Trova voli economici da Milano per le Bermuda

Punti positivi: "Crew was amazing and super professional. The seats were trash. Very uncomfortable"
Punti negativi: "Better seats in the plane? Is that possible to change? Lol"

Punti positivi: "everything was just as comforting as it was pre-pandemic"

Punti positivi: "The flight from EWR to MSP was extremely quiet. No loud engine noises."
Punti negativi: "We were vert disappointed at the Newark Airport - the Delta Club was closed and there had been no notification prior to arriving at the airport. I certainly missed that early morning coffee."

Punti positivi: "Flight experience was good"
Punti negativi: "Delayed bording 1.5 hours due to staffing issues"

Punti positivi: "The entertainer system was down all of the flight, could not charge my phone. Crew was polite but Curt."

Punti positivi: "The crew was very kind."
Punti negativi: "Th plain boarding took much longer, we flew in circles above JFK, waited for a gate for us, then waited for all passengers with connecting flights to get off because we were late and that resulted in a VERY long process for the rest of us. The descent into the airport was also not the smoothest, but it was a smaller plane."

Punti negativi: "Seats could have been more comfortable. No space. Food made me sick."

Punti positivi: "Great crew, nice plane, awesomeness me entertainment"

Punti positivi: "The plane was brand new!"
Punti negativi: "Every time my husband and I fly our seats get changed from our original picks. I make sure the tickets are linked and they still move us. Very irritating not sitting together especially when you take the time to ensure it doesn't happen."

Punti positivi: "Very nice, pleasant crew."
Punti negativi: "Extended turbulence was very uncomfortable. One toilet out of service. Otherwise good flight."

Punti positivi: "Just the crew was super sweet and amazing. Everything else sucks. My seat won't recline and the flights get delayed all the time. Worst was the state LaGuardia is in right now."
Punti negativi: "More on time performance would be great from Delta. Seats that actually recline and not get stuck. Screens in all the seats to enjoy entertainment."

Punti negativi: "A Boeing 757 should not be used for a 6+ hour flight"

Punti positivi: "Inflight entertainment was great. Movies, games, moving map. Best I’ve ever seen in main cabin for free."
Punti negativi: "The seating was too cramped. It’s extremely uncomfortable. Seems tighter both on knees and elbows."

Punti positivi: "Great experience!"

Punti positivi: "The crew rocked!!!! Professional and fun. We enjoyed the music."
Punti negativi: "WiFi didn’t work well. Still great flight."

Punti positivi: "What did you like? Decent meals, no charge for cocktails, blankets, pillows and head sets for everyone, friendly flight attendants, excellent entertainment options."

Punti positivi: "The crew was great. Flight was on time. Although crowded, boarded went smoothly."
Punti negativi: "Checking bags in Reno was a bit chaotic. Only one representative was there to assist when we arrived an hour before the flight. When others arrived to assist, people went directly to counter and were helped before those of us who had been waiting in line. My seat back screen did not work ."

Punti negativi: "The flight was 2.5 hours late. Then it was freezing in the flight. I let the crew know and it warmed up at the front and back of the plane but it was unbearable in the middle. It took me two hours to warm back up!"

Punti positivi: "Everything was great. Has nothing to do with the airline, just rough weather."
Punti negativi: "The stewardess could come around more. Just twice. Once for food. Once for trash. Just me tho"

Punti positivi: "No major delays and able to make my connection. It was a standard flight without too much to report on"
Punti negativi: "wish there could be less trash generated on airplanes. I notices that Flight Attendants on this flight separated the plastic cups from the trash, and I hope this got recycled."

Punti positivi: "All for everithing. I thing that for the firth fly if your conditions are aceptable idillio contaci your company. Thanks you. Vega Consuelo Milano"

Punti positivi: "Nice plane and super nice crew."

Punti positivi: "From the gate agent to flight attendants the flight was great"
Punti negativi: "The sky lounge to few bathrooms"

Punti positivi: "On time"
Punti negativi: "The charging ports didn’t work, seats were avianle unable to move to a different one."

Punti positivi: "Flight attendants were excellent, flight from Milan to JFK, while long was reasonably comfortable. Food was pretty good. Lots of free movie and TV choices. Leg room was OK."
Punti negativi: "It would be nice if the seats leaned back just a little more for sleeping. Make certain you have used the restroom before you get to JFK and customs. Customs was a pain but I had lots of time between flights."

