Trova voli economici da Sud-est asiatico per Toscana

Punti negativi: "Misdirected at upper entrance."

Punti positivi: "Seats were very comfortable and so were the entertainment options"
Punti negativi: "The food was really sub-par in terms of quality. Also the it took over an hour for bags to come through which if we are flying business is a little sub-par"

Punti negativi: "Baggage handling was poor"

Punti positivi: "Yes!"
Punti negativi: "Lower the price and keeping up the good work!!"

Punti positivi: "Even with a full flight there was enough leg room. The crew were attentive and accomadating."
Punti negativi: "Bathroom floors were often wet"

Punti negativi: "Be on time. 3 hours delay"

Punti positivi: "nothing..."
Punti negativi: "Airplane was extremely hot, service was poor"

Punti positivi: "The crew was very friendly and did their jobs well"
Punti negativi: "What could be more fun than being jammed into coach class? It would be the high point of anyone's day. But, it was just a 2 hour flight and I had a good book."

Punti positivi: "The crew had their hands full. Very friendly throughout the flight"
Punti negativi: "Comfortable legroom and newer movies"

Punti negativi: "The sound at my seat didn’t work so I had a a 14 hour flight with no soundtrack. I watched one Japanese movie with subtitles and then gave up"

Punti positivi: "Crew very attentive. Red eye so you may need to call but very good. Comfortable aircraft slso"
Punti negativi: "No complaints"

Punti negativi: "Poco. Servizio, puntualità e organizzazione perfetti. Forse l'offerta musicale e di film potrebbe essere migliore e una maggiore presenza del personale durante la notte sarebbe apprezzabile."

Punti positivi: "Nothing"
Punti negativi: "The baggage of all first class passengers was delayed beyond the time of the later flight .. ridiculous .. also flight delayed as is usual tor all flights in and out of Bangkok. The food on the flight is not appealing .. the front of the seat fell down onto the legs.."

Punti positivi: "Lots of room, excellent service, decent food. Boarding was uneventful as was the flight itself. We were late taking off, but made up time and landed on time. Only had 1 hour 25 minute layover so was a bit concerned."
Punti negativi: "Cathay Pacific doesn't do a beverage service before serving dinner. I find it odd to get served a cocktail after the first course is served."

Punti positivi: "The overall boarding arrangement is smooth. Crews are friendly."
Punti negativi: "The further delay made us arriving Hong Kong at midnight. We reach home at 1.30am."

Punti negativi: "Seat recline marginally more than in economy, but 2x+ the price. Boarding process for PE abysmal. Food - slapped on a tray."

Punti positivi: "Great crew, very professional. Food good. Easy boarding. Staff at check in were great fixing the problem of my seating."
Punti negativi: "I had booked my seats online, however nothing was in place when checking in."

Punti positivi: "Just great all round"

Punti positivi: "Service"
Punti negativi: "Old aircraft"

Punti positivi: "I guess I can't expect much from what seems to be a low budget airline. The food was OK and the movie selection was excellent. I didn't have any issues with boarding or baggage check in. There was a mix of good and bad flight staff. Sadly, the staff in bad moods were servicing me."
Punti negativi: "PThe bad mood in-flight staff and the uncomfortable seats. During boarding, I asked one of the staff if I can have a window seat because I have motion sickness and aisle seats make me feel ill. She looked at me flustered and said all seats are booked and that I'll be Ok with the aisle seat. On a different CP flight, a different staff was helping a couple switch with other passengers so they can sit next to each other. That would have been nice if they did that for me when I asked for a window seat."

Punti positivi: "Really good service, food, and entertainment."
Punti negativi: "Should have WiFi on plane for long flights like mine (16hours +)"

Punti positivi: "air stewardess are friendly"
Punti negativi: "noisy seat with people kicking my seat from the back"

Punti positivi: "Liked the bit more leg room, wish I had that plane on my San Francisco leg"

Punti positivi: "Everything was on time, with no hitches or major inconveniences."
Punti negativi: "I prefer the newer planes which include USB ports for charging mobile devices. This one had a power socket instead, which was usable, but only when the tray table was down, which was mildly annoying. First world problem, really."

