Trova voli economici dalle le Seychelles per l'Italia

Punti positivi: "The crew was exceptional. They took care of the customers with passion and energy. The Q suites are comfortable and one of the best seats out there."

Punti positivi: "Very comfortable and enjoyable flight"

Punti positivi: "Waiting time was excellent. Boarding time incredible. People treated us in very good way. Good experience"
Punti negativi: "Honestly, this trip worked very fine. I do not have additional recommendations."

Punti positivi: "The aircraft was comfortable and the electronic amenities were decent and needs improvement"
Punti negativi: "Free WiFi and Dancing boys"

Punti positivi: "So welcoming and so caring"
Punti negativi: "Food"

Punti negativi: "If they had gate number on bording pass from Doha to ahmedabad."

Punti positivi: "Crew is amazing"
Punti negativi: "The Entertainment screen wasn’t working"

Punti positivi: "Crew . Food . Service was great ."
Punti negativi: "Every things was good ."

Punti positivi: "Entertainment was good. Crew were fine."
Punti negativi: "Food was terrible."

Punti negativi: "I don't understand how this company has a high rating in service. We missed our connection because the plane was delayed and they treated us poorly. How can you have a complimentary lounge for people missing their flight but not allow people in. I guess because we were only economy. When asked could we pay for an upgrade to business class, the attendant responded with "oh, its expensive" I didn't ask how much, I asked if we could. I never felt so insulted. The food was terrible. By the time they got to us, our food was cold and they ran out of the menu item we wanted. I have no intention of flying Qatar again. I will stick with Emirates"

Punti positivi: "Food, seat, entertainment"
Punti negativi: "The staff though friendly was found to be unhelpful. I was literally carrying three bags and a toddler in my arms, and passed by at least three crew members. But none of them bothered helping me. Your measure of success is not just how well you treat your business class. That’s not being world class"

Punti positivi: "Seat was very comfortable and the flight was on time."

Punti positivi: "crew amazing,"

Punti negativi: "I had a carry on plus a laptop bag. On the website they say you are allowed to carry a personal item such as handbag or a laptop bag along with the carry on piece. This guy at Nagpur airport says the weight of both these combined should be under 15 lbs. are you kidding me?"

Punti positivi: "Not-so-full flight meant we could move about and choose more comfortable seats."
Punti negativi: "TV unit didn’t work, lucky me. They tried two times to restart and reboot but to no avail. The attendant said my choices were to not watch or move to an empty seat. I chose to sit next to my wife."

Punti positivi: "Excellent food, service and comfortable seats."

Punti negativi: "Houston airport qatar airways check in office has 4 counters and 2 were for people who electronically checked in and they were only a few and other 2 counters were for the huge line. Need more counters. Doha airport has majority of Indian national personell at check in and luggage checkins. They have to learn some manners and be polite with people. Rudeness is a turn off passengers who are tired"

Punti positivi: "Good service and smooth flight"
Punti negativi: "One hour delay and no entertainment in the airplane and small plane"

Punti positivi: "Entertainment is very good"
Punti negativi: "it felt like sitting in a sardine box"

Punti positivi: "Good quality planes with lots of leg room! Also, pretty and young crew...unlike most domestic airlines."

Punti positivi: "Food excellent. Great movie selection. Very nice dreamliner. No complaints"

Punti positivi: "Movies collections, friendly staffs"

Punti positivi: "On time and efficient"
Punti negativi: "Food was mediocre in options and taste. Not the most comfortable flight either. The Manila to Doha leg was much less comfortable than the Doha Philly leg."

Punti positivi: "Crew and food"
Punti negativi: "It was a pretty old flight and had no tv in front! Huge disappointment. Probably they thought ppl flying from Doha to Colombo were ok with a low quality flight with no entertainment."

Punti positivi: "In-flight treatment"
Punti negativi: "The seat"

Punti positivi: "Seat was comfortable entertainment was nice food was excellent"
Punti negativi: "Nothing"

Punti positivi: "Boarding was quick and I liked that they didn’t make many announcements which can often keep passengers awake when they’re trying to sleep. Lights were kept off for the duration of the 14 hour flight which was good."
Punti negativi: "I felt that the service was slow and the food was poor. Water was not offered during the flight as is the norm with other airlines. Toilets should be cleaned more regularly. Advertising at the beginning of the inflight entertainment became very repetitive when watching short tv shows."

