Trova voli economici da Pacifico del Sud per Milano

Punti positivi: "Crew was amazing"
Punti negativi: "Really enjoy the travel with JAL"

Punti positivi: "Yes the airline co-operating so nice and staff were helpful. The seat was so comfortable."

Punti positivi: "I like the spirit of Christmas in some of the staff."
Punti negativi: "Board people by section instead of a madsive line."

Punti positivi: "crew amazing"

Punti negativi: "I didnt get bulk head seats that are near the restroom for my disabled father. He had a terrible flight"

Punti negativi: "Seat cushion could use more cushioning. Larger portions of drinks served"

Punti positivi: "Crew was very polite. Great food and service."

Punti negativi: "Movie selection"

Punti positivi: "The food and legroom"
Punti negativi: "More movies :)"

Punti positivi: "Crew was very nice and did a great job. Comfy seat. Smooth flight!"

Punti positivi: "The crew were very friendly."
Punti negativi: "The entertainment selection is really small."

Punti positivi: "Quick flight"
Punti negativi: "None"

Punti positivi: "Everything, the service and the food is great."
Punti negativi: "Keep it up"

Punti positivi: "Volo partito ed atterrato in orario, nonostante l'aereo fosse praticamente pieno. Sedili comodi e con un buon spazio. Personale gentile e disponibile, consegna bagagli in meno di 15 minuti. cosa si puo' chiedere di piu'?"

Punti negativi: "Flight attendants"

Punti positivi: "Food was amazing. But Yoshinoya wasn't a good idea, I do not eat beef."

Punti positivi: "Nice seats. Ample leg room."

Punti positivi: "Beautifully presented and tasty Japanese food. Electronic windows."
Punti negativi: "Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus."

Punti positivi: "Food was acceptable. Stewardess very helpful"
Punti negativi: "On a long flight it is good to have a good movie. Selection very bad. Seats r not comfortable seat turns into bed but lower part is too low. Poor design. Food not very good"

Punti negativi: "Double standard"

Punti positivi: "Our flight was delayed due to lightning strike on arriving flight, we were transferred to non stop EVA Airline so we can get home and not need a connecting flight in Japan. JAL did all these arrangements without us requesting it. They also were very polite and got our luggage in time to be on the flight with us. JAL is truly a top airline in the world."
Punti negativi: "None"

Punti positivi: "Jenny was the most wonderful flight attendant in Business Class! She checked on me constantly and made sure I had everything I needed."

Punti negativi: "Everything was great!"

Punti positivi: "Service was excellent!"
Punti negativi: "It was a great flight!"

Punti positivi: "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
Punti negativi: "Nothing"

Punti positivi: "No major disasters, comfortable seats, on time."

Punti positivi: "Attendants appeared intolerant and impatient. Not the pleasant courteous crew flying into Japan."

Punti positivi: "I really loved the food they served on the airline, along with the entertainment and the stuardesses. It made for a very enjoyable trip."
Punti negativi: "We didn’t dislike anything except the comfort of the seats, but of course that is expected for the Economy Class."

Punti positivi: "I like the food best.."
Punti negativi: "Hope there will be more tracks from arashi."

Punti positivi: "Very nice quality crew and consistent service. Very helpful at desk check-in. Compared to US airlines, is much prefer Japan Airlines!"
Punti negativi: "The flight was late to board. The crew was polite but not overly friendly. I wish they had an earlier flight so we didn't have a 15 hr delay in Narita but I guess the itinerary is what it is."

Punti positivi: "Good service and very clean plane."
Punti negativi: "After having an enjoyable experience on the first Japan Air flight, the second flight from Narita to Manila was late to board & leave, the food was not nearly as appealing and the flight seats were noticeably less comfortable and less roomy than the first flight."

Punti positivi: "Loved everything including entertainment selection and all the snacks left out as self-serve throughout the flight. Left and arrived on time from JFK to Narita"
Punti negativi: "I'm picky about food and preferred the food to Tokyo on ANA to JAL. However, I take some responsibility for not making a special request pre-flight. I will do so for trip home."

Punti positivi: "I didn't expect neck pillow on board"
Punti negativi: "Seat wilder would be great"

Punti positivi: "Very efficient boarding. Using two doors and a twin aisle plane made boarding very efficient despite the size of the plane and the number of people. Free WiFi worked surprisingly well - I was able to make a video call to my family. The plane was clean and tidy . Not really much more to say as it was a very short flight."
Punti negativi: "No food offered, not even a biscuit, only very basic drink selection."

Punti positivi: "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."

Punti positivi: "Service impeccable"
Punti negativi: "Worst food in the industry. Barely edible."

Punti positivi: "All was fine"
Punti negativi: "Nothing"

Punti positivi: "Went premium economy for such a long flight- NYC to Tokyo- to Sydney. Seats were great as was crew and everything!"
Punti negativi: "No complaints!"

Punti positivi: "The airplane and all crevices"
Punti negativi: "None"

Punti positivi: "The whole service was great. And the airplane arriving on time."

