Trova offerte per voli da Rotterdam a Aeroporto di Roma-Fiumicino

"Horrible airline and airport"

Punti positivi: "Nothing Horrible service"
Punti negativi: "The customer service. The flight attendants have no respect"

Punti positivi: "Got from point A to point B alive and intact."
Punti negativi: "I was not familiar with Transavia before this trip. It is a discount airline. ‘Nuff said. I guess I understand now why the ticket was so cheap..."

Punti positivi: "The positive crew!"
Punti negativi: "Hire more crews like this!"

Punti positivi: "Just good all around"
Punti negativi: "Water for free. I prefer airlines where I can drink my own one or two beers ;-)"

Punti positivi: "I liked the cost/revenue ratio"
Punti negativi: "No changes to be made, or offer a free coffee"

Punti positivi: "Not clean"
Punti negativi: "Not clean"

Punti positivi: "Helpful crew. Clean modern plane"
Punti negativi: "Charging $ for everything, wouldn't fill a water bottle for me. Strict carry on policy was too restrictive"

Punti positivi: "Friendly check in!"
Punti negativi: "Extremely hot boarding and no air conditioning while waitin to taxi to runway."

Punti negativi: "The flight was perfect the only thing that concerned me was that two female passengers were allowed into the cockpit about thirty minutes prior to landing and stayed in their for the duration including landing. Did not know that that was allowed. Other than that it was perfect."

Punti negativi: "No delay"

Punti negativi: "Flying on time"

Punti positivi: "Yes both are good"
Punti negativi: "Timing Cz I was delay 1 hour and half ! And we already booked a taxi to pick us from the airport and he left n charge us! ! So we had to take another taxi . As for the website! I’m trying to book luggage online I can’t get through at all! I’ve been trying since yesterday ... thnx"

Punti positivi: "I’m so thrilled at Transavia’s expansion to new routes like Beirut. This is the second time I traveled to Beirut since November and I noted a marked improvement in the quality of service on the ground."
Punti negativi: "It’s still a discount airline trying to squeeze money anyway they can."

Punti positivi: "Nothing...it was ridiculous"
Punti negativi: "No kiosks? No online check in? Seats were vinyl and terrible, and the plane was hot. It took us over 2 hours to check in"

Punti positivi: "Crew was professional. We did not have food on the flight nor used the entertainment."
Punti negativi: "There was a huge lad beside us and the seats & legroom are less than we would like. The huge lad made it uncomfortable Bob"

Punti positivi: "Crew and pilots appeared competent. The plane was clean, the air conditioning worked well, even when we boarded in Crete."
Punti negativi: "The seats are insanely small, cramped, and narrow, but that's why they call it TranSAVIA. I can live with a small seat for a much cheaper flight. The horror was getting to the gate. This is Greece, so no quick checkin, long lines, not really sure which is the right line. Then they change the gate at the last minute. Really the worst terminal I have been in for a long time, and this includes those in China and India. Even worst than La Guardia at rock bottom. But then you are in Crete... But DO allow at LEAST two hours to check in."

Punti positivi: "Lost cost, I suppose you get what you pay for."
Punti negativi: "Very slow to clear the waste cups and litter away. Only one run of drinks service. Very slow to get off the plane at Rotterdam, had to wait for geriatrics and disabled to get off the plane first and took forever."

Punti negativi: "Wpuld be helpful to be able to put the online boarding pass in iPhone “wallet."

Punti positivi: "Nothing"
Punti negativi: "Physically stood in the sun on the tarmac for half an hour in Marrakech waiting to board the plane. Seating is so compact it’s physically impossible for me to fit, I’m 6’3” then it took an hour forty five minutes to get our checked luggage in Lisbon. Everyone was furious. No explanation from the airport or airline. We missed our hotel shuttle, missed our hotel checkin. Just terrible."

Punti negativi: "Nessuno mi ha controllato il passaporto o documento di identità!!"

Punti positivi: "pleasent crew. good pilot."

Punti negativi: "Came a bit late but the frontdesk said we could still check in with our luggage. After that disaster ensued, staff was slow and eventually missed out flight due to poor communication,."

Punti positivi: "The fact that we arrived to Amsterdan"

Punti positivi: "Clean planes, nice friendly flight attendants, smooth on-time boarding."
Punti negativi: "Lack of entertainment on the flight."

Punti positivi: "Friendly staff. Passanger leg room is ok. Very reasonably priced food and drinks. No serious delays."

Punti positivi: "We had arrived to destination in somehow safe condition"
Punti negativi: "- Will charge you for anything... extra kg (or less) - charge! Water for 5 hours flight? - Charge! - They ruined my suitcase and won't pay for it - Drunk people making mess on the plane and throw-up on your cloths? Your problem. To conclude, flight with many low cost, but never had that bad experience before."

