Trova voli economici da Mumbai per Roma

Punti positivi: "Qatar's consistency has always appealed to me. Being in travel and tourism myself, I appreciate climb to maintain global standards with the kind of diversity your operations rely on. One cannot achieve this without clarity in vision, mission and action. Covid has challenged us all beyond words but kudos to you in still being resilient to the test."
Punti negativi: "Initial confusion at boarding with paperwork and onward passage through Athens,GREECE. Once again the airport teams reached out to my colleagues and I ahead of time and managed to resolve to satisfaction."

Punti positivi: "The crew was exceptional. They took care of the customers with passion and energy. The Q suites are comfortable and one of the best seats out there."

Punti positivi: "The crew were welcoming and accommodating, whether you wanted to sleep or to watch entertainment or eat/drink."

Punti positivi: "All is well"
Punti negativi: "Everything is excellent"

Punti negativi: "Good service and better than average let room and overall seat confirm, which is a big plus on long haul flights. Will definitely choose to fly Qatar again."

Punti positivi: "Yes"
Punti negativi: "Good flight"

Punti positivi: "The crew was exceptional! Seat was comfortable and extra seat not occupied next to me giving me extra elbow room also in addition to sufficient leg room."
Punti negativi: "I would have a few suggestions but it would rise the price of ticket significantly. We got what we paid for."

Punti negativi: "Qatar airport duplicTe security check"

Punti positivi: "The crew were good"
Punti negativi: "Food- eggs were terrible. The touch screens for the movies didn't work properly on either of our seats. Flight took off late, spent a long time taxi'ing. Sound for announcements was very bad"

Punti positivi: "Everything."

Punti positivi: "Everything."

Punti negativi: "The flight was excellent and the service was impeccable. The attention that they gave all the passengers including myself was excellent. Would Recomend to take Qatar from Bombay to Miami"

Punti positivi: "Crew was good! Food was good! Boarding was on time !"
Punti negativi: "Economy comfort could be better."

Punti positivi: "Delighteful experience"
Punti negativi: "Better guidance at transit stop"

Punti positivi: "More leg room, easy boarding and comfortable flight in economy"
Punti negativi: "NA"

Punti negativi: "At Mumbai airport, during check-in I was told that my carry on bag plus personal item together should weigh not more than 7kgs!! I have never had any airline actually weigh my personal item (laptop backpack) before this journey. Eventually I ended up stuffing my check-in bags with everything I was carrying in my carry on bag before I was allowed to check in. The weird thing is, I was never told about this rule on my journey from the US to India."

Punti negativi: "During check-in, I observed inconsistent application of rules with respect to hand luggage. My carry-on and laptop bag combined were 12 kgs and was told that I had to pay excess baggage fees. While, there were quite a few people on the plane whose hand luggage was clearly above 12 kgs."

Punti positivi: "I had a family emergency and couldn’t go. I wasn’t allowed to switch my flight or change it. Lots of money spent with nothing in return. Unfortunte."

Punti negativi: "Seat didnt fit to me."

Punti positivi: "everything"
Punti negativi: "nothing"

Punti positivi: "Crew"

Punti positivi: "I liked how kind and attentive the staff were."
Punti negativi: "The connection in Doha was a pain...one has to one end of the airport to the other...go through security and then come ALL THE WAY BACK! UGH!"

Punti positivi: "crew servious and food quality."
Punti negativi: "not so many Hollywood movie choices."

Punti positivi: "Boarding was orderly and tinely. Seats were confortable."
Punti negativi: "No internet on-board and terrible food."

Punti positivi: "the crew as more customer friendly, and it appeared they really take care of customer, not just put some words on paper."
Punti negativi: "i have requested the child meal on the web site and also requested the seat preferences, however when i boarded the flight, i came to know that they have only honored the seat preferences but not the food. on the serving menu, the veg option was available but we informed that the veg is available only if we have requested it on the web site, i had to survive with add-on food but not the real meal. crew were struggling to serve food for us."

Punti positivi: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."

