Trova offerte per voli da New York a Venezia

Punti positivi: "👍"
Punti negativi: "👍"

Punti positivi: "Service is good"
Punti negativi: "If 5 pounds is over to figure it out and go thru and next time will doit Wright"

Punti negativi: "Everything was great, service was awesome! Thanks to everyone!"

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "The airplane was brand new and the service was very good."
Punti negativi: "The ground handling team was very rude and they refused to help me and they acted very aggressive for no reason"

Punti positivi: "Boarding that’s all."
Punti negativi: "Food, crew, entertainment they should upgrade the TV very important it’s very outdated but Istanbul airport is awesome."

Punti positivi: "The food was awful. Cold sandwiches all the way. Frozen drinks. No hot drinks at all."
Punti negativi: "Change the variety of the food same as other airlines do"

Punti positivi: "sedile comodo"

Punti positivi: "The crew was very helpful even though English is not their first language."
Punti negativi: "Maybe the food expections."

Punti positivi: "i like the food and movie choices."
Punti negativi: "Crew was little bit rude. They didn’t help me to find the spot for my carry on luggage."

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti negativi: "Check in is insanely long. Terminal 1 at JFK as usually Absolutely terrible. Line to go thru TSA is exacting 40 min at 12 am Midnight. We pay so much (in the price of our ticket) to be treated as cattle !!!"

Punti positivi: "The staff member who checked me in was very friendly"
Punti negativi: "the inflight staff needs to improve their behaviour in dealing with passengers. Some were quite rude. The aircraft seats were extremely cramped. The food selection was quite poor."

Punti negativi: "The business class seats on Turkish fully recline which is my top criteria. The window seats don't have direct aisle access though. The food was good as always on the flight. The weakest part of their offering is in the entertainment area where the movies are out of date and the TV series haphazard."

Punti positivi: "On time flights. Free entertainment. Good food. God plane."
Punti negativi: "Nothing, really."

Punti positivi: "That was extremely nice of the company that we had that little package with toothpaste, toothbrush, pillow, slippers etc. Very happy about that."
Punti negativi: "I wish I could have access to wifi on the plane, to tell my family how I was doing."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti positivi: "Everything"

Punti positivi: "Everything else but seats."
Punti negativi: "Seats are very small and there is not much room even though I am only 5.4 and 140 pound."

Punti positivi: "Excellent service. Very tasty food."
Punti negativi: "Too many voice announcements, interfering with the entertainments system."

Punti positivi: "Food and service in business class were splendid."
Punti negativi: "Absolutely nothing!"

Punti positivi: "Food was great. Crew was nice overall."
Punti negativi: "When we arrived they tried to convince us to let our 4 year old fly w a broken tray table. After escalating they wanted to remove us but some other passengers intervened and helped. Entertainment system totally sucks. Movie selection was good but a headache to navigate."

Punti positivi: "Food on flight was good, captain was good pilot"
Punti negativi: "Flight from NY to Thessaloniki had a medical emergency. Plane was diverted to Manchester Airport in England to help patient on flight. This caused over 3.5 hour late arrival into Istanbul. This caused me to miss onnnection flight. There was very poor information or guidance by staff once we arrived into airport. I had to walk long long distances from the gate without assistance. I had requested wheelchair assistance considering I just had spinal cord surgery and In need of assistance. I was forced to stay over night in Istanbul and waited over 12 hours next day in airport for next available flight to Thessaloniki. I missed my brothers wedding night and could not be his best man for wedding from ordeal which was not fair! I also payed a premium price close to 1000k USA dollars for flight I could of booked many tickets with such a long layover and extra expenses buying a visa and food for half the fare I payed. This was not fair especially when a plane is diverted for medical emergency! To top it all off being a medical doctor I loaned and assisted staff with passenger and offered my consultation. services to emergency medical physician whom was called by crew for help and finally which reccomended to divert flight to Manchester to assist the passenger In crisis! Your welcome Turkish Airlbes Kindly Dr Tamir Kharouba MD"

Punti positivi: "The food, comfort and wine on Turkish Airlines was wonderful."
Punti negativi: "Turkish Airline’s needs to improve their online experience. Please just pay someone to fix it - you don’t have the city of Los Angeles as a option for home address. In case TA’s web developers are reading this, Los Angeles is the city with LAX in it. I guess you don’t have to know every city, but maybe download a complete list of cities and use that? There are lots of open source options and I can help you, if it gets confusing. Or, alternatively, allow users to type their city with a keyboard. Scrolling through every city in the state of California is not easier than typing Los Angeles. Especially when arriving at Los Gatos and thinking “wait... did I miss it?” That’s not the only thing wrong with your website, but start here. Look Turkish airlines is wonderful, I’m just saying that it was hell actually buying a ticket and signing up for your rewards program."

Punti negativi: "Screaming babies"

Punti positivi: "The landing"
Punti negativi: "The crew nasty stwarts"

Punti positivi: "All the staff was polit"

Punti negativi: "We r a family of 5 and we did not seat together this Waht bothers the most of the trip that they couldn't put us together"

Punti negativi: "seats a bit tight"

Punti positivi: "Service was excellent Food was delicious..."
Punti negativi: "Everything was perfect..."

