Trova voli economici dalla la Tanzania per Roma

Punti positivi: "Everything great!"
Punti negativi: "~"

Punti positivi: "The crew was really nice and very attentive."

Punti positivi: "Amazing crew. Very attentive to passengers and genuinely nice."

Punti positivi: "Good service by crew."
Punti negativi: "Online check in was not working which meant long line to check in at airport."

Punti positivi: "La tripulación excelente y nos dieron un obsequio"

Punti positivi: "The crew were good"
Punti negativi: "Food- eggs were terrible. The touch screens for the movies didn't work properly on either of our seats. Flight took off late, spent a long time taxi'ing. Sound for announcements was very bad"

Punti negativi: "Qatar Airways are the best"

Punti positivi: "I really appreciated that my bags were not lost"

Punti positivi: "Most of the crew was really nice and the entertainment choice was great."
Punti negativi: "Asian Vegetarian meal was so-so. Dessert is never good for special meals. Boarding was particularly annoying as there was a document verification line and then the actual check-in. Even if you've done online check-in the document verification people will shout at you and tell you to line up."

Punti negativi: "Excellent service and stuff"

Punti positivi: "Very efficient and comfortable flight."
Punti negativi: "The airline appears to have done away with the courtesy pack, and this was the one time I was travelling without ear plugs!"

Punti positivi: "Crew was good! Food was good! Boarding was on time !"
Punti negativi: "Economy comfort could be better."

Punti negativi: "Be aware! "When customers purchase tickets they are paying for transportation for the specific class designated on their ticket and not for specific seat assignments. Seat assignments can never guarantee." This is what they emailed me when they did that to me on my pre-selected & confirmed seats!!"

Punti positivi: "Food was okay and crew was okay"
Punti negativi: "Seats were very narrow - Etihad has better seats. Entertainment system had poor sound"

Punti positivi: "Amazing except for the entertainment it was horrible"
Punti negativi: "Entertainment system , 6 hours flight without entertainment is tough"

Punti positivi: "Movies and onboard games were good. So was the food. Crew took good care of us and the toilets were clean"
Punti negativi: "We couldn't lower the seats backwards. It was horror for eight hours. And one little tv didn't work but they gave my wife a diferent, better seat because of that. We had a long layover, 12 hours, and they said we didn't have rights for anything. So we went to the city on our one because we didn't want to go on organized tour that we need to pay extra money"

Punti positivi: "The crew were nice and very helpful. Vegeterian meal was great"
Punti negativi: "It was cold almost for everyone and everyone used blanket, some people asked for second blanket."

Punti positivi: "Helpful Qatar Airways passenger assistant at check-in."
Punti negativi: "Security check chaos. Obnoxious security woman. BHX strict single bag, 7kg cabin baggage"

Punti positivi: "Boarding process was good. But security check is inconsistent at different locations within the Airport terminal."
Punti negativi: "Poor Seat comfort. Too narrow seats. USB charger were not working. Tamil language movies were very few. Crew was efficient but were not polite and not cordial."

Punti negativi: "Seat didnt fit to me."

Punti negativi: "Nicmze clean aircraft with goods legal room in economy"

Punti negativi: "Leg rooml"

Punti positivi: "Food , Crew , Plane, Cleanliness and Entertainment were good."
Punti negativi: "Didn't like the fact that I was never notified through email that the flight was from a different , newer airport in Islamabad. Originally my booking was from Benazir International Airport Islamabad but on the day of flight when I went to that airport , it was totally closed for operations and flights. And I asked people in the street e.g taxi drivers etc which airport my flight could be from. They told me that a new airport in Islamabad had become operational and my flight could be from the newer airport. I went to the new airport but I was late for boarding because my time was wasted in going first to the Benazir International Airport and then rerouting to the new airport. Fortunately the fight from Islamabad to Qatar was delayed and I was able to make it to the boarding and flew from Islamabad to Doha."

Punti positivi: "Food was very good and plentiful"

Punti positivi: "Nothing to be liked on this Flight"
Punti negativi: "Poor Service, they were even out of food."

Punti positivi: "The food was great!"
Punti negativi: "The way the crew member woke me up for lunch or dinner time.They tapped my shoulder and was pretty disturbed me. If good if you have a sign that we can put next to our seat if we don’t want to be disturbed while we sleep."

