Trova offerte per voli da Santorini (Fira) a Roma

Punti positivi: "Food was amazing"

Punti negativi: "The boarding process can be better handled.. it's sort of a mess"

Punti positivi: "Good space between seats."
Punti negativi: "Ha"

Punti negativi: "Horrible food"

Punti positivi: "Assistenti competenti"
Punti negativi: "Avrei dovuto specificare che sono vegetariano"

Punti positivi: "Flight attendants very friendly. Got breakfast too."
Punti negativi: "Chaos in lines to get bus to plane. No organization at all. Just push & shove!!"

Punti negativi: "Delays, poor communication, overall very poor service for a premium price."

Punti positivi: "This airline sounds new to me but unbelievably the best fly I never been....!"

Punti positivi: "Cabin crew was good."
Punti negativi: "Delays are unavoidable. But better communication during delays would be helpful"

Punti negativi: "We paid 70 Euro in the airport for a small suitcase. we felt robbed because we had no informations about charges of suitcases. If we knew about this we would not carry with us any suitcase. The seats were very tight and no comfortable. No entertainment at all."

Punti positivi: "Seats. Food"

Punti positivi: "It was on time"
Punti negativi: "It had business class and we were told it did not when we booked"

Punti negativi: "One thing that sticks out the most for me is how rude the airport crew are. A lot of people (including me, at first) were confused about the gate. One knows the gate isn’t always what it says on the boarding pass. Especially if printed from a different airport. Anyway, not knowing that the gate won’t show on the screens until about an hour before departure time, we were asking a lot of the ground staff about which gate etc. They were very rude and dismissive."

Punti positivi: "Flight was on time. Crew were good. Flight deck announcements were appreciated."
Punti negativi: "Getting on a bus to the aircraft is challenging with 3 young children and carry on. We couldn’t get a seat. Could not eat the croissant as I’m allergic to chocolate. I’d had no breakfast and that was the only option."

Punti positivi: "As above, for this 2d leg of our trip on Aegean, we gave Aegean an overall 5 because of the excellent accommodations they made for my wife who is handicapped. They went out of their way to make sure she got wheelchair assistance, and lift assistance up to the airplane, and this time,help from the airplane to the train station once we reached Rome."
Punti negativi: "Food was some kind of basic dough filled with something I couldn't recognize."

Punti positivi: "Cada vez que viajo en AEGEANS, revibo un buen servicio... Tuve un problema con pequeños líquidos en carry on, y regresando al checking, me ayudaron , sin pagar extra y recibieron mi maleta de mano gratis y no sólo eso...me la chequear on como FRAGIL... El desayuno fue excelente...SPINACH PIE, YOGURT, JUICE..DRINKS..a comparación con el vuelo en otra aerolínea de una amiga...sólo crackers and drink.. GRACIAS AEGEANS AIRLINES. .!!"
Punti negativi: "Buuu...no reparten más los riquísimos caramelos de Grecia.. OUZO CANDY'S. ..!!"

Punti positivi: "Friendly staff, clean airplane"
Punti negativi: "No entertainment"

Punti positivi: "The boarding experience at the horrible Santorini airport ruined it or us. I wish Aegean had provided us with more instructions about what to expect and when to arrive so that we didn't there so early and stand outside in the heat of so long."

Punti positivi: "The attitude of the staff was awesome. They give you a piece of candy when you sit down. Flight was on time. They actually appreciate your business. Highly recommend. The complete opposite of Norwegian Air"

Punti positivi: "Check in was easy. Plane seemed well kept inside. Attendants nice."
Punti negativi: "Hot! Little to no AC. Flight delayed an hour because first plane had AC problems."

Punti positivi: "Boarding wasn't the most efficient, but when is it ever? I had never flown with Aegean but had to take two flights with them between Munich and Rome. Economy seating was very comfortable, the aircraft were attractive and immaculate, the crews were lovely and quick, and the food on both flights was shockingly good."
Punti negativi: "My flights were short, but it would have been nice to have a movie on thr screens distributed throughout the plane."

Punti positivi: "great service. Nice people"

Punti positivi: "I loved everything :-)"

Punti negativi: "Overall very disorganized."

Punti negativi: "Disorganized."

Punti positivi: "Served Snack during Red eye without any drink"

Punti positivi: "Flight was on time and boarding was reasonable smooth."
Punti negativi: "Flight was full and most people hast to check in their carrying suitcases. Food was decent, especially the honey yogurt."

