Trova voli economici da Bologna per il Taiwan

Punti positivi: "Great crew, clean bathrooms, second baggage free"
Punti negativi: "Hot meals and different drinks available like coke or sparkling water, with payment if necessary ."

Punti positivi: "Not applicable"
Punti negativi: "I was not permitted to check in and board because the ticket agent had incorrect information and refused to listen to my written proof of her incorrect decision."

Punti negativi: "This was my first time with Turkish airline , the airbus from Chicago to İstanbul was quite old and seats were not comfortable while the plan form İstanbul to Islamabad was perfect . Thank you Turkish airline"

Punti positivi: "sedile comodo"

Punti positivi: "Sits are very comfortable and the food is amazing."
Punti negativi: "The door from the US plane was closed in front of our nose and the staff was extremely rude.In Boston the Turkish Airlines representative from the luggage transfers didn't have a clue what he's doing. It was a complete disaster. So, the 1:10hrs between Cluj and Istambul is not enough for an US flight. You guys must schedule more time so people can get to the US plane on time. The Airline is amazing, good food, good crew, great sits, but please work on this schedule because it's so exhausting to stay an additional 11 hours on the road."

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti negativi: "Crew could have been more pleasant"

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti positivi: "Food and crew from SFO to Istanbul were the best. I couldn’t have asked for better. However , arriving in Istanbul the service severely deteriorated. Had to wait a long time for a wheelchair and then was just dropped off at the gate. When I asked for assistance down the jetway I was told “it’s just a short walk”. All of the business class people gathered in a group and charged when the door opened. I was afraid but walked down"
Punti negativi: "No assistance at Istanbul airport turned my opinion of Turkish airlines. The is not my first bad experience at Istanbul with wheelchair service but thought it would be better since I flew business class this time. Movies are old and need to be updated"

Punti negativi: "No Free WiFi in the airport, and the salad on the plane was taste-less. There was not entertainment device on the plane."

Punti positivi: "Good service"

Punti positivi: "Food was good and the crew members were very friendly."
Punti negativi: "The entertainment system for the full plane was not working. WiFi was not working. I was not too concerned about the WiFi, but for people traveling with children, no TV was difficult."

Punti positivi: "Good entertainment options. Good food."
Punti negativi: "Bumpy landing"

Punti positivi: "They try hard and have 90% sorted . Ground crew great checking in easy and planes are modern and comfortable"
Punti negativi: "Food"

Punti positivi: "Food, service OK"
Punti negativi: "Old plane, no TV, seats not comfortable."

Punti negativi: "Same problem as the first segment (see above)"

Punti negativi: "My ticket was messed up completely (GYD-IST-VAR-IST). First leg did not book (close) it properly, I have lost 1 hour at trasfer desk in IST (they were solving my ticket issue for that long) and another hour in VAR on the way back (because the TK staff did not solve it right the first time). Lousy work of service desk! I was lucky to keep boarding passes as the proof, because nobody believed, that I duly arrived from Baku."

Punti negativi: "Priority boarding was messed-up - no queue discipline was even attempted by the gate staff. The business class seats were uncomfortable and not comfortable to sleep in. The footrest was not long enough and the feet were dangling in the air. The blanket and bedding was provided almost 3 hours after take-off Worst of all was baggage handling. Our luggage was severely damaged. The handle to the suitcases was torn off. In addition the bags and the contents were wet when we received them in Boston. IT had been raining in Istanbul and it seems the bags were left out in the open. I've been trying to get Turkish to repair the torn-off handles but I'm constantly hitting a wall. I have filed a claim but the support staff sends extremely brief denials with no explanation."

