Trova voli economici da Santo Domingo per Toscana

Punti positivi: "This Transavia Airlines is not good at all."
Punti negativi: "Many things cheaper does mean better."

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Punti negativi: "I flew economy and all was good and appropriate to the level."

Punti positivi: "Loved the smooth ride."
Punti negativi: "Bathroom was pretty nasty"

Punti positivi: "Great crew."
Punti negativi: "Ran out of business class meal. Substituted a Econ class."

Punti positivi: "Good amount of space on the plane, lots of movies to watch, good food and drink."

Punti negativi: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Punti negativi: "The plane is so old..,"

Punti positivi: "economy plus seats were nice, great movie selection, especially international movies"
Punti negativi: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Punti positivi: "Yes"
Punti negativi: "Everything was good"

Punti positivi: "The crew and the timing were ok"
Punti negativi: "The seats were uncomfortable"

Punti positivi: "The crew was great. The soecial meal request was hadled well despite oversight."
Punti negativi: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."

Punti negativi: "Travelled business class and was ace experience"

Punti negativi: "Flight got delayed 30 minutes"

Punti positivi: "Very friendly crew and on time with no problems."

Punti positivi: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Punti negativi: "Food quality was not so good."

Punti negativi: "Head support for 6 feet plus people on seats would be good"

Punti negativi: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

Punti positivi: "General flight journey"

Punti positivi: "Pleasant flight"
Punti negativi: "We were delayed & missed our connection"

Punti negativi: "Troppo ritardo"

Punti negativi: "Boarding was very slow."

Punti positivi: "Good for both."
Punti negativi: "Bigger seats."

Punti positivi: "The space at my feet with the chair in front was a bit akward."
Punti negativi: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Crew was nice and friendly"
Punti negativi: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."

Punti positivi: "Being fed was amazing and watching free TV was great!"
Punti negativi: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Punti positivi: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Punti positivi: "great crew and comfortable flight."
Punti negativi: "sceens in the plane to show map and direction of travel"

Punti positivi: "We got to Amsterdam on time"
Punti negativi: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Punti positivi: "Good selection of movies."
Punti negativi: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Punti positivi: "Great food"
Punti negativi: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Punti positivi: "Professional crew. Good boarding."
Punti negativi: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Entertainment"
Punti negativi: "Food and one bathroom out of service makes an awful flight"

Punti negativi: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

Punti positivi: "Sandwich was incredibly tasty (although not much filling)"
Punti negativi: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."

Punti negativi: "Crowded seating, wake-up for breakfast service two hours before arrival"

Punti positivi: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Punti negativi: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Punti positivi: "Cabin Crew was awesome."
Punti negativi: "Entertainment System was not working and no Non-veg food option in flight."

Punti positivi: "Thankful for coffee being served without charge. Not all airlines do that."

Punti positivi: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Punti negativi: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Punti positivi: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Punti negativi: "Nothing!"

Punti positivi: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti negativi: "OLD OLD plane with hard seats and tiny screens"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "Easy boarding, entertainment"
Punti negativi: "Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future."

Punti positivi: "How great everyone was and smooth sailing."
Punti negativi: "Made sure the flight was not over booked."

Punti negativi: "Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though."

Punti positivi: "The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again"
Punti negativi: "I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks."

Punti positivi: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Punti negativi: "For me this part is not applicable"

Punti positivi: "Everything! The service was exceptional!"

Punti negativi: "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update."

Punti negativi: "Sedile scomodissimo, bagaglio smarrito, é rimasto a Parigi dopo la corrispondenza !!! Pessimo servizio"

Punti negativi: "The craft is a bit old. Harsh landing."

Punti positivi: "Crew great."

Punti positivi: "ok"
Punti negativi: "spazi cibo"

Punti positivi: "The flight departed on time and arrived early. The crew were all courteous and kind even to the man who was sitting next to me who seemed quite demanding."
Punti negativi: "I am small but the seats seemed a bit too tight. The plane itself seemed a bit outdated."

