Trova voli economici da New York per Brindisi

Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti negativi: "Our stewardess was not the friendliest!"

Punti negativi: "Too much nonsense with carry on and check in language. I paid for my seat but they changed it for better balance of the plain. Really I weigh 165 lbs. Once the plane reaches altitude they let me take my seat. However the plane was barely occupied and somebody with closer and took my seat."

Punti negativi: "The food is good k"

Punti positivi: "Amazing - they had a full dinner for a 9:55pm flight, with real silverware, complementary alcohol, for economy passengers! Crew extremely professional and efficient."

Punti positivi: "The entertainment was good"
Punti negativi: "The food on the 2nd flight was bad"

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti positivi: "Crew was great. Phenomenal even."
Punti negativi: "Economy seating, so hard to complain, I got what I paid for, but 1-2” more between seats would have kept my knees out of the lady’s back in the seat in front of me..."

Punti negativi: "Actually making the flight"

Punti negativi: "Movies , Wi-Fi , Live Shows"

Punti negativi: "On time"

Punti positivi: "Crew was very nice and attentive"
Punti negativi: "Leg room on my first flight (longest leg of the trip) was not much and when the person in front of me leaned their chair back, my knees were touching the chair."

Punti positivi: "The crew was great! The entertainment was pretty good too."
Punti negativi: "The cabin was WAY too warm."

Punti positivi: "Food was good. Crew was kind and gracious."
Punti negativi: "Seats were extremely cramped. Once the person in the front reclined their seat it was very difficult to get out of the seat. Also better guidance is needed during boarding. Finally, my hand carry was checked 4 times by 4 different people, which means your staff doesn’t trust their own colleagues."

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti positivi: "Great staff and air flight attendants"

Punti positivi: "They have a policy of letting kids under 5 board early which was a boon to us! The veggie pasta was really delicious."
Punti negativi: "The delay to fly was the only issue"

Punti negativi: "Despite listing items desired for breakfast per seat assignment, flight attendant still got it wrong."

Punti positivi: "A very friendly and attentive crew and a decent meal. Comfort is still iffy in coach but better than most American airlines. Good selection of movies to pass the time."
Punti negativi: "Seats in coach are cramped and some have an electrical box under the seat in front of you, so there is no room for your legs or carry on bag. Bathrooms keep getting smaller to jam in more seats."

Punti positivi: "The movies were good, the food was good. Servers were kind and helpful. Clean and overall positive flight."
Punti negativi: "Several delays and gate changes."

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti negativi: "The way the movies, needed extra parts. No touch screen"

Punti negativi: "Our flight was canceled and re-booked today. We’re so frustrated and inconvenience us. Very stressful! Swiss Air notification in email was sent short of notice."

Punti negativi: "I was sitting on seat # 25 A : The distance between the seats in rows # 24 and # 25 was about 6 Inches less than between the other seat rows in front of us and across the isle thus making it VERY uncomfortable when the seat in front was in the sleeping condition. Peter M. Endriss"

Punti positivi: "The line for screening for initial security at Ben Gurion was ridiculously long. Almost one hour in line before we even could be interviewed."
Punti negativi: "Boarding and in-flight experience were excellent."

Punti positivi: "Everything except the seats."

Punti positivi: "The flight itself was very enjoyable. The only negative aspect was that the first leg of the flight was delayed long enough that I almost missed my connecting flight and my baggage was lost."
Punti negativi: "The real reason for the negative review is a combination of the cost of this flight, loss of my baggage and poor service after the flight. I paid nearly $4,500 for an economy ticket from New York to New Delhi. The first leg of the flight, from New York to Zurich was delayed long enough that I made my connecting flight to Delhi within seconds of them closing the gate and as a result my baggage was lost. Once I got to Delhi I had to take a connecting flight to Goa and then drive an hour to my destination, where I was attending a good friend's wedding. All of my baggage was lost during transit by the airline, and unfortunately they never delivered by baggage to my hotel...so I was without formal clothes and normal clothes for the wedding for 4 days. The customer service line was no help, and the airline refused to deliver the baggage to me...the closest they would bring it was the Goa airport which was an hour and a half away."

Punti positivi: "The flight was delayed from Newark to Zurich but they were able to rearrange my connecting flight before landing. The Swiss staff were very courteous and amicable. The food was also tasty."

Punti negativi: "The flight was delayed by 85 minutes from Newark to Zurich"

Punti positivi: "Good staff, good boarding, good announcements"
Punti negativi: "The chairs are so small!"

Punti positivi: "Clean, modern plane, friendly and attentive crew"
Punti negativi: "Cramped space in economy!"

Punti negativi: "It was very late, with us on it."