Punti negativi: "The seats were cramped together"

Punti negativi: "Turkish Airlines sells you a long layover business class ticket but then cannot deliver the promised hotel as American passport holders cannot leave the airport So enjoy your 22 hour layover in the gate area This is fraud This change in visa for USA passport holders was known for weeks but they chose not to let customers know when booking the tickets Kayak You should take this up with Turkish Airlines as this is blatantly false advertising and you are supporting this fraud on your site by not highlighting the restrictions"

Punti positivi: "The food was good and the staff very polite, but service seemed very slow."
Punti negativi: "The seats rows were too close together. I am a short person and do not usually have issues with leg room on flights, but even sitting in an aisle seat, I found it very uncomfortable. In addition, the A/C seemed to get shut off when the lights turned out, so the plane was extremely warm for about 4-5 hours."

Punti positivi: "Comfort"
Punti negativi: "Ordered veggie meal didn't turn up!"

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti negativi: "The inaccurate time of flights and their late. The type of food is terrible."

Punti positivi: "Flight was on time and landed safely. Great food even in economy -- but they ran out of coffee."
Punti negativi: "Check-in was very slow."

Punti positivi: "The cabin crew were awesome."
Punti negativi: "My trip from Houston to Istanbul was awesome and smooth."

Punti positivi: "Confortable, great food, great crew as normal."
Punti negativi: "The crew normally would get five stars for being super friendly, but they seemed a bit more like staff on other airlines this time around."

Punti positivi: "Everything was great. Service. Very comfortable. The staff was great"
Punti negativi: "N/A"

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti positivi: "A much nicer 777 on this leg."
Punti negativi: "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."

Punti positivi: "Timing of the flight."
Punti negativi: "I have used this same flight 6 times and only the first time was good. The others were getting bad every time. The service is very poor. The food is not good. You can not say you are out of pasta when you said you will serv it. Flight attendants really are not friendly."

Punti positivi: "Great experience for my first international flight."

Punti negativi: "It's 100 degrees in the cabin. No one is communication and we have been waiting for a gate assignment for 2 hours. This flight should be refunded."

Punti negativi: "None"

Punti positivi: "I definitely recommend Turkish Airlines because of the services offered and customer service."

Punti positivi: "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."

Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."

Punti positivi: "I had a ticket for the 7th and there was no flight on the 7th. I ultimately flew to JFK instead of IAD causing a lot of problems for me and my family that was to pick me up. Not sure I will fly Turkish Airlines again"

Punti negativi: "Boarding by bus Staff did not enforce priority lane for business and star alliance GOLD Waited long time in the bus"

Punti negativi: "There was no option to choose kosher food in the order."

Punti positivi: "Staff was good"
Punti negativi: "Delayed baggage on first flight for 1 day Delay in next flight and missed the connection"

Punti negativi: "Turkish airlines do not care at all about passengers from other countries (other that western Europe and USA) - my flight was cancelled but the airline reps did not bother to tell 150 plus passengers until the end... passengers got angry and one rep took us to the hotel desk, confusing with boarding passes and passport control on the way - forcing us to waster 3-4 hours; we were provided hotel accomodation at midnight (flight was supposed to take off at 9 pm - maybe they were avoiding to spend on out meals???"

Punti positivi: "It was an amazing overall experience."
Punti negativi: "Would have like to more about boarding gate earlier. But the process flowed very smoothly"

Punti positivi: "I love the food, the airline crew was excellent. The entertainment was great as well."
Punti negativi: "The checking crew from Jfk airport was mediocre."

Punti positivi: "Everything was the best! The food, the movies etc on board to choose from, the staff, everything was great. Turkish airlines is the best airline I've ever been on—US companies need to take note! Even on a 2:10 flight we got a full meal and many drinks."
Punti negativi: "Nothing! Everything was perfect!"

Punti positivi: "Upgraded to business class no problem. Flight attendants were wonderful and very attentive. Delicious food. Chair laid out comfortably into a bed. Best long flight I've ever taken"
Punti negativi: "Nothing bad to say"

Punti positivi: "This Transavia Airlines is not good at all."
Punti negativi: "Many things cheaper does mean better."

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Punti negativi: "Nothing"

Punti positivi: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Punti negativi: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Punti positivi: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Punti negativi: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Punti negativi: "I flew economy and all was good and appropriate to the level."

