Trova voli economici da Roma per Salonicco

Punti positivi: "Wide airplanes, good crew members."
Punti negativi: "Food is OK, but now Turkish airlines is missing vine they served in the past."

Punti positivi: "During this covid days NO ONE in the flight will keep the soccal distance and no one will take the issue serious and the crew did not helpfull"
Punti negativi: "You should take this issue very seriously"

Punti positivi: "sedile comodo"

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti positivi: "I had a nice exit row seat and the plane had a good selection of entertainment."
Punti negativi: "flights were delayed significantly and in Tbilisi the staff did not show up until about 10 minutes before the plane was supposed to depart. Crew had not been inside the new airport and could not answer questions about transfers."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti positivi: "Friendly crew, boarding on time, leaving and arriving on time, well maintained planes, clean."
Punti negativi: "Seats on this flight were even smaller than the previous. It almost feels that these seats were designed for little kids."

Punti positivi: "todo la gente la comida la chltura me encanto esta ciudad espero visitarla pronto"

Punti positivi: "That I arrived at my destination alive."
Punti negativi: "Every staff person we had contact with made us feel as though we were not a priority in any way. We were constantly given misinformation. Our flight was two hours out when it was returned to our departure city due to a passenger health issue. It was not properly explained to us and we were in no way compensated for the inconvenience. Once back at our departure city (Miami) we sat there for an hour or more. They chose to feed us during that delay. Due to this we missed our connecting flight in Istanbul to Rome. This also caused us to miss our transportation from Rome to Compania, Italy. We were told by airline staff on the plane that we would be put up in a hotel over night. When we arrived at the terminal we had no idea where we should go or who we should see. Every representative we spoke to told us to go somewhere else. Truth is it felt like no one we spoke to knew what to tell us or really cared at all. One representative told us we were not entitled to overnight accommodations. We insisted we were told we were and it literally took hours on the ground to straighten the problem out and get to a hotel. By then it was so late that we only got a couple hours of sleep and had to be back at the airport for our next flight. The second flight from Istanbul to Naples, Italy was better. I do not think I would use this airline again. My entire party got an overall sense that people were untrained and lacking in any form of customer service. Not the flight attendants but all the people we had to deal with on the ground. My age plus health issues and walking problems made everything more difficult. We were sent al over the massive airlines terminal with all our carry on luggage only to find when we got to where we were going we had been sent to the wrong place. On top of all this each of us had to pay a VISA fee to get out of the terminal and to the hotel. Just a total nightmare. Prior to taking this flight I contacted Turkish Airlines and spoke to a customer service person and explained that I needed to take with me a small portable oxygen concentrator that I would need to use while in Italy. I needed to know the procedure for bringing that equipment on the airline. I was told that although he could not answer that question He would pass it on to his supervisors and I would receive an answer via email prior to my flight. I never received a response and as a result did not have my needed oxygen while abroad."

Punti positivi: "Service and food"
Punti negativi: "None"

Punti positivi: "Food and entertainment"
Punti negativi: "They ran out of select drinks on the plane. Boarding was a pain!!! They had the longest security checks, and it was extremely chaotic. Seating was crowded."

Punti positivi: "The meals and in flight entertainment."
Punti negativi: "I needed more leg room. I felt squeezed"

Punti positivi: "Everything good"
Punti negativi: "All good"

Punti positivi: "I liked how smooth our flight was, thanks to the flight crew. The entertainment was great and helped pass the time. The flight crew was great and attentive."
Punti negativi: "The food was ok but I wish I knew a way to have vegetarian options. I would have liked some kind of fruit options as well."

Punti positivi: "The way flying was meant to be."

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti negativi: "This has been a nightmare that is yet to end. After being delayed for two hours out of Rome to Istanbul and missing our connection to Jeddah with hundreds of other stranded passengers from the other flights, Turkish Airlines incompetent handling had us wait in multiple ques for more than five hours only to provide us a hotel for two hours and then shuttle back to a flight 12 hours later! I have yet to hear an explanation from anyone about what happened or a simple sorry for your trouble. This is operational incompetence at full display. Never Again!"

Punti positivi: "Convenient take off time. Arrived earlier for better connection."
Punti negativi: "Nothing"

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti positivi: "The water"
Punti negativi: "There was a malfunction on the aircraft after the first taxi attempt. I understand that these things happen but there was zero communication from the captain or the crew. Because there was no power, the A/C was not operational and the cabin grew extremely hot. No water was distributed, and no attempt to communicate the situation with the passengers. The pilot power cycled the aircraft numerous times, which is normal to reset the various systems, but this made many passengers nervous. Finally the issue was resolved and we went on our merry way. In short, all crew-passenger issues could have been resolved with more communication and water. Go forth and sin not again."

Punti positivi: "The seats in economy were very comfortable, food was excellent (and surprising given it was a short flight), crew was friendly and accommodating, entertainment selection was excellent"
Punti negativi: "Boarding was slightly chaotic--no one boarded according to group number and people who were not priority used the priority line anyway once all of the members had gone through."

Punti positivi: "Everyone was friendly and helpful, even though we are English speakers. Check-in was quick and efficient. Cabin crew was constantly in motion with food, drinks and refills. The temperature of the plane was perfect. The takeoff and landing was smooth. The food was good and there was plenty of it, even though it was a short flight."
Punti negativi: "We liked everything."