Punti positivi: "Nothing"
Punti negativi: "Theyt cancelled my trip"

Punti positivi: "The THOUGHT it would be a nice flight than usual from Asia to the USA, but it wasn't. Doha Airport was an interesting stop early I'm the morning"
Punti negativi: "No outlets on either flight or in the airport so can't use electrics for almost the entire trip. The seats are extremely narrow to the point out of unprobabability to have your own space even if sitting next to regular build person. Food was only ok and service was below average with trash often not collected and needing to request water etc"

Punti negativi: "The seats were very uncomfortable. Food was less than mediocre."

Punti positivi: "The food was good. The legroom was enjoyable."
Punti negativi: "I checked two bags and had them marked 'fragile', as I had valuables in there that I packed securely. When I retrieved the bags on the carousel, the fragile sticker was mangled, and both items from both bags were broken. Pieces of art I can not replace. Also, it took over 30 minutes upon multiple requests for the attendant to acknowledge my need for assistance."

Punti positivi: "all"

Punti positivi: "Superiore rispetto alle Business europee. Incredibili le operazioni di chekin: - addetti Qatar Airways raccolgono le valigie direttamente dal taxi e le portano al check-in - immigration con coda separata e nell'attesa drink e cibo - lounge fra le migliori mai viste con self service e servizio al tavolo - comodissimi gli aerei ma qui siamo nella norma - attentissimo il servizio a bordo"
Punti negativi: "Nulla di negativo da segnalare"

Punti positivi: "Very very clean plane."
Punti negativi: "Movie selection could be improved. Second meal had no vegan option."

Punti negativi: "Since I was sitting in the row starting a new section in the plane (row 26?), crew members walked in front of me throughout the whole flight. Sometimes if my legs were extended, they were stepping over me, so it just got annoying."

Punti positivi: "Really helpful i was the first one out from airport because i was assigned wheelchair."
Punti negativi: "Everything was all set. Only shortcoming was No free wifi"

Punti negativi: "We could not watch anything as my wife and my screen did not work."

Punti positivi: "'Low cal meal for you?' Sorry embarrassing. Nothing low cal really bread butter potato corn thing ... kinda gross, just ate rice which is not low cal. Still waiting for my luggage ... driver will now have waited over an hour... sorry ..."

Punti positivi: "Good service from cabin crew"
Punti negativi: "Seat is quite small compared to other flight"

Punti negativi: "I didn't have much time on my layover, i would've expected the transfer to be better."

Punti positivi: "Attention to detail and attentiveness of the staff was par excellence in the business class"

Punti positivi: "Schermo non funzionante"
Punti negativi: "Poche informazioni sul ritardo"

Punti positivi: "Tutto, aereo , personale, imbarco, intrattenimento, cibo."
Punti negativi: "Le informazioni a Doha del ritardo volo sono comparse sul tabellone a meno di mezz'ora della prevista apertura gate. Comunque nessun problema, Aereoporto confortevole e dotato di wi-fi gratis per chi vola con Qatar."

Punti positivi: "Servizio del personale ottimo, prezzo buono. Ottimo cibo."
Punti negativi: "Aereo datato, poco spazio tra i sedili, intrattenimento multimediale nullo e per un volo così lungo oggigiorno uno se lo aspetta, tant'è che da Doha a Krabi tutt un'altra cosa. Eppure le ore di volo sono simili."

Punti positivi: "Qatar Airways Is Fantastic Service"
Punti negativi: "Service and Food Selection"

Punti positivi: "Wonderful services"
Punti negativi: "Nothing bad to say"

Punti positivi: "Everything"

Punti positivi: "Spacious single seat Plenty of handy storage Pajamas provided Quiet cabin Great service Lounge wonderful as ever Not woken until last minute"
Punti negativi: "Boarding a bit haphazard"

Punti negativi: "Seriously, the service of Qatar Airways was horrendous in Uganda. Ridiculous. Could NOT give a worse review. Would 100% NOY recommend this airline. EVER."

Punti positivi: "Always heard middle eastern airlines where greats and Qatar didn't disappoint. The staff was amazing and the seats were comfortable and spacey considering it was economy. If I could do it again I would definitely fly with them again."
Punti negativi: "Nothing really. Only thing would be you had to be pretty specific with the staff not be woken up because they ensured you were fed and hidrates (not necessarily a bad thing)"

"La miglior compagnia aerea"

"La miglior compagnia aerea Sempre una garanzia"

"Smooth trip with excellent service."

