Trova voli economici da Massachusetts per Roma

"For 13 hour flight seats were slightly uncomfortable, not much room. Otherwise, everything else was excellent, food, cervice, entertainment, very pleasant."

Punti positivi: "Qatar Airways are still flying, in the midst of Coronavirus, unlike their competitors. This is fantastic! Onboard, there was a full service and excellent crew, all through the night, unlike their competitors during the early days of Coronavirus, when I last flew. Thank you. Qatar Airways"
Punti negativi: "The movie selection, although vast, was not great. I resorted to downloaded Netflix on my tablet."

Punti positivi: "Crew was receptive"
Punti negativi: "Food boarding"

Punti positivi: "The crew were good"
Punti negativi: "Food- eggs were terrible. The touch screens for the movies didn't work properly on either of our seats. Flight took off late, spent a long time taxi'ing. Sound for announcements was very bad"

Punti negativi: "Awesome experience on Qatar Airways... will definitely fly with them again!!!"

Punti positivi: "The supervisor on flight Doha to Charles de Gaulle was very helpful and knowledgeable. He explains to me th e process of how to help a person who is having a big problem to walk , Qatar Airways has a special service for person in needs of wheelchairs . Thanks a lot to that gentleman."

Punti positivi: "Crew etc excellent"
Punti negativi: "In flight WiFi expensive and not reliable"

Punti negativi: "Nothing! Everything was great! It if was free that would be perfect!"

Punti positivi: "Crew not as nice."
Punti negativi: "More hospitable crew"

Punti negativi: "Cancellation of the flight could have done before boarding."

Punti negativi: "Long trip"

Punti positivi: "Friendly and beautiful crew (specially one air hostess) lol"
Punti negativi: "too long flight"

Punti negativi: "Te long transit time in Qatar."

Punti positivi: "food ok, economy seats not too bad"
Punti negativi: "old entertainment system. Tight connection and first flight was late, so we got bumped off our connection (they literally removed our names from the flight, even though we could've sprinted through the airport and made it if they waived the 20 minute before departure gate closure). It was an exhausting and long wait for the next flight and I did not think it was well-handled. Staying in a hotel is not a great option, because it takes 2 hours to get out of the airport, another 2 hours cushion to get back in time."

Punti positivi: "Nothing special"
Punti negativi: "I found my seat a bit uncomfortable for this leg of the jurney"

Punti positivi: "Fabulous service from start to finish Excellent cabin, spacious & impeccably clean Super choice of food and drinks We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble."
Punti negativi: "Boarding at Bali Airport is chaotic. This can hardly be attributed to Qatar Airways but this needs to be sorted out. When boarding began, it started with "Group 1" rather than business and other priority customers. It ended up rather chaotic with boarding halted at the end of the escalator causing a very uncomfortable situation as people struggled to get off the escalator."

Punti positivi: "Cabin crew service was very good. Flght with Airbus 350 plane was really comfortable and quite. They put extra care for kids and babies and all of kids get gift bag with toys, chocolate etc. which makes everyone happy Especially kids. I personally like to watch new release movies and enjoyed to pass my flight time."
Punti negativi: "Their south indian food was testless in both inbound and outbound flight from Philadelphia to doha. Snacks was good but meal definitely they should have better to change it."

Punti positivi: "Everything"
Punti negativi: "Food is good except Chicken coconut curry"

Punti positivi: "The crew was awesome had the most caring crew anything you need thier there to make us happy I’m absolutely happy"
Punti negativi: "I dislike the economic class on a 19 hour journey to Doha to Dallas Texas I felt so tight and annoyed with people next to me when asking to go to the bathroom that’s my mistake next time I surely will go on bussiness class other then that everything was great."

Punti positivi: "Food was excellent and the crew updated us through out the flight"
Punti negativi: "That fee for overweight was excessive"

Punti negativi: "Seat didnt fit to me."

Punti positivi: "Crew was excellent."
Punti negativi: "Food."

Punti positivi: "The long flight from Houston to Doha was good."
Punti negativi: "The short flight from Doha to Nairobi was uncomfortably because of dry air in the plane."

Punti positivi: "Great service"
Punti negativi: "Food was average"

Punti positivi: "Older plane Older entertainment system"
Punti negativi: "Older plane Older entertainment system"

Punti positivi: "The staff are great, the food is good."
Punti negativi: "The seats are awful, especially on the 7 hour flight from Doha to Barcelona. Very narrow, marginal recline. Also the flight was very hot, my watch thermometer said 33° at one point"

Punti negativi: "Although the loading Zone was given as Zone 1, boarding was chaotic because the fround crew was incredibly inefficient. The announcement was totally mumbled and badly managed, Why cant the boarding at Cochin be organised like queues for each zone so that the passengers do not crowd in a mad rush near the gate as if the fliht will leave without them. As in Doha have different seating area for different zones and the ground crew should be trained to be firm to allow only passengers with boarding."

Punti positivi: "Crew"

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "Generally courteous in-flight staff"
Punti negativi: "Checking in, they asked for certain number of miles to upgrade. I offered it. Then at the last minute they came and said their system didn't accept American moles. For a daily if their system, they denied service to passenger. This is the second time with them. Last time when another airline missed connection and this time a ticket that I purchased. Doubt if I would, again."

