Trova offerte per voli da Milano Aeroporto Malpensa a New York Internazionale di Newark-Liberty

Punti positivi: Comfortable and Clean

Punti negativi: The entertainment

Punti negativi: Everything

Punti positivi: I enjoying having an aisle seat plus two empty seats next to me. I appreciated that you are conserving plastic cups. Keep up the conservation!

Punti positivi: customer service was EXTREMELY helpful in finding my luggage, and shifting my flight since I was delayed due to lost bag

Punti negativi: crew onboard seemed super tense and it was just awkward with them. It was a short flight, maybe they've had a long day but it was weird. biscuits and a beverage were offered - i think biscuits are gross maybe try pretzels or something healthy? ALSO, the new system (whatever that means) is awful. i experienced so many delays that made it difficult to find my booking and my checked bag >_<

Punti negativi: Nothing

Punti negativi: Seat cushions

Punti negativi: Have kinder staff. Be more customer oriented. Be more like Westjet.

Punti positivi: Friendly crew. Good food. Uneventful flight.

Punti negativi: Flight was slightly delayed in departure.

Punti positivi: The onboarding process was awesome! The rest was mediocre at best. The cabin was friendly but not helpful. They had weird policies which we have never heard or seen elswhere. The flight had huge screens that won't turn off, it was freezing cold and the crew had no idea how to help.

Punti negativi: More knowledgeable crew and maybe more crew members, as there were too few and the service took more than 2 hours to complete. Never seen that happen on a 7 hour flight.

Punti positivi: Flight was fine....

Punti negativi: ....but departure wa delayed over an hour

Punti positivi: SAS is excellent in terms of comfort and professionalism and care from the crew.

Punti negativi: None

Punti positivi: New spacious plane, great crew, comfortable seats, good wine and partiffs. Anything thing is better than flying over priced crappy American Airlines and will avoid giving them a cent anytime I can. Lufthansa did a great job.

Punti negativi: I kid screamed all-the-way across pond all night. Maybe next force the parents to calm child down. Tough situation and had to really address that issue.

Punti positivi: Seats were too cramped up, legroom was a problem. A device was under the seat was cramping the leg room. The entertainment selection was very very poor for a long flight.

Punti negativi: Better entertainment selection.

Punti positivi: Nice crew, friendly. Plenty room on flight as it not booked full. Flight left on time

Punti negativi: Seats can be better.

Punti negativi: The plane waited 40 minutes for delayed connecting flights to arrive. It's great for some passengers because they don't miss the transatlantic flight, but it causes others to miss their connections on the other end. It added to very stressful deplaning.

Punti negativi: The TVs in economy class weren’t working and it was an 8 hour flight so it would have been nice to have some entertainment during that time

Punti positivi: Nothing to like

Punti negativi: No entertainment, un friendly crew, terrible food

Punti positivi: Never got on the plane due to weather restrictions in the connecting flight prior to this flight. Called SWISS customer service on a Russian line, were told to get a paper from another Russian airport that no flights were leaving the city. Did that. when arrived to Moscow no SWISS customer representatives were at the stations and had to end up buying a completely new ticket to get home.

Punti negativi: Have customer service representative available at the airport 24/7 knowing that some people arrive from all parts of the country.

Punti negativi: Nothing

Punti positivi: Boarding process and customer service

Punti negativi: Food could have been better and seating comfort

Punti positivi: I liked that there was wifi on board.

Punti negativi: We had a 3.5 hour delay. The crew could have offered extras to make up for it.

Punti positivi: The FA was definitely above average for Air Canada.

Punti negativi: Air Canada could immediately STOP being RETARDED about how they schedule their equipment. A 767ER with pods in business class for the up and then right back down flight from Toronto to Montreal, and then an OLD Airbus A320 (with engines that whined like banshees!), with NO PODS, all the way from Montreal to Calgary!! I paid a significant up charge for business class SPECIFICALLY to get a pod! Moronic assholes!

Punti positivi: Seat was very comfortable. Crew was great.

Punti positivi: Professional crew

Punti negativi: Depart on time

Punti negativi: Don’t tell passengers they can make a transfer flight supposed to leave in 20 minutes because the first flight was late, and then have the plane leave without the passengers who sprinted through the airport after having to go through customs and security again.

Punti negativi: Made me go through security twice, 2nd time was right before boarding. Reason: randomly selected. And, they lost my luggage. No valid explanation given. Apparently, will get delivered on next day’s flight. A disappointing experience.

Punti positivi: Crew was very friendly and helpful. Entertainment had plenty of choices.

Punti negativi: The seats were very hard. It was very uncomfortable sitting that long I’m those seats

Punti positivi: Left and arrived on time. Crew very efficient. Smooth flight.

Punti negativi: Everything was great!

Punti positivi: The SAS flight was fine. My dissatisfaction was with the company that booked my ticket which I found through a Kayak search. When booking, there was no information about luggage and I ended up paying for it at the airport. This should clearly be declared in the online booking process.

Punti negativi: at least offered free water.

Punti negativi: Buses to and from the plane. One driver left us in a full bus waiting for 20 minutes. When we arrived in Vienna, there was no bus to pick us up. We had to wait in the plane until one showed up.