Punti positivi: "Good plane and crew."
Punti negativi: "Bathroom facilities at the airport totally filthy and out of order."

Punti positivi: "They served a meal!"

Punti positivi: "Nothing particularly."
Punti negativi: "I didn't like that they don't seem to honor the benefits afforded to Star Alliance Premier Members. Not at check in, and not at boarding. They just do their own thing. If they don't want to follow the Star Alliance rules, then they shouldn't be part of Star Alliance. It's that simple."

Punti positivi: "25 minute flight. Day trip from Athens."
Punti negativi: "20 minutes late boarding."

Punti positivi: "Friendly staff, movies on the plane"
Punti negativi: "The checkin area at the airport is poorly staffed and disorganized which resulted in a feeling of crowded confusion and stress. A greeter for agean airlines directly at the entrance would significantly improve this, as would more check in kiosks (two and only one worked) and a more linear system (you have to go backward to check your bag before going forward)."

Punti negativi: "Not a very organized airline from what I can tell. Check-in line took forever and was only staffed by 1 person. Although, this is generally true of most things in Greece (sorry to say) as the companies are simply not as efficient as those in bigger countries."

Punti positivi: "Accommodating staff"
Punti negativi: "Chaos in the airport (where to wait in line, online check in vs drop off line etc)"

Punti positivi: "Flight attendants were really nice, seats on a plane were comfortable and the views from the plane were amazing"

Punti positivi: "Did not feel like a budget airline. Great service."

Punti positivi: "The flight was smooth"
Punti negativi: "No clear signage on line formations Boarding pass kiosk was broken only one working CHAOS No one in authority assisting families or anyone else."

Punti negativi: "The ticket didnt specify the type of economy class so we had to pay for extra baggage"

Punti positivi: "Amazing food!!! All free! Amazing food and amazing wine for free! I love Aegean they are the best best best."

Punti negativi: "If it is possible to change the timing of the departing flight from Beirut."

Punti positivi: "Aegean is an amazing airline that takes you back To flying in the 90's the right way. It hold their staff to be poised and very elegant. The crew staff is friendly and welcoming. From great dinners to delicious snacks its the little details that captivated me and really took me back when flying was luxurious! I would recommend Aegean as a first choice for flying."

Punti positivi: "Nothing."
Punti negativi: "Lots of turbulence, 30 mins delayed, no drinks offered. Nobody came around to collect trash"

Punti negativi: "Had to pay for checking one bag, seats were a little unconfortable"

Punti negativi: "The staff at the check in counter really hassled us about our bags and made a big deal about the airport in Catania, Italy (we had just flown from there with Aegean) and the differences in what they had told us and what we were being told now."

Punti negativi: "When I arrived to the airport they told me my ticket had been canceled with no explanation. After 40 min they got me on the flight. I am still not sure exactly what the issue was"

Punti positivi: "Nice plane, good crew"
Punti negativi: "Boarding process"

Punti positivi: "The plane was clean and the flight smooth."
Punti negativi: "The boarding process was frustratingly disorganized. We had no idea if we were in the right place or why boarding was delayed."

Punti positivi: "Flight left and arrived on time."
Punti negativi: "I didn'the know about their baggage policy, and had to change my ticket. It took three trips to the baggage dropout area because I was given incomplete information on the first two visits. Fortunately, I had enough time to make the required change."

Punti negativi: "Airport was super busy, not very well marked. Took so long we almost missed our flight."

"We were very lucky and got a complementary upgrade somehow because the crew needed our seats."

Punti positivi: "The flight arrived ahead of schedule."

Punti positivi: "Helpful crew. Quick flight."
Punti negativi: "No gate assignment until right before boarding. Chaotic,especially when you don’t know the airport or airline."

Punti positivi: "Pulizia e personale"
Punti negativi: "I prezzi Dell caffè ☕"

Punti negativi: "Seats far too small and uncomfortable."

Punti positivi: "It felt like a top airline, fast boarding, great service."

Punti positivi: "La puntualità"
Punti negativi: "La divisione prima del imbarco in base ai nr dove ci si siede e poi ci hanno messo su lo stesso autobus"

Punti positivi: "The inflight crew was very nice"
Punti negativi: "The staff that works in the counter was very rude. My carry on bag which has fit in all the trains across Europe and other airlines did not meet the standards of Vueling so I was charged with 50 euros which is ok with me. What was upsetting was the attitude of one of the attendants of the counter. She was a spaniard lady lacking all customer service skills. I will never use this airline again"

Punti negativi: "Last minute switched plan causing much discomfort and confusion."