"Excellent service"

Punti positivi: "Il personale estremamente attento e gentile. Non è facile lavorare con le maschere e occhiali per tutta la durata del volo. Trovo che hanno fatto di tutto per rendere il nostro viaggio sicuro dal puto di vista della battaglia contro il virus."
Punti negativi: "Da viaggiatore assiduo Emirates, posso dire che in passato il cibo era meglio e più "speciale". Capisco che in questi tempi pochi euro di risparmio sono un grande aiuto. Per migliorare in Emirates devono solo fare quello che facevano qualche anno fa. Comunque sono sempre tra i migliori."

Punti positivi: "Il personale molto gentile e professionale. Sono stata fortunata perché nella mia fila gli altri due posti erano liberi e quindi ho potuto dormire sdraiata per L a maggior parte del volo"
Punti negativi: "Mi è mancata la salvietta calda dopo l'imbarco e la bustina con il set per il volo notturno. Sarebbe stato molto utile."

Punti negativi: "Niente"

Punti positivi: "?"
Punti negativi: "No"

Punti positivi: "All good"

Punti negativi: "Just because I have bought my ticket on points I was not given a chauffeur driver."

Punti positivi: "It was a less old plane than in my JNB-DXB flight, but still old."
Punti negativi: "The outdated and unresponsive entertainment interface, the lack of legroom under the seats, and the fact that the already-limited legroom for middle seats must be shared, leading to tensions between passengers."

Punti positivi: "Everything was good and easy"

Punti positivi: "Personale come al solito gentilissimo, cibo ottimo, buona scelta di vini"
Punti negativi: "Il comfort dei sedili in business class dovrebbe essere migliorato."

Punti positivi: "Servizio a bordo"
Punti negativi: "Comfort dei sedili"

Punti positivi: "Tutto perfetto: cordialità, cena, confort"

Punti positivi: "super comfortable. Food is not very tasty , could be better."
Punti negativi: "Food in business class is not very tasty , could be better."

Punti negativi: "Istruzioni al personale di terra e della luonge"

Punti positivi: "Staff, food and service Dubai to Islamabad"
Punti negativi: "Arrogant staff on Houston to Dibai"

Punti positivi: "-Good legroom -Good seat width -Good recline -OK food -OK lavatory"
Punti negativi: "-Outdated entertainment system -Seat was not very comfortable when compared to other airlines -Could not connect to Wi-Fi due to unintuitiveness -Skysurfers uneligible to connect to Wi-Fi despite being Silver and higher"

Punti positivi: "Personale"
Punti negativi: "Poltrona business stretta"

Punti negativi: "Non hanno fatto kit dentifricio calse mascherina"

Punti negativi: "Read the above. Completely incompetent and dishonest company"

Punti positivi: "I love rraveling eith with Emirates. The seats are comfortable. They have good entertainment system eith a variety of choices. The attendants are polite and respectful and they do an amazing job. The food is good as well."

Punti positivi: "Smooth"

Punti positivi: "Almost everything"
Punti negativi: "Not sure you can change anything but it seems as if we had an inordinate amount of crying kids. On a 14 hour flifht, that was hard"

Punti positivi: "Splendido viaggio soprattutto grazie all’upgrade in business, offerto ad un prezzo non eccessivo. Unico neo, con l’upgrade non era consentito l’accesso alla lounge dell’aeroporto di Bali."

Punti positivi: "Service was excellent"
Punti negativi: "Veg food needs to be improved in ROME-DUBAI Sector."

Punti negativi: "Water leaking into 52 and 53. Wet socks"

Punti positivi: "Crew very nice and helpful, food was really good and entertainment was very good. The plane was also very clean, i would definitely fly with emirates again"

Punti positivi: "Breakfast and lunch were both tasty"
Punti negativi: "Had to wait an hour for our bags at BHX"

Punti positivi: "Spaziosi sedili. Cortesia personale, procedure d'imbarco veloci"

Punti positivi: "a vast improvement on the flydubai flight that took me there"

Punti positivi: "Wasn't full so there was space to street a bit. Stewardesses were polite and attentive - checking throughout whether drinks were required (on other flights they've disappeared between food services). Good selection of films."
Punti negativi: "Although the good was actually alright in this flight, I don't like the fact that Emirates no longer do a vegetarian meal - I have to have a vegan meal instead, which often means things are just left off (not replaced) that I could actually eat, like cheese and biscuits, or a croissant."

Punti positivi: "Whether flying business class or economy Emirates really knows how to treat its passengers. Food was good and flight comfortable"

Punti negativi: "personale mediocre"

Punti positivi: "Food was good and not over salted like most airplane foods"
Punti negativi: "Need more recently released US movies Options are so few Not enough African movie either"

Punti negativi: "scortesia e ressa all imbarco a malpensa - alcuni del personale a bordo arreggiamento poco prfessionale"

Punti positivi: "I enjoyed the service on board including the stability of the plane"

Punti positivi: "Great legroom good food and lots of entertainment. The little comfort packs they give you are awesome as well!"
Punti negativi: "Everything was great!"