Punti positivi: "Pilot welcome to the plan was very nice seats was comfortable food was good"
Punti negativi: "Crew attaitude is not really pleasant with passengers"

Punti positivi: "I’ve been very pleased with our travel via Delta. The comfort + option is just perfect for my husband and I. Seats are comfy, plenty of leg room, dedicated overhead bins, and wonderful employees."
Punti negativi: "It’s very hard to hear the flight attendants and pilots announcements. There was a loud buzzing that overwhelmed the voices."

Punti negativi: "A parte il volo in ritardo di 1 ora e un quarto tutto bene, un po’ rumorosi i motori."

Punti positivi: "Personale cortese con servizio rinfresco compreso"
Punti negativi: "Aereo un po’ antiquato md80, con motori posti nella parte posteriore molto rumoroso e fastidiosi."

Punti positivi: "Boarding was fast and well planned. The pilot was talking to the passengers politely, was updating about the flight every time when it was turbulence. The crew is very smiling, sweet and nice. The snacks are good and fresh. Very clean airplane with a good fresh odor. Good job! You are fantastic!"

Punti positivi: "Quick flight"

Punti negativi: "Ho preso premium economy ma non ce la neanche appoggio piedi"

Punti positivi: "Staff friendly and helpful. Some turbulence due to having to fly over tropical storm. Like the games and movies available."
Punti negativi: "The cabin was very warm."

Punti positivi: "Great flight attendants and very clean"

Punti negativi: "Non ho preso questo volo da LA a Mexico City. Ho chiesto un rimborso e non mi e’ stato dato."

Punti positivi: "Pilots and crew did an amazing job during unstable air coming into Pittsburgh. Great job."

Punti positivi: "Il personale di Klm è stato molto gentile e anche quelli di Delta"
Punti negativi: "Troppo tempo di attesa ad Atlanta"

Punti negativi: "Lo spazio a bordo, sempre meno !"

Punti negativi: "Drop off bagaglio lentissimo , 1 ora in attesa. Tre desk aperti ma due bloccati da passeggeri per 1 ora"

Punti positivi: "Very comfortable"
Punti negativi: "Nothing, besides the flight was slightly delayed but not by long"

Punti positivi: "Crew member Lori was exceptional. Great detail to safety and customer service!"

Punti positivi: "Staff smooth flight great landing and free movies"
Punti negativi: "Everything was perfect"

Punti positivi: "on-time and quick boarding times"
Punti negativi: "Waiting too long before take off with no circulation of cool air"

Punti negativi: "Ottimo"

Punti positivi: "The gate crew was great, so was the flight crew. My journey home was quite calming."
Punti negativi: "The delay, I know it was due to storms."

Punti positivi: "Posto molto comodo, viaggio fluido e ben organizzato"

Punti positivi: "Personale cortese ed efficiente. Viaggio piacevole"
Punti negativi: "Aereo un po' datato, manutenzioni necessarie in alcune finiture."

Punti positivi: "Porsha. The best flight attendant ever. Not"
Punti negativi: "Liked everything"

Punti positivi: "Even with the weather being bad, the flight crew handled the situation really well. No one on the plane freaked out which was awesome, so I'm happy with the way they handled it."
Punti negativi: "The weather was pretty nasty so we had to be re-routed to Cleveland to get more gas before landing in Columbus. It definitely wasn't the airline's fault, but it still was annoying. Thankfully I didn't miss anything!"

"Check in at the Heathrow BA could have been more organised. At G check in BA had 8 open for World & Europe with a steady flow of about 15 in line where as regular check in was 9 open. I counted 9 rows 50, that 450. I spoke to a BA person that they could have changed the ratio of checking to reflect the amount. All in all with Covid it worked out ok even though plane was 50 min late. Glenn"

"We went Economy, all 4 of us and the flight was pleasant and the crew was attentive. Its an older airplane, but well updated and the crew was super attentive."

"The company did not know how to handle COVID bureaucracy efficiently or even correctly. We were asked to fill in four forms when only one is needed or even checked at all. I had to come in early to the airport, take a COVID test and then wait in the airport departure lobby for almost 1h to check in while waiting for the test results. Given that I spent a substantial amount to get a business ticket, I expected my time to be respected and to have business facilities made available. Once reached, the lounge now has an ordering system instead of self-service. The food was honestly disgusting, cold boiled rice without any salt and some "Spanish chorizo chicken" that had no chorizo and tasted like boiled chicken dropped in reheated tomato sauce. The plane departed one hour late. The business class seat was small, but comfortable. The company sent a boiler plate email apologizing which is something you appreciate the first time and it becomes grating when you get more than one per week."