Punti positivi: "Japan airport is big and too much shopping needs to be done, and liked the fact that boarding started just 15 minutes before departure which gave me ample amount of time."
Punti negativi: "Movie selection wasn't the greatest. The mid-flight meal was a burger instead of the beloved ramen."

Punti positivi: "Customer service was awesome and the food was good"

Punti positivi: "Our flight from Tokyo to Beijing was very pleasant. The flight attendants were very polite and helpful. There was a lot more leg room than most American/European airlines we have taken. The food was quite good and we even got Häagen-Dazs ice cream."
Punti negativi: "I wish they had a larger movie selection, but they had most "New Releases"."

Punti positivi: "on time"

Punti positivi: "Direct flight (SAN-NRT) is always nice. (I don't know why JAL always charges more than other carriers.) Check-in desk personal was very kind & caring. Flight attendants are courteous and attentive. Good selection of current release & older movies. Bathrooms were always tidy & clean."
Punti negativi: "When I took this flight last year, food was terrible. So I requested "fruits plate" this time. It was literally fruits only plate. Same types of fruits in different containers. No rolls/bread/ice cream/nothing!!! If I had known this, I wouldn't have ordered it. Boarding procedure needs a vast improvement for economy class passengers."

Punti negativi: "Very slow boarding process in Itami"

Punti positivi: "The crew was very well mannered."
Punti negativi: "Trying to find the JAL counter at Hong Kong International Airport. There is no counter for this flight since it is run by Cathay Pacific."

Punti positivi: "Very polite and fast service, international Languages"
Punti negativi: "Food was a bit boring and bland, but since it was only from Seoul to Tokyo, it was okay. But I was hoping for Japanese food instead of that Egg dish, the entertainment system needs to be updated since the touch screens had a delay of about 10-15 seconds or didn't even function at all."

Punti positivi: "Loved the food"

Punti positivi: "the Crew as always on ANA flights is amazing"

Punti positivi: "The crew was really nice, as you can expect from a Japanese company. Super helpful and smiling. The food was also very good."
Punti negativi: "The space is really tiny. The screen also tiny."

Punti positivi: "Great"
Punti negativi: "Great"

Punti negativi: "Seat was tight and uncomfortable. Good was typical airplane food, adequate, not great."

Punti positivi: "Cleanliness, spacious legroom"
Punti negativi: "Serve coffee more"

Punti negativi: "Cabin to hot"

Punti negativi: "Wonderful food and service"

Punti positivi: "I was surprise that even it was a short 2/3 hour ride there was still food being served. A very nice Japanese breakfast. - smaller plane, bus that picked us up and dropped us off in front of the airport. As we were doing a 12 hour layover, all our check in luggage was taken care of and sent to van"
Punti negativi: "At our first checkin from Korea Ana, seems we have to look at a screen for our luggage just to double check that they made it past customs (never had to do that before) - check in was a bit longer compare to yvr their scanner was much smaller so definitely can’t have big carry on"

Punti positivi: "Good"
Punti negativi: "Good"

Punti positivi: "Food was good"
Punti negativi: "Disappointed with some of flight attendants. ANA used to provide best customer service."

Punti positivi: "Plenty of legroom in economy."
Punti negativi: "Vegan food option unimaginative. Tomatoes used in every dish!"

Punti positivi: "Service was impeccable, as usual, from check-in to boarding. Crew was attentive and friendly."

Punti negativi: "My seat was horrible. I'm sure it was like that for everyone in economy. The seat can't recline putting me in an awkward position for the entire flight. It was a red-eye so I didn't sleep much. Maybe it was the airplane since I flew with ANA last year but with the 787. The difference is almost night and day."

Punti positivi: "Empty seats"
Punti negativi: "Only snack No entertainment No chargers"

Punti positivi: "Staff was great and both the terminals and onboard"

Punti positivi: "Service Staff Price Professionalism as the ticketing area Great in dealing with children"
Punti negativi: "The lounge was somehow poor and noisy because of the airport constructions."

Punti positivi: "My flight is at 9:50 am but I arrived around 5:30 am , as expected the line was already long and one of the crew told us the front desk will not open until 6:30. My husband reserved my ticket going back to US. I was assigned to seat on an exit, but when I went to the gate , one of a female employee keeps telling me if I'm aware I'll be seating on an exit and I said yes , I look for a vacant seat so I can relax while waiting, she went back again and asked me if the front desk desk gave me any paper about the task I have to do when seating on an exit. I read it and understand . She came back again for the third time and borrow my boarding pass and check something and asked me if I want to transfer to another seat, and I said no. I don't know what she wants me to do , but I'm so irritated because she keeps asking me the same question over and over again."