Punti positivi: "Comfortable flight. The crew was very nice and amenities were fine."
Punti negativi: "My luggage was lost. I had to wait in line forever to file a report. Luckily it was sent to my hotel later that evening."

Punti positivi: "The crew was excellent. They were very efficient and went about their duties without disturbing the passengers."

Punti positivi: "Friendly Staff"
Punti negativi: "N/A"

Punti positivi: "Best food and attention that I've had on an airline in 20 years. Really. I was telling a friend today, Swiss Air started with drinks, gave us a Parisian baguette sandwich, gave us a healthy breakfast of yoghurt warm croissant butter jam orange juice, drinks again, and several passengers surrounding me got special attention, one woman with a baby, a disabled person, and a teenager that was 6'5" was relaocated by the flight attendant without him even asking to a bulkhead seat for more comfort. You don't see this kind a attention to detail on any US flights or US airlines, so I noticed it. It was as if I was traveling back in the 70's or 80's when Airlines would compete for our dollars with their service. I mentioned to my friend that if I had a choice and Swiss Air was one of the choices, I'd choose Swiss Air over any other airline."

Punti positivi: "Stewards are very kind and friendly unlike those in US flights."
Punti negativi: "None."

Punti negativi: "No seat entertainment."

Punti negativi: "Seats were a little uncomfortable, not the leg room but they just felt a little worn down and tilting forward"

Punti negativi: "This plane was better."

Punti positivi: "Good food, ice cream and free alcohol"

Punti positivi: "The seats on Swiss' A330-300 are so comfortable in economy. Easy to find a good position to sleep in. Embrear from Zurich to Oslo is tighter, but food and service like in the old days! Bravo!"
Punti negativi: "Nothing"

Punti positivi: "The flight attendant told me I had to keep my seat upright throughout dinner so the person behind me could eat. I wanted to sleep and couldn't do so without reclining. The seats are tight but I was in the economy plus section so I thought she should have let me recline instead of physically moving my seat upright. And for someone who cared so much about the seat at dinner no one cared about me the rest of the flight. I slept through breakfast and no one left me a tray even. Plus, I had my seat back the rest of the flight including landing which I didn't realize. Isn't it their job to ensure our seats are in upright positions in case we forget or don't realize? Just a very blasé crew."
Punti negativi: "See above regarding the crew. It's not that big of a deal but I really thought the crew was poor. Flight was short and easy enough though."

Punti positivi: "We liked the chocolates, the little things matter. We liked the timing of the flight."
Punti negativi: "The seats were old and uncomfortable and the arm rests did not go all the way up."

Punti positivi: "good food, excellent entertainment selection"
Punti negativi: "late boarding, late take off, missed my connection"

Punti negativi: "Seating and foot space was uncomfortable to me."

"Very warm and friendly greeting and attentiveness during flight. Lack of strict protocol regarding departure. Didn't keep coach from overrunning business class on departure."

Punti positivi: "Food service was very good - and the crew kept going even after we hit turbulence. I'd already been served, but I know from past experience with other airlines that there's nothing worse than smelling the hot food and being told that service is being discontinued,,,,while you're now hungry"
Punti negativi: "Lisbon airport was stressful, perhaps more guidance before releasing us into the melee. I found an Air Portugal email about Lisbon Airport just now"

Punti negativi: "The clarity about baggage fees, really unclear and very expensive."

Punti negativi: "The flight wasn't full but still had some people seated next to each other. Flights should allow for social distancing right now"

Punti positivi: "Clear communication about delays and boarding, comfortable seats, great service."

Punti positivi: "Velocità di volo"
Punti negativi: "Sicuramente l’attitudine del personale (freddo) antipatico non disponibile problematico scortese Ma proprio pena"

Punti negativi: "Did you know the flight was changed?? It moved from Nov 24 to Nov 25. I was never informed of this change that was supposedly made in October.. Even you (kayak) didn’t know bc you still think I took the flight that I booked on your site! I was forced to rebook with another airline and will be expecting a refund and then some and possibly dispute the charge all together."

Punti positivi: "Price. Service and food offered in the plane"
Punti negativi: "The boarding process: everyone crowds into the line without regard of the grouping."

Punti positivi: "Personale cordiale e disponibile."

Punti positivi: "Very happy with the service and seat comfort. Thank you"

Punti negativi: "I was surprised by a $120 fee for luggage. I don't remember any indication from Kayak or from TAP about a luggage fee when I booked or when I got confirmation. Further, I found out that if I had indicated that I had luggage 3 days prior to checkin, I would have only been charged $92 saving me $."

Punti negativi: "Avoid Lisbon airport and TAP Air Portugal at all costs. A 1 hour connection at the inefficient Lisbon airport resulted in a 9HOUR DELAY. MISERABLE. Air Portugal didn’t allow adequate connection time."

