Trova voli economici da Milano per Incheon

Punti positivi: "sedile comodo"

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti positivi: "The flight attendants were kind"
Punti negativi: "The airplane was old and the seats were a little dirty"

Punti negativi: "Airline could not handle the two hour fog delay which led to tremendously long ticket desk lines and violently angry customers. Terrible experience for staff and customers."

Punti negativi: "A very good entertainment and comfortable space between the seat"

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti positivi: "Food was great. Crew was nice overall."
Punti negativi: "When we arrived they tried to convince us to let our 4 year old fly w a broken tray table. After escalating they wanted to remove us but some other passengers intervened and helped. Entertainment system totally sucks. Movie selection was good but a headache to navigate."

Punti positivi: "Great food"
Punti negativi: "More alcohol choices"

Punti positivi: "Food was decent and the crew was great."
Punti negativi: "The air conditioning did not work in the front part of the cabin. I asked about it but nothing changed. It was very uncomfortable for everyone in that part of the plane. The back was cool front was miserable."

Punti positivi: "Food, staff attitude, service. Good communications from captain during lateness period at JFK."
Punti negativi: "In Istanbul the line for boarding was badly mismanaged, something unusual for them."

Punti negativi: "The seats are to close together and did not recline, also very warm on the plane makes it very uncomfortable"

Punti positivi: "The flight crew was friendly and kind."
Punti negativi: "The check in at MXP took us a lot of time and there was no defined line for people to wait without other people can pass them. Some how there is people who stand in line for 10 minutes and others for 40 minutes, the ground attendants didn’t really cared about it."

Punti positivi: "Excellent Flight and crew is vary friendly and helpful"

Punti positivi: "Nothing is changing, they need to make some adjustments"

Punti negativi: "They forced me to check my cabin bag. It met their dimension requirements but said weighed too much (what does that have to do with space in cabin). They they lost the bag so I'm on vacation with no clothes."

Punti positivi: "The food and entertainment was good. The crew was very nice."

Punti positivi: "Staff was very friendly. Good was great. I was actually comfortable during the flight."
Punti negativi: "It's a long flight. But that's unavoidable."

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti positivi: "Excellent check-in and in-flight service"

Punti positivi: "Friendly staff"
Punti negativi: "Narrow seats"

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti positivi: "Customer service was great. I love the food and also free tv and movies. Excellent in all ways !"

Punti positivi: "friendly people. good food. top notch service"

Punti positivi: "Good food and service"

Punti positivi: "Meal,airplane"
Punti negativi: "A little turbulence"

Punti positivi: "Great attention and kindness from the attendants"
Punti negativi: "The cabin was very very hot during the flight."

Punti positivi: "Good selection of entertainment, comfortable seats."

Punti positivi: "everything"
Punti negativi: "late boarding"

Punti positivi: "Service and people."
Punti negativi: "Long lines...far away gates...and double security check with pat down...besides having electronic items taken away and a separate line to pick that up and separate line to pick up our baggage in Miami"

Punti positivi: "I love how comfortable they made everyone, they made an 11 hour flight feel more like an 3 hour flight....best airline ever for me and my family..... I will be sending them a Thank You card."
Punti negativi: "There wasn't nothing that I didn't like . I love me some Turkish airline."

Punti negativi: "poor to non existence service in economy class. all crew up front with zero crew In back."

Punti positivi: "Great comfort and Turkish airlines gave us (the passengers) an amazing experience :)"

Punti positivi: "Efficiency and customer service"
Punti negativi: "I didn't get s pre ordered kosher meal on 2 nd leg of my flight"

Punti negativi: "My flight was cancelled ten days prior to departure. Nothing to do with weather. Without my permission they, booked my return flight with a 20 hour layover in Istanbul airport. I had to buy a new ticket home on a different airline. Waiting for a refund which currently seems impossible."

Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."

Punti positivi: "Business class did have their own line."
Punti negativi: "It did not matter where you were on the flight, last row or business class, you all boarded at once. It was a big free for all. And usually business class is given a given special treatment as soon as they are seated but it was not the case. The short flights are not worth the price of the business class."