Punti positivi: "I really enjoyed the flight, which was almost 15 hours long. I give an overall 4 star review for this flight. The boarding process was pretty organized (without including the ignorant passengers who can't read their zone numbers, haha) because they called us up group by group, in a speedy process. Even inside, the cabin crew welcomed us aboard and showed us where our seats are. This leads me to my 5-star rating of the service. Very warm, friendly, and generally helpful cabin crew Qatar Airways has. They fulfilled all my needs even if they had to go out of their way. As for entertainment, I was very surprised at how many great movies they have! Especially the new ones! I would not be bored again with this selection. Food was okay to be honest. It was a hot meal that satisfied my hunger and tasted good, but maybe it's just me and airplane food. Doesn't taste right for me. And to be honest, I was cramped. Not even me but many other passengers felt like the seats were too small. Overall, Good experience!"

Punti positivi: "Worst customer service"

Punti positivi: "Excellent airport; always on time; good meals; excellent entertainment"

Punti negativi: "The flight crew had no control over the passengers on this flight! Kids running around when the seat belt sign on, called fro assistance TWICE and no one came to my seat and I held my trash for a whole hour and not ONE person stopped by to get it from me!"

Punti positivi: "Superiore rispetto alle Business europee. Incredibili le operazioni di chekin: - addetti Qatar Airways raccolgono le valigie direttamente dal taxi e le portano al check-in - immigration con coda separata e nell'attesa drink e cibo - lounge fra le migliori mai viste con self service e servizio al tavolo - comodissimi gli aerei ma qui siamo nella norma - attentissimo il servizio a bordo"
Punti negativi: "Nulla di negativo da segnalare"

Punti positivi: "Clean. Friendly staff. Good food. Good entertainment."
Punti negativi: "Small cramped seats."

Punti positivi: "the flight was smooth, comfortable and a lot faster than DOHA - BOSTON."
Punti negativi: "I could not check myself online! so i could not select the best seat."

Punti positivi: "Solid movie selection, good food"
Punti negativi: "You have to go through security again at the Qatar Airlines gate, which takes extra time"

Punti positivi: "Crew were wonderful, spacious legroom."
Punti negativi: "Boarding was crazy."

Punti positivi: "Overall ok. Wheel chair was.not available In Karachi and in Houston"
Punti negativi: "Attention to special needs"

Punti positivi: "Schermo non funzionante"
Punti negativi: "Poche informazioni sul ritardo"

Punti positivi: "Tutto, aereo , personale, imbarco, intrattenimento, cibo."
Punti negativi: "Le informazioni a Doha del ritardo volo sono comparse sul tabellone a meno di mezz'ora della prevista apertura gate. Comunque nessun problema, Aereoporto confortevole e dotato di wi-fi gratis per chi vola con Qatar."

Punti negativi: "The boarding was not handled properly. There was a 40 mins delay, keeping in mind it was never mentioned on the screens. When seeking guidance from crew members about the flight's boarding different answers were given at different time. First it was no delay, just the plane getting closer to the gate, later followed by a 10 mins wait that later became over 30 mins. Once we finally made it on the flight, when requesting a beverage the only option given is water or orange juice and if you have any dietary restrictions (even when providing said information to the airline) you will remain without food on the shorter flights."

Punti positivi: "Servizio del personale ottimo, prezzo buono. Ottimo cibo."
Punti negativi: "Aereo datato, poco spazio tra i sedili, intrattenimento multimediale nullo e per un volo così lungo oggigiorno uno se lo aspetta, tant'è che da Doha a Krabi tutt un'altra cosa. Eppure le ore di volo sono simili."

Punti positivi: "The flight crew was great. They were very kind."
Punti negativi: "The biggest problem with my flight was it was very crowded so it was hard to get comfortable for such a long flight. I wish I can afford first class but I can't."

Punti positivi: "The aircraft was kinda old.. There was no usp plug to charge ur phone. . This was an issue for me. . I was out of charge and i wanted to make some calls after landing"

Punti positivi: ". ."

Punti negativi: "Food choices could be better."

Punti positivi: "Spacious single seat Plenty of handy storage Pajamas provided Quiet cabin Great service Lounge wonderful as ever Not woken until last minute"
Punti negativi: "Boarding a bit haphazard"

"La miglior compagnia aerea"

"La miglior compagnia aerea Sempre una garanzia"

Punti positivi: "Il personale estremamente attento e gentile. Non è facile lavorare con le maschere e occhiali per tutta la durata del volo. Trovo che hanno fatto di tutto per rendere il nostro viaggio sicuro dal puto di vista della battaglia contro il virus."
Punti negativi: "Da viaggiatore assiduo Emirates, posso dire che in passato il cibo era meglio e più "speciale". Capisco che in questi tempi pochi euro di risparmio sono un grande aiuto. Per migliorare in Emirates devono solo fare quello che facevano qualche anno fa. Comunque sono sempre tra i migliori."

Punti positivi: "Il personale molto gentile e professionale. Sono stata fortunata perché nella mia fila gli altri due posti erano liberi e quindi ho potuto dormire sdraiata per L a maggior parte del volo"
Punti negativi: "Mi è mancata la salvietta calda dopo l'imbarco e la bustina con il set per il volo notturno. Sarebbe stato molto utile."

