Trova offerte per voli da Amburgo a Roma

Punti negativi: Primind bagajele

Punti positivi: Good service throughout

Punti positivi: The flight itself was fine. We have taken this flight several times and have never had any major issues. Seattle has improved its arrivals hall, so clearing immigration and customs is much quicker than it used to be.

Punti negativi: Navigating Heathrow when changing terminals is horrid. I have no idea why they make you go through security again when you never leave a secure area. Always allow at least 2+ hours for a transfer. When boarding this flight usually does not have a gate. It is necessary to take a. Is to the plane and walk up the stairs, which seems like unnecessary delays.

Punti positivi: Older aircraft; no charging or internet. However, I was able to stretch out and sleep due to the aircraft not being full. The crew was great!

Punti negativi: The flight was very late to take off. The aircraft could be improved with charging outlets for smartphones/computers, and Internet. I was offered food and beverage, without knowing these were not free. For the cost, the size and quality was poor.

Punti negativi: They lost my suitcase

Punti positivi: The crew was very friendly and welcoming

Punti negativi: The boarding process was pretty terrible and disorganized

Punti negativi: Did not honor easy boarding!

Punti positivi: Nothing

Punti negativi: That they would not cancel the flight two days prior

Punti positivi: On time ,clean aircraft...

Punti negativi: Crew was very serious...a smile can make a difference.....

Punti positivi: Easy to book on phone no problems getting boarding passes etc.

Punti negativi: Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way.

Punti negativi: The actual flight was good, but to try and check in on line is murder..the website needs a totally new revamp, both to & from Larnaca I was unable to check in on line. You enter all your details press confirm and it is supposed to go to the next instruction, but a message appeared then took you back to your previous page and you had to input all your details again..this happened many times before I eventually gave up.

Punti negativi: I had to make my own way home from Manchester.. plane diverted due weather.

Punti negativi: Everything good

Punti positivi: We (a family of 5) were late for 5 minutes (literally) to the boarding ... Our flight was at 3.45 PM and were at the gate at 3.20 PM ... We were held up at the Passport Control by the Polish Border Guards at the Passport Control - their computer was down ... My wife cried, my kids cried and asked to be let in on the plane ... Nobody cared to help us ...

Punti negativi: for RyanAir to be more human and humane and caring ...

Punti positivi: Yes

Punti negativi: Need to reduce waiting hours at gate

Punti positivi: Flight was 20 minutes early.

Punti negativi: at least offered free water.

Punti positivi: Yes

Punti positivi: The crew was fine. The seats in the A330 are the worst only to be made worse by NO legroom. Very uncomfortable airplane. The flight crew also closes the rear bathroom off during most of the flight, I am assuming so they can use....

Punti negativi: no peanuts?

Punti positivi: Price

Punti negativi: 1 hour late boarding, 20 min. Waiting outside in cold to get into the airplane and then 30 min. Circling around the city before landing

Punti positivi: I was traveling with a handicap, the staff was very polite, patient and helpful

Punti positivi: Not comfortable

Punti positivi: Ryanair works very well if you follow the instructions. Check in day before departure - Don’t bring too big or too many bags onboard. Pretty perfect flight for us.

Punti negativi: Fellow passengers not preparing for check in and bringing too much luggage then complaining for 10 minutes while everyone else has to wait. Ryanair only had one check in / bag drop. Should be automated or more staff. Took forever. (Ok 30min and only 3 ppl ahead of me in queue)

Punti positivi: Smooth flight for the most part.

Punti negativi: Better food choices. Better communication and better boarding procedures by rows or groups.

Punti negativi: Unexpected $100 baggage fee for second checked baggage

Punti positivi: We got an upgrade to business class and the experience was extraordinary. The service in general, but the warmth smile and courtesy of the flight attendants made the experience fantastic

Punti positivi: The leg room in economy class was average. Not too cramped. There were good selection of entertainment options to watch/listen.

Punti negativi: The care and friendliness of the staff needs improvement. The quality of the food was poor. Additionally the boarding process needs to be better organized. Property sequence and queues need to be maintained and followed through.

Punti positivi: Nice crew

Punti negativi: You give no room for passengers to sit comfortably. We are crammed in the airplane like sardines in a can. No legroom, small seats, etc.

Punti positivi: Good amount of leg space

Punti negativi: Entertainment

Punti negativi: Mi s-au pierdut bagajele !

Punti positivi: The entertainment system was good and the crew excellent. The person in front of me did not put their seat back which made my trip more comfortable. Loading and unloading was orderly and efficient.