Punti negativi: "Air conditioning at the gate"

Punti positivi: "Nothing."
Punti negativi: "Food was not offered. Boarding was chaotic. Took off later than expected because of the chaotic boarding."

Punti negativi: "The santorini airport is a mess. Our flight was delayed nearly an hour because the tiny airport wasn’t able to handle the amount of flights they had coming in and going out at the same time"

Punti negativi: "Was an hour late."

Punti positivi: "Flight attendants seemed nice."
Punti negativi: "Over three hour delay for mechanical issues! Also, check in was a big pain. Bought tickets through vayama. Not recommended."

Punti positivi: "The crew tried well enough"
Punti negativi: "The main course"

Punti positivi: "Nothing"
Punti negativi: "I missed my flight and Vueling was not helpful"

Punti positivi: "They crew was okay, more polite than my previous flight."
Punti negativi: "Having a well stocked Duty Free Items would be nice, tried to order items and was told they are out of stock."

Punti negativi: "Ticketing should have been better. They didn't have my name and couldn't print my boarding pass. I almost missed my flight, eventhough I was 2 hours early at the airport."

Punti positivi: "The crew is great"
Punti negativi: "The seats doesn’t move forward nor backwards"

Punti positivi: "Sedile molto comodo x un low-cost."
Punti negativi: "Check-in online non disponibile per la tratta SPU - FCO."

Punti negativi: "The boarding process could be better"

Punti negativi: "Lo spazio tra i sedili!!!!"

Punti positivi: "Crew was great and the seats were very comfortable."
Punti negativi: "Never had to take a bus to and from plane, so that was different."

Punti positivi: "Nulla, mai viaggiato cosi male! Non si tiusciva a stare seduti!!!! Sedile scomodo e non c’era spazio per le gambe!!!!!"
Punti negativi: "Allargare lo spazio per le gambe anche solo di pochi centimetri!"

Punti positivi: "They made up for lost time"
Punti negativi: "Some turbulence and lack of communication between the crew and everyone else"

Punti negativi: "Pagata la priority mi trovo nella fila 3 gruppo imbarcato per ultimo! Inaccettabile"

Punti negativi: "Far pulire bene bagni e posti a sedere pieni di carta nel pavimento, briciole ed acqua sui sedili nonché cibo anche nelle cappelliere"

Punti positivi: "Il check in rapido Il personale super educato e simpaticissimo"
Punti negativi: "La pulizia dell’aereo Non per me, ma io non avevo acquistato il prioritario però sono stato imbarcato davanti a quelli che erano prioritari quindi hanno mischiato tutti e chi ha pagato per il servizio Priority era proprio arrabbiato"

Punti positivi: "il sedile decisamemte scomodo e di dimensioni ridotte"
Punti negativi: "praticamente tutto"

Punti positivi: "DA Barcellona è andato molto bene e atterrato in anticipo"
Punti negativi: "Da milano è partito con 40 minuti di ritardo e arrivato con 30 minuti di ritardo. Inoltre il personale all'ingresso del volo era scontroso e poco professionale"

Punti negativi: "They asked me to store my suitcase in an overhead bin at the front of the plane as they had run out of space so I complied. When it was time to disembark, someone had stolen my suitcase. I have not located it since and the customer service from Vueling is horrendous - they keep running me around to different departments and sending automated responses, refusing to answer my questions."

Punti negativi: "Scadente"

Punti positivi: "Niente"
Punti negativi: "Non sono state date le disposizioni di sicurezza a bordo. Non ho ricevuto nulla di ciò che ho chiesto agli assistenti di volo durante il loro passaggio. Il volo ha tardato di un'ora. L'atterraggio è stato il più spaventoso in oltre 20 viaggi compiuti ad oggi. Da dimenticare."

Punti positivi: "Punctuality and safety"
Punti negativi: "Food options are very limited"

Punti negativi: "Da anni lo sciopero ha un'importanza sociale; si sciopera per creare disagio e quello che hanno indetto i piloti Vueling ha creato il massimo del disagio. Bene notare che non è con loro che bisogna prendersela, ma con la compagnia che si è rifiutata di avvertire il ritardo di 4 ore e che ha fatto stare centinaia di passeggeri ad aspettare di capire se e quando saremo rientrati. Lo sciopero deve creare disagio soprattutto a una società, non a dei cittadini. Considerando che alla parola "rimborso" nessuno del personale Vueling ha saputo rispondere, mi chiedo: la prossima volta scioperiamo noi per creare disagio ai piloti? Ovviamente scherzo, ma ogni volta che viaggio con vueling succede qualcosa."

