Trova voli economici per Des Moines

Punti negativi: "I dont know WHY Delta changed my flight with ALIITALIA, but, DON'T DO IT DELTA. The check in process took an hour, not talking about the line, the ACTUAL checkin at the counter. I couldn't complete my web checkin at the AliItalia web site. Landed in JFK, still sucks as an airport, nobody helps, nobody explains anything, very poor signs and instructions, Global Entry kiosk are hard to spot. My connection ticket didn't have the TSA/PRECHECK legend, went to AliItalia counter, the lady at AliItalia barely said anything when I asked for help with that, her immediate answer was to disengage and sent me to another terminal "to talk to Delta". She didn't explain or didn't want to give an explanation until I started to act as an already 9hr30min flight frustrated customer in a very old, very poor plane with poor food service. Again, I bought an over $1,000 ticket with DELTA, NOT ALIITALIA, if Delta send people with their "partners" at least make sure that they are taken care of properly."

Punti negativi: "Temperature inside airplane extremely hot."

Punti positivi: "Very uncomfortable seats and careless crew"
Punti negativi: "The worst food and service ever. Very disappointed"

Punti positivi: "As always the Delta crew was super friendly and helpful and made the trip very enjoyable."
Punti negativi: "Everything was perfect"

Punti positivi: "live tv, watched the formula one race"
Punti negativi: "Seats were not comfortable, and the side panel at my feet was broken off and i could see through the floor of the plane"

Punti positivi: "the “salad” lunch before landing was excellent"
Punti negativi: "a cleaner plane and the second lavatory upfront was minuscule"

Punti positivi: "Average flight. Crew was polite."
Punti negativi: "On time performance. Barely made my connecton, because of flight delay. Seems like only 1 in 5 flights are on time according to flightaware.com."

Punti positivi: "Crew was nice"
Punti negativi: "All tables in economy class are broken for both flights - tables sit on you lap. Plane is very old with very small tv screens"

Punti negativi: "The worst experience ever. The head flight attendant provided the worst customer experience ever. She should be terminated immediately."

Punti negativi: "Good"

Punti positivi: "I liked that is was a short flight"
Punti negativi: "Plan was old. Seats not comfortable. Plane not clean. Flight attendants not attentive. A lady stored her carry-on on the floor in front of her and she was in the emergency row! Attendant walked by before takeoff and said nothing! Really?!"

Punti positivi: "Entertainment"
Punti negativi: "Plane got delayed several times. They changed the gate 7 times. And then they lost my luggage. Not a good experience with Delta."

Punti negativi: "Best option across the pond"

Punti negativi: "Best option across the pond, amazing upgrade prices"

Punti positivi: "They got me an air sick bag since there were none in the pockets. Bathroom was very clean. Chair had bendy headrests. Didn’t have to check my bag."
Punti negativi: "Very turbulent, seat did not stay reclined. On a redeye flight, this was the key misery-maker. Seat in front was reclined so no possible position to sleep from the middle seat, even for a short person."

Punti positivi: "Always Veg Meal for All"
Punti negativi: "N A"

Punti positivi: "Clean Washroom"
Punti negativi: "N A"

Punti positivi: "Good choice of movies but not all have subtitles, which comes in handy since phones are not really good. Food was great!"
Punti negativi: "Seating pitch is just not acceptable for 10+ hrs long flight! I am tall (1.92 cm) but there are taller people than me and there is just no way they can sit in economy class seat! That is basically some kind of racism.."

Punti positivi: "good flight, inflight menu and movie library"
Punti negativi: "rude bag drop off kiosk"

Punti positivi: "Amount of food!"
Punti negativi: "Quality of food!"

Punti positivi: "It was horrible. Delta really should have cancelled and refunded the flight altogether."

Punti negativi: "Ran 2 1/2 hours late, poor customer communication"

Punti positivi: "Crew was friendly"
Punti negativi: "Food was not good"

Punti positivi: "Service by crew. I was flying economy but it was par to business class."