Punti positivi: "Smooth, on time, comfortable, good entertainment and decent food."
Punti negativi: "No complaints"

Punti positivi: "Whole experience was very good"
Punti negativi: "Nothing"

Punti positivi: "Staff Food"
Punti negativi: "Delayed due to rain (stopped us boarding, held in skyway for 15 minutes, had to run to another gate) Poor communication on delay/flight info."

Punti positivi: "Pilots were great! Flight staff didn't seem to care much. Didn't hand out water or juice. When asking for it it seemed like a problem. Wasn't impressed."

Punti positivi: "The staff on Cathay, as always, was wonderful."
Punti negativi: "The plane was extremely outdated - I felt like I stepped into a time capsule and somehow made it back to the late 80's. The seats were hard plastic, 21st century headphones didn't properly work because their inputs required two jacks instead of the now standard one, half of the seat belt had what can only be described as a fun noodle attached around it, and instead of the seat back reclining the actual seat just slid outwards, making you slouch instead of recline. While the staff was lovely, I honestly can't believe airplanes like this are still in commission. All it was missing was an ash tray in the arm rest."

Punti positivi: "Comfortable seating, good tasting meals, and excellent service!"
Punti negativi: "Not a thing! Everything was really great!"

Punti positivi: "Boarding was efficient."
Punti negativi: "The food was disappointing. The standard was too low for Cathay."

Punti positivi: "The crew was more than accommodating. The little amenities helped for such a long flight."
Punti negativi: "16 hours in economy. There is no way to be comfortable on any plane."

Punti positivi: "I booked the flight at an excellent price. Service is always good."
Punti negativi: "Unfortunately, the cheap price meant my husband and I couldn't sit together for the 15+ hour flight."

Punti positivi: "It was the best that it could be. Our flight was late and we got the airport early, so the flight attendants put us on an earlier flight so we could make our connection!"

Punti positivi: "The in flight services were very good with very professional flight attendant."

Punti positivi: "We were really taken care of and had a great experience. From the cleanliness of the plane, to the kind staff and generous in flight services/accommodations, we were very pleased. We look forward to flying Cathay Pacific again!"

Punti positivi: "The food was disgusting. Quality of food served by Cathay Pacific in Economy Class has gone down in the last 3 years!"
Punti negativi: "Entertainment is poor. the quality of the films and TV videos is quite mediocre."

Punti positivi: "The staff is kind and professional. The lavatories are kept clean by the staff during long flights."
Punti negativi: "Remind passengers when sick, to wear masks or cough into tissue."

Punti negativi: "It was big problem with boarding in BKK because passenger was without a return ticket."

Punti negativi: "The food was simple and not enough for Cathay Pacific standard"

Punti positivi: "Clean and comfortable plane."
Punti negativi: "The crew seems rushed and was not able to serve drinks when requested."

Punti positivi: "This is a new Airbus very similar to Boing 777. All seats in Business class are isle seats. I also needed assistance which was also excellant cutting my time in Hong Kong from 1-1/2 hour to less than 1/2 hour."

Punti positivi: "Everything was good I didn't have any complaints about the service or flight time"
Punti negativi: "Nothing"

Punti positivi: "Cabin crew always smiling and helping out"

Punti positivi: "good service and good food all total was very good"
Punti negativi: "Next time i will travel with your flight"

Punti positivi: "The crew was really nice and helpful."
Punti negativi: "Disappointed that there was no inflight entertainment at all."

Punti positivi: "The staff was very pleasant and accommodating. The meals were delcious and timely. The flight was comfortable and movies were available 24/7."

Punti positivi: "I like everything about cathaypacific, will recommend to everyone and utilize this airline for future travels."
Punti negativi: "Nothing."

Punti positivi: "Interiors ambience service attentive and courteous"
Punti negativi: "Generally there is no complaint had a senior cabin attendant who was rather cold"

"The airplane was very small The seats were very uncomfortable Without capability to move back No USB ports The food was bad"

"Swiss!"

Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti positivi: "Staff was very friendly and loved the food."
Punti negativi: "For economy class, nothing."

Punti positivi: "sidefini landig, merci."

Punti positivi: "The crew was very nice."
Punti negativi: "The seats had such little cushion that it made the flight extremely uncomfortable."

