Trova offerte per voli da Aeroporto di Newark-Liberty a Chicago

"Wish the flight attendants didn’t talk so much and so loud on the speaker. Captains gave updates which was nice!"

"There is not any form of entertainment. Other airlines offer in flight movies or shows at the customers use. You get one free hour of wifi that gets you half way through a movie during a 4 hour flight."

Punti positivi: "Crew was friendly and efficient. A plus"
Punti negativi: "Having a pilot there on time. Having the yellow back support for the plane so we could exit the plane from the front."

Punti positivi: "Ok crew, not the best planes and service but good enough to get from A to B. Was I happy with the flight? No, will I use them again? If the price is right for sure."
Punti negativi: "Friendlier crew and better service"

Punti positivi: "It was easy to get to the gate. The gate crew called out seats A-E as Amazing, Brilliant, ... Excellent."
Punti negativi: "I could have used more leg room."

Punti positivi: "Love the entertainment options with my own device, food, and power at the seat"
Punti negativi: "Entertainment was disrupted. Departure was delayed by delayed departure of the previous flight without enough explanation to those of us waiting to board"

Punti positivi: "Nice blue lighting. Some crew members were nice."
Punti negativi: "Some crew members were not very cordial. One totally ran into my mom while my mom was trying to let the middle seat out. Granted the flight attendant was going backwards but she didn’t even apologize. No food on a six hour flight. The seats were really narrow and so was the aisle. Not a fan"

Punti positivi: "Arrived 30 min early"
Punti negativi: "Having a gate at ORD. Waited on runway for 1.5 hours"

Punti negativi: "The food options"

Punti positivi: "Free movies was great."
Punti negativi: "Missing luggage. Please help"

Punti positivi: "Seats are too cramped!"

Punti positivi: "Boarding process was smooth and efficient."
Punti negativi: "Flight was super warm!!"

Punti negativi: "Flight was delayed more than 5 hours. My all schedule had to be changed. I had to wait at Newark airport for 6 hours with my two little children. I want denied board compensation. Alaska has to fix it. I am very upset about this flight."

Punti negativi: "check in in line problematico, ho sempre dovuto farlo in aeroporto, perché non mi dava la carta d’imbarco, probabilmente a causa delle impostazioni della pagina on line che non mi ha permesso di inserire le date in modo inverso rispetto alle impostazioni italiane"

Punti positivi: "It was ok"
Punti negativi: "They don’t give enough drink"

Punti positivi: "Great inflight crew and efficient way of ordering snacks and beverages"
Punti negativi: "Inefficient boarding at Newark. Flight delays getting onto to plane and as well as landing."

Punti positivi: "Movie selection and food"
Punti negativi: "2 hour delay"

Punti positivi: "Several great movie options."
Punti negativi: "No free, little packs of food, and very small options list that was overpriced."

Punti positivi: "Entertainment, prompt service of flight attendant"
Punti negativi: "Delay of flight, boarding was very long wait"

Punti positivi: "In-flight internet worked pretty well. Everything else about the flight was good except for the breakfast sandwich."
Punti negativi: "Breakfast sandwich was not nearly as delicious as the picture suggested. It was a lot of tough bread and not much flavor."

Punti positivi: "Crew was amazing, so friendly and down to earth. Great customer service. Make flight attendant, Stan, I think, was great!"
Punti negativi: "One bathroom was out of order for the flight. Food and drink ordering didn’t work."

Punti positivi: "On time departure"
Punti negativi: "None"

Punti positivi: "Able to get earlier flight to ORD Did offer complimentary baggage service to destination"
Punti negativi: "Had to pay additional $25 each for earlier flight then had seats behind a dog and toddler both unrestrained and noisy during a 3 1/2 hour flight. WiFi connection was very slow. Only water and one pack of crackers - on travel West via Delta, we had at least 2 offers of variety drinks and snacks."

Punti positivi: "It was uneventful and the flight attendants were very good"
Punti negativi: "Everything was great, no complaints whatsover....."

Punti positivi: "I always enjoy flying with Alaska. The crews are generally nice and the leather seats are comfortable, even in cattle class. I like that they often give out the Biscoff biscuits, yum. I had lots of room on several of my flights, on one of them I had an entire row to myself, which was awesome."
Punti negativi: "The fact that even on 5+ hour-long flights they still charge for the food is a little silly to me. But maybe that's how they all do these days. Still, it's unfortunate, or, it might have been nice to have more than one snack served up on such a long flight. The wifi is a little hard to maneuver, even with an instruction card. The Go-go inflight thing is cool, but they don't really advertise that you need to download the app while you're still on the ground...which they should advertise in their concourses or something."

Punti positivi: "timeliness, courteous, comfortable, charging outlets at every seat."
Punti negativi: "weak movie selection"

Punti negativi: "Seated next to 3 screaming children, flight attendants rude and unattentive, delays were not explained"

Punti positivi: "Boarding was extremely easy and the staff was great."
Punti negativi: "They ran out of breakfast food really fast. And it being an early flight it was very upsetting."

Punti positivi: "I liked the food options and the entertainment. Staff was really friendly too,"

Punti positivi: "I like everything from this company"

Punti positivi: "A straight flight"
Punti negativi: "The fact that I watched the crew throw my luggage 5 feet and broke things in my suitcase. The won't do anything about it"

Punti positivi: "Good size seats. Comfortable"

Punti positivi: "Everything other than the seats"
Punti negativi: "Seats. Especially when I paid more for Exit seats and found out the first row of exit seats did not recline."

Punti positivi: "Alaska's crew and equipment continue to be top notch. Helpful and friendly at all times."
Punti negativi: "Newark facilities are severely lacking: poor signage outside security and gate area too crowded leading to confusing mob-scene at boarding. Ground delay of 45 minutes after leaving gate. Gogo wifi connectivity was extremely frustrating: very slow and constantly disconnecting: made it impossible to actually use wifi for work related tasks."

Punti positivi: "Friendly cabin crew, wonderful food, spacious aircraft, wonderful option to get a tablet to watch a movie. Loved being able to plug in at each seat with USB charger etc."

Punti positivi: "The aircraft was comfortable. I just had a standard coach seat and it was as roomy as other airlines premium economy seats. Alaska airlines had reasonably priced food and drinks, and the entire flight crew was friendly and professional. I also liked the free GoGo texting feature."
Punti negativi: "For some reason the airplane left the gate about 40 minutes late. It was also very difficult to hear the announcements from the flight deck. The only announcement that came through loud and clear was the spiel for the Alaska Airlines credit card."

Punti positivi: "Very Happy with Hot food"

Punti positivi: "Boarding was efficient, seat was comfortable. I appreciate that food and drinks were offered often."
Punti negativi: "One particular flight attendant purposely ignored me when I tried to ask for cream and sugar for my coffee which she did not offer when handing out drinks. Then she looked right at me twice as I tried to give her my garbage which she was collecting, but she ignored me again and left me holding my garbage until a different flight attendant came much later and took it without incident. It made me wonder if it was because I looked Asian- she was helpful and polite to the white women next to me. I was polite and was not being difficult in any way. I'm half white, but was often treated like this in Illinois when I was growing up. She should have been professional and if she had I would have rated the trip as excellent."

Punti positivi: "Absolutely nothing"
Punti negativi: "Second mechanical problem in a row. Flight attendants did not do anything...communication was terrible."