Punti positivi: "La impiegata del frontdesk era cortese e aveva molto interese per aiutarmi nel mio caso, perché portavo molto bagaglio"
Punti negativi: "Portavo una chitarra"

Punti negativi: "Ritardo aereo e ritiro bagagli assurdo"

Punti positivi: "Gentilezza personale"
Punti negativi: "Attesa valigia imbarcata"

Punti negativi: "Come sempre Vueling ha fatto ritardo e questa volta abbiamo pagato un supplemento alla compagnia di affitto auto"

Punti positivi: "Nothing"
Punti negativi: "I missed it because of shitty transportation in Paris"

Punti negativi: "Late flight. Delay not announced. Late luggage too"

Punti positivi: "Nothing"
Punti negativi: "Flight was almost 4 hours late which caused us to miss our next flight. The only compensation given was a 6 Euro snack voucher per person. Worst flying experience of my life."

Punti positivi: "rapporto prezzo/qualità"
Punti negativi: "L'orario del volo"

Punti negativi: "Malissssssssssssimisssssimo"

Punti positivi: "On time departure"

Punti positivi: "Quick flight and good service"
Punti negativi: "Cheap flight but odd that we always take a shuttle from plane to airport"

Punti positivi: "It was comfortable, clean and efficient."
Punti negativi: "The crew didn’t know f they had any vegan food."

Punti negativi: "Non ho gradito la totale non disponibilità del personale nei confronti di chi viaggia sola con bambini di circa 2 anni. Non e’ purtroppo la prima volta. Tutto è legato al singolo individuo facente parte del team a bordo. Ieri ben 2 sono stati pessimi."

Punti positivi: "Got off the plane quickly"
Punti negativi: "We were late boarding and departing but were not alerted before hand. Didnt matter for me however since i was there early."

Punti negativi: "My luggage was taken from me and put in inside of the plane. Your staff told me that I can collect it in Rome coming out of the plane. Instead I had to go outside and collect it despite I had connecting flight which I've missed because of this!!!"

"Ottimo il viaggio. Arrivati in anticipo di 20 minuti"

Punti negativi: "Be honest"

Punti positivi: "Niente è trovo illegale come si comportano con i bagagli"

Punti negativi: "Aumentare possibilità di tè da bere (disponibili solo tè verde o negro)"

Punti positivi: "Il volo nel complesso"

Punti negativi: "L ora di ritardo"

Punti negativi: "Ryan Air is a rip off run by the mafia. don't fly with them under any circumstance. They pretend that they are budget airline, but in reality they devised many ways to rip you off, and you end paying more than other airlines and you get treated as cattle."

Punti positivi: "Fast and easy on time flight from PMO to FCO"

Punti negativi: "Nulla"

Punti negativi: "Benissimo anche il ritiro della valigia in tempi brevissimi"

Punti negativi: "Abbiamk avuto quasi 2 ore di ritardo"

Punti positivi: "Aereo molto silenzioso"
Punti negativi: "Arrivare in orario"

Punti negativi: "Siamo rimasti 20 minuti in attesa sul Bus per la pista di decollo respirando CO2,,,,, che schifo"

Punti positivi: "Friendly crew. Good leg room."
Punti negativi: "Magazine racks on back of seats would have been good."

Punti positivi: "Tutto: Accoglienza e professionalità in modo particolare."
Punti negativi: "Niente"

Punti positivi: "Personale di volo gentile"
Punti negativi: "Imbarco bagagli personale alquanto scortese"

Punti negativi: "Ultimo volo Ryanair accumula sempre il ritardo della giornata. 40 min oggi diventa un problema per prendere il treno dall’aeroport che non aspetta giustamente"

Punti positivi: "Personale gentile"
Punti negativi: "L’ora del disimbarcoooooooo"

Punti negativi: "Dare maggiori possibilità per portare i bagagli a mano in cabina"

Punti positivi: "Personale gentile e volo arrivato in anticipo"
Punti negativi: "La velocità d'imbarco"

Punti positivi: "Very affordable fares"
Punti negativi: "Boarding, it was very chaotic. They had people paying for baggage fees at the gate and the credit card machines were not working."

Punti positivi: "Rapidità nell'imbarco"
Punti negativi: "Servizio clienti"

Punti positivi: "Niente"
Punti negativi: "La qualità del volo e dei piloti"

Punti positivi: "La gentilezza del personale"
Punti negativi: "Troppa confusione con i bagagli abordo"

Punti positivi: "Gentilezza personale"
Punti negativi: "Cattivo atterraggio"

Punti negativi: "Volo in ritardo,. Abbiamo perso il flixbus per Bolzano."