Punti negativi: "Cibo"

Punti positivi: "Quick boarding, arrived 30 min early, fast exit and quick bag retrieval"

Punti positivi: "Crew was amazing."
Punti negativi: "First leg of our trip on British air on a smaller plane with lots of comfort and room. Our 2nd and long leg was on a larger and newer plane. Leg room and room for the tray table was so tight and uncomfortable for a long Flight. Paid extra for end seating and using British air for transfers through Heathrow as an American Air partner. Will try to avoid the extra cost in the future."

Punti positivi: "The crew were amazing and attentive"
Punti negativi: "nothing that i can think of"

Punti positivi: "Crew was great. Seats and leg room better than other airlines."

Punti positivi: "Niente"
Punti negativi: "Volo in overbooking ho dovuto imbarcare i passeggini Cibo a pagamento Personale scortese"

Punti positivi: "Tutto bene"

Punti negativi: "They took too long for check in. The crew was confused"

Punti positivi: "L'hostess"
Punti negativi: "Private bus for business class would be better"

Punti positivi: "Crew was great, plenty of food."
Punti negativi: "The announcements ran a bit long toward the end of the flight. Quite a bit long"

Punti negativi: "The problem was the airline losing our luggage."

Punti negativi: "Lo scalo del ritorno è stato troppo breve e a causato lo smarrimento del bagaglio . Inoltre un viaggio che dura un giorno intero deve comprendere almeno un pasto nella tariffa"

Punti negativi: "Scalo troppo breve al ritorno che ha causato lo smarrimento del bagaglio Un viaggio che dura un giorno intero deve almeno garantire un pasto incluso"

Punti negativi: "Tempo di off-boarding"

Punti positivi: "Crew was good. Cramped seating as usual."
Punti negativi: "Extra seat leg and knee room like 4 more inches would make all the difference in the world."

Punti negativi: "I film in italiano sono limitati"

Punti positivi: "Nulla, solo discomfort"
Punti negativi: "Accoglienza e puntualità"

Punti negativi: "Na"

Punti positivi: "The crew was great, however the other passengers made the flight back unbearable. Everything from bad body odour to a child kicking my seat."
Punti negativi: "I didn’t realize I had to preselect food options prior to. There wasn’t a veggie option when they got to me. The crew was super apologetic even though it was my fault."

Punti positivi: "I enjoyed my flight very much. It was excellent . the crew was especially pleasant and excellent"

Punti negativi: "Il ritardo di 1 ora per la partenza"

Punti negativi: "Il ritardo di più di un’ora della partenza è inaccettabile per una compagnia aerea come la BA"

Punti positivi: "The ice cream bar served as a snack."
Punti negativi: "The flight left late. It was one of the most turbulent flights I’ve ever taken-multiple people threw up, including my son 5 times. The in flight entertainment didn’t work and service wasn’t great."

Punti negativi: "No individual TV on such a long flight"

Punti positivi: "Meal service"
Punti negativi: "Security at Heathrow. Check-in at b.s. was very v3ry slow. Charged us for coffee and tea flight from map to heathrow"

Punti negativi: "The worst flight I took in years. A dated airplane, with seats uncomfortable and worn off, an inflight entertainment system that looked straight from the 90s. We had. 1:20h delay ( announced on board ) on departure as the engine had to be repaired and replacement parts installed."

Punti positivi: "Cleanliness of the plane, comfort on board"
Punti negativi: "Totally unpolite personnel at Heathrow airport. We were at the beginning of the line, but they forced us to check-in the cabin bag, asserting that the flight was packed and there was no space available. The girl that was checking our ticket didn't answer our questions regarding the reason, and told us to speak with her boss. Her boss told us pointlessly that our bag was chosen randomly. In the end, we had to put in a little plastic bag everything valuable we had in the baggage, though on the plane there was plenty of space available in the overhead lockers."

Punti positivi: "Check in was a breeze, and the food was good!"
Punti negativi: "Our flight was delayed d/t engine trouble, & we missed our re-booked connecting flights twice & finally our third flight was only available to a different city than originally planned.. (Newark, NJ instead of JFK) In compensation, we were offered a coffee voucher but had to dead run to catch the next flight. No time for coffee."

Punti negativi: "Neppure un bicchiere d’acqua. Volo da 40 anni non mi era mai capitato."

Punti negativi: "No free juice and water. Everything is for purchase. No seatback entertainment. No internet."