Punti positivi: "I really did like that they checked on us several time and made sure we had enough to drink. Nice crew and all in all a pretty good flight."

Punti positivi: "I got my American Advantage perks with Alaska. The food was good and they had great entertainment."

Punti positivi: "The plane is super comfortable and had a great crew."
Punti negativi: "Entertainment options kinda stink."

Punti negativi: "Cabin was pretty cold for most of the flight."

Punti positivi: "Really good flight with great crew"
Punti negativi: "I wish there were vegan options"

Punti positivi: "The crew was friendly."
Punti negativi: "I was not allowed to use the restroom when we still had 20 minutes or so to land. As they were collecting final garbage, the restrooms were locked and I was not allowed to use them. I can understand cutting off the use of them once the flight crew is seated but they were still walking around and I really had to go. I don't recall a warning for this. If there was an announcement it was not audible over the hum of the engine. I'm very dissatisfied about that final part of my experience."

Punti negativi: "The fact that the shampoo from one bathroom was not available so had to wait to use the other one to just wash your hands or entirely"

Punti positivi: "Online wifi"
Punti negativi: "They ran out of hot meals for purchase one row ahead of me"

Punti positivi: "Flight attendants friendly"
Punti negativi: "Food is a microwaved t.v. dinner at best."

Punti negativi: "Barely any free snacks, aside from water. Everything either needed to be paid for or was advertised in a way that eventually got annoying and overwhelming. I felt less like I was on an airplane and more at one of those promotion things where you have to sit in an uncomfortable chair for three hours listening to a guy in a suit talk about boats before you can get a free fast pass ticket to a ride at Disneyland."

"The boarding was late and when I arrived at my final destination I had to wait some more to exit the plane .. about 20 mins"

"I love the internet, but I don’t like the kids behavior, yelling and be disrespectful to others passengers"

Punti negativi: "Nos retrasamos"

Punti negativi: "Seat 14A had malfunctioning audio and the internet connection made it hard to stream"

Punti positivi: "Good crew. Nice people."
Punti negativi: "Three hour delay waiting on gbe tarmac because of mutipple airline failures."

Punti negativi: "God bless America 🇺🇸🙏❤"

Punti negativi: "We need quality options for snacks."

Punti positivi: "This time NOTHING"
Punti negativi: "Plane seats weren’t cleaned well. I wiped my chair, tray, window and wipe was all grey/brown dirty. Yuck! Very disappointing jetBlue. You used to be my favorite but no more. 2.5 hour of delay to pick someone special to board the plane. Ridiculous! 2.5 hour of delay and excuse was navigation not working you have to pick paperwork however picking paperwork took 1.5 hour? You think people will believe this while you get this special person to just walk in and board the plane on the (exit) seats 4 rows had been kept empty just for him. I demand my money back. Poor poor poor service JetBlue"

Punti positivi: "Very comfy seating. Polite flight crew."
Punti negativi: "A cookie before landing I feel is a bit underwhelming. I preferred the warm bagel with cream cheese. Especially if you have to run off straight to work after landing. So maybe it sounds like a nit pick. But it would be nice to maybe have a choice of a cookie or bagel? Just a thought."

Punti positivi: "Great crew. Z and Antonio were great!"
Punti negativi: "The breakfast meal."

Punti positivi: "Landed early"
Punti negativi: "There were crumbs on my seat when I got there. The plane could not have been cleaned."

Punti negativi: "Better food."

Punti positivi: "The seats were comfortable and we were properly social distanced from each other."
Punti negativi: "N/A"

Punti positivi: "Perfect"
Punti negativi: "Perfect"

Punti positivi: "Staff was amazing"
Punti negativi: "Nothing"

Punti negativi: "Two hour delay between boarding and then sitting on the runway."

Punti positivi: "The seats are comfortable with enough leg room."
Punti negativi: "My husband's display controls didn't work. We didn't ask for help as he planned to read anyway."

Punti positivi: "N/A"
Punti negativi: "N/A"

Punti positivi: "Excellent legroom"
Punti negativi: "Entertainment unit didn't work"

Punti positivi: "The crew was helpful"
Punti negativi: "Communication about the delay Snacks has no variety. All too salty."

Punti positivi: "Nothing! The flight was delayed until 10:34pm and still we did not board the plane at that time. Then when we finally board the plane a crew member Dan told me my luggage was to big which it was not, and when we landed in Puerto Rico I had to wait so long to get my luggage from the carousel."

Punti positivi: "EVENTUALLY IT GOT US TO FLORIDA FROM NJ"
Punti negativi: "THE PILOT/ATTENDANT ANNOUCEMENTS DO NOT BROADCAST THRU THE HEAD PHONES IF YOU ARE USING THE "ENTERTAINMENT" SCREEN."

Punti negativi: "Flight was delayed by one and half hour because crew members were travelling to Newark airport from other place. Flight was scheduled at 6:00 PM and Crew members were scheduled to arrive at 5:51 PM. Poor scheduling. Boarding started only after Crew member arrived. Then came the glitch in accounting for fuels filled in the aircraft."

Punti negativi: "Both flights were delayed and now sitting on the tarmac at my destination airport for half an hour and counting (at 12:30 AM) because of an outbound Jet Blue flight? My flights coming in last week via Jet Blue were also delayed, causing me to miss my connection and spend a day in the airport. Hate this airline and will absolutely pay more to never fly them again."

Punti positivi: "Nothing"
Punti negativi: "I paid extra to sit next to someone with poor hygiene and a 3 year old who cried hysterically the entire flight. Worst flight ever"

Punti negativi: "Flight from Boston to salt lake City was delayed by more than an hour"

Punti positivi: "My flight was delayed but the staff easily put me on an earlier flight that had also been delayed; excellent customer service in all aspects."

Punti positivi: "Great service and smooth flight. On time, all good things."
Punti negativi: "An individual who was very overweight sat next to me and took up half of my seat as well. I understand we all deserv to ride comfortably and my intent is not to shame them. That said, if someone can’t put the armrest down I think the airline should require them to purchase both seats as it’s very uncomfortable to be in the position of having no seat for the entire ride. I’m an average sized person so it was a challenge but even tiny people deserve the full seat they purchased. There really should be a rule or something."

Punti positivi: "Wide array of snacks and drinks, tv/movies to watch for free, excellent staff from beginning to end, and tons of legroom. The complimentary free check of my carryon way awesome."
Punti negativi: "I liked everything! No complaints at all."

Punti negativi: "Almost a 9 hour ordeal. 4 hour delay because of weather for flight because one crew that was supposed to take our flight had “timed out.” Didn’t take off til after 1am. Finally landed and sat on plane because a plane at our gate was “disabled.” It’s 4:33am, I’ve been off the plane for half an hour, no baggage coming out of the carousel yet and no sign of this absolutely horrific experience ending anytime soon."

Punti positivi: "The crew was great, and so was a JetBlue pilot dead-heading in the seat next to me. I liked the space in the MoreSpace seat I paid for. I relieved that the upgrade seat came with boarding in the first group. Some airlines you pay for the seat, but you're still group 3 or 4 and, meaning all sorts of anxiety about the most miserable part of any flight, the dreaded fight for the overhead bins, wondering it you'll have to check the bag and then wait for it at the destination. Thank you for removing that."