Punti positivi: "ritardo di un'ora"

Punti positivi: "Il.prezzo"
Punti negativi: "Partito ed arrivato in netto ritardo"

Punti positivi: "Like? They ripped us off, so there's nothing to like."
Punti negativi: "€70 per person fee for not printing a boarding pass 2 hours prior to departure. No JTR kiosks to even try doing this. The check-in was not avail' via the app. The Skyserv staffer lied to us about sending an email notice & SMS about this. There was ZERO flexibility by the Skyserv staff to enforce this horse$#;t policy, just a hardlined pay the fee or don't fly. Thus we had to double, triple the cost of our flight just to get to Athens. JTR is worse than flight terminals in Iraq & Afghanistan. The flight - who cares, they ripped us off, made our morning miserable, and we'll never fly RyanAir again."

Punti negativi: "Lo staff"

Punti positivi: "Helpful staff especially with disabled access."
Punti negativi: "Not seated together with my wife despite booking months ago. Very cramped conditions on a very full flight meant it was uncomfortable Bought our own food onboard as realised everything was charged for. Even water."

Punti negativi: "Il ritardo La mancanza di essere avvisati in tempo senza correre"

Punti negativi: "The airline only allows online checkin and didn’t notify us through emails until a few days before the flight when we’re already traveling. During international travel, we don’t check emails. We ended up paying almost $200 to checking at the airport. will not use this airline again."

Punti positivi: "Puntualità e cortesia del personale"

Punti negativi: "So disorganized. Lots of staff but only one worker. The only staff member that was helpful was the lady at the check-in desk."

Punti positivi: "I got assigned to the seat I requested"
Punti negativi: "I arrived early per their suggestion and was one of the first few people in line for baggage check in. I was told boarding passes were not free, they charge a fee but she would not do it right there. She sent me off to another window to pay, then I had to come back to this window to get my boarding pass, which had a huge line by that time. It cost me an extra 68.20€ and another 31€ for a checked bag. Definitely NOT the low cost airline they claim to be! The flight may be reasonable but they get you with ridiculous fees. I will never take Ryan Air again- they are crooks! Once they’ve sold you a ticket you are stuck having to pay the fees. It’s cagey business practices."

Punti positivi: "Cabin staff was polite, the flight was short."
Punti negativi: "The check in process is absurd. I did not have a chance to check in on my phone beforehand, so I waited in line to check in at the desk. At my turn, the woman behind the desk was annoyed with me for not checking in and told me I had to go speak with another office (though she did not clarify why) and then come back to her. The airport was small, so lines for check in, security, this other office, and those seeking food were all merged into one large group. This second office didn’t open for another 40 minutes so I was thankful I’d arrived early. Standing in line, those around me all figured out why we were there: this was the line to pay extra fees. Apparently if one doesn’t check in beforehand, there is a fee. Ok, I had a few euros left. Nope, it was €68.20 to check in at the airport desk. I took my receipt and went back to the first line, she printed me a boarding pass and I was able to get through security. The fee to check in at airport was more than the cost of my ticket."

Punti negativi: "Ritardo ma ottimo grazie"

Punti negativi: "2 hours delay"

Punti positivi: "Confort"
Punti negativi: "1 ora e 30 minuti di ritardo"

Punti positivi: "The stewardesses were very nice."
Punti negativi: "There was only one person manning the check in line, with dozens of people waiting. Our line didn’t move for almost 30 minutes, and we barely made it to our flight before departure."

Punti positivi: "I like nothing about this airline."
Punti negativi: "No check in email reminder is provided. Had to wait in 3 different lines to print boarding pass, check in, and find out if your bag fit airline restrictions. We were charged 68 euro each to print boarding pass. The airports credit card machine was down and we were forced to go to an ATM and pay in cash. The carry on size restrictions are ridiculous. Your bag will be marked as too large (at a 50 additional euro charge) if it sicks out by 1 inch thickness wise, even if it fits into the box provided. Horrible experience and I will never use this airline again."

Punti negativi: "Flight was delayed and they were not communicating with the passengers. They had us standing for an hour without letting us know they flight was delayed and you can’t find information online. Also it seems their goal was to charge everyone for luggage and the overhead compartments were pretty empty."