Punti positivi: "Aereo partito abbastanza in orario, arrivato cmq in anticipo. Sedili adeguati con discreto spazio per le gambe. Snack e bevanda anche su volo breve (1:40)"

Punti positivi: "Perfetto."

Punti positivi: "The cue lines per zone are a brilliant idea!"
Punti negativi: "An explanation to passengers as to why there was a backup between the gate and the plane."

Punti positivi: "Crew was awesome!!"
Punti negativi: "I paid extra for the seat, but there was a metal box under the seat in front of me that curtailed my ability to stow my carry bag, and my leg room. I am very diappointed that I paid above the normal seat charge as if there was a premium to this seat, but in reality it was a sb par seat."

Punti positivi: "Upgrade in business class da premier economy"
Punti negativi: "La puntualità, il volo è partito e arrivato in ritardo di 45 minuti"

Punti negativi: "Poor service. Terrible food. Aging aircraft. Terrible in-flight entertainment system. Really not good AirFrance."

Punti positivi: "Crew and food were great."
Punti negativi: "Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore."

Punti negativi: "Better in flight entertainment"

Punti positivi: "Volo breve, ma aereo puntuale sia alla partenza che in arrivo."
Punti negativi: "Ho trovato un po' squallido il terminal 2G da cui e' partito il volo. Negozi distanti dal terminal e mediocri. Al terminal vero e proprio non so nemmeno se c'erano le toilettes."

Punti positivi: "Ottimo sia il tempo di imbarco che la puntualita' in partenza ed in arrivo. I sedili della economy sono sempre piuttosto piccoli e con poco spazio per le gambe, specie se sei piu' alto di 1.80 m."
Punti negativi: "La selezione di film e' abbastanza ridotta, soprattutto quelli in lingua italiana. Mi ha lasciato perplesso la scelta di passare un pasto alle ore 16 ( relativamente alla localita' di partenza) dopo aver fatto l'imbarco alle 13 e con un pacchetto di cracker nell'intervallo. Non c'e' stata cena."

Punti positivi: "Very little"
Punti negativi: "Flight was very crowded. Flight crew kept bumping into my seat and never apologized"

Punti positivi: "Crew was very nice and the food was excellent."

Punti positivi: "On time, staff was nice."
Punti negativi: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"

Punti positivi: "The crew were polite and friendly"
Punti negativi: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Punti positivi: "En deux mots, tout était médiocre, avion, « nourriture » (si on appeler ça comme ça) même les hôtesses travaillaient avec une sale gueule.. Très déçu d’Air France"
Punti negativi: "Le capitain et l’aterrisage"

Punti negativi: "Necessita inesire nel questionario la possibilita N/A"

Punti negativi: "La sufficenza della hostess nel servire il pranzo e la non conoscenza dei vini che serviva, servendone uno per l'altro, peccato, perche la carta vini era di ottimo livello."

Punti negativi: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."

Punti negativi: "Long delays to go through security screening and then further delays as the plane was still being fueled at departure time."

Punti positivi: "Efficient and smooth flight. Service was great and flight attendants were friendly"
Punti negativi: "Nothing"

Punti positivi: "Flight attendants were very nice"
Punti negativi: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"

Punti positivi: "Puntualità"
Punti negativi: "Per imbarcare un passeggino un'Odissea al Charles de Gaulle 2, con personale di terra scortese ed inaffidabile e un giro dell'aeroporto per trovare dove imbarcarlo. Davvero pietoso. Personale di volo affabile e cortese, atterraggio non morbidissimo. Panini al formaggio di capra e lamponi incommentabili."