Punti positivi: "The leg room and entertainment."
Punti negativi: "The numerous delays."

Punti negativi: "The seats barely reclined it was very uncomfortable and the entertainment was not the best"

Punti negativi: "I never got the opportunity to fly because I was stuck in unusual traffic in a tunnel for over an hour just minutes from the Boston airport. I was later told there was a fire. I called the 1-800-JETBLUE number and I explained that the situation. The agent said that there would be a $75 change fee and at 4:47 pm there were no more flights out that night and that I would also be charged the fare differential the following day. I quickly went on line and found a deep discounted fare on United for $56! When I got to the airport there were several other people with the same situation. Not a enough agents on staff and no concern that I might miss my new flight on United. Thank Gid I acted fast and got another flight that evening or I would have needed to spend the night in the airport like a woman and her mother traveling to San Jose! Need more professionalism !"

Punti positivi: "Nothing"
Punti negativi: "I was delayed half a dozen times, only to be canceled. Rescheduled on a flight that was scheduled to depart two hours before the original flight. Rescheduled after an hour hold. That flight was delayed the following day. Was diverted to Baltimore only to find out only some of us on our flight are getting out by a rude agent. Then no information at all. Had to run to catch an amtrak. Later found out if I stayed I would have stayed another 13 hours in Baltimore. Missed work and had no one home to take care of my family. Oh, and travel insurance will not cover anything. The plane itself was falling apart. Seat was broken and dirty. Everyones lights were broken and it smelled."

Punti positivi: "Good flight. The staff was nice, especially Chris. Nice to see complimentary beverages and snacks still offered on domestic flights."
Punti negativi: "Seats are terrible, and getting worse every year, but thats coach on all airlines not just Jet Blue. Hard armrests, weirdly shaped bucket seats which are appalling in any other position than straight up with 90 degree waist bend. Thats not how humans sit for extended periods of time. A 5 degree recline is not a recline; its a joke. At least the tray table was bigger than my phablet, unlike Spirit where the napkins look like tablecloths on these ‘tables’. Overall, it is better than the cheapest airlines."

Punti negativi: "Two hours later leaving JFK"

Punti negativi: "I didn't like it at all, Jetbule should had find another airline to take me so I can arrive at around the same time , not just with the flights they offer but I should be able to get into another airline too"

Punti positivi: "Seating was fine, flight attendants were very nice. It was a short flight and everyone worked to be efficient about boarding once the plane was ready for boarding."
Punti negativi: "I wish the plane had come on time--the delay was inconvenient, although I understand sometimes the reason for delay can't be helped."

Punti positivi: "Flight attendants were very friendly, and the TV's were working on the flight (did not on the flight from FLL/EWR)."
Punti negativi: "Booked this flight to get a ride home, and in time for dinner with family. Flight was delayed 50 min. because of a delay in the arrival of the plane (not weather). During boarding process they were allowing people to get up and move around before takeoff, delaying over another 10min. When we finally arrived at 9:10 to the gate, another plane was at the gate and we did not get into the gate until 9:25. Thus, by the time the flight arrived I needed to get other transportation, cost me $25 and additional 30min. waiting for ride. This resulted in getting me home almost 2 hours late. Additional feedback: I book an aisle seat because I like being able to lift the arm on the outside, not available on this flight. I don't recall the plug for the headphones being down so far in the arm rest, thus struggled to find the plug."

Punti positivi: "What did I like? Well, I liked arriving at my destination, though getting there on Jet Blue was unpleasant."
Punti negativi: "Stressful due to delays, disorganization, lack of communication, developing-world style of service."

Punti positivi: "The seats"
Punti negativi: "The shotness of the crew and all the noise slamming around the compartments being slammed contnuously and angrily"

Punti positivi: "The chairs were comfortable"
Punti negativi: "The flight was delayed 2 1/2 hours and we were notified two hours before the flight. My husband and I had just arrived to the airport when we received the message that the flight was delayed. We waited close to five hours at the airport to go to Fort Lauderdale Florida which is only a two hour flight."

Punti positivi: "The crew was friendly and helpful as usual. There was a fair amount of leg room and overall space."
Punti negativi: "One thing that has always made JetBlue stand out has been the customer service. I get pretty motion sick on flights, especially on an empty stomach, so the snacks and meals at mealtimes have always made this my favorite airline. There was none of that this time around. It feels like JetBlue is letting itself turn into just another commercial airline - over priced flights and amenities for overrated service and a lack of care for the consumer. Not to mention we were late"

Punti negativi: "None of the TVs worked on the flight. The boarding crew in the terminal was rude and very short with everyone. i had to go up multiple times to ask about my seating assignment and was ignored and then waved away multiple times. And then as boarding began I was given a seat saying they "thought i was on standby" but i never was. i was given a seat in the last row with two other people who had infants on their laps so it was a very tight fit."

Punti positivi: "gate staff were accomodating, flight landed on time."
Punti negativi: "Crew were rude and intimidating to a family with kids, including calling my wife a liar in front of them! Unconscionable. I thought JetBlue advertises unlimited snacks, but my daughter was told 'you've had enough' when she went for seconds. Our TV sets didn't work. Our baby spilled some chips and as the flight attendant passed he looked at us and said loudly 'I wonder who made this awful mess'."

Punti positivi: "Everything went very smoothly and quickly"

Punti positivi: "Great flight, excellent service. However, no recliner, seats were torn, could be updated and console for remote was dirty."
Punti negativi: "Appearance, comfort."

Punti positivi: "glad that there was small drink and snack offered despite such a short flight. i hadn't eaten dinner so was glad to have something in my stomache. especially travelling on a late night flight arriving in city i wasn't familar."
Punti negativi: "my seat was dirty with snack crumbs from previous passenger. I didn't have anything on me to brush off so had to use my own hand to do it. that was a bit disgusting."

Punti negativi: "We were ridiculously delayed for 3 hours while other flights that I know of flying united who also had flights coming from the south were only delayed 30 minutes. I am a medical student, I had an exam the next day and this really made me livid because out of all the airlines, I chose jetfblue because I knew I could count it. I guess I can now say, every airline has screwed me over."

"TsA was fast and efficient. Boarding was effortless, fast. Having a new and clean plane only amplified the experience"

"Crew was super helpful storing my bag, seating people, etc And now they’ve started thanking their Delta frequent flyer members !! Two crew came to find me and thanked me by name"

"Airport need better directions and delta needs to be contacts if gate changes"

Punti positivi: "The flight from EWR to MSP was extremely quiet. No loud engine noises."
Punti negativi: "We were vert disappointed at the Newark Airport - the Delta Club was closed and there had been no notification prior to arriving at the airport. I certainly missed that early morning coffee."

Punti positivi: "I was moved up to comfort instead of main cabin."
Punti negativi: "The wifi didn’t seem to be working on the flight even tho it said it was equipped."

Punti positivi: "Very spacious."
Punti negativi: "N/A"

Punti positivi: "Crew was awesome!"
Punti negativi: "The boarding did not go on time. An announcement about why would have been nice. Still made it on the flight on time."

Punti positivi: "Same crew and great experiments again"
Punti negativi: "Nothing"

Punti positivi: "Kosher snacks! Thank you! Very safe and controlled Covid procedures. Made me feel safe."

Punti positivi: "Very controlled and safe Covid procedures. Outlets and screens at every seat."