Punti negativi: "They charge €65 to issue you a boarding pass if you don’t check-in online, which is impossible if you don’t have a data plan when traveling and when the confirmation they send you is a different language (Greek when flying out of santorini). About 40 people on our flight of ~170 had to pay €65 extra! Customer service is also horrible as they really don’t care to help you at all!"

Punti negativi: "Volo partito in ritardo di un'ora e dieci minuti."

Punti positivi: "Nulla"
Punti negativi: "Poca cortesia del personale, una delle assistenti persino si è permessa del cinismo nonostante il ritardo di 3 ore e 30 minuti, nessuna Distribuzione di cibo o bibita, sequestrati in aereo per 2 ore"

Punti positivi: "Niente"
Punti negativi: "La donna al banco accettazione era sconstumata oltre ogni aspettativa. Si è rifiutata di parlare in inglese anche quando le abbiamo detto che non capivamo lo spagnolo. Ha sbattuto a terra la mia valigia guardandomi negli occhi con aria di sfida. Al passaggio del rullo della polizia hanno insistito con mio marito che togliesse gli occhiali da sole, sono caduti nel rullo e si sono rotti. Quando abbiamo protestato con una manager ha detto senza scusarsi che non era obbligato a toglierli. Il volo Fr1332 ha fatto un ritardo di due ore. Tutto il personale in aeroporto era estremamente arrogante."

Punti negativi: "Customer service is really poor , the employees are not pleasant ,I got charge 3 times the price I booked my one trip flight from Santorini to Athens because I did not check in two hours before the flight, when I got to the airport in Santorini it was exactly 2 hours prior to my flight they would not accommodate because all they wanted was making money ,extra money. They saling products in the airplane throughout the flight which in my opinion is really cheap and disturbing ,especially I had a early morning flight. Overall the experience was bad ,maybe it was just with me ,but again that's my experience."

Punti positivi: "Economico, rapido, arrivato anche in anticipo."
Punti negativi: "Il collegamento tra Parigi e Beauvais è davvero lungo, 1h30 e più."

Punti negativi: "È stata un'esperienza deleteria, dai bagagli ai posti a sedere, dal personale ai cibi offerti. Ho acquistato il biglietto pagando extra per scegliere posto in prima fila, i sedili non sono neppure reclinabili, un "Pierino" ha insistito a farmi mettere la mia borsetta in capelliera "per sicurezza" salvo poi lasciare il viaggiatore di C3 con pc e tavolino aperti. Le nuove regole sui bagagli hanno fatto sì che pagassi extra anche per bagaglio, i cibi non offerti ma a pagamento, sono stati con pochissima scelta praticamente non ho potuto avere thè o caffè acqua a 3,50euro.. Da dimenticare"

"I was going to miss my connecting flight with sky Express also and the people in the office said they couldn't help me book another flight for the next day, but that I had to wait until anthens and go their office to help me. Other people on staff were friendly though."

Punti positivi: "Not a lot of anything."
Punti negativi: "Everything. Just a really bad flight I’m general."

Punti positivi: "Never again"
Punti negativi: "Everything."

Punti negativi: "I had to pay extra for baggage, I had baggage on the booking, but upon booking it was only for 8 KG, and need to purchase more, The baggage cost was almost equal to the ticket, needs to be addressed on the home page, I pick with baggage and then booked the ticket, needs to show that it is not the same baggage as other flights, comparison is wrong."

Punti negativi: "Only allowed 15kgs even though we had booked for 23 on the way to Santorini. Not sure where this discrepancy occurred but had to pay for extra weight."

Punti positivi: "Crew and flight attendants were highly professional. Arrived early; short boarding time. Airport was clean and easy to navigate. Good places to dine."
Punti negativi: "The web site is difficult to navigate, including the determination of luggage pricing and seat assignments only available at check-in."

Punti negativi: "Three hours of delay for no apparent reason."

Punti positivi: "Fast flight. Nice staff onboard aircraft."
Punti negativi: "The boarding process at Milos airport is a bit slow but I guess that is to be expected in the islands."

Punti negativi: "I have never been treated so horribly by another human as I was by the boarding gate agent. My luggage was a roller board that was approved by the check-in counter to go aboard. Upon boarding the woman refused to let me board stating my bag was too large. I was charged 60 euros."

Punti negativi: "The repeatedly delayed our flight without further information, leaving us in the dark as to what was goin going on, the reason for the delay, and when the expected new time of take off is. Disappointing service. Could have been better handled by sky express staff."

