Trova offerte per voli da Francoforte a Sud-est asiatico

Punti positivi: "crew was pushing , no time in an rush all the time"
Punti negativi: "service level"

Punti positivi: "Amazing crew, great seating area and tasty menu."

Punti positivi: "The crew was amazing"

Punti positivi: "Crew was amazing"

Punti negativi: "Flight was canceled. They moved passengers to the Lufthansa but didn’t tell us even though we checked with the counter every 20 min. Apparently a text went out that we didn’t get"

Punti positivi: "Excellent service, made a very long flight very pleasant and enjoyable."

Punti positivi: "Prompt and timely service"
Punti negativi: "Food can be more tasty"

Punti positivi: "Great service!"

Punti positivi: "Five Star Singapore Service on board the aircraft."

Punti positivi: "all of SQ"
Punti negativi: "nothing"

Punti positivi: "Very comfortable"
Punti negativi: "I don’t see anything I didn’t like"

Punti positivi: "Friendly staff."
Punti negativi: "The food for Premium Economy was very poor. The choices were substandard and the food at some meals was inedible. Very disappointing for the price of the tickets. The cabins and equipment seemed old and jaded."

Punti positivi: "crew very helpful with seating service on board also good"
Punti negativi: "head phones for entertainment very uncomfortable Food not to my taste"

Punti positivi: "nothing"
Punti negativi: "Seats were uncomfortable, derive very ordinary staff unhelpful seat allocation system requires improving ! Extra cost from economy was not worth it !"

Punti positivi: "check-in, priority lane, BKK-SKL, boarding, crew, cabin, disembark, baggage claim to cab home"
Punti negativi: "baby crying throughout the flight"

Punti positivi: "Nothing"
Punti negativi: "Poor service."

Punti positivi: "Ease of check in, very quick."
Punti negativi: "Older plane, entertainment system incredibly slow, plane needs tidying up, starting to look its age."

Punti positivi: "Crew"
Punti negativi: "Old plane. Worst food I’ve ever had on a Singapore airlines flight. They need to give up on the seafood spaghetti. It was quite awful. Old plane so entertainment system not up to what is expected these days"

Punti negativi: "Inflight entertainment wasn't as extensive as in previous years."

Punti positivi: "The flight was carried out by Lufthansa. The staff was very polite and helpful."

Punti positivi: "Safe smooth flight. Timely take off and arrival. Great personalised service. Consistently high service standard is well appreciated."

Punti positivi: "Service was best in class"
Punti negativi: "Planes are old. They never seem to use newer planes on the Brisbane leg."

Punti negativi: "Old plane. Old in flight entertainment."

Punti positivi: "Crew is big on service and being true professionals. Always smiling and being attentive"
Punti negativi: "AC works when wheels are up and engines kick in. So its stuffy whilst on the ground"

Punti positivi: "Reasonable price"
Punti negativi: "Missed flight for medical reasons with 9 month old son, attempted to use remaining onward flight to Europe and return through Swiss which was refused! Most unreasonable, cheating me of my payment. I have since sought legal advice and contacted travel agent regarding, seems case law from several instances in my support. I had to pay thousands for new flight Austrian Air. Swiss thieved my money and I dont mind saying so. Unfair and unfair conduct. I am saving this letter for twitter to tell my friends of my disgust. I will be happy if this is sorted refunded immediately. A copy of these details and medical letter already provided to Jithendra from flight network (online travel agent)."

Punti positivi: "Safety, Friendlyness, Seats, Entertainment"

Punti positivi: "clean aircraft and friendly cabin crew"
Punti negativi: "uncomfortable seats, average meals, poor infotainment selection"

Punti positivi: "The comfortable with pillow & blanket given... Crews are friendly & approachable."
Punti negativi: "The food is average taste... a bit salty :("

Punti positivi: "The entertainment 100s of movies & Shows The very good portions just right"
Punti negativi: "Boarding is very efficient and well organized But when it is going to be an hour late the passengers should be told not stand there on lines with no information"

Punti positivi: "Entertainment was great"
Punti negativi: "The food is getting worse"

Punti positivi: "Professionalism and friendliness of crew"
Punti negativi: "Seat not great for my length even though it was business class"

Punti positivi: "The cabin attendants kept us well hydrated."
Punti negativi: "The entertainment options were mediocre. Gluten-free meal may have contained traces of gluten."

