Trova voli economici da Puglia per Hannover

"Better entertainment options and faster boarding."

Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti positivi: "Amazing crew, great customer service and high level quality plane, despite only 1 hr travel, they served small breakfast and chocolate"
Punti negativi: "Despite the fact I bought my tickets with 1 hand luggage + 1 personal item, they forced me to dispatch my hand luggage stating flight was full, I refused and they said they could not allow me to board. Felt my rights violated, I HATE to dispatch luggage... and in the end there was space left on the airplane luggage storage areas. Not nice"

Punti positivi: "Seat was comfortable"
Punti negativi: "Had reasonable size carry on and it was frowned upon? Seat was right behind business class and separation curtain just is my laps"

Punti positivi: "I did not receive a single email from kayak letting me know I could check in or select seats. No updates on flight status! Poor service!"
Punti negativi: "Email updates before flight! Not a single email sent!!"

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti positivi: "Seating was good. Crew was good"
Punti negativi: "Food could be better"

Punti positivi: "I liked that it was a straight flight from SFO -ZRH. On board entertainment was great."
Punti negativi: "Seating is way to tight. Service from crew is nothing at all like it used to with Swiss. Nearly a smile from crew ( both legs of flight) mostly just hand motion when serving food. Food was a big disappointment too. It feels like all the good service is reserved only for business and first class !"

Punti positivi: "Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!"
Punti negativi: "Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!"

Punti negativi: "Delayed flight and delayed layover"

Punti positivi: "the CREW WAS FRIENDLY AND CELEBRATING EASTER WITH THE GUESTS"
Punti negativi: "THE FOOD WAS ADEQUATE, GIVEN THAT WE WERE ON AN AIRPLANE"

Punti positivi: "Everyone was friendly, pleasant and very helpful. Upon arrival in Delhi our suitcase handle was broken."

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti positivi: "Service god"
Punti negativi: "Seat was broken. Would not recline. Challenging when already very tight Entertainment did not respond to use English as language choice"

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti positivi: "We left on time, arrived on time. Flight went well despite lasting over 10h30"
Punti negativi: "Two of the flight attrendants in our area were in a bad mood and it showed."

Punti positivi: "Flight share with another airline so we couldn’t book our seats in advance."
Punti negativi: "Space is cramped. Very professional and courteous crew."

Punti negativi: "the seat did not reclined, it was broke. travel with my wife on different seat my wife had a broken knee and they assigned a seat smack in the middle of the isle and she told me she almost past out because she could not move I had a passenger in the back that was kicking my seat every few minutes and I woke up every time I went to sleep"

Punti negativi: "They lost our bags for the second time in 4 days. Both originating flights were late starting and made for impossible connections! Is Swiss ever on time? Frustrating for sure!"

Punti positivi: "Was smooth. From take off to landing. Captain kept us informed all the way to our destination."
Punti negativi: "No complaints."

Punti positivi: "Crew was polite"
Punti negativi: "Outdated aircraft. Too little seat space. Mediocre food. Mediocre entertainment. No device chargers.terrible policy of requiring passangers to buy seat reservations--beyond annoying."

Punti positivi: "Ricaro seats often broken and backs don’t stay in the upright position."
Punti negativi: "Food is terrible. The hot pocket meal served at the end of the westbound flight is even more than terrible. The (single) Oreo cookie served for dessert on the eastbound flight is rather disappointing and truely less than one would expect or hope for from a Swiss airline!"

Punti positivi: "Mobile check in worked well. Onboard service is very good, with decent food and complimentary beverages including beer and wine. Seats are relatively comfortable. Extensive selection of TV and movie entertainment."
Punti negativi: "Boarding was a bit helter skelter. It’s a rather annoying that selecting seats is only available for an extra fee. The A340s used on this route are getting a little on the old side, and the once state of the art in seat entertainment system has a tendency to crash frequently and require lengthy reboots."