Punti positivi: "Puntualità"
Punti negativi: "Pessimo snack delle ore 12:00 Identico a quello del volo delle ore 7:00 Mai successo"

Punti positivi: "Puntualità"
Punti negativi: "Pessimi snack"

Punti positivi: "Seats are comfortable and room for pack pack under seats"

Punti negativi: "A little too warm but not unbearable. We paid extra for seats together but did not get to pick them. We would have preferred a window but were in the middle 2 of 4."

Punti positivi: "Movies and friendly crew"
Punti negativi: "Food was not good Too much meat"

Punti negativi: "I arrived 13 hours late, had two extra flights. I was delayed 3 hours first flight, 1.5 hours second flight after watching two flights that I “wasn’t allowed” to be on depart right in front of me at 9 and 10 instead of the 11 that they rebooked me on. Once I landed in Lisbon after the second flight that o wasn’t supposed to take. We missed the connection by 5 minutes and there were many people flying to my same destination. I had to wait 5 hours in Lisbon when I shouldn’t have ever went to Lisbon. I bought a ticket from Newark to Zürich through Porto 10 hours in total. I think TAP overbooked everyone and seated us on purpose. The secondflight was delayed due to “bad weather” and it was perfectly nice outside. Shame on TAP. I’m sure other people are complaining."

Punti negativi: "Food was terrible especially breakfast"

Punti positivi: "I’m taking offFlight was smooth and service was great."
Punti negativi: "Flight was smooth and service was great. Long wait before taking off."

Punti positivi: "Cancelled flight. Charged for bags even though we prepaid for them."

Punti negativi: "Ritardo di due ore e passa per non precisato guasto tecnico al velivolo."

Punti negativi: "The plane was very small service was not good and the crew were not that friendly"

Punti positivi: "Boarding, crew, timeliness, choice of entertainment, modern plane."
Punti negativi: "Food could be more inspired, legroom is limited"

Punti negativi: "The 2 hour delay!"

Punti negativi: "Mi hanno cancellato il volo senza avvertire, dovevo partire alle 9 del mattino e mi hanno messo nel volo delle 19. Sono incinta e in piu viaggiavo con un bimbo di 7 anni, non ci hanno dato nemmeno un voucher per mangiare e il personale di informazioni a Lisbona sono stati tutti antipatici. Siamo arrivati a Zurigo alle 22:45 non cerano treni per Basilea, sono dovuta prendere un treno per Zurigo HB con tutte le valigge e da lí abbiamo preno un altro treno per Basile. Siamo arrivati alle 2 de mattino a casa. Viaggio STRAZIANTE PER COLPA DELLA TAP."

Punti negativi: "When the flight was delayed the people at the desk did not make an announcement about the delay, what was causing it and what we could expect. People waiting had to find out through rumors. There was no good communication. We also were unable to choose our seat and were stuck in the two middle seats when there were free aisle seats still available. My controller for the tv didn't fit back into the holder easily at all and my husband got a blood blister trying to force it back in. Headrest to hold my head didn't stay put to give proper support while trying to sleep."

Punti positivi: "Flight was delayed leaving Newark so we missed our connection in Portugal which was supposed to take us straight to Venice. Instead TAP gave us a replacement flight to Madrid and then from Madrid to Venice A FLIGHT WITH TWO STOPS IS NOT WHAT WE WANTED OR PAID FOR. Madrid was also delayed and we missed our connection to Venice. We got a new flight from Madrid to Venice and had to wait 5 hours for it. A trip from New Jersey to Venice ended up taking OVER 24 HOURS!!!! Due to the disgraceful disorganization and service of TAP PORTUGA we missed our best friends rehersal dinner a memory we would have loved to have. Extremely disorganized, terrible customer service OH AND WE HAD TO PAY FOR OUR BAGS TWICE to get reimbursed later but I don’t believe anything Tap Portugal says so we’ll see. Staff advice did not align and they were unapologetic for the experience we received."
Punti negativi: "Everything. The travel experience was a literal nightmare and not what we paid for. It’s criminal actually."

Punti positivi: "direct flight to Porto on this airline."
Punti negativi: "too small seating and leg room. meal options could be better."

Punti positivi: "La puntualità e l'assistenza"
Punti negativi: "Avevamo prenotato il lettino da infante ma abbiamo dovuto chiederlo perché non arrivava."

Punti positivi: "Buona l'assistenza"
Punti negativi: "L'imbarco prioritario era un po confuso e non organizzato bene"

Punti negativi: "Ho dovuto pagare 25€ per avere un posto finestrino. Non senso."

