Lisbona hotel vicini a Museu Calouste Gulbenkian

Punti positivi: La hall e il cortile erano molto belli.

Punti negativi: La temperatura della stanza era estremamente calda e il termostato non funzionava. Quando ho informato la reception mi hanno detto che i termostati non funzionano correttamente durante l'inverno. Il nostro piano aveva un forte odore di sigarette stantine durante tutto il nostro soggiorno. Le pareti non erano ben isolate e siamo stati svegliati dagli altri ospiti nel bel mezzo della notte.

Punti positivi: L'autista da e per l'aeroporto, Diego, è stato uno dei più gentili e disponibili e ben informati che ho incontrato durante la mia vacanza europea di due settimane. L'hotel era bellissimo e il personale, dalla reception al portiere, al servizio in camera e al centro benessere, era eccezionale.

Punti negativi: Ho dimenticato il mio costume da bagno e non ho potuto usare la zona piscina rilassante del centro benessere!

Punti positivi: Lovely breakfast spread, very helpful staff. Fantastic location. Beautiful, well appointed and well maintained facilities which did not need us calling for assistance everytime. Requested for a room facing the aqueduct and the front desk was happy to provide that. Will stay here again soon!

Punti negativi: 2 of the charging points didnt work but the maintenance were happy to offer assistance and sorted it out pretty quickly.

Punti positivi: Almost everything else was worth it. The customer service, breakfast, bedroom. The hotel was very well lit and decorated for Christmas under the theme "greatest show ever" with full carousel on display and shows enacted. Breakfast was superb, with a full spread of meats, live chef cooking omelettes, breads, fruits, teas, coffees. Its worth adding on breakfast with room. Restaurant on site provided delicious meals, with live cooking. Bedroom was very big with two beds for my accommodation, bathroom was big as well with walk in shower. Bathrobes and bedroom slippers provided. A plus for me. Bathrobes also needed for spa. Mini bar and tea facilities in the room. Staff were very professional and accommodating especially spa staff, who was able to provide full body scrubs although not previously booked with Swedish massages. This hotel has one of the biggest spa facilities, with cold baths, jacuzzi style pools, showers, ice bath as well.

Punti negativi: Spa was very costly. Daily valet Parking is also quite expensive. No self service laundry close by, only paid laundry by hotel. Air was quite warm in the room and would not cool. Made sleeping very difficult. Not enough bathroom amenities for two or more persons.

Punti positivi: Camera bellissima con vista sulla città. Tutto molto pulito e ordinato. La colazione aveva di tutto e di più. Servizi ottimi! L’hotel è vicino alla metro quindi si può raggiungere il centro della città in 5 min.

Punti negativi: Ci sono stati dei problemi a livello di pagamento in quanto io avevo già pagato il pernottamento al mio arrivo ma il giorno prima della partenza mi sono stati addebitati 100€, senza dirmi niente, senza chiamarmi ( stavamo visitando Sintra). Li chiamo io per avere spiegazioni e prima mi dicono che si sono sbagliati, poi al mio ritorno in hotel mi dicono che erano per gli extra, in caso avessimo o avremmo consumato qualcosa. Allora io chiedo come mai non me lo avessero detto prima e loro mi dicono che è una prassi loro ma di non preoccuparmi perché me li avrebbero accreditati dopo il check out. Bah, io sono rimasta allibita dal momento in cui da un 5 stelle mi aspetto il massimo, quindi almeno potevano dirmi di questa loro “prassi”.

Punti positivi: Comfort

Punti negativi: Every thing was great the only thing that breakfast was not included

Punti positivi: Location and facility

Punti negativi: Check in time

Punti positivi: The service was really good and the staff were all really helpful

Punti positivi: La colazione il TOP. La camera grande e confortevole. Personale gentilissimo e disponibile. Pur non essendo al centro a pochi minuti dall'hotel per andare in centro si può andare in metro con la linea azul. Inoltre per altre destinazioni c'é la stazione ferroviaria e dei bus "Sete Rios.

Punti negativi: Tutto ok

Punti positivi: La camera Gli spazi esterni

Punti negativi: Il prezzo della colazione

Punti positivi: Facilities in the hotel was quite new, and the room was very clean. Every staff at the hotel was very helpful and nice. But the best thing about this hotel is amazing breakfast. I highly recommend everyone to include breakfast on their stays in this hotel.

Punti negativi: The location was quite far from the city center.

Punti positivi: La SPA il giardino esterno la colazione

Punti negativi: Tutto

Punti positivi: Il ristorante interno.

