They later said it that they weren’t picked up. Weak excuse since they’re probably near the airport/airline could have informed us/flight could have been delayed properly. Everyone was there, plane was locked and departure delayed by some 36-40 minutes"

Punti positivi: "Aereo in linea con le altre compagnie primarie"
Punti negativi: "Cibo pessimo, una compagnia come crede di essere Alitalia, che per un volo di linea serve una bustina di snack, proprio senza eleganza, forse i dirigenti dovrebbero volare con altre compagnie, arrossirebbero dalla vergogna. Mai più"

Punti positivi: "Tutto perfetto"

Punti negativi: "Tutto"

Punti negativi: "Seat assignments sucked. Could not seat together"

Punti negativi: "Stile e professionalità degli operatori Alitalia che difficilmente potranno raggiungere i voli low-cost"

Punti positivi: "La capo equipaggio preparatissima, finalmente un inglese inappuntabile negli annunci e una dizione più che perfetta negli annunci anche in italiano. Gentilezza e professionalità oltre le aspettative."
Punti negativi: "Alitalia dovrebbe reintrodurre lo snack a bordo. Solo bevande al carrello. I biglietti costano di più ed giusto aspettarsi piccole differenze rispetto voli low-cost."

Punti negativi: "Plane boarded on time but then sat and waited for many more late people. Then we sat for 45 minutes and didn’t move."

Punti positivi: "ok , abbastanza comodo"
Punti negativi: "spazi"

Punti positivi: "Niente"
Punti negativi: "Tutto"

Punti positivi: "Niente"
Punti negativi: "Tutto dal servizio al modo di trattare i clienti fini a la trasparenza"

Punti positivi: "Peu de place pour les jambes Équipage très sympa"
Punti negativi: "Plus de place pour les jambes mais vol rapide donc Ok"

Punti positivi: "Volo piacevolissimo. Atterraggio perfetto. Perfetto orario"

Punti negativi: "Efficienza banchi accettazione bagaglio"

Punti positivi: "the flight was on time"
Punti negativi: "for sure the seats, the screens and the bathrooms. the plane was soooo old!"

Punti positivi: "Very uncomfortable seats, entertainment system was outdated, airplane was shabby and the main meal was horrible."
Punti negativi: "It is obvious that the airline has not invested funds to keep up and it shows. I will avoid flying Alitalia in the future."

Punti negativi: "O PIOR checkin dos últimos 10 anos. Desorganizado, lento e sem as máquinas self funcionando. Avião velho, com pouco espaço para as pernas e um sistema de entretenimento da década de 80. Comida péssima A melhor coisa a fazer e usar outra companhia."

Punti positivi: "Volo Londra Roma, aeromobili con ancora sufficiente spazio davanti anche nei posti normali (io alto 1.90) e cintura comoda che non resto soffocato (io peso 140 kg). Personale gentile e almeno un piccolo snack e acqua. Chi si lamenta di Alitalia, voli prima con altre compagnia di bandiera (BA o KLM)."

Punti positivi: "Lo spuntino offerto"

Punti positivi: "Puntualità, siamo partiti in tempo e arrivati a destinazione addirittura con 25 minuti in anticipo, un vero record. Check in veloce."
Punti negativi: "Manca in assoluto la cordialità e simpatia al counter, le signorine sono stressate e scorbutiche, ci domandiamo se forse le condizioni di lavoro siano peggiorate per loro, non troviamo un'altra spiegazione. A bordo dell'aereo tutto quello che riguarda l'intrattenimento, video film, air show , musica assolutamente scadente, parlo della tratta Roma Sao Paulo, vecchi aerei datati con le apparecchiature e schermi vecchissimi e addirittura mal funzionanti. Il cibo un altra pecca, con tutto rispetto ,ma forse si mangia meglio alla mensa della Caritas. Nota dolente, finito il pranzo manco il caffe ci hanno offerto nonostante il sacchettino con il cucchiaino e zucchero fosse presente. Come detto prima la maggior parte della crew sono altezzosi e depressi. Il comandante parlò al decollo e non si è più sentito dopo un viaggio durato 12 ore, tratta fatta di giorno quindi una parolina la poteva sprecare durante la traversia, che ne so il tempo, il volo, turbolenze ecc."

Punti positivi: "Velocità delle varie fasi."

Punti positivi: "Veloce imbarco, veloce lo sbarco, veloce ritiro bagagli. In meno di due ore dal check in all’uscita dall’areoporto di Pisa."

Punti negativi: "Smarrito bagaglio"

Punti negativi: "Posti troppo stretti"

Punti positivi: "Tutto ottimo personale è una gentilezza que se vedi poco in le compagnie aeree"

Punti positivi: "Nothing"
Punti negativi: "There isn't enough space on plane to enjoy the flight, it was more of, you have to go from one location to another. If it was more than 2 hours, I would have hated it even more."

Punti negativi: "Abbiamo atteso 30 min dentro l’autobus aspettando che il personale facesse arrivare il trasporto speciale per una persona malata. Certe cose vanno organizzate prima..."

Punti positivi: "Imbarco, ma avevo Sky Priority Cibo non c’e, come nelle low cost (ma il prezzo non è low) solo un bicchiere di coca cola Divertimento ovviamente non c’"

Punti positivi: "The staff was kind and helpful. The business class was good and the updrafts was really worth it"
Punti negativi: "Entertainment was poor ."

Punti positivi: "Pleasant normal flight."
Punti negativi: "In-flight announcement was very very quick and hard to understand."

Punti positivi: "I like that even though the flight was delayed they managed to board all passengers and get things going quickly for departure."
Punti negativi: "Upon arriving to Rome, the time taken to land, actually getting off the plane and into the airport takes a very long time. Not much time to get to your connecting flight. Make sure you have at least 1.5 or 2 hr minimum layover time when booking connecting flights from Rome."

Punti positivi: "Not much. Mediocre everything. Was nice that the flight was not very full."
Punti negativi: "This was an Alitalia flight. Food was awful, flight attendants were quite rude and curt. Really poor experience overall."

Punti negativi: "Per un volo di soli 45 minuti gli assistenti di volo hanno tirato fuori un carrello con una scelta di bevande e cibo esagerata. Son riusciti a servire le file da 1 a 10, spiegando ai passeggeri quanto era corto o lungo un certo tipo di caffè latte, quanto era salato o dolce un tipo di snack, come erano i succhi, birre e vini. I due terzi dei passeggeri dalla fila 11 in poi sono rimasti a digiuno perché bisognava prepararsi all'atterraggio. Ridicoli. Inadeguati."

Punti negativi: "They l lost my p partners lugage in Rome .. and now it has ruined her whole Holliday"

Punti positivi: "Imbarco rapido Personale"
Punti negativi: "Spazio per le gambe sempre un po’ limitato"

Punti negativi: "Ritardo di circa 2 ore nella partenzs"

Punti positivi: "Crew was nice"
Punti negativi: "Food on the Tel Aviv to Rome flight"

Punti negativi: "Atterraggio pessimo"

Punti positivi: "I liked very muche the flights time table."
Punti negativi: "I have nothing to add hear."

Punti positivi: "Qualità del volo nel insieme"