Punti negativi: "Delayed and slow"

Punti negativi: "Flight delayed with no notice / flight attendant rude , very bad experience"

Punti negativi: "Sent the passengers but not your bags without telling us. Caused a great deal of trouble, time and anxiety as we had another international flight to catch. Would not fly them again."

Punti negativi: "After years of checking in online well before a flight with other airlines an inability to do so for this sky express flight made me nervous that something was wrong or that I would be charged a fee to check in at the airport. Ultimately everything worked out once we arrived at the counter."

Punti positivi: "Delayed 90 min and missed our connection"

Punti positivi: "Quick boarding"
Punti negativi: "It was terribly hot - everyone on the flight was fanning themselves with the emergency instructions and looking miserable. The individual air didn't work either. Felt like I was going to passout."

Punti negativi: "20 min delay Crew doesn’t smile"

Punti positivi: "The cabin crew was professional and helpful"
Punti negativi: "If buying through Kayak, it isn't clear that SkyExpress has severe weight restrictions on luggage. You are allowed a small carry-on, but at the discounted fare, any checked baggage over 8kg is charged at 8 Euros per kg (around $4.25 per lb), which can add up to a large surcharge quickly."

Punti positivi: "Everything"
Punti negativi: "Great flight, great people"

Punti negativi: "Long wait and crowded Santorini airport"

Punti negativi: "Paying $600 for the next leg of our flight because of airline delay."

Punti positivi: "Nothing"
Punti negativi: "My name was listed twice on the iten. Didn’t bord."

Punti positivi: "Once on plane rest was quick"
Punti negativi: "Airport"

Punti positivi: "Fast check-in at counter, no line. Was invited to Sky Express lounge prior to boarding. Small plane meant a quick boarding with no issues."
Punti negativi: "Flight was 20 min late."

Punti positivi: "No pros. Will never travel with them again."
Punti negativi: "The flight was an hour late and there was NO air conditioning on the flight. It was 87 degrees on the flight and we spent almost 2 hours in that heat on the plane between the actual flight time and just sitting on the runway for an hour. Nothing was done to accommodate for the heat. I’m 5 months pregnant and felt unsafe. Everyone on the flight was suffering. It was inhumane conditions. I will NEVER fly with this company again."

Punti positivi: "I mean the flight gets you to and from..."
Punti negativi: "Sky charges for every KG over 15kilos unless you have a special ticket. This option is not listed on kayak and the suggest you book thru sky. Problem is NOBODY BOOKS VIA SKY AND THEIR WEBSITE IS GARBAGE. YOU CANT EVEN CHECK IN ONLINE. The result is many rude, dismissive folks charging an extra 100 euros for something you will have no control over."

Punti positivi: "Thankfully no extra fee for baggage, although what constitutes as carry on for another airline, they require you to check."
Punti negativi: "We were very delayed on the way leaving Mykonos and there wasn’t a single notification, update or apology. The plane had no air, was extremely hot and muggy, almost unbearable. On the other end, luggage delivery extremely delayed. Completely incompetent airline and staff. Never again."

Punti negativi: "20 minute delay with nobody at the gate and no communication about why we were leaving late"

Punti positivi: "Good service"
Punti negativi: "I realize we’ve all heard the required announcements a hundred times but, if you are going to bother saying it, please speak more slowly and clearly."

Punti negativi: "Very late and hot. Unorganized."

Punti positivi: "Short flight"
Punti negativi: "The tickets I purchased through Kayak stated we were allotted 23 kilo/bag, the standard for most airlines. We flew Sky Express to Santorini with no issues. It wasn’t until we were boarding to go back to Athens when the attendants for Sky Express told us the limit per bag was only 15 kilo, not 23. I spoke with someone in their management office at the Santorini airport and apparently they have different levels of tickets you can purchase, the highest allows the most amount of baggage weight. I explained to them that we had no issues flying into Santorini and showed them my e-ticket from Kayak that clearly showed 23 kilo/bag limit and they would not honor that. We wound up having to pay over $80 in baggage fees because we were lied to by Kayak. Thank you Kayak."

Punti positivi: "Easy checkin, no issues"

Punti negativi: "Skyexpress is extremely disorganized and the flight was very old. The flight is very small and in a poor condition. The baggage policy is very unreasonable and I had to pay extra even though my kayak confirmation says 23 kg per passenger clearly! I showed the representative and they said to deal with it from the "vendor" I used to book! Very disappointed with sky express!"