Punti positivi: "Flight was without any hitches, could have done better with boarding after the previous mishap of a 5 hour delayed flight and being forced to stay in Doha for a night which put everyone's schedules off by a day. Still, I would book another flight with Qatar airways for their efforts and overall good service."
Punti negativi: "It would have been nice if Qatar Airlines also provided Priority Boarding for everyone on the flight that got delayed as there was a long line just to get to the boarding area."

Punti positivi: "The convenience because it goes to Nagpur directly"
Punti negativi: "A very long flight. It was very tiring. Security check in Doha was unnecessary, because we already had it in nagpur"

Punti positivi: "The plane from Johannesburg to Doha was Fine but not as wonderful and comfortable As flight from Doha to Chicago"

Punti positivi: "All"
Punti negativi: "None"

Punti positivi: "Ease of boarding process,"
Punti negativi: "Food while going to Hyderabad. Unfortunately, we have ordered Lacto Veg thinking they will provide milk etc. That food was horrible"

Punti positivi: "Good flight"
Punti negativi: "Food is terrible.. why can't they offer sandwiches or bread and butter for people who don't eat Asian food"

Punti positivi: "The airline stewardesses were Fabulous! Especially one from Doha to Cape Town. Food was good and more than enough to eat. I was impressed by the scheduled meals and drink offers , very important for a dietetic"
Punti negativi: "No leg room, can't stretch your legs properly so my bad knee was in pain"

Punti positivi: "Superiore rispetto alle Business europee. Incredibili le operazioni di chekin: - addetti Qatar Airways raccolgono le valigie direttamente dal taxi e le portano al check-in - immigration con coda separata e nell'attesa drink e cibo - lounge fra le migliori mai viste con self service e servizio al tavolo - comodissimi gli aerei ma qui siamo nella norma - attentissimo il servizio a bordo"
Punti negativi: "Nulla di negativo da segnalare"

Punti positivi: "Service was excellent. Check in was efficient & welcoming. Staff was very friendly & helpful."

Punti positivi: "Some how it was a good experience"

Punti positivi: "Stuardess verry nice, exceptional"

Punti positivi: "Schermo non funzionante"
Punti negativi: "Poche informazioni sul ritardo"

Punti positivi: "Tutto, aereo , personale, imbarco, intrattenimento, cibo."
Punti negativi: "Le informazioni a Doha del ritardo volo sono comparse sul tabellone a meno di mezz'ora della prevista apertura gate. Comunque nessun problema, Aereoporto confortevole e dotato di wi-fi gratis per chi vola con Qatar."

Punti positivi: "food was decent and the staff on the plane were pleasant."
Punti negativi: "Qatar airlines blatantly lied to me on several occasions and treated me like I was dirt. They lost my baggage and re assigned my seat several times each time pushing me further back into the plane and eventually putting me into a crowded row when the plane was virtually empty."

Punti positivi: "Servizio del personale ottimo, prezzo buono. Ottimo cibo."
Punti negativi: "Aereo datato, poco spazio tra i sedili, intrattenimento multimediale nullo e per un volo così lungo oggigiorno uno se lo aspetta, tant'è che da Doha a Krabi tutt un'altra cosa. Eppure le ore di volo sono simili."

Punti positivi: "Quick boarding/ friendly ground staff as well as the cabin crew! Food was great(even though I don't normally eat plane food) but I enjoyed their meals! Plenty of leg room with the seat compared to other airlines I have flown with! Free wifi on certain planes(even though for 15 mins, better than nothing!)"
Punti negativi: "Could have a bit more choice of movies but wasn't bad"

Punti negativi: "JKIA airport was terrible. Staff were late to come to the check in counters. Why can't they be there earlier than one hour so we don't have to stand in line for so long with our bags. Totally shambolic affair."

Punti negativi: "Kayak/priceline re-booked my flight for my sister and I from SAA to BA, but failed to completely reissue us tickets. When we checked in for the flight, we had no ticket for the first leg of the flight, but we had tickets for the remaining flights. We immediately called to fix this problem, but due to slow customer service, we weren't issued tickets in time and the flight left without us. We missed all remaining connecting flights and were forced to buy New tickets. Now we have to work with kayak/priceline to get all my money back due to their error. We came back a day later than expected and missed going back to work."

Punti positivi: "Truly give star service for business class"

Punti positivi: "The staff"
Punti negativi: "I thought the flight was fine :)"

Punti positivi: "Everything"

Punti positivi: "Roomy seats & clean appearance and modern cabin."
Punti negativi: "Boarding would have been improved by utilizing both cabin doors (front & rear). The entertainment system did not work during my 13 hr flight."