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti positivi: "Turkish airlines is the only airlines I fly with for many reasons. Their quaility is a lot better than most of the airlines out there. ( I've flown with many) Although it does tend to be a little bit more expensive it's deffinetly worth it in my opinion."
Punti negativi: "However, unfortunately I have noticed a decline in their service. The food was not as great as it usually is. I had salmon and it was very dry. With the amount of money given to the flight they could have paid attention to it more. It also happened to be my birthday on the flight and my friend who was flying with me called the airlines to ask if there was anything special that can be done. Happily they said that they did do celebrate birthdays and anniversarys. Sadly though nothing was done. Overall was it horrible I would say no but they are starting to loose quality"

Punti positivi: "Everything was great. Service. Very comfortable. The staff was great"
Punti negativi: "N/A"

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti positivi: "Crew, food, beverages, and entertainment were very good."
Punti negativi: "Flight from JFK was delayed, and as a result we've lost our luggage. Unfortunately, Turkish airlines has no delivery service at Kharkiv, which is absolutely inconvenient."

Punti positivi: "Nothing, sorry!"
Punti negativi: "The middle seat that I got. The first 30min the plane was super hot plus it was very hot outside. When I boarded the plane, I asked if there were any exit row seats open. I was told no. I sat down 5 rows or so behind the exit. 15 min later the attendant started moving children from the exit rows to different seats. I raised my hand to be placed in the exit row but was ignored. The flight attendants were slow and rude. I asked for two white wines with my food, and was looked at with disgust. I was told that I can have one, and when I finished it, I could have the second one. I said ok. Well 30 MINUTES later I touch the attendant button and no one came. Finally after 5 min someone came to take my order. She quickly came back and said they were out of wine. This was a very disappointing flight."

Punti positivi: "The seats were okay and entertainment was okay. But other than that -"
Punti negativi: "Don't sit in row 27. You will be the last people on the plane served...unfortunately that means that the row behind gets food about 45 min before you do. And overall - it took about 4 hours to get our first meal."

Punti positivi: "I have to say that I flew with different companies in my life, Turkish surprised me with the extra luggage and the quantity of food ( I am vegan and they gave me 2 yummy vegan meals). Also the sear were more comfortable than I expected"
Punti negativi: "First of all the staff needs to work on their customers service. The flight was 1 hour and 45 min late and I had another flight to get in Istanbul to get to my final destination. I almost did not make it. The staff never gave us an explanation about what happened at the JFK I flew for 10 hours scared and stressed out. I asked the staff if it was possible at the time of landing to get out with the business class or somehow to get out before everybody else, but they were completely useless. Also in the middle of the flight a woman started feeling very bad. She had an intense migraine because of the high pressure, clearly the woman was not used to fly very often. The poor woman was ill and the entire crew was surrounding her. 7 ppl standing in the way of customers, a male attendant touched my shoulder with his private parts at least 5 times. Also every time they passed by the would hurt my shoulder or my arm with out even apologize. What kind of customer service is this? Forgetting about all the other passengers? Creating a situation of panick just because of how unprofessional they are? You can be the most comfortable or cheapest airline company and add all the luggage and food you want but if your crew doesn't know anything in customer service the customer will fly with a different company next time!"

Punti positivi: "Ozan was a perfect attendant. Always asked us how we were and helped us when we needed anything."

Punti positivi: "I really enjoyed having all of my concerns over delayed flights and possible missed connections rudely dismissed or outright ignored."
Punti negativi: "Flight was over an hour late boarding and spent nearly 45 aboard the plane waiting to depart. No updates from the staff about our departure status or boarding status throughout the almost 2 hour delay. Got an email from Turkish airlines about this issue and they claim the flight was only 25 minutes late departing. Exaggerations occur sometimes when people are inconvenienced so I checked my call logs and social media accounts and found I completed multiple phone calls and status updates from New York over and hour after Turkish airlines tells me I left. One of us is lying and at this point I'm inclined to agree with facebook that I was still in JFK airport an hour after my flight was scheduled to leave when I updated my status to gripe about the delays."

Punti negativi: "I t would have been much better to have a faster check in process"

Punti positivi: "Almost everything but the checkin process at JFK with Turkish Air agent speaking poor English and casting doubt that everything is going to be fine with my trip. Instead she was reacting "the rules are changing every day" and didn't not weather I should need visa for my native country (?!) although I have showed I was born in that country (Macedonia) and the holders of US passports (which I am) -- do not need entry visa to that country. Everything else was good or excellent -- especially food and airplane crew."
Punti negativi: "The checkin process at JFK with Turkish Air agent at JFK (New York) on May 24 - 2017."

Punti positivi: "Aircraft good, crew members respectful, food was good."
Punti negativi: "Confusion delayed takeoff by 1 hour or more. Staff at gate had an issue in their system. They let others after me on the flight but said would be missing luggage. I said that is fine. Ten minutes later they said they would not let me board. I spent no less than 4 hours trying to get out of the airport-- waiting for visa and then through customs. Every Turkish airline desk took a long time and I was sent to at least 4 Turkish airlines desks. It is all a mess. So I am one day delayed in my arrival to my destination. This has been so frustrating!!!!!!!"

Punti positivi: "Price, Price, Price"
Punti negativi: "Keep going KAyak"

Punti positivi: "Nothing"
Punti negativi: "I have had flight from New York to Tel Aviv with connection through Istanbul. The flight from JFK got delayed and for unknown reason when arriving to the gate in Istanbul my seat was given to other passengers - though I came to the gate before the boarding was closed. I have never in my life received such a poor service. I was lied/misled/attacked by Turkish airline employees in the gate and in the transfer desk. I would never recommend taking Turkish airlines to anyone"

Punti positivi: "Entertainment was great and so was the food. Boarding process was quick"
Punti negativi: "You dont have your own air vent and regardless of how much money they make from your ticket, they try to conserve in air. Asked multiple times because myself and everyone around me were fanning themselves off, staff didn't care and temperature didn't change."