Punti positivi: "Crew was very nice and the plane was clean and comfortable"
Punti negativi: "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"

Punti negativi: "Airplane really old. Cabin configuration economy was in front of economy plus. Just 1 bathroom for economy and economy plus. Economy plus seats old and uncunfuttable ( more than it should be )"

Punti positivi: "Crew were pleasant most of the time"
Punti negativi: "Boarding process is total chaos Took 40 mins to.check in at desk , pre ordered for wheelchair Never showed ...total zoo Beds advertised as lie flat bu they are NOT 180 degree flat , legs hang down - bad for circulation"

Punti positivi: "I liked the crew, they were professional and tried their best"
Punti negativi: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."

Punti positivi: "Boarding for BUsiness class was fine. Seating was cramped."
Punti negativi: "As I said in my rating, seating was cramped. Food was mediocre. Crew was pleasant."

Punti positivi: "The service was very professional."
Punti negativi: "Everything went well."

Punti positivi: "Niente"
Punti negativi: "Tutto. Dall’imbarco alla sbarco, Air France e’ una schifezza unica."

Punti positivi: "The noise-canceling headset is good."
Punti negativi: "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."

Punti negativi: "Peccato che arrivi allo scomodissimo terminal G dell’Aeroporto Charles de Gaulle."

Punti positivi: "Flight was smooth"
Punti negativi: "Food"

Punti positivi: "Free snack and drinks. Good service."

Punti positivi: "Speed, professionalism"
Punti negativi: "Nothing"

Punti negativi: "no vegeterian sandwiches very disappointed"

Punti negativi: "Very small seats, space for nothing All the time delays and the horrible things is a lost luggage, even when there is enough time between flights."

Punti positivi: "The food, the service and everything else is fine, quite good."
Punti negativi: "However, our baggages were 1 day late. Your missing baggages would deliver to you 1 day later, for some maybe 2 days later...Quite a few people said that it's been always like this with air Aeroflot if there is a transfer flight."

Punti positivi: "On time after latish start"
Punti negativi: "Staff took carryon bags even for skypriority even tho lots of room in overhead, allegedly to speed deplaning. Nowarning to repack. Infuriating and stubborn staff!"

"Il personale di bordo molto ad accusare e puntare il dito esauriti al massimo. Personale da cambiare totalmente"

"Ordered gnocchi- received rigatoni for 15 euros. They don’t serve alcohol on flight"

Punti negativi: "Ok"

Punti positivi: "The crew were helpful and efficient - it was a short flight so they had very little time to prepare the meal, distribute the meal and prepare the aircraft for landing - but they did."
Punti negativi: "The English announcements by the cabin crew (not the pre-recorded announcements) were difficult to understand at times due to the accent."

Punti positivi: "The facilitie to board"
Punti negativi: "They no have entertainment"

Punti positivi: "Puntualidad"
Punti negativi: "Incomodos los asientos para un vuelo trasatlántico"

Punti positivi: "Imbarco veloce"
Punti negativi: "Sembrava una barca da quanto si muoveva"

Punti negativi: "2 hours late"

Punti positivi: "NOTHING. VIAGGIO CON AEREO SCOMODISSIMO. CIBO PESSIMO. PERSONALE PRONTO PER UNA BELLA SIESTA, E POCO AFFERRATO SUI COLLEGAMENTI... CHE DIRE? PER UN INTERNAZIONALE MAI PIU."
Punti negativi: "IBERIA CANNOT MAKE HUNDREDS OF PEOPLE FLY, WITH A FLIGHT TO SHORT RANGE VEHICLE! I HAVE NEVER FLYED SO SUCK IN MY LIFE"

Punti positivi: "Entertainment was ok, had holl rodarte options and good variety"
Punti negativi: "Seats are hard, no leg space, no elbow space, the upright is 90degrees. The crew is not helpful, to the point and act like they are doing you a favor by being there. In one instance the attendant told a passenger "you can move your bag, or I will move it for you." To another passenger, without prev"

Punti negativi: "Sat on runway for 45 min"

Punti positivi: "Personale disponibile e servizio di intrattenimento ottimo"
Punti negativi: "Ritardo di 2 ore senza alcun avvertimento, nessuna spiegazione neanche dal personale presente in aeroporto, nessun "rimborso" o piccolo extra per rifarsi dell'inconveniente."