Punti positivi: "The flight attendants were very acccomodating. The movie choices were great, which is very important while on a 12 hour flight. They handed everyone a warm, wet wash cloth before dinner was passed. Everyone also received a package that included a pair of slippers, lip balm, tooth brush and tooth paste. We hadn't received anything like this on any of our other flights. These were small jesters that make you feel great!"

Punti negativi: "My luggage did not arrive in Lagos when I did and it took 6 days to get to me and I had to arrange everything myself and pay for a private courier and the 180.000 naira in the luggage was stolen."

Punti positivi: "1.The in flight entertainment options such as movies, TV programs and music, offered in flight were very good. Many recent movies and TV programs 2. For long international flights, the airline still provides disposable slippers, toothbrush, and eye cover for every passenger 3. Crew members on board were friendly and service oriented"
Punti negativi: "1. Poor support for passengers with international transfers. We took Turkish airline to fly from Rome to San Francisco with an overnight stopover in Istanbul. The airline promised overnight stay and transportation. When we got into Istanbul airport after 11:00pm as scheduled, there was no support from the airline. Different airline staff provided different answers. Very confusing. The on-site transfer desk support was unfriendly and not helpful. 2. Tight seat configurations for international flights. For our 13-hour flights, the seats were not comfortable."

Punti positivi: "Employees were very helpful. Service was great."

Punti positivi: "Besides the birth of my daughter, this trip to Italy through Istanbul was the greatest THING that I've experienced, EVER! My flight with Turkish Airlines was a HUGE part of that odyssey!"
Punti negativi: "Because of my delayed flight from Atlanta, I missed my connecting flight from Turkey to Rome! So, in the future (yes I plan on flying through Turkish Airlines exclusively for international travel), I will book my flightts with a larger "gap" between flights! Otherwise....Turkish Airlines is PERFECTO!☺"

Punti negativi: "Cramped seat - little room Food was the most inedible of any food I have ever had on an airline"

Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."

Punti negativi: "بغينا نموت"

Punti positivi: "The crew and Rome team were great. Very accomadating"
Punti negativi: "From Europe there are many parole headed to Asia who will overpack. I waited an extra 25 minutes in line behind a man who was over weight on luggage and refused to pay. The attendant did well but the security had to be called because of the situation. I would like to say this is unusual but I believe it is actually prett common."

Punti positivi: "The food was great and the entertainment system kept everyone occupied during the flight."
Punti negativi: "Nothing."

Punti positivi: "For the price difference between turkish air and direct flights to Rome, for three people, we actually paid for ten days' room and meals. Although the plane was late in leaving, making us miss our connection (which was only one hour) in Istanbul...but Turkish Air paid for our hotel stay near the airport and the delay to our itinerary was minor."
Punti negativi: "The legroom was the smallest of any trans atlantic flight I have taken....and I'm not a big person. There was no early option to upgrade seating. The guy next to me insisted on putting his legs and arms into my side of the seat. A direct connection to Turkish Airlines website would be helpful instead of WebJet."

Punti negativi: "Boarding by bus Staff did not enforce priority lane for business and star alliance GOLD Waited long time in the bus"

Punti positivi: "Nothing. Had to cancel didn't go"
Punti negativi: "That they changed the flight schedule twice making it impossible to go."

Punti positivi: "Food, service, toiletries, entertainment"
Punti negativi: "Airlines cancelled flights out of Rome and made several changes to our return flight which caused us to stay 22 hrs long layover in Istanbul. We had to make several long phone calls to ensure we can get the connecting flight from istanBill to San Francisco."

Punti positivi: "Good food, good entertainment options - movies, tv shows, games, newspapers, and some electronic games."
Punti negativi: "Our flight backtracked over Europe - I think bcs all flights go through Istanbul - so our flights were longer than necessary even though cheaper... worth doing once bcs Istanbul looks pretty cool."

Punti positivi: "on time, fast boarding, food ok for distance, entertainment ok for distance"
Punti negativi: "Crew not very motivated, almost rude; gate at end of airport in Istanbul, ear plugs are bad"

Punti positivi: "The service staff provided a very Low standard service to all the customers need help in the Turkish Airlines service counter in Istanbul airport. The staff dun even look at the customer when they comunicate,please show some respect to ur valuable customers. This is the last time we take Turkish airline!!!!!!We won't recommend to our friends or relatives to take as well."

Punti positivi: "Crew did a great job. They gave us everything that we need to be comfortable on a 12 hr flight. Food was good and service was impeccable."
Punti negativi: "The lady behind me! Not the airlines fault!"

Punti positivi: "I liked everything about this flight. As a first time international flyer, I couldn't have asked for a better Airline. They definitely went above and beyond to provide a great experience and vacation!!"

Punti positivi: "The staff were helpful, the food was it's usual high quality and it was possible to grab a a snack or drink during flight if you wanted one without bothering the flight crew"
Punti negativi: "I found the announcements at the start of the flight a little annoying as they were timed to continually interrupt the films I'd chosen, but I prefer that to not being able to start a film while taxiing."