Punti positivi: "Confort and kindness"
Punti negativi: "It was too cold"

Punti positivi: "The crews were pretty great!"
Punti negativi: "The regulating of the temperature."

Punti positivi: "The crew were excellent and seats were comfy."
Punti negativi: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Punti positivi: "economy plus seats were nice, great movie selection, especially international movies"
Punti negativi: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Punti negativi: "Troppo ritardo"

Punti positivi: "Seat comfortable"
Punti negativi: "Flight was delayed and overhead bin space was very small"

Punti negativi: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Punti positivi: "The crew"
Punti negativi: "Seat comfort"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Punti negativi: "Pay attention to passengers."

Punti positivi: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."

Punti positivi: "yes"
Punti negativi: "not really"

Punti positivi: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Punti negativi: "Transfer point needs upgrade."

Punti positivi: "Best airline in the business quick efficient and outstanding service What else can you say"

Punti positivi: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Punti negativi: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."

Punti positivi: "Smooth flight."
Punti negativi: "Seat a little cramped."

Punti positivi: "Gaps between seats are very narrow."
Punti negativi: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Punti positivi: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Punti negativi: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Punti negativi: "Nothing special"

Punti positivi: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Punti negativi: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."

Punti positivi: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Punti positivi: "Sound was broken on my TV set!"
Punti negativi: "Called stewardess twice to assist. No response!"

Punti negativi: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Punti negativi: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Entertainment"
Punti negativi: "Food and one bathroom out of service makes an awful flight"

Punti positivi: "Friendly attendants. Decent food, and frequent snacks and beverages."
Punti negativi: "No charging ports for electronic devices."

Punti positivi: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Punti negativi: "The amount of extras you have to click no to while checking in online."

Punti positivi: "The food was excelent"
Punti negativi: "I have to pay to pay a little more confort"

Punti positivi: "Service impeccable!"
Punti negativi: "They have one line of executive class after the kitchen and toilet, is very noisy."

Punti negativi: "Tiny old cramped plane."

Punti positivi: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Punti negativi: "Flight was delayed due to weather in Amsterdam area"

Punti positivi: "Flight was on time and quick and comfortable"

Punti negativi: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Punti positivi: "Good multi media access and content"

Punti positivi: "Easy Boarding"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Great food"
Punti negativi: "Sears we're toooo small"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "The crew were pleasant"

Punti positivi: "Timing & efficiency. Good food though only a sandwich."
Punti negativi: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"

Punti positivi: "Nothing"
Punti negativi: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"

"I made a check in at the gate due to taking a connection flight bougth separatedly. The lady in the front desk was very rude, she asked me to fill in my info in the Verifly app, otherwise she couldnt check me in. I was in a rush dowloading the app, once I downloaded this one didnt work...it didnt let me select any option or to write any info. I asked her if she can help me and she told me she couldnt, it is Verifly or I would loose my flight At the end another lady from the airline told her this was nos necessary, and show her how to do it. But all the time they were very unkind, as if they were giving me the flight with no cost........"

"We get late flying from JFJ and we missed the conection in London."

Punti positivi: "I was able to sleep on the late night flight"
Punti negativi: "Can’t think of anything"

Punti negativi: "My bags were missing"

Punti negativi: "Staff gave us a hard time with our 15 month old sons luggage. Almost missed our flight as a result"

Punti positivi: "We ask for help with a 80 year old woman that needed assistance signed up for help o get her from one terminal to her next carnet flight no one accepted her."
Punti negativi: "Only saw what was supposed to have happened but didn’t no help from the air line period."

Punti positivi: "Nothing"
Punti negativi: "Nothing"

Punti positivi: "The movie was good and the seat is comfortable"

Punti positivi: "Friendly crew"
Punti negativi: "Na"

Punti positivi: "Boarding was fast and crew was friendly."
Punti negativi: "I was extremely uncomfortable sitting in that seat. I injured my tail bone about 4 months ago and I thought it was healed at this point, but those airplane seats made all the pain come back."