Punti negativi: "While boarding the flight from Dubai to Houston, no one announced about family boarding. About a quarter of the flight had boarded before we decided to get in the line ourselves, and they took us in without any questions. It would have been better if an announcement for family boarding was made. The Dubai to Houston crew could have been more friendly and welcoming."

Punti positivi: "There was almost a two hour delay, there wasn’t any information communicated, everybody was just asked to take seats in the waiting area. The entire process wasn’t very well organised."

Punti negativi: "Niente"

Punti positivi: "All good"

Punti positivi: "Yes"

Punti positivi: "Personale come al solito gentilissimo, cibo ottimo, buona scelta di vini"
Punti negativi: "Il comfort dei sedili in business class dovrebbe essere migliorato."

Punti positivi: "Servizio a bordo"
Punti negativi: "Comfort dei sedili"

Punti positivi: "Tutto perfetto: cordialità, cena, confort"

Punti positivi: "nice people, good food"
Punti negativi: "the process in Dubai for boarding is strange, first they make you go into a smaller room where there aren't always enough chairs, then you have to wait there until your section is called. Why not just do it all at the same time?"

Punti positivi: "Very friendly crew, and great entertainment options."
Punti negativi: "Flight was absolutely full. Every full flight is inferior to every half-full flight. No room to lie down, no place to put stuff, waits for the bathrooms, long meal and drink service."

Punti negativi: "Istruzioni al personale di terra e della luonge"

Punti positivi: "Good seats. Good space good crew."

Punti positivi: "Flight was delayed for 6 hours while we are in the plane, on top of my 13 hour flight"
Punti negativi: "letting people know that flight will be delayed ahead of time"

Punti positivi: "I’m glad the connection time was short and reached the destination in good time."

Punti positivi: "Personale"
Punti negativi: "Poltrona business stretta"

Punti negativi: "Non hanno fatto kit dentifricio calse mascherina"

Punti positivi: "It was wonderfull"
Punti negativi: "Legroom"

Punti negativi: "Read the above. Completely incompetent and dishonest company"

Punti positivi: "I like the most........ very comfortable take off n landing .... special compliments to the captain.... I specifically told this to an airhostess"
Punti negativi: "Everything was good"

Punti positivi: "Comfort level was below expected for Emirates today, because the flight was very packed. I didn’t get the ability to choose or change my seat while checking in online and checking in at the counter and was not able to change out of a middle seat. We also took off 1hr + after the original departure time."
Punti negativi: "Not sure why I wasn’t able to change my seat during check-in, this is usually standard. Other than that, the flight was fine."

Punti positivi: "Splendido viaggio soprattutto grazie all’upgrade in business, offerto ad un prezzo non eccessivo. Unico neo, con l’upgrade non era consentito l’accesso alla lounge dell’aeroporto di Bali."

Punti positivi: "Service was excellent"
Punti negativi: "Veg food needs to be improved in ROME-DUBAI Sector."

Punti positivi: "A bit of delay, high traffic. New MCT airport is much better than before."

Punti positivi: "Fast boarding, seating space ok for long legs, variety of entertainment, many food choices"
Punti negativi: "Crew is way less friendly than before, many extras gone (wet towels before plane starts, no more offer for further drinks by crew), things are collected while halfway in air (blankets, earphones)"

Punti negativi: "Water leaking into 52 and 53. Wet socks"

Punti negativi: "when i asked for lunch they said it will be served in 20mins and i got it after 50 mins i was very hungry"

Punti positivi: "Whether coach, business or 1st class, Emirates creates their passengers with respect and thanks in all they do. A 13 hour flight is no short haul and the Emirates staff kept a positive aire throughout the flight. The meals were very good, the service as well. The facilities were kept clean and accessible. Thank you Emirates...you made my trip a pleasure both to and from Dubai."

Punti positivi: "Spaziosi sedili. Cortesia personale, procedure d'imbarco veloci"

Punti negativi: "Noise of serving some people dinner in middle of night interfered with sleep. Deep dip South meant no internet for much of the flight lots of noise and inconvenience trying to fix Tvnz for (rude) lady in front"

Punti positivi: "Flew business class. Nice lounge at ktm, better than I expected for Yangon. Fast checkin, good service and very efficient. Seats comfy. Arrived early to Dubai."

Punti negativi: "didn't like anything about it"

Punti positivi: "Whether flying business class or economy Emirates really knows how to treat its passengers. Food was good and flight comfortable"

Punti negativi: "personale mediocre"

Punti negativi: "scortesia e ressa all imbarco a malpensa - alcuni del personale a bordo arreggiamento poco prfessionale"

Punti positivi: "nothing"
Punti negativi: "service, staff. had night mare"

Punti positivi: "Great selection of entertainment"
Punti negativi: "Some of the flight attendants skipped over my row while offering beverages. One person was asleep but i was awake and thirsty. I had to wait until an attendant was unoccupied to get some water"

Punti positivi: "On time and Crew was helpful otherwise"
Punti negativi: "We had to negotiate with passengers to get our children together as we had been allocated scattered seats It is very irritating to see that you need to pay extra to get your seats in advance which is like any other budget airline, not expected of Emirates"

Punti positivi: "Crew very good"
Punti negativi: "Too cold. Food not very good"

Punti negativi: "There was no vegetarian food."