Punti positivi: "Personal courteous service"
Punti negativi: "Quality of food"

Punti positivi: "service and staff was polite & friendly"

Punti negativi: "The seats were particularly narrow and uncomfortable on this flight. Quality of food used to be better."

Punti positivi: "Everything"
Punti negativi: "Long hours from Doha to Atlanta"

Punti positivi: "Superiore rispetto alle Business europee. Incredibili le operazioni di chekin: - addetti Qatar Airways raccolgono le valigie direttamente dal taxi e le portano al check-in - immigration con coda separata e nell'attesa drink e cibo - lounge fra le migliori mai viste con self service e servizio al tavolo - comodissimi gli aerei ma qui siamo nella norma - attentissimo il servizio a bordo"
Punti negativi: "Nulla di negativo da segnalare"

Punti positivi: "Boarding and ticket counter crew were good."
Punti negativi: "Business class passengers were not given a priority.The food was mediocre and didn't compare to other airlines. The crew was impolite and attend to passenger's needs. Local American airlines pay more attention to passengers even in economy class. Will not recommend traveling from Mumbai to Doha via Qatar airways."

Punti positivi: "Hospitality"
Punti negativi: "NA"

Punti positivi: "My family did not comfortable in English talking and air hostess helped them very good with Hindi language. Increased my mom confidence to travel through Qatar airlines without any problem. Appreciate staff on board and airline service, thanks."

Punti negativi: "Very uncomfortable seats- Space between seats is very tight"

Punti positivi: "Comfort and service"
Punti negativi: "Food breaks should be more"

Punti positivi: "I liked everything about the flight."

Punti positivi: "Schermo non funzionante"
Punti negativi: "Poche informazioni sul ritardo"

Punti positivi: "Tutto, aereo , personale, imbarco, intrattenimento, cibo."
Punti negativi: "Le informazioni a Doha del ritardo volo sono comparse sul tabellone a meno di mezz'ora della prevista apertura gate. Comunque nessun problema, Aereoporto confortevole e dotato di wi-fi gratis per chi vola con Qatar."

Punti positivi: "Servizio del personale ottimo, prezzo buono. Ottimo cibo."
Punti negativi: "Aereo datato, poco spazio tra i sedili, intrattenimento multimediale nullo e per un volo così lungo oggigiorno uno se lo aspetta, tant'è che da Doha a Krabi tutt un'altra cosa. Eppure le ore di volo sono simili."

Punti positivi: "Stewardess (Thai origin) - can't recall her name... Simi something or another... was very helpful... great experience!"

Punti positivi: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"

Punti positivi: "Food was great, seats were comfortable, in flight entertainment was awesome, flight crew was friendly"
Punti negativi: "baggage process could have been better, i was made to remove stuff just because was 1-2 lbs overweight in my baggage. Never had this issue with other airlines (especially when its only matter of 1-2 lbs.)"

Punti positivi: "Nothing"
Punti negativi: "There was nothing to like. Considering my travel experience with Qatar & middle eastern airlines they've gone worst. The aircrafts need to be upgraded especially on long flights. Food was horrible and so was the entertainment. Would not recommend or fly Qatar again."

Punti negativi: "Worse staff at mumbai airport. Even thou i was ready to pay for the upgrade to business class. They told me am not eligible to do it. Extremly dissappointed with the airline and staff"

Punti negativi: "No upgrades. Worst flight."

Punti positivi: "Excellent customer service, smooth boarding, good food."

Punti positivi: "Website and in-flight service is quite good. Flights take-off and land on time. The crew is international and quite professional."
Punti negativi: "Onboard entertainment system is not quite good. The touch screen is not responsive and the movie selection is not very good. This is where Emirates excels."

Punti positivi: "I was the third person in the line. The ticket agent couldn't find my ticket as multiple tickets were booked on my name and all tickets showed X mark. After 20-30 minutes of wait, I finally got my ticket but the security and custom lines were very long by that time. Never flying Qatar again."

"Swiss!"

Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti positivi: "The crew was very lazy and not professional"
Punti negativi: "Don't stop demanding from the crew"

Punti negativi: "Food was served warm. Perhaps the menu could be better, but it wasn’t bad."