Punti negativi: "Very disappoint as British Airways company. No difference with low costs companies."

Punti positivi: "Poco"
Punti negativi: "Il volo con 45' di ritardo (una consuetudine guardando i giorni precedenti). All'arrivo ancora attesa all'interno del aeromobile, perché il terminal non era pronto. Nel 2018 è inaccettabile, i mezzi di comunicazione esistono e funzionano. Assurdo!"

Punti positivi: "Poco"
Punti negativi: "All'arrivo attesa all'interno del aeromobile (20/30', perché il terminal era guasto e non si trovava un' autoscala per scendere). Assurdo!"

Punti positivi: "Il posto"
Punti negativi: "Dormivo e non mi hanno avvertito della partenza ritardata"

Punti positivi: "Quick flight"
Punti negativi: "Boarding ticketing had rude personnel"

Punti positivi: "la puntualità"
Punti negativi: "la difficoltà all'imabrco per l'eccesso di bagagli a mano. avrei oreferito un imbarco forzato in stiva per un certo numero di passeggeri (io ero gruppo 4 e probabile canditato ...) perchè troppe persone portano come secondo bagaglio item troppo grandi e invece di inserirli sotto i sedili li devono mettono nei comparti overhead. non ci sta più nulla! il personale èstato comunque premuroso e gentile (con con grande professionalità) riducendo il fastidio. era venerdì sera."

Punti positivi: "la puntualità"
Punti negativi: "volendo essere critici durante la notte ua tutti i costi n maggiore servizio di bevande sarebbe stato aprrezzato ma ho comunque dormito parecchie ore e forse ho perso dei passaggi"

Punti positivi: "Spazio in più in larghezza e per le gambe. Vale il maggior costo."

Punti positivi: "Partenza in orario, arrivo in anticipo. Personale cortese"
Punti negativi: "British è ormai come ryan, non danno gratis neanche un bicchiere d'acqua. Su un volo di due ore intorno a mezzogiorno se vuoi uno snack lo paghi"

Punti positivi: "Niente"
Punti negativi: "Non sono riusciti a farci stare seduti insieme, sedili rotti, tray rotto. Peggio di così?"

Punti positivi: "volo di per se tranquillo e staff eccellente"
Punti negativi: "in London city non c'è una Lounge di BA il volo è partito con 30 minuti e più di ritardo l'aeroporto è piccolo e trafficatissimo"

Punti negativi: "Old aircraft with limited space and entertainment (Business class). One hour delay on arrival."

Punti positivi: "Flight was on time. Snacks and beverages available all time."
Punti negativi: "Flight was operated by American Airlines. Aircraft was insanely old, with no personal entertainment system, but only a few overhead monitors for all passengers, which played OLD movies. That is unbelievable and unacceptable in 2018. Seats pitch was pretty small and I even had to fly on a broken seat that would not recline, for a 11 hours flight. The most uncomfortable flight I have ever flew. If that wasn't enough to make the experience the worst possible, flight attendance was rude! I strongly suggest to avoid American Airlines at all cost."

Punti negativi: "We were late..had issues with carry-on unnecessarily... They didn't even serve water"

Punti positivi: "Very comfortable aircraft (I got a seat in the middle of two other people in economy class, but the seat was so comftorable I could sleep easily througout the whole flight) and very good service. Good wine selection. Not many movies, but good ones."
Punti negativi: "Food quality can be improved, although I had worse. I had to pay 70€ for 5 kg excess weight of my lagguage, usually other companies do not make me pay anything. Some delay in the boarding process."

Punti positivi: "Quite fast boarding process."
Punti negativi: "Had to pay 70€ for 5kg excess weight of my lagguage. I understand the aircraft is small, but my final destination was New York, and usually companies such as delta or emirates don't make me pay anything. No online entertainment, no food served, not even a bottle of water."

Punti negativi: "Seats not the comfortable. Small space. Took off late and crew made it seem that rebooking our connecting flight would be a piece of cake when in reality we had to wait in line for four hours before even getting to speak to someone about it."

Punti positivi: "Being a tall guy, I appreciated the extra legroom in first class."
Punti negativi: "The boarding in Burbank was chaotic and caused delays. Resulting in a longer delay to my final destination."

Punti negativi: "No beverages were available to even purchase!"

Punti positivi: "The 1st class crew were amazing!"