Punti negativi: Food could have been better

Punti positivi: Punctuality and professionalisms were at the best

Punti negativi: All ok

Punti positivi: The seat was quite comfortable, the crew was great, and the food was actually pretty good.

Punti negativi: Going through customs and an additional security check prior to boarding was the worst. It caused the flight to depart 15 minutes late.

Punti positivi: The crew was nice. The seats were ok.

Punti negativi: The flight from Copenhagen to Brussels was delayed without explanation for nearly an hour. I managed to make my connection to Frankfurt, but my luggage did not. I’m hoping it will arrive today.

Punti negativi: Flight keft 35 min kate and boarfing was very slow and disorganized

Punti negativi: Nothing

Punti positivi: The crew were very good. Seats were small.

Punti positivi: sidefini landig, merci.

Punti positivi: Never got on the plane due to weather restrictions in the connecting flight prior to this flight. Called SWISS customer service on a Russian line, were told to get a paper from another Russian airport that no flights were leaving the city. Did that. when arrived to Moscow no SWISS customer representatives were at the stations and had to end up buying a completely new ticket to get home.

Punti negativi: Have customer service representative available at the airport 24/7 knowing that some people arrive from all parts of the country.

Punti negativi: Eccessivo ritardo

Punti positivi: Cordiale, professionale e disponibile ad accontentare ogni richiesta del passeggero

Punti negativi: Wi-Fi a bordo

Punti positivi: Excellent dinner

Punti negativi: Breakfast was dreadful

Punti positivi: La capo equipaggio preparatissima, finalmente un inglese inappuntabile negli annunci e una dizione più che perfetta negli annunci anche in italiano. Gentilezza e professionalità oltre le aspettative.

Punti negativi: Alitalia dovrebbe reintrodurre lo snack a bordo. Solo bevande al carrello. I biglietti costano di più ed giusto aspettarsi piccole differenze rispetto voli low-cost.

Punti negativi: Easy checkin Comfortable seats Fun cabin stewards Great flight Great price

Punti positivi: I like the assistant she tried to help me at the check in with the extra kilo even though I was a bit stressed and she was too but she need to listen what the costumer says because there was a mistake

Punti negativi: Make the payment for the extra kilo at the same place at the check in point PLEASE I can’t spend 1hr and a half on only the baggage check in and if I want to pay for an extra kilo I have to go another place and wait again a looot The plane was too cold The chair in the plane like a rock stone sitting on There was a mistake in the ticket because of the baggage I’m sorry but it was a bit hard

Punti positivi: Crew excellent, especially as they dealt with delay due to earlier medical event

Punti negativi: Not really. Although pushback delayed, arrival was 10 minutes early

Punti negativi: Too many school groups and screaming children

Punti negativi: 30 min late, exaggerated extra charge for a small suitcase, food was a dry sandwich.

Punti negativi: The crew not sympathique

Punti negativi: Late as always

Punti positivi: Velocità di volo

Punti negativi: Sicuramente l’attitudine del personale (freddo) antipatico non disponibile problematico scortese Ma proprio pena

Punti negativi: Again it was not made clear about self transfer. While booking it should be clearly stated if a flight is or is not self transfer

Punti positivi: Not much

Punti negativi: Norwegian used an extremely old Wamos A320 aircraft instead of one of their own 787s. The seats were not only uncomfortable, but also so tightly arranged that my knees touched the back of the front seat, and I am an average 6 feet tall. Inflight entertainment options were available only through the Wamos app, which could not be downloaded on the plane (and Norwegian had not mentioned during check in). Unless for people with pre-ordered food, it was not possible to buy even water until about 3 1/2 hours into the flight. The flight to BCN on a Norwegian plane was okay, but the prospect of another such return experience makes it very questionable to book this airline again.

Punti positivi: Entratieiment was good. Vibration on seats all the time. Nothing complimentary. Not even water.

Punti positivi: great new aircrafts

Punti positivi: The flight was 20 mins faster, boarding was OK. The ladies on board were doing a good job

Punti negativi: Unfortunately the seal with extra legroom was comparable with a standard seat from other mid-distance airlines. The food & drink service was only from very limited quality. There was no entertainment on the seat, only with wi-fi oboard on your own handheld.

Punti positivi: No frills but no dramas either. All efficient and friendly. Helped that there were many empty seats

Punti positivi: Boarding and getting off the plane was fast

Punti negativi: Our luggage space was occupied with bags from passengers from other rows.

Punti negativi: Riding a packed bus to the plane was awful.