Punti positivi: "Very smooth boarding process and excellent, lovely flight attendants"
Punti negativi: "None"

Punti positivi: "I traveled with my wife and twin sons who turned two last month. It was our first time to fly with the boys, and we were nervous about the flight for this reason. Thanks to ANA's staff both on the ground and in the air, everything went very smoothly. When we arrived at Haneda Airport (around 1:30pm), we went to the Special Assistance counter to get a stroller. The staff was friendly and patient, and didn't rush us at all. (It took a little while to get our things in order.) I was surprised to learn that we could check in from there, drop off our checked luggage and receive boarding passes, as well as an airport stroller. In addition, the boy who was awake at the time received an ANA airplane clip. We didn't get to the gate in time for pre-boarding. I was dismayed to find out that we'd have to take a bus to the aircraft. We had the maximum number of carry-on bags, plus two babies, only one of whom was in a carrier, and we learned that the stroller couldn't go on the bus. A gate agent brought our carry-ons onto the bus. She found priority seats for us and a place nearby to fit a bag that couldn't fit on one of our laps. On board, the cabin attendants were attentive and friendly, and gave toys to the boys. When we arrived at Hagi-Iwami Airport, two of them even carried all of our carry-on bags off the plane for us. (They also helped with our carry-on luggage upon returning to Tokyo. In fact, we had forgotten to reserve a stroller for when we deplaned, and a flight attendant tried to find one near the gate, to no avail.) When I think about all the positive experiences we had in a span of about three and a half hours, I am amazed at all the different people who helped to make our journey easier. I cannot imagine it happening in my home country or on most airlines I have flown."
Punti negativi: "Only the fact that we had to take a bus to the aircraft at Haneda, but the gate agents made it very easy for us."

Punti positivi: "Service, Cleanliness and Overall Quality"
Punti negativi: "Seats could be better"

Punti positivi: "very clean over a 9 hr flight , great seat and flight attendant"

Punti positivi: "Service and food were great."
Punti negativi: "That I was listed as standby when I went to check in; I eventually got my ticket and my preferred seat selection."

Punti positivi: "Great service and crew. Boarding was quick and efficient."
Punti negativi: "No personal inflight entertainment, but it wasn’t an issue with such a short flight from Sapporo to Tokyo."

Punti positivi: "More space than usual between chairs. Crew is friendly."
Punti negativi: "Food was too smelly. Good quality, but airplane food cannot be smelly or it get really unpleasant inside the cabin. Flight attendant need to learn and practice English. Very difficult to understand."

Punti positivi: "Overall experience was excellent. Seating as spacious in economy as I have had in some airlines' premium economy. Food was fresh and quite tasty although nothing to rave about. The staff are always a delight on ANA."
Punti negativi: "The Hollywood entertainment options were limited and not very interesting."

Punti positivi: "ANA is a great airline with a decicated group of professional. I love flying with them!"
Punti negativi: "Can't think of one thing."

Punti positivi: "Clean, friendly and the 787 Dreamliner was great, be sleep with 2 different families little ones keeping me awake."

Punti positivi: "Great service"
Punti negativi: "Interior show signs of aging"

Punti positivi: "The leg space of the plane"
Punti negativi: "Some crew hard to understand they English"

Punti positivi: "Great airline!"
Punti negativi: "some of the gates can be long walk"

Punti positivi: "Incredible service"

Punti negativi: "Delayed 2 hours and people where freezing in terminal. They eventually brought blankets and snacks."

Punti positivi: "Perfect"

Punti positivi: "Crew was extraordinary, very conscientious, responsive, and caring to passengers. Boarding was very civilized. Entertainment system equipment worked great, mechanically. Bathroom was respectably more sizable. Thanks to pilot and staff for getting us there safely."
Punti negativi: "Economy seat was hard and uncomfortable. Meal tray is quite small. For international flights: Not ANA's responsibility, of course: the level of Hollywood movie artistry these days is so poor. Perhaps ANA could consider selecting more movie classics and proven gems in their flight selection. More classicTV shows could help, also."

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "Great food on ANA flight from Malaysia to Tokyo."

Punti positivi: "Great customer service and very kind staff!"

Punti positivi: "Courteous and friendly staff, clean aircraft and on-time schedule."
Punti negativi: "There was nothing I did not like."

Punti positivi: "Food legroom service friendliness"
Punti negativi: "Could not view flight info on map"

Punti positivi: "Again, the flight attendants were kind and tried to be very helpful."
Punti negativi: "The entertainment system was difficult to figure out and maneuver around and it seemed like the choices of movies were all sad."

Punti positivi: "I slept most of the way home so didn`t use the entertainment."

Punti positivi: "Good Business Class, will fly them again. Excellent service."
Punti negativi: "No meal served upon take off, snacks only."

Punti positivi: "Great movies!!"
Punti negativi: "Terrible seats- difficult to find s confirtsble position."

Punti negativi: "Flight attendants didn't speak English; no amenities provided (toothbrush, eye kit, etc.) like Etihad and Qatar provide in economy. There weren't a lot of meal options. There should be double the movies and music offered given that you can go through all of the offerings in one or two legs of a trip. I had four. BBC news didn't work on any leg of the trip and the Japanese news was in Japanese only, no English."

Punti positivi: "Hassle-free luggage check-in process. Amazing hospitality led to a great in-flight experience. Empathy and kindness of staff was exemplary. Every crew member goes above and beyond one's expectations. My wife and my kid had a lovely time and comfortable journey. Will definitely try to book this flight again in future."
Punti negativi: "There was no Indian or vegetarian food. Luckily, my wife carried home-made food."

Punti positivi: "Cabin crew provided great service!"