Punti positivi: "Food was ok"
Punti negativi: "The customer service I received was horrible horrible horrible especially from the check in counter the were very rude . After booking my flight on kayak I called TAP customer service just to make sure that everything was fine .I asked them about luggage they said I had 2 free and a carry on when I got to the airport said I had to pay for the 2 i said no told them that i called TAP they didn't wanna hear it i asked for the manager she I am the manager and you bought a discounted ticket and there's no luggage with this ticket only acarry on in a mean way if you want the you have to pay $90 for each I tried to call TAP can't get through them when they finally got through them the guy confirmed that I ve called it on the records but it said now it's too late to do anything I am already at the airport that I have to pay and contact them later. I wasted good hour and a half on this and I had to pay $180. After all that at the boarding gate they announced that they will call by zone .they called especial need called frequent flyers zone A never called zone B all they said last minute was this is the final call for flight #.... and I was right in front of them and guess who were the people making the announcement yep the same people at the check in counter"

Punti positivi: "Anything I liked feels inconsequential."
Punti negativi: "My wife and I arrived to the airport for our honeymoon extremely excited. We had been saving for our trip to Italy for months, and we were finally going to get things started. Everything fell apart when we went to check in and we were told that my wife couldn’t use her ticket because she had changed her last name. We were told that there was no way that the name on the ticket could be changed because of TSA regulations. Of course, we were also told that we could have changed the name had we purchased a more expensive ticket. In other words, we were lied to and told the issue was regulation, when really they wouldn’t help us because we couldn’t afford a more expensive ticket. The only help we were given was the pleasure of paying over $1,500 more to get my wife on the flight. I am in the process of trying to get this refunded, but as of now we have paid twice for my wife to fly, and neither ticket has been refunded. We may have accidentally broken a rule, but the only function that rule seems to have is to make us pay twice for the same seat. As of now, I would never fly this airline again, and I would warn everyone away from it. I will update this post if TAP does the right thing by two honeymooners."

Punti positivi: "Meal was OK."
Punti negativi: "TAP changed our seats even though we had paid extra. They were narrow and uncomfortable."

Punti negativi: "Friendliness flight attendees Service on board Equipment/ tv Food beverage service Language skills of flight attendants"

Punti positivi: "It was a very comfortable flight and I love the dinner they served! Would fly TAP again."

Punti negativi: "Poor entertainment"

Punti positivi: "Nothing"
Punti negativi: "The flight was delayed pre boarding and took longer than it should and thus missed our connection to London"

Punti positivi: "Nice crew"
Punti negativi: "No VOD No food available in between meals"

Punti positivi: "I got to London"
Punti negativi: "9 hour delay"

Punti negativi: "My round trip ticket was purchased and in the confirmation it stated that it included one free checked bag. i also went online to reserve a window seat which cost 12.95. When I got to the airport I was told I had to pay 110 for my one checked bag as well as they had moved me to an aisle seat. Basically scammed me out of 122.95. I have complained with ygthe airline and if it is not resolved I will not be flying with them again."

Punti negativi: "There were no power outlets"

Punti positivi: "Entertainment sucks! Monitors are small and poor quality view. Fixed settings for movie options. Shut it off and went to sleep. Seats were too tight and no knee space. Food was ok."

Punti positivi: "Sicurezza volo, disponibilità assistenza immediata"
Punti negativi: "Posti in aereo molto stretti"

Punti positivi: "Sicurezza volo, disponibilità assistenza."

Punti positivi: "If your traveling with a child they are the best! Legroom was good, seats were confortable, and entertainment system was great."
Punti negativi: "Breakfast was terrible but I guess I'm lucky the served it. Didnt like that they changed the baggage policy after I purchased my ticket and wouldnt honor the old."

Punti positivi: "Food was interesting and pretty good. Seats were okay. We were happy we choose tap"
Punti negativi: "We never saw a crew member smile. They verged on being surley. From the time we boarded they were yawning. I do mean all of them were acting uninterested in doing their jobs."

Punti positivi: "Seats were comfortable with plenty of room between you and the seat in front of you. Huge plane. Very nice."
Punti negativi: "My video screen did not have English available"

Punti positivi: "On time, no mishaps."
Punti negativi: "Entertainment system was very old and only partially working."

Punti positivi: "personale ok, svago ok"
Punti negativi: "distanza tra i sedili, comfort"

Punti positivi: "personale ok, sedili troppo vicini e scomodi"
Punti negativi: "aumentare lo spazio tra i sedili"

Punti negativi: "When I booked my flight I was never asked if I wanted to include a piece of luggage so I assumed it was covered, and then I got charged $120 for it at the check-in desk. No apologies whatsoever from the lady, who was pretty rude. I will never fly with them again since the service is not great and this charge made the overall cost of the trip more expensive than traveling with a better airline."