Punti positivi: "Comfortable chairs, the entertainment was wonderful especially for such a long trip."
Punti negativi: "It is not the airline but rather Istanbul airport. I would have been more convenient with a little more organization to help the massive amount of people going through the airport."

Punti positivi: "Good flight service. Nice STAR lounge in Milan"
Punti negativi: "On line check-in does not remember frequent flier info."

Punti positivi: "I look forward to flying with Turkish Airlines in the future. Thanks for a good trip."

Punti positivi: "comfortable. enjoyed the staff. enjoyed the movies music and travel information on the personal screen."

Punti negativi: "Boarding by bus Staff did not enforce priority lane for business and star alliance GOLD Waited long time in the bus"

Punti positivi: "The flight itself wasn't bad, we got a meal on each flight and the crew was charming."
Punti negativi: "I had a trip with one connection, from Tel Aviv to Milan. The flight from Tel Aviv was delayed, which coused the connection flight to be delayed. Also, and most importantly, they've left my luggage in Istanbul (where the connection was from), so that I was left with no proper clothes/essentials for four (!) days (and it was colder than expected in Italy)."

Punti positivi: "Everything was appreciated"

Punti positivi: "I did not fly back with Turkish airlines. I decided not to take a chance. Please read comments below."

Punti positivi: "So many movie choices and great food, wasn't hungry once!"

Punti positivi: "Crew were exceptionally warm and pleasant, and made me feel more than welcome onboard."
Punti negativi: "This was one of the worst days of my life, health-wise, so it could be that my observation of the passage of time was somewhat distorted, but Turkish did everything either slowly, or more slowly on this day. First, name two things on a flight line that are wheeled, movable objects. Did you answer bus and plane? Well done. So if both bus AND plane are theoretically mobile, why then must I endure a long walk AND a long bus ride? Boarding was an hour-long event, probably due again to inefficient ground services. I fell asleep and woke up twice before it was over."

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti negativi: "Check-in Seattle was ill organized and folks cut and groused"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "Plane was super nice and new and crew was great!"

Punti positivi: "Nothing"
Punti negativi: "Definitely the food!!"

Punti negativi: "Connection time unacceptable with delay in departure from London"

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "Seating is terribly tight"
Punti negativi: "A normal human sized seat."

Punti negativi: "I didn't get the seats I selected during the check-in. An hour after check-in, I received different seats, 10 rows away from the original seats. Too bad!"

Punti positivi: "The flight on time. Good crew. Good service."

Punti negativi: "Larger seats! More legroom! No seats which don't recline. Specifically, the seat in front of min reclined -- literally into my lap, since my knees were against the back of that seat ALL the time. Min didn't recline, since it was too close to a partition."

Punti positivi: "The service from the flight attendants was wonderful."
Punti negativi: "The seats are horrible without any lumbar support nor sufficient cushion for the seat. It leaves you sore all over. If the person in front lays back, they will be hitting your knees. The food for dinner was ok but the breakfast was horrible. Plain eggs with inedible spinach and tomatoes."

Punti positivi: "We upgraded our flight from Frankfurt to business class--so worth it."

Punti positivi: "Good crew"
Punti negativi: "Was delayed outgoing but information was good"

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti positivi: "Very comfortable. All very nice."

Punti negativi: "On our layover in Munich, we were at our gate, then noticed about 30 minutes prior to boarding that they’d moved us to another gate quite far away, so we hurried to the new gate, only to discover the change was an error, and we had to run back to our original gate. Made it, but annoyed."

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "Delay of more than two hours caused my booking at the hotel to be cancelled. Not only i lost all my money but have no hotel to stay What is your responsibility on that???"

Punti negativi: "Voli in ritardo"

Punti negativi: "It was weird that for dinner the meal was vegan as requested, but the breakfast was not and so couldn't eeat it. It was weird that one meal was correct and the other was so lacking."

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Flight was almost on time, boarding is always cumbersome but personel very helpful"
Punti negativi: "Too many extra charges now, especially baggage. Breakfast was skimpy and no consideration for health"

Punti positivi: "Lufthansa is great."