Punti positivi: "The seat was horribly crunched, especially for the 6'4" guy sitting next to me"
Punti negativi: "the only complaint is the inadequate space in the seat for 9 hours. In the connection flight from Detroit to Denver I sat in Comfort + and it was great."

Punti positivi: "Was upgraded to Comfort Plus after they had no seat for me on the plane"
Punti negativi: "We booked with Virgin however flew with Delta and we were not alerted to this. We booked with Virgin for a reason. They also did not have seats for me when I went to check in on both flights and I had to negotiate seats before boarding. Very disappointing."

Punti positivi: "extra legroom of comfort plus zone"
Punti negativi: "Bordung process runs smoother now that the order is made clear ahead of time. In jfk they did not have the columns marked “comfort” “priority? “Main 3”, etc, like they had at Reagan arpoirt in DC"

Punti negativi: "Compared to Virhin Australia crew, Delta staff seem almost poorly trained in comparison. For example, Drlta crew don’t check your pass, don’t immediately move down the aisle to move along tourists busy discussing their seats and then line up for Boarding seems chaotic at best."

Punti positivi: "Delta does an overall nice job."
Punti negativi: "Food is OK. Service is friendly though. Comfort + was nice. Bathrooms were not great, smelled, could use a refresh."

Punti positivi: "Seating was fine"
Punti negativi: "Did not have a wheelchair waiting for my wife when we arrived in LAX"

Punti negativi: "The customs and border inspection station in Atlanta is an absolute disaster."

Punti positivi: "Pre-Boarding was very good"
Punti negativi: "Meal service and trash pickup was poor. When meals were served, within 15 minutes food tray pickup was rushed making me feel like I had to cram the food down my throat. I did not and there was no further trash pickup for several hours. I initiated the attendant lamp and no crew responded."

Punti negativi: "Had to collect & re check luggage between flights. Couldn't they have been transferred to the next aircraft?"

Punti negativi: "Better screens for in-flight movies. More legroom or upgrade options."

Punti positivi: "The crew and comfort was ok"
Punti negativi: "The snack options coming from us to aus were only packets of crisps/chips and apples and cranberry juice."

Punti positivi: "Boarding was swift and cabin crew where attentive. Baggage drop was swift and luggage arrived quickly. Global entry at ATL was swift."
Punti negativi: "delta security in the UK is an absolute farce. The security screening at LHR was long and understaffed"

Punti positivi: "Friendly, efficient crew"
Punti negativi: "Uncomfortable seat in 1st class. Poor quality video screen, too small, too far away, poor sound."

Punti positivi: "Flight was early into New Orleans"
Punti negativi: "Flight had a lot of turbulence"

Punti positivi: "Friendly and cheerful!"

Punti positivi: "THe crew was super"
Punti negativi: "Confort no good very tight seats Movies hard to understand Announcements hard to hear"

Punti negativi: "Even vegetarian Hindu food was ordered over the phone. We're presented non veg food. When asked about the non veg food we were told that we dint order. Lie right away. Alitalia members showed worst and discrimination based behavior. Very rude. Won't travel on Alitalia in future"

Punti positivi: "The entire process was easy and seamless. The flight staff was professional and accommodating. Free liquor. Great food."

Punti positivi: "Service"
Punti negativi: "Nothing"

Punti positivi: "Microphone in seat 31 E (isle seat) did not work. It has a short in it."

Punti positivi: "Food was decent and crew were nice enough"
Punti negativi: "Seat space was small and cramped. Entertainment was poor unfortunately"

Punti negativi: "Very cramped for overseas flight Coffee is never hot, never served in timely fashion"

Punti negativi: "Nice pillows, eye covers"

Punti negativi: "Plane journey awful. Speaker had a loud buzzing noise all the time so never heard a word bad landing. Rattling plane Very cold."

Punti positivi: "We flew Delta from Rome to Atlanta. Everyone was very accommodating and we had no problem with our tickets"

Punti positivi: "Both crew and the seat were great. Friendly staff."
Punti negativi: "It was all perfect."

Punti positivi: "Crew great"
Punti negativi: "No social distancing enforced, I was sat next to another person (no spaces between booked seats)"

Punti positivi: "Very comfy seats."