Punti positivi: "Everything"

Punti negativi: "La puntualità"

Punti positivi: "Unfortunately there is not one positive thing I can say"
Punti negativi: "The service was Appalling, this is supposed to be an international flight, I asked numerous times for the WiFi as there is no entertainment on a long haul flight. I asked for water and wine and was more than happy to pay the staff kept telling me they would return and didn’t. I’m not sure what they were always in a hurry to do other than to avoid providing good service. This was not the cheapest flight when I booked and this airline should come with a warning, poor service, equally disappointing food no drinks and no entertainment. If I had know this I would have paid more or flown with an airline that has an acceptable standard for an international flight and the service that should be provided. I feel at fault as I didn’t know an airline like this existed. I just thought it’s european and international and it will be fine. I was truly so uncomfortable and upset. On my way home I was charged $150 euro for my bags which I was under the impression my bags were included. There was no stating of this high cost, once again I would have flown with another airline if I knew of this and didn’t pay leaving America as it said my bags were covered. I hope something is done to make sure it’s clear to customers that this is a horrible and basic airline and it wasn’t cheap. I’m disappointed in all involved and have learnt a lesson but I am dreading this flight home I am about to take. Regards Hannah"

Punti negativi: "This is a complaint regarding a luggage that was not included in my fare ticket. I was not informed from your company Kayak that the luggage was not included in the price. I had to pay extra money on top of the fare ticket of $150 for just one luggage just because was not mention on the fare ticket. Please give me an explanation of your policy in regard, and please advice people in regard of what I just mention otherwise I think your company tricks people without mentioning clearly that suitcases are not included to lower prices"

Punti negativi: "No tv for an 8 hour, overnight flight."

Punti positivi: "I loved the selection of movies and games. I was surprised to get two meals, both dinner and breakfast; the food was good and appreciated."
Punti negativi: "Boarding was a little confusing, but I was happy to get on the plane and have space for my Carry-on"

Punti positivi: "Boarding"
Punti negativi: "Entertainment"

Punti positivi: "The crew was helpful, well spirited, and timely."
Punti negativi: "The inflight TV monitors didn't work."

Punti negativi: "After 2 days at the airport I still waiting for the airline to give me a date and new time for another flight since the airport is having problems after the storms on Wednesday, they don’t have a counter or anything where travelers can ask questions and have problems solve. They keep making you come but with no guarantee of anything. No one knows nothing, it’s very bad the way they are managing the situation."

Punti positivi: "Boarding process"
Punti negativi: "A sick/drunk/unfit person delayed the take off for 1 hour, and absolutely nobody informed the rest of the passengers about the situation. We all saw her but no idea what was going on. The aircraft is old, without personal entertainment (Air Europa provided free Wi-Fi to browse a small selection of content though)."

Punti negativi: "I booked a Delta flight and got an Air Europa flight. The flight was two hours late. The plane was really old and and had no screens, USB chargers, super tight space and things kept breaking. I’ll never book a flight that is operated by Air Europa."

Punti positivi: "Service was good food was very good."

Punti positivi: "Low Fare"
Punti negativi: "No IFE in Coach"

Punti positivi: "Flight crew was accommodating. Moved us to an empty row so our infant child could stretch out and sleep."
Punti negativi: "Have to pay to secure seats in advance. No access to a bassinet even though we were traveling with an infant"

Punti positivi: "The airplane was clean, and the staff were correct and professional."
Punti negativi: "The seating is very tight. I also didn't appreciate the ongoing videos on the main screens, many of which were distracting in a negative way. Boarding was also a bit chaotic. Rather than call us to the plane by rows, we were asked to form two lines, right at the moment of boarding, and the passengers all had to scramble together and jostle our way through."

Punti positivi: "Price was very good. That's a big plus."

Punti positivi: "Comfort & choice of food"
Punti negativi: "Entertainment and lack of options for it"

Punti positivi: "None"
Punti negativi: "Still haven't received been over 2 days."

Punti negativi: "Look tasted old and greasy"

Punti positivi: "Wide body plane A330"
Punti negativi: "Seats too narrow. No individual TVs, no entertainment, not even a music channel available."

Punti negativi: "Flight attendants were very rude apart from that it was great"

Punti positivi: "Food was ok."
Punti negativi: "Very tight space on longer flight"

Punti positivi: "The crew was very pleasant."
Punti negativi: "Did not like sharing a screen with the entire plane. Wish there was individual screens behind the seats."

Punti negativi: "Boarding delay"

Punti negativi: "Website not working. I had to call and was sent a PDF boarding pass without a barcode. I ended queuing at the checkin counters again."

Punti positivi: "Almost nothing"
Punti negativi: "No entertainment per Seat, Small seats and the crew was terrible and not polite"

Punti negativi: "No vegetarian options at all"

Punti positivi: "I was upgraded to business class which was very spacious and comfortable. The chair fully reclined and I was given a pillow and duvet. Details like a travel bag with socks and a toothbrush were a pleasant surprise. I was thrilled that I could charge my devices all at the same time due to ample outlets."
Punti negativi: "The food was just okay (only one option) and I had to ring the attendant to ask for water. There was no beverage service on a 7 hour flight and that seemed odd to me."