Punti positivi: "Felt very clean and so glad they are not selling every seat"

Punti positivi: "It was all good glad the last leg of the trip was pleasant."

Punti positivi: "Airplane accelerated from stand-by directly to runway without preparation stop. Awesome!"

Punti positivi: "Nice crew"
Punti negativi: "No leg room for 6’6” person."

Punti negativi: "Small plane, feels cramped"

Punti positivi: "Crew was friendly"
Punti negativi: "The boarding process was rough and haphazard"

Punti negativi: "No sandwiches for sale just snack boxes"

Punti positivi: "Taco"
Punti negativi: "Taco"

Punti negativi: "Smooth on time flight"

Punti positivi: "Flight left on time"
Punti negativi: "Gate crew had trouble identyfing boarding pass on their computer. Difficulty getting on plane"

Punti positivi: "All for everithing. I thing that for the firth fly if your conditions are aceptable idillio contaci your company. Thanks you. Vega Consuelo Milano"

Punti positivi: "Fast boarding, friendly crew, and comfy seats"
Punti negativi: "It was pretty bumpy and a few times we changed altitude very quickly"

Punti positivi: "I loved the flight attendants and the desk staff everyone was so friendly and made me want to travel delta again."
Punti negativi: "Delta doesn’t offer military spouses free checked bags and I found this out at the airport. It was disheartening, but at least it’s Delta and not the airline that is supposed to represent America."

Punti positivi: "Crew was excellent, pilots informative, and a very smooth and on time departure and arrival!"
Punti negativi: "Sitting in the last row where my seat didn’t recline and it was loud and no window. It was claustrophobic!"

Punti negativi: "To many screaming kids"

Punti negativi: "Plane journey awful. Speaker had a loud buzzing noise all the time so never heard a word bad landing. Rattling plane Very cold."

Punti positivi: "On time"
Punti negativi: "Small aircraft"

Punti negativi: "Boarding issues cause delay after plane had to be replaced People were double booked Then land awaited on tarmac because of no ground crew Caused me to miss my next flight"

Punti negativi: "A parte il volo in ritardo di 1 ora e un quarto tutto bene, un po’ rumorosi i motori."

Punti positivi: "Personale cortese con servizio rinfresco compreso"
Punti negativi: "Aereo un po’ antiquato md80, con motori posti nella parte posteriore molto rumoroso e fastidiosi."

Punti negativi: "Over an hour delay before boarding due to supposedly bad weather. Because flight was overbooked they were offering $400 gift card to change to standby on another flight. If you didn’t make that flight (evening), you’d be confirmed on a flight the following morning with one stop in Detroit (we booked a nonstop to Chicago). Uh, no thanks. Then to top it off, we’ve landed and been told that it will be at least an hour before we can deplane due to no availability at the gate (it’s 1145 pm right now). All this plus their new policy of not allowing us to select our seats because we bought the cheapest tickets. Really Delta? You go ahead and cater to the rich and I’ll choose to fly with another airline."

Punti negativi: "Ho preso premium economy ma non ce la neanche appoggio piedi"

Punti negativi: "Our flight was changed/delayed because of smoke detector problems!! We lost a whole day on the trip and we are very upset"

Punti negativi: "Non ho preso questo volo da LA a Mexico City. Ho chiesto un rimborso e non mi e’ stato dato."

Punti positivi: "Flight attendants were pleasant."

Punti positivi: "Friendly service, comfortable seat, on time, no issues."

Punti positivi: "The crew was great"
Punti negativi: "The flight was 4 hours delayed"

Punti positivi: "I've always wanted to go to all five Manhattan boroughs in one day. Thanks to Delta, that happened."
Punti negativi: "The plane broke down as we were about to take off. Delta rebooked everyone on to new flights because it was pretty obvious that plane was not going to be fixed in time. The crew did their best given the situation. The situation was absolute bs though - we had to take a cab to JFK for our new flight and do the whole security thing again and all that annoying stuff. Thanks for wasting 8 hours of my life, Delta."

Punti positivi: "Il personale di Klm è stato molto gentile e anche quelli di Delta"
Punti negativi: "Troppo tempo di attesa ad Atlanta"

Punti positivi: "Flight team were wonderful!"

Punti negativi: "Lo spazio a bordo, sempre meno !"

Punti positivi: "I flew on a basic economy fare (I understand the restrictions) and was seated in Economy Comfort +, so that was appreciated."
Punti negativi: "I could see on the Fly Delta app that I had been placed in seat 10B, but neither the app nor my boarding pass gave me a group to board with, so I assumed that I needed to board with group 3, which necessitated gate-checking my rollerboard bag. Only when I approached the gate to board did I notice on the info screen that I had been "upgraded" to Comfort + and granted boarding with the Sky Priority group. I wish this had been clearer so I could have avoided waiting to board and gate-checking my bag. Minor inconvenience but room for improvement on Delta's part."

Punti negativi: "Drop off bagaglio lentissimo , 1 ora in attesa. Tre desk aperti ma due bloccati da passeggeri per 1 ora"

Punti positivi: "i liked that staff and crew were very communicative and pleasant."
Punti negativi: "one crew member didn't show up and caused delayed flight."

Punti negativi: "the short connection screwed me"

Punti positivi: "Flight was on time. Boarded quickly with no fuss."

Punti positivi: "Everything"
Punti negativi: "Good"

Punti positivi: "The Delta people were solicitous, efficient and brilliant the whole way through. We had not a bit of trouble. Our first class seats were comfortable, but with the supplied blanket, pillow and poor air conditioning it was a hot flight. The cabin personnel were wonderful as per usual, and my tasty gin and tonic soothed any discontent. I wish I could fly this way all the time!"
Punti negativi: "The private contractor handling wheelchair assistance was terrible. A Delta employee theorized that they do not pay enough to attract and retain personnel. Our pre-arranged chair was not there, multiple calls by our Delta assistant finally got us a ride to the chair holding area, but after about 45 minutes we gave up and shuffled off to the security area on foot. Thank goodness my hubby is mobile enough for that to have been an option. When we abandoned our wait we were still 4th in line for an attendant to push the chair. If Delta has any responsibility in this it would be in the retention and compensation for the private contractor."

Punti negativi: "Worst"

Punti negativi: "Ottimo"

Punti positivi: "The crew was very nice and helpful. Will definitely fly United again. The plane was very nice and updated. Had my child distracted without me providing the entertainment."
Punti negativi: "Everything was great"

Punti negativi: "They delayed the flight and announced it was because they did not have a plane."

Punti positivi: "Flight was nearly empty. So crew had plenty of time for customers."
Punti negativi: "Nothing"

Punti positivi: "Pleasant staff."
Punti negativi: "not enough room in seating area."

Punti positivi: "When it finally took off the flight itself was smooth."
Punti negativi: "Plane was delayed coming in, then we were told we were waiting on catering. Then it became a weather issue. Then we boarded. Weather got worse so they took us off. The second time we boarded and were told we’re waiting on catering who wasn’t on site then had to go through airport security. After 3HOURS , we were asked to leave the plane. For rebounding the next morning with no explanation. The next morning the flight was delayed an additional 3HOURS. We were never given food in all this time of a wait. This became an 18+ hour delay. We definitely missed our connection and they rebooked it."

Punti positivi: "The crew was amazing as always with United."
Punti negativi: "I believe that the food would had been better."