"Pranzo pessimo Srvizio buono ma freddo"

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "Crew was courteous"
Punti negativi: "Better movies"

Punti positivi: "Amazing crew"
Punti negativi: "The plane was small, and boring"

Punti positivi: "Stuff was professional"

Punti positivi: "The planes for the 2 legs of the trip looked clean and well maintained. The seats were very comfortable and the crew were friendly and helpful."
Punti negativi: "Food and entertainment - There were limited choices for drinks on the Lagos - Cairo leg of the trip, basically water and soda were served. In addition, there was no personalized entertainment."

Punti positivi: "Seat was comfortable because I was in fire exit seat"
Punti negativi: "They lost my baggage. It is so hard to follow up. Could have been more organized and approachable"

Punti positivi: "All"
Punti negativi: "Nothing at all"

Punti negativi: "It was all great"

Punti positivi: "Rapidity for delivering the luggage"
Punti negativi: "Verification of visa"

Punti positivi: "Great flying experience"

Punti positivi: "Crew wasnice"
Punti negativi: "Plane was old, toilet was disgusting no soap, no personal entertainment option. Food was ham and cheese no other options"

Punti negativi: "My luggage is delayed for the third day now. I am on vacation but stressed without access to personal items and non stop calls to Royal jordanian that handles egypt air matters in amman"

Punti positivi: "The seats were comfortable. Entertainment was good. Food was good."
Punti negativi: "Having vegetarian meal options would have been great."

Punti positivi: "The flight was fine, overall okay. The food was good, especially dinner."
Punti negativi: "The flight attendants were not very friendly. The media selections were fine but the sound was not good."

Punti positivi: "they were friendly and amazing"

Punti positivi: "Service not bad, other then that not good"
Punti negativi: "Straight flight is better then connecting"

Punti positivi: "Crew and service are more than excellent , on time boarding and landing. Medhat"
Punti negativi: "The plan is totally empty even most of the seat on line booking they are occupied and not available if you want to change your seat, is there any reason for that? thank you"

Punti positivi: "On time. Hot food."
Punti negativi: "No water bottles available. Food bland."

Punti positivi: "They were timely."
Punti negativi: "Poor entertainment, small seats, not enough food or drinks."

Punti positivi: "I am so grateful and appreciative towards the staff. My flight was delayed and therefore I was very late to the gate. They let me on the plane - a big thank you! I was also in such a rush that I dropped my passport holder and they picked it up and returned it to me. The food was surprisingly good too. The service during the flight was also very good."

Punti positivi: "Crew very nice and helpful , boarding also"
Punti negativi: "No entertainment in aircraft or mobile chargers"

Punti positivi: "Excellent staff clean plane ."
Punti negativi: "Trip was delayed for one hour ."

Punti negativi: "45 minutes to get my bag!"

Punti positivi: "The check in person was extremely nice and helpful. The flight attendant was very helpful and was far beyond our expectations."
Punti negativi: "The movie selection didn't have many classic movies."

Punti negativi: "Nothing"

Punti positivi: "Comfortable plane, nice crew, movies."

Punti negativi: "Great services and very clean air plane"

Punti positivi: "There was nothing special about this flight"
Punti negativi: "The plane was old and not very clean. No personal tv for a 5+ hour international flight. baggage took almost 1 hour after landing. Overall I’m not impressed at all and have flown on much better airlines."

Punti positivi: "Excellent experience overall, I would definitely fly again with Egypt Air."
Punti negativi: "Only small thing was, I have seen better as far as in flight entertainment. The touchscreen was not responsive and selection not great. I brought my own on a tablet so it wasn't a big deal for me."

Punti positivi: "smooth flight"
Punti negativi: "Flight was supposed to leave at 11 pm, did not start boarding until 11 pm and gave no announcements and information. Sign said on time the whole time."

Punti positivi: "seats were little comfy handrest where not even. choice of movies were basic. clean not a bad flight. food was decent."
Punti negativi: "the stewards were accommodating and always with a smile. Bathrooms kept clean. check in easy."

Punti positivi: "The flight was on time without any delay. The crew was good and helpful. Taking off and landing were good. Checking online was easy."
Punti negativi: "Although I made check in online but the employees responsible for drop off luggage were not on the desk , so I had to stand for long time because there were only 2 descks working. Seat leg space is so narrow."