Punti positivi: "The Airbus was quiet and comfortable."
Punti negativi: "Layovers in Dubai can often be pretty hefty. Why print a menu? It's a waste of money and paper."

Punti positivi: "Everything. The service, food, entertainment. This airline is phenomenal!"

Punti positivi: "The flight didn't feel long at all since I was very comfortable throughout. They offer good on-flight services and an endless list of movies to watch. I give this 9/10."

Punti positivi: "On time and Crew was helpful otherwise"
Punti negativi: "We had to negotiate with passengers to get our children together as we had been allocated scattered seats It is very irritating to see that you need to pay extra to get your seats in advance which is like any other budget airline, not expected of Emirates"

Punti positivi: "All the Air Team Crew were really friendly. On the first connection to from Nairobi to Dubai, I sat next to a fellow passenger who was nervous about the moderate turbulance that we hit. At the end of the flight, as we waited to disembark, a lovely Attendant stood next to us and we had the most warm friendly conversation I've ever had in all my years of flying. She made us feel like friends as she gave us an insight into her 'high flying' lifestyle while being professional. Unfortunately I can't remember her name as I would have loved to give her a special mention but she was so lovely."
Punti negativi: "I didn't have much to dislike but I do recall not being woken up for a meal even though I had my sticker on the top of my chair. I was sitting on an aisle seat. Other than that, this was my first flight with emirates and it was truly awesome!"

Punti positivi: "Seats were more spacious than other airlines, it was comfortable, food, service and entertainment was good."

Punti positivi: "Crew very good"
Punti negativi: "Too cold. Food not very good"

Punti positivi: "Personale di bordo"
Punti negativi: "Spazio a bordo"

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "Il personale è cortese, il cibo è abbastanza buono nel complesso è tendente al salutare, l'intrattenimento è ampio e aggiornato."
Punti negativi: "Siamo partiti con un'ora di ritardo, rispetto a tutti gli altri voli fatti su stessa tratta hanno aspettato decisamente troppo per servire la cena, mettendoci poi un'eternità, personale disorganizzato. I bagni non erano puliti e un lavabo era intasato sin dalla partenza. Causa ritardo iniziale la discesa è stata rapidissima con conseguente disagio. Atterrati abbiamo dovuto aspettare altri 15 minuti che l'aereo avesse uno spot libero."

Punti positivi: "So nice to still fly on a comfortable seat and with great and friendly service."

"Swiss!"

Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti positivi: "Excelente atención, bebidas y comida durante toco el viaje"
Punti negativi: "Todo bien"

Punti positivi: "10/10 would recommend.."

Punti positivi: "Free food, relatively spacious"
Punti negativi: "more food!!! REEE!!!"

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti positivi: "Loved the crew from Zurich to sf. Amazing service"

Punti positivi: "Crew helped my parents with physical disabilities through the whole flight. Super grateful"

Punti negativi: "1.5 hour delay departing put a slight damper on this flight but otherwise it was fine."

Punti negativi: "We were happy with everthing"

Punti negativi: "This flight was poorly advertised as Economy Light. I had to pay $500 in baggage fees to being one checked ski bag round trip - more than the cost of my entire fare!"

Punti positivi: "Crew was kind and gracious."
Punti negativi: "Hand carry was checked 3 different times. Goes to show that Swiss staff doesn’t trust its colleagues to determine if the bag passes muster."

Punti negativi: "Chose the option with Swiss because it showed that a checked bag was included. Got to the airport and was told to pay up for each checked bag. Great start to the trip."

Punti negativi: "nothing"

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti positivi: "The space of the seat is wide. Nice chocolate."
Punti negativi: "First, they announced that they need some passengers to voluntarily give up the booking in exchange for 280 refunds (a slightly higher rate which not worth to do it) and 1 stopover the fight to Rome which will arrive at 22.00 instead (our flight is 17.35). About 15 minutes before boarding time, they announced flight delaying. Around 17.45, they announced gate changing from B to A which located at opposite side of the the airport so all passengers run there because of everyone afraid that their booking might be canceled because no one agrees to give up. At both gates, many people try to jump in the queue which no staff comes in the manage the queue. During waiting on the board, the air condition seems to be closed, hard to breathe. Around 19.00, the plane took off the Zurich airport eventually, finish the 1.5 hours delay. The captain announced that it cause by the technical problem of the flight earlier but my thinking it cause from over-booking."