Punti positivi: "Crew"
Punti negativi: "Be on time"

Punti positivi: "Polite crew"
Punti negativi: "Nothing. Easy going flight"

Punti positivi: "Crew was great!"
Punti negativi: "I'm a frequent flyer with AA; it's very dissapointing that I have missed my connections with AA about 60% of the time this year. I don't know what's going on with the airline, but it seems they are falling behind the curve in terms of punctuality. Seriously thinking about changing airlines."

Punti negativi: "Difficult time connecting to wifi."

Punti positivi: "Great Crew"
Punti negativi: "More room"

Punti positivi: "Kindness of the staff at the airport."
Punti negativi: "Being accommodated when your flight gets delayed over 14hrs. Not living in the area and all decent hotels booked up, me and my mother were forced to try to sleep on the floor at JFK, among a mother and two young children. That was a bad experience."

Punti positivi: "Fast and professional"
Punti negativi: "Seats are really small, the A/C doesn’t work very well, very uncomfortable seats"

Punti negativi: "They cancelled two of my flights in one weekend. We will not use American Airlines again."

Punti positivi: "Crew entertainment"
Punti negativi: "Seat cushions"

Punti positivi: "The seats were very comfortable, The staff were nice, the food was ok."
Punti negativi: "The food could have been better but was ok."

Punti negativi: "Flight attendant was very rude on Flight AA3451 on April 25th"

Punti negativi: "Because of 12 hr between original flight and this flight, we drive"

Punti positivi: "Seat was comfortable"

Punti positivi: "Plane was late in arriving so boarding was delayed. Took off 1/2 hour late, but landed on time in Miami."
Punti negativi: "Snack offered by American could be better than some dry cookies. Especially for Diabetic passengers."

Punti positivi: "A couple crew members were great and attentive. A couple seemed like they would’ve rather been anywhere else."
Punti negativi: "This plane is so outdated. For such a long flight, these days entertainment is everything. The movies got interrupted every time an announcement was made (as in the screens went black and never came back on only the sound) this happened to 3 movies! The “wifi” completely useless."

Punti positivi: "I like to staff and flight."
Punti negativi: "My legs are too long for the seats"

Punti positivi: "Solo la cortesia di uno steward italiano"
Punti negativi: "Tutto, assurda l’assenza di on board entertainment"

Punti positivi: "Niente"
Punti negativi: "No schermo per visione film Qualità del cibo scadente Servizio a bordo mediocre"

Punti negativi: "baggage damaged and lost"

Punti positivi: "The food choices were good and the entertainment."
Punti negativi: "The seats were uncomfortable and the tray table was really low."

Punti negativi: "Delayed for mechanical."

Punti positivi: "Room between rows Entertainment from St Louis to Phoenix"

Punti positivi: "The way the pilot and crew handled the "injured" passenger."
Punti negativi: "Fizzy bubbles felt on my arm and hair as flight attendant passing out drinks. She was filling them too full."

Punti negativi: "The cabin crew on the flight to Barcelona acted like they really didn't want to be there. From telling me that they'd serve everyone when they had the chance when I asked for water to shouting down the aisles to each other while passengers tried to sleep and having an overall feeling of being incredibly stressed out by basic requests (a bottle of water, help operating the entertainment screen, etc), they made the flight decidedly less enjoyable than an intercontinental flight in economy class already is. They were not rude to me personally, more just disinterested and apathetic, but I did witness one of the flight attendants being downright rude to another passenger. This was not a British Airways crew, but an American Airlines crew, and they treated us like they were doing us a favor by paying us any attention rather than treating us like it is their job to serve passengers courteously."

Punti positivi: "N/a"
Punti negativi: "Read above."

Punti positivi: "Seats were nice, service came pretty quickly considering the size of the plane, boarding went reasonably quick"
Punti negativi: "Started boarding and didn't announce another delay till we're on the aircraft, sitting in the gate for an hour and a half. My audio jack was broken and regardless, it will still trying to charge me for everything even though i was force to be squashed between two people who are also frustrated about sitting doing nothing."

Punti positivi: "Aero e spaziozo."
Punti negativi: "x 5 ore di viaggio un bichere di aqua e un biscotto."

Punti positivi: "Great flat beds, entertainment, noise cancelling headphones. Awesome 3 course meal."
Punti negativi: "Could have made the bar area more exciting ... as Virgin Atlantic bars do."

Punti negativi: "'ll volo da Philadelphia a Washington ha ritardato più di 5 ore"

Punti negativi: "Il volo era stato overbooked"

Punti negativi: "We were asked to board then had to sit for an hour while they did system checks in the heat. The air conditioning was not working, they didn't offer us anything to drink.... it could have been handled differently. Why didn't they just leave us in the terminal until everything was ready for us?"