Punti positivi: "great food"

Punti positivi: "Great service; lots of food,drinks,considering the short duration of the flight as well as headphones,blanket and a pillow"
Punti negativi: "gerat flight,no complaints."

Punti positivi: "The food was great compared to some companies. Lots of great movies to watch, good music options."
Punti negativi: "Omg...the crew...the crew, as was in the past, and with the exception of 1 poor guy who was really trying his best, was RUDE and lacked finess. They would literally kick u in the hallway (while passing this hostess gave me a good knock on my foot and didn't turn around to apologize. ..she kept going). They will serve you food and throw the trays down on your table, talk over you to the other hostess in the other isle while serving you. Speak in the most condescending tone, especially, unfortunately to older folks or foreigners who had a hard time understanding. I mean....total chaos and, for someone who flies often both dom & intl, this has got to be the worst service received, and thought the price point is as juicy as pie, I still expect some level of class and great customer service. It's not worth it."

Punti positivi: "Efficient and on time. Part of Star Alliance. Much better than any domestic USA or low cost European airline."
Punti negativi: "Nothing negative"

Punti positivi: "The crew positive attitude"
Punti negativi: "We understand the COVID-19 crisis but a drink on board other than water will not have bid cost impact on Air Canada, for instance juice or cola,... Also, access on internet on board is now payable -$25 for the flight is exaggerated, it should be free knowing the limited number of passengers on board"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "The crew was cranky at the beginning of the flight."
Punti negativi: "More space!"

Punti negativi: "Frankfurt airport is too big. Allowing only an hour for a connecting flight is not enough time. I would never do that again especially if your with a handicapped person"

Punti negativi: "I am a very experienced international traveler with approximately 25 countries visited and many of them multiple times. This flight set my new benchmark for a international coach flight. Staff were professional, friendly and accommodating. Great leg room and entertainment. Even the in flight meal and snacks were good. I was not looking forward to my domestic connection with Delta. Unfortunately, Delta met my anticipated expectation. US based carriers could learn a lot from Lufthansa."

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "Priority boarding for families was easy."
Punti negativi: "The tv monitors didn’t work great. The touch screens reacted very slowly, causing a lot of annoyance. My husbands didn’t work at all."

Punti positivi: "Booked a flight to Italy in economy section and was worried that it would be a difficult and uncomfortable flight. However it exceeded my expectations and never felt that I was in the economy section. They provided excellent service and made sure you were comfortable and attended to. Would recommend"

Punti positivi: "The crew was very nice and efficient, even though there seem to be only two of them."
Punti negativi: "Seats did not recline, and it is hard for those of us trying to sleep after connecting from a trans-Atlantic flight."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti negativi: "The food"

Punti positivi: "The crew is always pleasant and friendly. The in-flight entertainment is great and the food is good too."
Punti negativi: "The Lufthansa rep at the Rome airport did not try to accommodate me when I asked to change my flight. My daughter was flying on a later flight and in order to travel together I asked if there was any way one of us could switch. Before even looking she said NO, there is no way. I know that it can be"

Punti positivi: "Amazing crew. Took care of people in every possible way and were concerned about their comfort. The food and drinks were above and beyond. Other airline CEO’s should fly Lufthansa and find out what they need to do to impress their customers. side pockets beneath the windows are great to have."
Punti negativi: "The only thing I can say is the seating on a long flight needs a little more room. When the person in front lets their seat back it gets to be a little cramped."

Punti negativi: "My luggage did not make it"

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti positivi: "Flight crew was excellent. Top notch in customer service. They had a very difficult lady constantly wanting help with meals and food issues, and they were very professional and efficient."
Punti negativi: "Check in was late in Rome. Arrived at 5am for a 8:30 flight, and they would not check us in until 6 am. Don’t understand the “arrive 3 hrs prior” when this happens."

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti positivi: "Service was great. Seats were spacious and comfortable. Smooth plane ride."

Punti positivi: "Comfortable seats, pleasant service"

Punti negativi: "Voli in ritardo"

Punti positivi: "Hate today but they do it better thanUS airlines."
Punti negativi: "The lines in Frankfurt were horrible. It’s the airports fault though, not the airlines. We almost missed our connection."

Punti positivi: "Crew were excellent!!!"
Punti negativi: "Se headline"

Punti positivi: "I was on exit place so there were a lot of room space. Flight was only 1 hour."

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Good service, decent food, nice entertainment options and it's nice not to feel like the airline thinks it's doing you a favor by letting you fly with them."

Punti positivi: "The boarding was smooth and efficient. We left and landed on time a very good flight."

Punti negativi: "Boarded late, departed late, and they made my boyfriend check his standard sized carry on bag at the gate."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "Leg room"
Punti negativi: "No internet"

Punti negativi: "Troppo freddo"

Punti positivi: "Very nice airline! Hundreds of movies to choose from, nice hot meals served twice on international flight with top end, complimentary alcoholic beverages. Little bassinets for babies to sleep in."
Punti negativi: "Very tight space in economy seats"

Punti positivi: "nice sevice"
Punti negativi: "I asked a bald headed steward for an additional chocolate and he said he was saving for first class. come on poor customer service"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti positivi: "Great seat. Lots of space. Wonderful crew"
Punti negativi: "Sandwiches could be better"

Punti positivi: "Crew is really friendly. We ran into one of them afterwards when our metro from the airport broke down and she helped us understand what was going on (we didn't speak the local language)."
Punti negativi: "Boarding was slow, but it's a cultural thing at the departure airport."