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti positivi: "Left on time. Quick flight."

Punti positivi: "There was too little space between rows. Sometimes it was too difficult to watch a movie because the screen was too close to my face."

Punti positivi: "Great airline overall!"
Punti negativi: "No leg room due to the airplane box under the seat in front of me. Very difficult to straighten legs out, difficult to get comfortable."

Punti positivi: "On time and a lot more roomy then the flight from New York to Zürich"
Punti negativi: "There were no TV screens to play games or watch shows"

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti positivi: "On Board Service"
Punti negativi: "Delays...Delays..."

Punti negativi: "The seats in coach plus and Bussines were terrible"

Punti positivi: "Good and fast service"
Punti negativi: "The size you allow for the hand baggage is insufficient"

Punti positivi: "Unlike some airlines the cabin crew is professional in appearance and behavior- courteous and pleasant. My husband and I enjoy the fact that ski equipment is taken without additional charge. The direct flight to Zurich is very convenient."
Punti negativi: "Having to pay for seat selection"

Punti positivi: "Food is excellent... nice variety plus dessert. Everything was hot & delicious & used metal utensils which was much nicer than plastic."

Punti negativi: "The airline changed a seat reservation after I paid for it. The Swiss support staff told me on the phone they would call me back. They never called back. I called again and was told the seats are changed and I can’t do anything anymore. The return flight seats also disappeared from the reservation. I had also paid for it. The support staff when I called again put back the seats for my return flight. I tried to check in online. Not working. Tried at least 50 times. Not working. Called the support staff. They told me to call the check in support center. I called the check in support center at least 50 times where mi was told the staff are busy and could not answer the call. I called at 6:00am next day where I was told by the check in support staff that my ticket had an issue which they did not know exactly what was the issue but prevented me to do a check in. I drove more than 2 hours to the airport where finally I could check in but I was told that my return flight seats had disappeared again. They managed to put them back again. I hope this time it’s finally ok. The support staff on the phone told me I could get reimbursed for the seat reservation I had paid for for the on going flight. The Swiss staff at the airport told me there would be no refund. Swiss is terrible"

Punti negativi: "See comment above. Zurich airport transfer desk was not staffed by Swiss air staff. Made resolution of missed flight more difficult. Also was not informed till I checked in at San Francisco that my bag would probably not arrive at the time I arrived in Geneva."

Punti negativi: "The headset outlet is still the old one, so you can't use your own ."

Punti positivi: "We flew Miami to Zurich, then Zurich to Rome. The international leg was awesome. The intra-European flight was less impressive. We “self-boarded” which was new to us - and wasn’t explained. The seats were smaller and there was only the drop down screens for every 2-3 rows, but otherwise, for a less than 2 hr flight, it was fine."
Punti negativi: "Boarding wasn’t fully explained for those of us who are not Swiss or German. I slept thru “lunch,” which apparently was a sandwich - but that’s more than many American airlines provide you on similar flights!"

Punti positivi: "Excellent, super-friendly crew, excellent meal"

Punti positivi: "Flight is conformable.. Crew was fine."
Punti negativi: "they did not put our special meal request for the 1st leg of our journey .. it was only 2.5 hours flight.. so its okay,.. but generally not a good thing...experience at the Zurich airport was not good. They checked our passports 3 times before we got to our gate. Swiss airlines should account for these things when they give options for the connections. we had about and hour and half layover and did not even have time to have coffee or anything before a 9+ hour flight. We just ran from one flight to another and barely made to our flight.."

Punti positivi: "Swiss Air is very nice, planes are clean, snacks on board were fantastic!"
Punti negativi: "Why the ridiculous amount of money to check a small bag? For this reason, I would not fly Swiss Air. My fancy sandwich was not worth CHF 50."

Punti negativi: "I bought economy class ticket! (I have a printout ticket as proof!) When I went to the airport i had a VERY UNPLEASANT surprise. I had a 23kg bag. Bording stuart said that my ticket is ECO LIGHT class and I don't have the right to any baggage. Worst thing of all was that the reason of my trip to Paris was my sister's graduation and half of the baggage was my formal wear and other half were presents for my sister! Your lack of transparency ruined one in lifetime special event- MY SISTER'S GRADUATION. I am very glad that you asked me for my opinion because I am using my free time to demand full refund, even tough the damage is much bigger than the cost of the ticket and it's irreplaceable."