Punti positivi: "Personale di bordo"
Punti negativi: "Spazio a bordo"

Punti positivi: "Il personale è cortese, il cibo è abbastanza buono nel complesso è tendente al salutare, l'intrattenimento è ampio e aggiornato."
Punti negativi: "Siamo partiti con un'ora di ritardo, rispetto a tutti gli altri voli fatti su stessa tratta hanno aspettato decisamente troppo per servire la cena, mettendoci poi un'eternità, personale disorganizzato. I bagni non erano puliti e un lavabo era intasato sin dalla partenza. Causa ritardo iniziale la discesa è stata rapidissima con conseguente disagio. Atterrati abbiamo dovuto aspettare altri 15 minuti che l'aereo avesse uno spot libero."

Punti positivi: "All flight attendants dressed and acted in a VERY professional manner. Always polite and helpful. Lots of smiles. Loved the eye mask, ear plugs, socks and toothbrush. Food was much better than most flights on other airlines."
Punti negativi: "On such a long flight I wish my seat would have gone back just a little more. Might have been easier to sleep. Would have liked to have a newer selection of movies."

Punti positivi: "This aircraft was top of the line. Nice size seats, wide aisle, clean bathrooms, great staff, and superior food!"

Punti positivi: "great ICE programming"
Punti negativi: "very infrequent drink service and erratic requests response for drin ks"

Punti negativi: "I had a middle seat on this flight and felt very cramped- by the end of the flight my legs were getting cramps and were twitchy. The boarding process was chaos- everyone gathered around the boarding area and it was impossible to board when the zone was called due to all the people in the way. Also, the food for breakfast was good but nothing great- the dinner on the previous flight was much more appetizing. Having said all that, flying Emirates was still a very pleasant experience."

Punti negativi: "Rude and racist cabin crew!"

Punti positivi: "Not applicable"
Punti negativi: "I was not permitted to check in and board because the ticket agent had incorrect information and refused to listen to my written proof of her incorrect decision."

Punti positivi: "High end crew"
Punti negativi: "Food and spaces between seats"

Punti negativi: "It would be great if you could serve warm food instead of bread."

Punti positivi: "Yes"
Punti negativi: "Was perfect"

Punti positivi: "Seat was ok."
Punti negativi: "Better food! Food sucked this time around"

Punti positivi: "sedile comodo"

Punti positivi: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Punti negativi: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund or a voucher"

Punti positivi: "Professional service"
Punti negativi: "1.No punishment for smiling... 2.Giving us the bread (with clippers) is great but that is not enough if we (the passengers) didn’t wash our hands. 3.Operating the seats (2 buttons) May Not be as easy as you might think."

Punti negativi: "Too tight seatings"

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti negativi: "baby food could have been served baby bassinet installed only after asking multiple times"

Punti positivi: "M"

Punti positivi: "flights on time. special meals I ordered were provided."
Punti negativi: "very long check-in line. took over 1hr to check in. tried to check-in online in advance, but system did not allow me to do this."

Punti negativi: "I will inform everyone I know not make customer to your company because of boor service"

Punti negativi: "Food- improve the menu, with veggie pasta, there was chicken on the side. For breakfast only on option- scrambled eggs. Not much for vegetarians. Also my flight Istanbul to mumbai, the table on which you keep the food was not aligned, the food tray kept sliding down."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti positivi: "Slept in the flight for 5 hours and my toddler did too , was quiet in the cabin and this is the only good thing"
Punti negativi: "Boarding they kept me and couple othee guys like seeiously 5 staff people at the gate doing nothing and you ask anyone please help i want to tag my stroller so i can board ans go on boarding line, no response only one peeson will work. the rest of the four are completely useless, i eventually told my wife to board with our daughter so they have the time to sit and prepare food etc and pull things they will need durimg flight Andi waited on this last staff person at the gate until she gave me the tag to the stroller and boarded later First meal they said either fish or beaf meat balls, i like both and no problem, but the crew said no fish anymore so you you will take beaf, OK Luckily neither my wife or daughter ate it Because after I ate it, 3-4 hrs later, I had the worst stomach pain ever and was in pain the rest of the flight and the remaining of the day after we landed FYI I ate just crackers and like all bread sandwiches all morning and was completely fine- just the beaf meat balls either not cocked or remains of non good beaf and other things- horrible food"

Punti positivi: "Nothing"
Punti negativi: "Passengers were throwing up and the crew did not pass through the cabin to provide any sickness bags. I had to swap my first row seat to the last row as a passenger next to me had thrown up which had caused the entire seat to be dirty."

Punti positivi: "Every thing normal and in time"
Punti negativi: "Food was everage"

Punti positivi: "Nothing"
Punti negativi: "The counter could not find my reservation a d they said because i booked online i had to go to another counter and then back to check in. It was pretty stressful"

Punti positivi: "Same!"

Punti positivi: "Turkish Airlins is so wonderful, and I really appreciate being treated like a human being at IST (unlike Schipol, De Gaulle, other airports to connect at around Europe)."