Punti positivi: "The flight was on time and fairly clean."
Punti negativi: "The seats are so crowded and we were jammed in like sardines. There was insufficient ventilation and it was too warm and stuffy. Not comfortable."

Punti positivi: "The crew was amazing. They left snacks and drinks out in between service."

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti negativi: "Entertainment system is dated. Screens froze often, were not very touch sensitive and the sound was pretty bad (on mine, would only provide sound to one ear, so I had to turn up other bc of poor quality and ended up w a headache.) Also, bathrooms were gross; ran out of paper and floors were "soiled""

Punti positivi: "Seating was good. Crew was good"
Punti negativi: "Food could be better"

Punti positivi: "Leg room always an issue. Crew really great."
Punti negativi: "Gluten free option"

Punti negativi: "1.5 hour delay departing put a slight damper on this flight but otherwise it was fine."

Punti negativi: "We were happy with everthing"

Punti positivi: "Crew was lovely, patient with all us skiers returning from the slopes. The food was EXCELLENT- for airline food. And I was in economy."
Punti negativi: "The Entertainment tech was not smooth, had difficulty getting it to function and likely annoyed the person in front of me with all my tapping."

Punti positivi: "Crew was kind and gracious."
Punti negativi: "Hand carry was checked 3 different times. Goes to show that Swiss staff doesn’t trust its colleagues to determine if the bag passes muster."

Punti negativi: "nothing"

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti positivi: "Everything"

Punti positivi: "The space of the seat is wide. Nice chocolate."
Punti negativi: "First, they announced that they need some passengers to voluntarily give up the booking in exchange for 280 refunds (a slightly higher rate which not worth to do it) and 1 stopover the fight to Rome which will arrive at 22.00 instead (our flight is 17.35). About 15 minutes before boarding time, they announced flight delaying. Around 17.45, they announced gate changing from B to A which located at opposite side of the the airport so all passengers run there because of everyone afraid that their booking might be canceled because no one agrees to give up. At both gates, many people try to jump in the queue which no staff comes in the manage the queue. During waiting on the board, the air condition seems to be closed, hard to breathe. Around 19.00, the plane took off the Zurich airport eventually, finish the 1.5 hours delay. The captain announced that it cause by the technical problem of the flight earlier but my thinking it cause from over-booking."

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti positivi: "Left on time. Quick flight."

Punti negativi: "12 hours flight just one hot meal."

Punti positivi: "There was too little space between rows. Sometimes it was too difficult to watch a movie because the screen was too close to my face."

Punti positivi: "Everything"

Punti positivi: "service, food and chocolate"

Punti positivi: "Good breakfast"
Punti negativi: "Bad seat, just an economy seat"

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti positivi: "Good and fast service"
Punti negativi: "The size you allow for the hand baggage is insufficient"

Punti positivi: "choice of movies were very bad"

Punti positivi: "I was very happy with the overall experience"
Punti negativi: "The crew could have been a little more helpful"

Punti positivi: "Great service; Very comfortable lie flat beds with lots of leg room"

Punti negativi: "The airline changed a seat reservation after I paid for it. The Swiss support staff told me on the phone they would call me back. They never called back. I called again and was told the seats are changed and I can’t do anything anymore. The return flight seats also disappeared from the reservation. I had also paid for it. The support staff when I called again put back the seats for my return flight. I tried to check in online. Not working. Tried at least 50 times. Not working. Called the support staff. They told me to call the check in support center. I called the check in support center at least 50 times where mi was told the staff are busy and could not answer the call. I called at 6:00am next day where I was told by the check in support staff that my ticket had an issue which they did not know exactly what was the issue but prevented me to do a check in. I drove more than 2 hours to the airport where finally I could check in but I was told that my return flight seats had disappeared again. They managed to put them back again. I hope this time it’s finally ok. The support staff on the phone told me I could get reimbursed for the seat reservation I had paid for for the on going flight. The Swiss staff at the airport told me there would be no refund. Swiss is terrible"

Punti positivi: "The airline crews politeness & courteous comfortable seating were helpful on meal selection."