Punti positivi: "I have long legs. My seat a window exit seat had enough legroom so that I did not feel cramped"

Punti positivi: "Friendly helpful crew"
Punti negativi: "Everything spot on! Perfect! Thanks!!"

Punti negativi: "I choosed this very very expensive flight because it was so import to be home in CPH at 9.00 for an important meeting. My flight from Chicago was delayed and nothing was done by the pilots to arrive on time. Despite the delay, I managed to arrive on time to my Connecting flight to CPH - only to realize that I was moved to a later flight. Now I have spent 2.300 USD on a poor flight that do NOT bring me to my destination on time. I am a frequent flyer, and will do everything I can Avoiding United going forward. Never United again"

Punti negativi: "The plane was great. Just the wait time in between flights was painful. Newark was such a huge airport and they have the most amazing amount of charging stations, but no true lounge area for people with extended stays."

Punti negativi: "Il personale dovrebbe imparare a parlere meglio l'inglese e soprattutto a dare indicazioni corrette!!"

Punti negativi: "Da milano a new york ho pagato il bagaglio da stiva 52,00€ arrivata a New York per Nashville ho dovuto pagare altri 65$ Per la mia borsa altrimenti non mi facevano imbarcare ASSURDO!!! Al ritorno da Nashville a New york ho pagato 30$ per il bagaglio da stiva e altri 60$ per ill volo per Milano."

Punti negativi: "Il personale agli imbarchi dovrebbe essere più gentile e cortese!!"

Punti positivi: "Crew was very helpful for me with a personal issue."

Punti positivi: "Volo breve ma piacevole Buono lo spazio per le gambe Gradevole lo staff a Bordo !"
Punti negativi: "Niente da segnalare"

Punti negativi: "Nessun pasto su un volo di 6 Ore??? Il cibo era a pagamento! Niente cuscini (ci hanno detto all’inizio dell’imbarco non abbiamo cuscini usate i vostri capotti come cuscini. Non importa che non ci siano cuscini ma e ridicolo di fare l’annuncio chiedendo di usare i propri capoti come cuscini Cuffie a pagamento ! Sul serio?"

Punti negativi: "Delayed"

Punti positivi: "Pulizia aereo"
Punti negativi: "Trolley a bordo senza poterlo collocare sopra la cappelliera corrispondente al posto assegnato"

Punti positivi: "In my opinion, United has one of the most corteous crews among all airlines. I’ve never had any problems with their flight attendants being rude or grumpy."

Punti positivi: "Nice seats"
Punti negativi: "No headphones available. No menu selection available."

Punti positivi: "The new Polaris business cabin is awesome"

Punti positivi: "The new Polaris business cabin on 777-200 is awesome"

Punti negativi: "il bagaglio è stato consegnato con un giorno di ritardo, nonostante abbia superato i controlli della dogana correttamente (l'ho riposizionato personalmente sul secondo rullo)"

Punti positivi: "Entertainment in aereo"
Punti negativi: "Pasta scadente. Aggiungere pizza alla offerta di cibo. Facilmente refrigerabile e impossibile che sia cattiva. Facile da mangiare."

Punti positivi: "I fly with United often, even before United was United when they were still Continental. I remember the seats being more comfortable and having a few more inches of room. I sat in the last row out of my own choosing because the middle seat was empty. However, I didn’t realize the last row seats don’t recline. I was just glad the flight was only two hours long."
Punti negativi: "No free entertainment. You have to pay for everything now. The seats are smaller than what I remember."

Punti positivi: "PERSONALE OTTIMO, IL MIGLIORE MAI AVUTO"

Punti negativi: "Delayed due to a late crew member. Arrived 2 hours late into O'Hare making for a very tight connection. Other than the delay, all was fine."

Punti positivi: "Good crew, good first class , quick boarding"
Punti negativi: "WiFi was slow"

Punti negativi: "Delayed"

Punti positivi: "We had tickets for 2150 flight, and they moved us to earlier flight on our request with no additional charge. Everyone was very professional, and flight was smooth, and we even arived earlier than scheduled. Thank you."

Punti positivi: "Great"
Punti negativi: "Nothing"

Punti positivi: "Il Posto Al mio fianco era libero"
Punti negativi: "Divertimento a pagamento"

Punti positivi: "I has two seats cose ro me empty!"
Punti negativi: "The video entertainment was not free."

Punti positivi: "Will never fly UNITED again no matter how cheap!!!!!"
Punti negativi: "Will never fly UNITED again no matter how cheap!!!!!"

Punti positivi: "sistema di intrattenimento buono"
Punti negativi: "il volo San Francisco Toronto è partito in ritardo e durante tutto il volo il personale non è stato in grado di darci alcuna informazione riguardo alla connection per Milano (medesima compagnia.....). Tutti quelli che avevano coincidenze strette sull'aereo per ogni parte del mondo erano allibiti da questa mancanza di informazioni, Una volta arrivati a Toronto il personale di terra non sapeva nulla e siamo dovuti correre fino al gate seguendo le indicazioni dei monitor che davano lo stato del volo come "Boarding". Arrivati trafelati al gate abbiamo scoperto che il volo era partito mezz'ora prima e si erano dimenticati di aggiornare lo stato del volo sui monitor......................... Dopo un'ora di attesa al banco dell'assistenza ci hanno mandati in hotel e dato il biglietto per il volo del giorno successivo. Parte dei pasti li abbiamo pagati di tasca nostra visti i pochi dollari di buono per mangiare (7$ per la colazione, 10$ per pranzo e 15$ per la cena, spendibili esclusivamente all'Holiday Inn dove la sola colazione a buffet costava 17$ + tasse..."

Punti negativi: "volo in ritardissimo e cibo a pagamento"

Punti negativi: "Confusion and lack of communication about the extra screening process in the airport right before boarding. No information provided ahead of time, to alert me to arrive at the boarding gate early for the extra screening. After I passed through the extra security screening at the gate in Munich, and then went to the counter to complete the extra passport check and security questions, I was asked to step aside and wait. No one told me why. I had to insist on an explanation to the airline staff, and realized there was a mistake - they thought I had not gone through the extra security screening before going to the passport check counter, but I had. This created extra stress and delay for me, as this took place when boarding had started. Respectfully, I suggest that staff is more communicative."

Punti positivi: "Nothing"
Punti negativi: "3 hours late. No sympathy for missing last bus out of O'Hare."

Punti negativi: "I don't understand the purpose of basic economy. I bought my ticket months ahead of time and paid over $300 for it. Only to find out when it was time to board that I wasn't guaranteed a seat. EVEN THOUGH I BOUGHT A TICKET AND IT WASNT CHEAP. I was put on a waitlist and finally got a ticket after boarding was supposed to be over. I was appalled by the whole thing. Doing away with basic economy or just giving those who buy those tickets the basic rights that should come with an airline ticket should be considered. How can you deny someone a seat if they bought a ticket months ahead of time? What if I wasn't lucky and couldn't get a seat? Wait until the next flight hours later and get put on a waitlist there too? Something needs to change."

Punti positivi: "Was very bad weather conditions and the crew really did well"
Punti negativi: "We bought very cheap tickets, not understanding that we were put at the back and had NO flexibility with the tickets. Treated like ppl with "cheap tickets"."