Punti negativi: "We kept delaying our flight half hour to 45 minutes at a time from 5 o'clock in the evening to one in the morning and then they canceled the flight at one in the morning after sitting there all day"

Punti positivi: "The service is always top notch from the flight attendant, food is better than most airline and toilet is always clean. I could get a good seat with the leg room at my request."
Punti negativi: "Entertainment, the variety of film is quite limited but they have good Japanese movie."

Punti positivi: "The food was great. Very responsive flight crew."

Punti positivi: "the crew is fine. The seat was OK standard."
Punti negativi: "Food was not good on my way back to L.A. Food was no flavor, pork cut up way too big, prefer having small piece of meat soaked up flavor sauce."

Punti positivi: "One of several preferred airlines when flying to Asia. Really enjoy their service, and it's wonderful to wake up to many beauties in view!"

Punti positivi: "Flight was full but crew was attentive and very pleasant. Star Alliance Lounge at LAX had a good variety of food and drinks - Asian, western, small bites, snacks; red, white, bubbly and even a bartender who'll mix up cocktails. I love flying SQ."
Punti negativi: "For a premium economy service, it was really good."

Punti negativi: "Softer seats and more movies"

Punti positivi: "Boarding went smoothly, crew extremely curtious and helpful."
Punti negativi: "Plane was an older model and I did not have strength to recline seat. Quality of seat back screens poor and hand sets difficult to navigate for a technophobe like Ma."

Punti negativi: "Aircrew took my carry on away while I was waiting to board saying it was too large; left me without the essential items I wanted during the 19.5 hours in the air and two plane changes. Other people were allowed to keep carry ons bigger than mine so I don't understand why they did this."

Punti positivi: "The customer service at the Check-in, the flight attendants, the movies and the meals. More than my expectations! Will definitely use Singapore Air in the future in my travelings! Will recommend it to my circle of friends and relatives! Thank you very much. You are the best airline I've used since 1976!"
Punti negativi: "Nothing."

Punti positivi: "The inflight entertainment was great, lots of movie selections"
Punti negativi: "The leg room was horrible. Honestly the worst space I've ever had in a flight. I was shocked considering Singapore air is considered one of the best airlines"

Punti positivi: "Lie-flat seats in business class"
Punti negativi: "4 hrs delay due to failure of Singapore Airlines to have a working plane on site at the appointed time. Even worse: chaotic deplaning with one crew member telling passengers to deplane and another yelling at them in the bridge for doing so. A mess of lines trying to get a new boarding pass for a rebooked missed connection—at the front of the line the agent said oh, you need to wait in this other line. Agents had no clue where to direct passengers and gave incorrect directions that necessitated more waiting. No updates to new flight time in the business class lounge. Once the flight was in the air, service was terrible. Attendants would ask for orders, then never bring them or bring the wrong thing."

Punti negativi: "None"

Punti positivi: "Five Star Singapore Service on board the aircraft."

Punti positivi: "Prompt boarding, friendly service, decent food, plentiful entertainment. Singapore Airlines was a great choice for my flight from Texas to England."

Punti positivi: "Flight time"

Punti positivi: "Great service and very very comfy"

Punti positivi: "Staff were very attentive and checked in on us regularly to make sure we had everything we needed. Food was great and ammenities kept spotless."

Punti positivi: "Entertainment"
Punti negativi: "Way too cold"

Punti negativi: "Older plane not so comfortable for a long flight. Movies, not much choice and far away from seat."

Punti positivi: "more room in the seats - excellent hostesses who are so friendly and helpful - lovely food."

Punti positivi: "Friendly efficient staff. plane 777 business class seat comfortable, and flat bed, once you figured out how to operate it was also comfortable. Food was good but not excellent compared to previous flights."
Punti negativi: "Singapore Airlines business class lounge in Melbourne was less than impressive and the food was atrocious. Lounge in Singapore was large but still overcrowded. Amenities much better and the food was plentiful and interesting."

Punti positivi: "everything good"
Punti negativi: "need new toilet"

Punti positivi: "It’s worth it to pay a bit more for the extra legroom seats."

Punti positivi: "Crew"
Punti negativi: "Food"

Punti positivi: "Spacious economy class seating and great service"

Punti positivi: "Flight crew, food, boarding and entertainment great."
Punti negativi: "Just didn't like the 7 hour delay for the flight. Nobody's fault."

Punti positivi: "The trip was uneventful, with the usual excellent service."
Punti negativi: "Nothing"

Punti positivi: "Excellent flight experience"

Punti positivi: "Crew"
Punti negativi: "Old plane. Worst food I’ve ever had on a Singapore airlines flight. They need to give up on the seafood spaghetti. It was quite awful. Old plane so entertainment system not up to what is expected these days"

Punti positivi: "Staff, food and emenities great for economy class"
Punti negativi: "Inflight entertainment wasn't as extensive as in previous years."

Punti positivi: "Seats, crew"
Punti negativi: "Nothing else other than above"

Punti positivi: "Excellent crew services"
Punti negativi: "Entertainment system is rather tired for today’s standard for first tier airlines, in particular the headphone jacks which may not work from wear & tear. It’s a hit & miss whether the sound works or not. Obviously mine didn’t on one side this time. Very frustrating if you are on a long flight and there’s nothing you can do if the flight is full."