Punti positivi: "So organized airline"
Punti negativi: "Head Hosts are aggressive but not so much"

Punti positivi: "Crew was really good and flight was very smooth from Toronto to Cairo"
Punti negativi: "Person behind me kept on kicking my chair"

Punti positivi: "The crew was great. Very helpful and friendly."

Punti negativi: "The pilot was most defnitely smoking, air was circulated in the cabin."

Punti negativi: "Na"

Punti positivi: "Food was good, crew were pretty nice. Comfortable seating."
Punti negativi: "It took me over 2 hours to board because the counter has never seen a green card extension. I also had a dog that was connecting with me on Emirates, they couldn't figure out the price for the dog at all. We started with $600 and went down to $188 which I was told on the phone. People working at check in should be way more knowledgeable of other things than just regular paper work and not giving travelers attitude because"

Punti negativi: "The quality of service and aircraft"

Punti positivi: "Confortable seats, good entertainment, attentive flight crew"
Punti negativi: "Pilot didn't clearly communicate what the issues were for our delay. Safety rules and regulations were ignored by passengers and not enforced by crew (people walking aisles while plane was taxiing, passengers without seatbelts on during takeoff and landing, etc)"

Punti positivi: "Great professional and fast"
Punti negativi: "Couldnt take my camera in the hand bag which is unreasonable."

Punti negativi: "There were announcements about the flight being delayed which were difficult to understand. On announcnent of the boarding procedure, families with children were not given priority and all passengers were called on together raher than by rows (BACK TO FRONT) so boarding could take place without delays!"

Punti negativi: "Old entertainment system, otherwise, everything else was fine"

Punti positivi: "On time departure and no problems."

Punti positivi: "There was an hour delay with the return fight, other than that a great experience."

Punti positivi: "Basic older plane. Got me to where I needed to be."
Punti negativi: "Was late taking off. Poorly organized airport and gate."

Punti positivi: "Nothing but the basics. It worked and was on time so no complaints."

Punti positivi: "Very efficient and comfortable flight. Was right on time and crew and ground personnel were very polite and friendly. Would highly recommend and will fly with them again in the future"

Punti positivi: "Piloting was good"
Punti negativi: "Food, no coffee offered"

Punti positivi: "The seat 21A was absolutely horrid inducing claustrophobia due to limited space all around on a full flight long delayed on ground after taxiing for departure."
Punti negativi: "Etihad needs to be more sensitive of passenger comfort and avoid being so stingy with economy class seats (21A)"

Punti positivi: "Crew were very pleasant"

Punti positivi: "Absolutely nothing."
Punti negativi: "They should learn from Emirates or Qatar Airways on how an airline service should be.... never again, sorry Etihad..."

Punti positivi: "Love Etihad service"
Punti negativi: "Snacks, i didn't want set meal"

Punti positivi: "Crew excellent,food excellent,was very surprised after reading some bad reviews on the net."
Punti negativi: "Having pyjama to wear will have equalised Qatar business class."

Punti negativi: "flight was overbooked had to stay in abu dhabi"

Punti negativi: "Entertainment byTV with more new movies."

Punti positivi: "The food and the comfortable seats"
Punti negativi: "Nil"

Punti negativi: "Cleanliness could be improved. Washrooms were not serviced frequently"

Punti negativi: "1. Not smiley at all. 2. I asked for a blanket as my 2 yrs old was sleeping and I have to ask three times and finally I got it. 3. I asked for arrival form 40 min before landing and the air hostess said later and she didn’t give me one ."

Punti positivi: "Nothing! Except the fare was low."
Punti negativi: "This time The experience was super horrible! Took almost 1hr 30 mins to get boarding pass. I had 2 suit case one was 24.5 kg and other one was 25 kg, they wanted me to pay $132 for each bag or take out stuff to make it 23kg. Never met someone that horrible who doesn’t want to let it go. I requested the wheelchair and they dont wana give it to me, I had no choice but to call their supervisor and eventually got wheelchair only from jfk to abu dhabi. Worse experience."