Punti positivi: "I bought a ticket for three persons: my wife, my daughtet and me. I am Nigerian, my daughter American, and my wife's Turkish. However, because of the diplomatic row between Turkey and the U.S., my daughter was refused entry into Turkey. Turkish airlines' policy was to refund the ticket of any American caught in this row. They said they will refund my one month old daughter's ticket. However, my wife and i will not receive a refund. We bought the three tickets together. Our ticket numbers ended in 235...51, 235...52, and 235...53. However, they will not refund our whole money by cancelling the ticket but only that of my daughter. So this is the question: Does Turkish airline want me to leave my one-month old baby in the U.S. and tavel with my wife to Turkey? What kind of parents will we be if we were to abandon our daughter to take a trip to Turkey. Even, the people in Turkish airlines will judge us evil parents, yet that was exactly the only option they gave us. Lose your daughter or lose your ticket money. They will not even just change our iternary or give us another destination we suggested without penalties which are almost 3/4 of our initial ticket price. They just made away with our money. You cannot say, 'We are cancelling tickets for American citizens' but make no exception for parents of infant citizens. This is the height of criminality. So, me and my family couldn't take the flight and lost $1500. We had to buy another ticket by airfloat to get to Georgia. But Turkish airlines refused to even contact us on the refund for my daughter. A truly criminal enterprise."
Punti negativi: "They had a vague refund policy for Americans, forgetting that American infants can also have none-American parents who are as much victims in this as the American infant. For them to be myopic and keep repeating talking points of their refund policy is unfortunate to say the least."

Punti positivi: "Timely departure and arrival. Excellent landing. Helpful crew."

Punti positivi: "Good service everywhere"

Punti positivi: "including new releases"

Punti positivi: "friendly staff"
Punti negativi: "Asian vegeterian meal was bland , I had a big piece of brocolli in my meal as oppose to curry , did get bread in my meal . Entertainment options were not alot esp new movies ."

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti negativi: "Crew was. It helpful at all. They created more confusion and frustration. I spend 24 hours calling and talking to them in order to rebook the flight. Worst experience ever"

Punti positivi: "Lots of in flight entertainment options. Good meals. Very nice and helpful attendants."

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti negativi: "Crew were rude and everything we asked for was an issue like we didn't exist not sure if they had a problem because we had a baby with us"

Punti positivi: "The food on flight."
Punti negativi: "Ground staff in Istanbul were very rude! Staff would not respond to lights turned on on the flight as well, for any assistance."

Punti positivi: "Very professional. Also the transfer in Istanbul was very easy."
Punti negativi: "I felt cramped in my seat. the footrest, rather than helping, got in the way of extending my legs."

Punti positivi: "The entertainment and accommodations were superb. I appreciate all the things they think of to make you comfortable. The seats were a bit hard but they reclined nicely."
Punti negativi: "The first delay during my trip was due to an emergency but my layover was delayed again. I'm not sure if this is an outlier event or if this is a pattern."

Punti positivi: "Nothing.... except the movies"
Punti negativi: "Everything....food and service. The airlines also Lost our bags...and till today cannot trace or find it. Went on a cruise with 2 pairs of clothes. How does an airline give a bag tag to a passenger without putting it in the bag???? 12 days and no bags.... terrible call center service too no help at all."

Punti positivi: "Great choice of entertainment, food relatively good for plane food."
Punti negativi: "Crew was fine but not as friendly or cheerful as I'm used to flight attendants being. The leg room was pretty poor on this particular plane, there wasn't even space to put a small bag under the seat in front of me."

Punti positivi: "Crew members were nice People were good at check in as well"
Punti negativi: "It was ok but room to improve everywhere It's matter of process where it may help to choose international standards rather than follow ones preferences"

Punti positivi: "Great comfort and speedy service of beverage and breakfast"
Punti negativi: "They didn't pick up the dishes fast"

Punti positivi: "Comfort and boarding was well done, comfort is really good"
Punti negativi: "Crew was little bit nervous and not nice all the time!"

Punti negativi: "There was not enough milk while they know there is alot of kids"

Punti positivi: "Like my trip to Istanbul, I had no complaints. It was easy to make my transition to this flight and boarding was fine and once again the crew were friendly and welcoming. The short 2 1/2 hour flight went well."

Punti positivi: "Friendly hard working staff. Great entertainment choices."
Punti negativi: "Constant long interruptions of entertainment by rather dumb announcements. Seats didn't recline and were truly packed in."

Punti positivi: "Flights were on time; Crew was pleasant - asked for water and was provided in a minutes; Pilots were great, they have landed smoothly"

Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."

Punti negativi: "Boarding by bus Staff did not enforce priority lane for business and star alliance GOLD Waited long time in the bus"

Punti negativi: "We boarded on time but the flight didn't leave for another 45 minutes or so. This made me miss my next flight when I landed in Instanbul. I think they might have been doing extra checks on the plane so it's fine. Even though I missed my flight and it was out of my control, I was able get another flight within 5 hours and free of charge!"

"No wifi but flight was short and comfortable"

"Not much to expect from Alitalia these days. They should not be part of the Skyteam. They are way below the standard. Service is very poor and you do not feel welcome on board. Space is smaller, only water, no garbage college in between or before landing, dirty bathrooms and entertainment is so so."

"The terminal on my ticket was different than the gate number. We went through security and had to take a 15 min shuttle to a different terminal. Why not just go through security there? There were also no attendants at the gate to discuss seat assignments. My husband and I didn’t have seats together. Try on board crew was great, but the airport experience was lacking."

Punti negativi: "Boarding announcements were hardly audible. We chose comfort seats for extra payment but that still did not turn out to be comfort class. Seat classes are confusing. No temperature was taken before boarding."

