Trova offerte per voli da Milano Aeroporto Malpensa a Newark Internazionale di Newark-Liberty (MXP - EWR)

Punti positivi: The entertainment was good and the crew friendly

Punti negativi: My seat and table were dirty and sticky. We had a 45 min delay. I was seated in the middle of the plane and received my meal lady and of course had no more meal choice available since they had run out . For the snack I also was given a different meal than my seat neighbor

Punti positivi: Crew were good.

Punti negativi: Air traffic controllers at Gatwick were pathetic. Had to wait an hour on the runway in Innsbruck because staff was too low.

Punti positivi: BA

Punti negativi: some more leg room

Punti positivi: The crew was nice

Punti negativi: I was supposed to have a handicap chair in London & did not so things were difficult for me.

Punti negativi: Almost missed my conection. Never on time.

Punti positivi: Crew was nice and attentive

Punti positivi: Comfortable and a very friendly flight crew.

Punti negativi: Terrible layover in Vancouver. There was not need to make us leave the plan for 3 hours and get back on the same plan

Punti positivi: I liked the food

Punti negativi: Crew could have been more available. Once we took off, rarely to be seen.

Punti negativi: I could not purchase transport for an extra bag on the website. I did purchase it at Larnaca Airport. There, I checked in, dropped off the bag, had to go to another counter to pay (long delay in them being able to generate a receipt). Then I had to run the receipt back to the ticket counter.

Punti positivi: One of the best flights (airline) I have ever flown. GREAT crew that were kind, pleasant and helpful. ZERO attitude. I def will fly with them again in the future.

Punti positivi: Upgraded to business class for a reasonable fee.

Punti positivi: The wheel chair service at Munich airport was excellent. She received us at the door, helped us find a connection after we lost our flight and communicating every step and giving us First Class service on coach. Thank you!

Punti negativi: The brownies for dessert were terrible. Maybe fruit next time?

Punti positivi: Food in premium economy was pretty good.

Punti negativi: Flight was 2 hours late leaving Heathrow

Punti negativi: if the flight is on time. I was delay more than 10 hours

Punti positivi: I liked the food

Punti negativi: Crew could have been more available. Once we took off, rarely to be seen.

Punti positivi: Flight itself was great but we waited 1.5 hours in Toronto on the tarmac waiting for a gate to clear. Unacceptable

Punti negativi: Cold

Punti positivi: Efficient timely.

Punti positivi: Clean and new planes. On time.

Punti negativi: On the transatlantic flight the crew was unattractive and somewhat rude. They skipped our entire row serving morning refreshments and then complained and tried to shame us all for calling them back. Food quality was on par with Alegent Airlines. We even got charged for one piece of checked luggage 46lb on a international flight. That was a first!!!

Punti negativi: Team desn’t have much Client focus, seems to have more experience with cargo shipments

Punti positivi: The crew was nice

Punti negativi: I was supposed to have a handicap chair in London & did not so things were difficult for me.

Punti positivi: Crew, food and entertainment

Punti negativi: The comfort of the seats

Punti positivi: Warm welcome, on time and comfortable

Punti positivi: Bas crew service since economy. All the time i see bottle of water and when i ask for one the answr js always no bottle will bring a cup and disapear. Crew just allowed people. To stand and have a chit chat outloud next to people trying to sleep. It happened 3 times.

Punti negativi: Bathroom are so dirty. Windows are dirty. Food tray is dirty. I wonder if a deep cleaning is done everytime the trip is over. Plz upgrade ur planes as well.

Punti positivi: The plane was clean and seats were comfortable considering 2.5. hour flight; all crew members were nice and friendly; there was some food available for purchase but we didn't buy it since we ate at the airport before the flight. I would definitely fly again.

Punti negativi: no TV or other entertainment options so make sure to bring your own device or a book.

Punti negativi: The flight and its crew did well but I will NEVER use it again if it has to transit in Brussels. We were bussed to the T terminal ( ‘incidentally’ where were all the AFRICAN flights transit) were we had a 5 hour layover, which is fine with me, but the terminal has no restaurant or any decent stores.

Punti negativi: Delayed. Crew seemed pretty annoyed to have people aboard. Will avoid next time.

Punti positivi: Good schedules, good prices.

Punti negativi: They think that a five-hour flight is "intra-European" so they assign tiny little planes with bad seats and cramped rows. Unacceptable.

Punti positivi: Best food I've ever had on an airline! Great flight. Not too full.

Punti negativi: Arm rests didn't lift all the way up on the plane.

Punti negativi: The boarding organize by group could improve the process

Punti positivi: Friendliness

Punti negativi: The boarding by groups could improve the process

Punti positivi: This new c-series was fantastic, what a nice aircraft!...feels very airy, clean & modern! Wow! Thumbs up! Looking to fly again on this plane.