Punti positivi: "Was delayed getting into a gate once we arrived but other than that, overall a good flight."

Punti positivi: "Great value for the money, pleasant crew, good food, and comfortable seating."
Punti negativi: "In flight entertainment limited to a few small TVs in the center."

Punti negativi: "People were boarded by standing in a line instead of zones. We stood in line for a good 30 minutes. Also, while standing in line, a gate representative decided to take the back half of the line and move them to the priority line to "expedite the boarding process". As one of the last people in the original line seeing everyone behind me board before me, I was annoyed. This was poor form."

Punti negativi: "No outlets!"

Punti positivi: "The movies were good."
Punti negativi: "The breakfast was horrible. Just bread and yogurt while firat class got sausages. The flight to madrid was 3 hours late that those with kayovers were scared of missing flights. Inefficient and unprofessional."

Punti negativi: "My flight was changed twice after I purchased it and it was delay over two hours. When it finally was time to"board" we found ourselves getting into a packed bus where we needed to stand to get to the actual plain. They never anouced it as such, elder people that night were struggling without previous notice. Very unprofessional and insensitive airline. Never again."

Punti positivi: "The employees of air Europa are always so friendly and helpful. The flight, the price, the value for money is excellent."
Punti negativi: "I didn't like the breakfast."

Punti negativi: "Airlines provides no customer support. Do not take it. You have been warned. If you need any changes or any cancellations the policies are extremely unfair. Complete garbage."

Punti positivi: "The flight was delayed for five hours."
Punti negativi: "The waiting."

Punti negativi: "The flight was supposed to leave at 10:05pm. It was inexplicably delayed to 10:35- not a big deal BUT we didn't take off until a little before midnight. We sat on the Tarmac with the bright lights on in the cabin for over an hour (I asked if they could dim or turn off the lights and was given a surrly look by the flight attendant). Boarding was a mess with little method but they did allow families with children on early. Exhausted, with toddler in tow, I was excited for the plane to get going to turn the lights off but no, first there was dinner service. Really? At 1am? Finally, lights out at 1:45 and we could sleep only to be awoken 2 hours before landing with breakfast service. And they weren't even quiet about it. There were no individual tvs in coach and the wifi doesn't allow any streaming (plus it's $50 for the flight) Can't wait for the 6 hour flight back"

Punti positivi: "Plane made it across the ocean."
Punti negativi: "Crowd like cattle at boarding. Seats poorly designed so you can't eat without spilling down your shirt. (Coach, natch.) My (and many) entertainment stations didn't work at all. Pilot didn't say a word the whole time altho lots of turbulence. English announcements fast and incomprehensible. Food really pretty wretched. All this in comparison to other transatlantic carriers at this point is frankly poor. (I do this 4 or 5 times a year. for years.)"

Punti positivi: "Food portions were generous."
Punti negativi: "Possibly the most uncomfortable chairs ever. Entertainment was also outdated."

Punti positivi: "That I arrived safely. That it was cheap. Being fed twice in a short amount of time was a surprise."
Punti negativi: "Plane left much later than it should have. Cramped, uncomfortable seats that barely had much padding. The worst part were the other passengers—about 30 or more kids (late teens or early twenties) who talked loudly throughout the entire redeye flight. Sleeping was impossible. They were never asked by the staff to quiet down."

Punti positivi: "10pm red-eye flight from JFK to Madrid was cancelled, passengers were made to wait extra hours before having this be confirmed. Then we were told to return to the airport the next day for a 2pm rescheduled flight only to find no Air Europa workers even there, and that we'd be put on the 10pm flight for that night, combined with people already on that one. Virtually no compensation nor apology with the exception of ONE worker who joined the air europa staff that afternoon during the re-check in process. Once finally on the aircraft, we left an hour late, as well. Upon arrival in Madrid, spent a long time searching for the way to get compensation back for my taxi rides, and was given options to do online, call, etc., so the process is still ongoing. I will think twice before flying with them again!"

Punti positivi: "Nothing good to say about Air Europa"
Punti negativi: "They canceled our flight and made us stay in JFK for 30 hours. Promised a plane out at 3pm the next day which never happened. Flew at 10:30pm and missed a full day of our honeymoon. No compensation or apologies. The flight was terrible very cramped seats, no entertainment, and horrible food. I suggest to never ever fly with this airline."