Punti negativi: "The crew, the whole experience,"

Punti positivi: "crew made me feel guilty to change my paid for seat so a married couple could sit together and I was solo"
Punti negativi: "choice of snacks or food"

Punti negativi: "Boarded onetime, maybe a little early, but still departed 25 minutes late for no apparent reason. This caused me to nearly miss my connecting flight. Got to the gate just as they were about finished boarding."

Punti positivi: "During boarding the first class cabin attendant gave me water so I could take a pill I had forgotten."
Punti negativi: "Lav could have been cleaner. Boarding area at airport is small and crowded for all airlines. Stairs to aircraft instead of ramps."

Punti negativi: "The flight was delayed for hours, and I am still trying to get to lax. All due to the pilots being too tired to fly, and due to maintenance. I would of appreciated checking into a hotel room a lot earlier than I did due to vague communication. I’m exhausted with only 2.5 hours of sleep."

Punti positivi: "Nothing"
Punti negativi: "Wait"

Punti positivi: "We were happy with the selection of movies, tv shows, and games. The food options were nice - and the amount of meals, drinks, and snacks were more than enough to get us through the long flight."
Punti negativi: "The seats were a little small and cramped, but no more so than any other airline."

Punti positivi: "Solo la cortesia di uno steward italiano"
Punti negativi: "Tutto, assurda l’assenza di on board entertainment"

Punti positivi: "Niente"
Punti negativi: "No schermo per visione film Qualità del cibo scadente Servizio a bordo mediocre"

Punti positivi: "Nice to see the airline boarded and took off on-time. Kudos to the airline for actually having a meal option for breakfast without dairy for folks like me that are lactose intolerant. Oats were delicious"
Punti negativi: "Boarding group 6 was awkward. Crazy American Airlines lady kept yelling at the first two passangers to use blue lane to board, which we were already walking in, pointing to us and repeating herself in a rude manner that made us pause and question ourselves that we were in the right lane! So we got out of the lane only to have 5 passengers cut in front of us. Idiot lady misdirecting passengers. Poorly handled."

Punti positivi: "I like the fact that I made it to Raleigh on time to make my connection"
Punti negativi: "the fee should be more clearly explained for example many times you offer flights that have two connections or more to get a seat assignment on each connection you are required to pay unless you want to wait until the last minute also with this ticket you have to board last on the plane when you board last on the plane chances are there will be no place for your carry-on bags so I don't understand why this type of fair you promote because it's useless"

Punti positivi: "We left a few minutes early"

Punti positivi: "The flight itself was uneventful, which is what you want from a flight. Once the connection was made the next day, the flight segment went perfectly."
Punti negativi: "Flight was over 2 hours late leaving Lima, so many people missed connections in Miami, NOBODY from LATAM was at the gate to assist with how to make new connections or how to get local accommodations for the night. This was a customer service fail. American is no better. They rescheduled the flight at no cost, but then sent you back to LATAM for help with the overnight. If we buy tickets from your website and you own the process, you should be more helpful when there are problems. The back-and-forth was frustrating. Lima airport takes a long time to go through all the checkpoints. Two hours does not give enough time. There are at least four long lines that have to be endured. This process could use some streamlining."

Punti positivi: "Nothing!"
Punti negativi: "The spacing between rows, the aisle and size of seats were terrible. I will go back flying British Airways and Lufthansa!!!!!"

Punti positivi: "The non stop flight Guatemala- Chicago"
Punti negativi: "Just a cookie and drink for international flight(4 hrs +)"

Punti positivi: "Flight was on time."
Punti negativi: "One bathroom was out of order, staff appeared very tired, food service was missed twice on one side of our class section like they didn't have assigned sections. Also, the food and drink options do not compare to British Airways who we originally purchased our tickets from. All alcohol is free with BA."