Punti positivi: "As expected"

Punti positivi: "Thank you for being kind and helping us board efficiently. Nice, easy flight."

Punti positivi: "No problems, right on time, modern aircraft."
Punti negativi: "Small seats and little space."

Punti positivi: "New plane"
Punti negativi: "They had cancelled our flight and we almost miss it"

Punti positivi: "The check in and boarding processs was very quick and easy. Would recommend this airline"

Punti negativi: "Late arrival, no leg room, high price for flight change - 30%"

Punti positivi: "plaine is very croweded unprofecional staff and they want to sell you somthing all the time"
Punti negativi: "aghhh...."

Punti positivi: "everything was smooth and very convinient"
Punti negativi: "there was no drinking water (unless you buy)"

Punti positivi: "This is the second time in a short period of time I flew Transavia from MUC to DUB and the plane had 1 hour 45 minutes delay due to "technical problems". Moreover I wasn't informed at check- in although the fact was known by then as mentioned on the departure board!!! I prob won't book anymore Transavia flights"

Punti negativi: "When we booked there was no information about fees for checked bags. I tried to Ck in online and pay for our bags then but the payment didn't go through. At the airport they charged me even more than it would have been online. The bags cost more than our seats. We should have been told!!"

Punti positivi: "The crew were friendly and helpful."
Punti negativi: "The planes are older and lack the amenities of the larger airlines. You have to purchase food and drinks. No USB ports or inflight entertainment. Seats where old shows wear and there was still trash from previous passengers in the seat pocket and a empty soda can rolling around under our seat."

Punti positivi: "it got me there"
Punti negativi: "we tried to confirm flight, they said they had no record and made us buy another one. then they found two reservations"

Punti positivi: "Well organized at terminal. Note bag check not available until about 2 hr before flight. Check your ticket. Baggage was out fast. Flight on time."
Punti negativi: "Single line for bag check, by flight, so took a while. Still plenty of time. Charge for each checked bag."

Punti negativi: "The flight was delayed for about an hour and I don't remember there was an explanation for the delay. Also, the check in counter also opened late from the time it was mentioned."

Punti positivi: "Once we figured it put, fast check in. Small airport, lots of construction."
Punti negativi: "Poor directions at airport, messy boarding on busses"

Punti positivi: "Prompt and on time"

Punti positivi: "The plane was clean and the crew very polite and helpful."
Punti negativi: "The biggest problems were the early departure time and frequently changing gate assignment, and the fact the service is not daily. I had to get up at 4:00 to catch a 4:30 shuttle to the airport. At. Arriving at the airport by 4:45, I had to walk back and forth inside the terminal to find the right check in area, and then a long way to get through security and a long walk back to get to the correct gate. I reached the gate at 6:10 for a 6:15 loading open. During check-in the attendant told me the boarding gate had changed and suggested a paper boarding pass scanned better than one on a tablet or phone. She printed me a new one, but it still had the old gate number on it. Had the flight been offered for the next day too, I would have rested another day in Amsterdam from my transatlantic flight."

Punti negativi: "Misrepresented dates on the booking page. Tried to cancel immediately no help from kayak staff. Had to contact 3rd party agency and airline. No luck with refund. Have to work with bank to try and contest transaction."

Punti positivi: "The cost of the flight was great, but they charged for baggage way too much. Miserable, misleading ground crew. I hope I don't have to fly with them anymore. :("

Punti negativi: "No room, if you are tall and have a long flight it won't. E enjoyable.. you have to pay for your bags, and even water on the plane"

Punti positivi: "Partenza leggermente in ritardo. Hanno recuperato durante il volo e siamo addirittura atterrati con 15 minuti in anticipo."
Punti negativi: "Niente"

Punti positivi: "Really good value for the trip. Impressed!"

Punti negativi: "No good planning for cabin baggages, caused ~2 hour delay, sitting inside the craft."

Punti positivi: "The crews are friendly and smiling. Seat are comfortable"
Punti negativi: "If they allow the family with young children to board first will be excellent"

Punti negativi: "Mis maletas no llegaron y pasé mi estadía final en Barcelona sin mis maletas"

Punti negativi: "Seats"

Punti positivi: "Seats were comfortable, crew courteous"
Punti negativi: "Good value for money"

Punti positivi: "No different than other airlines as far as airplane goes. Crew was OK."
Punti negativi: "Ticketing process was little bit chaos. I had 5 different names on my e-tickets, but one person name was missing and there were duplicate names.I showed my e-tickets and a ticketing agent took care of it."