Punti negativi: "cramped seats freezing cold"

Punti positivi: "I love flying by singapore airlines! Firstly because its direct flight from home plus service on sq is always impeccable. Plus i can easily order a singapore sling and a campari spritz, which is so nice while watching a movie :)"
Punti negativi: "I didnt really like the food this time and entertainment on the way back was so sad! No new movies unlike on the way there :( dont really like being woken up for meals though, would be nice if they left a note to get a meal from them once ive gotten up. Coz i was trying to sleep so i dont get jetlagged back in sg. Which i did unfortunately :( not jetlag when i arrived in rome though :)"

Punti positivi: "Excellent crew, efficient processes and overall relaxing"
Punti negativi: "Old business class hard product. Seats can't be adjusted much and the bed is too short due to small head- and footwell."

Punti positivi: "The SIA crew is the most gentle and careful I have ever encountered."
Punti negativi: "The food is below average. The quantity is OK but the choices/taste in not matching the best airlines."

Punti positivi: "Aircraft was OK."
Punti negativi: "Cabin crew service can definitely be better. Should offer more snacks for long flights."

Punti positivi: "Consistently good food."
Punti negativi: "Entertainment system sometimes froze, didn't remember where I was in the movie."

Punti positivi: "Always great and efficient service. Comfortable despite the limitations of the plane itself (don't particularly like Airbus planes)."
Punti negativi: "Wish the food could have been better and the choice for dessert wider."

Punti negativi: "Delayed two and a half hours! Scheduled flight to take off at 0010hours was already a no brainer. Taking off at 0330hours is a killer!"

Punti positivi: "The crew is really the only thing making the flight enjoyable."
Punti negativi: "SQ800/805 are operated with "old" 777-200. The cabin is definitely not up to the Singapore Airlines standard. The IFE in particular is showing a very poor screen. And the food was, as frequently on SQ, below average."

Punti positivi: "Crew were friendly and constantly moving through the cabin with drinks and snacks (outside of meal times)"
Punti negativi: "The in-flight entertainment systems are really showing some wear & tear. The screen was blurry, the letters on the control buttons had work off and the sound quality was terrible."

Punti positivi: "Customer service , crew was nice"
Punti negativi: "Food was terrible out of MEL.. Didn't have any choice at all.. Tasteless , should improve"

Punti positivi: "Service, food and staff were great."
Punti negativi: "Aircraft was dated and in desperate need of a refurb"

Punti positivi: "Price and convenience."
Punti negativi: "The choice of entertainment was poor. The seats were so hard I had to sit on a blanket, the entertainment system was antiquated. They also ran out of food choices."

Punti positivi: "It was convenient"
Punti negativi: "The seats were so hard I had to sit on a blanket and have a cushion behind. The entertainment was poor and the system was old."

Punti negativi: "Very hard seats not many movies to choose from"

Punti positivi: "Awesome crew and food"
Punti negativi: "Seats were not comfortable.."

Punti positivi: "Friendly and approachable cabin crew."
Punti negativi: "Boarding was not good. No clear announcement. No special boarding for star alliance gold member."

"La miglior compagnia aerea"

"La miglior compagnia aerea Sempre una garanzia"

Punti negativi: "As usual best of the best"

Punti positivi: "Il personale estremamente attento e gentile. Non è facile lavorare con le maschere e occhiali per tutta la durata del volo. Trovo che hanno fatto di tutto per rendere il nostro viaggio sicuro dal puto di vista della battaglia contro il virus."
Punti negativi: "Da viaggiatore assiduo Emirates, posso dire che in passato il cibo era meglio e più "speciale". Capisco che in questi tempi pochi euro di risparmio sono un grande aiuto. Per migliorare in Emirates devono solo fare quello che facevano qualche anno fa. Comunque sono sempre tra i migliori."

Punti positivi: "Il personale molto gentile e professionale. Sono stata fortunata perché nella mia fila gli altri due posti erano liberi e quindi ho potuto dormire sdraiata per L a maggior parte del volo"
Punti negativi: "Mi è mancata la salvietta calda dopo l'imbarco e la bustina con il set per il volo notturno. Sarebbe stato molto utile."

Punti positivi: "The Cabin crew was amazing, the ICE entertainment has many options of movies and programs, the flight was smooth to Singapore."
Punti negativi: "Keep the good work."

Punti negativi: "Niente"

Punti positivi: "The crew was okay And the seats good it’s little wide In general was okay"
Punti negativi: "The food not so good I like service on the plane was good"

Punti positivi: "Flight was half full, had the whole row to lie down and sleep in economy class, so had a really comfortable flight"

Punti negativi: "Wrong communication for connecting flights. Poor customer service, flight attendants not friendly."

Punti negativi: "Availability of livesport tv channels"

Punti positivi: "The crew helped us move into a row that had an extra seat thus making the journey for us and our neighbours comfortable."
Punti negativi: "More food service would be helpful. There were limited snacks(mostly containing chocolate or candy - which I did not prefer) and only bananas as fruit. Could have used oranges or apples for the kids."