Punti positivi: "The crew was good"

Punti positivi: "That i got home - finally..."
Punti negativi: "Almost everything."

Punti negativi: "The plane was delayed but having a hot meal was A nice surprise."

Punti positivi: "The crew was excellent"
Punti negativi: "N/A"

Punti positivi: "Cabin crew was polite and accommodating"
Punti negativi: "The captain failed to provide updates on the the delayed due to storms. We were sitting on th plane at the gate for an hour and a half with no updates. Also the seat rows are to narrow/close with its other and seats are not comfortable."

Punti negativi: "Treated like peasants rather than customers. An annoyance to the check in staff rather than someone trying to enjoy a holiday. Totally disgusted with their attitude. Can’t wait for the return leg....."

Punti positivi: "Seats weren’t as small as other airlines."
Punti negativi: "1 hour wait to check bags because of a flight delay I didn’t know about until I got into the airport and connected to WiFi."

Punti positivi: "crew was great and flight was on time"

Punti positivi: "The flight wasnt completely full so we were able to spread out a little bit and be more comfortable"
Punti negativi: "The entertainment"

Punti positivi: "Everyone was super nice, just a bad system."
Punti negativi: "My ticket included a bag, but they charged me for it again at the airport. I sent in supporting docs to the feed back section on the website requesting a refund for the extra I have paid"

Punti positivi: "I read about Rhodes island from the inflight magazine and it was interesting. The check in staff was friendly and gave me some tips on booking too."
Punti negativi: "Smooth check in and people were orderly. Pleasant experience."

Punti positivi: "Assistenti competenti"
Punti negativi: "Avrei dovuto specificare che sono vegetariano"

Punti negativi: "Wait time in line to get on plane"

Punti positivi: "The staff were nice."
Punti negativi: "Food. Queued too long before we could board."

Punti negativi: "The plane has an hour delay in Rome due to rain. Although the delay is understandable, they seem to have left my luggage outside in the rain for all that time. As a result, all my clothes were wet and ruined and a few other items broke. Horrible baggage handling."

Punti positivi: "Accommodating crew; food (imagine... food served on a flight!!)."
Punti negativi: "We were about 15 minutes but..."

Punti positivi: "For a short flight we had a good lunch and good customer service. Seats were comfortable with reasonable legroom."

Punti positivi: "Food and drinks provided."
Punti negativi: "Small seats. Slow service at baggage drop off."

Punti positivi: "Nice aircraft , excellent crew"

Punti positivi: "The CREW was very friendly and aircraft wasn't bad itself."
Punti negativi: "Boarding and ticket takers. 2 people checking folks in. It took over 30 minutes! @ 5 in the morning, I didn't need to stand in line for half an hour to start my day..."

Punti positivi: "The food was nice and they offered Greek products which made the experience more fun."
Punti negativi: "We thought we had the right sized bags, but must have missed the weight restriction (and had to pay). In the future we'll be keeping our carry-on bags under 8kg."

Punti positivi: "As above, for this 2d leg of our trip on Aegean, we gave Aegean an overall 5 because of the excellent accommodations they made for my wife who is handicapped. They went out of their way to make sure she got wheelchair assistance, and lift assistance up to the airplane, and this time,help from the airplane to the train station once we reached Rome."
Punti negativi: "Food was some kind of basic dough filled with something I couldn't recognize."

Punti positivi: "The food and the crew"

Punti positivi: "Me unberan dado un puesto cerca a la entrada...o en uno de los asientos de emergencia. ..yo era una emergencia en ese momento....!!!!!"
Punti negativi: "Llamé pidiendo un sitio especial, porque viajado con muletas, a causa de una fractura al tobillo, neceditaba solevar mi pierna ,me aseguraron de brindarme un sitio especial en estos casos. Me asignaron el Seat 12 F...lejos de la entrada..sin poder alzar mi pierna ni de 20 cm..y me hicieron esperar que todos salieran del avión. . Llevé 3 horas sin alzar mi pierna, lo cual me daba mucho fastidio ....."

Punti negativi: "We're not on this flight"

Punti negativi: "delay in disembarking as well as baggage collection"

Punti negativi: "Bag fee that I wasn't otherwise notified!"

Punti positivi: "N8ce airline attendants and they even served lunch!"
Punti negativi: "All was fine"

Punti negativi: "They overbooked the flight so we were delayed an hour . The flight was very bumpy an I couldn't hear any of the announcements. The flight attendants didn't seem to know what they were doing at all."

Punti positivi: "Very friendly flight attendants, good food and pleasant all around'"
Punti negativi: "Seats pitch is a bit tight, but absolutely tolerable. I'm 6' 190lbs and was comfortable. Seat 3F on an A321."

Punti positivi: "The service in overall was good. Since this is consider to be a low cost fare, my expectation were not high."
Punti negativi: "My Luggage did not arrive. Since I have been in a motorcycle tour, I had expensive and valuable accessories and I also bought new things. For almost 48 hours, I have been very worried that I will need to go through an expensive law suite. The whole issue was cause because of overbooking. I was asked to be on a waiting list with my luggage. When I was boarding I specifically asked the local crew whether my luggage is on board as well and I was answered definitely "YES"."