Punti positivi: "Personale assente . Cibo mediocre"
Punti negativi: "Più attenzione ai paseggeri"

Punti positivi: "Ordine imbarco e pulizia"
Punti negativi: "Solo snack a pagamento e sedile non reclinabile"

Punti positivi: "Volar con Iberia es sencillo y particularmente buena atención."

Punti positivi: "Tenía reservado uno y de repente desaprecio"

Punti positivi: "helpful crew, fast boarding"
Punti negativi: "nothing"

Punti positivi: "I was not impressed with the servi"
Punti negativi: "Counter people needs to be trained to learn how to use relationship with costumers"

Punti negativi: "We didn’t go"

Punti negativi: "This is my second time flying with this airline and it’s 40 mins late leaving again! Poor reliability and flying at night with my young son. I did not want to arrive an additional 45mins later in a city that can be dangerous"

Punti positivi: "Volo comodo, ho viaggiato lontano dai motori per la prima volta"
Punti negativi: "Mi hanno obbligato a mettere il cellophane allo zaino per evitare che si perdesse il contenuto, il tutto a mie spese. Guarda caso gli operatori del cellophane erano davanti al check-in Iberia, sono forse in accordo?"

Punti positivi: "The flight is barley an hour so nothing was served. I was glad I had water on me. Other wise it was a easy flight"
Punti negativi: "It was hard to hear the woman when we were boarding."

Punti negativi: "Un po’ tutto"

Punti positivi: "Finnair landed their plane so smoothly...."

Punti positivi: "The cabin crew, the overall flight conditions."
Punti negativi: "No entretainement and flight information available."

Punti positivi: "Almost nothing!"
Punti negativi: "Seats small and uncomfortable. My seat did not recline for 8 1/2-9 hours (middle seat-even after told it was a good seat). My sons entertainment screen did not work for the last 3 1/2 hours. The stewardess’ didn’t even respond to the call light and after myself and sister walked back there, nothing was done. Stewardess’ sat and talked in the back and never walked around. When the finally brought drinks, never even asked why the light was on. They also were extremely unfriendly because our incoming flight from Malaga was late . All 4 pieces of luggage missed the flight and in NYC we had to ask for robes to sleep in and tooth brushes. we felt horrible flying the next day. Three pieces of luggage came 2 days later that we had to go back to airport to get. The fourth was delivered one week later with only 3 wheels!"

Punti negativi: "inizialmente mi hanno permesso l'imbarco per poi negarmelo in quanto problemi di transito a Panama. Personale di terra non molto competente riguardo agli scali"

Punti negativi: "inizialmente mi hanno permesso l'imbarco per poi negarmelo in quanto problemi di transito a Panama. Personale di terra non molto competente riguardo agli scali"

Punti positivi: "Current movies, fliggt attendances were nice."
Punti negativi: "Restroom got dirty, nobody cleaned them in the whole duration of flight."

Punti negativi: "No WiFi on a 10 hour flight!"

Punti negativi: "space between seats, too tight for my legs"

Punti negativi: "old plane not comfortable"

Punti negativi: "Compagnia di bandiera con servizi low cost, sito web che funziona malissimo. Mai più per tratte lunghe"

Punti negativi: "Compagnia di bandiera con servizi low cost al limite dell'accettabile"

Punti positivi: "Comfortable flight good crew and entertainment"

Punti positivi: "The crew is excellent"
Punti negativi: "My luggage didn’t make it to Madrid"

Punti positivi: "I loved the Madrid airport!! Iberia out of Madrid is lovely."