Punti positivi: "Personale come al solito gentilissimo, cibo ottimo, buona scelta di vini"
Punti negativi: "Il comfort dei sedili in business class dovrebbe essere migliorato."

Punti positivi: "Servizio a bordo"
Punti negativi: "Comfort dei sedili"

Punti positivi: "Great crew and entertainment"
Punti negativi: "Business class seems to have slipped..... A little more cramped and not quite as comfortable.... (might be me getting old"

Punti positivi: "Tutto perfetto: cordialità, cena, confort"

Punti positivi: "Everything was outstanding"
Punti negativi: "Nothinng really"

Punti negativi: "Istruzioni al personale di terra e della luonge"

Punti negativi: "Boarding system. Final call on gate and it's to get to 2 more areas."

Punti positivi: "The seat was super comfortable"
Punti negativi: "Overall great experience!!"

Punti positivi: "-Good legroom -Good seat width -Good recline -OK food -OK lavatory"
Punti negativi: "-Outdated entertainment system -Seat was not very comfortable when compared to other airlines -Could not connect to Wi-Fi due to unintuitiveness -Skysurfers uneligible to connect to Wi-Fi despite being Silver and higher"

Punti positivi: "Personale"
Punti negativi: "Poltrona business stretta"

Punti negativi: "Nothing"

Punti positivi: "Good food friendly staff"

Punti negativi: "Non hanno fatto kit dentifricio calse mascherina"

Punti positivi: "The attendant helped find me a vegan option at the last second."

Punti positivi: "Movies entertainment"
Punti negativi: "Food selection available was not good in my opinion - pretty much tailored to Indian appetite and stomachs. Very pour options for juices and alternate foods."

Punti positivi: "Loved the spaciuos seats and great leg room. Food superb!"
Punti negativi: "Annoying passenfer who peobably drank too much"

Punti negativi: "Internet on board wws not working"

Punti positivi: "The entertainment system is good"
Punti negativi: "The crew was poor. Didn’t appreciate when requested toilet paper in the toilet, as there was none. Ask for a snack as no food until 5hrs into the flight, crew were impolite and rude. The crew gathered in the gallery and chat among themselves. Very annoyed if you interrupted them, asking for a water."

Punti positivi: "Food"
Punti negativi: "I was sitting in emergency exit so i will not complain of small seats"

Punti positivi: "Splendido viaggio soprattutto grazie all’upgrade in business, offerto ad un prezzo non eccessivo. Unico neo, con l’upgrade non era consentito l’accesso alla lounge dell’aeroporto di Bali."

Punti positivi: "the crew are nice"
Punti negativi: "food limited selection"

Punti positivi: "The in flight crew was friendly and helpful."
Punti negativi: "The seat I have 41A is quite awkward, especially when 41B was a plus size person. The slanting profile of the wall also made it quite claustrophobic. But overall endurance."

Punti positivi: "Spaziosi sedili. Cortesia personale, procedure d'imbarco veloci"

Punti positivi: "Emirates is the best Airline"
Punti negativi: "Everything"

Punti negativi: "We landed in Dubabi from Athens a bit late. We were taken by a bus from the plane to the terminal which took 15 minutes. That lefte us about 30 mins before the gate closed From where we were dropped off we walked for about 15 minutes but were nowhere near our gate. We asked Emirates employees to give us a ride in the golf cars. But they all refused, until one had pity on us and gave us a ride. We reached the gate a couple of minutes before the gate closed. When we arrive in Kolkata we were told that out luggage hadn't arrived. They reached our luggage to our Kolkata home a 11:30 pm. What a nightmare. Never again on Emirates."

Punti positivi: "Whether flying business class or economy Emirates really knows how to treat its passengers. Food was good and flight comfortable"

Punti positivi: "Cabin crew"
Punti negativi: "Nothing i like even."

Punti negativi: "personale mediocre"

Punti negativi: "scortesia e ressa all imbarco a malpensa - alcuni del personale a bordo arreggiamento poco prfessionale"

Punti positivi: "Was upgraded to 1st class which was amazing - the only thing I didn't like was it was a night flight and not long enough to enjoy it for longer!"

Punti positivi: "Service and entertainment options made the 13 hour flight go very smoothly. Emirates crew is the best, always smiling and helpful."

Punti positivi: "First time on Emirates. Can definitely see why the company gets such high ratings. Crew very efficient and accommodating. Food was better than I expected. Especially the smoked chicken salad. I would have ordered that in a restaurant actually. The flight was long but not the seat not uncomfortable. Would try them again."

Punti positivi: "Newer plane. Good options for entertainment."
Punti negativi: "Again NOT impressed with busing out to plane and hiking up steep set of stairs in the heat of the day in Dubai. The bus ride was long and there were few seats for elderly, disabled, moms holding kids, etc."