Punti positivi: "Each time I travel with Lufthansa care, comfort, amd customer service are such a high priority"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "smooth and on time"
Punti negativi: "no charging ports on plane"

Punti negativi: "Troppo freddo"

Punti positivi: "There's nothing much that's positive to say about this leg of our journey."
Punti negativi: "Not only was the flight delayed, but there was confusion at the gate for boarding of even first or business class. We had to carry our luggage down 2 flights of stairs to get on a bus, which then transported us a very long ways away on the tarmac. Then it was an older model plane and the engine noise, even though we were up front, was extremely loud! It was somewhat worrisome. The food was terrible and by the end of the 90 minute flight our rears were sore from the poor seat cushioning. Not a good experience at all. All of this was after a terrible experience and delay just trying to connect flights within the German airport and the security delays that probably would have made us lose our flight if it wasn't delayed. There needs to be a better system if you are not staying in Germany but just connecting flights from the same airline!"

Punti positivi: "Flight on time, good service, helpful staff"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Food service everything"
Punti negativi: "Everything was just perfect"

Punti positivi: "Very friendly crew"

Punti positivi: "Everything was great. The crew couldn’t have been more friendly or accommodating. It was a very enjoyable experience."

Punti positivi: "Ended up flying out of London Heathrow, not Munich do to the cancelled Lufthansa flights. Very stressful and exhausting but did get back the same day as scheduled."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

"Dreamliner was comfortable and entertainment system good"

Punti positivi: "So rude crew"

Punti positivi: "The plane condition."
Punti negativi: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Salimos a tiempo . El business es muy confortable"
Punti negativi: "La comida horrible . No se limpian los baños"

Punti positivi: "Yes"
Punti negativi: "Nothing. Flight was amazing"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti negativi: "It's KLM. What else do you need to know."

Punti negativi: "Delay due to strike"

Punti positivi: "The crew was informative"
Punti negativi: "Inflight sandwiches"

Punti positivi: "Customer care was super supportive"
Punti negativi: "Inflight sandwiches"

Punti positivi: "Crew helpful. Food good."
Punti negativi: "Better range of movies please"

Punti positivi: "Great plane and staff"
Punti negativi: "Delayed"

Punti negativi: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."

Punti positivi: "Seat was good"
Punti negativi: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"

Punti negativi: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Punti negativi: "Troppo ritardo"

Punti negativi: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Punti positivi: "The crew"
Punti negativi: "Seat comfort"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."

Punti positivi: "Just the cabin crew being nice"
Punti negativi: "Punctuality KLM is always late"

Punti positivi: "Being fed was amazing and watching free TV was great!"
Punti negativi: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Punti negativi: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Punti positivi: "The crew was amazing and the food was great."
Punti negativi: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Punti positivi: "Lovely crew, very helpful"
Punti negativi: "N/A"

Punti positivi: "The flight arrived a few minutes early."
Punti negativi: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Punti positivi: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Punti negativi: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Punti positivi: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Punti positivi: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Punti negativi: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Punti positivi: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Punti positivi: "Arrived early!"
Punti negativi: "Boarding seemed disorganized."

Punti negativi: "Flight departed 35 minutes late"

Punti positivi: "Wifi on Board"
Punti negativi: "Nothing"

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Norhing"
Punti negativi: "They have mabaged to lost my luggage"

Punti positivi: "The crew were hardworking, responsive, conscientious and friendly"
Punti negativi: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Punti negativi: "Please Endeavour to put the expiration date on the food served in the flight."

Punti negativi: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Punti positivi: "Very friendly and helpful personnel."

Punti negativi: "Dutch sub titels would be nice."

Punti positivi: "The supplied pack of toothpaste/toothbrush"

Punti negativi: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Punti positivi: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti negativi: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."