Punti positivi: "Took off on time"
Punti negativi: "Chairs"

Punti negativi: "Pegusus auto kiosk checkin got errors so I had to wait in counter line. Fix this! Tea costs money. But cheap travel is awesome!!!"

Punti positivi: "On-time, no hassle or problems, not a lot of fuss or commotion like the bigger airlines, I think by them not serving food, it actually is a better atmosphere, can’t explain it, but totally felt light and not too problematic during both flights, jeddah to Istanbul and then again from Istanbul to Sara"
Punti negativi: "Maybe, some entertainment???? But still a good flight even without it."

Punti negativi: "The set it was so bad"

Punti positivi: "Good price basic amenities but all in all a great deal"
Punti negativi: "Everything was great!"

Punti positivi: "Nothing."
Punti negativi: "Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline."

Punti positivi: "They delivered me my order sanwhich and flight was on time"
Punti negativi: "The seats doesn’t have a jacket hanging hook.. so I had to hold my suit jacket all the way . And the seats didn’t have proper head rest so couldn’t sleep as well on the plane but the seat was not congested and was comfortable if day flight"

Punti positivi: "Friendly staff. Comfortable plane"
Punti negativi: "Delayed but only 15 min"

Punti positivi: "Always on time"
Punti negativi: "Nothing"

Punti positivi: "The flight was on time and pilots provided on time updates."
Punti negativi: "Check-in took 45 minutes. Some passengers cut into the front of the line and airline employees did not do anything about it."

Punti positivi: "Flight timing was good"
Punti negativi: "Boarding was a bit complicated"

Punti positivi: "Good"
Punti negativi: "Not bad"

Punti positivi: "price. flight. comfort. convenience"
Punti negativi: "delay"

Punti positivi: "Ontime departure and arrival. Friendly crew. Comfortable."
Punti negativi: "Not the fault of the airline but I travel a lot and I've never seen so many rude passengers."

Punti negativi: "Space for the leg"

Punti negativi: "I was unable to cancel the flight. I was on a work trip followed by a vacation, the vacation got cut short and I had to cancel the flight, unfortunately there was no way to cancel online and due to the nature of my job I cannot make phone calls to the states. I was not expecting a refund just an easy way to cancel the ticket online."

Punti positivi: "Poltrone non reclinabili"
Punti negativi: "Gli annunci."

Punti positivi: "Puntuale"
Punti negativi: "Sabiha Gockcen: caos e disordine. Percorsi lunghi e labirintici"

Punti positivi: "Puntualità"

Punti positivi: "Not worse than any other low cost airline. planes are new and cabin personal was friendly."
Punti negativi: "Boarding was delayed due to delay of other plane. Cabin was really hot"

Punti negativi: "No AC in both aircrafts!"

Punti positivi: "Nothing"
Punti negativi: "We were delayed 7 hours without any explanation or compensation or apology."

Punti negativi: "Plane was hot, ground staff were rude, airport outside of Istanbul is one of the worst I've ever seen."

Punti positivi: "The flight itself went smoothly"
Punti negativi: "I expected to atleast get a glass of water"

Punti positivi: "The seats are comfortable and there was enough place in the overhead bins"
Punti negativi: "The airport in Istanbul does not offer WiFi - which is unbelievable for 2017...."

Punti negativi: "The seats were very tight. The crew at the airport was terrible. The security staff didnt know english. The bis to the plane was crammed which was quite dangerous"

Punti positivi: "This was a domestic flight, only hour and 30 min. Same aircraft as from London to Istanbul, nice and comfortable seats with plenty of leg room."
Punti negativi: "The flight was only hour and 30 min, so I have no criticism for this flight"

Punti positivi: "Good price, times of flights worked for what I wanted"
Punti negativi: "Transfer between flights was on a short timescale and I received several warnings from pegasus about delays at the airport, because of this I purchased a fast track via their site. This was a total waste of money as there was only one Peterson dealing with fast track and long queues, this meant that ordinary queue was dealt with faster."

Punti positivi: "They canceled the flight 1 earlier than its time, and refused to refund. Instead asked the passengers to come tomorrow next time. What about the connections? All lost, or canceled other flights."

Punti negativi: "This experience was absolutely horrible for my wife and myself both. We understood that being among the more "budget friendly" airlines, we would have to sacrifice some comfort. But this airline is beyond atrocious to say the least. There is no terminal exit, but rather we had to walk down steps from the plane, walk in the rain to a stand-up bus, and ride it to the airport. How on earth are you supposed to make close connecting flights with those conditions? We barely made it only because they let us skip the line for security. Save yourself the misery; dig deeper in your pocket for a better airline."