Punti positivi: "Enerttainment"
Punti negativi: "Got moved to right near the galley and crew talked loudly complaining about people, during sleeping time and the light was too bright to sleep. Limited vegan food available. Everything seemed too much trouble for a lot of staff, they were rude and impolite. Delay boarding in singapore."

Punti positivi: "very comprehensive entertainment system"
Punti negativi: "Food quality was a letdown. Crew was very rushed with meal service and did not return to offer drinks once meal service concluded. No ammenity pack for a business flight."

Punti positivi: "Personale di bordo"
Punti negativi: "Spazio a bordo"

Punti positivi: "Food and drinks"

Punti positivi: "Il personale è cortese, il cibo è abbastanza buono nel complesso è tendente al salutare, l'intrattenimento è ampio e aggiornato."
Punti negativi: "Siamo partiti con un'ora di ritardo, rispetto a tutti gli altri voli fatti su stessa tratta hanno aspettato decisamente troppo per servire la cena, mettendoci poi un'eternità, personale disorganizzato. I bagni non erano puliti e un lavabo era intasato sin dalla partenza. Causa ritardo iniziale la discesa è stata rapidissima con conseguente disagio. Atterrati abbiamo dovuto aspettare altri 15 minuti che l'aereo avesse uno spot libero."

Punti positivi: "They were very attentive and proactive."

Punti positivi: "Flying with Thai in Business Class is fantastic. I arrived relaxed in Bangkok. Kudos to the Thai crew."

Punti negativi: "Entertainment system is way too old"

Punti positivi: "The crew were very helpful and attentive, the food was really excellent ( note I travelled in business)"
Punti negativi: "The lay flat bed was good but hard, entertainment was good but having travelled the route 7 weeks ago, not much had changed - but a good choice. We were late leaving but arrived on time"

Punti positivi: "A young very professional crew made the journey a pleasant trip"
Punti negativi: "Nothing really"

Punti negativi: "Waited 45 minutes for a bus from a remote gate without any crew anniucmwnts. A total shambles as one or two buses did a 20 minute+ circuit to offload the plane."

Punti negativi: "Moré communication about the long delay."

Punti positivi: "Thai airways is always good, they are always one of our carriers of choice"
Punti negativi: "Not sure why but the crew seemed a little grumpy today. In my experience, this is very unusual for Thai airways staff. Food was nice but not quite up to usual standard."

Punti negativi: "Nothing!"

Punti positivi: "Crew service were good and kindness between FRA to BKK."

Punti positivi: "Quick flight"
Punti negativi: "Food was awful Crew before flight in Krabi were quite abrupt Flight was delayed so good job I booked a longer stop over else I would have missed my next flight"

Punti positivi: "Food still up to standard. Better then some flight from Thai Airways."
Punti negativi: "Entertainment system is way too old. Screen is small and very poor quality. The seat is also looked old. Service is below standard. I got my drink after I finish the meal. And don’t even think about refill or coffee. The flight attendants never come back before collecting the tray."

Punti positivi: "Thai are so dependable and such lovely service. Nothing is too much."
Punti negativi: "N/A"

Punti positivi: "On time Comfortable seats Great service"

Punti positivi: "New plane, nice. Entertainment system is good but limited selection"
Punti negativi: "Gate very far away, a good 700 meter walk! And very long immigration queue."

Punti positivi: "The crew were faultless; looking after your every need - food choices in Business superb. And time for rest."

Punti positivi: "Everything was as usual. Boarding can be improve a bit."
Punti negativi: "This time I found the food was below Thai Airways standard (which was usually good to great)."

Punti positivi: "Professional staff and good food"
Punti negativi: "Landing was a little bumpy"

Punti positivi: "The crew were lovely and polite"
Punti negativi: "Nothing"

Punti positivi: "Ok plane, food was fine too"
Punti negativi: "No gate at home airport when there's heavy rain? Even budget airlines pay for a gate, why not a star alliance member?"

Punti positivi: "The flight was smooth and quick. The meals were delicious too"
Punti negativi: "Long time getting through Frankfurt airport security"

Punti positivi: "Quite quick -clean aircraft"
Punti negativi: "Terrible entertainment options"

Punti positivi: "I liked that they enforced the rule on boarding by rows as many airlines have given up trying to do that and its a free for all especially with certain groups of people."
Punti negativi: "Food was alright, i had better food in Bangkok airways"

Punti positivi: "Overall, inflight service good except chief purser at the front of the aircraft rather arrogant. Others helpful, on delighting the a/c, ground staff helpful."
Punti negativi: "All ok."