Punti positivi: "We flew Miami to Zurich, then Zurich to Rome. The international leg was awesome. The intra-European flight was less impressive. We “self-boarded” which was new to us - and wasn’t explained. The seats were smaller and there was only the drop down screens for every 2-3 rows, but otherwise, for a less than 2 hr flight, it was fine."
Punti negativi: "Boarding wasn’t fully explained for those of us who are not Swiss or German. I slept thru “lunch,” which apparently was a sandwich - but that’s more than many American airlines provide you on similar flights!"

Punti negativi: "I have just had the most unpleasant experience with Swiss Air and feel that anyone on FB should be very careful when dealing with this airline. I am a Gold Member of Star Alliance for more than 20 years and have flown dozens of times on Swiss and would expect courtesy and consideration in return for my loyalty to their airline. Their flight from Hong Kong to Zurich leaves at 00:15. I mistakenly booked this for Nov 9th instead of the intended late evening of the 9th which then turns out to be Nov 10th. When I discovered my error, I called Swiss at least six times to explain my error and ask if my son could stand by for the same flight on the 10th or even apply the amount to rebook the same flight the next day. ZERO flexibility or consideration. Missed flight, lose entire value. Start from scratch. Astonished that an airline that claims to be serving their customers would treat me this way. I travel through Europe at least 6-10 times a year from Asia. I will now route through Frankfurt, Munich, Paris, London, Vienna, Instanbul or even Moscow before ever going through Zurich again. I encourage anyone making travel plans to be very careful when considering flights with Swiss Airlines. Perhaps this treatment of a loyal customer explains why they went through bankruptcy already once."

Punti positivi: "Swiss Air is very nice, planes are clean, snacks on board were fantastic!"
Punti negativi: "Why the ridiculous amount of money to check a small bag? For this reason, I would not fly Swiss Air. My fancy sandwich was not worth CHF 50."

Punti positivi: "Swiss is always a tad nicer than the alternatives"

Punti positivi: "A snack was actually served on board! With a beer if desired."
Punti negativi: "Change of planes at gate produced some boarding confusion."

Punti positivi: "Friendly crew, clean flight"
Punti negativi: "Charged 45 SF (about $50) to check 1 bag"

Punti positivi: "EXCELLENT LEG ROOM"

Punti negativi: "Very rough landing. They dropped plane 5 or 6 times minutes before landing almost puked my guts out"

Punti positivi: "The crew was entertaining and pleasant. The flight was short and easy."

Punti positivi: "The seat is designed beautifully. Staff and crew incredibly nice."
Punti negativi: "Movie and TV choices were so limited. You really need to add more options. I found only 1 movie I liked."

Punti positivi: "Check in, crew were friendly enough"
Punti negativi: "Worst food ever, vegetarian so called wraps and breakfast. Bland eggs and rotten fruit salad. The fact that when I request a window seat and am told I have one then to find out I don't. Rather tell me that in the first place. This has happened numerous times with swiss. Remote for the entertainment didn't work and although crew said they would reset it they never did. A bit of a pain for a long haul flight of 8 hours...."

Punti positivi: "Food was good, including snacks. Generous with drinks as well. Crew was polite and friendly. Appreciated the chocolate at the end!"

Punti negativi: "Major delay"

Punti negativi: "A gap between flights for 20 hours"

Punti positivi: "Customer service and food served during the trip (economy class)"
Punti negativi: "IFE system very old, narrow space between seats"

Punti negativi: "If you put the seats this close together, with the amount of recline. Once one person on the fligh reclines their seat it forces everyone else to do so. You can't eat if the person in front of you reclines!"

Punti positivi: "sedile comodo"

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti positivi: "NOTHING"
Punti negativi: "No options to change booking and the one given was absorbant pricing"

Punti positivi: "Good crew"
Punti negativi: "Vegetarian Food Better Entertainment System On-Time Departure On-Flight Internet"

Punti positivi: "Crew was amazing. Very helpful"
Punti negativi: "Seating was cramped. Other travelers were not very cooperative"

Punti positivi: "Nothing"
Punti negativi: "Comfort"

Punti positivi: "The crew was good. The seats were not comfortable."
Punti negativi: "food could have been better."