Punti positivi: "The crew was superlative, and after I was stuck for an hour at passport control I found the captain waiting with my dog(in his crate) to make sure of his well being. He said he made sure he kept the climate control at 20c the whole time on the plane. You hear all these animal horror stories but this went above and beyond."

Punti positivi: "timely departure"
Punti negativi: "too hot in the plane!!"

Punti positivi: "Friendly Crew , modern and spacious aircraft B777"

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti positivi: "The planes are clean and relatively comfortable."
Punti negativi: "Extremely rigid rules. My flight was the day of the blizzard in Boston, Tues, 3/13. Despite 5 calls to Swiss to reroute me out of Montreal, an airport I could actually get to, they would not relent. I finally just drove there and a really nice agent changed my flight since Logan was closed and all public transport was shut down. Even if my scheduled flight from boston wasn't canceled (I have no idea) they were incredibly unhelpful about the fact that I physically could not get to logan in time for my flight. (Mass DOT was asking everyone to stay off ALL roads). THEN on the way home, they would NOT let me fly back to Montreal where my car was!! WAY TOO RIGID RULES. Screw the customer!"

Punti positivi: "Service and food where good."
Punti negativi: "Sound only came out of one side of head phones, tried multiple sets."

Punti positivi: "Nothing remarkable"
Punti negativi: "I got up to use the bathroom and I was seated in the 10th row. When I was trying to make my way back to my seat, the beverage service had started. They were at the 12th row and after bumping into me, the flight attendant asked me to back up and wait until the beverage service was over to go back to my seat. This was a flight from Frankfurt to Zurich, only about an hour long, and I would have easily spent half of it standing up had I complied with their request. I had to be pushy and ask them to just back up the cart 2 feet so I could get to my seat, which only took them 5 seconds. This was a very rude, illogical, and unreasonable request from the Swiss Air crew."

Punti positivi: "From the beginning to end the trip was a delight. Crew always on hand and smiling. You really felt welcomed. Lots of food and drinks were on hand throughout the whole trip. It was just wonderful. Cheers to Swiss for providing us with great service."
Punti negativi: "My only complaint is that it took me this long to find this great airline. They will be my to go airline for Europe in the future."

Punti positivi: "nice chocolate."
Punti negativi: "The tv screen for my seat was semi-broken, and the UI for it was poorly designed or just old. Lufthansa was much better."

Punti positivi: "Everything is great when flying Swiss. From online checkin to boarding and throughout the flight. Thumbs up to Swiss. Simply a delight."

Punti positivi: "Fastest and most thorough service I've ever received!"

Punti positivi: "Most everything about the process."
Punti negativi: "Person in front reclined chair fully and left virtually no room for sitting!"

Punti positivi: "A snack was actually served on board! With a beer if desired."
Punti negativi: "Change of planes at gate produced some boarding confusion."

Punti positivi: "We had never flown Lufthansa, or in a A380. Upstairs in economy with 2 seats on the right side, it was very quiet and felt roomy. Service was on-par with other European carriers, so quite good."

Punti positivi: "Everything was great. The staff did a really nice job at making us all feel comfortable and they were eager to help with our needs."

Punti negativi: "Good"

Punti positivi: "Crew were organized and pleasent. Lots of food."
Punti negativi: "Seats in economy are tight."

Punti negativi: "Major delay"

Punti positivi: "The flight from SFO to ZRH was in a newly fitted 777. The seats were very comfortable and we had plenty of leg room in economy class. Great and extremely nice flight attendants - thank you!"
Punti negativi: "The flight from ZRH to SFO was in an older 777 and the seats were very uncomfortable with limited leg room in economy. This flight was not very enjoyable. I have to say though that the very friendly and helpful flight attendants were compensating for this. Thank you!"