Punti positivi: "Great smooth flight, crew were friendly and many movies and shoes to choose from."
Punti negativi: "Seats are tight and not much leg room for the unfortunate ones who fly Economy class. Food was ok."

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti positivi: "Captain was great !"
Punti negativi: "Food"

Punti positivi: "Flight left on time & arrived on time."
Punti negativi: "Quality of the snack could be improved."

Punti negativi: "On time"

Punti negativi: "seat comfort"

Punti negativi: "The seat bottom was very uncomfortable and made my bum sore the rest of the day."

Punti positivi: "plane was clean"

Punti positivi: "Crew ignored my existence just because I sat on the window seat, plus I'm an asian, so I'm not sure which of the reason makes her to ignore me for serving my food. Luckily the guy passenger that sit beside me helped me to inform and made sure that she served the food to me."
Punti negativi: "YEA, PLEASE TRAIN YOUR STAFF TO TREAT ALL PASSENGERS EQUALLY, NOT ONLY JUST TO CAUCASIAN, OTHER RACE AND ETHNIC ALSO DESERVE EQUALLY RESPECT AND TREATMENT. THANKS. SERVICE IS GOOD BUT ATTITUDE OF STAFFS ARE JUST MEH."

Punti positivi: "Everything was perfect."

Punti positivi: "The crew was polite and we arrived safely."
Punti negativi: "The seats are like torture devices. So small and uncomfortable. After 14 hours of travel, my knees were sore from jamming into the seat in front of me, and I'm only average height. When the person in front of you puts their seat back, their headrest is practically under your chin. A disgrace."

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti positivi: "Nice cabin, clean . Friendly crew"

Punti positivi: "Swissair seating is cramped with 10 across in coach in Boeing 777. The only reason for not giving "poor" rating on this particular ZRH-SFO flight, was the empty seat next to me."
Punti negativi: "Next time, I will give Turkish Airlines a chance, because their aircraft seats only 9 across in Boeing 777 coach. On the SFO-BUD flight, the connection is through Istanbul, but the flight time is the same 15 hours, as on the SFO-ZRH-BUD route. In addition, two checked bags are free in coach."

Punti positivi: "Smooth ride, most of the crew was very welcoming"
Punti negativi: "Some crew not so friendly. I was surprised we received dinner immediately but nothing again until breakfast box upon landing. It would’ve been nice to have a snack in between"

Punti positivi: "The food was actually really great and the attendants were super responsive/friendly! Even in coach, the seats were comfortable."

Punti positivi: "Same as above- wonderful crew, smooth take off and landing Very pleasant flight attendants the entire flight Service was great"
Punti negativi: "Again / wish all airlines had more comfortable seating in economy clas"

Punti positivi: "The crew for the most part were courteous."
Punti negativi: "1. The economy seats were extremely uncomfortable and tight, unlike other Int’l flights we have been on, ie, Virgin and British Airlines 2.Food was the worst we have ever had on an Int’l Flt. 3. Main meal selection ran out. Staff said there was nothing they could fo. 4. Our suitcase arrived really beat up. It looked like it was dragged along the tarmac. There were several large rips. To make it worse, this was the first trip we have used the suitcase."

Punti positivi: "Our quick trip from ZUR to FLR was great! Flight was on time and pilot kept all passengers well informed upon our arrival in FLR."

Punti negativi: "Plane missed connection in Zurich. Transferred next day to United who charged us another $120 for extra baggage, which we already paid at Swiss. We would like reimbursement. Gyula E Balogh"

Punti positivi: "Spacious Aircraft, nice business class, friendly crew, punctual flight"

Punti positivi: "The plane wasn't totally booked and very clean"

Punti positivi: "Paid in advance 45.00 a seat to reserve! Otherwise they assign at Check-in! Still ended up with a standard not premium seats in center. I chose 2 side seats online but plane must have changed. Literally could not move. My travel partner ended up spilling wine on himself primarily due to this and 1/2 size drop down trays. Call button brought no help , had to get up and go retrieve steward in back myself!"
Punti negativi: "Comfortability , mediocre service."

Punti positivi: "Good on board service"
Punti negativi: "Again delayed"

Punti positivi: "Friendly Crew , modern and spacious aircraft B777"

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti positivi: "Comfortable flight."