Punti negativi: "Inflight movies are very dated. Few new releases."

Punti positivi: "The only good thing about Turkish Airline was the entertainment, the movie selection was pretty good."
Punti negativi: "I did not like flying with Turkish Airline. Worst experience ever for travel. Kept us on the the plane for hours while fixing the technical issue. The food is disgusting, the crew does not speak very well English. They do not come quick enough when you want something. I would not recommend Turkish Airline to anyone. We had to pay extra for sears that were given, should have been given to us for free considering they treated us badly on our start of the journey."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti positivi: "The service, the food. The staff is very friendly and helpful."

Punti positivi: "Nothing"
Punti negativi: "The counter could not find my reservation a d they said because i booked online i had to go to another counter and then back to check in. It was pretty stressful"

Punti negativi: "The worst airline I have ever flown with, worst disruption management"

Punti positivi: "All is good"

Punti negativi: "Worst customer service."

Punti negativi: "The crew was not very warm and/or welcoming - they were short, impersonal, and kind of cold"

Punti positivi: "Good service and in flight entertainment; excellent prices on tickets."
Punti negativi: "Disorganized boarding process Scheduled departure time should be earlier; otherwise, long wait at airport."

Punti positivi: "Same!"

Punti positivi: "Flight delayed by 2 hours. Very little leg room. NO vegan food available. Baggage lost. Abysmal customer service."
Punti negativi: "Will never fly Turkish airlines again"

Punti positivi: "Timely departure and arrival. Excellent landing. Helpful crew."

Punti positivi: "including new releases"

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti positivi: "Friendly crew Good food Clean plane"
Punti negativi: "The boarding process was odd. The gate agent herded us all toward a set of doors but didn't open them for about 5 min."

Punti positivi: "Lots of in flight entertainment options. Good meals. Very nice and helpful attendants."

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti positivi: "The food on flight."
Punti negativi: "Ground staff in Istanbul were very rude! Staff would not respond to lights turned on on the flight as well, for any assistance."

Punti positivi: "Cleanliness"
Punti negativi: "Harassment caused in providing wheel chairs for boarding Second flight to NY fm Istanbul. For two of us only one wheel chair was provided that too after making us stand for an hour as no seating arrangement s were available after landing from Mumbai."

Punti positivi: "Nothing.... except the movies"
Punti negativi: "Everything....food and service. The airlines also Lost our bags...and till today cannot trace or find it. Went on a cruise with 2 pairs of clothes. How does an airline give a bag tag to a passenger without putting it in the bag???? 12 days and no bags.... terrible call center service too no help at all."

Punti positivi: "Great comfort and speedy service of beverage and breakfast"
Punti negativi: "They didn't pick up the dishes fast"

Punti positivi: "Like my trip to Istanbul, I had no complaints. It was easy to make my transition to this flight and boarding was fine and once again the crew were friendly and welcoming. The short 2 1/2 hour flight went well."

Punti positivi: "Flights were on time; Crew was pleasant - asked for water and was provided in a minutes; Pilots were great, they have landed smoothly"

Punti positivi: "Superb service, food and entertainment. Especially liked the wifi that allowed me to read and send emails, texts and do some work."
Punti negativi: "When I called the night before to check into the flight our reservation had been cancelled and we did not know until we got to the airport Turkish Airlines counter in Mumbai very early in the morning that we could still fly. Never understood why our names had been removed for our return flight. Because we didn't have a boarding pass when arriving at the airport the security hesitated to allow us into the facility. Luckily we found our itinerary and they allowed us entry."

Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."

