Trova offerte per voli da Milano Aeroporto Malpensa a Newark Internazionale di Newark-Liberty (MXP - EWR)

Punti positivi: Quick boarding decent legroom

Punti negativi: Breakfast was not great

Punti negativi: Free wifi

Punti negativi: Menu was poor

Punti positivi: The wafer bar. Pilot had a good landing in high winds and snow.

Punti negativi: Nothing to complain.

Punti positivi: The staff are friendly

Punti negativi: They didnt say any information to the passengers who had connecting flights. No one us that all passengers with connecting flight need to check out their luggages and check it in again. Now my luggage is lost..

Punti positivi: The movies.

Punti negativi: It’s a crowded plane with tiny seats. The passengers in my row who had not been able to bathe did not make the 5 hours go by quickly.

Punti positivi: Plane was nice, clean, good entertainment options, departed almost on time, arrived on time.

Punti negativi: Boarding process - seat upgrades should come with boarding zone upgrades. Paying extra for a seat and then boarding in last zone makes no sense to me.

Punti positivi: Plane landed at 1511, at Gate at 1525 (a bit slow), I'm through customs (only 50 people in line?!) and at the baggage carousel at 1535 (long legs) and my bag is already there waiting for me!! I'm outside having a smoke at 1538! How do they do it?

Punti positivi: Boarding and the flight itself were uneventful. Departure slightly early and arrival consequently early too.

Punti negativi: Paying for simple tea or coffee? I know a profit needs to be made but come on! I was missed completely by the cabin service the first time, and had to ask for tea on the second. I don’t know when they started charging for tea, but it was unwelcome, cool, and not particularly refreshing. I expect better of BA.

Punti positivi: Ground crew very responsive to needs

Punti negativi: non existing beverage service on a two and one half hour flight :(

Punti positivi: Great communication from all aspects of crew etc during our delay. Fantastic flight crew who are very sweet and caring. I also enjoyed that we had meals on the flight and didn’t have to pay. That is such a simple but wonderful things.

Punti negativi: Delayed due to storms etc. Never ideal.

Punti positivi: Friendly crew, uncrowded plane.

Punti negativi: NA.

Punti negativi: The fact I was delayed 2 hours. Missed my connection. Spoke with customer care about getting a flight out of Toronto the next morning because of connection issues instead of late that evening.

Punti positivi: Nice plane looks new

Punti positivi: Great service, easy boarding, good flight.

Punti negativi: Cramped seats, like everyone.

Punti negativi: were not served drinks

Punti positivi: The plane was on time and staff on the plane where nice

Punti negativi: Walking from one terminal to terminal was quite a problem. when the staff are checking before you pass through the security after you arrived form Lagos to Frankfurt was quite rude. I had a electronic boarding pass on my phone for some reason the wifi from the airport was slow in allowing my electronic boarding pass to work and the staff was impatience with me and rudely asked me to get off the line.

Punti positivi: Traveled with my dog. They had empty row so United moved us there so dog can be comfortable under the middle seat. Staff was very nice and offered water and ice for the dog.

Punti negativi: I felt I was badly treated and there was no instruction to what they where checking for. I am very incline to not recommended Lufthansa Airline to anyone. The notification for change of Boarding Gate did not reflect immediately.

Punti positivi: Service efficiency.

Punti positivi: The plane was clean and seats were comfortable considering 2.5. hour flight; all crew members were nice and friendly; there was some food available for purchase but we didn't buy it since we ate at the airport before the flight. I would definitely fly again.

Punti negativi: no TV or other entertainment options so make sure to bring your own device or a book.

Punti negativi: poor customer service.

Punti positivi: The chairs were comfortable the staff was very attentive and nice

Punti negativi: I cant really say anything bad except for the fact that my luggage was broken but i did go to the counter and the person was very nice and handled the issue very proffesionally

Punti positivi: Food and a good cabin crew on Brussels Air.

Punti negativi: No complaints

Punti positivi: All operations a-ok

Punti positivi: They had many snacks and meals. Staff was very friendly.

Punti negativi: The dinner taste was not great. Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you.

Punti positivi: Food/ staff/access to TV/movies etc!

Punti negativi: Seating/facilities

Punti positivi: Really good flight. Clean,on time, efficient. Early arrival even

Punti positivi: The crew were above friendly, calling you by name and were very accommodating.

Punti negativi: Plane was older, seats were grungy and the onboard entertainment was not updated, i.e: small screens with poor visibility, some screens did not even work for some passengers, limited amount of movies/entertainment for a 10 hour flight this was disappointing and seriously makes me reconsider flying British Airways ever again.

Punti positivi: The free drinks.

Punti negativi: The stink of curry throughout the plane and the other choices of meal being gluten laden pasta and gluten laden crackers, muffins, and bread for breakfast. I am very glad I ate in SFO before leaving or I’d have been starving by the time e arrived in LHR.

Punti positivi: The airport is nice

Punti negativi: But they didn’t let me in because I didn’t show up for the first flight

Punti positivi: Fantastic customer service!

Punti negativi: The fact I was delayed 2 hours. Missed my connection. Spoke with customer care about getting a flight out of Toronto the next morning because of connection issues instead of late that evening.

Punti positivi: New "signature" business class is smaller than the old pod, but very functional layout.

Punti negativi: Food created by Chef Hawksworth is mediocre at best.

Punti positivi: Nice plane looks new

Punti positivi: The movies.