Punti positivi: "Everything - Checkin, crew, food, entertainment"
Punti negativi: "Nothing"

Punti positivi: "Fantastic"
Punti negativi: "Passengers less rude"

Punti negativi: "the crew Moscow-Tomsk"

Punti negativi: "They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either"

Punti positivi: "I did survive"
Punti negativi: "Buggage was lost"

Punti positivi: "Good seat space"
Punti negativi: "Looooong check-in period, limited English at check-in, Vladivostok airport is surprisingly crummy for such an important city, fishy sandwich once on board. Sorry to say, but Russia is a second-world country. Lots of travel inefficiencies and limitations."

Punti positivi: "Aeroflot was a classy airline, I didn't expect it but appreciated it"

Punti negativi: "The departure was slightly delayed. But the on-board experience was great."

Punti positivi: "Il personale molto gentile"

Punti positivi: "Premium Economy has good seats. Staff OK."
Punti negativi: "The connection system at SVO Terminal D, International to International, is horrible, and dangerous. If any panic would have started during the 1 hour 15 the 1000 and more of us were squeezed in a small transit room, hoping to get to the two tiny security belts, people would have died. Shame on them"

Punti negativi: "Flight was delayed and the airline lost my bag"

Punti negativi: "The luggage was left behind. After waiting fir a very long time fir the luggage, was informed it was not on the plane to Israel causing missing a train schedule. Many hours extra traveling due to this problem plus no belongings. Very frustrated"

Punti positivi: "Good price for the tickets."
Punti negativi: "Worst airport i’ve been thru."

Punti negativi: "Non arrivare bagaglio.. giorno dopo dovuto chiamare io a Mosca per sapere del bagaglio..perché Bologna non sapere niente.... e dovuto ritornare a prendere con ulteriori spese per viaggio Bologna e ritorno.."

Punti positivi: "Comfort in aereo"
Punti negativi: "Camminare 40 minuti pulman per sbarco da volo Minsk.. Mosca.."

Punti positivi: "Sedute piccole e molto scomode"

Punti positivi: "Sedute molto comode, cibo molto buono"

Punti positivi: "Good"

Punti positivi: "everything!!! Great service ."

Punti positivi: "Everything was ok"

Punti positivi: "Good seats,fast takeoff/land, good movies"
Punti negativi: "Got out of date butter"

Punti positivi: "Nulla"
Punti negativi: "Famiglia composta da Babbo e Mamma e bambina di 3 anni, ritardo di 3 ore alla partenza e 12 allo scalo di Mosca. Ci è stato detto in Giappone che ci avrebbero dato un hotel per la notte a Mosca (un diritto per ritardi oltre le 6 ore) e dunque imbarchiamo il passeggino della bambina, arrivati a Mosca di albergo neanche l’ombra. Chiedermo immediatamente il rimborso!"

Punti positivi: "Was really happy"

Punti positivi: "Plenty of food/snacks available. Many movies to watch."
Punti negativi: "only one side of my headphones worked"

Punti positivi: "Comfortable plane Airbus 230. Very good service. Attentive attendants. Pilots were great."

Punti positivi: "The crew was very attentive and willing to accommodate passengers' needs."
Punti negativi: "Delays and rather chaotic boarding."

Punti positivi: "same"
Punti negativi: "same"

Punti positivi: "servoce was awesome seaysbwere great proce.was.great"

Punti positivi: "Nice, clean, in time"

Punti negativi: "A little delay we had."

Punti positivi: "Again, the in-flight experience was pleasant. I will definitely use Aeroflot in future, and has already recommended it to my friends."
Punti negativi: "However, the Sheremetyevo Airport could use some improvement, especially the airport space management which needs to be streamlined. First, for international transfer, a big crowd had to squeezed into a small space and wait for security check. Secondly, there are too many shops in the waiting areas, and the passengers had to compete for space and sit on stairs, while the internal air quality was quite poor which became more severe in summer. Thirdly, the toilets need a complete re-vamp. It was not a pleasant experience to use toilet."

Punti positivi: "In-flight service was pleasant."
Punti negativi: "The boarding at the Heathrow Airport was a bit chaotic, due to the incompetence of the so-called manager who had no ability in simple crowd management. Fortunately, some female flight attendant who did the boarding had some common sense and helped ease the situation. Sack that male manager who was so unpleasant and incompetent."