Punti negativi: "Il volo madrid barcellona ha avuto 2 ore di ritardo e questo ha comportato la perdita della coincidenza barcellona pisa. Malgrado abbia acquistato un biglietto con iberia, la compagnia si è rifiutata di prendere in considerazione la possibilità di spostarmi su altro volo madrid barcellona perchè il volo era operato da vueli ng"

Punti positivi: "clean, good entertainment services, and service from crew"
Punti negativi: "delayed start, very cold temp. during flight"

Punti positivi: "The arrival was almost on time (20 min late ONLY)"
Punti negativi: "Check-in machines in Barcelona Airport did not work (since the Vueling shares the code with Iberia, but they did not share the booking codes!). The result is 40 min queue while only one "manual" registration desk opened. The person behind the desk seemed to be very stressed, no shadow of any kindness - it's understandable: the managers had left her alone with a lot of people unable to use their "cool" innovation (registration through machines). If one adds here the unacceptable burden with boarding (30 mins of waiting time before the bus arrived and all that on the stairs of the "sleeve") the flight started fairly "well". The seat assigned was in the last raw (seems for any other type of seat one has to pay like 13 euro more) and with my 2m of height I felt at "maximum of comfort". Thank you, Vueling, for that exceptional "lowcost safari" experience, will try to avoid you in the future."

Punti negativi: "No body let me know that my connecting flight had been canceled, even though they knew before my previous flight landed. Not many options for getting to my destination. Had to change airports and didn’t offered much help with that."

Punti negativi: "It was hot in there and the WiFi wasn’t working Besides that it was good"

Punti positivi: "Cabin crew did reseat a passenger when there were two tallish men in same row."
Punti negativi: "The seat on the LGW to MAD leg of my journey was very painful and uncomfortable. Seat pitch was very short. I have never seen such close seats in 45 years of flying including bargain airlines let alone more pricey higher quality airlines like British. Iberia was supposed to be an extension of British. When I arrived at MAD I went to the Iberia desk and tried to make an upgrade to their "business" class which was not up to the level of British's Premium Economy. At the Iberia desk at MAD, or online, or on the phone to upgrade the short leg of my return trip without raising cost of my whole round trip from USD $1250 to over USD $4000! years.This was RETURN part of my journey! Also was not able to choose seats ahead of time at MAD when I landed, online, or on the phone. British also said that I could not upgrade just the first (MAD to LGW) leg of my return journey. I would have to upgrade the LGW to TPA also. It is critical to me that I can physically fit into the space between my seat and the one in front. Emergency evacuation would be very difficult for all pax with the short seat pitch. My having to sit sideways with my legs in the aisle would make it more difficult for other pax to to evacuate in an emergency. Since I need a wheel chair I can no longer request the exit row as I have done for 45 years. British should be aware that bad experiences with partner airlines tarnishes their reputation. As a premier airline British should pressure partner airlines to maintain seat pitch at no less than 32 inches which is still tight for many people. Since not all partners have equivalent classes of fares, British should allow mixed classes. For example on a TPA to MAD round trip journey, it should be possible for the transatlantic legs to be at Premium Economy prices, and the short legs LHR or LGW to MAD at business class prices. Feel free to contact me."

Punti negativi: "My flight was cancelled and I had to wait in the Madrid airport for seven hours before getting a new flight and retrieving my luggage (five for the new booking, 2 for luggage). It's understandable that flights get cancelled due to weather, but the handling of re-accomodations should be much faster. Iberia did not have enough people to handle it and made no effort to bring in more help. Instead, workers were continually leaving. By the end, there were only two people helping the line of dozens of stranded travelers. I was very disappointed."

Punti positivi: "Decent flight"
Punti negativi: "No snack, no drink, no entertainment - not the end of the world on a short flight, but they're categories you asked about"

Punti positivi: "Great flight overall. Good food, pleasant crew. Easy boarding process"
Punti negativi: "they had fancy touch screen TVs that at the beginning of the trip showed all the movie options... They then never activated during the entire transatlantic flight after takeoff."

Punti positivi: "Crew was very nice and accommodating to the fact that I didn't speak too much Spanish"
Punti negativi: "I wasn't sure my chicken was cooked. There was enough other good anyway, I wasn't hungry."