Punti negativi: "Our flight to Bali was cancelled due to the volcano eruption. We did not receive any compensation, but Singapore/Silk Airlines told us they were able to get us a flight home to LAX instead, but that it wouldn't be until the next day. We spent money on a hotel and food and waited until the next morning, got to the airport early for check in only to find that Singapore/Silk had in fact, given up our seats that they had promised us. They said that we now would have to wait another day just to get a flight from Singapore to LAX. We asked to speak with a manager, and eventually were able to get two seats due to cancellations. This was intended to be a very special and romantic trip that was essentially ruined. Since no one could have anticipated that the volcano would cause cancellation, we should be refunded for our flights. We are so crushed that we did not get to go to Bali, and now we may NEVER get to go because we are out of money. At the VERY least, the leg of our flights from Singapore to Bali, and Bali to Singapore, should be refunded. We are extremely disappointed."

Punti positivi: "Service was great."
Punti negativi: "Bit on the cold side."

Punti positivi: "Great flight and entertainment options, friendly crew, free wine :)"

Punti negativi: "Need to be able to upgrade with Krisflyer Miles"

Punti positivi: "Service was best in class"
Punti negativi: "Planes are old. They never seem to use newer planes on the Brisbane leg."

Punti positivi: "Crew, plane, punctuality"

Punti positivi: "they even addressed me by name"

Punti positivi: "clean aircraft and friendly cabin crew"
Punti negativi: "uncomfortable seats, average meals, poor infotainment selection"

Punti positivi: "Punctuality"
Punti negativi: "Food wise can be improved. But for flight meat from ecomnomy class; it's considered good enough."

Punti negativi: "Crew rarely walked aisles with water. Gluten free meal was mediocre. Seat was old and uncomfortable. Entertainment options were mediocre."

Punti negativi: "cramped seats freezing cold"

Punti positivi: "For as long 14 hour journey they sure make it comfortable."

Punti positivi: "Food & condition"
Punti negativi: "Crew were unfriendly and rude"

Punti positivi: "The staff was very friendly and helpful. I got plenty of meals and they easily accommodated my vegetarian diet!"

Punti positivi: "We had the BEST FEMALE flight attendants, they were soooo helpful and one of them came and wrote down my kids' names so she can call them by their names, and they got to choose the food and got theirs early so I was able to help them before mine arrived which was super thoughtful! Food option was pretty good and lots of shows and movies to choose from. Getting ice cream was such a treat for my kids!"
Punti negativi: "The male flight attendants were kind of annoying, they were trying to be funny but didn't work so they just came off arrogant and annoying!"

Punti positivi: "Great food and fantastic service"
Punti negativi: "Needs more legroom"

Punti positivi: "Customer service , crew was nice"
Punti negativi: "Food was terrible out of MEL.. Didn't have any choice at all.. Tasteless , should improve"

Punti positivi: "Awesome crew and food"
Punti negativi: "Seats were not comfortable.."

Punti positivi: "If youre searching for airlines with best timing no delay and great service, book your flight with singapore airlines without any hesitation"

Punti positivi: "The entertainment selection was decent."
Punti negativi: "The crew left a lot to be desired. Very disappointed as when I flew last year, the crew was superb. I'm not a demanding flyer. I really hesitate to even call a flight attendant whenever I fly, so I'm not high maintenance. Incident 1: The flight from DPS to Singapore the flight attendant scoffed when I asked for socks saying that economy passenger don't receive socks on this flight. I didn't appreciate the suggestion that my class wasn't worthy of meeting my request. Her response felt condescending. Her continued interaction with me consistently felt short and mildly irritated with me. I didn't understand why. Honestly, I won't fly Singapore again because of this. Flights are not cheap for me. I spend the extra few hundred dollars because of great reviews and a superior experience last year. I will not be spoken to in a condescending way. On the second leg of my travel from Singapore to LAX the flight attendant once again said that I will not be given socks? Why, thought? I'm traveling for over 30 hours. Have things changed? Second, I asked for a second ice-cream. She handed me the ice-cream then took it out my hand and told me she would have to come back to me. The galley that was suppose to have food didn't seem to have anything. Was I missing something. Be fail on many level."

"Good food,helpful staffs ."

"I needed to change my flight and your company made it extremely difficult. The customer service for kayak was completely UNSAT."

Punti negativi: "It would have been better if the wifi was included."

Punti negativi: "Everything was just great in their business class."

Punti positivi: "Crew was amazing"

Punti positivi: "Another confirmation of excellent QA service."
Punti negativi: "Nothing."

Punti positivi: "Crew was great. They made up for mistakes in a positive and amenable way."
Punti negativi: "Flight was late. There was no communication about it. The flight from Joburg to Doha was late, therefore I missed my connection. The delay was not officially communicated to any of the passengers — no announcements made, no representatives to talk to at the gate — until well past the time that we should have been in the air. It was distressing."