Punti positivi: "Flight crew was nice"
Punti negativi: "There was zero leg room to sit down and the chairs had no cushion, such an uncomfortable time"

Punti positivi: "Gets you from point A to point B. Wasn't expecting the food service was pleasantly surprised by it for a 2 hour flight, you don't get that in the states. Crew was cheerful and generally nice. Captain and pilots communicated well. Smooth flight and gentle landing. Overall better experience than flying domestically in the states in my humble opinion."
Punti negativi: "Boarding wasn't organized, except for business class. They don't use zone system like is done by US airlines to board in an organized manner."

Punti positivi: "Flight attendants were really nice and friendly"

Punti positivi: "It was on time, the food was excellent, comfortable"
Punti negativi: "It was cleaned, good food, duty free shop and the service"

Punti positivi: "excellent service, prompt take off and disembarkation, also i had three seats to myself three seats to myself. i am changing my life for the better idk what i did to deserve this idk what karma i gave out or will recieve to balance out but i was given this experience for a reason you don't appreciate how amazing it is until you have it, stretched out in front of you."
Punti negativi: "nothing it was perfect"

Punti positivi: "crew on board was nice"
Punti negativi: "very bad service at the airport. The counter for checkin opened very very late, they did not have enough people to serve clients fast enough and they had real trouble with handling aged passengers that could not speak German. In the End they also lost one of our luggage, and we now have to wait one day to get it back at our destination in thessaloniki."

Punti positivi: "Staff was great, fast easy check in, food was nice and everything was on time."

Punti positivi: "New, clean plane, meal served on board was unexpected but very good, crew was professional. App for Aegean Airlines works well."
Punti negativi: "Seats were uncomfortable and small. Boarding was messy and didn't seem to work very well."

Punti negativi: "I had to pay for the lugedge though I thought I ordered a ticket with 20 kg"

Punti negativi: "The horrible food"

Punti positivi: "We had a technical problem after take off and our flight needed to return to Athens airport. The Captain assured all the pax this was not a safety related issue, and a fresh plane would be ready for us when we landed in Athens. After landing in Athens at a remote gate, we were bussed to the terminal, waited for no more than 10 minutes to another aircraft to make our journey to Paris. As we got on the bus to go to the new aircraft we were handed a letter with apologies for the disruption. In this letter we were offered a free flight anywhere within the Aegean Airlines network, valid for 12 months. I thought this was great customer recovery. The same technical and cabin crew took our new plane to Paris and we managed to make up a reasonable amount of time delay. This was an unforeseen situation handled very well. Well done Aegean."

Punti negativi: "Waiting more than 3 hours in Athens"

Punti positivi: "The line at the airport was moved quickly and efficiently by the staff."

Punti positivi: "Hot lunch was a pleasant surprise. Seats comfortable but cramped and didn't recline. Prompt baggage service."
Punti negativi: "No entertainment. No power jacks."

Punti positivi: "Everything is perfect"

Punti positivi: "Flight, crew, service were great, only a slight delay before boarding, without any explanations given"
Punti negativi: "Luggage charge was a big surprise, 40 euros each bag"

Punti positivi: "The flight left 40 minutes late and the captain didn't tell us why. Not good."

Punti positivi: "puntualità"
Punti negativi: "sul boarding elettronico su Kayak di inserire anche il gruppo di imbarco"

Punti positivi: "One hour delay after boarding due to loosing our “slot”"
Punti negativi: "Timing!!!"

Punti negativi: "Nothing. The plane was clean, everything was on time, and everyone was polite and professional."

Punti positivi: "Crew"
Punti negativi: "Huge delay... :("

Punti negativi: "Boarding crew was nasty will never fly with you guys again"

Punti negativi: "Was very satisfied with everything."

Punti positivi: "Noting outstanding."
Punti negativi: "Seat comfort."

Punti negativi: "The Austrian airlines website is absolutely the worst and least user friendly that I've seen for an airline. I tried paying for my bags and it rejected half of the itinerary's bookings for no reason. It took a ton of clicks to get stuff done and I kept getting errors. Very limited movie selection."

Punti positivi: "Puntualità"

Punti positivi: "Crew was good and entertainment was great."
Punti negativi: "They charged me 200 euros for my bag and I wasn’t told that I couldn’t bring 1 luggage with me."

Punti positivi: "They DID NOT let me aboard the airline!!! Austerian airline is the worst EVER, because they are not even helping me to get a credit to fly Monday to Israel. The of ticket counter at ORD were treating me as a dirt. And unwelcome. I was trying to reason with them, they did NOT want to help."
Punti negativi: "It would have been better if back to back with priceline helped me out to get to another flight & they won’t even credit my ticket, so I LOST about $1200 & was excited for my vacation. They were unhelpful & they kept putting me untold & hanging up on me with their ticket agency on phone too."