Punti positivi: "I flew business class: the crew and comfort was great; the food was pretty good."
Punti negativi: "Boarding was horrendous: they have the whole flight stand and wait to board! In Madrid, they called to initiate boarding and we stood for 15-20 min before anyone moved at all; business class was then called, and we ended up standing another 15-20 min in the jetway before being ushered into the plane! Even in business class, the entertainment system was poor it's difficult to use and my system froze entirely on the way to Madrid. It worked on the way back, but the selection was relatively limited and poor."

Punti negativi: "Flight was ontime and food was good"

Punti negativi: "Wasn't informed about this being an American airlines flight. No prior information given. Restroom in the plane was dirty and smelly. Did not give me a landing card even when told that I don't have a UK passport."

"Sat for 4 hours on the ramp in the airplane because Air Canada didn’t have enough staff to load the bags or close the aircraft door! Lol"

Punti positivi: "Staff mixed Qatari and Canadian, did their best"
Punti negativi: "With a sore arm, it was an impossible task to find a cozy position without shap metallic angles protruding."

Punti negativi: "Never made it to the flight..."

Punti positivi: "The crew was kindly and friendly"
Punti negativi: "The plane was very uncomfortable, no entertainment at all if you don’t have your own device"

Punti negativi: "I didn't like the food at all, and couldn't complete it."

Punti negativi: "Not enough movie options"

Punti positivi: "Niente"
Punti negativi: "Tutto sono rimasta molto delusa perché per troppo non sono riuscita a prendere il volo abbendo la mia carta di embarcó i El posto per problemi di documenti che no sapevo in fine no se a cercato di trovare una soluzione i o perso il volo"

Punti negativi: "Again we boarded and because LGA was going to be full, we had to sit in the plane in Toronto for an hour. If you just let us stay in the terminal at least we can be more comfortable. Why is this allowed? It’s unacceptable"

Punti positivi: "Flight and crew were good . Not even peanuts or pretzels served , sat on plane for 5.5 hours ."
Punti negativi: "Air Canada customer service on ground is horrible .my original flight I booked for my son’s wedding was cancelled and I was told they will put me on another flight a day later or I could get a refund.... not professional , not caring ."

Punti positivi: "Generous leg room in coach class"
Punti negativi: "Sat on the runway for almost an hour both to and from my destination"

Punti negativi: "The flight was delayed I had to wait for more than an hour"

Punti positivi: "Flight attendants friendly"
Punti negativi: "Food was not as good time"

Punti negativi: "Gluten free food was mediocre. Worst on any airline. Crew was not attentive and anybrequest felt like an imposition."

Punti positivi: "Not to have to change plane between Prague and Toronto."
Punti negativi: "No entertainment on plane, so 9 hrs reading or looking into air. Employee did only what they has to do, had missing buttons on their uniforms, shoe which were not polished since they were new. Bathroom were running out of paper."

Punti positivi: "I sat next to quiet and pleasant travelers. Flight left and arrived smoothly"
Punti negativi: "Boarding was one long queue.... My row was skipped in the meal service when they had to restock and restarted in the wrong row. Attendants never responded to call light. I had to verbally call out as attendants passed by. On the third attempt one actually stopped and brought the meals. No apology given."

Punti negativi: "Many connecting flights jammed together F terminal at YYZ. SOME thing caused delay after delay. This really messed up baggage people. Once we boarded after like - 10 delays and a gate change, there were NUMEROUS whole-flight mixups with luggage - so many similar flight numbers traveling to same destination and whole flights awaiting their luggage. Our party of four had our luggage spread through THREE different planes. WTH? No customer service at DTW once we arrived and there were so many livid people. Absolutely awful. We were supposed to arrive at 5PM and it's now 3:11AM. My son just completed filing a luggage claim loss. And we are off to drive home to Grand Rapids two hours away. Nightmare."

