Recensioni recenti
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8,0
Punti positivi: Nice agent! Good value!
Punti negativi: Poor cleaning, Strange smell in vehicle. Much pet hair.....
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10,0
Punti positivi: Ease of process. Service was excellent.
Punti negativi: Nothing to not like.
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2,0
Debt/bank used for first rental but not this one?
Punti positivi: Terrible experience.
Punti negativi: I rented a car earlier this yr no problems and used a bank/debit card. The 2nd time I go to the same exact location over the weekend for a car rental and was denied because of the bank/debit card. Make up your mind! Can we use a bank card or only a credit card? This put me in a huge bind and was 3 hrs late to an event because they drug me through such a terrible process. DISLIKE!
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10,0
Great Truck, great value
Punti positivi: Ease of Pickup and return
Punti negativi: Not a thing
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2,0
Punti negativi: When I went to the Des Moines airport to pick up my car at Noon I was informed that their car cleaning machine was out of order and it would be at least a 45 minute wait and that there was 4 people that were waiting ahead of me that did not have cars yet. I do not understand why that when they opened that morning that they couldn't drive the cars across the street to the local car wash and get the cars ready for the people that exisiting reservations. I will NEVER use Almo again!! The lady at the counter was very RUDE and lacked customer service!!!!! Needless to say I did not wait for a car since I had to be in Omaha by 3:00. I went to another car rental company that took care of me and had a WONDERFUL customer service person!!! Again I WILL NEVER USE ALMO!!!!
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10,0
Extremely friendly agent
Punti positivi: The service was great and the car was clean
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10,0
Punti positivi: Everything was super easy about the brand new vehicle
Punti negativi: Nothing
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10,0
Great Holiday rental
Punti positivi: The whole process was easy and smooth from beginning to end. Also one of the best deals at this time of year!
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10,0
Perfect
Punti positivi: Upgrade
Punti negativi: Nothing
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10,0
Punti positivi: Price and friendliness.
Punti negativi: Nothing
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7,2
Punti negativi: There are no signs st Cedar Rapids Airport explaining how to leave returned cars
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4,0
Not SUV we wanted
Punti positivi: When we booked we thought we were getting up Nissan Rogue but we ended up with a Jeep. We had a second choice of a large vehicle which we didn't need for the two of us so we chise the Jeep as the only other choice in that SUV category. The 2016 Jeep didn't even have a backup camera it only had one outlet for our GPS so therefore we couldn't charge our phones. I didn't know they made such a vehicle in 2016. We definitely know we don't want a Jeep. There were no safety devices on it as far as we could tell. However the gentleman that we returned the vehicle to was very gracious and gave us a card which entitles us to an upgrade the next time we use Alamo.
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10,0
Punti positivi: Ease of process. Service was excellent.
Punti negativi: Nothing to not like.
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10,0
Great Truck, great value
Punti positivi: Ease of Pickup and return
Punti negativi: Not a thing
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10,0
Extremely friendly agent
Punti positivi: The service was great and the car was clean
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10,0
Punti positivi: Everything was super easy about the brand new vehicle
Punti negativi: Nothing
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10,0
Great Holiday rental
Punti positivi: The whole process was easy and smooth from beginning to end. Also one of the best deals at this time of year!
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10,0
Perfect
Punti positivi: Upgrade
Punti negativi: Nothing
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10,0
Punti positivi: Price and friendliness.
Punti negativi: Nothing
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2,0
Debt/bank used for first rental but not this one?
Punti positivi: Terrible experience.
Punti negativi: I rented a car earlier this yr no problems and used a bank/debit card. The 2nd time I go to the same exact location over the weekend for a car rental and was denied because of the bank/debit card. Make up your mind! Can we use a bank card or only a credit card? This put me in a huge bind and was 3 hrs late to an event because they drug me through such a terrible process. DISLIKE!
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2,0
Punti negativi: When I went to the Des Moines airport to pick up my car at Noon I was informed that their car cleaning machine was out of order and it would be at least a 45 minute wait and that there was 4 people that were waiting ahead of me that did not have cars yet. I do not understand why that when they opened that morning that they couldn't drive the cars across the street to the local car wash and get the cars ready for the people that exisiting reservations. I will NEVER use Almo again!! The lady at the counter was very RUDE and lacked customer service!!!!! Needless to say I did not wait for a car since I had to be in Omaha by 3:00. I went to another car rental company that took care of me and had a WONDERFUL customer service person!!! Again I WILL NEVER USE ALMO!!!!
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4,0
Not SUV we wanted
Punti positivi: When we booked we thought we were getting up Nissan Rogue but we ended up with a Jeep. We had a second choice of a large vehicle which we didn't need for the two of us so we chise the Jeep as the only other choice in that SUV category. The 2016 Jeep didn't even have a backup camera it only had one outlet for our GPS so therefore we couldn't charge our phones. I didn't know they made such a vehicle in 2016. We definitely know we don't want a Jeep. There were no safety devices on it as far as we could tell. However the gentleman that we returned the vehicle to was very gracious and gave us a card which entitles us to an upgrade the next time we use Alamo.
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