Punti positivi: "ARN to BKK: Good crew, good seat (Thai Premium Economy - available Scandinavian flights only), on time departure and early arrival BKK."
Punti negativi: "Food was tasty enough, but not hot when served (a common problem with many airlines) and only two options for Premium Economy. Entertainment options also limited."

Punti negativi: "Boarding - No announcement regarding boarding, people were unsure when boarding would commence and reason for the delay. Comfort- it was very hot, as temperature control is activated by staff; I asked staff to turn on air conditioning in my area as it was very hot and stuffy, but it was still hot and fairly uncomfortable."

Punti positivi: "Tutto"

Punti positivi: "Viaggio splendido, veloce , sedili spaziosi"
Punti negativi: "Tutto ok!"

Punti positivi: "Divertimento in coppia e divertimento per single. Fantastica metropoli, assenza di criminalità, città sicura."

Punti positivi: "Quick & efficient boarding but cost cutting has taken the shine off what used to be a quality airline experience."
Punti negativi: "I’m not fussy about food, but the menu today was about as uninspiring as they come. Along with polite but perfunctory service and a seat that is nothing better than premium economy, I don’t know how they can get away with calling their business class product, Business Class!"

Punti positivi: "Aereo"
Punti negativi: "Grida e casino dai bambini"

Punti positivi: "Cibo"
Punti negativi: "Rifiuto di mettere la mia insulina in frigo in un lungo viaggio."

Punti positivi: "Puntualità"
Punti negativi: "Vecchio modello di aereo,servizio,mangiare."

Punti positivi: "Milano to Bangkok,super buono"

Punti positivi: "Entertainment choices were good"
Punti negativi: "Dinner was tasteless and my cup of tea was bitter, too strong and a bit cold The cup of tea slid off the slippery, sloped table right into my lap, over my mobile phone and into my bag below. The staff didn’t seem to care. They admitted this happened a fair bit."

Punti positivi: "Nothing"
Punti negativi: "No gate at landing, waiting for buses, long Immigration lines and then bags delayed. Time trying to get out of BKK was longer than the flight."

Punti negativi: "Our itinerary did not show that we had to transit in Chiangmai. It came as a surprise when we checked in at the airport. That was very misleading. We had to remove our hand luggage at each stop."

Punti negativi: "Waited for at the domestic check in for 40 minutes only to be told to check in at int terminal!! Absolutely ridiculous set up!!"

Punti positivi: "l'aereo nuovo e ben tenuto la comodità dei sedili"
Punti negativi: "L'imbarco senza insegna o monitor ma solo con un piccolo cartello stampato sul desk dell'imbarco!"

Punti positivi: "Very efficient and attentive service . On time departure and arrival."
Punti negativi: "Old aircraft, 747 , seats very comfortable but no flat beds.. Choice of movies but mostly second grade."

Punti positivi: "Il personale di bordo che parlava bene in inglese. Snack e bevande su un volo così breve. Comodità delle sedute e spaziosità generale dell’aereo."
Punti negativi: "Riconsegna bagagli approssimativa e a più di un’ora dallo sbarco."

Punti positivi: "La comodità delle sedute per un volo in fondo di un’ora."
Punti negativi: "Il gate di imbarco è lontanissimo da qualsiasi punto ristoro."

Punti positivi: "Il supporto ricevuto dal responsabile all’interno del terminal."
Punti negativi: "I posti vengono preassegnati e non è stato possibile cambiarli neanche facendo il check-in on line non appena disponibile. Non è stato possibile riposare neanche un minuto poiché nonostante i posti comfort, davanti alla seduta si fermavano continuamente gruppi di persone (anche più di 10) che parlavano a voce alta o ti urtavano Cibo terrificante"

Punti negativi: "Everything"

Punti negativi: "Our connection flight from Germany was changed and we were not informed meaning we land in Germany after the flight has departed. We're forced to buy a last minute flight with a different airline to ensure we do not miss our honeymoon plans"

Punti positivi: "The crew are very friendly and helpful. There was a variety of entertainment options, with recent films, tv shows and music options to keep you busy. I also thought the food options were good, too. You didn't go too long without being asked about a new beverage or meal, pretty satisfying."
Punti negativi: "The comfort could have been better. I find myself a little fidgety on flights anyway but I also had a sore back and couldn't seem to find a way to get completely comfortable, but I have had worse!"

Punti positivi: "None"
Punti negativi: "Lack of legroom"

Punti positivi: "Punctual and efficient flight"
Punti negativi: "Food was poor and staff were not at all friendly"

Punti positivi: "Service in airplane"
Punti negativi: "None"

Punti negativi: "Entertainment non disponibile"

Punti positivi: "Flight was "good," not great, nor excellent."
Punti negativi: "Flight was good, not excellent."

Punti positivi: "Wide airplanes, good crew members."
Punti negativi: "Food is OK, but now Turkish airlines is missing vine they served in the past."