Punti positivi: "This was my second time flying with Etihad and the experience was excellent. Continue to provide excellent service to all customers regardless of where the sit"

Punti positivi: "Nothing much as an Economy passenger"
Punti negativi: "Single lady travelling and the seat was between two men on both legs. Asked ticketing at Chennai nd he said you will get in Abu Dhabi and did not give boarding pass for the Second leg of flight. Came to Abudhabi and tried to get boarding pass for seating not between two males but the ticketing agent lied to me “ go run your flight is leaving” and gave me seating between two males for 15 hour flight requested"

Punti positivi: "Staff was polite and curtious"

Punti positivi: "Flight delayed , missed flight, has to stop at Abu Dhabi for 8 hrs to catch another flight to Bankok then 5 hrs later for Ho Chi Minh City. 1 meal, no breakfast for overnight flight . Terrible flight"

Punti negativi: "Crews attitudes"

Punti positivi: "Connections on Etihad. Abu Dhabi airport. Service and hospitality. On time flights and easy check in. US immigration in Abu Dhabi was a breeze."
Punti negativi: "Food was terrible and insufficient."

Punti positivi: "wheelchair service was very prompt"
Punti negativi: "none"

Punti positivi: "clean plane staff"
Punti negativi: "ice cold airport and flight. wore layers of cashmeres, a fur coat and hat, and blanket on my head-still froze."

Punti positivi: "Nothing compared to other airlines especially emirates airline which was amazing and reason we flew etihad thinking it will be same experience."
Punti negativi: "Everything especially the small seats with tiny aisles like American Airlines. I was shocked with etihad compared to rest of Airlines from your country. We were very impressed with Emirates so the complaints and comments are compared to the best I have seen and not typical Airlines."

Punti positivi: "Lay flat bed was very nice"

Punti positivi: "The entertainment was the only thing I could rely on that I liked"
Punti negativi: "I didn’t like how undercooked the food generally was, very bland or how the cabin crew was uncommunicative and impatient."

Punti positivi: "Staff were very friendly."
Punti negativi: "Checked in online and booked seats that had extra legroom. When boarding the plane seats had been changed and we were separated. Not happy about it. Agree with other reviewers re Abu Dhabi, not the most pleasant experience in the connections hall. A bit all over the place!"

Punti positivi: "Food"
Punti negativi: "On the dreamliner flights they have tried to cram a ton of seats in so if your over 5'8 you'll be very cramped with your knees under the seats and a strange headrest jammed I to your shoulder. I fly about 20 or 30k miles a year in economy and this is easily the most uncomfortably designed seat I've been in. More over the staff was incredibly dismissive and rude to all I witnessed then keep a older woman waiting for 45 mins for water and then dismiss her when she asked a second time. The check in staff was no better."

Punti positivi: "The flight from AMM to Abu Dhabi was excellent. Movie selection was excellent. Everything was excellent. The flight from Abu Dhabi to Muscat was so so. It might be due to the short duration."
Punti negativi: "Movie selection, sound system, seat and window shades on the Jordan to Abu Dhabi flight."

Punti positivi: "Nice meals, good entertaintment, comfort sleep"

Punti positivi: "The neatness and entertainment system"
Punti negativi: "The food"

Punti positivi: "Nothing. I would never ever choose Etihad airline again"
Punti negativi: "At Washington Dulles airport the whole staff was really rude and unprofessional. I had only one hand carry and it was 9 kg. I requested them that I can buy a bag and can divide the stuff in two bags. But supervisor who seemed Indian was really racist and he kept insisting that we are flying in 5 minutes. Either you have to pay penalty for this hand carry or you can cancel your flight. I have never ever seen this kind of behavior from anyone specially from a supervisor. I ended up paying $300 extra for only 2 kg extra weight in my hand carry. I would recommend my whole family and friends not to choose this airline anymore."

Punti positivi: "Gentilezza del personale"

Punti positivi: "La tappa da melbourne ad Abu Dhabi, aereo comodo Tutto in orario Lo scalo di circa 2.30 molto buono"
Punti negativi: "Il cibo non era molto buono L'aereo da Abu Dhabi era sconfortevole con i sedili molto appiccicati"

Punti positivi: "Stunning level of service. It feels like what U.S. Airlines were like when you traveled in the 1950's-60's. They pamper you and really seem to care about your flight experience. Food was excellent. I will try my best to only fly this airline from now on for overseas flights."
Punti negativi: "Not much to say about what I didn't like. My only negative experience was waiting almost an hour for baggage upon return in Toronto. I almost missed my shuttle back to home . Entire luggage experience was very disorganized and pathetic, I blame that on AerLingus, which is owned by Etihad."

Punti positivi: "Perfect from start to finish. A beautiful experience."
Punti negativi: "Nothing-everything was amazing on this flight. We boarded a little late, but made up the time during transit. Ground staff in Perth airport was excellent."