Punti positivi: "Nice crew"
Punti negativi: "Ridiculous wait to get a boarding pass--standing and standing in line before they opened the desk. Santorini airport a nightmare. Old plane.... the letters of the airline's name were peeling off the plane. Flight was fine"

Punti negativi: "Flight Delayed"

Punti negativi: "Trip cancelled due to high winds. I was forced to keep my luggage on the plane for an hour after the cancellation then another hour to get out of baggage claim. Don't take those small planes, fly Aegean or Olympic who have bigger planes and the best pilots."

Punti positivi: "Short time for boarding"
Punti negativi: "I had to pay extra charge due to lack of communication between the KAYAK and the S.A Then the KAYAK blamed me for paying this money even though I emailed them telling what happens exactly. I don't recommend using KAYAK for booking flights again"

Punti positivi: "Flight attendant was nice. Flight time was short."
Punti negativi: "Flight was an hour delayed, I almost missed my ferry connection"

Punti positivi: "It was a very fast fight"
Punti negativi: "No air conditioning on a very hot day"

Punti negativi: "The airline closed the gates 30 minutes prior to boarding and wouldn't let us get in the plane. We missed our flight and had to find another way there. No refunds or credit"

Punti negativi: "I purchased 3 tickets through Hahn Air for a special trip for my daughters. I rechecked reservations before to make sure had everything in place, since I named my daughter Santorini afte the island. The day of the flight, we spent 2 hours waiting in line for this flight. The service was exceptionally slow and they kept letting other passengers who were on another flight ahead of us. When I got to the check-out counter we were told that our flight didn't exist and it was like we were ghosts in the system. Even after showing proof of our e-ticket confirmation, it didn't matter. We had to repurchase new tickets at high prices and wait the whole day at the airport to get to Santorini. My friends who were traveling with us had to go on without us and the expensive hotel I purchased for the trip was a waste. We didn't get off the island until 8 and arrived late in Santorini. The whole experience was a disaster."

Punti negativi: "They charged us 6 euro per kilo for every kilo over the bad weight limit, but our ticket only allowed for a very small bag which we didn't know until we were at the ticket counter and it was too late. No one tried to help us or have any sort of customer service so we ended up paying a lot of money so that we didn't make other passengers wait on us to transfer weight."

Punti positivi: "Flight attendants on the plane"
Punti negativi: "The check in agent was one of the meanest people I have ever met."

Punti negativi: "The ticket explicitely says luggage allowance is 23kg(50 lb). When we arrived to check-in the airline refused to honor it and said allowance is only 15kg. They made everyone pay €3 per each kg "overweight""

Punti negativi: "I did not board my return flight to Athens with Sky Express because the flight never showed up. I had to pay out of pocket for another flight with a different airline to get back to Athens. While I was waiting to hear any updates regarding the flight status, the company provided minimal details about the status of our flight and spoke in a condescending manner to concerned passengers that had flight connections in Athens. I was told my flight would be reimbursed but I have no confidence in this company's management to expect reimbursement. I will warn other customers that this airline can cause great grievances and inconveniences. The company's service was atrocious and frankly unbelievable. If one pays for a plane ticket, one should be provided adequate service in a timely manner. I'm forgiving about delays but the plane never came."

Punti positivi: "Nothing"
Punti negativi: "Booked the flight with Hahn Air two months in advance to make sure everything went smoothly as it was a special trip for my 12 year old son and I. When we got to the check in counter we were told our reservation could not be found!! Even after I spent over $400USD for our tickets to Santorini. Thankfully, Olympic air had a flight later in the day and we were able to salvage our vacation. I had to spend a lot more money for the new tickets probably because it was last minute. Do not use Hahn Air systems to book your flight-you'll be left in the lurch with added stress and possibly a spoiled vacation."

Punti positivi: "Sole cabin crew was very nice, polite. Seats were relatively comfortable with just enough legroom for a tall person. No food, no entertainment so left as 1-star (not because it was bad, just that it wasn't there for a 50-minute flight)."
Punti negativi: "Unavoidable delay in flight due to air traffic in Santorini was full, so delayed by an hour."

Punti negativi: "If you arrive in Athens on an international flight and are heading to Santorini, you must collect your bags, proceed through customs and then journey to a different area of the airport for domestic check-in. . Hahn's service was exceptionally slow, with only one window. if possible pay for your bags online. I wasn't able to find the option to do so. Airport fee to check 2 average size bags was 70 euro and required us to wait in another line just to make the payment. We gave ourselves 2.5 hours between flights and barely made the boarding for Santorini. Flight is approx 35 minutes. Service was good and seats were comfortable."