Punti positivi: "Crew was amazing"

Punti positivi: "Easy and efficient boarding process, great Tv episodes selection"
Punti negativi: "Staff was slow to remove plates after eating"

Punti positivi: "Every things was great ."

Punti positivi: "Everything"
Punti negativi: "They are the best and air Canada should learn from them"

Punti positivi: "Empty plane."
Punti negativi: "Service very reactive, particularly with so few passengers."

Punti positivi: "Seat was comfortable."
Punti negativi: "transit timing was a bit hectic."

Punti positivi: "Crew was exceptional. QSuite very comfortable."

Punti positivi: "Nothing"
Punti negativi: "All the food was terrible breakfast lunch and dinner I was sick from eating chicken I started vomiting as soon as I was on my way home , please serve better food , food tastes like factory junk , please offer cold drink and cold water or least ask if you would like ice, all the cups for the beverages was small, seating was very uncomfortable not enough room especially if you sitting next to a large person they kept elbow me and taking up my seating , I was so miserable on a 16 hours flight on Qatar to LAX , very bad experience , please do better, also staff was not friendly"

Punti positivi: "Staff were fantastic."
Punti negativi: "Better movies please."

Punti positivi: "The staff at Qatar Airways did everything they could to make this flight one of the most enjoyable of my entire life. The food was well prepared and exceeded my expectations. I also enjoyed that the food was served at times that minimized the impact of the time change."
Punti negativi: "The movie and TV options were impressive; however, in-flight WiFi and power would have been convenient and improved the entertainment on board the flight."

Punti positivi: "I liked that the flight was not full and I was able to use the entire row of seats and lie down as straight as possible to get some sleep. The crew was very friendly and allowed us to sleep most of the flight --- I guess they figured that most of the travelers prefer to just sleep and not be disturbed during a 15-hour flight. There was a good selection of movies and shows to watch to pass the time. I liked that there was time to go on the city tour of Doha and that there is a counter at the airport for the city tour."
Punti negativi: "My flight started in Kathmandu and the layover for the connecting flight from Doha to LAX was 12 hours. I hope Qatar can come up with a schedule that will reduce the layover down to less hours while still giving passengers time to go on the city tour, if they want to."

Punti positivi: "Great service from all staff ,"
Punti negativi: "Nothing"

Punti positivi: "Best airline I’ve ever flown. A lot more space and amenities for a great price. Boarding was easier and faster than any other airline I’ve ever taken"
Punti negativi: "Wish there were a bit more movie selections but only because it was such a long flight"

Punti positivi: "The plane was relatively new, the original departure time was also slightly delayed, but overall it wasn’t that bad."
Punti negativi: "The hot food has some room for improvement, although it tasted good, there was hardly any vegetables in the chicken dish."

Punti positivi: "Food was delicious as always the crew never disppointed me always made me happy there’s very very good trained"
Punti negativi: "I have nothing I dislike from Chennai to Doha it was only 5 hour journey so I was so comfy"

Punti negativi: "Legroom"

Punti positivi: "Went out of their way to be helpful"

Punti negativi: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."

Punti positivi: "Big seat"

Punti positivi: "Staff is friendly"
Punti negativi: "The seats are tight and I am a slim person"

Punti positivi: "Everything."
Punti negativi: "None."

Punti negativi: "Comfort"

Punti positivi: "Nothing"
Punti negativi: "Crew is meek and doesn’t smile or try very hard. Flight was FULL of nasty Russian tourists. Miserable experience"

Punti positivi: "The flight attendants are always friendly and helpful"

Punti positivi: "I have shifted from shortest routes by flying through kuwait airways or pia to lahore just for comfort i have been customer of emirates but not anymore .."
Punti negativi: "flight onward from doha to lahore should b new ...everything is good i only felt had the aircraft been better and new latest then jurney would have been excellent."

Punti positivi: "Stewards were great"
Punti negativi: "No complaints for this leg of the journey. Entertainment options were mediocre as all legs of my journey had the identical offerings and i pretty much watched all of it in my round trip almost 48 hours of total on plane time."

Punti positivi: "the crew as more customer friendly, and it appeared they really take care of customer, not just put some words on paper."
Punti negativi: "i have requested the child meal on the web site and also requested the seat preferences, however when i boarded the flight, i came to know that they have only honored the seat preferences but not the food. on the serving menu, the veg option was available but we informed that the veg is available only if we have requested it on the web site, i had to survive with add-on food but not the real meal. crew were struggling to serve food for us."

Punti positivi: "Fast"
Punti negativi: "There were no food choice when the cabin crew reach my seat all run out"

Punti negativi: "I had a long trip and as a result I had lost my voice, and the crew had no patient at all. I feel like she just wanted to check the box instead of really making sure I got what I wish for food wise."

Punti positivi: "The in flight service was great.. Crew was excellent."