"Up-to-date entertainment such as movies."

"Il personale di bordo molto ad accusare e puntare il dito esauriti al massimo. Personale da cambiare totalmente"

"Flight was good food mediocre seats mediocre for coach extra."

"The BA staff at the rear of the plane were extremely helpful and professional. Very unfortunately for me, I had developed a cough prior to flying, and when a couple of passengers complained they handled the situation very professionally and did not make things in any way awkward for me. Would most certainly recommend BA/Iberia to my friends for future travel."

Punti positivi: "Food"
Punti negativi: "Comfort"

Punti positivi: "Imbarco veloce"
Punti negativi: "Sembrava una barca da quanto si muoveva"

Punti positivi: "One lady was so mean when I asked her a question ."
Punti negativi: "Be more smiling and helping customers when needed"

Punti positivi: "NOTHING. VIAGGIO CON AEREO SCOMODISSIMO. CIBO PESSIMO. PERSONALE PRONTO PER UNA BELLA SIESTA, E POCO AFFERRATO SUI COLLEGAMENTI... CHE DIRE? PER UN INTERNAZIONALE MAI PIU."
Punti negativi: "IBERIA CANNOT MAKE HUNDREDS OF PEOPLE FLY, WITH A FLIGHT TO SHORT RANGE VEHICLE! I HAVE NEVER FLYED SO SUCK IN MY LIFE"

Punti negativi: "The crew"

Punti positivi: "The crew was professional and courteous. USB charger"
Punti negativi: "2 hr delay. Auxiliary battery crashed. Mediocre food. Poor wine. Limited entertainment"

Punti positivi: "Personale disponibile e servizio di intrattenimento ottimo"
Punti negativi: "Ritardo di 2 ore senza alcun avvertimento, nessuna spiegazione neanche dal personale presente in aeroporto, nessun "rimborso" o piccolo extra per rifarsi dell'inconveniente."

Punti positivi: "Personale assente . Cibo mediocre"
Punti negativi: "Più attenzione ai paseggeri"

Punti negativi: "The seat was very uncomfortable. There were only two beverage services, at meal times, and the water pours were maybe 4oz. After 8 hours, I was pretty thirsty."

Punti positivi: "Ordine imbarco e pulizia"
Punti negativi: "Solo snack a pagamento e sedile non reclinabile"

Punti positivi: "The airport was air conditioned, I guess?"
Punti negativi: "Awful service all around. Some type of notification about needing a passport that expires more than 6 months after your retrun date would be nice, either from the airline or from kayak, since you already send so many emails anyway. This would be super easy for you to do and save a lot of people a lot of hastle, since many do not know about this pretty counterintuitive restriction. Anyway, Iberia offered to rebook me the following day and put me on standby for the next flight to give me the morning to renew my passport. However when I came back to check in for the second flight, the original attendant had forgotten to actually add me to the standby list and in the meantime, my connecting flight had become overbooked. The check-in folks argued about whether I could be upgraded to fit onto this flight, but decided that since the original dely was my fault, the best they could offer was a flight at the same time the following day. I asked if I could rebook my return flight to push it back a day, and they told me that figure reservations could only be changed over the phone. I totally accept that monitoring the validity of my passport is my responsibility, but refusing to put in an ounce of effort to assist their customers with relatively unknown and counterintuitive restrictions, then not admitting to fault of your own or lifting a finger to make up for blatantly crappy service if it even slightly affects their bottom line is absurd. Do better, Iberia. Oh wait, you're an airline. I won't hold my breath."

Punti positivi: "Cabin crew was friendly and efficient"
Punti negativi: "Crappy plane for an international flight"

Punti positivi: "Flight time"
Punti negativi: "That I fly in Tourist"

Punti negativi: "Flight was delayed for hours. Very little explanations. We were herded onto flight and staff at gate were beyond rude and aggressive."

Punti positivi: "Saving grace: movie selection much better than expected. Food a bit better than expected (in the world of airline food). Crew capable & nice enough. We got to our destination on time, so at least there’s that."
Punti negativi: "Boarding @ JFK was a joke. That part of airport is currently under construction, so massive # of ppl & not enough room for everyone. Once on plane, all reasonably good until we reached altitude & settled in for the evening. At that point, for some reason the heat came on between rows 39 & 46 (we were in row 45) & was on all. night. long. on an overnight flight. Crew was baffled & didn’t know how to fix. I was melting & miserable — impossible to sleep. Cramped, basic economy seats. Awful experience."

Punti negativi: "JFK-Madrid flight got delayed by 3 hours which would cause me to miss my connection for Madrid-Split (~2 hour layover), I asked the Iberia representatives at JFK about changing the flight and they reassured me that “the connecting flight would hold for us” and “no need to change our flight”. To our surprise the connecting flight already left when we arrived to Madrid. It’s clear that this was a case of “not our problem” from the JFK Iberia ticket agent. Rather than helping us find a viable alternative for our flight (namely a flight that doesn’t arrive more than a full day later) before leaving for Madrid they shipped us to Madrid where there were poor/no options for getting to Split at the original planned time. I’m very upset that I’m going arrive more than a day late to my destination and that I was blatantly lied to by the Iberia agent at JFK, never ever going to book a flight with Iberia again."