Punti positivi: "Only takeoff and landing"
Punti negativi: "Everything I didn't like except takeoff and landing"

Punti positivi: "awesome - planes, staff, food, all great - smooth, courteous and friendly. The best airline!"

Punti positivi: "Price, punctuality"
Punti negativi: "Boarding gates at Moscow are ridiculous, and no priority boarding for biz or SkyTeam"

Punti positivi: "Price, punctuality, comfort on board (new business seat on A777)."

Punti positivi: "Punctuality."
Punti negativi: "Old fashioned business class on this A330, no full recline, entertainment not working, price similar to European competitors. Luggage arrived 2 days later."

Punti negativi: "No priority lane for boarding."

Punti negativi: "I can't call you when I had problems that I want to reserve seat and check in online from China.So I had to my son' s help from America."

Punti negativi: "Long flight delay"

Punti positivi: "Fast and attentive service"

Punti positivi: "Professional service"

Punti negativi: "A delay in the first flight caused us to lose our continued flight to Phuket and were stuck in Moscow 24 hours"

Punti positivi: "Nice crew and good service"

Punti positivi: "Comfort, staff, prezzo, breve attesa tra i voli"
Punti negativi: "Imbarco senza priority lane, sia per Skyteam priority, sia per business class."

Punti positivi: "Comfort, staff, prezzo"
Punti negativi: "Imbarco senza priority lane, sia per Skyteam priority, sia per business class. Viene offerto sistema di intrattenimento portatile invece che fisso."

Punti positivi: "Anytime I wanted a drink of orange juice they accommodated me."

Punti positivi: "cabin service was very good"
Punti negativi: "food both kosher and regular wasn't very good"

Punti positivi: "The flight was short (1 h) but they offered food and drinks. It's too short for any entertainment to make sense, so I just looked through the magazines and had a nice nap."

Punti positivi: "Everything"

Punti positivi: "Aeroflot is outstanding. Great experience and great service."

"Pleasant flight, was delayed 3 1/2 hours"

Punti negativi: "- Leave in time - Working onboard entertainment system"

Punti positivi: "Personale gentilissimo!"

Punti positivi: "The crew was really good"

Punti negativi: "Il bagaglio è arrivato con volo successivo"

Punti positivi: "Everything! I never knew that Finnair was such a great airline."
Punti negativi: "Honestly, nothing could have been better."

Punti negativi: "Un'ora di ritardo causa tecnica PC. Poi un bagaglio non consegnato all’arrivo a Roma. Una perdita del tempo perché dovevo aspettare che tutti i bagagli siano usciti prima di andare a compilare un modulo per il bagaglio non arrivato."

Punti negativi: "I was not allowed to board the flight and made to wait for 4 hours at the Paris airport. This is extremely disheartening and frustrating to say the least. I would want to rescedhule my upcoming flight to avoid such inconvenience."

Punti positivi: "The crew were helpful, pleasant and professional"
Punti negativi: "There wasn't anything we actively didn't like. It was a good flight."

Punti negativi: "I purchased a ticket that included one checked bag but their system said I purchased a ticked which didn’t include any checked luggage and I had to pay $60 to check my bag. Very frustrating!"

Punti negativi: "Slow on boarding. I was swipe-checked twice, including the one by the airline."

Punti negativi: "Never made it to Chicago on original flight due to delays."

Punti positivi: "The staff was professional and friendly. The waits were short on boarding."
Punti negativi: "The flight was over an hour late. The baggage reclaim belt broke down, which delayed our arrival at the target even more."

Punti positivi: "The meal that they served was great."
Punti negativi: "The leg room for someone that is 6ft 4in is not the best."