Punti negativi: "They ran out of food (lamb and chicken) and served veg dish for both the main courses!!"

Punti negativi: "Liked everything"

Punti positivi: "Seating and inside flight everything was good"
Punti negativi: "My luggage was tested with 2 machines and it was shown under 23 kgs but as i went on airport it showed me 27 kgs. I couldn't return anything and i had to pay over wieght fees. It was a shock for me."

Punti positivi: "Excellent crew."
Punti negativi: "Seat in front reclined too far back Fewer food options despite pre-requested meal."

Punti negativi: "Could not do web check in jet airways website. Apart from it, everything was good as they were Etihad flights. Hyderabad airport was unorganized about checkin process. Except that, everything about Etihad was a great experience. Food, service crew, lounge areas, aircraft comfort and entertainment were great."

Punti positivi: "comfrt. electrical support. got all our luggage."
Punti negativi: "fpod"

Punti positivi: "That we arrived safely"
Punti negativi: "The seat in the exit aisle was too upright and very uncomfortable. After paying for the exit row seat I expected a more comfortable chair. We were stuck in Abu Dhabi for nearly 2 hours on the runway waiting for take off even though all passengers boarded early."

Punti positivi: "Awesome Planes... Great service... Nice Staff. Onboard Entertainment was Amazing both for Kids and Adults."
Punti negativi: "The jet airways flight from Abu Dhabi to Ahmedabad."

Punti positivi: "Fantastic crew! Good selection for tv, food was good. Baggage checked all the way through, no problems or complaints at all. Will definitely fly Etihad again."

Punti positivi: "Loved business class!"

Punti negativi: "This is the last time to travel with etihad , very bad staff and not coorporated at all except for ( business and first class) Accordinh to my 2 experience with them they did not componsate me for the flight was missing because of their delay and the other one because checked in desc dont accept my bag even if i checked in and i have the boarding and they did this just to buy new ticket for 300 euros ? For nothing and waist time I gave them 0 out of 10"

Punti positivi: "Everything... It was my first time flying with Air Etihad. The service was beyond expectation. My long flight couldnt be any more comfortable."

Punti positivi: "Food and upkeep of aircraft"
Punti negativi: "Your association with Aer Lingus"

Punti positivi: "Business Class is amazing! From the time you step on board the staff is helpful, courteous, and provide excellent service. The private seats were comfortable, food was good, and overal this was a great flight!"
Punti negativi: "I didn't like they seperated me and my friend with different seat assignments."

Punti negativi: "Stranamente ho trovato pochi film con una traccia audio in italiano. Altre compagnie (Emirates, ad esempio), pur non avendo una partnership con Alitalia, ha la traccia italiana disponibile per tutti i film che sono usciti anche in Italia"

Punti negativi: "After terrible experience from first leg.. When I landed at the next leg my luggage was lost.. I had to wait a day without proper cloths .. They were unreachable most of the time no one cared"

Punti positivi: "Alitalia customer service and crew service was Excellent."
Punti negativi: "Eithad crew service in Business Class from Bangalore to Abu Dhabi was very poor, not polite, my wife asked for some meal and five minutes later cabin crew staff brought a tray without any meal, saying that she asked only for bread with butter ¿¿¿¿???.... Never in my life I heard in Business Class such a stupid pretext for not having what a passanger ordered. But that was not the final of our story, as Business Class passangers Eithad arranged previously a hotel for eight hours until we catch our Alitalia flight to Milan at 8:55 am, but nobody took us to the hotel, in Abu Dhabi Etihad staff told us that we have to pay for that transfer. Once we reach the hotel paying our taxi, the hotel staff told us that the reservation was for the next day and that we have to pay for our staying ¿¿¿??? I cannot believe how bad is Etihad service, never in my life I will buy a Etihad ticket again unless I receive a trully and sincere apologize. We had a very bad time flying whith this airline, a horrible experience. Etihad, how are you going to compete whith Qatar and Emirates? With this service there is no way this company can succeed among those competitors."

Punti positivi: "Food and service was great"
Punti negativi: "My bags wwre the last two to arrive. And on a previous flight they didn't arrive at all, I had to go get it two days later. Baggage service need to drastically be improved"

"+ Equipaggio sempre allegri e felici + Interno aereo nuovo e pulito + Buona attenzione alla disciplina anti-COVID - Partenza in ritardo inizialmente per problema staff, poi valigia da scaricare per passeggero mancante, finalmente per problema attrezzatura aeroporto. Una storia… - Postazione 26F molto ristretto con poco spazio per i ginocchi, bracce, sotto la sedia davanti. sono nella media per altezza (182cm) ma mi sentivo scomodo."