Punti positivi: "Nothing"

Punti positivi: "Crew was polite and respectful"
Punti negativi: "Communication was irregular, a meal was promised that was never delivered, delay on tarmac handled poorly"

Punti positivi: "Staff was great"

Punti negativi: "One of the oldest aircrafts - unbelievable they would use this from Milan to JFK! There were NO TV screens on the seats and whats worse is there was nowhere to plug in headphones to watch the one tiny TV screen for all. When we were landing the lights in our cabin - the crew was mediocre - the food was indelible - I advent flown American for over a decade internationally and there is a good reason why i will never again!!"

Punti positivi: "The flight attendant was one of the best that we have ever had on this flight. Since we were a late afternoon flight out of O'Hare we did had a departure delay. But the flight attendant served us drinks and snacks while on the ground. And after we took off he came around again and offered us more drinks and snacks. As we departed the plane he even offered us snacks to take with us."
Punti negativi: "Small plane, cramped seating."

Punti positivi: "Aero e spaziozo."
Punti negativi: "x 5 ore di viaggio un bichere di aqua e un biscotto."

Punti negativi: "'ll volo da Philadelphia a Washington ha ritardato più di 5 ore"

Punti negativi: "Il volo era stato overbooked"

Punti positivi: "I really like American. The seats were comfy and legroom was adequate. I especially liked the individual screens and free in-flight “Netflix” movie service, which kept my 2 year olds occupied for the 4 hour flight. I see no need to fly any other airline."

Punti positivi: "All good"

Punti negativi: "Food in general"

Punti positivi: "Il cibo discreto"
Punti negativi: "Tutto scomodo, sedili stretti e scomodi, niente schermo Tv personale, aereo vecchissimo ma soprattutto un gran freddo. Tutti i passeggeri imbottiti e neanche dopo le ripetute richieste la temperatura è rimasta per tutta la durata"

Punti positivi: "tutto ok"

Punti positivi: "Imbarco"
Punti negativi: "Sedili scomodi e mancanza di televisore personale"

Punti positivi: "I like that American Airlines did not charge for my carry-on. It was a short flight but we also received a snack and a drink for free. That was nice. I will definitely consider American airline before others when I plan my next trip."

Punti positivi: "Short flight"
Punti negativi: "Really unconfortable seats."

Punti positivi: "Good service by crew and the food. That's about it."
Punti negativi: "The plane was old -6 seats across no leg room, seats narrow, packed in like sardines. Isle monitors for entertainment - everyone to watch selected old movies. Sound so garbled in our seats that we couldn't watch. Almost 8 hour international flight costing over $800 USD. Terrible."

Punti positivi: "Nothing"
Punti negativi: "Waiting on a hot plane for 2 hours"

Punti positivi: "Friendly crew and efficient boarding"
Punti negativi: "Older plane without individual entertainment choice. No food other than a single bag of pretzels offered."

Punti negativi: "Aereo vecchio"

Punti positivi: "The crew seemed to be as frustrated as we were."
Punti negativi: "The flight was delayed, then we had technical difficulties, the cabin was 90 degrees. It was awful."

Punti positivi: "THAT i WAS ABLE TO TRAVEL AND GET TO MY DESTINATION."
Punti negativi: "WITH A CODE-SHARE, THE TICKET SHOULD SPECIFY WHICH CARRIER I WILL ACTUALLY FLY WITH. THIS WAS NOT DONE AND I ALMOST MISSED MY FLIGHT BECAUSE ALASKA AND AMERICAN ARE IN 2 DIFFERENT - VERY DIFFERENT TERMINALS. THEN THE LOBBY AGENT COULD NOT LOCATE ALASKA FLIGHT ON THE AMERICAN TERMINAL - ANOTHER DELAY. POOR EXPERIENCE OVERALL."

Punti positivi: "Provided overnight hotel for cancelled flight"
Punti negativi: "Cancelled two flight connections to Austin from Phoenix."

Punti negativi: "Flight was delayed for over 6 hours. Had to find an alternative way to get home"

Punti negativi: "Shouldn’t have babies or small kids in the business class"

Punti positivi: "I love the vegan food that they provide me."