Punti positivi: "Volo comodo, ho viaggiato lontano dai motori per la prima volta"
Punti negativi: "Mi hanno obbligato a mettere il cellophane allo zaino per evitare che si perdesse il contenuto, il tutto a mie spese. Guarda caso gli operatori del cellophane erano davanti al check-in Iberia, sono forse in accordo?"

Punti negativi: "Un po’ tutto"

Punti positivi: "Me gusta el servicio, la comodidad del idioma.. y la puntualidad de los viajes.."
Punti negativi: "Yo me sentí mal con la displicente atención del auxiliar de vuelo. El no quiso ayudarme a poner mi equipaje de mano en el compartimiento encima de mi asiento. Dijo que si el levantaba esa maleta el podía dañar su espalda.. y el seguro no lo atenderia.. le dije al señor que yo había solicitado asistencia.. pero el dijo que para otra vez, pusiera mi equipaje en carga.. un pasajero vecino de mi asiento al ver la negativa actitud de ese señor.. levantó mi equipaje y me ayudó. Yo soy viajero frecuente de Iberia y se que una mala actitud no hará cambiar mi preferencia."

Punti positivi: "Service!"

Punti negativi: "Our seats was almost the last seat of all our flights, even we checked in very early."

Punti negativi: "inizialmente mi hanno permesso l'imbarco per poi negarmelo in quanto problemi di transito a Panama. Personale di terra non molto competente riguardo agli scali"

Punti negativi: "inizialmente mi hanno permesso l'imbarco per poi negarmelo in quanto problemi di transito a Panama. Personale di terra non molto competente riguardo agli scali"

Punti negativi: "Compagnia di bandiera con servizi low cost, sito web che funziona malissimo. Mai più per tratte lunghe"

Punti negativi: "Compagnia di bandiera con servizi low cost al limite dell'accettabile"

Punti negativi: "Airline personnel were not helpful and seemed annoyed when asked questions about a very tight connection I was trying to make in Madrid. They brushed off my questions with one word answers and then it turned out that we were 10 minutes late arriving and I missed my connection. The customer service people who were supposed to re-book me, actually tried to blame me for missing the connection! Overall, not a great experience -- very inefficient process with no one at the airline taking responsibility. Won't fly again if I have the choice."

Punti positivi: "The entertainment was probably the best part of the flight."
Punti negativi: "The staff were less than friendly, the food was terrible . Not to mention it was like pulling teeth to get a beverage from time to time. Wouldn’t do it again...... there too many service oriented airlines available to make this mistake again."

Punti positivi: "This was a good flight with good service and a nice crew. It was especially nice to have actual silverware to use for the meal."
Punti negativi: "Changing terminals in New Yory was challenging because the route was not clearly marked. They did not honor the on-line boarding passes, so I had to go to the counter to reprint the boarding passes and then go through security again. I also would have preferred a clean blanket once I got on board. The flight attendants seemed hesitant to speak to me in Spanish, which I speak pretty well and they also seemd uncomfortable talking to me in English, which is my native tongue. This made it hard to interact with them in my normal good natured way."

Punti negativi: "Il volo madrid barcellona ha avuto 2 ore di ritardo e questo ha comportato la perdita della coincidenza barcellona pisa. Malgrado abbia acquistato un biglietto con iberia, la compagnia si è rifiutata di prendere in considerazione la possibilità di spostarmi su altro volo madrid barcellona perchè il volo era operato da vueli ng"

Punti positivi: "It wAs on time"
Punti negativi: "NOthing"

Punti positivi: "Entertainment selection was good."
Punti negativi: "Flight was significantly delayed. During this time, there was no air conditioning and it was extremely warm in the plane. Crew provided no guidance on connections at any point during flight."

Punti positivi: "The arrival was almost on time (20 min late ONLY)"
Punti negativi: "Check-in machines in Barcelona Airport did not work (since the Vueling shares the code with Iberia, but they did not share the booking codes!). The result is 40 min queue while only one "manual" registration desk opened. The person behind the desk seemed to be very stressed, no shadow of any kindness - it's understandable: the managers had left her alone with a lot of people unable to use their "cool" innovation (registration through machines). If one adds here the unacceptable burden with boarding (30 mins of waiting time before the bus arrived and all that on the stairs of the "sleeve") the flight started fairly "well". The seat assigned was in the last raw (seems for any other type of seat one has to pay like 13 euro more) and with my 2m of height I felt at "maximum of comfort". Thank you, Vueling, for that exceptional "lowcost safari" experience, will try to avoid you in the future."

Punti positivi: "That we at least got some water"
Punti negativi: "The gate changes, the late start, bad or no info or help from front desk or onboard personnel regarding your connections"

Punti positivi: "Crew entertainment food."
Punti negativi: "2 hours late. Missed connection in Madrid. Waiting 4 hours for next flight."

Punti positivi: "Crew was lovely. Economy seats were on the roomier side. Entertainment options were excellent. Would choose to fly with them again."
Punti negativi: "Food was mediocre. Boarding process was poorly organized."

Punti positivi: "Great flight overall. Good food, pleasant crew. Easy boarding process"
Punti negativi: "they had fancy touch screen TVs that at the beginning of the trip showed all the movie options... They then never activated during the entire transatlantic flight after takeoff."