Punti negativi: "The space for each seat was much too small, especially for the long uncomfortable flight. Seats also uncomfortable to sit on."

Punti positivi: "Swiss is always a tad nicer than the alternatives"

Punti positivi: "A snack was actually served on board! With a beer if desired."
Punti negativi: "Change of planes at gate produced some boarding confusion."

Punti positivi: "Food, entertainment, on time, excellent flight"
Punti negativi: "Cramped, the touch screen was not very responsive, the snack at midnight would be better if it were breakfast food-"

Punti positivi: "Very pleasant flight, excellent take off, didn't feel a thing. The crew was friendly and helpful."

Punti positivi: "EXCELLENT LEG ROOM"

Punti positivi: "The crew was entertaining and pleasant. The flight was short and easy."

Punti positivi: "good service"
Punti negativi: "late departure, stressful to make the connection, had to check in hand luggage even though there was lots of space"

Punti positivi: "The crew was friendly and very attentive. The food was surprisingly good. I would definitely try to fly SWISS again."
Punti negativi: "Not a big deal, but I missed the vents above the seats."

Punti positivi: "The staff was helpful and professional and kind. The equipment was new and clean. The flight was on-time and uneventful. I would fly this airline again any day of the week."

Punti negativi: "Major delay"

Punti positivi: "Good service... good food....on time. I will fly Swiss again."

Punti positivi: "Customer service and food served during the trip (economy class)"
Punti negativi: "IFE system very old, narrow space between seats"

Punti positivi: "sedile comodo"

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti negativi: "Luggage handling could be a lot better. Two out of four of my bags were damaged beyond repair"

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti positivi: "Nothing"
Punti negativi: "The counter could not find my reservation a d they said because i booked online i had to go to another counter and then back to check in. It was pretty stressful"

Punti positivi: "The seats are not as luxurious as the international. They do not recline that much and are not pods. No surprise as that is similar to the US. But it was only a 3 hour flight so was fine. Food was same as first trip, solid.. Staff was very friendly."
Punti negativi: "Flight was delayed 2.5 hours. They did not communicate at all the reason. Takeoff was supposed to be 8.30pm, didn’t take off until 11pm. Sat on the tarmac for over an hour and the crew or pilot did not say a word. The beverage service again was lacking compared to other international business class flights I’ve taken."

Punti positivi: "kayak was poop for help for me."
Punti negativi: "The flight from BTV to JKF was cancelled day of departure, within a mere 4 hours of take-off. I only received an email.... This, in turn, caused a domino effect for the remainder of my flights and travel plans. I had to PURCHASE brand new tickets and go through a refunding debacle, not through Kayak but another third party whom actually held the tickets. FIASCO is the word! Kayak did not even recognize the cancellation and continued to try and check me in to flights i was not on. Such a headache.. I will not be using this service in the future"

Punti positivi: "Seat space continued to be better than BA. Nice surprise to get an evening meal on the last leg to Rome. I actually was able to sleep a bit on this smaller airplane as well. Crew went out of its way to help people board and load bags overhead. They seemed very attentive, and tried to provide extra drink options even."
Punti negativi: "Boarding process at IST was a challenge. We left from a remote gate, and the agent didn't seem interested in the boarding process. I heard no announcements, maybe because it didn't matter as everyone was crowding the door 15 minutes before boarding began. The agent seemed perturbed, but I've seen it on almost every Italian bound flight. No one wants to wait. It is actually a bit amusing to watch the struggle between boarding policies and a group of people who seem determined to ignore them. The buses were also pretty well packed. More so in Rome than IST. Not much organization in loading at either place. After all the passport control they left us to walk outside to wait for the bus. Maybe you can tell I'm not a fan of remote gates."

Punti positivi: "Food"
Punti negativi: "Disorganized boarding process -- did not matter what Group you were in. Also instructions at gate were not said clearly in English nor were they repeated."

Punti positivi: "Turkish Airline, great airline"

Punti positivi: "Same!"

Punti positivi: "Timely departure and arrival. Excellent landing. Helpful crew."

Punti positivi: "The WIFI was very strong and condition of the aircraft"

Punti positivi: "including new releases"

Punti positivi: "The food is always good"
Punti negativi: "Nothing"

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti positivi: "Friendly crew Good food Clean plane"
Punti negativi: "The boarding process was odd. The gate agent herded us all toward a set of doors but didn't open them for about 5 min."

Punti positivi: "Lots of in flight entertainment options. Good meals. Very nice and helpful attendants."