Punti negativi: "Mackenzie Gray/ My flight was cancelled due to bad weather conditions unfortunately. I'm upset that I never received my initinerary for my substitute flight! I tried online and calling the # that was provided no results. I managed to get thru to someone and they told me they would send the info to my email but they never did."

Punti negativi: "I am a frequent flyer from HK to Western Europe and it’s a problem transversal to the majority of the airlines. Service quality drops significantly when coming to Asia. Flights to Europe provide exceptional service."

Punti positivi: "Crew was attentive and friendly"
Punti negativi: "Very disorganized boarding."

Punti positivi: "good entertainment system, modern aircraft , friendly and competent crew"

Punti positivi: "Great entertainment system"
Punti negativi: "Leg room space was a bit restricted compared to what I am used to"

Punti positivi: "Comfortable....customer-service oriented staff. Enjoyable food, and entertainment."

Punti negativi: "Major delay"

Punti positivi: "I cannot check in online for us flights so I need to get my seat at the check in. I am flying with swiss every month between Zürich and New York but a lot of Ines I get a shitty seat even if I am silver status As a frequent flyer I expect a priority handling which is not the case . No upgrade poaaibility due to wrong booking class (even if flights are very expensive) if this continues to go that way I will change airline alliance This is more a miles and more issue but it is really annoying me in a way that I really consider changin"

Punti positivi: "Crew were perfect food was fine"
Punti negativi: "Seat was terrible. 44g is one of the worst seat ever. No place for the my legs..."

Punti positivi: "Nothing"
Punti negativi: "My luggage being lost both from Toronto to Zurich and from Zurich to Toronto. Air Canada took nearly 4 days to get my baggage to me in Toronto, as a result of which I was unable to attend a funeral in Chicago. I was lied to over and over by air Canada. The entire experience was horrible."

Punti positivi: "Customer service and food served during the trip (economy class)"
Punti negativi: "IFE system very old, narrow space between seats"

Punti negativi: "Bag is missing and no one at bagga area to help! Have waited almost an hour!!!!"

Punti positivi: "Food, service,"

Punti positivi: "On time, efficient, good service, professional"

Punti positivi: "Very friendly and helpful"
Punti negativi: "Boarding could be better organized"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti negativi: "Too short a connection between flights. Missed connection. No priority for those with connecting flights. No customer service to ensure passengers know which gates to go through and if passenger has chance of making flight. No recognition of time it takes to get through customs and security to make connecting flight. Actually any semblance of customer service was lacking for passengers to make connecting flights."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "The flight was quite comfortable."
Punti negativi: "I find it hard work doing such long flights these days."

Punti negativi: "The ticket was overbook. I ended up with no food on the plane because meals was not enough. There is no usb ports in both planes."

Punti positivi: "Confort"
Punti negativi: "The crew and the food, specially the food."

Punti positivi: "The seats were very comfortable"
Punti negativi: "The entertainment"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti negativi: "I was traveling with my 5 and 10 year old kids. Lufthansa got us three seats in three different locations. When I asked to help us get seats together flight attendants told us that I should ask passengers if they could switch seats. Apparently Lufthansa staff doesn’t ask passengers to do it."

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti negativi: "Seat very short & im only 5’2” and it was short even for my legs. Too short for anyone average Otherwise ok"

Punti positivi: "Very helpful and accommodating"

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti negativi: "I had ordered pre flight online duty free shopping. Got a confirmation e-mail telling me that articles were reserved for me and I should approach crew members on board for the articles I had reserved. Reality however was that my pre ordered articles were not registered in their system :-("

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti positivi: "The crew was nice and the movie selection was decent. Food was ok. As good as it can be when you pay $2,500 for a flight ticket knowing that they are not really there to offer you a service, they are there to make their own money knowing that as a traveler you really have no options other than an airplane if you want to go across the ocean."
Punti negativi: "The difference here is that in a 9 hour flight you want to keep hydrated. Crew seemed lazy...they would not bring water to travelers very often...and when I called a flight attendant with the button call and politely asked if I could have some water, she seemed pretty annoyed and told me I can just stand up and go take my water in the back where they store food. NOT A GOOD SERVICE FOR $2,500!!!! It’s outrageous!! Seats become smaller and smaller...and you keep asking about my experience...$2,500 to travel seating in a miniature seat with no leg room is a bit much...and I know no flight company cares about this...we have no choice...either take that or don’t travel, right?"