"The seats in the Airbus flight from JFK to HEL were a bit uncomfortable. The layover in Helsinki airport was boring because there were no stores open in the terminal and there was almost nothing to do for 3 hours."

"The company did not know how to handle COVID bureaucracy efficiently or even correctly. We were asked to fill in four forms when only one is needed or even checked at all. I had to come in early to the airport, take a COVID test and then wait in the airport departure lobby for almost 1h to check in while waiting for the test results. Given that I spent a substantial amount to get a business ticket, I expected my time to be respected and to have business facilities made available. Once reached, the lounge now has an ordering system instead of self-service. The food was honestly disgusting, cold boiled rice without any salt and some "Spanish chorizo chicken" that had no chorizo and tasted like boiled chicken dropped in reheated tomato sauce. The plane departed one hour late. The business class seat was small, but comfortable. The company sent a boiler plate email apologizing which is something you appreciate the first time and it becomes grating when you get more than one per week."

Punti positivi: "The crews are so friendly, especially the leg from Heathrow to Los Angeles. Smiling and don't making faces."

Punti negativi: "Cibo"

Punti positivi: "The crew was excellent! Great service."
Punti negativi: "More options in movies of other languages."

Punti positivi: "They change my seat from middle to window, but that’s all."
Punti negativi: "Flight delayed. Food was salty and cafeteria like."

Punti positivi: "Excellent crew support for traveling with a wheelchair."
Punti negativi: "Food and entertainment."

Punti negativi: "Very tight seating in the double decker near the rear particularly for a six hour flight. Food and drink were very good and check -in clerk got us on an earlier flight. Only complaint really was the lack of any leg room."

Punti negativi: "Stop losing my luggage and stop charging for food."

Punti positivi: "Seat super small, could not avoid touching other passengers, I am not obese."
Punti negativi: "One toilet for 120 economy class passengers, no beverages served complimentary, even a glass of water cost you. Unbelievable cheap, crappy airline now, what a downfall for such a carrier."

Punti positivi: "Niente"
Punti negativi: "Volo in overbooking ho dovuto imbarcare i passeggini Cibo a pagamento Personale scortese"

Punti positivi: "Tutto bene"

Punti positivi: "BAc- great brand and very professional."
Punti negativi: "Nothing for me"

Punti positivi: "L'hostess"
Punti negativi: "Private bus for business class would be better"

Punti negativi: "Lo scalo del ritorno è stato troppo breve e a causato lo smarrimento del bagaglio . Inoltre un viaggio che dura un giorno intero deve comprendere almeno un pasto nella tariffa"

Punti negativi: "Scalo troppo breve al ritorno che ha causato lo smarrimento del bagaglio Un viaggio che dura un giorno intero deve almeno garantire un pasto incluso"

Punti negativi: "Tempo di off-boarding"

Punti negativi: "I film in italiano sono limitati"

Punti positivi: "Nulla, solo discomfort"
Punti negativi: "Accoglienza e puntualità"

Punti negativi: "Il ritardo di 1 ora per la partenza"

Punti negativi: "Il ritardo di più di un’ora della partenza è inaccettabile per una compagnia aerea come la BA"

Punti positivi: "New plane and good service"
Punti negativi: "Delayed 1.5 hours."

Punti negativi: "The worst flight I took in years. A dated airplane, with seats uncomfortable and worn off, an inflight entertainment system that looked straight from the 90s. We had. 1:20h delay ( announced on board ) on departure as the engine had to be repaired and replacement parts installed."

Punti positivi: "All of it we left and landed ahead of time"

Punti positivi: "boarded and landed on time. staff was nice."
Punti negativi: "i slept this whole ride so i don't have much to stay that was bad! Most of it just didn't apply to me!"

Punti positivi: "Cleanliness of the plane, comfort on board"
Punti negativi: "Totally unpolite personnel at Heathrow airport. We were at the beginning of the line, but they forced us to check-in the cabin bag, asserting that the flight was packed and there was no space available. The girl that was checking our ticket didn't answer our questions regarding the reason, and told us to speak with her boss. Her boss told us pointlessly that our bag was chosen randomly. In the end, we had to put in a little plastic bag everything valuable we had in the baggage, though on the plane there was plenty of space available in the overhead lockers."

