Trova offerte per voli da Aeroporto di Milano-Malpensa a Aeroporto di Newark-Liberty

Punti negativi: We had to cancel our flight after driving 3 hrs to the airport due to Coronavirus. We tried to do everything online or by phone the night before to see what our options were. We were willing to travel but the airline said they couldnt guarantee a flight back. We can’t reach anyone for a refund.

Punti positivi: Crew was great

Punti negativi: Boarding is a zoo. Boarding by row is faster.

Punti positivi: The Crew was great. Friendly and attentive.

Punti negativi: Very small seat. Had a big person next to me and was quite uncomfortable

Punti positivi: Crew was very friendly and helpful. Entertainment had plenty of choices.

Punti negativi: The seats were very hard. It was very uncomfortable sitting that long I’m those seats

Punti positivi: Arrived early, nice bus. Class lounges

Punti negativi: Friendly flight attendants, more comfort . Better food. Faster service

Punti negativi: Internet speed is weak.

Punti negativi: Very cramped seating, the 5 hour layover in Frankfort was rough, When we landed after 9 hours I wanted to use the restroom and the stewardess said we had to exit the plane immediately

Punti positivi: Young crew, with positive attitude and very kind and helpful.

Punti positivi: Nice service easy flight

Punti negativi: Hot, ridiculously warm on the plane

Punti positivi: Friendly and helpful crew, smooth transfer between flights, comfortable adjustable headrest, easy to request special meal online before flight.

Punti negativi: Movies available weren't to my taste, which isn't of great importance anyway.

Punti negativi: Comfort mostly

Punti positivi: Everything

Punti negativi: The plane was small. It was a quick flight though.

Punti positivi: I really enjoyed the ease of boarding and how smooth the flight went. The airline crew was friendly and the food was great.

Punti negativi: I wish that I was informed ahead of time that SAS GO LITE flights do not include check-in baggage. I ended up paying $109 instead of $60 because I was unaware that the fees change the day of departure. This upset me.

Punti positivi: Crew was very friendly and helpful. Entertainment had plenty of choices.

Punti negativi: The seats were very hard. It was very uncomfortable sitting that long I’m those seats

Punti positivi: Very enjoyable great staff,

Punti negativi: Lower prices

Punti positivi: The plane is clean and comfortable. The boarding was easy.

Punti negativi: The staff on all SAS flights seem a little lazy.

Punti positivi: First time on SAS in many years. Service was lower than average. Will fly with other carriers on my next Euro trip.

Punti negativi: Flight left Boston 1.5 hours late. I barely made my connecting flight but my checked bag did not. SAS outsources to GBS to handle missing bags. They promised 24 hours to deiiver to my hotel, but took 3 days. No one answers their phone. Terrible experience.

Punti positivi: Very enjoyable great staff,

Punti negativi: Lower prices

Punti negativi: my first flight overseas. friendly staff. movies ..headphones..pillow and blankets included. 2 beverages included with meal. only downside was paying for checked bag. looks like that is included on the return flight so that won't be and issue on the way home. no issues with carryons.

Punti positivi: Easy boarding process

Punti negativi: Crew climbed over my seat multiple times in order to get their stuff from the overhead bins. Also loud when people were trying to sleep

Punti positivi: Nice crew

Punti negativi: More comfortable seats

Punti positivi: The crew on this flight were excellent professional and friendly. They were also very patient. The best part of the trip.

Punti negativi: The food needs major improvement. What has happened to Lufthansa??? Other people on other flights with Lufthansa complain bitterly about the food. It has gone down hill. People should not be dreaming of Virgin Atlantic food while on a flight with Lufthansa!

Punti positivi: Space, seats, movies.

Punti negativi: I was on a seat at the end, after my seat, the stewardess had their closet and they kept hitting (very strongly) the back of my seat with the door, all the time. They woke me up several times. So not good.

Punti positivi: Crew was great

Punti negativi: We were on the runway for one hour and Calgary was not notified so we could not make our connecting flight even though room on the plane. On the flight an hour later we were on the plane for three hours but the weather prevented takeoff. Now we are sleeping in the airport until 6 am. So I think communication needs to be improved

Punti negativi: They ran out of food people would actually like to purchase and all that was left was cruddy Mac and cheese, pizza and truly awful sushi made by someone who has both never tried but inexorably hates it.

Punti positivi: The on-board crew were great. Super friendly and chatty. Almost a WestJet feel instead of the serious aloofness that AC is known for

Punti negativi: The entire HUGE MESS from booking til sitting on our last airplane. The “new reservation” system is a horrible joke. The right hand doesn’t know what the left is doing so you get completely wrong info and they won’t do anything about it. I’m a wheelchair assist and had to call 6 times to remind them to put it on my ticket even though each time I was shown that it had been added. They kept seating on the back row of the plain and blamed me for not calling ahead to “let them know I was wheelchair assist so they could reseat me” BUT...they won’t answer you call unless it’s 24 before your flight and then to check at the airport who then tells us it’s out fault cause we didn’t call more then 36 hrs ahead...YOU CANT CALL THAT FAR AHEAD...and ...get this “they don’t have wheelchair assist on my ticket/file”. I about lost my mind over the hours on hold and every different answer as to what what to do and in the end blamed us. ASTONISHING TO ME. THEN THEY HAVE THE NERVE ON-BOARD TO ANNOUNCE THEY ARE THE BEST AIRLINE IN NORTH AMERICA 2019...HORSE PUCKY!!!