Punti negativi: It’s a crowded plane with tiny seats. The passengers in my row who had not been able to bathe did not make the 5 hours go by quickly.

Punti positivi: The crew was nice and the movie selection was decent. Food was ok. As good as it can be when you pay $2,500 for a flight ticket knowing that they are not really there to offer you a service, they are there to make their own money knowing that as a traveler you really have no options other than an airplane if you want to go across the ocean.

Punti negativi: Seats become smaller and smaller...and you keep asking about my experience...$2,500 to travel seating in a miniature seat with no leg room is a bit much...and I know no flight company cares about this...we have no choice...either take that or don’t travel, right?

Punti positivi: The crew was nice and the movie selection was decent. Food was ok. As good as it can be when you pay $2,500 for a flight ticket knowing that they are not really there to offer you a service, they are there to make their own money knowing that as a traveler you really have no options other than an airplane if you want to go across the ocean.

Punti negativi: The difference here is that in a 9 hour flight you want to keep hydrated. Crew seemed lazy...they would not bring water to travelers very often...and when I called a flight attendant with the button call and politely asked if I could have some water, she seemed pretty annoyed and told me I can just stand up and go take my water in the back where they store food. NOT A GOOD SERVICE FOR $2,500!!!! It’s outrageous!! Seats become smaller and smaller...and you keep asking about my experience...$2,500 to travel seating in a miniature seat with no leg room is a bit much...and I know no flight company cares about this...we have no choice...either take that or don’t travel, right?

Punti negativi: Delay of more than two hours caused my booking at the hotel to be cancelled. Not only i lost all my money but have no hotel to stay What is your responsibility on that???

Punti positivi: Nothing

Punti negativi: Everything

Punti positivi: fast lane boarding

Punti negativi: no snacks

Punti positivi: The chairs were comfortable the staff was very attentive and nice

Punti negativi: I cant really say anything bad except for the fact that my luggage was broken but i did go to the counter and the person was very nice and handled the issue very proffesionally

Punti positivi: Very good service! Friendly and happy staff!

Punti negativi: The food; I didn't like the sandwich and the snacks

Punti positivi: Nothing really

Punti negativi: Late boarding, had to check the bag, had to wait forever when landed in the plane

Punti positivi: Plane was nice, clean, good entertainment options, departed almost on time, arrived on time.

Punti negativi: Boarding process - seat upgrades should come with boarding zone upgrades. Paying extra for a seat and then boarding in last zone makes no sense to me.

Punti positivi: We finally got to our destination

Punti negativi: Weather delayed the flight by around 4 hours. Crew at the airport were clearly stressed and took it out on stressed passengers. You had to ask for everything rather than the crew proactively doing things to make people comfortable (regular updates, food vouchers, going around making sure people are comfortable). Captain on plane was good. Crew on plane was ok, more socializaing with each other rather than being proactively helpful.

Punti positivi: Great service, easy boarding, good flight.

Punti negativi: Cramped seats, like everyone.

Punti positivi: The movies.

Punti negativi: It’s a crowded plane with tiny seats. The passengers in my row who had not been able to bathe did not make the 5 hours go by quickly.

Punti positivi: The crew were above friendly, calling you by name and were very accommodating.

Punti negativi: Plane was older, seats were grungy and the onboard entertainment was not updated, i.e: small screens with poor visibility, some screens did not even work for some passengers, limited amount of movies/entertainment for a 10 hour flight this was disappointing and seriously makes me reconsider flying British Airways ever again.

Punti positivi: Friendly crew, uncrowded plane.

Punti negativi: NA.

Punti positivi: Fantastic customer service!

Punti positivi: The free drinks.

Punti negativi: The stink of curry throughout the plane and the other choices of meal being gluten laden pasta and gluten laden crackers, muffins, and bread for breakfast. I am very glad I ate in SFO before leaving or I’d have been starving by the time e arrived in LHR.

Punti positivi: Excellence view of London performered by the pilot. Very please with that.

Punti negativi: All good except for the seat, let my neck with a bit of pain.

Punti positivi: Great communication from all aspects of crew etc during our delay. Fantastic flight crew who are very sweet and caring. I also enjoyed that we had meals on the flight and didn’t have to pay. That is such a simple but wonderful things.

Punti negativi: Delayed due to storms etc. Never ideal.

Punti positivi: The free drinks.

Punti negativi: The stink of curry throughout the plane and the other choices of meal being gluten laden pasta and gluten laden crackers, muffins, and bread for breakfast. I am very glad I ate in SFO before leaving or I’d have been starving by the time e arrived in LHR.

Punti positivi: American Airlines had awesome customer service, smooth flight, comfortable and seats were roomy for economy.

Punti positivi: Good service good flight fair food and nice seat.

Punti negativi: Biggest issue the start very lax re security, 2 people never wore their seatbelts at any time, take off and landing. They hardly checked anything.

Punti positivi: Plane was nice, clean, good entertainment options, departed almost on time, arrived on time.

Punti negativi: Boarding process - seat upgrades should come with boarding zone upgrades. Paying extra for a seat and then boarding in last zone makes no sense to me.

Punti positivi: Great service, easy boarding, good flight.

Punti negativi: Cramped seats, like everyone.

Punti positivi: Plane landed at 1511, at Gate at 1525 (a bit slow), I'm through customs (only 50 people in line?!) and at the baggage carousel at 1535 (long legs) and my bag is already there waiting for me!! I'm outside having a smoke at 1538! How do they do it?