Punti positivi: "Nice crew and good service"
Punti negativi: "The other passengers are not very orderly when boarding. Passengers could have been more spaced out."

Punti positivi: "sedile comodo"

Punti positivi: "Outstanding and conscientious crew."
Punti negativi: "Seats continue to get more narrow and rows are moved closer and closer. However, the Turkish Air seats are among the most comfortable, relatively speaking."

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti positivi: "Good food, excellent lounge in Istanbul and super comfy seats in the longer leg"
Punti negativi: "Boarding crew did not have the required knowledge of visa process and made us wait 40 mins"

Punti positivi: "In general service was great and professional"
Punti negativi: "I honestly don’t any complains about the fly. It was an outstanding fly"

Punti positivi: "Plenty of films."
Punti negativi: "Cabin was too hot."

Punti positivi: "The airplanes were nice and the crew was wonderful!"
Punti negativi: "I don’t like it when you pick your seat assignment and you get to the gate and all the sudden they change the seat number. Not Kayak’s fault but Turkish airlines could have done better"

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti positivi: "Hostes are great"

Punti positivi: "The crew were excellent! Always smiling and attentive. Particularly attentive and compassionate towards older passengers and mom’s with children. Kept the restrooms clean/tidy! They made me feel as if I were in 1st class!! Thank you Crew members! You made a difficult journey for me a pleasure!"
Punti negativi: "The seats!! We’re too squeezed together!! We all found it difficult to breathe, as we felt like “SARDINES” packed neatly in a can!! Which also made it difficult for leg room. I tried to not recline my seat, as I knew how I felt when passenger in front of me reclined his seat. Please, try to give us a little more space !!"

Punti positivi: "It was on time"
Punti negativi: "The seats are so crammed together and for 11 hour flight it became quite uncomfortable after a few hours"

Punti positivi: "The food was nice, seat was comfortable"
Punti negativi: "Flight attendants never come back on my query, even after asking to 2 crews"

Punti positivi: "Boarding was fast and efficient, entertainment options are good and crew is quite responsive"
Punti negativi: "Pitch of the seat is bad for tall passengers at only 31" and on older aircraft the touchscreen is atrocious."

Punti positivi: "I liked that I had knee space which made he more comfortable. There was a lot great movie options. The food was good."
Punti negativi: "The air in the plane was smell."

Punti positivi: "patience n attitude of crews"

Punti positivi: "Best service"

Punti positivi: "I"
Punti negativi: "Many liked the food. It just wasn't to my taste!"

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti negativi: "i was flaying from San juan , puerto rico conneting to jfk totake turkish airlinethe flight was delyed five hours in san juan due to the weather wh, the station manger called Turkish airlines to tell them my situation they advised it will be ok and hegave me the boarding pass all the way to Lebanon y finaldestination, when i arrived to New york the manager at Turkish Airline (Indian Look) was very very rude and nasty and he tolñd that my ticket was cancelled and i have t pay a new one that cost $1600 Dollar, he did not offer any apology niether look at my face the wole time , the only comment he had told me "you bought your ticket cheap" so i went to Emirates and i bought a new ticket with them. on my return from Lebanon also Turkish airlines had cancelled my return ticket as well . I demand from you to give me a voucher of money because i belive turkish airline are the worst and i wll never fly with them again , i,m going to put my experience with the in all over the social media.Hope to hear from you with some good news. Kind regards, Hasan"

Punti negativi: "The vegan meal was a bit underwhelming. I ended up not eating."

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti positivi: "Every thing"
Punti negativi: "Nothing"

Punti positivi: "Customer service was great. I love the food and also free tv and movies. Excellent in all ways !"

Punti negativi: "Little value for money. Meal, seat.. below expectations of premium economy"

Punti positivi: "Price price and price"
Punti negativi: "They should serve Asian food for asian flights"

Punti positivi: "Nothing, sorry!"
Punti negativi: "The middle seat that I got. The first 30min the plane was super hot plus it was very hot outside. When I boarded the plane, I asked if there were any exit row seats open. I was told no. I sat down 5 rows or so behind the exit. 15 min later the attendant started moving children from the exit rows to different seats. I raised my hand to be placed in the exit row but was ignored. The flight attendants were slow and rude. I asked for two white wines with my food, and was looked at with disgust. I was told that I can have one, and when I finished it, I could have the second one. I said ok. Well 30 MINUTES later I touch the attendant button and no one came. Finally after 5 min someone came to take my order. She quickly came back and said they were out of wine. This was a very disappointing flight."