Punti positivi: "There was a good amount of leg room for an economy seat"
Punti negativi: "I wish there was a bigger movie selection"

Punti negativi: "Chinese airlines often require you to take a bus at boarding and then carry your suitcases up large flights of steps to enter the plane - this was the case in Xiamen. This flight often is delayed and this was the case. The food was below average. WiFi is free but it blocks google and gmail."

Punti positivi: "Attentive crews, food on board - Food on board provides couple of choices of mainly Chinese food. I don't claim it to be extraordinary but it is far better than most of food other airlines provides in the economy class."
Punti negativi: "Lavatory needs a bit more amenities, e.g. hand soaps, etc."

Punti positivi: "Attentive crews, food on board - Food on board provides couple of choices of mainly Chinese food. I don't claim it to be extraordinary but it is far better than most of food other airlines provides in the economy class."
Punti negativi: "There is no individual entertainment screen. The small screen from the ceiling of the airplane was far from sufficient."

Punti positivi: "attentive and polite flight attendants"

Punti positivi: "I like the web that show me my travel schedules, I don’t need to look for email. But when I check in airport, they ask me flight confirmation number which I don’t know either that number doesn’t indicate. So I hope that you also include flight confirmation number too."

Punti positivi: "crew is ok though not much speaking english"
Punti negativi: "no other comment"

Punti positivi: "Crew was very nice and I was happy to get emergency exit row window seat to make the the long flight more comfortable."
Punti negativi: "The food could have definitely been better too many shrimp and fish options even in the morning for breakfast. I was happy there has been a pasta served for dinner otherwise I wouldn’t have eaten the entire flight! Shrimp for breakfast isn’t an option for American folk and the movie selection"

Punti positivi: "Great airplane (787 Dreamliner), comfortable seats, lots of meals, no charge for beer & wine"
Punti negativi: "IMO, the flight attendants should understand better english. It was clear they didn't understand much. I had to claim checked bags and recheck every flight segment. No abilty to reserve seats unless it was more than 72 hours before departing!"

Punti positivi: "Staff"
Punti negativi: "Better movies , better vegan food"

Punti negativi: "Too many security points"

Punti positivi: "Staff attentive but many with limited English skills. Plane well laid out with adequate storage in Business."
Punti negativi: "Food was overcooked but plentiful Fruit selection excellent. More English fluent staff."

Punti positivi: "Crew's Services"
Punti negativi: "Snacks and water ran out during the last several hours of the flight. For shorter people, their feet would have difficulty touching the floor."

Punti negativi: "the transit in Xiamen after my flight from Hong Kong it was 7 hours I have stay in xi amen. The promotion and/or advertisement saying that I have eight hotel for me to rest in Xiamen or a city tour. After I arrived there.all of those was saying nothing provided today. all I can have is leading me to a lough where just seats, tables for passenger to sit there. provided tea, water, Chinese made coke with natural temperature no ice . just sit there for 7 hours to wait for my connection flight to LAX"

Punti positivi: "food and service"

Punti positivi: "The flight was fine"

Punti positivi: "Nothing"
Punti negativi: "Everything"

Punti negativi: "The flights got delayed. One of the flights got delayed without a notice in advance."

Punti positivi: "The plane was new, the plane was clean, and all the airline hostesses were not 65 years old. Oh and everyone complaining about the visa requirements for China. Bend over a take one for the team like a man just Go to a travel agent in any in China Town. $100 US will get you a bias good for 10 years and it only take a week. Otherwise fly Delta for $1200."
Punti negativi: "Limited selection of English language movies but hey it was a China airline so no bit surprise there."

Punti positivi: "New and very clean airplane. Appears to be an inch or two more room between the seats on the 787 to and from China. Good boarding procedure."
Punti negativi: "The actual flights were ok. The experience at the airports was the reason for the below average rating. They are not set up to handle transit passengers. The signage in English is poor or nonexistant. The overall level of English for the airport staff is very poor. One goes upstsirs/downstairs nunerous times. Because the second portion of WF858 is domestic flight, the passenger needs to exit the terminal and re-enter as an international passenger. Numerous security and passport lines. I found the movie selection to be poor with few non-violent movies available. Will not fly this route again."