Punti negativi: "The seats are wayyyyyyy to close together. Everyone in my rows had their knees pressed up against the seat infront of them. The tv seemed like some sort of ritual torture lots of commercials and ads. Pay extra is you don't want to be indoctrinated."

Punti positivi: "Spazio per le gambe leggermente maggiore rispetto al volo di andata operato da Lufthansa, schermo per l'intrattenimento e scelta di film/serie tv molto buoni."
Punti negativi: "Inaccettabile che le hostess siano scortesi e rispondano in modo brusco a domande (tipo dove si trovano le toilette) fatte con gentilezza! Viaggio tantissimo, ma non mi era mai capitato, neanche nelle low cost, che passando con il carrello delle bevande, la hostess sbraitasse "Something?" ai passeggeri, quasi correndo, e che sembrasse addirittura scocciata se viene fermata per dell'acqua!! Pessima impressione, che ha reso ancora più sgradevole un red-eye flight che già di per sè non è un'esperienza piacevole."

Punti negativi: "Are the rows getting even smaller?!"

Punti positivi: "passengers & crew were friendly & upbeat"
Punti negativi: "many boarding time changes & a gate change. The most extreme was from Noon to 11:45a back to 9:15a for the original 8a boarding time ... a couple of very turbulent pockets that caused some passengers to scream."

Punti negativi: "Newark's security line is a logistic horror"

Punti positivi: "I was able to get to my destination safely"
Punti negativi: "Poor customer service and lack in interest in helping with a situation that I had with connecting flights and very limited time."

Punti positivi: "STROOPWAFELS!! Waffle cookies was an delicious treat on board. United should offer this snack on all routes. Chairs were comfy on this type of airplane for economy."
Punti negativi: "Middle seat. Oh well"

Punti negativi: "My flight was delay and they change gate like 3 times and when it was boarding time they didn't announce that they were already boarding then when we landed in Chicago it took a long time for the luggage to come out."

Punti negativi: "I was in the center bulkhead seat with an very oversized man on the aisle seat with a "service dog". It was not a service dog in the sense that it was all over the place--on my feet and in the aisle where it tripped a stewardess more than once and she told him it couldn't be in the aisle. So it pushed over to my seat because the guy was just to big to share his legroom. It shredded napkins the man dropped which a trained dog would not do. it bounced his tray table up causing him to drop his two vodkas. I had to have the stewardess tell him to move his arm and body out of my seat so I could stow my tray for landing. When waiting for my ride outside the dog was off lease and ran into the pickup lanes where the man had to chase him down. A true service dog would never behave like that."

Punti positivi: "Always great flying united"

Punti positivi: "Seat was not comfortable. But plane was on time and crew members were polite."
Punti negativi: "Improve seats."

Punti negativi: "Didn’t let me in on the plane and plane wasn’t boarding yet they made me miss my flight"

Punti positivi: "Crew, seat contable and price was great"

Punti negativi: "I had an issue with their policy on face masks. I came wearing one, but was told that my mask was not allowed because it had some sort of filter/valve on it. Now I do understand the theory behind not allowing masks with valves, because they are supposed to let moisture out. But there are two layers of material that stood between my face and the filter/valve of my mask. Besides for an N95, I have not seen a mask where there was no material blocking the inner side of the filter/valve. I could have simply ripped the filter/valve off the mask and there wouldn't have been an issue, because my mask would still have no holes, and would be a complete face covering. The implication I got from this experience was that material itself does nothing to keep particulates from passing through, which means that we are all wearing masks as a placebo to keep people from panicking."

Punti positivi: "Crew was very nice."
Punti negativi: "They really packed us in like sardines and did not enforce any mask-wearing."

Punti negativi: "Too many people, some people are flying sick . I just wish someone would check their temperature"

Punti positivi: "Big seats"
Punti negativi: "Free wifi"

Punti negativi: "Free baggage and seats"

Punti negativi: "Constant meaningless delay’s."

Punti positivi: "Everything"

Punti negativi: "Flight delayed one hour. Second time in one day. Seats uncomfortable. Flight was completely booked. No consideration for Covid. Should keep middle seats open."

Punti positivi: "None"
Punti negativi: "Every thing"

Punti negativi: "Hospitality, comfort, fees for everything"

Punti positivi: "Good services"
Punti negativi: "Free snacks"

Punti positivi: "One of the flight attendant accommodated our seats due to wheelchair service."
Punti negativi: "We are in covid19 and social distancing was not properly in place. Our seats are ere too close together. 6ft was not at all practice! Also, the Lady who checked our bags in was very rude. She over charged me and was throwing my bags. Customer service by her was totally horrible!"

Punti positivi: "Noooooo"
Punti negativi: "The check in staff. Had No sympathy that I had to leave my things because I was not charged the 1st time I went. But I. The way back u was getting charged I had the same bags as the 1st flight. Then 1 of my kids mask broke and I had no card mask should be giving out if a person is not weak g one. I am very unhappy with spirit"

Punti negativi: "During this pandemic they could have just refunded out money but instead they have, thru Kayak, just got it all confusing. Not sure where to go to get credit on a flight i dont even want to book but from what i heard is pigeon holed that its use it or lose it. Good Job. Spirit and Kayak. The Spirit of ripping off America."

Punti positivi: "Bad experience I was sitting in the last row and half way through the flight one of the toilets got clogged and started to overflow and smell up the area. There was a puddle of water running down towards the isle and the crew member was telling her colleagues to leave it alone and let it run so she can see how bad it gets for when we land. Extremely unsanitary and unexceptable to travel with that smell and conditions. Plus to top it all off towards the end the overhead bin got jammed and I had to wait for someone to pop in open, again its unfortunate I had to go through this. Never again, I would not recommend spirit sorry."

Punti positivi: "Crew was nice. However the spirit airline attendant at the desk told me to gate check my bag. I stood there waiting for someone to grab my bag for sometime. So I asked the stewardess and she told me just to bring the bag in and put my carry on in the over head compartment."
Punti negativi: "However the desk attendant came on the aircraft took my bag out of the overhead compartment. And then left it outside or the plane. I waited at the airport for until 1:30am before I got a confirmation that the back was in fact at Newark still. I had a nursing convention to go to and I had no clothing. So I had to Uber to Walmart than Uber back to my hotel. So I didn’t get any sleep. I didn’t check into my hotel til 4am due to a negligent spirit employee. I paid for the checked bag and there was plenty of space in the over head compartment. She caused me unnecessary stress and an embarrassing morning with my administrators due to my lack of sleep."

Punti positivi: "Nothing"
Punti negativi: "The flight was over three hours delayed They charge you for putting a bag in the overhead compartment They charge you for WATER There is no room whatsover in the seats Stewards ignore you Very disorganized"

Punti negativi: "Confort"

Punti positivi: "Nothing."
Punti negativi: "My flight was delayed 7 hours. I never recieved an e-mail letting me know of this even though I gave my email when I bought the tickets so that I would get updates on the flight. I checked the flight status before leaving my house at 2am and the flight was still on time. After driving 2 hours to the airport and going through security I found out that my flight was being delayed 7 hours and no representative was even at the gate to speak with. All I was given was one $14 meal voucher which didn’t even cover a full meal at the airport. It’s told that the issue was mechanical but I later found out that te first flight had been over booked and the 1pm flight didn’t have enough people on it so they made everyone on at 6am flight wait until 1pm to fly out. Once on the plane, the seats were hard and uncomfortable and the plane was cold. I am extremely disasiflied and will never use Spirit again."