Punti positivi: "good service in spite of rather crammed conditions and short flight, UK newspaper was available, plenty of leg room (biz class consisting of one row in the front:))) - the lucky 4 in that 1st row were the only ones to get food, and also drink for free, it seems... and yes, the flight was short and otherwise uneventful, I was the 1st to walk off the plane."
Punti negativi: "The plane was a tiny oldish commuter jet with 2 seats on each side of the aisle. In "biz class" you still had to rub elbows with your neighbor, something other airlines with newer planes have sorted out, but allowing extra space between seats.... but overall, for a short flight (not much longer than an average subway commute in NYC), it really was not a huge deal...."

Punti positivi: "I like the crew, the new aircraft, the airport in Helsinki, the business lounge in the airport"
Punti negativi: "There was nothing that I truly disliked. I thought the food was mediocre and the business seat rather lumpy"

Punti positivi: "Everything was well organized and on time. Good meals! Price was fabulous!"
Punti negativi: "Seats in economy were small and my husband and I are not small. Usually international flights are roomier."

Punti positivi: "Plenty of leg room, and I got an empty seat next to me! Food was served on time (an hour into the flight, and about two hours from the destination). The options were decent particularly the caserole in terms of portions. Plenty of overheard compartment space, even with a nearly full flight."
Punti negativi: "The arm rest between seats doesn't raise to the full upright position, only one-half way. The TV needed to be reset by the purser due to it being stuck on kiddie mode. If you're a snacker, bring food."

Punti positivi: "Great service, staff and punctuality"
Punti negativi: "The food was soggy and overheated"

Punti negativi: "good morning aircraft flew late 1 hour. arrived in Finland late. our aircraft departed. now sit 3 hours and waiting for other aircraft. plane crashes in 12.45 the bottom and arrives in Riga in 2.00 days."

Punti positivi: "The crew was friendly. We were delayed, but I think that's because we were waiting on travelers with delayed connecting flights."
Punti negativi: "The food was very heavy, heavier than airplane food usually is. The touchscreen TVs were not very responsive."

Punti positivi: "Typical service and level of attention you'd expect in business class. Great food and wine selection. The amenity kit has exactly what's needed and not more."
Punti negativi: "Only 1 hour of Wi-fi included - seems strange for business class."

Punti positivi: "The gluten free meal was pretty bad."

Punti positivi: "No frills but efficient"
Punti negativi: "Food choice limited"

Punti positivi: "In JFK the Finnair staff helped us expedite our connection process (the flight from Helsinki was delayed and we hardly had time to make the connection)."
Punti negativi: "The flight was delayed by almost 4 hours. It was a miracle we made our connection in JFK."

Punti negativi: "We paid for economy comfort and signed up for the 2x2 seats. Instead we received the 2 seats in the middle of 4. we were more than upset, there is no way we would every request the 2 worst seats in that area and given my husband is 6'6' Did not make for a happy experience."

Punti negativi: "Plane too small. Avoiding Airbus jets from now on!"

Punti positivi: "Finnair's Planes are high quality and standard. I am an Aircraft Mechanic, and frequently when boarding planes I try to look for bad repairs or bad maintenance. The Interior was clean, and the leg room in economy was absolutely excellent. The Staff was outstanding, and showed the utmost professionalism at all times."
Punti negativi: "All my complaints are things neither Finnair nor the Crew could have helped. Turbulance was minor but constant. Some passengers rude enough to cut in front of the bathroom lines, and pretend not to comprehend English when they do. The Pork Dish and Breakfast dish were awful, however I recognize it isn't Finnish food, but a Korean variety. Two babies kept crying and screaming, for almost a solid 4 hours. I wasn't aware infants had the lung capacity or developed vocal chords to do such a feat. It also seemed like the parents were ignoring their babies not even trying to console them. Absolutely out of the hands of the staff, and I do not blame them for that. The only reason why the flight was so low, was simply because of things out of their hands. This is just a review of this specific flight, not the company itself."

Punti positivi: "Everything went smoothly"

Punti positivi: "There was like 5 movies to choose from and 2 shows, all the movies old and my screen kept on getting stuck"

Punti negativi: "Another upgrade charge, no extra leg room but a seat "near the front" (row 8). NO entertainment system. Only food service was on-board bistro, which sadly I slept through because I was exhausted from getting absolutely no sleep on their crummy transatlantic flight... There are no 'zeroes' to give, so can only give a 1 star poor rating on food, entertainment and comfort. Crew, again, tried in the face of a crummy airline."