Punti positivi: "Late departure due to an incompetent airport crew (the guys who fuel the plane) . The pilot keep us well informed about the delay. Since we left Vancouver late, we arrived late and had to sit on the runway for 30 minutes until we could get a gate at LAX. Again the pilot keep us informed and apologized for the inconvenience, The staff was very friendly."

Punti positivi: "Crew was professional."
Punti negativi: "Why not due the security briefing while we are sitting there delayed?"

Punti negativi: "No tv on the plane for a ocean flight from Venice to Montreal From Montreal to Los Angeles, 6 hours, no free food was given."

Punti negativi: "No tv on the plane for a ocean flight from Venice to Montreal From Montreal to Los Angeles, 6 hours, no free food was given."

Punti positivi: "The flight back to Newark was good. Boarding was smooth and crew kept walking around with water to keep everyone hydrated."
Punti negativi: "The plane was old and cramped and entertainment system had issues. Movie choices were not that great."

Punti positivi: "Small planes but still in seat screens. Good seat room."
Punti negativi: "Pearson is awful. One of the slowest airports in the world."

Punti positivi: "Nothing"
Punti negativi: "3 months to refund a cancelled flight is unacceptable"

Punti positivi: "Airbus 787"

Punti positivi: "Flight timings were perfect for my schedule. Boarding and departure were timely as well."

Punti negativi: "I called to change my flight to an earlier time in the day. The customer service agent told me it would be $1000 to change and another agent told me it was free same day flight change with business class tickets. I was told the flight was wide open for seats and when I arrived at the airport it was over sold by 8 people. I had to waste $3000 in business class tickets and book on West Jet to return home. Airline is a joke and I would never fly with them again."

Punti positivi: "The in flight entertainment system was very good with movies on the back of the seat in front of you that you could choose from. The plane was pretty big and had decent legroom."
Punti negativi: "They boarded late, and while there were free beverages offered no free food was given out at all."

Punti negativi: "Late leaving. Plane packed full. Cramped seating, overhead bins full. Carry on baggage seems unregulated. Air Canada does little to make flying pleasant. Cramped seating getting worse and worse. If you are tall, be prepared to suffer."

Punti positivi: "Everything, good food, good people, good times"

Punti positivi: "Crew and flight were okay."
Punti negativi: "Reception and sound quality was poor."

Punti positivi: "The flight last less time than expected."

Punti positivi: "Friendly staff. Good entertainment (TV, movies, etc). Good, plentiful food and drink."

Punti negativi: "Flight was 2 hours late after we already had a 5 hour lay-over. Waiting area quite small for so many flights to US .Felt like the ugly step-sisters."

Punti positivi: "The seat"
Punti negativi: "1h30 delay once boarded The braeckfast which un fact consisted un only à slice of banana cake."

Punti negativi: "No tvs. Delays. Worst airline ever"

Punti negativi: "It was canceled"

Punti positivi: "The Air Canada agents and staff were very helpful and accommodating to the best of their ability. I hugged one female AC Agent in TO as she was so kind and helpful, and told her she was the highlight of my day."
Punti negativi: "The processing of Air Canada passengers to the connecting Gates and through Customs for USA international flights was a nightmare. It was very disorganized, with hundreds of passengers herded like cattle, poor communication, customs slips not provided on the AC Flight before landing so as to be completed in advance. There was staff shortage, and not done in a timely manner so as to make your connecting Flight. It has truly been a most stressful experience for me this and each time I have to go through Toronto to make a connecting flight , and I will avoid this flight plan in the future at all cost."