Punti positivi: "The overall experience was good. The food was good, the comfort was good and the service was good compared to other airlines I have been on. I particularly liked the safety video. It was a refreshing change."
Punti negativi: "There were a few delays in taking off and the second delay nearly cause me to miss my flight. I had to run through the airport which was a stressful experience. However, I did end up catching the flight and my bags reached to the destination on time. So overall it didn't cause anything more than stress to catching the flight. =)"

Punti positivi: "Some staff wer helpful"
Punti negativi: "Mostly as a mother traveling with a stroller, they expected me to haul everything on my own. Stroller,car seat, child, two bags! They were impatient and impolite, unresponsive when I used the steward attendance call for water or to move my child's tray (for over two hours)... there was much I didn't care with this airline, from their customer call service (I filed a complaint) to the state in which my box arrived in Mumbai (again filed a complaint but no one folllowed up with me). I wouldn't recommend this airline to anyone, especially if traveling with a child."

Punti positivi: "Nothing"
Punti negativi: "They took 4 days to reach my destination and my last destination they could not provide me with a seat so I had to buy it from my own pocket . The luggage came after 5 days with it missing 12 pounds of stuff. Never go on this airline. They don't care about customers especially in istambul and Mumbai. I think I should get full refund for this flight."

Punti positivi: "Overall services include catering. Flight attendants were very kind"
Punti negativi: "Limited leg space. Boarding process at Mumbai airport was very bad, not at all systematic and arranged."

Punti positivi: "The flight experience is really good. Good leg space. Great service. Great meal, most importantly they didn't mess up veg and nonveg preferences."
Punti negativi: "On the flight from newyork to Istanbul and Istanbul to Mumbai leg space wasn't satisfactory."

Punti positivi: "Accommodation for temporary delay"
Punti negativi: "Lot of delays"

Punti positivi: "Dessert was good. Seat width was comfortable. Crew was courteous and helpful but could do way better."
Punti negativi: "Boarding process is terrible. International transfers are utterly chaotic and there is a tremendous language problem that complicates every single issue."

Punti negativi: "Turkish did not made any alternative arrangements for travel or accommodation. I will be flying Turkish in the future. ."

Punti negativi: "Boarding by bus Staff did not enforce priority lane for business and star alliance GOLD Waited long time in the bus"

Punti positivi: "Very friendly service. Ground staff and excellent cabin crew. Excellent onboard entertainment. Good quality wines and multiple selections."
Punti negativi: "On Board food offerings, seats are a little tight"

Punti negativi: "Vegetarian meals were not good."

Punti positivi: "Cabin/ground crew was professional, nice."

Punti negativi: "We boarded on time but the flight didn't leave for another 45 minutes or so. This made me miss my next flight when I landed in Instanbul. I think they might have been doing extra checks on the plane so it's fine. Even though I missed my flight and it was out of my control, I was able get another flight within 5 hours and free of charge!"

Punti positivi: "Service and food were very good, so happy to be fed and watered even though it was a short flight, really pleasant surprise."
Punti negativi: "The wait to go through security when we got to Rome, but I dont think the airline was the cause of that."

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti negativi: "The plane was very old. On my seat, the TV screen did not work. The cabin crew was lazy. Nobody paid any attention to the Attendant light by my seat."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "Flight was on time"
Punti negativi: "Very rude crew, I asked for water and I was told to get and help myself"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Reliable airline."
Punti negativi: "Overly strict on luggage size and weight. I’m talking about 0.1 kg difference. I was attempted twice to check the only small case I have, which is an exact fit to Lufthansa standard. Very annoying. Won’t fly LH again. British Airways is a lot better."

Punti negativi: "Food"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "Crew was thoughtful"
Punti negativi: "Seats were uncomfortable and the food was not worth eating"

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti negativi: "Luggage did not arrive."

Punti positivi: "Friendly staff. Free drink and snack. Comfy seats and very easy boarding process"

Punti positivi: "Super service. From gate in Frankfurt to Rome."
Punti negativi: "Communication on which luggage carousel our luggage was going to be on. The screen said, carousel 11 when in actuality, it was carousel 10. Very confusing...and caused me a delay. That’s the only frustration in the entire trip so far."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "Food could have been better,there several seats empty ,but couldn't switch seat or food TV wasn't working at all"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti positivi: "Good service."
Punti negativi: "Nothing."

Punti negativi: "Voli in ritardo"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "wine"
Punti negativi: "no screens"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "Boarding was automated gates was easy."