Punti positivi: "Super friendly and accommodating."
Punti negativi: "No problems"

Punti negativi: "the flight kept getting delayed. There was NO AIr Europa represtentatives at the airport. Telephoning them was not helpful. They either hung up on me or kept saying to call back later. Flight ended up being cancelled. Shuttle busses to hotel, which was a a full hour away took us hours to get to. Arrived at hotel at 5 am! Return was said to be at 10am but wasn't until noon for what they told us would be a 3 pm flight. Ongoing lies. Flight didnt leave until 10:30 pm and then there was a 45 min delay on the plane. Plus lots of waiting in lines all day. It was horrible. Missed a full 24hrs in madrid. Hope to get some money back as compensation."

Punti negativi: "Volo in ritardo"

Punti positivi: "Went to Barcalona for a wedding, Air Europa was the best price by far. We didn't get delayed once and our checked luggage made the transfer in Madrid."

"Uno snack oltre al bicchiere d'acqua, sarebbe molto gradito in un volo di oltre un'ora, per il resto, old is gold, aerei soliti e personale molto educato."

"One of the last flights of Alitalia... It will be out of business in s couple of weeks.. sad..."

Punti positivi: "Sedili comodi, assistenti cordiali"
Punti negativi: "Il prezzo....Roma Torino 350€ lo ritengo un furto"

Punti positivi: "Il personale era gentile..tutto comodo ottimo direi. Grazie"

Punti negativi: "Il mio volo è stato ottimo grazie."

Punti positivi: "Alitalia è sempre Alitalia, tutto perfetto"

Punti positivi: "Niente"
Punti negativi: "Il comfort dell'aeromobile"

Punti positivi: "Comodità dei posti,"
Punti negativi: "Nel momento che abbiamo saputo del ritardo di quasi 1 ora potevano passare oltre all'acqua anche con altro"

Punti positivi: "Imbarco veloce, e personale molto gentile"
Punti negativi: "Food and beverage"

Punti positivi: "Excellent dinner"
Punti negativi: "Breakfast was dreadful"

Punti positivi: "Niente"
Punti negativi: "Cambio aeromobile e cambio posti"

Punti positivi: "Personale gentile"
Punti negativi: "Imbarco"

Punti positivi: "Aereo in linea con le altre compagnie primarie"
Punti negativi: "Cibo pessimo, una compagnia come crede di essere Alitalia, che per un volo di linea serve una bustina di snack, proprio senza eleganza, forse i dirigenti dovrebbero volare con altre compagnie, arrossirebbero dalla vergogna. Mai più"

Punti negativi: "More variety of movies"

Punti negativi: "Tutto"

Punti positivi: "Flight was smooth"

Punti positivi: "Asientos incómodos y cabina muy antigua. Se sentían fierros del asiento en la espalda"
Punti negativi: "Sistema de entretenimiento muy antiguo. Conexión de audífonos no funcionaba en mi asiento y no me dieron solución. Vuelo de 14 hrs sin entretenimiento es terrible."

Punti negativi: "Stile e professionalità degli operatori Alitalia che difficilmente potranno raggiungere i voli low-cost"

Punti negativi: "Alitalia sempre un passo in più ad altre compagnie, personale cortesissimo e ottimo viaggio"

Punti negativi: "Allestimento interno dell'aereo e Stuart più attenti a far rispettare le regole a tutti i passeggeri"

Punti negativi: "This flight had the least legroom of any flight I've ever taken."

Punti negativi: "Eccessivo ritardo"

Punti positivi: "ok , abbastanza comodo"
Punti negativi: "spazi"

Punti positivi: "People next to me"
Punti negativi: "Seat, food , no fee for bag, and service"

Punti positivi: "Niente"
Punti negativi: "Tutto"

Punti positivi: "Cordiale, professionale e disponibile ad accontentare ogni richiesta del passeggero"
Punti negativi: "Wi-Fi a bordo"

Punti positivi: "Very uncomfortable seats, entertainment system was outdated, airplane was shabby and the main meal was horrible."
Punti negativi: "It is obvious that the airline has not invested funds to keep up and it shows. I will avoid flying Alitalia in the future."

Punti positivi: "nice crew on the Rome to US leg"
Punti negativi: "Airline food is usually bad but this was inedible. Tiniest seats ever. Outdated entertainment selection. Obscene baggage fees. Never ever again- not worth the ‘deal’"

Punti positivi: "Volo Londra Roma, aeromobili con ancora sufficiente spazio davanti anche nei posti normali (io alto 1.90) e cintura comoda che non resto soffocato (io peso 140 kg). Personale gentile e almeno un piccolo snack e acqua. Chi si lamenta di Alitalia, voli prima con altre compagnia di bandiera (BA o KLM)."