Punti positivi: "Flight was relatively empty today, therefore boarding was smooth and easy. I had a row to myself.. Smoothest landing ever... just a lucky day"

Punti positivi: "puntualità e serietà"
Punti negativi: "mangiare"

Punti positivi: "Tutto ok ottima precisione"
Punti negativi: "Io credo che è tutto ok"

Punti positivi: "It was better with the earache, plane felt cleaner, the crew was more friendly and attentive. Didn't feel as dark as the first flight."
Punti negativi: "The Star Alliance flights aren't that cheap. Comparable price between Lufthansa, Swiss, SAS and Austrian. Lufthansa gives you food, and has friendly service. SAS gives you coffee and tea. On Austrian and Swiss I didn't get anything. For same price range and same alliance, that is a point I keep in mind. Now I mainly try to get onto Lufthansa flights (or Turkish Airlines which is my favorite). Even on Aegean, I got better food, and the magazine was better, plus there were some monitors to track the flight. Austrian feels cheaper than the others. That is the main point I didn't like."

Punti positivi: "Clean and new planes. On time."
Punti negativi: "On the transatlantic flight the crew was unattractive and somewhat rude. They skipped our entire row serving morning refreshments and then complained and tried to shame us all for calling them back. Food quality was on par with Alegent Airlines. We even got charged for one piece of checked luggage 46lb on a international flight. That was a first!!!"

Punti negativi: "Missed the flight from Houston to Fankfurt and the airline canceled the whole round trip. I did not know I had to call the airline to let them know not the cancel my trip. I would've appreciated a notice of that."

Punti positivi: "Talmente poco che questa linea la sto scrivendo solo pet arrivare ai 50 caratteri richiesti"
Punti negativi: "Shit happens: i guasti tecnici possono accadere, è nella natura delle cose. La professionalità è sapere come gestire guasti e disagi delle persone. Ecco, Austrian semplicemente non lo sa. Il volo, già in ritardo di mezz'ora - strano - all'altezza di Graz deve rientrare a Vienna per guasto, dicono, all'aria condizionata. Ci dicono che ci daranno informazioni al gate. Può capitare, naturalmente. Solo che: - le informazioni non le danno al gate, ma allo Starbucks dell'aeroporto, senza avere aspettato e neanche avvertito tutti i passeggeri - ci dicono che nonostante i mercatini natalizi ci hanno trovato comunque un hotel, facendolo un po' pesare, mentre è loro dovere, siccome il volo è ritardato al giorno dopo. Peccato che l'hotel è a 120 km e loro non hanno trovato il bus per il trasferimento (incidentalmente, anche questo è da norma di legge un loro dovere...) - alla fine come assistenza in termini di generi di conforto commisurata alla durata del ritardo, 10 ore, il tutto si è ridotto ad una bottiglietta d'acqua e un kit toilette per il mattino. In ragione della distanza degli hotel disponibili siamo stati invitati pressantemente a passare la notte nel terminal, ma: - nessuna assistenza. Dopo i controlli di sicurezza neanche una bottiglietta d'acqua, neanche un voucher colazione, neanche qualche coperta o cuscino per dormire meglio sulle scomodissime sedie/divano. E neanche uno scusate. - nessuna reazione alla possibilità di apertura della business giunge: è chiusa e non la riapriamo per voi. Neanche per farvi dormire un po' meno peggio. - nessuna specifica informazione ai passeggeri sulla evoluzione della situazione - siamo stati abbandonati a noi stessi, in sostanza Violazioni multiple e ripetute del regolamento CE 261/2004. Ma pagheranno, eh, se pagheranno..."

Punti positivi: "In particolare, nulla. Posti piuttosto stretti, tempi lunghi di imbarco, personale cortese ma nulla di più"
Punti negativi: "Comfort? Una bottiglietta di acqua naturale da 25 cc. Giusto per non potere dire che non hanno dato nulla. Volo brevissimo, cmq in ritardo di mezz'ora, imbarco confusionario. C'è stato poco da salvare."

Punti negativi: "Ritardo da piu di un ora con avviso solo parziale del ritardo"

Punti positivi: "Timely departure and pleasant staff on board"
Punti negativi: "It was cold during the flight,"

Punti positivi: "Good experience, service was good, and attendants were courteous"

Punti negativi: "È la stessa Lufthansa che decide i voli ed i loro collegamenti. Se non sono in grado di garantire un volo dovrebbero rivedere gli orari."

Punti positivi: "The Austrian Airlines crew was great, very courteous, very professional and friendly. The food service was also excellent."
Punti negativi: "My complaints go to something not directly linked to the flight crew. 1. When boarding, I like to see when passengers are called in groups relating to distant seats in the plane such that they do not step over each other during luggage placement. That is more comfortable than let the crowd enter randomly. 2. I notice people enter the cabin with 2, even 3 pieces of luggage. Even though each one has proper dimensions, they overload the overhead compartments and it is hard for everybody to place his/her belongings in a suitable way. 3. The rows in the airplane seems to have gotten closer ti each other. It is not the airlines fault, except perhaps when choosing whose airplanes to buy...but again, there are only two major contenders in that segment. For overseas flights, it is pretty uncomfy. 4. Lastly, unboarding the plane could also be performed (enforced by the crew) to be in a more civil fashion rather than haveing5 a stampedo - again calling separate grouos of rows in the name of fairness, or simply vacating it row by row from the front to back."

Punti negativi: "Food terrible"

Punti negativi: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."