Punti positivi: "Air hostess were pleasant. Take off and landing were super smooth. Plane was new and very spacious."
Punti negativi: "Boarding process was confusing and disorganized. There were no vegetarian food options available for the dinner."

Punti positivi: "Reclination system, closer and closer to the AVE, is an advantage. Although still to improve how not to disturb the passenger behind you."
Punti negativi: "Boarding was messy. We barely fitted in the waiting area. Food quite crappy, especially breakfast."

Punti positivi: "It was fine, nothing special"
Punti negativi: "The internet was very, very expensive! $35 for very very slow internet that didn't work half of the time. Also, before I departed from the US, the customer service rep at JFK made me purchase a refundable plane ticket for $2500, and charged me a non refundable fee of $35 for booking the flight for me ( I asked how to do it via the Iberia website on my phone and she refused to help me, and the website makes it extremely not obvious how to book a refundable flight). She said because my flight was one way to Europe I had to have an onward flight, even though I was traveling by car outside of Europe. She said that they would ask me for it at customs when I arrived in Europe. Well they have never asked me for this before, and they did not ask me this time either when I arrived, so this whole exercise was pointless. When I called to get my ticket refunded, they also charged me a $25 fee for refunding the ticket, which the agent in NY did not tell me about. So I just ate $60 for no reason. In addition, the customer service person was very rude about the whole thing."

Punti positivi: "Smooth, more food than I've had in the past on united, everyone was friendly, everything seemed clean, smooth take off and landing!"

Punti negativi: "The plane was absolutely freezing. It was so uncomfortable. And no leg room whatsoever. I couldn't even cross my legs."

Punti positivi: "The crew was not the worst crew."
Punti negativi: "Apart from the small, uncomfortable seats, the food was very gross, inedible if you're not starving, and I've been fortunate to travel a lot and I've never ever been on a flight that announces towards the end of travel to reread emergency cards, and that if evacuation is needed, to not grab your stuff (wtf?!). incredibly not comforting considering the plane was super shakey during the flight."

Punti positivi: "Yes"

Punti negativi: "The only bad thing is that the checking at JFK was very long!!!!"

Punti negativi: "Delays delays delays!!! Terrible!! We were waiting 7 hours!! No compensation was offered!"

Punti positivi: "The crew was super friendly."
Punti negativi: "We didn't start boarding until the scheduled departure time. Made my connection much tighter than it needed to be."

Punti positivi: "Crew very good nice fligth too"

Punti negativi: "Transfer time in Lisbon"

Punti positivi: "Velocità di volo"
Punti negativi: "Sicuramente l’attitudine del personale (freddo) antipatico non disponibile problematico scortese Ma proprio pena"

Punti positivi: "Nothing."
Punti negativi: "The crew did not know the law about child safety seats. They tried to inform us we could not use it, even though it is approved for air travel. Then they tried to tell us we had to face it forward, which is illegal and it cannot be secured like this. Then they told us the car seat needed to be against the fuselage, but that all the fuselage seats were taken. They did not offer a solution to this problem. I informed them this was TAP's fault for assigning those seats to us. They said they were not responsible, which is clearly wrong. They could have reassigned us at check-in and avoided the problem. They were very concerned about the ability of the person in front of us to recline their seat, but no interested at all in the safety of our baby. They told us we would not be able to use the seat, although our baby was already asleep. They were trying to find a way to make us leave the plane. Finally, some other passengers volunteered to move so we could sit against the fuselage with nobody in the seats in front of us, so we would not block them from reclining. A solution would not have been found by the crew. Only thanks to generous passengers were we able to stay on the plane, even though we were doing everything completely legally. They made my pregnant wife feel so bad that she cried for the first hour of the flight. Then, as the flight was concluding, our baby got airsick and vomited. They crew did nothing to help aside from bring 3 (!) napkins and then leave again. Incredibly unhelpful, mean, ignorant, and combative cabin crew. Truly appalling."

Punti negativi: "We booked business class. JFK to LIS very nice. Seats were very comfortable and reclined flat. More leg room than in other business class seats. What they called business from LIS to Rome was just regular uncomfortable across economy seats with no one in the middle seat."

Punti positivi: "Personale cordiale e disponibile."

Punti positivi: "Everything !!!! No delayed seat was great food great multi média great"

Punti positivi: "New plane, clean, entertainment system was state of the art."
Punti negativi: "The flight attendants were not very nice. Seemed to not want to be there. Service was nearly not existent."

Punti negativi: "Flight delayed but otherwise it was good! Maybe entertainment such as tv monitors or inflight entertainment upgrade."

Punti positivi: "The crew was kind and the flight ok. They wanted to charge me 120.00 USD for my one bag checked ONE WAY. 240.00 USD round trip for one checked bag!!!!! On their website it clearly states one free checked bag for ALL FLIGHTS xcept “discount” fares. No way to prove I purchased “basic”"
Punti negativi: "They lied. The website does not clearly state that you will be CHARGED FOR CHECKED BAGS. Warning!!"

Punti positivi: "Plane was clean & crew were kind"

Punti positivi: "Puntualità"
Punti negativi: "Pessimo snack delle ore 12:00 Identico a quello del volo delle ore 7:00 Mai successo"

Punti positivi: "Puntualità"
Punti negativi: "Pessimi snack"

Punti positivi: "The staff, the linens, the fruit"
Punti negativi: "Bigger bathroom, more padded seat with adjustable bolster"

Punti positivi: "Everything was very good."