Punti negativi: "I want to make change flight but they where not helpful"

Punti negativi: "We didn't get a glass of water. Shame on you"

Punti positivi: "Nothing"
Punti negativi: "Poor everything is poor, they are very bad specially the crew when u check in they will let u pay even for the hand baggage extras kg even if u did shopping from the duty free they will let you pay for the weight. The worst crew ever."

Punti negativi: "My tent poles, which were attached to my bag were lost. I am hiking in Switzerland and have no tent now!!!"

Punti negativi: "Boarding was delayed and there were no announcements about when we would be boarding. Also the ticket check at the gate to board the buses was not the most well-organized/efficient."

Punti negativi: "The way of talking to the passengers."

Punti negativi: "Terrible landing for last 15-20 min, pilot never spoke to reassure passengers whether or not it was okay."

Punti positivi: "I never made this trip due to Pegasus delays - see above"

Punti negativi: "Crew lacks professionalism and courtesy. Distance, between rows, is small, a few cms (5-7) more, will bring great benefit. The bathroom was dirty and out of paper, towards the end of the flight. It wasn't very clean to star with."

Punti positivi: "The crew rushed us to the next Pegasus flight (Istanbul to Beirut) so that we made it on time."
Punti negativi: "The flight departed nearly an hour late after idling on the tarmac. All food is for purchase. There is no in-flight entertainment."

Punti positivi: "I was lucky enough to have the seat next to me free, so I was comfortable during the flight itself"
Punti negativi: "The ground service was really bad and even insulting. I was a little overweight and the girl at the counter was very rude, and eventually made me through away snacks I was keeping for the flight. Also, the weight limit is ridiculous if you're travelling for more than a weekend (I went on a 3 weeks trip with camping). On the flight itself there's nothing provided, even when I asked for water they charged me for it (no option for just a glass of water)."

Punti negativi: "The problems began around 2 am on 12-July at the Dubai airport. Our flight, originally scheduled for 4:20 am, was delayed until 6am. I attempted to inquire with the Pegasus staff about the flight delay, and what this would mean for my connection, but no staff were even available at the airport (all check-in activities etc were handled by airport staff). Even after the flight got delayed again until 7am, there were no Pegasus staff available to speak with. The Dubai airport staff assured me that someone was on their way to speak with the passengers, and that since our connecting flights were also on Pegasus, they would be sure to hold the flights for us. We were told that we would definitely make our connections. When we asked about the reason for the delay and to speak with a Pegasus staff member, we were told by airport staff that the Pegasus team had been called repeatedly and nobody was picking up the phone. There was a supervisor that was somewhere in the airport, and they had been told that she would be coming to the information desk to speak with passengers, but I waited for 2 hours for her and she never showed up. We were given no information on why the flight was delayed and what the plan was for our connections. Even at the gate there was not a single Pegasus staff member to assist us. We finally arrived in Istanbul and were directed to the transfer desk, where the Pegasus staff were rude, physically forceful (pushing and shoving), and could not communicate in English. The entire situation was extremely upsetting. Nobody was apologizing for the misinformation or lack of accountability. Nobody simply said, "I'm sorry." I was continuously shouted at in Turkish, I was pushed by Pegasus staff. I was simply trying to find out if my flight had left and if I could be rebooked on another flight. They were insistent that there was one flight a day and they could not book me on an alternative airline. For me, this meant that I missed an important meeting in Germany that afternoon, and that I had to forfeit money that I had put down for a hotel in Hamburg (Euros 124). They told everyone that the flights had left and that we should go upstairs to the hotel desk. However, even to do this, I was forced to purchase a visa (USD 30) to go through passport control. Pegagus has not reimbursed me for these expenses, despite emails, speaking to a supervisor at the Istanbul airport, and filing a complaint in the portal online. Again, at the hotel transfer desk, the staff was rude and unhelpful. We were treated like animals to be herded, and not like humans. Needless to say, I will never be flying with Pegasus again, and I will not be recommending it to anyone. The treatment of paying customers was horrible, and the service was terrible."

Punti positivi: "They charged us a bundle for food paid in advance that never showed up. The flight attendants spoke almost no english. All they could do was offer to sell it to us again. We tried, but there credit card machine was not taking any of our cards, they wanted cash, we didn't give it to them."
Punti negativi: "I think this airline is running some kind of scam. Always asking customers for more money, they took my credit card at the airport when I was complaining about my first flight being screwed up and unbeknownst to me charged more money when yhey were claiming they wanted it for verification purposes."

Punti negativi: "How luggage was treated"