Punti negativi: "Troppo freddo"

Punti positivi: "Once again, the in-flight crew was excellent."
Punti negativi: "The Frankfort airport is a nightmare. They have loooooooong gateways, so when I Finally got through security FOR THE THIRD TIME, it’s a 10 minute, speed-walk to the gate. Again, a flight delay was the only thing that made the connection possible. I made it to the gate with 3 minutes to spare, so no time for the bathroom, no time to get lunch or even a bottle of water, no time period. And at the end of it all, my bag is lost."

Punti positivi: "There's nothing much that's positive to say about this leg of our journey."
Punti negativi: "Not only was the flight delayed, but there was confusion at the gate for boarding of even first or business class. We had to carry our luggage down 2 flights of stairs to get on a bus, which then transported us a very long ways away on the tarmac. Then it was an older model plane and the engine noise, even though we were up front, was extremely loud! It was somewhat worrisome. The food was terrible and by the end of the 90 minute flight our rears were sore from the poor seat cushioning. Not a good experience at all. All of this was after a terrible experience and delay just trying to connect flights within the German airport and the security delays that probably would have made us lose our flight if it wasn't delayed. There needs to be a better system if you are not staying in Germany but just connecting flights from the same airline!"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti negativi: "Lost a whole day and a half of vacation!"

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti negativi: "Same as above"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Food On time boarding In flight services"
Punti negativi: "Long announcements"

Punti negativi: "Absolutely unprofessional. Zero courtesy’s & hospitality. Totally untrained ground staff. Will want to file a lawsuit against the airlines."

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "everything was good other than the entertainment package"
Punti negativi: "not verymany movies to select"

Punti positivi: "Boarding was fast. Crew was good. Comfort level was good."
Punti negativi: "The requested meal was not delivered. However, the crew bring it from the extra they had with other classes."

Punti negativi: "Flight got delayed by more than an hour, so my layover was cut short and had to rush to catch my next flight"

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti positivi: "Efficient crew. Quick service, quick flight."
Punti negativi: "No negatives."

"They just let people fly without properly using the required mask"

Punti positivi: "The crew was astounding"

Punti negativi: "Flight was delayed for 4+ hours"

Punti negativi: "Staff Curtsy and overall gestures!!"

Punti negativi: "Seat recline was broken- wouldn’t hold position."

Punti positivi: "The crew"
Punti negativi: "The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child"

Punti positivi: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Punti negativi: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."

Punti negativi: "Crew on the ground was very rude"

Punti negativi: "More options for gluten free food. Always get the same dish"

Punti negativi: "Sedile scomodissimo, bagaglio smarrito, é rimasto a Parigi dopo la corrispondenza !!! Pessimo servizio"

Punti negativi: "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."

Punti positivi: "Great crew and prompt boarding."
Punti negativi: "Airline food and close main cabin seating. Should offer upgraded meals, just like the extra seating space."

Punti positivi: "ok"
Punti negativi: "spazi cibo"

Punti positivi: "Aereo partito abbastanza in orario, arrivato cmq in anticipo. Sedili adeguati con discreto spazio per le gambe. Snack e bevanda anche su volo breve (1:40)"

Punti positivi: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"

Punti positivi: "Perfetto."

Punti positivi: "The cue lines per zone are a brilliant idea!"

Punti positivi: "Upgrade in business class da premier economy"
Punti negativi: "La puntualità, il volo è partito e arrivato in ritardo di 45 minuti"

Punti positivi: "Volo breve, ma aereo puntuale sia alla partenza che in arrivo."
Punti negativi: "Ho trovato un po' squallido il terminal 2G da cui e' partito il volo. Negozi distanti dal terminal e mediocri. Al terminal vero e proprio non so nemmeno se c'erano le toilettes."

Punti positivi: "Ottimo sia il tempo di imbarco che la puntualita' in partenza ed in arrivo. I sedili della economy sono sempre piuttosto piccoli e con poco spazio per le gambe, specie se sei piu' alto di 1.80 m."
Punti negativi: "La selezione di film e' abbastanza ridotta, soprattutto quelli in lingua italiana. Mi ha lasciato perplesso la scelta di passare un pasto alle ore 16 ( relativamente alla localita' di partenza) dopo aver fatto l'imbarco alle 13 e con un pacchetto di cracker nell'intervallo. Non c'e' stata cena."