Punti positivi: "Il cibo discreto"
Punti negativi: "Tutto scomodo, sedili stretti e scomodi, niente schermo Tv personale, aereo vecchissimo ma soprattutto un gran freddo. Tutti i passeggeri imbottiti e neanche dopo le ripetute richieste la temperatura è rimasta per tutta la durata"

Punti positivi: "tutto ok"

Punti positivi: "Imbarco"
Punti negativi: "Sedili scomodi e mancanza di televisore personale"

Punti positivi: "nice people taking care of us during the flight"
Punti negativi: "in Miami, had to change gate 2 times, from D38 to E9,than to D7."

Punti positivi: "Not much"
Punti negativi: "SFO employee told me wrong gate as gate number changed. Missed flight. Layover in Chicago delayed 3.5 hours."

Punti positivi: "The digital entertainment was off the chart. It kept me awake during the whole flight. A flight feels shorter when one becomes entertain instead of nodding off and on, which makes the flight feels longer than it really was."
Punti negativi: "I am vegan. So I guess I am minority for now, but I hope some of the food in the futures also cater to those of us that don't eat any type of animal product. One only can hope!."

Punti positivi: "Staff was friendly, helpful, flight was on time, seats were comfortable, worked with me to sit next to my wife. The meal and one of the snacks was really good."
Punti negativi: "Bag drop process at CDG was long and confusing, but the staff were doing all they could to help us get through it. Bravo to them. The food could have been a little healthier (a little too much of it was high in sugar)."

Punti positivi: "Got to my destination without any delays"
Punti negativi: "I booked a window seat and sat by a wall instead with no window. Seats were very cramped."

Punti negativi: "The video monitor for my seat was broken. So, low entertainment score."

Punti negativi: "Aereo vecchio"

Punti positivi: "crew was nice. Plane seemed new with nice seats. Entertainment was nice feature."

Punti negativi: "Tight conditions, lousy movies& music, video system did not work well, 1 hour wait on runway"

Punti negativi: "He flight was extremely cold and they did not have any blankets. Very uncomfortable."

Punti positivi: ".."
Punti negativi: ".."

Punti positivi: "The crew relax and smile"
Punti negativi: "very small seats"

Punti negativi: "When I booked the flight, I hadn't realized that British Airlways had contracted the flight out to be operated by American Airlines. The flight was delayed in Paris and I ended up missing my connecting flight through JFK to DC. Though we were told on the plane that we would be given assistance upon landing and helped in an expedited manner through customs, instead I was briefly informed I had missed my connecting flight, handed an envelope, and told I needed to now travel to Laguardia Airport. No other information or assistance was provided. I was not given a reason why I needed to travel an hour in NYC traffic to switch airports nor was I given any help through customs. The shuttle I was told to take was unable to take me to the correct terminal, so I needed to get on a secondary shuttle. Again, after a 7 hour international flight, little assistance or aid was provided. I was barely able to make it through security in time to catch the new flight. Additionally, the actual flight from Paris to JFK lacked basic in-flight entertainment that almost any international flight would have. I will not be traveling on American Airlines again, and I am hopeful that Kayak and BA will be more clear in the future."

"Getting a snack of peanuts would be better than the snack provided, pretzels."

Punti positivi: "The crew was nice"
Punti negativi: "I was ok but my daughters luggage didn’t arrive when we arrived which I found weird when we took the same flights"

Punti negativi: "Nothing"

Punti positivi: "The crew did it’s best to get us on ASAP"
Punti negativi: "The plan was late. Very late. And we started late which made it worse. The seats have no cushion. So it feels like your sitting on metal."

Punti positivi: "The crew on today’s flight were phenomenal!! Wish I got their names. But as my mother worked for AC for 26 years so I travelled A LOT!! Have to say they were the best I can ever remember!"
Punti negativi: "When checking in all three Aguiar seats were rows away from each other. Bus to plane was not convenient. Think assistance and children should be last on to decrease wait time as they will also be last off. Just felt that for years."

Punti positivi: "Food OK, seating OK, crew professional."
Punti negativi: "Air Canada, whose flight this was, was understaffed and disorganized in Milan. No kiosks for self service, no identification of which line to wait in for what, lines spilling over into common area with >100 people and their luggage waiting. Waited almost an hour just to get a boarding pass."