Punti negativi: Nothing!

Punti positivi: There's nothing to like about Air Canada's Rouge service!

Punti negativi: Seat comfort.

Punti positivi: compliance in the boarding

Punti negativi: in general the male flight attendant was very disinterested in resolving nonconformities such as that the light of the chair did not turn on or request for support in completing Customs form and uncomfortable seat

Punti positivi: The crew was friendly and tried to provide a good service.

Punti negativi: Wider seats and more leg room. The return trip from Ottawa to Vancouver was over $1200. I think that’s quite pricey given that any food or alcoholic beverage had to be purchased at an extra cost.

Punti negativi: My flight was an early morning flight 8 am. I needed to get up at 5 am to get ready for this flight. AC notified me 5:05 am that my flight delayed 3 hrs to 11am. I wish they told us the night before so no need to get up that early.

Punti negativi: Instead of saying what could have been better, I want to praise the excellent wheel chair service at Munich airport. She went above and beyond, helped us find an alternatively connection after we missed ours and while reassuring us about the solutions. She was First Class service. Thank you.

Punti positivi: Service and the crewe was very kind

Punti negativi: There was no entertainment a lite. Crowded the seat but I understand as it was a smalll airplane.

Punti negativi: Delayed flight caused me to miss connection.

Punti positivi: The crew was ok. The seating was comfortable as we had good leg room as we booked on a premium economy class.

Punti negativi: We requested for a chicken meal at dinner time but instead my husband and I was served the beef meal. I was very disappointed as firstly the way the beef was cooked tasted horrid. Secondly a mix up at the catering dept like labelling beef meal as chicken should never happen!

Punti positivi: Good movies

Punti negativi: Flight took 3 hours longer than expected and they lost the baggage of me and 50+ other travellers

Punti positivi: The flight itself was fine and the crew was excellent. The boarding process was efficient.

Punti negativi: My center seat, which was assigned, put me in an extremely uncomfortable position physically for the entire 14 hour flight. My two seatmates extended physically into my space, and minimal legroom meant by knees were pressed against the seat in front. I was not happy at the lack of seat choice.

Punti positivi: Customer service from SFO to YVR. The BNE to YVR customer service wasn’t good when I came, particularly from the Brisbane airport staff, but going back, it was great.

Punti negativi: Better food, otherwise good

Punti positivi: The crew was good. The comfort level of the seats were awful. People throw their luggage in the overhead compartment to fit theirs and nobody else. I had to put my backpack in front of me and had absolutely no leg room. The seats were smaller than usual.

Punti negativi: Serve some pretzels at least.

Punti positivi: Very attentive crew. Top notch service and care.

Punti negativi: Lufthansa business class in the 747 is dated and not the most comfortable. No pods and privacy. Entraînement system at my seat was defective

Punti negativi: More organize during boarding, better food (it was either too hot or not hot enough, quality wasn’t good, snacks horrible) compare to other airlines, not sure if we’ll use Lufthansa again for overseas trips

Punti negativi: Boarding by rows would avoid people rushing to line up ahead of time.

Punti positivi: Flight itself was good. Crew was nice

Punti negativi: Flight was late. Airport experience in Frankfurt horrible. It looked like all was intended to increase the delay. They made me miss my train connection

Punti negativi: More tasty food.

Punti positivi: Horrible seating, boarding was a mess, not sure what flight to get on!!

Punti negativi: Don't fly United

Punti positivi: Yes

Punti negativi: No

Punti negativi: My only suggestion would be to include instructions on how to control the entertainment center and find things such as the headphones in the armrest.

Punti positivi: Seat 16 B was great

Punti negativi: Impossible to do beter.

Punti positivi: Nice crew members. Even though it was a short flight, they served a snack and drinks.

Punti negativi: Boarding by rows would avoid people rushing to line up ahead of time.

Punti positivi: they got me to LA

Punti negativi: food and drink not served for 2 h ours / flight delayed 1hr 45 mins, no choice of meal it was a take it or leave it offer, ice lolly served 2 hours after food and horrid snack before landing - on a 10.5 hour flight not good enough, I will consider another airline next time I go. 3 trips a yr

Punti negativi: Getting through customs in UK and getting luggage tags to Dublin was a nightmare. Took over 2 hours, went through 4 lines to get luggage tags and given misinformation. Poorest travel experience in 40 years of traveling. Brits need to learn how to expedite processing.

Punti positivi: Crew were excellent, seats were relatively comfortable and in flight entertainment was great.

Punti negativi: The plane was old and dirty. It really needed a good clean as there was food debris on my seat belt buckle and sticky finger prints all over my screen. Additionally, the connection time at LHR was too short. While we made the flight (having to run) but our bags did not, which was an annoyance.

Punti negativi: We left Baltimore an hour and a half late and missed our connecting flight to Paris.