Punti positivi: "Seat was good."

Punti positivi: "I’ve been very disappointed with the lack of cleanliness of the aircraft and the disregard of the aircraft overall. It was quite old, fair enough, but there where some missing pieces here and there that didn’t make me feel safe. The flight overall was good, British Airways crew are always very competent and professional, which is the reason why I mainly fly with BA. But this is the first time I had some concerns on the lack of safety checks especially because I travelled with my 2 years old son."
Punti negativi: "Please see answer above. The aircraft should have been maintained."

Punti negativi: "Cibo"

Punti positivi: "Very pleasant and helpful crew"
Punti negativi: "Improved seating comfort, leg barrier or something"

Punti positivi: "Crew and pilot great."
Punti negativi: "Toilet was dirty."

Punti positivi: "Very enthusiastic and pleasant crew who worked hard to provide a meal and drinks to all Business Class passengers on this short 33-minute flight."

Punti positivi: "Niente"
Punti negativi: "Volo in overbooking ho dovuto imbarcare i passeggini Cibo a pagamento Personale scortese"

Punti negativi: "The phone number to contact BA in Italy started with 02, didn’t work with a cell phone needs a country code. The check in staff were ok, but the disability support staff in both Rome and London were EXCELLENT and the cabin crew were great."

Punti positivi: "Love the A380 it’s smoothness quietness and spaciousness. The experienced mature crew were excellent."
Punti negativi: "Food quality and selection. I"

Punti positivi: "Tutto bene"

Punti positivi: "L'hostess"
Punti negativi: "Private bus for business class would be better"

Punti negativi: "Lo scalo del ritorno è stato troppo breve e a causato lo smarrimento del bagaglio . Inoltre un viaggio che dura un giorno intero deve comprendere almeno un pasto nella tariffa"

Punti negativi: "Scalo troppo breve al ritorno che ha causato lo smarrimento del bagaglio Un viaggio che dura un giorno intero deve almeno garantire un pasto incluso"

Punti positivi: "Flight screens showed info"
Punti negativi: "Bring back free food ba"

Punti positivi: "Good crew, friendly and plane was spacious and well equipped"
Punti negativi: "Boarding and waiting to exit the plane were both very delayed"

Punti positivi: "On time service, quick to board ."
Punti negativi: "I’m surprised by now that British airways don’t provide any food for children onboard. A cheese and mushroom toastier is not exactly child friendly"

Punti negativi: "Tempo di off-boarding"

Punti negativi: "I film in italiano sono limitati"

Punti positivi: "Nulla, solo discomfort"
Punti negativi: "Accoglienza e puntualità"

Punti positivi: "Seat was comfortable"
Punti negativi: "Time"

Punti negativi: "Il ritardo di 1 ora per la partenza"

Punti positivi: "Crew were very friendly"
Punti negativi: "The aircraft was 21 years old and showed every minute of its 21 years. Economy class is very bunched. On board food was average at best"

Punti negativi: "Il ritardo di più di un’ora della partenza è inaccettabile per una compagnia aerea come la BA"

Punti positivi: "leaving the plane"
Punti negativi: "Boarding a disaster. Flight delayed because crew had to offload hand luggage for 10 minutes. This should have been handled at check in or at the gate. Seat comfort way beyond a joke and they call themselves a premium airline. Food was out in row 4!!!! Seriously!!! Arrival at Heathrow, jetty broken and more delay."

Punti positivi: "The crew was enthusiastic"
Punti negativi: "No m&s sandwiches on board, half filled tea cups (even when asking for no milk)"

Punti negativi: "The worst flight I took in years. A dated airplane, with seats uncomfortable and worn off, an inflight entertainment system that looked straight from the 90s. We had. 1:20h delay ( announced on board ) on departure as the engine had to be repaired and replacement parts installed."

Punti positivi: "Pilot was informing us about the reason for slight delay. Can not comment on food or entertainment ."
Punti negativi: "British Airways introduced boarding by groups Inspite of my plea for my husband who recently undergone heart surgery he had to stand and queu until our group number was allowed to enter the plane. We have been told very firmly by taciturn lady at Fumicino Rome that this are new rules nad they are to be obeyed! compassion is not forte in our experience of British Airways."