Punti positivi: "NOTHING WAS GOOD ABOUT THIS FLIGHT!"
Punti negativi: "I received notices of delayed departure of two hours but that same notice showed the arrived was delayed by over four hours. I called and talked to an agent and asked how my flight could have all of sudden gotten two hours longer and was told the delayed departure was correct and the arrive time was not. He said it was a mechanical issue and could change so I should still go to the airport an hour before my original departure time, which I did. When I arrived the flight was now delayed by more than four hours and I was told it was due to the crew being timed out so I had to sit there for five hours waiting to leave. I should be compensated for this error but cannot find out how to do that!"

Punti positivi: "L’atterraggio"
Punti negativi: "Delay"

Punti positivi: "Flight departed early and landed almost 40 minutes early. Good service. Nice crew. I paid extra for the big First seat."
Punti negativi: "Still no frills. No internet. No power for your computer. No reclining seats."

Punti negativi: "1. Flippant staff - it is not "hip" to be rude 2. We felt hostage on this plane. Not even water is available for free. 3. We ended up paying A LOT more for this flight, which is supposed to be a super economy flight. My bad for not understanding how gosh darn cheap this airline is. Had to pay even for carry on and to even get a seat assignment. Thia is NOT a family friendly airline. 4. Web site is all about bait and switch. When I logged on, initial rates low, then when I signed in, all rates increased."

Punti negativi: "Spirit Airlines does not care AT ALL. I will never fly them again. No explanation of delay, which then led to a full cancellation, in which they then had us waiting in a line for 20 minutes until they (finally?) ejected us out of the security zone because they put our bags at baggage claim, so I wasn't able to buy a flight at a desk from another airlines right nearby because I had to go back through security so they messed up my timing entirely. I have also not received my refund for my baggage / seat extras and it's been a full week. Horrendous. If I could give them negative ratings I would."

Punti negativi: "Flight was late by an hour. This then caused us to have to wait over 2 hours on the plane to be able to get off. US customs was backed up with flights that should have arrived after us. This caused us to miss our connection. The connection time for us was 3 hours and we still missed that flight. They then suggested that it was not their fault and that they would get us on the next flight on the next day at night. We decided to get our money back and bought a ticket with Southwest Airlines instead. They lack in taking responsibility for their mistakes. Their employees don't care and continue on as if nothing is wrong. Our whole flight missed each and every connection. we are all here with Southwest ready to fly out in a couple of hours."

Punti positivi: "Nothing"
Punti negativi: "Flight was cancelled TWICE in one day. I ended up having to book on another airlines and paid quadruple the original price out of my own pocket. Spirit told me I should go to the airport (an hour away), and they would "try" to make put me on a flight with another carrier. This was a business trip and I absolutely had to be there for a certain time, so I couldn't risk waiting on Spirit to "try" and place me with no guarantees. They gave me two $50 flight vouchers, as if I'll ever fly with them again! Awful, stressful experience."

Punti positivi: "Buying the ticket and checking in were good experiences. Getting updates about the flight was a good thing too."
Punti negativi: "I didn't get a choice on seat assignment. The flight attendants were loud and bumped into me quite often when two were passing on the aisle. I requested to not do that as there is only space for one body to go through. I got 'I'm only trying to do my job' to dismiss my request. Heard complains from one attendant about the delay causing her to miss her sleeping hours. Was not able to relax because of the attendant's loud conversation with one of the passengers and the loud noises made by the slamming of the doors in the food and refreshment area. Tried to keep occupied but the tray was too small to place my apple laptop. So just tried to squeeze myself in my seat to avoid being bopped into my head and shoulders. Not a very relaxing flight. Was not impressed about the are of a customer comfort. Another passengers were also complaining."

Punti negativi: "My flight was cancelled less than 2 hours before the departure. I was told this at the airline counter. I took 7 o'clock AMTRAK to go Chicago and then took Blue line (45 minutes) to get to O'Hara airport. The girl at the counter did not explain why the airplane was cancelled. She offered a flight next day at the same time. My poster presentation was at 8:30AM next day. There was no alternative flight from Chicago to Boston. I just cannot believe this. I totally missed my conference presentation. BAD!"

Punti negativi: "flight attendant did not make the person in front of me put their seatback up for takeoff or landing, and I was the row before emergency row so it was hard to get in the seat or out! The 3-4 minute sales pitch for a credit card was over the top after being nickel and dimed for everything from boarding priority, seat selection, and bags. Spirit should not be listed with other airlines on flight services such as Kayak because of their hidden fees, and charging for carry on items. You should not have to sign up for their frequent flyer program in order to print a boarding pass."

Punti negativi: "I didn't like anything. Will never book with Kayak or spirit. My flight from Chicago to Minneapolis was cancelled and I have still not got my refund. Pathetic!"

Punti negativi: "Myself and fifteen year old daughter exited plane from Ft. Myers to grab a quick bite to eat and upon returning to same plane with printed boarding passes and assigned seats our boarding passes did not scan correctly. At this time there was about 30 or so people behind us to board as there was plenty of time. We were asked to step aside and a employee was trying to figure things out. In the meantime ALL people in line were allowed on plane even though several had problems but were quickly fixed! At last second we were told to board the plane and try to find two seats. Only one was left on flight and we were told they had to leave and sorry but we must exit plane! Worst I have ever been treated by an airline ever in all my years of travel! I did get some money compensation, rented a car and drove 13 hours to Chicago! Awful way to end a vacation!"

Punti positivi: "Not much"
Punti negativi: "Were unable to get boarding pass at check-in desk unless an extra fee was paid; instead was required to get boarding pass at kiosk. Doors to plane were closed 30 minutes prior to scheduled flight time (the flight was delayed through no fault of Spirit; not blaming them for the additional wait at the flight gate). Distance between seats is smaller than on other airlines; quite uncomfortable. Baggage fee was excessive; We checked our baggage even though it was carry-on size because it cost even more to bring a carry-on. No frills is an understatement.....even beverage service was not included in cost. Spirit is no bargain even though it looks like they are the cheapest when you book the flight. I made the mistake of forgetting how miserable Spirit flights are, lured by the "cheap" fare. Will not forget and accidentally use them again!"

Punti negativi: "During a difficult weather situation, Spirit was absolutely useless and left us stranded for a week. With storms on the East Coast, Spirit cancelled flights two days in a row (as did all other airlines). However, with Spirit, the website was useless for rebooking ourselves, and there were so few representatives at the airport and to reach a rep on the phone that we waited several hours just to be able to rebook at the airport. In the end, Spirit could not get us on another flight out for 7 more days. Causing extreme additional expense to me and my travel partner. I will never risk flying Spirit again."

Punti positivi: "Friendly employees"
Punti negativi: "Spirit canceled our flight and their only solution was refund or wait 3 days until they could get us home. Had to spend thousands to rebook to get us home the next day on another again. Never again."