Punti negativi: "Not offered a beverage ."

Punti positivi: "Great crew, very helpful and kind. Helped me stow my banjo in a closet instead of under the plane wich really was great because of its value to me...great food and entertainment options made the trip fly by...hah....kinda freaked out by the whole black glove thing but maybe it's sexy, not sure."
Punti negativi: "The weird on board shopping thing."

Punti positivi: "Friendly and competent crew, on-time performance, clean and pleasantly appointed cabin, non-stop service always beats transfers!"
Punti negativi: "Cramped seating (A330) for such a long (8.5 hrs) flight. U.S. catered food was mediocre at best."

Punti positivi: "crew, food"
Punti negativi: "Sat in row 53 of 55 rows, should have boarded in sections instead of everyone all at once. Could not sleep due to passenger behind kept jostling my backrest."

Punti positivi: "I was a bit surprised by cabin crew 's welcoming words that were my native language ,which ware very familiar and joyful . I didn't feel well at that time with a severe cold and I endured during the entire fly . I know it's kind of bad but I made it to my country safely. The food was Korean food and I really enjoyed and loved it so much .The Helsinki airport is great with smoking booth and warm ."
Punti negativi: "Nothing but I wonder if they could change my seat to upper one despite my additional fare because I felt bad the day and they had cold pills like medicine."

Punti positivi: "Felt captain on the original flight did everything he could"
Punti negativi: "Boarded late, taxi' around for 3 and a half hours, deplaned as flight was canceled, waited 3 hours for next flight which was then cancelled. All understandable until the announced that the flight was reinstated only to be followed by an hour of the clerks unable to put people back on the flight which caused it to be cancelled. Sent to another airport except the free shuttle wasn't running, 50 dollar taxi ride later I got to sleep on the floor until the gates finally opened 5 hours later"

Punti positivi: "Comfortable smooth flight, quiet in the large modern BA A380 aircraft"
Punti negativi: "Usual boarding with people in rear having to get past people in lower row numbers having been boarded first."

Punti positivi: "Shortness of flight, very pleasant cabin attendant and fellow passenger. Flight on time and smooth."
Punti negativi: "Neither of my two checked in pieces of baggage did not arrive, causing major anxiety, hardship and hassle after a long trip."

Punti negativi: "One of the crew members was rude."

Punti positivi: "The crew members were very helpful and kind. Seats are okay. The music selection was pretty good."
Punti negativi: "If you are not planning to sleep, bring your own book, tablet and earbuds! The airplane has no individual screens for entertainment, only tiny drop-down screens."

Punti positivi: "Travelled on B A Air Bus. I found it to be comfortable compared to previous flights operated by other airlines. Crew was excellent Overall it was a very good experience."
Punti negativi: "The food - well it's airline food - ok but nothing exceptional."

Punti positivi: "Great flying a330 lhr to hel. Never been in such a big plane for the short trip. Very comfortable. Great snacks too, friendly service and very smooth overall."
Punti negativi: "We were delayed leaving yet arrived in time so it's not a big deal."

Punti positivi: "Food, not crowded, small plane"
Punti negativi: "No individual tvs"

Punti negativi: "In-flight entertainment was not working. Made and 11hr flight seem light 20 hrs."

Punti positivi: "Lenght of flight"
Punti negativi: "Babies crying :("

Punti positivi: "Nice one"
Punti negativi: "Nice one"

Punti positivi: "Great service. Comfy seats."

Punti positivi: "Crew was not very helpful, last time I fly Iberia."

Punti positivi: "The staff were incredible and helpful. The entertainment made the flight go much faster. The airplane was comfortable and clean. Great flight"
Punti negativi: "The passengers next to me smelled severely of body odor. I know that this isn't something the flight crew can do anything about but it made my flight really uncomfortable. Thankfully the seat next to me opened. So I loved a seat away- but even that couldn't mask the smell!"