Punti positivi: "Staff at Istanbul Airport kindly re-opened the gate for late passengers due to unexpected delays of preceding Turkish Airlines flights. Otherwise, I must have missed the flight from Istanbul to Rome."
Punti negativi: "Nothing."

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti negativi: "Here is a recommendation. When your business class is empty, and by empty I mean nobody was there, use the available seats or some of them to upgrade some of your loyal travelers. Also, when your business class is empty there is no need to draw the curtains, unless you have something to hide. Your personnel was not in the mood to work today."

Punti positivi: "food, entertainment"
Punti negativi: "I liked everything"

Punti positivi: "The food on flight."
Punti negativi: "Ground staff in Istanbul were very rude! Staff would not respond to lights turned on on the flight as well, for any assistance."

Punti positivi: "Nothing.... except the movies"
Punti negativi: "Everything....food and service. The airlines also Lost our bags...and till today cannot trace or find it. Went on a cruise with 2 pairs of clothes. How does an airline give a bag tag to a passenger without putting it in the bag???? 12 days and no bags.... terrible call center service too no help at all."

Punti positivi: "How cheap it was. Good price. Everything else not so great."

Punti positivi: "Great comfort and speedy service of beverage and breakfast"
Punti negativi: "They didn't pick up the dishes fast"

Punti positivi: "Like my trip to Istanbul, I had no complaints. It was easy to make my transition to this flight and boarding was fine and once again the crew were friendly and welcoming. The short 2 1/2 hour flight went well."

Punti positivi: "Flights were on time; Crew was pleasant - asked for water and was provided in a minutes; Pilots were great, they have landed smoothly"

Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."

Punti negativi: "Boarding by bus Staff did not enforce priority lane for business and star alliance GOLD Waited long time in the bus"

Punti positivi: "Seats, much more spacious than most flights. Great service and attention to detail. Great selection of entertainment. Taking off and landing very smooth. Someone got sick and she was handled very well by the staff."
Punti negativi: "I hated my seat and was not given an opportunity to select one."

Punti negativi: "Well our flight wasn't until 4:30 am and we couldn't go into the airport until 1am. So we were sitting outside in the heat for 8 hours until they would let us in."

Punti negativi: "One beverage service on a 8+ hour flight counting JRO? Crew literally disappeared for quite a few hours."

Punti positivi: "Satisfying overall flight."
Punti negativi: "Asian vegetarian meal was not as good for inbound flight as it was for outbound flight."

Punti positivi: "The entertainment and food were excellent."

Punti positivi: "Plane was nice. Crew was very nice."
Punti negativi: "The plane was blazing hot. The in flight entertainment system was down for half the flight."

Punti negativi: "We boarded on time but the flight didn't leave for another 45 minutes or so. This made me miss my next flight when I landed in Instanbul. I think they might have been doing extra checks on the plane so it's fine. Even though I missed my flight and it was out of my control, I was able get another flight within 5 hours and free of charge!"

Punti positivi: "Service and food were very good, so happy to be fed and watered even though it was a short flight, really pleasant surprise."
Punti negativi: "The wait to go through security when we got to Rome, but I dont think the airline was the cause of that."

Punti positivi: "Flights attendants very nice, offered full meal if hungry"
Punti negativi: "Paid to upgrade to business/first class and still was given a seat in economy. I don't mind economy as I sit in economy often but this time I paid extra money to be up front and they did not consider that."

Punti positivi: "None"
Punti negativi: "Flight was delayed by one hour"

Punti positivi: "Still able to rest & crew very nice and helpful"

Punti positivi: "Ottimo il cibo."
Punti negativi: "Non era possibile vedere la mappa in tempo reale del volo."

Punti positivi: "Ottimo il cibo."

Punti positivi: "Pretty much everything"
Punti negativi: "Was late taking off"

Punti positivi: "Everything was excellent"

Punti positivi: "I did like the workers in the plane because they look competent and committed."

Punti positivi: "They gave us a meal on a 2.5 hour flight and we were very surprised!"
Punti negativi: "They boarded late and you had to take a shuttle to the plan. We drove to the plane and waited for 15 minutes in the cramped shuttle while they were putting another staircase to the plane and finishing prepping it. We left a half an hour late and the flight was already at 10pm. It was a pretty terrible experience! And the section of the Istanbul airport we were in was pretty dirty. Also the movie they played had two language options but no English which was disappointing."

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti negativi: "This Lufthansa flight was operated by United Airlines. Coach seating was uncomfortable after a couple hours despite moving around regularly."