Punti negativi: La prima stanza king deluxe che mi hanno dato era rumorosissima per lavori di manutenzione con utilizzo di trapano. Orari dei lavori dalle 13.30, orario del mio arrivo fino alle 16.30 che finalmente mi hanno cambiato stanza dopo ripetute telefonate alla reception alcune delle quali senza successo e rifiutando di rispondere alla mie legittime lamentele. Sono dovuto scendere personalmente per farmi cambiare stanza. una volta ottenuto il cambio,la stanza nuova aveva altri lavori di Manutenzione non più con il trapano ma con il martello. Mai avuta un esperienza così.. sicuro di non ritornare più.

Punti positivi: Wow!Tough question especially when the product is first class and ran like a "well oiled machine".

Punti negativi: There is nothing I can say to improve perfection

Punti positivi: Great location, nice facilities with sauna and fitness. Good selection of food for breakfast

Punti negativi: To many buttons to control all the lights. AC was resetting the temperature, dry air in the room.

Punti positivi: Comfortable bed and cleanliness of the room. Excellent breakfast. Great location near metro station.

Punti negativi: Uncomfortable chairs on the bar/restaurant terrace. To simple amenities for 4* hotel. (No conditioner, body lotion, only two towels). Open space bathroom and no privacy.

Punti positivi: Comfy beds, helpful staff and spotlessly clean.

Punti negativi: Breakfast was ok but probably a little pricey for what you get.

Punti positivi: I find the Evolution Hotel to have friendly and helpful staff. The hotel is also located in a safe area of Lisbon. There are many places to shop and to find great food. The hotel is easy to reach by Metro and is near the Saldanha station.

Punti negativi: I like everything at this hotel and have no complain.

Punti positivi: Swimming pool is great beds are super comfy, weirdly feels like your on a cruise ship but not.

Punti negativi: Staff expects everyone to be In a suit and buying drinks not to enjoy the hotel for what it is. App that controls the hotel doesn't work correctly, Soundsystem also didn't work.

Punti positivi: Location, easy check in/out, friendly staff, good bar, modern colors and good internet. Nearby a nice mall

Punti negativi: Can be noisy, both with outside traffic and room-to-room isolation. Gym is a bit small and often can't find available machines. Shutters keep moving when you remove the keys, temperature control doesn't always work well.

Punti positivi: The easy of access, the sport facilities with the amazing view over the square, the sci-fi look of the whole place, the 24/7 open bar, the possibility to connect my own device to the Bluetooth speaker in the room, the welcome message on the screen, the perfect location next to the subway, the sturdy, nice umbrella I've borrowed on one day, the great gin&tonic I could bring up to my room at the end of a very exhausting day! :-D

Punti negativi: Lack of a mini fridge in the room, lack of drawers/low shelves where to accommodate my underwear/smaller garments, I'd appreciate a pair of complimentary slippers (also because I've forgotten to bring mine!), lack of a magnifying mirror (this should be a must in a 4 star hotel, much appreciated especially by middle-age guests ;-)).

Punti positivi: Bellissimo Hotel, molto pulito e personale gentile

Punti positivi: Extremely comfortable bed and great breakfast! My first choice when visiting Lisbon.

Punti positivi: Ottima struttura ubicata a margine del centro di Lisbona ma dotata di mezzi di trasporto idonei a raggiungerlo in tempi rapidi. La struttura offre ogni comfort. Da provare

Punti positivi: I’ve visited many hotels in Lisbon over the last 12 months & this is by far the best hotel. The staff are extremely accommodating & the hygiene is excellent. I was delighted with my visit & i will definitely be using again.

Punti negativi: N/a

Punti positivi: Molto utile trovare un phon professionale

Punti positivi: Il letto ed i guanciali erano sublimi.....

Punti negativi: I canali TV devono essere democratici. Avere un canale in ognuno degli Stati europei, non tre canali di un paese e nessuno di un altro. A colazione aggiungete le marmellate e sarà tutto perfetto.

Punti positivi: Staff on arrival were polite, friendly and helpful. Location was good, close enough to main attractions.

Punti negativi: Bed was uncomfy, you could feel the split between the two twin beds joining. Lighting above sink mirror was not working. Broken socket next to larger mirror so this could not be used. No tea/coffee/kettle available in rooms. Upon request staff member at the bar was quite rude and offensive. Room looked like it hadn’t been cleaned thoroughly as there was rubbish left behind. No slippers in room, but we found an empty wrapper of the slippers left behind. Safe not working so we had to call a staff member to reset. 2/3 rooms had a iron, would expect this to be consistent. No robes provided in room for pool use, had to specifically request. Food/tray from guest opposite our room was left outside for a whole day as not collected by staff. We stayed in a lovely hotel in Cascai prior to arriving in Lisbon. There was a huge difference between the service and facilities. Overall not happy with our stay and would not recommend. This really put a downer on the rest of our trip! Not impressed!