Punti negativi: "Soda or coffee served during the flight could have enhanced their service."

Punti negativi: "Older plane so the entertainment system was dated and the touch screen didn’t work for me in certain areas, but otherwise it was a great flight. Efficient customs in Minneapolis as well!"

Punti positivi: "Very friendly cabin attendants. Especially Irene."
Punti negativi: "Food was poor. I would prefer a good piece of cheese or fruit."

Punti positivi: "I felt really comfortable safe and more than happy to fly with Delta. Thank you."
Punti negativi: "More vegan options."

Punti negativi: "Always need more room"

Punti negativi: "My wife and I couldn't sit together regarless of how much money we wished to spend on reserving seats."

Punti negativi: "Food. Phone charging at seat, entertainment screen."

Punti positivi: "Delta crews are very friendly and helpful. Seats are 'good' on the E175 plane - better than the cramped CRJ200 on some other short flights. We boarded early, left a little early and arrived early. Nothing to complain about, except maybe a crying baby behind me, but that's not Delta's fault. :)"

Punti positivi: "Great and faster"

Punti negativi: "The intercom was turned up too loud."

Punti positivi: "Crew stepped up when we were delayed. In Flight entertainment was nice to help pass the time."
Punti negativi: "More honesty from the pilots/airline. Got on the plane, taxied to take off, then informed that we had to go back to the gate. At the gate, they wouldn't let anyone off and then we were told that there was a minor maintenance issue that would take 15 minutes to fix. It took 4 hours. Poor job by Delta"

Punti negativi: "Everything was excellent."

Punti positivi: "All for everithing. I thing that for the firth fly if your conditions are aceptable idillio contaci your company. Thanks you. Vega Consuelo Milano"

Punti positivi: "Not much"
Punti negativi: "Business aisles are one way only, very impractical. Bathrooms are tiny unlike 777 and the seats are not good, i dislike the narrow feel of the feet well and there is noooo storage for shoes or amything else..what fail. And the door thing is a joke. I will make zero effort to fly this equipment...777 is the best after loosing the 747."

Punti positivi: "The flight was not cancelled, crew was friendly, we arrived at our destination."
Punti negativi: "Flight delayed two hours and absolutely no info provided to customers about what was going on and if/when flight would depart."

Punti positivi: "Nothing"
Punti negativi: "Even vegetarian Hindu food was ordered over the phone. We're presented non veg food. When asked about the non veg food we were told that we dint order. Lie right away. Alitalia members showed worst and discrimination based behavior. Very rude. Won't travel on Alitalia in future"

Punti positivi: "Crew was extremely attentive and friendly. I wish Delta's flights were this good inside of the U.S.8"

Punti positivi: "Crew did not serve breakfast because flight arrived earlier How about better communication with pilot?"

Punti positivi: "The crew was polite but not overly friendly or welcoming."
Punti negativi: "Boarding was orderly but it was hard to hear the announcements of the zones. I flew economy and it was like flying in a frozen sardine can. There was absolutely NO leg room. At 5 ft, 2 " if I found it difficult, I cannot even imagine how a taller person felt. I wore a coat, sweater, and scart , and warm socks, and I was still freezing the entire trip. It took me 20 minutes to thaw out after arriving. It was quite uncomfortable."

Punti negativi: "Very cramped for overseas flight Coffee is never hot, never served in timely fashion"

Punti positivi: "The food was good Flight was on time plane was clean loved the crew! Flew out with them, and returned with them... so that was nice!"
Punti negativi: "Not knowing we were being bused to plane from Terminal Boarded early because of it, created a bit of chaos and panic My tv was broken- worked intermittently need connector for iphone ear buds - should have universal ports"

Punti positivi: "Boarding from back to front. Making early boarders wait to the side when they tried to embark too soon."
Punti negativi: "All the people standing in line prior to boarding."

Punti positivi: "Although our flight was fully booked. The crewmembers on this flight was professional, friendly and efficient. We boarded quickly and took off on time. We even arrived ahead of schedule. Each passenger was given free headphones and complimentary beverages and snacks. I love Delta they are a cut above the rest. They are constantly striving to put the customers needs and wants top priority"
Punti negativi: "Tight seats need more legroom"

Punti positivi: "Friendly service. Frequent snacks which is nice on a 10-hour flight."
Punti negativi: "Cramped conditions"

Punti negativi: "A parte il volo in ritardo di 1 ora e un quarto tutto bene, un po’ rumorosi i motori."

Punti positivi: "Personale cortese con servizio rinfresco compreso"
Punti negativi: "Aereo un po’ antiquato md80, con motori posti nella parte posteriore molto rumoroso e fastidiosi."

Punti negativi: "Ho preso premium economy ma non ce la neanche appoggio piedi"

Punti negativi: "I began asking for my wheelchair escort the minute I got off the plane. I was assured in Houston they would be there when I got to Detroit. They were not. The request was clearly spelled out on my boarding pass along with my personal oxygen equipment information. I kept asking different staff and they would call for me then say somebody would be there. I waited for an entire hour and only when I started to cry did somebody do something. It was terribly stressful."

Punti negativi: "Non ho preso questo volo da LA a Mexico City. Ho chiesto un rimborso e non mi e’ stato dato."