Punti positivi: "Nothing!!!"
Punti negativi: "Paid thousands of dollars for this trip and my luggage is missing as tap Portugal convinently lost it."

Punti positivi: "Much better than I expected, will fly again with pleasure."

Punti positivi: "The business class seating was very comfortable and the flight attendants were super friendly and helpful. A good list of movies."
Punti negativi: "Shame that the lounge at the JFK airport was closed."

Punti negativi: "Ritardo di due ore e passa per non precisato guasto tecnico al velivolo."

Punti positivi: "The fact that it was a direct flight."
Punti negativi: "First of all, I would like to start by saying that I flight with TAP very often. I guess you can check on your system. I had good experiences in the past and actually recommeded to friends/family. I hope this flight was an exception. A few things were not that good this time. 1) First of all, the online check-in wasn't working until a few hours before the flight, and I didn't even give me the option to choose my seat. Once in the plane, I noticed plenty of empty seats in several areas of the plane. I could have had a much better seat. Also, the fact that the price of the luggage in the ticket is not included is insane! They let you know right at the boarding area. Another 100 plus dollars in addition to the 1,6000 that I paid for the ticket. Incredible!! And they only gave us 15 dollars voucher!! 2) There was a 2 hours delay due to a storm in the south of the USA. Although I am fully understandable with the fact that this situation is out of hands for the TAP company, is it in their hands the care and wellbeing of their passengers. As previoulsy stated, I received a 15 dollars voucher to use becasue of the delay. At any airport, for any decent meal, you will pay a minimum of 25-30 dollars. All items are more expensive. While waiting in the gate to board, we were not offered with snacks, water, etc.. additionally, no announements or updates at all. 3) I had a very uncofortable situation with one of the filght attenders. Male, very tall, dark hair and dark skin. When distributing dinner, I found the way he approached me very disrespectul, ironic and dismissive. ZERO customer services and he is actually the face of TAP in these planes. Unaceptable. I have to look all the way up to him, he wouldn't make an effort to band a bit (of course, not completely) to at least try to hear what I was saying. He was requesting me to speak loud but he would not make a minimum effort to get close to me. His demeanor and attitude made me feel very upsted... abuse of power... to the pooint that I ended up not taking the meal. No manners at all. He should understand that after hours of waiting (check-in usual time plus the 2 hours delay) we were all very tired. Particularly at that timeof the day. Some of us where up for since earlyi in the moring and you could tell that most of the passengers were exhausted. The second we got into our seat, we all used our blankets and try to sleep. He was not empathetic or councious about that. I felt very uncomfortable. Both of the girls that were also in the back area of the plane, were also lacking manners and customer services. I don't know.. other times was much better."

Punti negativi: "I paid to select my seats which were 2 window and two aisle seats. I was assigned 2 aisle and 2 middle seats. I paid extra to acoid middle seats and I would like a refund."

Punti positivi: "First off I'd never heard of this airline but that was ok because we (group travel) were originally booked on another aiine I'd never heard if before either called Nirwegian. Well less than 24 hrs before we were scheduled to fly out, the exact same day, they cancel our flight! After a lot of phone calls and wait times we were booked onto TAP AIR PORTUGAL. Easy check in, my carry on was great, entertainment was on point, food was good (first European trip), crew was nice, plane was huge; just a good experience overall. I will definitely fly with them again."
Punti negativi: "N/A"

Punti negativi: "Mi hanno cancellato il volo senza avvertire, dovevo partire alle 9 del mattino e mi hanno messo nel volo delle 19. Sono incinta e in piu viaggiavo con un bimbo di 7 anni, non ci hanno dato nemmeno un voucher per mangiare e il personale di informazioni a Lisbona sono stati tutti antipatici. Siamo arrivati a Zurigo alle 22:45 non cerano treni per Basilea, sono dovuta prendere un treno per Zurigo HB con tutte le valigge e da lí abbiamo preno un altro treno per Basile. Siamo arrivati alle 2 de mattino a casa. Viaggio STRAZIANTE PER COLPA DELLA TAP."

Punti negativi: "Both flights delayed by hours which took my short one day of traveling into two very long days."

Punti positivi: "Nothing. Their mistakes caused an awful experience. And a 24 hour trip from the east coast to Italy is ridiculous."
Punti negativi: "I was livid by their unapologetic nature, their disorganization, their delays, the fact that every customer service agent said something different, the fact we had to pay for bags twice as a result of their delays. We should t have to do extra work to get reimbursed after the fact. They should not charge us right the. and there. It’s stealing. They cost us money and we didn’t get what we paid for."

Punti negativi: "Bags didn’t arrive"

Punti positivi: "La puntualità e l'assistenza"
Punti negativi: "Avevamo prenotato il lettino da infante ma abbiamo dovuto chiederlo perché non arrivava."

Punti positivi: "Buona l'assistenza"
Punti negativi: "L'imbarco prioritario era un po confuso e non organizzato bene"

Punti positivi: "Flight not full, I could lay down!!"

Punti negativi: "Ho dovuto pagare 25€ per avere un posto finestrino. Non senso."

Punti negativi: "CRew was rude. Food was poor.checked baggage fees exhorbitant"

Punti positivi: "service,puntuality,guidance"

Punti positivi: "Great experience"
Punti negativi: "Crew was helpful. Flights were on time and overall experience was very good."