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Reliable airline."
Punti negativi: "Overly strict on luggage size and weight. I’m talking about 0.1 kg difference. I was attempted twice to check the only small case I have, which is an exact fit to Lufthansa standard. Very annoying. Won’t fly LH again. British Airways is a lot better."

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "Crew was thoughtful"
Punti negativi: "Seats were uncomfortable and the food was not worth eating"

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti negativi: "Luggage did not arrive."

Punti positivi: "Friendly staff. Free drink and snack. Comfy seats and very easy boarding process"

Punti positivi: "Super easy boarding, just scan your ticket and go. Staff was very friendly. On our short flight from Munich to Rome we were served a complimentary sandwich and option of beer, wine or other refreshments. There was plenty of leg room compared to our other recent flights"
Punti negativi: "There was no in flight entertainment. Not that was really needed it with such a short flight."

Punti positivi: "Super service. From gate in Frankfurt to Rome."
Punti negativi: "Communication on which luggage carousel our luggage was going to be on. The screen said, carousel 11 when in actuality, it was carousel 10. Very confusing...and caused me a delay. That’s the only frustration in the entire trip so far."

Punti positivi: "The airline staff was great. Everyone really helpful."

Punti positivi: "1st Class is a joke. They leave the middle coach seat vacant. You do have more overhead storage since there are fewer people in "1st Class". Otherwise you may as well be in coach. For flights within Europe this appears to be the standard. Save you money fly coach when traveling within Europe."
Punti negativi: "The seat and service."

Punti positivi: "The flight attendants were wonderful."
Punti negativi: "You take a bus to reach the plane and the seats are uncomfortable without any entertainment systems. Thankfully the flight was only 1.5 hours."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti positivi: "The flight attendants were friendly, and service was fast. The snack was a chicken and carrot sandwich. It was good."
Punti negativi: "The boarding was delayed twice and no explanation was given by the staff. We arrived 1 hour late."

Punti positivi: "Good service."
Punti negativi: "Nothing."

Punti negativi: "Voli in ritardo"

Punti positivi: "The staff were very friendly; more so on this flight than the last flight. I booked seats for the emergency exit knowing it gives more leg room."
Punti negativi: "My baggage was not on the carrousel that was listed on the display, it took a long time to get my bag and it caused me to be late to check into my lodging."

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "service was good"
Punti negativi: "seats too small"

Punti positivi: "wine"
Punti negativi: "no screens"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "Much shorter flight time."
Punti negativi: "My experience on the second flight was completely different from the first. Staff was not as friendly. Food was bad. No entertainment due to short flight time. Not as good of an experience."

Punti negativi: "Seems like they want to nickel and dime you for everything now..."

Punti positivi: "It was overall a great flying experience."
Punti negativi: "One of my connections was way too short. I almost missed my flight. I had to run!"

Punti positivi: "Boarding was automated gates was easy."

Punti negativi: "Troppo freddo"

Punti positivi: "Once again, the in-flight crew was excellent."
Punti negativi: "The Frankfort airport is a nightmare. They have loooooooong gateways, so when I Finally got through security FOR THE THIRD TIME, it’s a 10 minute, speed-walk to the gate. Again, a flight delay was the only thing that made the connection possible. I made it to the gate with 3 minutes to spare, so no time for the bathroom, no time to get lunch or even a bottle of water, no time period. And at the end of it all, my bag is lost."

Punti positivi: "There's nothing much that's positive to say about this leg of our journey."
Punti negativi: "Not only was the flight delayed, but there was confusion at the gate for boarding of even first or business class. We had to carry our luggage down 2 flights of stairs to get on a bus, which then transported us a very long ways away on the tarmac. Then it was an older model plane and the engine noise, even though we were up front, was extremely loud! It was somewhat worrisome. The food was terrible and by the end of the 90 minute flight our rears were sore from the poor seat cushioning. Not a good experience at all. All of this was after a terrible experience and delay just trying to connect flights within the German airport and the security delays that probably would have made us lose our flight if it wasn't delayed. There needs to be a better system if you are not staying in Germany but just connecting flights from the same airline!"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "The service to clients number one. I like"

Punti positivi: "Served sandwiches even though 1.5 hour flight."
Punti negativi: "Slow and unorganized boarding. Crew was not outwardly friendly."

Punti negativi: "Lost a whole day and a half of vacation!"

Punti negativi: "Having to go through passport control and security a second time took too much time for the connection between flights."

Punti positivi: "Everything! By far the best flight that I have ever been on!"
Punti negativi: "All was fine. No complaints!"

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti negativi: "Same as above"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"