Punti positivi: "Loved the roomy seats and the upgrade wasn't terribly expensive"
Punti negativi: "Nothing"

Punti positivi: "Il personale di Klm è stato molto gentile e anche quelli di Delta"
Punti negativi: "Troppo tempo di attesa ad Atlanta"

Punti negativi: "Retrofitted entertainment system under the seats made it very uncomfortable. It was hard to even stretch your legs."

Punti negativi: "Lo spazio a bordo, sempre meno !"

Punti negativi: "All went well"

Punti negativi: "Drop off bagaglio lentissimo , 1 ora in attesa. Tre desk aperti ma due bloccati da passeggeri per 1 ora"

Punti positivi: "Crew very cheerful and friendly"
Punti negativi: "Still don’t know why I’m always zone 3. Also, need to stop people in main cabin from putting seats back. Either everyone would need to be like dominoes or basically they are just getting rid of what little space there is."

Punti positivi: "Seats were comfortable, choose your own entertainment has new and classic films. Snack selection and quantity were low compared to JetBlue."
Punti negativi: "Took too long to board the plane. Wifi never connected."

Punti positivi: "Fast and efficient boarding again! Most impressed!"

Punti negativi: "Ottimo"

Punti negativi: "Goog"

Punti negativi: "Spent $130 on a very uncomfortable aisle seat."

Punti positivi: "We stood on the ground due to weather, which had nothing to do with the airline itself. Keeping this from jading my point of view, the airline stood within the standard of what is expected of a good trip. Food was good, and the choice of movies, shows, and games helped the time pass. Staff was friendly, and checked bags were ready rather quickly."
Punti negativi: "The number of updates telling us we are going nowhere, was a bit excessive."

Punti positivi: "No headphones available for flight"

Punti positivi: "Flight was smooth and flight attendants were nice."
Punti negativi: "Well delta over sells their flights every time and have to buy people out of their seats. This would be fine if it didn't mean that your seats have to be changed last minute and without your knowledge. I choose a window on purpose because I am claustrophobic. I did not pay for upgrade because I was able to select a seat that was a window...had I known it could change I would have. Zero communication just surprise you have a. Ew seat."

Punti positivi: "Posto molto comodo, viaggio fluido e ben organizzato"

Punti positivi: "Personale cortese ed efficiente. Viaggio piacevole"
Punti negativi: "Aereo un po' datato, manutenzioni necessarie in alcune finiture."

"Kayak offered terrible service, and was unwilling to come up with better alternatives to fix their mistake. Don't choose KAYAK, if the airline cancels the flight, KAYAK only makes effort to avoid any accountability."

Punti negativi: "The baggage fees has to be clearly informed, they have a different fees almost double if u checkin bag from 22hrs of departure, total ripoff. Bundle the baggage fees when you buy ticket."

Punti negativi: "no peanuts?"

Punti positivi: "First time on SAS in many years. Service was lower than average. Will fly with other carriers on my next Euro trip."
Punti negativi: "Flight left Boston 1.5 hours late. I barely made my connecting flight but my checked bag did not. SAS outsources to GBS to handle missing bags. They promised 24 hours to deiiver to my hotel, but took 3 days. No one answers their phone. Terrible experience."

Punti negativi: "Newer movies"

Punti negativi: "No wifi"

Punti positivi: "that there was a water and a blanket on each seat!"
Punti negativi: "I thought there was free alcohol on international flights. that you were not allowed to use the given blanket until after take off."

Punti positivi: "Left and arrived on time. Crew very efficient. Smooth flight."
Punti negativi: "Everything was great!"

Punti positivi: "stretto e sottile, ma su questi aerei si sa"
Punti negativi: "più spazio"

Punti positivi: "Fairly easy boarding process and nice staff"
Punti negativi: "Delayed about an hour once all boarded"

Punti positivi: "Professional and courteous crew"
Punti negativi: "Nothing, was a pleasant flight"

Punti positivi: "Yes, crew was excellent"
Punti negativi: "I was charged 70 Euros per bag for two bags a total of 140,00 Euros which is more than the airfare per person for flying one way from Tallinn, Estonia to Stuttgart, Germany. I had no other option except cancel the trip which was not an option and so I paid. There should be some fairness! Rampur"

Punti negativi: "Uncomfortable seats."

Punti positivi: "Ok"
Punti negativi: "Ok"

Punti positivi: "SAS generally has better planes and more space than most airlines especially in economy class. Seats were comfortable, not too tight. Food was good. Most SAS planes are really nice and new. On this flight they had a problem and had to use one of their older planes. It was still pretty nice, but the entertainment system on the older plane was a little dated."
Punti negativi: "Used backup plane. It had an older entertainment system."

Punti positivi: "tutto"

Punti positivi: "Excellent leg room in first seat near emergency exit door"
Punti negativi: "Seat was close to toilets so a lot of traffic"

Punti positivi: "Crew was great, seats in economy plus were comfortable. Arrival was 15 minutes early to Los Angeles."
Punti negativi: "Check in took a long time at Stockholm. Waiting area to board was very small and crowded."

Punti positivi: "We mentioned it was our anniversary and thought about moving up to SAS Plus, but the cost was not an option to us. She moved us up before we got on the plane! Extremely nice!!"

Punti negativi: "Delay and poor information. Staff confused at check in..."