Punti positivi: "The food and entertainment was good. We got into the plane ver quickly and we were seated towards the front"
Punti negativi: "I have been flying for a while but it is so difficult to find out what fare class you have. the website is not helpful with bag check in information. $90 is way too much to check in a bag especially for an international flight the line at Lisbon for passports is way too long"

Punti positivi: "The crew was very nice, we boarded on time and landed a bit early which was nice. We recieved little snack packs that had a sandwich and a granola bar or fruit snacks and a juice."
Punti negativi: "The seats were not very comfortable to sleep on for 6 hours as they didn't recline back too much but that is to be expected in 2nd class seats."

Punti negativi: "Kayak needs to inform us passengers that the price doesn’t include checked in luggage. It’s a very unpleasant surprise to find out that one has to pay 180$ on top only to have luggage. That’s unacceptable"

Punti positivi: "Cancelled our flight, at 4am. Did not give a reasonX"

Punti negativi: "Flight was delayed by over 5 hours"

Punti negativi: "I booked these tickets for my friends Jamal Wiggins and Anthony Maxwell and they are still Lisbon. They are still in Lisbon! Their flight, 1306, had been delayed for almost 6 hours. The gate keeps changing and they've been getting ther run around all day. No food vouchers. This is horrendous. I am here at Prague airport. We only have a few days here and now one day is gone. They should be reimbursed! We are paying 400 euros for hotel rooms that aren't even being used because of this delay."

Punti negativi: "We missed our connection Lisbon to Venice because our plane out of Boston was delayed. We flew TAP Lisbon to Rome and then Alitalia to Venice. Our fight to Rome was delayed. We were never told the plane was delayed or how long we should expect to wait. We just stood at the gate waiting to board and time ticked further and further past the boarding time listed on our tickets."

Punti negativi: "Tha total absence of hard alcoholic beverages, no moderate cocktails"

Punti positivi: "Sicurezza volo, disponibilità assistenza immediata"
Punti negativi: "Posti in aereo molto stretti"

Punti positivi: "Sicurezza volo, disponibilità assistenza."

Punti positivi: "Price"
Punti negativi: "Seat comfort"

Punti positivi: "Plane and comfort"
Punti negativi: "Food and entertainment needs to be better. The transfer over to cologne from Portugal was a bit hectic due to customs and we just made it in time for our flight. Need a better system to verify the passports."

Punti positivi: "The crew"
Punti negativi: "Seats and food"

Punti positivi: "None"
Punti negativi: "Late 45 min only one attendan hence no services of any kind and no chance for real safety in case of emergency Same on TAP"

Punti negativi: "Their 11 hours flight converted to 2 days flight with long waiting time between the flights. They also lost my baggage and there was no organization process in the airport as well as they couldn't resolve any problems related to their flight."

Punti positivi: "Hot food"

Punti negativi: "TAP says they're partners with Jet Blue until something goes awry. didn't work as a team to troubleshoot on how to get me to Rome on time or even on the same day. missed a day of my trip. didn't compensate, didn't troubleshoot until too late. didn't work to make it right as a team. wouldn't recmmend"

"They changed the airplane day before and I paid for the extra space so when I was on the boarding they changed my seat to a worst one, then the food was horrible, they don't refill the catering at Amsterdam so the flight from BCN to AMS bought almost everything"

Punti positivi: "Price"
Punti negativi: "Leg room too small."

Punti negativi: "This sucked."

Punti positivi: "Pulizia e personale"
Punti negativi: "I prezzi Dell caffè ☕"

Punti positivi: "Fast and esay"

Punti positivi: "The crew with neither rude nor particularly welcoming."
Punti negativi: "When did vueling stop offering a free snack and drink. Not even a glass of water for your passengers is just plain inhospitable."

Punti positivi: "La puntualità"
Punti negativi: "La divisione prima del imbarco in base ai nr dove ci si siede e poi ci hanno messo su lo stesso autobus"

Punti positivi: "Nothing on the ground. Prior to boarding there was chaos among the crew members and the public. The flight was as usual with Vueling delayed; for technical reasons. However no one knew what was happening. No crew member gave a simple explanation of what was happening. Order was not maintsined"
Punti negativi: "Everything, like simply explaining to the long waiting passengers what was going on. But Vueling is 90 pc late. They treat passengers as if they could not care less because they are working unhappily We can simply compare with other airlines. Vueling gets first price as worse airline I know."

Punti positivi: "we landed safely"
Punti negativi: "need entertainment system. need complimentary drinks and snacks need comfortable seats"

Punti negativi: "The departure could have been on time."

Punti negativi: "Did not get to board my flight."

Punti negativi: "Was an hour late."

Punti positivi: "I slept comfortably. Great take off and landing."
Punti negativi: "Charles de Gaulle airport"

Punti positivi: "The crew, welcoming, timing"

Punti positivi: "Quick flight"
Punti negativi: "Had to exist and renter via departure and go through security again because there was no direct transfer, it was horrible having to go through security again."

Punti positivi: "As expected for a budget flight."
Punti negativi: "Even though it's a budget flight, I feel water should still be available to passengers free of charge."

Punti positivi: "Quick, cheap, and convenient"
Punti negativi: "Like riding a park bench through the sky"

Punti positivi: "The crew is great"
Punti negativi: "The seats doesn’t move forward nor backwards"

Punti positivi: "ontime"
Punti negativi: "my luggage tags didn't print and wasn't offer in the online kiosk."

Punti positivi: "Sedile molto comodo x un low-cost."
Punti negativi: "Check-in online non disponibile per la tratta SPU - FCO."