Punti positivi: "The courtesy to all the passengers was great"
Punti negativi: "14 hours on the flight that's pretty much it you can't help that from the distance I had to go"

Punti positivi: "Gave us direct flight back to Singapore in premium economy seats."
Punti negativi: "This is our second experience of flights being cancelled via Turkish Airlines. Very disappointing customer care when flights get cancelled. Staff totally unprepared and untrained for such situations. We waited around for 6 hours before finding out on our own, that the flight was cancelled. The notice was not shown on the board. In all waited around at the airport for more than 10 hours before we were finally carted off to a small hotel near by at 1230am in the morning. Very little to no information given throughout the whole process, stranded with parched throats, no luggage, clean clothes or toothbrush."

Punti positivi: "The flight took off and landed as scheduled. Boarding was quick and without any hassle. Food was served with in an effective way, and in a friendly manner. Food and drinks were of a good quality and passengers were taken into consideration. Thank you very much."
Punti negativi: "I have nothing to complain about. I did not at any time feel disappointed about anything."

Punti positivi: "Cabin crew was pleasant."
Punti negativi: "Vegetarian meal was mediocre. Seats were extremely crowded. Person in middle seat was large, causing over-crowding because he required more than his seat. I didn't check out the entertainment, as I didn't know how to use the electronics."

Punti positivi: "These middle distance flights have planes that have no personal intertainment screens in buisness class. The seats have limited comfort even though there is enough room. These planes need to be updated. Service was good and the crew is very friendly."
Punti negativi: "There was a long line at the bus gate B60 due to a lack of personnel."

Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."

Punti positivi: "Very bad meat and hospitality"

Punti positivi: "loved that i got a free hotel stay because of a long layover - very useful for relaxing before my next flight."

Punti negativi: "Boarding by bus Staff did not enforce priority lane for business and star alliance GOLD Waited long time in the bus"

Punti negativi: "Boarding was "like a bar fight. After business clase call, they didn't even call star alliance etc. There was h"

Punti positivi: "Comfortable seats, a lot of legroom."
Punti negativi: "Suttle to the air plane."

Punti positivi: "Service was excellent."
Punti negativi: "1) The foot rest blocks the ability to stretch your legs. A very uncomfortable 12 hour flight. Cramped. As a result, I will probably go with another European airline on my trans-Atlantic flights. 2) You need to offer snacks between meals on a 12 hour flight (back in the galley). Every other airline I have flown offers these on long haul flights in the galley - usually a small snack like chips or cookies. Your flight attendant told me that she would be serving the second meal in about 4 hours. Really, I was shocked that nothing was available in between meals on such a long flight."

Punti positivi: "on time, good boarding"
Punti negativi: "Small space in new planes, water not freely available, limited movie selection, ear plugs are bad"

Punti positivi: "Food was great. Plane was on-time."
Punti negativi: "9hr flight no cool air. Not sure what was wrong with the plane but was extremely hot in the entire economy cabin."

Punti positivi: "the crew were very nice, the plane was new and half empty and it arrived on time"

Punti positivi: "The meal was good and fulfilling The cabin crew dressed like a chef is a nice and fun thing."
Punti negativi: "Slow boarding to the plane, passengers don't respect the different boarding class rule and the staff was not enforcing it. Passengers were standing in the plane after it landed but while it was still driving on the runway and they were opening the overhead luggage compartments risking other passengers health with falling luggage. Also since passengers were standing and the plane was driving on the runway, they were not stable and moving sideways and one of them hit a sitting passenger in the head by mistake. The on-flight entertainment system didn't work from FRA to IST The staff did not do a safety check (check if seat belts on all passengers, seats are in upright position) prior to the plane flying Overall I flew with them 4 times (2 way ticket, with connection flights) and all flights were late to depart and eventually arrive late."

Punti positivi: "In flight entertainment was awesome, Wide selection of movies to keep occupied."
Punti negativi: "Food was okay but can be improved, needs to have more variety and more local touch in the cuisine offered."

Punti positivi: "Waiting half and one hours before fly out from airport, because the fly road is busy for landing."

Punti positivi: "yes great"

Punti positivi: "crew"
Punti negativi: "not enough food"

Punti positivi: "Crew was friendly, but dis not show Seating flexibility based on passengers spacing"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "A380 with extra legroom is great comfort"
Punti negativi: "Connection at Frankfurt airport very poor We had to run for 15 minutes to get our Singapore flight with no assistance from Lufthansa"

Punti negativi: "Agent changed our flight to Munich and sent as a email with with confirmation on July 10. involuntary. On July 20. I checked Lufthansa app and found that only flight that was shown was flight Toronto-Thunder Bay. After 3 hours of phoning I found that flight from Munich to Toronto wasn’t available for date that was given us in email. Only option was day earlier or later. Left us to take day earlier and we could not changed last flight( Toronto- Thunder Bay). We had to come on Aug 22. and stay in Toronto for 27 hours and than take a flight to Thunder Bay on Aug 23. We lost a day of our vacation, had to stay at hotel. Not good experience at all. We still don’t know whom to complain about that."