Punti negativi: "We got a hotel in St. Louis so we'd be plenty early for our morning flight. Got to the airport more than 2 hours early, checked in and waited. They announced over the overhead speakers that our flight was delayed due to mechanical issues. Then delayed again. Then cancelled. We were on the phone with both the airline and priceline ASAP. By "on the phone" I mean "holding for the next available representative...", which was more than an hour wait for both. The airline didn't have another flight they could fit us on until next week. We asked priceline to get us on the next available flight. We held, were disconnected, held, held more, disconnected, held more...until the day was gone. That evening they finally said they booked us on a 6:15 a.m. flight. I asked for an email confirmation and when it didn't arrive several hours later I called back. "Please hold" was the catch phrase of the day. Eventually a rep came on the line and said that we had a 6:15 a.m. flight, gave me the flight number, etc. and said the email would arrive shortly. We went to bed feeling good. We got up at 3 a.m. to get to the airport by 4 a.m. The airline didn't have anything on us. We had two hours to get this straightened out so we weren't TOO worried. "Please hold" When the priceline rep finally came on the phone she said we had reservations and the airline should let us on. Even though it was 5 a.m. now there was a long line at the airport check-in. When we got to the front of the line the guy dug deeper into his system, said he could find our reservation, but that priceline just hadn't purchased the tickets. I told this to the priceline rep on the phone. "Please hold" We watched as our flight left. We spent the day trying to get priceline to get us on a flight, but I was never able to speak to someone able to get us on a flight."

Punti positivi: "Leg room adequite."
Punti negativi: "Only beverages served, there wasn't the usual snack."

Punti positivi: "The fast boaring"
Punti negativi: "The 3hr delay. Not many announcements. No one at the gate/desk. Had to be in a crowded gate area with no choice."

Punti positivi: "once i got through checking in everything was ok"
Punti negativi: "if i knew the name of the man i talked to at checkin i would make a complaint specifically about him. i lost my passport a few days before coming home and went to the united states consulate where they told me to bring a printed copy of my passport and the united states boarding patrol would let me back into the united states. the man at the checkin didn't want to let me through to even speak to the united states border patrol and told me the consulate was wrong. i almost missed my flight because of his stubborn arrogance. once past him i was able to explain what happened and show what identification I had and everyone was very nice to me."

Punti positivi: "The crew was friendly and prompt. They kept us informed and acted very professional."

Punti negativi: "I understand that it is the duty of the traveller to figure out the legalities but a little heads up about visa requirements would be nice. I did know I needed a document to transit Canada but their website is absolutely not straight forward in telling you what you need to do. I read there was an exempt till September 2016 and since I was flying before it, I thought I would be fine. While I understand it was my fault for not doing my research, it's the way the airline company handled the situation that incredibly frustrated me. There is no empathy or willingness to help a traveler about to embark on their journey, when they are told they can't board. I didn't know you needed a visa just to transit!! It's just stone cold responses and haughtiness. It's a new rule, cut me some slack! They just pushed me off to a partner airline and I was asked to pay 1500$ for a one way flight. I m getting very frustrated with airlines of late! Customer service sucks. There is no genuine empathy for a person in a bind. It's all about making money and getting you out of the line. I'm just disappointed."

Punti negativi: "You need to warn people there is no in flight entertainment!"

Punti positivi: "It got me home"
Punti negativi: "Long day of travel"

Punti negativi: "Three hour delay with no real explanation is unacceptable"

Punti negativi: "Food was horrible. The dinner was horrible rice and a meatball looking thing that was suppose to be chicken. I can't eat eggs so I couldn't eat the egg. The porige was awful"

Punti positivi: "Good flight"
Punti negativi: "Food choices"

Punti positivi: "Boarding was fine. The food was not good and the flight attendants sat in the back of the plane instead of bringing drinks and food for a ten hour flight. We lost a day of vacation due to Air Canada not being held accountable for the flight being late as well as sitting on the Tarmac at Haneda airport."
Punti negativi: "We sat on a Tarmac at another airport for five hours without knowing how long we would be there. Also, there was only one crew member that was helpful. Our flight was supposed to land at 2:20 pm and did not land until 10:30 pm at Narita airport. We were not compensated and were abandoned by Air Canada. We had to sleep in the airport since everything was closed."

Punti positivi: "The aircraft was clean, flight on time, service and staff were very professional and courteous."
Punti negativi: "Boarding should be from the rear of the aircraft to reduce congestion in the aisles. Need more vegetarian food options."