Punti negativi: "The check in staff did not let me check in and denied to support me! The reason was that my first name, middle name and last name were written in English order, not in Chinese order! I want my money back! All of my plan and meetings in Xiamen were cancelled!"

Punti positivi: "Kept me well hydrated, supplied tissues that helped me bear a long flight while sick. Early arrival appreciated. Fresh fruit was good."
Punti negativi: "Crew might have cleared away medications by mistake but they tried hard to find it, inquired all attendants and even looked through the trash. I missed the passing of of declaration forms twice while I was in the bathroom and when we landed the customs people directed me wrong so I had to wait a long time in line to get through customs without water which made me sicker and I had to go to the doctor."

Punti positivi: "Complimentary wifi and excellent crew service"
Punti negativi: "The econ seat is too low, when front seater tilted the seat backward, the screen is right in front of my face. Entertainment video screen doesn’t adjust; in other words, it cannot be adjust in angle, causing neck pain over time. Meals are average, definitely different from the quality compared to regional or domestic equivalent. Very sad, considering that Xiamen Air has a good reputation inside China. The restroom is also poorly stocked — no toilet roll constantly"

Punti positivi: "I liked the plane. 787’s are the smoothest rides."
Punti negativi: "Xiamen Airlines should be applauded for having a direct flight from LA to Qingdao. But they have a lot to learn about the proper service and materials in business class. Not surprisingly, they have gone for the cheapest way to service the customer. Lot to learn."

Punti positivi: "We left 13 mins late but landed 45 mins earlyearly"

Punti positivi: "Nil"
Punti negativi: "My keychain was ripped off from my baggage despite me hiding it. It was stolen by their baggage handler and the airline refused to admit liability and was protecting it Staff. Xiamenair is a corrupted airline which I will not take in the future!"

Punti negativi: "They cancelled my ticket I had to purchase my ticket again"

Punti positivi: "Crew from lax to xiamen were good they took care of my meal from xiamen to bkk . They offered me their food which was pretty generous of them"
Punti negativi: "I called 24 hrs prior to my flight to ask for Vegetarian meal but that was not available... There was so much problem with food . And the toilets were very very dirty :("

Punti positivi: "Two meals plus sandwich in between were enough to keep me from getting hungry."
Punti negativi: "Boarding line was too long. There was no grouping which means there was a bit of disorder. A check-in counter agent was super slow. Other agents had a supervisor watching over their shoulders so they were much more efficient. The flight ran out of hot tea... but got refilled later. Need more tea cuz most passengers were Chinese."

Punti positivi: "Nothing"
Punti negativi: "They will cheat u of money. Somehow. Beware."

Punti positivi: "Nothing"
Punti negativi: "I couldn't fly because they said there was NO TRANSIT lounge in the airport and I didn't have a VISA to enter China? Who ever heard of a visa for transit?! My destination was Singapore! I am told I have to get a transit visa in order to return home and for me and my son 350!! For 2 hours transit in an airport??? This is NOT a world class airlines, they make their own rules. I will buy another ticket!!"

Punti negativi: "The front dest and customes have horrible attitude! They will ingore you."

Punti positivi: "I was forced to buy a new ticket home, which made me discover how wonderful Japan Airlines is..."
Punti negativi: "How are these people still in business? The only people answering customer service hotlines were from the main HQ who only spoke Chinese and would immediately transfer callers to a line for “forgeiners” which would just ring awhile and then disconnect. Same thing happened for at least 10 different people stranded by cancelled flights, even had people trying to call for me from the US. A travel agency was able to switch my friends flights, only to be blocked at his gate by an uninformed Xiamen agent saying he needed a visa for his layover in China, ultimately forcing him to buy a whole new ticket. Xiamen never answered, reimbursed, or recitified any of this. On the flight there, flight attendants had attitudes and SMOKED IN AIRPLANE, it STANK like an ashtray!!! And the food was the worst I ever encountered."