Punti positivi: "none"
Punti negativi: "ONLY ONE CARRY ON PERMITTED, THAT IS NOT EVEN A CARRY ON, IT IS A 'PERSONAL BAG' THAT YOU CAN'T EVEN FIT A PAIR OF PANTS IN IT!!! I FELT ROBBED, TAKEN ADVANTAGE OF. MY LUGGAGE WAS MORE EXPENSIVE THAN MY FLIHTG TICKET, I MEAN I HAD TO PAY TWICE FOR CARRYING A PAIR OF PANTS AND A LAPTOP. I WILL MAKE SURE, NOT TO RECOMMEND SPIRIT AIRLINE TO ANY OF THE PEOPLE I KNOW AND THEY KNOW. I FELT INSPIRED BY THIS HORRIBLE EXPERIENCE TO CREATE A BLOG JUST TO PRVENT OTHER USERS FROM THE LACK OF INFORMATION REGARDING THIS COMPANY. In addition to that, in my three hours flight I had to pay for WATER and the seats were stock (meaning that none of the seats were adjustable)."

Punti positivi: "Boarding was easy. Flight had a few bumps but we were instructed to put on seat belts & then it was calm. Our flight attendants were friendly & efficient. I had an emotional support dog w/ me & they located a seat for me where there wasn't 3 across. SO nice of them & the lady on the aisle petted my dog on & off during the flight & thanked us for making her flight nicer. Had a smooth landing. When we got off they said good bye to my dog! What a nice crew! Flight left on time & arrived on time as well."
Punti negativi: "I enjoyed everything especially the crew."

Punti positivi: "We could sit"
Punti negativi: "One hour late, no explanation why. One member of staff very rude."

Punti positivi: "NOTHING!"
Punti negativi: "There were 5 of us who were trying to print our boarding passes. We were close to the 45 minute cutoff but there was still a man there who could've helped us but he insisted that there was nothing he could do! We walked around the freaking airport and no one could help us. We called the 800 number, no help. They even wanted us to buy a WHOLE NEW TICKET, with NO discount! Never again will I fly Spirit. Found a cheaper, nicer flight with someone else AND they didn't charge for everything like Spirit does! Ugh. Worst experience flying EVER!"

Punti positivi: "I got to my destinations safely."
Punti negativi: "You don't actually save money with this airline, which is something I had to learn the hard way apparently. You could hardly understand the pilot when he made announcements and the crew wasn't exactly rude, but definitely weren't kind and warm either. The man next to me pushed his button for someone to assist him and asked that they throw his trash away (not cool on the man's part, I'll admit that, because the crew was doing walk-throughs for trash every 5 minutes it seemed). But, the passenger next to me did not deserve the passive aggressive help he received. The seats are uncomfortable and don't seem worth the money/weight they must have saved. While I admire the mission to save fuel, I think the cons outweigh the pros of this airline. I'll happily return to Southwest or Virgin."

Punti positivi: "n/a"
Punti negativi: "The flight was cancelled due to the plane being stuck in another city due to weather. I've had this happen before with other airlines, and they were able to rebook me on another airline's flight, with no price difference. With Spirit, they only were able to refund my money or move me to another date, four days later, which would have caused me to miss the event I was supposed to attend over the weekend. I thought since I was flying solo, without my kids in tow, using a cut-rate airline would have worked out. I've had no problems with JetBlue or SW in the past. But I would stay away from using Spirit."

Punti positivi: "NOTHING POSITIVE!"
Punti negativi: "They chose to cancel the return flight within 2 hours of the scheduled departure and were not at all helpful trying to get anyone out on any other airlines (because they're next available flight to that destination was 4 days out...) Not to mention on the initial flight to my destination, they had everyone board the plane 40 minutes early and then told everyone they had to all evacuate the plane and delayed the flight for 4 hours for NO reason!!!!! I would highly recommend avoiding flying spirit airlines at all cost, what I thought was a decent deal ended costing me an extra $400 for my last minute one-way trip and adding many many hours to my time traveling......"

Punti positivi: "Nothing"
Punti negativi: "I missed the flight due to circumstances beyond my control and called Spirit right as the flight was taking off. They had marked me as a no show despite my having checked in and told me there were literally no options to fly later and that I would have to buy entirely new tickets. Not only that, but I couldn't even take the return flight because they were cancelling the entire itinerary! The customer service line was rude as well. I fly frequently and I have never been treated like this by an airline. It was a hugely stressful and frustrating experience, and at the end of it I was not only out the money I had paid for the Spirit ticket but also had to pay for a brand new round trip ticket at great expense. I am extremely displeased."

Punti positivi: "Some of the flight attendents were hilarious! It almost (not quite) makes up for their poor service."
Punti negativi: "They cancelled our flight on the way back, which happens a lot I understand. The earlist flight they could give us was more than a week later, and they offered no other solutions. We ended up spending twice as much as we were given back for our cancelled flight in order to get home. Not only were they not helpful in finding this flight (my husband had to run around the airport looking for a flight home) but they also could not confirm the amount that would be refunded when we called back later. They also give you a lot of hidden fees (i.e. $90 for a carryon rountrip)."

Punti positivi: "When a plane arrives late the turn around time is amazing. Doesn't take them much time at all to get going again. Attendants and pilots were professional."
Punti negativi: "Boarding is a mess. You may board by zones but it really doesn't seem to workout. About half the people respect the order about half do not. People cut in line when they haven't even been there waiting. Do something like Southwest and have us board by groupings. They are much smaller units and people get in their correct order. You guys can get portable ones. That would move you all up significantly in the boarding process. That is by far the worst of all categories. The ladies at the gate really can't police that, make it easy for those who are boarding by having a clear and organized process."

Punti positivi: "Nothing"
Punti negativi: "The extreme restrictions on luggage are very hard to deal with, and during the flight there are constant announcements for drinks and snacks for sale. Considering the base rate for a flight is only a little less than other airlines, and if you decide to pay for a reasonably-sized suitcase it's actually more expensive than other airlines, it doesn't make a lot of sense to fly with Spirit. It also feels like they're doing you a favor for even letting you on the plane, rather than grateful for your business. The entire Spirit experience drives me up a wall."

Punti positivi: "Only their initial "SUCKER PRICE" that does NOT include any luggage or the ability to sit with your family without paying extra!!!"
Punti negativi: "They use an initial "SUCKER PRICE" which does NOT include ANY LUGGAGE or the ability to SIT WITH YOUR FAMILY without paying extra!! $50 extra for each piece of luggage ... EACH WAY1 If you don't pay at the check in counter they charge $100 for each piece of luggage - each way and that includes ANY BACKPACK WITH WHEELS! $25 FOR EACH FAMILY MEMBER TO SIT TOGETHER!!!! NO COMPLIMENTARY FOOD OR DRINK. 2 sodas are $5! (can't buy just one) NO none zero entertainment, not even a radio channel."

Punti positivi: "They canceled the flight with no notification or any further explanation both ways, weather was good ! The next available flight was 24 hours later and with extra stop and wait time 6 hours. They also charge extra for your luggage, you are allow to take only small handbag everything ales is extra charge. They canceled flights both ways, a trip from hell thanks to Spirit airlines. They have worst costumer service ever and will not do anything to accommodate their costumers, all they can say is "sorry but there is nothing we can do." We ask for a supervisor after they change our flight on the way back as well from 12:05 am to 8:25 am and than again to 1:45 pm, supervisor said that "she is is truly sorry, but unfortunately there is nothing she can do" !!!??? I suggest that they send notification to their costumers in reasonable time before the flight departure about any travel changes, not once you are already at the airport."