Punti negativi: "-35 minute delay"

Punti positivi: "Air Canada crews continue to be friendly, polite and proactive, and definitely earn their best-in-North-America ranking."
Punti negativi: "I haven't flown AC in a while, but I remember this flight having dinner service and cookies + ice cream. While the printed menus themselves have improved, I would have preferred dinner service over breakfast especially as those with connecting flights get another breakfast no matter how short."

Punti positivi: "Super comfortable business class seats"

Punti positivi: "On time, smooth flight, good movie choices"
Punti negativi: "Cramped seating"

Punti negativi: "Bags didn't get loaded, plane delayed. Poor customer service."

Punti positivi: "Short of the entertainment system incident, the service was pleasant. It was nice to NOT be on a full flight and have both seats to myself."
Punti negativi: "Entertainment system was not working, and crew was fairly nonchalant about it. In the past they at least apologized and on the better end gave out drink vouchers. Not this time."

Punti positivi: "Niente"
Punti negativi: "Tutto sono rimasta molto delusa perché per troppo non sono riuscita a prendere il volo abbendo la mia carta di embarcó i El posto per problemi di documenti che no sapevo in fine no se a cercato di trovare una soluzione i o perso il volo"

Punti positivi: "Where we sat."
Punti negativi: "Earphones plug ins were scanty in their connections"

Punti positivi: "Flight and crew were good . Not even peanuts or pretzels served , sat on plane for 5.5 hours ."
Punti negativi: "Air Canada customer service on ground is horrible .my original flight I booked for my son’s wedding was cancelled and I was told they will put me on another flight a day later or I could get a refund.... not professional , not caring ."

Punti negativi: "No regard to passengers schedules I was supposed to be home 4 hrs ago. Still waiting for the flight home. Family informed me that the weather is great back home. So not an excuse!"

Punti positivi: "Airplane was very clean. Flight was smooth and timely"
Punti negativi: "Food was terrible. Certain attendant was condescending and rude for absolutely no reason."

Punti negativi: "No tv on the plane for a ocean flight from Venice to Montreal From Montreal to Los Angeles, 6 hours, no free food was given."

Punti negativi: "No tv on the plane for a ocean flight from Venice to Montreal From Montreal to Los Angeles, 6 hours, no free food was given."

Punti negativi: "Everything. Will not fly air Canada again. Even if it costs me more money."

Punti positivi: "The food needs much improvement and needs to be healthy !!!"

Punti positivi: "Airbus 787"

Punti positivi: "This was my smoothest flight I have had. I was traveling alone which probably made it better."
Punti negativi: "The fact that I never have this kind of experience when I have my family with me and we have special needs e.g. Stroller, baby, checked baggage, and kind of change to the itinerary."

Punti positivi: "Nothing"
Punti negativi: "Was delayed 2 hours on the way there (MTL to NYC). On the way back my flight was cancelled and was booked on the next flight. I had my gfs bday and couldn't miss it. What a bad experience."

Punti positivi: "Food and staff."
Punti negativi: "Rushed to get connection flight at Vancouver. The official One hour 10 minutes connection time shrunk down to about 45 minutes, which is too short considering that most flights leave late from Chicago with an overly busy airport take-off schedule."

Punti positivi: "Flight was delayed 4 hours, however the boarding was efficient and the crew were very friendly."

Punti negativi: "Our flight was cancelled after already waiting through a 3.5 hour delay. The inbound flight was delayed due to weather, and as a result, there was no crew available for our flight. This left us stranded at Pearson at 3am with no Air Canada agents available for assistance. After a two hour wait on hold with Air Canada customer service, we were told the earliest flight we could get on was two days later. Unacceptable. We ended up having to buy tickets with WestJet. Weather delays are understandable. Not having sufficient customer service agents available for assistance nor having enough crew on call is inexcusable and incompetent."

Punti positivi: "The woman I spoke to on the phone was pleasant and helpful. It's certainly not Air Canada's fault that my flight was canceled, but communication and support structures could be better."
Punti negativi: "I think more support staff are needed, especially during the winter during bad weather. I discovered my flight was cancelled when I randomly walked past the departures board on the way to the bathroom--no announcement was made at the gate. There was no one at the gate. I waited for 30+ minutes on hold on the phone, while waiting in an unmoving line at the terminal's single customer service desk, before being booked on a new flight."

Punti negativi: "Delayed 3 hours"

Punti positivi: "Efficient boarding and unloading. Cabin service was fine but the food in economy was marginal."
Punti negativi: "The food was too TV dinner like. Lufthansa did much better."