Punti positivi: "Superiore rispetto alle Business europee. Incredibili le operazioni di chekin: - addetti Qatar Airways raccolgono le valigie direttamente dal taxi e le portano al check-in - immigration con coda separata e nell'attesa drink e cibo - lounge fra le migliori mai viste con self service e servizio al tavolo - comodissimi gli aerei ma qui siamo nella norma - attentissimo il servizio a bordo"
Punti negativi: "Nulla di negativo da segnalare"

Punti positivi: "If we had arrived on time everything would have been perfect. However I did not arrive in Johannesburg because a flight delay (even though our flight was set to let ontime) caused probably 40 people to miss their connections. To their credit, Qatar Airways did find accommodations for us and gave us food vouchers. Otherwise it'd be a zero rating."
Punti negativi: "Boarding took far too long and caused us to be an hour late. Because of this, I am missing out on events scheduled in South Africa. This is very upsetting and it appears that Qatar Airways is too slow with boarding, there was no explanation given for why it took so incredibly long to board."

Punti positivi: "Quite journey"

Punti positivi: "Could not be more impressed with the airline, absolutely would recommend to anyone!"

Punti negativi: "Two meals served. Too many chicken options, so alternates quickly ran out. Also first drinks were served 3.5 hours after boarding gate opened. No drink options at boarding gate."

Punti positivi: "The crew was extremely professional. The stewards were beautiful and young not like on US flights.."
Punti negativi: "The seats were very uncomfortable, My tail bone was hurting badly and sitting on pillows did not provide any relief. The food was terriable. Not much choice."

Punti positivi: "My family was happy with the service provided by Qatar airline."

Punti positivi: "no time now"
Punti negativi: "no time now"

Punti positivi: "Very nice"
Punti negativi: "Crews walking between the lines. They don't care pushing to others. They never said sorry for that."

Punti positivi: "Schermo non funzionante"
Punti negativi: "Poche informazioni sul ritardo"

Punti positivi: "Tutto, aereo , personale, imbarco, intrattenimento, cibo."
Punti negativi: "Le informazioni a Doha del ritardo volo sono comparse sul tabellone a meno di mezz'ora della prevista apertura gate. Comunque nessun problema, Aereoporto confortevole e dotato di wi-fi gratis per chi vola con Qatar."

Punti positivi: "Servizio del personale ottimo, prezzo buono. Ottimo cibo."
Punti negativi: "Aereo datato, poco spazio tra i sedili, intrattenimento multimediale nullo e per un volo così lungo oggigiorno uno se lo aspetta, tant'è che da Doha a Krabi tutt un'altra cosa. Eppure le ore di volo sono simili."

Punti positivi: "Service & cleanliness."
Punti negativi: "Nothing I remember."

"Cibo nella norma è intrattenimento vdeo di bassa qualità"

"La miglior compagnia aerea"

"La miglior compagnia aerea Sempre una garanzia"

Punti positivi: "Il personale estremamente attento e gentile. Non è facile lavorare con le maschere e occhiali per tutta la durata del volo. Trovo che hanno fatto di tutto per rendere il nostro viaggio sicuro dal puto di vista della battaglia contro il virus."
Punti negativi: "Da viaggiatore assiduo Emirates, posso dire che in passato il cibo era meglio e più "speciale". Capisco che in questi tempi pochi euro di risparmio sono un grande aiuto. Per migliorare in Emirates devono solo fare quello che facevano qualche anno fa. Comunque sono sempre tra i migliori."

Punti positivi: "Il personale molto gentile e professionale. Sono stata fortunata perché nella mia fila gli altri due posti erano liberi e quindi ho potuto dormire sdraiata per L a maggior parte del volo"
Punti negativi: "Mi è mancata la salvietta calda dopo l'imbarco e la bustina con il set per il volo notturno. Sarebbe stato molto utile."

Punti negativi: "An airline not only with the best service but the best looking flight attendants. They genuinely smile"

Punti negativi: "Niente"

Punti positivi: "Everything went very well. The staff were the nicest most helpful people ever. Great food too."

Punti negativi: "Had a broken seat it didn’t recline...."

Punti positivi: "The person behind me didn’t have enough space so I could recline back and get comfortable"
Punti negativi: "More spacial seats"

Punti negativi: "No entertainment but it’s probably because it was a short trip"

Punti positivi: "Crew was efficient and kept a busy flight organized."

Punti positivi: "Personale come al solito gentilissimo, cibo ottimo, buona scelta di vini"
Punti negativi: "Il comfort dei sedili in business class dovrebbe essere migliorato."

Punti positivi: "Servizio a bordo"
Punti negativi: "Comfort dei sedili"

Punti negativi: "In"

Punti positivi: "Tutto perfetto: cordialità, cena, confort"

Punti positivi: "Food and attentive of the crew."
Punti negativi: "The boarding took a very long trip on the bus from gate to the aircraft. The entertainment system need maintenance. Screen and head set socket are poor quality."

Punti negativi: "Istruzioni al personale di terra e della luonge"

Punti positivi: "We love this airline!"
Punti negativi: "nothing"

Punti positivi: "Everything else"
Punti negativi: "Cabin crew less approachable than usual"

Punti positivi: "Personale"
Punti negativi: "Poltrona business stretta"

Punti positivi: "Good food friendly staff"

Punti negativi: "Non hanno fatto kit dentifricio calse mascherina"

Punti positivi: "Nothing"
Punti negativi: "No lounge. No notification that the lounge is closed. No compensation in a lounge replacement form just a shitty $40 voucher"

Punti positivi: "Splendido viaggio soprattutto grazie all’upgrade in business, offerto ad un prezzo non eccessivo. Unico neo, con l’upgrade non era consentito l’accesso alla lounge dell’aeroporto di Bali."