Punti positivi: "The flight attendants were friendly, and service was fast. The snack was a chicken and carrot sandwich. It was good."
Punti negativi: "The boarding was delayed twice and no explanation was given by the staff. We arrived 1 hour late."

Punti negativi: "Voli in ritardo"

Punti negativi: "Not sure about booking with flyus. Com- next time I will prefer not to use Kayak if flight is booked through flyus.com"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "The boarding was smooth and efficient. We left and landed on time a very good flight."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti negativi: "Troppo freddo"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Flight was good. Boarding was delayed, but the time was made up during flight. Comfortable seats."
Punti negativi: "It is always about baggage. Bags with priority tags should atleast be sent on a "priority". With LH this never is the case. Priority tagged bags are sometimes the last ones to come on the belt."

Punti positivi: "A regular predictable LH flightqq"

Punti positivi: "Great flight crew, inflight entertainment and food"
Punti negativi: "Damaged bag...working with airline to get replacement"

Punti positivi: "Extra leg room overall. Service was excellent"

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "HORRIBLE EXPERIENCE"
Punti negativi: "Dropped us off in random country for two days with no information and missing 3 days of our trip and losing money on the trip we paid for. Limited information given to us once they abandoned us following the “emergency landing” that the pilot was “sick” stuck here over 24 hours and now my new flight is overbooked and my boyfriend has a seat but I DO NOT."

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti negativi: "Nothing"

Punti positivi: "Boarding was made seamless. Seating legroom always seems to be better then others I have flown with. Food seems to be better too. The flight crew is very friendly!"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Great flight and a super smoth landing in strong southerly winds."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti positivi: "Crew was great, on time flight, clean plane."
Punti negativi: "Entertainments options were shockingly few. Honestly have not been on a plane recently with so few and limited options of TV series and movies. I was extremely surprised. Wish I had know and I would’ve had more options for my family."

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti negativi: "Very nice crew and great food"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "Information sharing by pilots and crew. Economy class leg room is good."
Punti negativi: "All good up to the level"

Punti positivi: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Punti negativi: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Punti positivi: "Klm's consistantly high standards in everything they do."
Punti negativi: "Nothing"

Punti positivi: "Confort and kindness"
Punti negativi: "It was too cold"

Punti positivi: "very nice crew"
Punti negativi: "my bagfage was lost"

Punti positivi: "Just as I expected. And I made my last connection easily."

Punti positivi: "Seat was comfy and spacious for economy class"
Punti negativi: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Punti positivi: "Crew was helpful and food was very good"
Punti negativi: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Punti negativi: "Too hot inside the aircraft"

Punti positivi: "The friendliness of the crew"

Punti negativi: "Troppo ritardo"

Punti negativi: "This was just a short commuter flight from Lyon to Amsterdam for connection."

Punti negativi: "The plane was very hot"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "My seat at the window was great and the staff really friendly and courteous!"

Punti positivi: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Punti positivi: "very attentive crew"
Punti negativi: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Punti positivi: "Good"
Punti negativi: "Nothing"

Punti negativi: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Punti negativi: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Punti positivi: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Punti negativi: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."

Punti positivi: "Good comfortable seat with extra leg room. Pleasant crew."

Punti positivi: "Flight duration"
Punti negativi: "Very stingy with the drinks Cramped seats"

Punti positivi: "Everything is alright"

Punti positivi: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Punti negativi: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Punti positivi: "Employees were very friendly"
Punti negativi: "The seats were very small"

Punti positivi: "Very friendly onboard personnel - I really had kind of homy feeling."

Punti positivi: "Overall booking and airport was ok. Food was also actually quite good."
Punti negativi: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Punti negativi: "Our lougage did not arrive"

Punti positivi: "The staff tried to help me when it was evident we would not arrive on time"
Punti negativi: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Punti negativi: "Very slow service at checkin, was not even available when I arrived at the airport"

Punti positivi: "Good flight, very attentive crew."

Punti positivi: "The seats seemed to have more space on this plane which was nice."
Punti negativi: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Punti positivi: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Punti negativi: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."