Punti negativi: "Too many delays"

Punti negativi: "Neppure un bicchiere d’acqua. Volo da 40 anni non mi era mai capitato."

Punti negativi: "Very disappoint as British Airways company. No difference with low costs companies."

Punti positivi: "Poco"
Punti negativi: "Il volo con 45' di ritardo (una consuetudine guardando i giorni precedenti). All'arrivo ancora attesa all'interno del aeromobile, perché il terminal non era pronto. Nel 2018 è inaccettabile, i mezzi di comunicazione esistono e funzionano. Assurdo!"

Punti positivi: "Poco"
Punti negativi: "All'arrivo attesa all'interno del aeromobile (20/30', perché il terminal era guasto e non si trovava un' autoscala per scendere). Assurdo!"

Punti positivi: "Il posto"
Punti negativi: "Dormivo e non mi hanno avvertito della partenza ritardata"

Punti positivi: "the cabin crew was great"

Punti positivi: "Very good"

Punti positivi: "la puntualità"
Punti negativi: "la difficoltà all'imabrco per l'eccesso di bagagli a mano. avrei oreferito un imbarco forzato in stiva per un certo numero di passeggeri (io ero gruppo 4 e probabile canditato ...) perchè troppe persone portano come secondo bagaglio item troppo grandi e invece di inserirli sotto i sedili li devono mettono nei comparti overhead. non ci sta più nulla! il personale èstato comunque premuroso e gentile (con con grande professionalità) riducendo il fastidio. era venerdì sera."

Punti positivi: "la puntualità"
Punti negativi: "volendo essere critici durante la notte ua tutti i costi n maggiore servizio di bevande sarebbe stato aprrezzato ma ho comunque dormito parecchie ore e forse ho perso dei passaggi"

Punti negativi: "same as above"

Punti positivi: "Entertainment. Attendants were great"
Punti negativi: "Not enough personal space"

Punti positivi: "Very room seats."
Punti negativi: "They even charge for water."

Punti positivi: "Spazio in più in larghezza e per le gambe. Vale il maggior costo."

Punti negativi: "There was no food or movie"

Punti positivi: "Partenza in orario, arrivo in anticipo. Personale cortese"
Punti negativi: "British è ormai come ryan, non danno gratis neanche un bicchiere d'acqua. Su un volo di due ore intorno a mezzogiorno se vuoi uno snack lo paghi"

Punti positivi: "I managed to get onto an earlier flight than anticipated when my original flight to Milan was canceled. The flight went well and service was certainly completely acceptable. I don't recall many details more than two weeks later."
Punti negativi: "The exit row seat available on the rebooked flight was a middle seat, and I can't really complain since I did get the extra leg room I originally booked. I didn't like the length of time I had to wait at Heathrow, however, due to the canceled flight. It was several hours! My apartment rental landlord and I were both inconvenienced somewhat by the late evening arrival when an early afternoon arrival was initially scheduled."

Punti positivi: "The airplane is large, even in coach you get decent leg space. The crew tries, but clearly not their best."
Punti negativi: "every flight is delayed by a few hours, the plane smells like sewage, the seat next to mines clearly had vomit and they just left it there and told people around that a child may or may not have gotten sick and they said they don’t know how true it is..??????"

Punti positivi: "Niente"
Punti negativi: "Non sono riusciti a farci stare seduti insieme, sedili rotti, tray rotto. Peggio di così?"

Punti positivi: "volo di per se tranquillo e staff eccellente"
Punti negativi: "in London city non c'è una Lounge di BA il volo è partito con 30 minuti e più di ritardo l'aeroporto è piccolo e trafficatissimo"

Punti negativi: "Old aircraft with limited space and entertainment (Business class). One hour delay on arrival."

Punti negativi: "Canceled for no reason ca"

Punti positivi: "Crew were good, the food was mediocre when they served lunch - but then there was nothing more to eat until nearly the end of a 9 hour flight, by which time it was past 10.30pm back in London. At that point, all that was offered was half a sandwich and a biscuit."
Punti negativi: "In-flight entertainment didn't work at first, and then when it started, kept on threatening to shut itself down every time I moved. The selection was ok but nothing compared to other airlines. The screen was tiny and low resolution. The seats were old - the same ones as when BA introduced their premium economy back in 2000. The aircraft was desperately in need of a refresh."