Punti positivi: "Air france crew at Mumbai Airport very rude and not supportive during checkin"

Punti negativi: "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."

Punti negativi: "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"

Punti negativi: "It was great trip thank you Air France"

Punti positivi: "Food and entertainment was awesome"
Punti negativi: "It's awfull to sleep. Very unconfortable."

Punti positivi: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"

Punti negativi: "10 minutes late to the airport....... No help, no refund, no nothing. Never using you again"

Punti positivi: "Staff was so helpful and attentive to our needs.Providing service with a smile."

Punti negativi: "Engine noise in the cabin is loud."

Punti positivi: "Timely and smooth teansit."
Punti negativi: "Food has a way to go to be appetising."

Punti negativi: "Necessita inesire nel questionario la possibilita N/A"

Punti negativi: "La sufficenza della hostess nel servire il pranzo e la non conoscenza dei vini che serviva, servendone uno per l'altro, peccato, perche la carta vini era di ottimo livello."

Punti negativi: "Na"

Punti positivi: "Flight on time"
Punti negativi: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."

Punti negativi: "The food was cold. We were served about 40 minutes after most of the plane got their food. The overhead compartments kept opening by themselves through out the flight. Food was horrible."

Punti negativi: "My luggage was lost in Paris. Now I need to wait still."

Punti positivi: "Onboard crew was friendly. Dinner was good"
Punti negativi: "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"

Punti positivi: "Food, service, comfort"

Punti positivi: "Puntualità"
Punti negativi: "Per imbarcare un passeggino un'Odissea al Charles de Gaulle 2, con personale di terra scortese ed inaffidabile e un giro dell'aeroporto per trovare dove imbarcarlo. Davvero pietoso. Personale di volo affabile e cortese, atterraggio non morbidissimo. Panini al formaggio di capra e lamponi incommentabili."

Punti positivi: "The crew were nice."
Punti negativi: "The boarding process was horrible and it involved climbing down steep stairs from the air tunnel to the tarmac to board a bus that took us to a far distance where the plane was parked. Had to new walk in the sweltering heat to the plane can climb up steep stairs in the heat! We were now kept in the plane for another hour with no aircondotion. It was boiling hot in there. We had to use the safety manuals to fan ourselves. We eventually left late and got to Lagos one and half hours we were meant to get there. Lastly not all the luggage arrived. Two days into my arrival and I am yet to get all my luggage. It was truly a horrible experience which was echoed by fellow passengers."

Punti negativi: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."

Punti positivi: "Niente"
Punti negativi: "Tutto. Dall’imbarco alla sbarco, Air France e’ una schifezza unica."

Punti negativi: "Plane was canceled at the last minute with a transfer desk literally assaulted by 100s of people. Only 3 persons on the desk. No lane for sky priority. Queued for nearly two hours before some airport employee gave us instructions to travel by train without any other information or tickets etc. Had to buy my ticket. Couldn’t recuperate my suitcase. Had to wait for it the next day for three hours. Up to this hour I don’t know how I am going to be reimbursed (train and plane)."

Punti negativi: "Peccato che arrivi allo scomodissimo terminal G dell’Aeroporto Charles de Gaulle."

Punti positivi: "The service"
Punti negativi: "Nothing"

Punti negativi: "My seat was changed without my permission. Very unprofessional staff at Mumbai airport"

Punti positivi: "The crew, the service, the food and beverages"
Punti negativi: "The 3 hours delay"

Punti positivi: "Aeromobile comodo e personale davvero professionale"

Punti negativi: "Had to check in our underweight small carry on because there was no space left. Left out hotel at 3.15am. A dry croissant did not satisfy three hungry children for breakfast, the coffee was terrible and the seats too close together. Not a good experience."

Punti negativi: "Air France lost my luggage and they can't find it in the computer system."