Punti negativi: "Lo spazio tra i sedili!!!!"

Punti positivi: "Nulla, mai viaggiato cosi male! Non si tiusciva a stare seduti!!!! Sedile scomodo e non c’era spazio per le gambe!!!!!"
Punti negativi: "Allargare lo spazio per le gambe anche solo di pochi centimetri!"

Punti positivi: "Flight delayed, staff provided no info and was generally nasty."

Punti negativi: "Pagata la priority mi trovo nella fila 3 gruppo imbarcato per ultimo! Inaccettabile"

Punti negativi: "Far pulire bene bagni e posti a sedere pieni di carta nel pavimento, briciole ed acqua sui sedili nonché cibo anche nelle cappelliere"

Punti positivi: "Il check in rapido Il personale super educato e simpaticissimo"
Punti negativi: "La pulizia dell’aereo Non per me, ma io non avevo acquistato il prioritario però sono stato imbarcato davanti a quelli che erano prioritari quindi hanno mischiato tutti e chi ha pagato per il servizio Priority era proprio arrabbiato"

Punti positivi: "il sedile decisamemte scomodo e di dimensioni ridotte"
Punti negativi: "praticamente tutto"

Punti positivi: "DA Barcellona è andato molto bene e atterrato in anticipo"
Punti negativi: "Da milano è partito con 40 minuti di ritardo e arrivato con 30 minuti di ritardo. Inoltre il personale all'ingresso del volo era scontroso e poco professionale"

Punti negativi: "chairs can't go backwards and are very thin. unpleasant experience for a 4 hours flight..."

Punti positivi: "Great cost, left and arrived about on time, super nice staff"
Punti negativi: "Nobody explained boarding and it was weird. We went through a gate, but there was not a plane. After standing confused for about 20 mins, a bus arrived and drove us to the plane. Despite this wait, we left about on time and arrived on time."

Punti negativi: "Scadente"

Punti positivi: "Niente"
Punti negativi: "Non sono state date le disposizioni di sicurezza a bordo. Non ho ricevuto nulla di ciò che ho chiesto agli assistenti di volo durante il loro passaggio. Il volo ha tardato di un'ora. L'atterraggio è stato il più spaventoso in oltre 20 viaggi compiuti ad oggi. Da dimenticare."

Punti negativi: "Da anni lo sciopero ha un'importanza sociale; si sciopera per creare disagio e quello che hanno indetto i piloti Vueling ha creato il massimo del disagio. Bene notare che non è con loro che bisogna prendersela, ma con la compagnia che si è rifiutata di avvertire il ritardo di 4 ore e che ha fatto stare centinaia di passeggeri ad aspettare di capire se e quando saremo rientrati. Lo sciopero deve creare disagio soprattutto a una società, non a dei cittadini. Considerando che alla parola "rimborso" nessuno del personale Vueling ha saputo rispondere, mi chiedo: la prossima volta scioperiamo noi per creare disagio ai piloti? Ovviamente scherzo, ma ogni volta che viaggio con vueling succede qualcosa."

Punti positivi: "La impiegata del frontdesk era cortese e aveva molto interese per aiutarmi nel mio caso, perché portavo molto bagaglio"
Punti negativi: "Portavo una chitarra"

Punti negativi: "Ritardo aereo e ritiro bagagli assurdo"

Punti positivi: "Clean, refurbished aircraft."
Punti negativi: "Ground crew opened my checked in bag and stole a $800.00 watch. As a seasoned traveler, I know you should never carry valuables in your checked in luggage. However, this was never the intention, I had planned to take my small bag with me but last minute Vueling offered to check it in for free, since the flight was full. I should have never agreed."

Punti positivi: "Gentilezza personale"
Punti negativi: "Attesa valigia imbarcata"

Punti positivi: "There was an issue with my seat at boarding so they put me in the special seats instead."
Punti negativi: "Plane buzzed quite a lot on the way up."

Punti negativi: "Come sempre Vueling ha fatto ritardo e questa volta abbiamo pagato un supplemento alla compagnia di affitto auto"

Punti positivi: "the hospitality of the crew"

Punti positivi: "Comfortable seats"
Punti negativi: "It was delayed with no reason and I missed my check in. I specifically purchased this flight vs the one at 10 pm to not miss check in. Ugh! 20 euro late fees. So, I paid more for the flight (because the 7pm was more than the 10 pm) and now I have to pay a late fee to check in. On top of that, I paid an additional service fee by booking though FlightNetwork and they did not book my checked luggage like the price breakdown said. It’s been terrible and a waste of time and money."

Punti positivi: "nothing"
Punti negativi: "vueling is the worst airlines ever"

Punti positivi: "We actually made it to Stuttgart."
Punti negativi: "Delayed in the terminal many hours only to board the aircraft and delay again. My entire delay in Barcelona was longer than my scheduled travel for the day. Also, Vueling seats are too close together compared to all airlines I have flown on. My knees were against the seat ahead of me."

Punti positivi: "rapporto prezzo/qualità"
Punti negativi: "L'orario del volo"

Punti negativi: "no food no drink all 2 flights"

Punti negativi: "Malissssssssssssimisssssimo"

Punti positivi: "Well organized boarding."

Punti negativi: "No space between rows, tiny seats. Even on a short flight the very limited space was exceedingly uncomfortable"

Punti negativi: "Boarding was horrendous"

Punti positivi: "Boarding"
Punti negativi: "No bags"