Punti positivi: "Customer service and food served during the trip (economy class)"
Punti negativi: "IFE system very old, narrow space between seats"

Punti negativi: ","

Punti negativi: "Not enough leg room"

Punti negativi: "On my return journey I was told at check in that there were delays that would mean missing my onward journey from Zurich. I was then rerouted through Istanbul with the promise that I would be well compensated for my troubles. I was told that I would receive a certain amount for every hour I was delayed from my original arrival at end destination. Well I arrived 8 or more hours after I had originally expected (and the reason I booked with Swiss Air was because of the timing and the apparent luxury of the flight). Once I got back home and tried to pursue this amazing compensation I received some of the worst customer service ever and received 0 compensation for the experience. Very disappointed and will never fly swiss airlines again."

Punti positivi: "Business Class price was 50% lower by buying the ticket on El Al site rather than buying direct from Swiss Airlines."

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti negativi: "The entertainment"

Punti positivi: "Nice crew short flight."
Punti negativi: "Not much flight was too short to say"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Everything went as expected, very smooth"
Punti negativi: "Lower fare !!"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "International flights are always the best! You’re treated like you’re sitting in first class!"
Punti negativi: "I packed a SOLID body butter that was brand new. I thought that because it was NOT a liquid but a SOLID it would be okay. Wrong! I took every precaution and even called prior to packing. I didn’t think this would be a problem. So, out it went! My SOLID deodorant was fine, though."

Punti positivi: "Crew very friendly"
Punti negativi: "Lufthansa continuosly treats repeat customers like milk cows. The new ‘light fare’ is a genius way to charge the same as before with ZERO customer support."

Punti positivi: "DTW to FRA leg was direct, customs arriva was quick, select male staff on both legs of flight friendly."
Punti negativi: "Numerous instances of curt or rude airline personnel throughout trip. On the plane, stewardesses made it clear that they were not interested in providing drink or bassinet help as they had ‘paper work requirements’ or other more important things to do. Very shocking for business class tickets."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "Our flight from Hamburg to Munich arrived late. Lufthansa met about 10 of us at our arrival gate, took us through a side channel Passport Control and then mini-bused us to our gate. We arrived at the gate 15 minutes after scheduled departure but our plane was there. Very considerate."

Punti negativi: "Traveled business class and the big perk was nobody in the middle seat. My seat was same size and uncomfortable as economy seats. The seating chart when I chose seats showed only 2 seats on each side. However there were 3 regular seats on each side, just like economy. Not a nice surprise."

Punti positivi: "Friendly crew, great in flight beverage and snack service, bassinets for babies, comfortable flight"
Punti negativi: "Play area for babies in economy class"

Punti positivi: "Crew seem competent, airplane was fairly clean and not too old, food not awful, ac outlets in economy, headphones not the worst."
Punti negativi: "I hate that there's no free checked bag anymore! Two mile walk with heavy bag in Frankfurt. Provide carts in FRA! Crowded: seat pitch small, seats narrow, flight totally full, toilets filthy by the end. IFE: English options boring (German options not subtitled), touch screen not responsive."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti positivi: "it’s wasnt a full flight, so that was nice"
Punti negativi: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "Voli in ritardo"

Punti positivi: "See above"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Prior flight from Zagreb to Munich was delayed 1 hour due to inclement weather - not the airline's fault. However although I made my connecting flight, my suitcase didn't. I'm writing this the next day & waiting for my suitcase to be delivered."
Punti negativi: "There was no announcement about the delay & the reason why. We found out by reading the board. The passengers found out from each other what caused the delay. Passengers would experience less anxiety if they were informed what's going on."

Punti positivi: "Airbus A380 -- the most comfortable and quiet passenger plane that I have ever flown in Very friendly service, who even remembered my name!"