Punti positivi: "Cleanliness of the plane, comfort on board"
Punti negativi: "Totally unpolite personnel at Heathrow airport. We were at the beginning of the line, but they forced us to check-in the cabin bag, asserting that the flight was packed and there was no space available. The girl that was checking our ticket didn't answer our questions regarding the reason, and told us to speak with her boss. Her boss told us pointlessly that our bag was chosen randomly. In the end, we had to put in a little plastic bag everything valuable we had in the baggage, though on the plane there was plenty of space available in the overhead lockers."

Punti negativi: "My daughter and I were bumped off flight. We also had problems checking in. Luckily Alitalia were able to accommodate"

Punti positivi: "Nothinh"
Punti negativi: "Flight delayed an hour from NICE and connection at Manchester was badly handled by BA and missed connection. With no refund or hotel or alternate flight offered. Total failure. Am now stuck. And very upset"

Punti positivi: "Arrived early"
Punti negativi: "Arrived pm from manchester stayed in hotel at heathrow to fly out following day to Basel at 8am. BA would not check bag all way through. Seems they only do this at Gatwick. Poor service from Heathrow/BA"

Punti negativi: "Delays delays and delays"

Punti negativi: "Neppure un bicchiere d’acqua. Volo da 40 anni non mi era mai capitato."

Punti negativi: "Very disappoint as British Airways company. No difference with low costs companies."

Punti positivi: "Poco"
Punti negativi: "Il volo con 45' di ritardo (una consuetudine guardando i giorni precedenti). All'arrivo ancora attesa all'interno del aeromobile, perché il terminal non era pronto. Nel 2018 è inaccettabile, i mezzi di comunicazione esistono e funzionano. Assurdo!"

Punti positivi: "Poco"
Punti negativi: "All'arrivo attesa all'interno del aeromobile (20/30', perché il terminal era guasto e non si trovava un' autoscala per scendere). Assurdo!"

Punti positivi: "Il posto"
Punti negativi: "Dormivo e non mi hanno avvertito della partenza ritardata"

Punti positivi: "Only marked down on food and enteritis was a short haul flight so none provided as expected"

Punti positivi: "Excellent, courteous crew. Flight punctual."

Punti positivi: "Level of information"

Punti positivi: "la puntualità"
Punti negativi: "la difficoltà all'imabrco per l'eccesso di bagagli a mano. avrei oreferito un imbarco forzato in stiva per un certo numero di passeggeri (io ero gruppo 4 e probabile canditato ...) perchè troppe persone portano come secondo bagaglio item troppo grandi e invece di inserirli sotto i sedili li devono mettono nei comparti overhead. non ci sta più nulla! il personale èstato comunque premuroso e gentile (con con grande professionalità) riducendo il fastidio. era venerdì sera."

Punti positivi: "la puntualità"
Punti negativi: "volendo essere critici durante la notte ua tutti i costi n maggiore servizio di bevande sarebbe stato aprrezzato ma ho comunque dormito parecchie ore e forse ho perso dei passaggi"

Punti positivi: "Spazio in più in larghezza e per le gambe. Vale il maggior costo."

Punti negativi: "5h before take off, it was impossible to have 2 seats next to another!!! we were even on different floors in the plane! the employees at the counter and then in the Heathrow airport were not able to join. on mentioned that the plane had been overbooked. I thought these practices had stopped. only the employee at the gate managed to move us to be at least on the same floor of the plane. very disappointed."

Punti positivi: "Partenza in orario, arrivo in anticipo. Personale cortese"
Punti negativi: "British è ormai come ryan, non danno gratis neanche un bicchiere d'acqua. Su un volo di due ore intorno a mezzogiorno se vuoi uno snack lo paghi"

Punti positivi: "Clean efficient on time Nice staff"

Punti positivi: "Niente"
Punti negativi: "Non sono riusciti a farci stare seduti insieme, sedili rotti, tray rotto. Peggio di così?"