Punti positivi: "we sat on the airplane for over 3 hrs , waiting for someone to clean the waste water from the plane.! it was very alarming the lack of service , never seen anything like that before !"

Punti positivi: "Flight was on time"
Punti negativi: "Nothing."

Punti negativi: "Personal movies had horrid sound"

Punti positivi: "Crew members were courteous and generally helpful - though a call placed for help was not acknowledged (given 15 minutes, then gave up - though it was not during the meal service). The aircraft is very nice. Food was quite good, and the entertainment options were excellent."
Punti negativi: "Boarding and getting off the plane took a loooong while...."

Punti positivi: "Plenty of beverages provided and friendly crew."
Punti negativi: "Entertainment app had to be downloaded prior to take-off to access many of the entertainment features such as movies."

Punti positivi: "All the crew was nice and helpful"
Punti negativi: "No wifi, bad tv options, bad food,"

Punti positivi: "The flight attendants tried their hardest to keep issue minimal."
Punti negativi: "The second engine needed for take off had issues so the airline tried to get second engine replaced. Unfortunately the second engine also controlled the air conditioning. We waited through 3 engine replacement tries in the hot Italian summer inside a hot cabin with approximately 150 passengers. Almost an hour later, engine was replaced but damage was done. Many transfer flights had to be rescheduled for later flights. Where was the reimbursement???? Just a million thanks for our patience. Time is money"

Punti positivi: "They surprisingly didn't lose our bags...on this flight."
Punti negativi: "Where to start?! Air Canada is by far the worst airline I have ever flown on. initially there was no information on what gate we were supposed to go to. The timeline of when the gate was going to be told ended up being 45 minutes later than initially projected which turned out to be an hour before the flight was supposed to take off, which didn't leave much time to make it through passport control and to the correct gate. The flight was then delayed over an hour before we were able to board. Once we boarded the flight, we were delayed again an additional hour. We finally took off and landed in Toronto to be delayed yet again before we could go to our gate. Once we go to our gate (close to 30 minutes after landing) the gate would not work and we were stuck on the plan an additional 30 minutes. What was supposed to be about a 9 hour flight turned into almost 12 hours of misery. I will never fly air canada again. The best part about air canada is how every canadian I talked to say "oh yeah, they are such a "terrible" or "shitty" airline."

Punti positivi: "From the comfort of the seats to the movies to the great tasting food, there isn't anything they could have done to make my flight any better. Thank you Air Canada."

Punti negativi: "We had a terrible time trying to get in contact with Air Canada. We spent literally hours on hold and multiple times we hung up without any answer. Customer service needs to drastically improve."

Punti positivi: "We were safe."
Punti negativi: "Big problems with frequent flyer miles. After a number of hours into the effort I am told my miles won't count. For the average airline it takes about 30 seconds to join the frequent flyer club. Air Canada now is my last choice for long flights. Ok maybe before Frontier."

Punti negativi: "My flight was delayed all the way up until 11:40pm."

Punti positivi: "SAME AS ABOVE."
Punti negativi: "."

Punti negativi: "Original flite cancelled!!"

Punti positivi: "I somehow got upgraded to business class. It was an incredible experience. What is there not to like about free champagne, a great selection of wines, a seat that feels like a bad, and the best service? Highly highly recommend."
Punti negativi: "Nothing. Everything was amazing."

Punti positivi: "The crew members tried their best in the unfortunate circumstance and the choices of movies was okay but it was better than nothing."
Punti negativi: "I chose to fly directly to save time, and I spent the extra $100 for choosing this option over flights with a layover. I ended up waiting an additional 2 and a half hours before the flight took off -- in this time I also requested for a blanket since the air craft got cold. There was an extra charge for this as well. It is ridiculous considering, the purpose of my flight choice was to ensure that I saved time and in return I paid for the convenience, ironically it didn't work out that way. There was no form of compensation."

Punti negativi: "My luggage got lost. That happens sometimes. It showed up in NY after 2 days, but did not arrive at my house until FIVE days later. And even then, the delivery company contracted by air canada would not bring it to my front door, so I had to leave my building to go meet them. With small kids in the house and being home alWhy is this my responsibility?"

Punti positivi: "Cabin crews and the actual flight was an alright experience, it was the personnel on the ground."
Punti negativi: "Lack of personnel in cdg for checking bags & rude personnel on the ground."

Punti positivi: "Great flight. Friendly attendants."
Punti negativi: "Nothing that I didn't like"

Punti positivi: "Safe and efficient."
Punti negativi: "Poor seat room. Food quality mediocre."