Punti positivi: All was good

Punti negativi: Them good

Punti positivi: Great crew! Super friendly! Thanks for making my flight a great one!

Punti positivi: Food and entertainment were ok

Punti negativi: The temperature in the plane was really too cold. I have complained a few times and I have seen other passengers doing the same but the problem was not solved

Punti positivi: Finally a flight with kind flight attendants. Very helpful and warm. Thank you to the whole crew.

Punti negativi: The inflight entertainment was confusing to use and Internet was way too costly.

Punti positivi: The captain kept us frequently apprised of activities to rectify a late departure. Cabin crew was very friendly.

Punti negativi: Tray tables looked like they hadn't been cleaned in weeks. Food was really awful.

Punti positivi: First time on SAS in many years. Service was lower than average. Will fly with other carriers on my next Euro trip.

Punti negativi: Flight left Boston 1.5 hours late. I barely made my connecting flight but my checked bag did not. SAS outsources to GBS to handle missing bags. They promised 24 hours to deiiver to my hotel, but took 3 days. No one answers their phone. Terrible experience.

Punti negativi: Helpful flight attendant, kind check in attendant

Punti negativi: Newer movies

Punti positivi: The Crew was great. Friendly and attentive.

Punti negativi: Very small seat. Had a big person next to me and was quite uncomfortable

Punti positivi: The food was great and the screw were nice and young .

Punti negativi: The boarding process and charging 95 dollars for an extra bag is crazy.

Punti positivi: The extra legroom in the Classic Package Seats.

Punti negativi: The snacks where a little on the dull tasteless side.

Punti positivi: Average friendliness of crew, paying for extra leg room seat is a must

Punti negativi: Food with a taste, rather than dull

Punti positivi: Amazing crew

Punti negativi: Food was ok. Seat was crowded. Everything else was excellent.

Punti positivi: Got us there safely

Punti negativi: Fight delayed more than an hour, much of that time we sat on a bus. Plane arrived late at the starting airport.

Punti positivi: I liked the (free) upgrade to Premium Economy.

Punti negativi: Food was ok but I recommend including a small salad with dinner.

Punti positivi: Brussels Airlines crew

Punti negativi: At least give a glass of water.

Punti positivi: TAP always has great team members and crew. They are polite, professional and helpful. The flight itself is comfortable and relaxing; very enjoyable.

Punti negativi: TAP does not check your bags all the way through if you are having a layover. This makes NO SENSE and requires that you retrieve your luggage from baggage claim, and then check in once more and then another trip through security once again! This never happens in the US - one of the few things we get right. Also, I have never had to board a plan from the tarmac since 1970 in the US - why do we have to always wait for and take buses from our check in gate out to the flight line? And how is this ever considered, "Premium Boarding?" It's like a cattle car. Fix these things and I will sing the praises of TAP forever.

Punti positivi: Flight was on time. Seats were comfortable. Plenty of food was included in the flight. And service was good.

Punti negativi: Greater weight allowance for carry-on luggage.

Punti positivi: The flight got cancelled without any communication with me. No refund, very poor customer service.

Punti negativi: Communication!!!

Punti positivi: New airbus neo great entertainment set up and comfortable seats . Excellent food in economy and very professional crew with personality

Punti negativi: Economy fare was great until 95 euro for a single bag added to stowage was added on . With Ridiculously high baggage charges watch out if you are flying economy. Sort of negates the benefits of economy

Punti positivi: We were able to leave the country quickly.

Punti negativi: It was freezing on the plane.

Punti negativi: Rude check in lady who said I needed to check bag (but didn’t. Loads of space)

Punti positivi: The crew were gracious and attentive to keeping us hydrated in Economy.

Punti negativi: The seats were uncomfortable on this full flight, the food was average.

Punti negativi: Too warm in the cabin

Punti negativi: We were flying from JFK to heathrow to Tel Aviv. Israel declared that they we’re going to mandate all persons coming in for 14 days. British Airways did not cancel our flight and would not give us a refund. They would only rebook our flight to several weeks later. We booked our flight months ago because the specific time we booked was convenient for us. Our new flight is not convenient for us and we don’t want to go to a country that we will have to be quarantined in. We were very disappointed.

Punti positivi: Crewwere polite and competent. Seats felt a little cramped.

Punti positivi: In flight entertainment was good, half of the cabin crew were super friendly, others a bit bored.

Punti negativi: Brand new A350 but very cramped seats, it felt very claustrophic. Flew out on a 747 and had a lot of space - wonderful aircraft, flew back on A350 and it felt like flying Ryanair for 7 hours! I am only 5 feet 7 and my knees were close to the seat in front, I am not fat but the tray table was touching my stomach. I dread to think how anyone ate the food if they are 15 stone or more, I guess the table rest on the stomach and the food has to be held on.. The food wasn't good, I asked for a vegetarian meal but got bland vegan food - no cheese or dairy even though those are vegetarian. Next time I will not order a special meal and just get the standard vege meal and risk that they have one for me. Flight crew were OK, some of the instructions about electronic devices were garbled and unclear, especially about the use of laptops.

Punti positivi: The crew was super friendly and amazing at an incredibly tough and tense time due to the Coronavirus outbreak. A very stressful and long flight was made a bit better and I truly thank you guys for that.