Punti positivi: "the crew are nice"
Punti negativi: "food limited selection"

Punti positivi: "All of the above"
Punti negativi: "Nothing that i didn't like"

Punti positivi: "The departure and return flight time, for the price I paid, I felt like I was in more than an economy flight. The meal, the baggage quota, the entertainment. The time flew because by the time the movie had finished, we were starting to descend. I will always look for this flight with Emirates. There is no other flight in comparison, in what you get for your Buck. I believe that other Airlines, ie., Qantas, Virgin Aust, both give you a flight and service, for nearly the same fare but you only get 7kg luggage, no meal just the basic entitlement, tea/coffe/water with a biscuit or something like that and NO ENTERTAINMENT, NO COMPARISON!!!!"

Punti positivi: "Terrific food, not the same old stuff! Professional staff with a great attitude! A little extra legroom never hurts!"
Punti negativi: "Nothing."

Punti positivi: "Need a little more leg room. Staff made sure the toilets were clean."
Punti negativi: "No footrest."

Punti positivi: "A footrest would make the flight perfect."
Punti negativi: "No footrest. Legs got tired. Felt like lifting them up."

Punti positivi: "Spaziosi sedili. Cortesia personale, procedure d'imbarco veloci"

Punti positivi: "Only the salmon meal. I had a fish meal that was so dry it was impossible to eat"
Punti negativi: "The bland food. Tell the chef to be more creative with cholestral free meals."

Punti positivi: "Entertainment Staff"
Punti negativi: "Delayed 40 min Long time for luggage"

Punti positivi: "Good food. Lots of movies"
Punti negativi: "Crying baby in business. Slow meal service. Car service driver didn't want to pick me up at my address when it was snowing."

Punti positivi: "Whether flying business class or economy Emirates really knows how to treat its passengers. Food was good and flight comfortable"

Punti negativi: "personale mediocre"

Punti negativi: "scortesia e ressa all imbarco a malpensa - alcuni del personale a bordo arreggiamento poco prfessionale"

Punti positivi: "Beautiful, clean aircraft with multilingual staff-great entertainment choices"
Punti negativi: "Nothing's ng"

Punti positivi: "Wonderful service. Comfortable flight."
Punti negativi: "My TV wasn't working."

Punti positivi: "Easy, friendly and comfortable."
Punti negativi: "Last row seats so was a bit noisy. But nothing too bad."

Punti positivi: "Was upgraded to 1st class which was amazing - the only thing I didn't like was it was a night flight and not long enough to enjoy it for longer!"

Punti positivi: "Magnificent plane lots of space friendly crew."
Punti negativi: "The person behind me was kind of irritating"

Punti negativi: "I checked in online, but when I went to drop my bags there was about a 20 min delay. the agent needed to make 2 phone calls and conference with 2 supervisors. All this without letting me know what was going on."

Punti negativi: "Our flight from Boston to JFK in Ny was delayed an hour. We got to JFK and ran from the plane to the terminal and they had already closed the door but the plane was still there. They wouldn't let us on the flight and it ended up even being delayed for 30 minutes! We talked to JetBlue and they said they couldn't do anything for us so not only did we miss out on a day in Italy, we lost our a ton of money on all the things we booked for Tuesday. We also then had to get a hotel in ny and everything was booked so we almost had to sleep at the airport but luckily we found a place that had a last minute opening. Still was super expensive and no one helped with a "destressed rate". Now we have to wait until 10 again tonight to try to catch the plane to Milan because Emirates only has one flight a day. This has been the worst travel experience I have ever had."

Punti positivi: "Great entertainment system. Lots of leg room best airline"
Punti negativi: "Late departure but made up time in flight"

Punti positivi: "Well trained crew, layout of aircraft and comfort, wide choice of entertainment, smoothness of ride"
Punti negativi: "boarding was rather disorganized mob scene"

Punti positivi: "ICE entertainment system was of high quality."
Punti negativi: "First, the seats were very small and uncomfortable. I had trouble sleeping, and, the seat was stuck (couldn't move back). And second, the food tasted horrendous. I have been on many flights, and this was perhaps the worst meal I've ever had. The coffee was bitter enough to make me gag (even after I added cream), and the chicken was flavorless. The boarding process was a mess. It was hectic and unorganized. The flight was delayed an hour, and the crew failed to provide an adequate rationale as to why. Speaking of the crew, they weren't helpful. At one point, I had asked to use the restroom, and I couldn't get in. Again the crew provided no rationale as to why. Then, a few HOURS later, a lady approached me and said I could go "very quickly". This was my first time flying with Emirates and I don't think I'll be flying with them again."

Punti positivi: "In flight entertainment"
Punti negativi: "It was an overnight flight but they serve dinner don't turn lights off then other passengers are shaking you awake to have you put ur seat up this was unacceptable"

Punti positivi: "Personale di bordo"
Punti negativi: "Spazio a bordo"