Punti positivi: "Good entertainment options. Nice flight attendants"
Punti negativi: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Punti positivi: "Great"
Punti negativi: "Great"

Punti positivi: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Punti negativi: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Punti positivi: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Punti negativi: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Punti negativi: "there was no lounge close to our departure gate"

Punti positivi: "Overall everything was ok."
Punti negativi: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Punti positivi: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Punti negativi: "Flight departing late."

Punti positivi: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Punti negativi: "Nothing"

Punti positivi: "Service impeccable!"
Punti negativi: "They have one line of executive class after the kitchen and toilet, is very noisy."

Punti positivi: "Everything. A truly faultless experience!"
Punti negativi: "Nothing"

Punti positivi: "Very friendly crew"
Punti negativi: "In-flight system had some errors"

Punti positivi: "Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France."
Punti negativi: "Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line."

Punti positivi: "I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform."
Punti negativi: "Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices."

Punti negativi: "New variety of food"

Punti positivi: "Amasing crew"

Punti negativi: "Our request for vegetarian meals got lost after a glight was cancelled."

Punti negativi: "Crew on the ground was very rude"

Punti positivi: "It was very comfortable and pleasant."
Punti negativi: "Could be a little better the service, the dinner was late"

Punti negativi: "Sedile scomodissimo, bagaglio smarrito, é rimasto a Parigi dopo la corrispondenza !!! Pessimo servizio"

Punti negativi: "There was no entertainment available."

Punti positivi: "Crew was nice."
Punti negativi: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."

Punti positivi: "ok"
Punti negativi: "spazi cibo"

Punti positivi: "The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early..."

Punti positivi: "Aereo partito abbastanza in orario, arrivato cmq in anticipo. Sedili adeguati con discreto spazio per le gambe. Snack e bevanda anche su volo breve (1:40)"

Punti positivi: "Perfetto."

Punti positivi: "The cue lines per zone are a brilliant idea!"

Punti negativi: "The flight delayed for 2xhours from Paris to Cincinnati"

Punti positivi: "Upgrade in business class da premier economy"
Punti negativi: "La puntualità, il volo è partito e arrivato in ritardo di 45 minuti"

Punti negativi: "boarding wasn't good."

Punti negativi: "Check in process running smoothly and better announcement of gate change"

Punti positivi: "The crew was efficient and friendly. The plane took off on time and landed on time."
Punti negativi: "Boarding was slow and tedious. People still crowd around the boarding area despite there being row for the zones. Why they don't board from back to front is beyond me. The food was mediocre at best."

Punti positivi: "Plane was new, and seatback screen responsive and functional."
Punti negativi: "Economy seats not very comfortable, very tightly packed together"

Punti positivi: "Volo breve, ma aereo puntuale sia alla partenza che in arrivo."
Punti negativi: "Ho trovato un po' squallido il terminal 2G da cui e' partito il volo. Negozi distanti dal terminal e mediocri. Al terminal vero e proprio non so nemmeno se c'erano le toilettes."

Punti positivi: "Ottimo sia il tempo di imbarco che la puntualita' in partenza ed in arrivo. I sedili della economy sono sempre piuttosto piccoli e con poco spazio per le gambe, specie se sei piu' alto di 1.80 m."
Punti negativi: "La selezione di film e' abbastanza ridotta, soprattutto quelli in lingua italiana. Mi ha lasciato perplesso la scelta di passare un pasto alle ore 16 ( relativamente alla localita' di partenza) dopo aver fatto l'imbarco alle 13 e con un pacchetto di cracker nell'intervallo. Non c'e' stata cena."

Punti positivi: "Very little"
Punti negativi: "Flight was very crowded. Flight crew kept bumping into my seat and never apologized"

Punti positivi: "The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use."

Punti negativi: "I didn't get to board, ended up spending $2,400.00 over and above the $980.00 that I spent booking the initial ticket. I was not informed when I booked the ticket that when you transit through 2 schengen countries, you need a transit document. I was informed about it at then airport. Not only did I miss my flight, I had to book for the next day at a outrageous price. SUPER BAD CUSTOMER SERVICE...BOTH KAYAK and PRICELINE. Will never recommend you guys to anyone."