Punti positivi: "Crews, food. Also Transfer Lounge in Xiamen is a good place without charge."
Punti negativi: "Boarding because we have to take bus at Xiamen airport.Also, security checks at Xiamen are very complicated."

Punti negativi: "XiamenAir lost one of my bags and has still not found it"

Punti positivi: "no regards for customers"
Punti negativi: "no regards for customers"

Punti negativi: "I missed the connecting flight and was rerouted on a Nov 2, 8:35am China Southern flight from Guangzhou to Manila"

Punti positivi: "Gave me a free hotel when I was transferring in Fuzhou. All I had to pay was the taxi fare of 20kuai. The staff are extremely nice and the food from JFK to FOC was excellent. 2 full meals and a sandwich left me pretty full."
Punti negativi: "It is difficult to get in touch with the English Customer service."

Punti positivi: "Crew was excellent"

Punti negativi: "Xiamen airlines are horrible I will never fly them again. Phillipines airline was excellent"

Punti positivi: "International carriers kick butt on US domestic carriers. As a A+ SWA traveler, I know my 787s like the back of my hand. Xiamen had a Business class section (small & unfortunately: untested by me). Economy was as expected but imagine getting a Bao (chicken) & packaged fruit, pastries, pickled cucumbers. Hey, beats a pack of peanuts. You could also get a white or red wine (didn't try them) - all for the price of admission. Take that UA, Delta, & AA! Why can't foreign carriers bring their game to the US routes and really give some competition!"
Punti negativi: "No entertainment (there was some fold down screens playing some ads) but the volume was so low that nobody paid any attention to it. At least someone can read a sentence in English (and there were pre-recorded anouncements)."

Punti positivi: "They redirected me to other carriers"
Punti negativi: "Show up and the flight was delayed 4 hours. No reason given. My layover in Xiamen was only 2 hours. They kept wanting me to fly the next day. When I complained loud enough they finally yielded and found an alternative to LAX."

Punti positivi: "In-flight service were adequate. Not much offer for alcoholic beverages. Staff not much English speaking."
Punti negativi: "Xiamen is very bad for transit passenger. 3 immigration check points 3 security baggage checks Has to pick up boarding pass with long lines. Cannot reserve seat on line."

Punti positivi: "Their price"
Punti negativi: "Delays, delays and more delays. Then cancellations after!!!"

Punti positivi: "The entertainment system the company provides for international flights is very nice. Movies and games keep you entertained."
Punti negativi: "Flight was Shanghai to Fuzhou, 10 hour layover and Fuzhou to JFK. Our flight from Shanghai to Fuzhou was delayed for 3 hours for "inclement weather" - it was clear in Shanghai. Flight company communicated to progressive, who the flight was booked through, that the flight would be an hour late, so I received a text saying new departure time would be an hour later. This was false. After that hour the only messages we were getting at the airport were "flight is delayed, new departure time will be announced later". We arrived in Fuzhou 3 hours later, at 0300. The bus ride to the hotel provided by the airline is one hour each way, and our connecting flight was 0900, so it was a waste of time to try to get to the hotel. This means we just stayed in the airport all night and boarded our next 15 hour flight with no sleep, no shower and nothing to eat. Customer service for flight would announce turbulence every 3 minutes, even after plane was having turbulence for 10-15 minutes. This freezes entertainment. Etc etc. many other small disorganized things as well."

Punti positivi: "Flight crew very courteous. Xiamen Airline crews are always very good, and most flights are pleasant."
Punti negativi: "3 hour delay, with no explanation given!"

Punti positivi: "Price, Opportunity to check out a city I never would have visited while on extended layovers"
Punti negativi: "Lack of English or hard to understand English was a bit difficult to navigate sometimes with the airline and airports (especially I the Xiamen airport) - less of an issue for me because I'm pretty easy going and able to figure out things and plan ahead without many questions to airport or airline staff - but this could be difficult for a large amount of Non-Chinese speaking Americans with a less excited and curious outlook on travel :)"

Punti negativi: "Was just a bit warm"