Punti positivi: "The crew was friendly. The seating was ok but dirty floors"

Punti positivi: "The crew"
Punti negativi: "More support"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "The seat was comfortable, the crew were good and supportive but seemed a bit too busy when called upon. Especially with travelling with twins, I had a bit of trouble getting their attention for my own meals as when serving was done I was feeding the kids."
Punti negativi: "Give more attention to travellers with infants as they really need your support. Had twins and whenever meals were served, I couldn’t take them but whenever I buzzed, was asked to wait but then nothing came through. At the end of the flight, I had missed all my meals, no hot water for kids milk"

Punti positivi: "Airbus 330 from Manchester to SFO was new, spacious and very comfortable. One of the best flights we’ve had across the pond."
Punti negativi: "Transiting at Manchester between our Frankfurt to SFO flights was dreadful. They made us go through security and the inspectors were so incompetent they caused a huge back-up. Took an hour to get through. Avoid Manchester. Then they lost my luggage...still missing after a week."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "Food was good and crew were helpful."
Punti negativi: "Seat could have been comfier!"

Punti positivi: "Lufthansa long haul flights has a really cool air flight status system."
Punti negativi: "Sometimes you just get the bad luck of having a smelly passenger next to you. This was one of those flights."

Punti positivi: "Yes"
Punti negativi: "Better food"

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "Lufthansa lost my luggage. Still waiting in my hotel."

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "1hr 20 minutes late"

Punti negativi: "Voli in ritardo"

Punti positivi: "not much"
Punti negativi: "The worst food I have ever had the displeasure of having in my mouth. The staff kept bumping into me and therefore did not sleep at all."

Punti positivi: "Not a long flight, overhead lockers had space although I wasn't helped to find somewhere. Crew lovely otherwise."
Punti negativi: "Boarding from a connecting flight wasn't enough time, esp as our duty free purchases were selected for additional screening. Food was identical to what we had been offered on previous flight, and the outbound one."

Punti positivi: "Amazing crew"
Punti negativi: "Legroom"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "On board crew was friendly and helpful"
Punti negativi: "Muslim meal does not mean all Muslims eat curry. It’s rediculous that we cant have a decent English breakfast instead you get curry or some form of curry for breakfast, lunch and supper. Your so called Muslim meals are not suitable for kids!! There is no such thing as a Muslim meal either. It’s simply called Halal otherwise then everyone else’s meals should be called Christian or Jewish meals etc. Also I requested help with transfer to my last flight which was horrendous because I’m one adult with 4 kids ages 1 to 11 and my eldest has sever learning disability. I nearly missed my flight because our flight landed late and I was struggling to keep my kids safe and together while running for the next flight. Somone should have been there to help with transfer."

Punti positivi: "Loved the food, the comfort of the seat/plane and entertainment. Timing of meal service was perfect and overall seemed far less rushed and chaotic compared to emirates business class."
Punti negativi: "Some staff were a bit hit and miss. Mostly nice but some were not. I was clearly having trouble getting my seat converted to its bed and 3 flight attendants walked passed me and didn’t help even though they noticed I was. A portion of leather covering under the tv where I feet went was hanging off when I boarded and but on with masking tape. Took the elegance away. It’s funny they use the old fit our A380 but such a long flight."

Punti positivi: "All"
Punti negativi: "Nothing"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "Very friendly atmosphere at boarding gate & helpful crew on journey, plus surprisingly good food foe economy class made for positive feel to this trip. Add to it the fact I caught a movie I'd missed seeing at cinema plus even getting a few hours sleep, this was probably one of my better long haul flights in recent times."

Punti negativi: "Troppo freddo"

Punti positivi: "All good"
Punti negativi: "Nothing"

Punti negativi: "The flight was delayed. There was a terrible backlog in Security at Frankfurt Airport. This is not Lufthansa's fault but considering how important Frankfurt is, you would think the airlines would say something. The flight was late. There were no proper queues for boarding. Everone was mixed up, business, gold card, economy, and only one person doing the chekcing of boarding passes. It was not the best process."

Punti negativi: "Manchester Airport couldn’t organise a bus to take us off the plane. Stuck on a landed plane for ever."

Punti positivi: "See above"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "The crew was wonderful and this is consistent with my previous experiences with Lufthansa. The salami sandwich provided was actually very good."
Punti negativi: "The slimline seats were not very comfortable. I would hesitate to fly Lufthansa's narrow bodies for flights greater than 2 hours."

Punti negativi: "Quite satisfiedoverall"

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"