Punti positivi: "All"
Punti negativi: "Nothing"

Punti positivi: "very good on-board service , good LH crew while checking in i got an upgrade to premium economy very good food ....quite surprised easy check-in , no problem with suitcase that was a bit overweight"
Punti negativi: "arriving in toronto , arrival gate at pearson was blocked by another plane ...so despite being a few minutes early , arrival at the terminal was finally 20min later than scheduled"

Punti positivi: "Food was Good, flight was without much stress and a little faster to compensate for the delay."
Punti negativi: "Delayed boarding, no announcements, long wait in line for boarding, repeated delays. Not the first time - Every tome I use this flight it is delayed and without clear information to passengers how much delay is anticipated. Announcements, even if they come - come not loud, simultaneous with other announcements - so impossible to hear. Scheduled gate is moved every time too."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "Food was great and the staff were even better. We were served lunch and dinner. I watched at least 4 movies. The staff provided great snacks and wonderful company. Great flight."

Punti positivi: "The service was impeccable"
Punti negativi: "It was a bit warm"

Punti positivi: "Premium economy seats make a huge difference in terms of comfort. The Vegan pre-selected meal was way better this leg of the trip than the LAX to FRA trip. Entertainment was good too."

Punti positivi: "Promptness Excellent cabin crew"

Punti negativi: "Troppo freddo"

Punti negativi: "I didn’t like selection on movies"

Punti positivi: "Bad"
Punti negativi: "Because the one came in from London Got Delay And I miss my flight"

Punti positivi: "Flight was on time, did not have anyone next to me"
Punti negativi: "Items were taken from my suitcase, did not get a meal of my choice"

Punti negativi: "Check in was very poor and took entirely too long"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti negativi: "The food was not good at all. The economy seats are uncomfortable and you should be able to walk around the plane, especially on a 9 plus hour flight."

Punti negativi: "Lack of drinking water fountains at the FRA airport"

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "A couple of flight atrendants were civil"
Punti negativi: "Gate was changed three times immediately prior to departure. Plane was BERY small. Food was awful."

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Nice food"

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti negativi: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Punti positivi: "Usual faultless KLM experience"
Punti negativi: "Nothing."

Punti positivi: "Staff were professional and polite."
Punti negativi: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Punti positivi: "very nice crew"
Punti negativi: "my baggage was lost"

Punti positivi: "Newer plane, crew was amazing, seats were adjustable"

Punti positivi: "Fantastic gate agents!"
Punti negativi: "The food was terrible."

Punti negativi: "Don’t be late"

Punti negativi: "1. In Flight Entertainment 2. Controlled In Flight Temperature"

Punti negativi: "Troppo ritardo"

Punti negativi: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Punti negativi: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."

Punti negativi: "The plane was very hot"

Punti positivi: "The crew"
Punti negativi: "Seat comfort"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Being fed was amazing and watching free TV was great!"
Punti negativi: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Punti negativi: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Punti positivi: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Punti negativi: "The earphones could have worked!"

Punti negativi: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Punti positivi: "yes"
Punti negativi: "not really"

Punti positivi: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Punti negativi: "No downsides at all"

Punti positivi: "Crew was excellent -kind nice and very attentive"
Punti negativi: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Punti negativi: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Punti positivi: "Flying with KLM is a pleasure"

Punti positivi: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Punti negativi: "Flight departed 35 minutes late"

Punti positivi: "The entertainment options were good."

Punti positivi: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Punti positivi: "Everything is top notch for an airline company."
Punti negativi: "Nothing.... I enjoyed every moment of the flight."

Punti negativi: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Overall everything was ok."
Punti negativi: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Punti negativi: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Punti positivi: "On time"

Punti positivi: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Punti negativi: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Punti positivi: "Helpful and smiling cabin crew."

Punti negativi: "At some point the luggage was lost. here."

Punti negativi: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."

Punti positivi: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Punti positivi: "The included snacks and the seats."
Punti negativi: "Nothing."

Punti positivi: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"

Punti positivi: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Punti negativi: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Loved the service...everything was excellent"
Punti negativi: "The bus class seat was a bit narrow at the feet"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "Nothing"
Punti negativi: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"