Punti positivi: "Flight was in schedule, friendly staff"

Punti positivi: "Special kosher meal was good!!!"
Punti negativi: "Would like access to coffee more often. :) Internet/wireless did not work for entire flight. Aisles super small. Overall - great experience!"

Punti positivi: "Fast, organized boarding, on time departure. Crew was courteous. Good food for airline food. I have only had positive experiences with this airline."

Punti positivi: "Plane, pilots and the leader of the crew"
Punti negativi: "The flight attendant in the back needs to be more educated"

Punti negativi: "I didn't like that I paid for a ticket months ago and checked in my bags and then was told that there's no room the plain is full"

Punti positivi: "On time"
Punti negativi: "I have been selected for additional screening at Vienna airport which was very time consuming and not very pleasant"

Punti positivi: "Crew"
Punti negativi: "Space between seats"

Punti positivi: "Direct connection"
Punti negativi: "Meal is horrible"

Punti positivi: "Movie selection, crew was very polite"
Punti negativi: "Main meal was a little funky and boarding is always a hassle"

Punti positivi: "volo cancellato dirottato con swiss via Zurigo."

Punti negativi: "Sweet or saulty 'Snack' is a joke"

Punti positivi: "Crew was very friendly. In-flight food service on such a short flight with choice of a sweet or salty snack was much appreciated."
Punti negativi: "Seat backs were rock solid without use of a personal pillow."

Punti positivi: "The flight was fast and conftable"
Punti negativi: "I didn’t get my food"

Punti positivi: "Absolutely nothin Airlines was courteous enough to provide hotel which was just abt ok"
Punti negativi: "Reschedulle of my journey to next day, everything tat followed"

Punti negativi: "Entertainment options are limited. Austrian flight attendants were quite grumpy on this flight."

Punti positivi: "The service. Very attentive staff."
Punti negativi: "Nothing!"

Punti negativi: "Anche oggi 20 minuti di ritardo"

Punti positivi: "Le hostess fantastiche"
Punti negativi: "Il ritardo di 1 ora"

Punti negativi: "Food part was missing."

Punti positivi: "Nothing! I ended up losing my plane ticket because of Austrian Airlines lack of empathy with me."
Punti negativi: "First I lost my United Airlines flight because of security reasons. I checked in Guatemala but I was delayed at the Airport's security too long, it was beyond my control. Consequently I got to the boarding gate right when they were closing. Consequently I lost all my connections from then on. The United Airlines was very empathizing with me and my situation and they issued me other boarding passes at no cost. United Airlines suggested me to tell the Austrian Airlines about what happened and they were sure the Austrian Airlines would understand but they were wrong; no understanding on behalf of the Austrian Airlines."

Punti positivi: "The rep was able to get me on Air France instead."
Punti negativi: "This flight switch added a layover and 8 hrs to my journey home. Not to mention I was in a middle seat on the. 11 hr leg when I had originally booked a window seat."

Punti positivi: "they asked me if I wanted an upgrade to business class - nice"
Punti negativi: "they left all the lights on in the plane - difficult to sleep at night. Never had this happen before. Another lady from N.J., originally from SLovakia and going to Kosice for a visit complained about the same thing. SHe was worn out and so am I."

Punti positivi: "la pulizia degli aerei, la cortesia del personale di bordo."
Punti negativi: "i prezzi sono alti."

Punti negativi: "We left from Vienna , two hours late. This kind of problem supposed to be fix it , before.i like to fly with Austrian Airlines, isn't the first time, but now for me , to so long was a big problem"

Punti positivi: "Personale gentile. Eravamo in prima fila senza protezione davanti quindi dovevamo stare attenti alle gambe che intralciavano gli assistenti"

Punti negativi: "Volo in ritardo, gente ammassata al gate, informazioni all'ultimo momento"

Punti positivi: "Crew was friendly"
Punti negativi: "For budget airline they did pretty good"

Punti positivi: "Confort classico EasyJet confermato"
Punti negativi: "Prenotato e pagato il posto 6 dopo lo speedy boarding ho trovato posto nella cappelliera 20 con uscita solo anteriore. Veramente un pessimo servizio"

Punti negativi: "Departure time"

Punti negativi: "1 hr delay. It should be more punctual"

Punti negativi: "We were impressed with this airline. Service was prompt, airplane was clean, and staff was friendly."

Punti positivi: "The crew was very polite and well trained. The cabin was clean and the food and drink selections were excellent. It's not a luxury flight, but for the value - I would recommend easyJet for shorter flights."
Punti negativi: "The bussing to and from the aircraft to the terminals is a bit unnerving and super crowded. It would be very difficult for older and less agile persons."

Punti negativi: "The flight was delayed and there was a missing crew member. By the time the replacement arrived we have missed the window to depart and we had to wait far too long. My flight was at 7:10 PM and en ese up leaving at 9:40 PM."

Punti negativi: "Sedili scomodi"

Punti positivi: "Cordiale il personale. Pessimo il comfort aereo"

Punti positivi: "The crew were excellent. I find flying uncomfortable so the seat was as comfortable as it could be."
Punti negativi: "I wish they had a foot rest. Slightly elevated legs gives more comfort. But this a wish ( unlikely to be fulfilled) as I’m living in the real world : ). The process of check in took a while"

Punti negativi: "Soliti ritardi ormai da aspettarsi da EDI-MXP"

Punti negativi: "La puntualità dei voli"

Punti positivi: "Personale ok"
Punti negativi: "Non ho apprezzato il fatto che sul bus a Malpensa non ci fosse un divisorio per I Priority boarding. C’era un pullman unico. Quando sono salito su aereo le cappelliere erano gia piene e ho dovuto mettere il mio bagaglio a mano piuttosto in fondo rispetto al mio posto (1C)."