Punti positivi: Amazing interior design, high quality breakfast, peaceful neighborhood, nice heated pool and good gym. Rooms are big and well-equipped. Staff are really great and helpful

Punti negativi: Refrigerator was a little noisy during sleep at night. Gym & pool are not open 24/7.

Punti positivi: Posizione un po decentrata ma hotel eccezionale per servizi e confort. Ottima la colazione

Punti positivi: La colazione molto buona

Punti negativi: La Spa era sempre chiusa e non accessibile e la piscina troppo piccola

Punti positivi: Accogliente e pulito, staff disponibile, buone dimensioni della camera

Punti negativi: Non si possono aprire le finestre perché l'Hotel si trova sulla linea di atterraggio all'aeroporto.

Punti positivi: Good location close to metro

Punti negativi: Toilet and shower in the bedroom behind very light doors

Punti negativi: Mi piace la posizione

Punti positivi: Il personale è molto gentile e disponibile!

Punti positivi: materassi comodissimi personale competente servizi impeccabili pulizia ottima

Punti negativi: impianto aria condizionata molto rumoroso di notte

Punti positivi: Bella la struttura e ottimi i servizi.

Punti negativi: Gli ascensori sono incredibilmente sotto dimensionati, la mattina bisogna aspettare moltissimo per andare su e giù.

Punti positivi: Excellent service and breakfast comfortable room and bed

Punti negativi: Toilet very small

Punti positivi: Rooms are clean and staff are friendly

Punti negativi: Furniture is old. Rented a suite as we are traveling with a baby of 7 months. Heating was not working so spent first night in a room of 7 degrees remperature. Called maintenance twice and they didnt seem to fix the problem. I had to call and ask for blankets as beds were extremely cold. Baby cot is a thousand years old and squeaks everytime baby moves so it was very uncomfy. Another disappointment was at checkin I asked reception to make a payment upfront and instead he did a pre-autho; 4 hours later I receive another sms from bank that same amount was deducted. I called the bank that confirmed two different transactions were done under two different numbers and reception insisted next day that they have only one around midnight until I showed them the slip from 730 pm. It took 3 days of continuous bargaining to reverse one of the two transactions. Asked for one small bottle of wine to the suite and the screw opener that came with the bottle is a second-world-war equipment; rusty and loose so couldnt open and ended up snapping the cork. Overall stay is very poor and compared to the charges they apply (11 Euros for two bottles of water) the whole hotel should be reassessed by touristic authorities as it should be 2 stars maximum. All receipts and documents are available on request.

Punti positivi: Breakfast was good, good choice and good location

Punti negativi: there was no area to walk around the neighbourhood of the hotel as it was too close to the morotway

Punti positivi: Location is great, breakfast is great, rooms are comfortable and staff is very friendly and polite.

Punti negativi: Safety concerns. First day our room was 'ready' but when we got there, there were traces of people being there after it was cleaned. They moved us to another room. Next day, we spent the day out to find the room door open on our return--nothing was taken, but still. (Computers don't fit in the safe) All staff were very apologetic and the director of operations assured this should not happen and refunded us one night.

Punti positivi: Stanza comoda e pulita. Purtroppo bagno con doccia in vasca. La colazione è favolosa, ricchissima e da gustare volendo nel patio bordo piscina. La piscina è un bel momento di relax.

Punti negativi: la fermata della metro più vicina dista circa 15 minuti di cammino. Vista sulla autostrada, almeno la nostra stanza.

Punti positivi: Bathroom - lounge club - welcome desk for check-in and check-out

Punti negativi: Noise outside with road which you can hear a bit even with the thick glass soundwindow

Punti positivi: Bella piscina e ristorante

Punti positivi: The bed was cold

Punti negativi: The staff not friendly

Punti positivi: Staff were friendly and helpful.

Punti negativi: Lack of stocked bar in room.

Punti positivi: Il principale limite della struttura è la posizione: molto vicina all'aeroporto, riesce comoda all'arrivo e in partenza, ma quando bisogna raggiungere la città è meglio usare i taxi, che costano quasi sempre 7,40 circa, piuttosto che la rete metropolitana, la cui stazione più vicina è quella dello zoo, che chiude alle 21,30 e dista circa 1 km dall'albergo.