Punti negativi: "The plane was delayed 1 hour waiting for a crew member to show up. This caused me to miss my flight to the US at DeGaulle"

Punti positivi: "Puntualità, siamo partiti in tempo e arrivati a destinazione addirittura con 25 minuti in anticipo, un vero record. Check in veloce."
Punti negativi: "Manca in assoluto la cordialità e simpatia al counter, le signorine sono stressate e scorbutiche, ci domandiamo se forse le condizioni di lavoro siano peggiorate per loro, non troviamo un'altra spiegazione. A bordo dell'aereo tutto quello che riguarda l'intrattenimento, video film, air show , musica assolutamente scadente, parlo della tratta Roma Sao Paulo, vecchi aerei datati con le apparecchiature e schermi vecchissimi e addirittura mal funzionanti. Il cibo un altra pecca, con tutto rispetto ,ma forse si mangia meglio alla mensa della Caritas. Nota dolente, finito il pranzo manco il caffe ci hanno offerto nonostante il sacchettino con il cucchiaino e zucchero fosse presente. Come detto prima la maggior parte della crew sono altezzosi e depressi. Il comandante parlò al decollo e non si è più sentito dopo un viaggio durato 12 ore, tratta fatta di giorno quindi una parolina la poteva sprecare durante la traversia, che ne so il tempo, il volo, turbolenze ecc."

Punti positivi: "Velocità delle varie fasi."

Punti positivi: "Veloce imbarco, veloce lo sbarco, veloce ritiro bagagli. In meno di due ore dal check in all’uscita dall’areoporto di Pisa."

Punti negativi: "Alitalia is the worst airline company"

Punti positivi: "Tutto ottimo personale è una gentilezza que se vedi poco in le compagnie aeree"

Punti positivi: "Good service"
Punti negativi: "Disorganized confusing boarding process, tight seats in coach."

Punti positivi: "I don't think I say anything I liked."
Punti negativi: "Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience."

Punti positivi: "Nothing"
Punti negativi: "There isn't enough space on plane to enjoy the flight, it was more of, you have to go from one location to another. If it was more than 2 hours, I would have hated it even more."

Punti negativi: "Abbiamo atteso 30 min dentro l’autobus aspettando che il personale facesse arrivare il trasporto speciale per una persona malata. Certe cose vanno organizzate prima..."

Punti positivi: "Il ritardo dalle 21.45 alle 2.30, 4.45 ore per motivi tecnici: una sofferenza anche se avevo la business ed hanno tenuto aperta la Sala Alitalia fino al nostro imbarco. Cibo ovviamente non provato, perché non era il caso di cenare alle quattro di notte. Confort buono, in Magnifica. Personale praticamente inesistente: hanno offerto un frizzantino o un succo subito dopo l’imbarco, hanno chiesto se qualcuno voleva mangiar qualcosa e poi sono scomparsi per 10 ore. Nessuno chiede ai passeggeri se vogliono qualcosa: dove sono aperitivi, snack durante tutto il viaggio, liquori che Alitalia sbandiera ?"

Punti positivi: "The flight itself was pleasant."
Punti negativi: "The trip was apparently booked as a flight to Madrid with a one-night stopover in Milan and yet the ticketing staff told me that I would not be able to check my bag to Milan since it would go directly to Madrid. I found this to be very odd since I booked a multi-city flight through Kayak. I was also unable to use TSA pre-check with Alitalia, which was inconvenient."

Punti negativi: "Per un volo di soli 45 minuti gli assistenti di volo hanno tirato fuori un carrello con una scelta di bevande e cibo esagerata. Son riusciti a servire le file da 1 a 10, spiegando ai passeggeri quanto era corto o lungo un certo tipo di caffè latte, quanto era salato o dolce un tipo di snack, come erano i succhi, birre e vini. I due terzi dei passeggeri dalla fila 11 in poi sono rimasti a digiuno perché bisognava prepararsi all'atterraggio. Ridicoli. Inadeguati."

Punti negativi: "They l lost my p partners lugage in Rome .. and now it has ruined her whole Holliday"

Punti positivi: "Imbarco rapido Personale"
Punti negativi: "Spazio per le gambe sempre un po’ limitato"

Punti negativi: "the food is terrible. he literally dropped my bread and picked it back up to give to me. it was soggy, tasteless and disgusting even more given the rude crew. I never comment a review unless it was a good or extremely terrible experience. One of the crew members was extremely rude to Americans. God forbid we ask him a question he would keep walking. For the price I paid and the duration of my flight (12 hours from LAX-FCO) I wish I chose a different airline. that was the most uncomfortable flight I've had in a long time and I travel often."

Punti positivi: "La bevanda"
Punti negativi: "Cambio posto"

Punti negativi: "Ritardo di circa 2 ore nella partenzs"

Punti positivi: "nothing special"

Punti negativi: "Atterraggio pessimo"

Punti positivi: "Qualità del volo nel insieme"