Punti positivi: Everything was excellent . I was very happy with this flight.Thank you so much.

Punti negativi: Flight entertainment was not fully functional. Many films would not play. The meal was also particularly bad - all three options that were available (chicken, pasta and vegetarian curry). Flight attendants often seemed very rushed.

Punti positivi: Very good

Punti negativi: Hi am happy

Punti positivi: The crew was average

Punti negativi: It was an average flight ... nothing to complain about !

Punti positivi: The flight was on time.

Punti negativi: The cabin announcements were rapidly spoken and hard to understand. The seats are too close together. The flight was overheated, stuffy air, too hot.

Punti negativi: We parked at the furthest possible gate in international. Ridiculous walk!!

Punti positivi: Direct flight nothing else

Punti negativi: Service could have been faster. Do they not give nuts anymore or a full can of soda? Plane has never been cleaned judging from the ventilation grills and the floor, perhaps in another lifetime...

Punti negativi: Only serving beef as meal in economy was not great. A choice would be better.

Punti positivi: Made it

Punti negativi: Nothing in particular

Punti positivi: Smiling crew, clean airplane, tasty healthy food. I had all I needed to be comfortable.

Punti negativi: I can’t think of anything to improve on.

Punti positivi: Crew was amazing, flight was on time, and entertainment was available.

Punti negativi:

Punti positivi: The plane itself was great - spacious, room for luggage, in-seat entertainment and Wi-fi, power points and USB ports at every seat. Crew was perfectly fine.

Punti negativi: There were no announcements prior to the 90-minute late departure, pretzels were the only “food” available (flight scheduled to leave at 5.50pm; left at 7.20, landed after 9.30 due to snow in Toronto)

Punti positivi: Only check in and boarding was smooth.

Punti positivi: The customer service phone number was impossible to get through on in order to take to someone within 24 hours of my flight in order to make my Special Meals request as I have Celiac's Disease. I was unable to make this selection at booking as when you book through a third party like Expedia, which I did, you cannot access the same internal tools required to make that selection. You can ONLY then call once you have checked in before the flight in order to let the airline know of your Special Meal needs. This is not only a terrible policy as it undercuts those who ARE ultimately still buying tickets to their airline, and that the airline is CHOOSING to sell. It provided me with an extremely subpar experience of the airline but left up to the last minute with doubts about my ability to board a 13 he international flight without the reassurance that I would have ANY meals aboard and no other options should that be the case. Right before my flight departed I was reassured that the information we had requested Expedia relay to the airline internally the day before, who we called when we couldn't get through to the airline, WAS able to convey this Special Meal request and I was going to have food on the flight, so I then did not purchase a bunch of snacks in the airport to have as options. The first meal in, no Special Meal was provided and I had to explain then entire situation all over again. They assured me they would figure it out and get me taken care of. However, no one who assisted me conveyed this to anyone else on the flight and every time food was dispersed, same situation. This was stressful and exhausting and the options provided me were modified to be gluten free, such as an entire plate of fruit for my snack, instead of the protein heavy snack everyone else received, because there truly wasn't extra for that type of dietary restriction. This was stressful and I was very hungry on the flight. One of the attendants got me a few chunks of cheese from first class, but otherwise, it wasn't great. I would advise travelers with Special Meal requests NOT to fly with AirCanada.

Punti positivi: My luggage arrived 3 days after and stuff was stolen....

Punti negativi: Maybe not steal passengers stuff?

Punti positivi: Crew except one were friendly. Best landing ever in St. John’s. Flights on time.

Punti negativi: Seats are very uncomfortable. No food selection on last flight and flight attendant was reluctant to be helpful about it.

Punti positivi: hilarious crew and they were very helpful

Punti negativi: seating was so uncomfortable and i'm petite/slim. the bathroom wreaked and the toilet seat would not stand up alone

Punti negativi: Be on time.

Punti positivi: Timely

Punti negativi: Food

Punti negativi: Cramped seats. No IFE. Chaotic boarding. Luggage missed flight.

Punti positivi: Crew were accommodating. Not enough leg room.

Punti negativi: More elbow and leg room.

Punti positivi: Aircraft and cabin crew were superb.

Punti negativi: None

Punti negativi: More comfortable seats

Punti positivi: I do like the clean aircraft, and pretty precise service. Also it was on time , for comfort the pillow and the blanket was nice . Some airlines doesn’t give anything anymore! Which is awful.

Punti negativi: Just a small thing the lady who was serving and picking up the used cups said I have to finish the juice and after she can take it away. But I couldn’t finish because it was too sweet and I didn’t like the juice. So I had to get up and bring the cup to the back. That wasn’t nice. Also they at but flexible about giving choices. Only one kind of sandwich they had but I think there was one other kid also.

Punti positivi: The crew was kind, the flight was on time and alll in all was just as expected.

Punti negativi: Made me go through security twice, 2nd time was right before boarding. Reason: randomly selected. And, they lost my luggage. No valid explanation given. Apparently, will get delivered on next day’s flight. A disappointing experience.

Punti negativi: Seat spacing