Punti negativi: "SAS has introduced hand luggage measurement and weighing at checkin, for a maximum of 17.5 lbs or 8 kg. SAS does not care if you have flown on another transatlantic carrier, which allows more than 8 kg. Then you need to start emptying your hand luggage at checkin. The whole checkin process was a big mess, the contract employees eg. at Heathrow do not help much (they probably do not do this to any other airline). SAS staff does not remind you to take your IDs and passport, medications etc. from your hand luggage, which is then checkedin luggage as opposed to hand luggage. It is obvious that transatlantic passengers have more hand luggage than many local passengers."

Punti negativi: "Poor customer service. No notification via text or email that there was a 5 hour delay, and no immediate rerouting for connecting flights. a 15 hour trip turned into 24+. Worst SAS experience ever."

Punti positivi: "Alot of room for legs, good hp service"
Punti negativi: "No snack with beverage before dinner, no choice of food , On connecting flight Kopenhagen-Krakow only Coffee/tea, no snack again, for passenger going over see very poor !!!!"

Punti positivi: "Flight was unremarkable in every good way. Food was above expectations and the crew was exceptional."

Punti negativi: "Charged 70 Euros for one bag. Expected to pay something but thought that was a bit much. Plane could've been more neat."

Punti positivi: "Cheap, more than basic, and comfortable. No major complains."
Punti negativi: "The o my thing that could be improved is a lrger selection of movies, and better food. Food is acerage compared to everything else."

Punti positivi: "Great takeoff and landing.Care ethics of the stuff was excellent. The quality of the food was very good and it was served with care."

Punti positivi: "I liked that we landed."
Punti negativi: "Why can't SAS ever be on time? The last 4-5 flights I've been on have connected me either too late or just barely in time for connecting flights. Please be more like Swiss."

Punti positivi: "Boarding was quick and efficient."
Punti negativi: "Flight attendants were not friendly."

Punti positivi: "Seat room good. Food very good. Flight attendants excellent."
Punti negativi: "Nothing comes to mind at this time."

Punti positivi: "the food was greqt"
Punti negativi: "the boarding process has no order"

Punti negativi: "Mi sono dovuta sobbarcare 4 ore di attesa prima di imbarcarmi per una destinazione diversa (Stoccolma) e poi da li, dopo altre due ore di attesa finalmente ripartire per Roma, dove presumo di arrivare con almeno 7 ore di ritardo sul programma originale"

Punti positivi: "L'aeromobile era nuovo"
Punti negativi: "Cibo e servizio scadente, con bevande a pagamento (all'andata non ho pagato invece nulla). Ritardo di oltre due ore che mi ha fatto perdere la coincidenza per Roma. Come premio di consolazione un buono di 100 corone per mangiare, peccato non bastassero nemmeno per un panino"

Punti positivi: "The airline is very professional and the crew were very courteous."
Punti negativi: "During my layover, the airline did not post the gate for my flight to Athens until an hour before, which caused me to have to run across the terminal to another set of gates."

Punti positivi: "Legroom"

Punti negativi: "Seat was uncomfortable."

Punti negativi: "Mostly junk food"

Punti positivi: "The crew was lovely"
Punti negativi: "No entertainment or any special difference between business and coach except you get a meal. Seats are the same as economy and the bathrooms are shared. Why bother paying extra?"

Punti positivi: "I was offered pizza and promised to get my money back as I would¨t reach my destination anyway. Still waiting for my enquiry about money,"
Punti negativi: "The plane is very old and I¨ve been expecting this to happen. I wish they could set in a modern plane on this distance as the train also don¨t offer a proper connection."

Punti positivi: "Best food on an airplane I have ever had. Great service from the cabin crew."
Punti negativi: "Cabin extremely dated. Lie flat seats not flat. No built in entertainment but rather iPads handed out by cabin crew."

Punti positivi: "Crew were nice, boarding ok and on time, flight took shorter when planned."
Punti negativi: "Premium seats didn't have enough leg room to stretch, they could change the wall into curtains as in Lufthansa."

Punti positivi: "The leg room. The great service and attitude."
Punti negativi: "The food... needs to be improved, even if it means charging a fee."

Punti positivi: "It was a shorter ride with few frills but we arrived safely. The two young employees who rendered wheelchair assistance were very gracious and attentive to every detail."
Punti negativi: "The noise factor was very high."

Punti positivi: "Crew exceptionally carefull and nice, boarding was quick and well managed. Landing was earlier than planned so as to leave enough time to go to the next gate"
Punti negativi: "Food was just okay, some beverages had to paid like in low cost flights"

Punti positivi: "Food was good"
Punti negativi: "Charge for drinks. TV broken no recompensatuon"

Punti positivi: "The boarding process worked well."
Punti negativi: "The crew didn't seem to care much. The entertainment systems didn't really work and the response was simply deal with it. The food was terrible. The crew did not handle the passengers at all as they were up consistently and taking stuff out of the overhead containers."

Punti negativi: "The flight to Stockholm was late which made it stressful to make my connection to Seattle. However the SAS agent I talked to was very helpful."

Punti positivi: "Easy boarding"
Punti negativi: "No food option, Drinks are not free(international flight), no toilet paper"

Punti positivi: "as advertised - premium economy"
Punti negativi: "no complaint or concern"

Punti positivi: "The food was good, movie choices"
Punti negativi: "Little room to move"