Punti positivi: "The crew were helpful"
Punti negativi: "Left on our feet for an extra 45 minutes before boarding."

Punti positivi: ".?"
Punti negativi: ".?"

Punti negativi: "Imbarco e sbarco sotto la pioggia. Ritardo in partenza e all'arrivo."

Punti negativi: "Easy jet, sempre una garanzia di ottimo servizio"

Punti positivi: "Tutto tranquillo"

Punti positivi: "Velocità ai controlli verso il gate, collegamento via treno, puntualità del volo."

Punti positivi: "Sempre perfetto"

Punti positivi: "There was no food or entertainment. Crew was adequate but polite. Consistent downfall of easyJet is it’s bsggage policy. I couldn’t even bring a handbag. Happy to check my suitcase but bringing s small backpack and s purse is necessary for men and women of all ages. I will say that unlike most of the European low cost airlines this was on time!"
Punti negativi: "See above"

Punti positivi: "My bag was added to the hold with no extra cost The crew was really polite and kind"
Punti negativi: "The flight was delayed about half and hour. The plane was dirty, remainings of food on the floor from previous flights."

Punti positivi: "I don’t expect much from low cost airlines. Convenience and being in time"
Punti negativi: "Passport control is just unbearable. 45 min because they had one person for Sever flights. A third world country does better"

Punti positivi: "Quick checkin"
Punti negativi: "I wish I knew checking a bag at the airport was more expensive than buying online, almost double the price!"

Punti negativi: "Ritardo di un ora"

Punti positivi: "Niente"
Punti negativi: "Ho dovuto imbarcare il bagaglio e penso non ci sia cosa più sgradevole se fai scali!!! Orrendo che esistano ancora questi limiti!!!"

Punti positivi: "Nothing"
Punti negativi: "Late, no service, charged for carry on bags"

Punti positivi: "Come sempre niente da dire sul personale e sul volo"
Punti negativi: "Ho appreso del ritardo di quasi un’ ora solo scaricando la app....."

Punti negativi: "Quasi un ora di ritardo"

Punti negativi: "Volo cambiato"

Punti negativi: "posti troppo strtti"

Punti negativi: "Siamo partiti con 40 minuti di ritardo"

Punti positivi: "La priorità per le famiglie con bambini piccoli meno di due anni"
Punti negativi: "Sono stati smarriti i bagagli durante il volo di ritorno."

Punti positivi: "N"

Punti positivi: "Ckean seats"
Punti negativi: "See above. I will not fly easy jet again."

Punti positivi: "Nothing"
Punti negativi: "They were 45 mins late and made us late to the next flight which made us spend another $1500 to get new tickets and stay in the airport with kids for another day. When I called to talked to them, the answer was, we don’t talk, you just need to write to us, in Indian accent."

Punti positivi: "Staff were great at accommodating us. Passengers also. Eventually I was able to get my twin girls to sit together so they kept each other's spirits up."
Punti negativi: "EasyJet website failed to allow us to checkin my wife's itinnery meaning we had to queue for boarding passes, despite having no luggage to check only to find out the flight was oversold and at least one of us was on standby. Fortunately, we all got a seat in the end, but my family of 5 was scattered all over the plane, with 3 of us in the exit isle, which would have been great if our kids weren't all < 12."

Punti negativi: "Volo andata e ritorno in ritardo"

Punti negativi: "quasi due ore di ritardo"

Punti negativi: "When I booked this I didn't see an opportunity to pay for our bags on the Kayak booking site When I checked in the charge was about $60.00 for each of 4 bags .... more than half of the ticket costs. I don't think I'll use Kayak again if they are not clear regarding paying for bags ahead and saving. It may have been my oversight but I'm both poorer and wiser. Easyjet seems to thrive on the baggage charges.... it's not comparing apples and apples when Kayak gives prices if the baggage charges are hidden. I would like Kayak to change it's program or provide an option so that any baggage charges are calculated in the "up front" cost quote so that airlines are compared "apples to apples"."

Punti negativi: "L’ora di ritardo"

Punti positivi: "Staff was friendly and plane was clean and roomy"
Punti negativi: "Flight was late"

Punti negativi: "Il volo è partito con un'ora di ritardo a causa di un guasto ad un motorino d'avviamento di un motore. Ormai imbarcati, l'aereo è dovuto tornare nell'area di assistenza, poi ha fatto carburante. Siamo arrivati a Parigi un'ora più tardi."

Punti negativi: "Imbarco"

Punti negativi: "il voto negativo è dovuto al ritardo"

Punti negativi: "Ritardo di due ore"

Punti positivi: "Un viaggio comodo e un servizio al cliente buono."

Punti positivi: "The crew and flight experience in general was nice"
Punti negativi: "3 hours delay! Also, few people got a 5€ bonus (for food/drinks) but most of us didn’t know about it."