Punti positivi: "Staff was so helpful and attentive to our needs.Providing service with a smile."

Punti negativi: "Necessita inesire nel questionario la possibilita N/A"

Punti negativi: "La sufficenza della hostess nel servire il pranzo e la non conoscenza dei vini che serviva, servendone uno per l'altro, peccato, perche la carta vini era di ottimo livello."

Punti positivi: "Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class."
Punti negativi: "Business class seating on the AirBus 318 is very cramped."

Punti positivi: "Efficient and smooth flight. Service was great and flight attendants were friendly"
Punti negativi: "Nothing"

Punti positivi: "Great service and food."
Punti negativi: "Tv screen is resolution is to low. Hard to see details."

Punti negativi: "I didn’t have time to make it through customs. Missed my flight"

Punti positivi: "From the boarding, to the friendly hostesses to the food and the business class seat, I was impressed all the way. My first time to fly Air France business to the US and it was great. I recommend it!"
Punti negativi: "I just expected better toilet bag for business but what was given out was just basic."

Punti positivi: "Puntualità"
Punti negativi: "Per imbarcare un passeggino un'Odissea al Charles de Gaulle 2, con personale di terra scortese ed inaffidabile e un giro dell'aeroporto per trovare dove imbarcarlo. Davvero pietoso. Personale di volo affabile e cortese, atterraggio non morbidissimo. Panini al formaggio di capra e lamponi incommentabili."

Punti positivi: "Nothing"
Punti negativi: "1/ the transfer crew needed 50 mn to enter my son’s visa number in her computer and she almost let us miss our flight 2/ we were separated (party of 3, my son being 5 YEARS OLD) - how can they allow a boarding and expecting my 5 year old to do a 10 hours flight BY HIMSELF???? 3/ no kids menus, even if I had ordered it before 4/ food in general was very mediocre 5/ crew was unprofessional and they acted bored"

Punti positivi: "The crew was very friendly and professional. The food very good"
Punti negativi: "First the plane was delayed because of a technical issue that I think they should check before The plane was crowded and old."

Punti positivi: "Boarding was on time"
Punti negativi: "flight was delayed by 20 minutes Boarding got me through Sky priority quickly. Had to then wait in the boarding tunnel as the cabin was not ready. large queue Seats were exactly the same as economy so offered no added benefits apart from the meal on board parked in a distant area of the terminal and had to shuttle bus to 2E which meant a very tight transfer"

Punti positivi: "Food and service was good and price was acceptable"
Punti negativi: "Very long route"

Punti positivi: "Niente"
Punti negativi: "Tutto. Dall’imbarco alla sbarco, Air France e’ una schifezza unica."

Punti positivi: "The noise-canceling headset is good."
Punti negativi: "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."

Punti negativi: "Peccato che arrivi allo scomodissimo terminal G dell’Aeroporto Charles de Gaulle."

Punti positivi: "Easy, fast, comfortable, no hassles"

Punti positivi: "Staff was nice"
Punti negativi: "MD planes are old and not very comfortable."

Punti positivi: "Crew was friendly and professional, fresh croissant and hot chocolate on my short flight. As many airlines charge now for any and all food items it was nice to again experience fast and efficient food and beverage service without the tedious hassle of ordering and paying. I’d gladly fly Air France again. First time, but likely not the last."
Punti negativi: "Like all airlines , the seats could use a few more inches of space, even two would be nice."

Punti positivi: "Absolutely nice friendly and professional crew. Congrats! Nice food, rich and healthy Right in time despite few delay at departure"
Punti negativi: "Just a need to improve entertainment facilities (digital screen, Wi-Fi. ..)"

Punti positivi: "Aeromobile comodo e personale davvero professionale"

Punti positivi: "The price 50€ cheaper than the other operators. Quick flight. Kind crew."
Punti negativi: "Lack organisation for checking. No difference if you have done the checking online. No breakfast on a 7am flight though included in the price."

Punti positivi: "The seats are spacious. They give you great amenities such as a toothbrush, etc. The crew was very nice. The food was also superb for airplane food."
Punti negativi: "The check in process was terrible at SFO. We all felt like cattle being herded on. It was such a mess. The seats are surprisingly uncomfortable in premium economy. The headrest is not conducive to sleeping."