Trova voli economici per Ubud

Punti negativi: "Luggages weren’t transferred to Bali together with my flight. Gate check in stroller was sent to baggage claim without notification. I was waiting the whole time after exiting plane."

Punti positivi: "Seating was spacious, crew was attentive. Boarding was efficient."
Punti negativi: "The food choice was not pleasing to me."

Punti positivi: "Satisfied and feel good on Singapore airlines, definitely will consider next trip"

Punti positivi: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Punti negativi: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."

Punti positivi: "Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty."

Punti positivi: "Good seats with great screens. Usb, headphone jack that works with regular headphones, and a regular power outlet! Tray tables upgraded overall and have a mirror behind a slide. Even the seatback pockets are better with multiple pockets including one that fits most mobile phones. The windows turn tinted blue instead of drawing shades down—what?!"
Punti negativi: "would like regular water bottles to be available for drinking"

Punti positivi: "Spacious business class seats, toilets super clean and well stocked. The best eye shades ever encountered."
Punti negativi: "Nothing"

Punti negativi: "Older plane not so comfortable for a long flight. Movies, not much choice and far away from seat."

Punti positivi: "Very comfortable"
Punti negativi: "I don’t see anything I didn’t like"

Punti positivi: "Singapore has always been my preferred airline because they give excellent service, excellent food and the crew are very polite. aircraft new and comfortable, I finally had a flatbed"
Punti negativi: "the call button did not work the tray table was almost impossible to pull in and out (BC)"

Punti positivi: "check-in, priority lane, BKK-SKL, boarding, crew, cabin, disembark, baggage claim to cab home"
Punti negativi: "baby crying throughout the flight"

Punti negativi: "SQ860 flight on 4th April morning delayed and greatly affected my today trip scheduled."

Punti positivi: "Very good service."

Punti positivi: "Great entertainment system for a short haul fl flight"
Punti negativi: "Terrible food"

Punti positivi: "Service by the crew was great"
Punti negativi: "Food in the economy class was not so great Options provided were not tasty. Each meal tasted same. No kid option available. Tastier options available on other major international flights."

Punti negativi: "I Booked a flight that stated that it only had one stop in singapore, then direct to SFO after arriving in singapore i was told that i had to go to a transfer counter, that there was a problem with my ticket. after arriving at the transfer counter they took my boarding pass for my dircet flight to SFO, & told me that i now had a stop in hong kong, that the direct flight to SFO was over booked!! this is not right i wouldn't of booked this flight if they had been truthfull about the extra stop. i will never use singapore airline or kayak again!!!"

Punti positivi: "The seat is good. Entertainment is good."
Punti negativi: "Luggage was damaged. The partner airline was terrible. The crew was chaotic at serving food. A few has really bad attitude."

Punti positivi: "I am disabled traveling with my 96-year-old father. the Singapore Air crew helped us beyond all expectations on our 3 flights: JFK-FRA, FRA-SIN & SIN-DEN. most especially in Germany!"
Punti negativi: "I need to upgrade our return flight SIN-LHR & can’t figure out how. also would like to modify trip, but it’s so difficult. deLancey Whitmer 1 (203) 838-6808"

Punti negativi: "The seats and there is not much leg room"

Punti positivi: "More leg room than other airlines, superb service and excellent food!"

Punti positivi: "Everyone was cold asking for blankets it was freezing on that plane only major complaint, I love the airlines, the flight attendants are lovely and gracious, they really do try. Such a nice treat after flying United airlines all year!"
Punti negativi: "Too cold"

Punti negativi: "Our flight to Bali was cancelled due to the volcano eruption. We did not receive any compensation, but Singapore/Silk Airlines told us they were able to get us a flight home to LAX instead, but that it wouldn't be until the next day. We spent money on a hotel and food and waited until the next morning, got to the airport early for check in only to find that Singapore/Silk had in fact, given up our seats that they had promised us. They said that we now would have to wait another day just to get a flight from Singapore to LAX. We asked to speak with a manager, and eventually were able to get two seats due to cancellations. This was intended to be a very special and romantic trip that was essentially ruined. Since no one could have anticipated that the volcano would cause cancellation, we should be refunded for our flights. We are so crushed that we did not get to go to Bali, and now we may NEVER get to go because we are out of money. At the VERY least, the leg of our flights from Singapore to Bali, and Bali to Singapore, should be refunded. We are extremely disappointed."

Punti positivi: "Entertainment even in economy class was excellent -- tons of movies, games, etc. Cabin crew were friendly. Bathroom was very large."
Punti negativi: "In economy, seating was incredibly tight (very little legroom) and at least in my seat, very little reclining. For a 14 hour flight through the night, it made it very difficult to actually get any rest. Food was OK."

Punti positivi: "Everything great personnel"

Punti positivi: "ending meal was very late like an hour or less before landing"
Punti negativi: "racial discrimination by the flight attendants thinking that I didn't know Japanese language even though I was white. I could see it happening."

Punti positivi: "Just a generic flight. Had nice movies but nothing special."
Punti negativi: "I felt very cramped and though it's nothing with the airline I had 2 crying babies right near me during the flight."

Punti positivi: "Upgraded to biz class, which was fantastic"

Punti positivi: "Food, entertainment, cleanliness of the restrooms"
Punti negativi: "I was travelling with a toddler and they did not have a toy or activity to give her on a 15 hour flight. We were told to keep our seats upright during meal times and to keeo our window shutters down during other times. This made sense. But there were passengers right in front of us who had their seats reclined during meal time and the crew did not tell them anything."

Punti positivi: "Punctuality"
Punti negativi: "Food wise can be improved. But for flight meat from ecomnomy class; it's considered good enough."

Punti positivi: "Getting up at 4am on a Monday (post Singapore 7s) - couldn't have been a better timing for a free upgrade (as the plane was full). Travelling on Singapore Air is always a pleasure - but that made it even better....."

Punti negativi: "Crew rarely walked aisles with water. Gluten free meal was mediocre. Seat was old and uncomfortable. Entertainment options were mediocre."

Punti negativi: "cramped uncomfortable seats freezing cold"

Punti positivi: "The staff was very friendly and helpful. I got plenty of meals and they easily accommodated my vegetarian diet!"

Punti positivi: "Crew was outstanding"
Punti negativi: "No sound on my entertainment system"

Punti negativi: "Flight was delayed, but other than that, flight was great."

Punti positivi: "Comfortable seats."
Punti negativi: "We were supposed to fly back to Los Angeles from Tokyo on Wednesday, August 24th. We got to Tokyo Narita a little later than planned due to the Narita Express train being delayed. I had received emails that our flight had changed gates, and was then delayed, but when my sister and I went to check into our flight, we were told we were unable to board because it was too late. I thought it was absurd because the flight had not even started boarding, and I had gotten an email saying it was delayed. We tried to reason with them, but they would not let us on the flight. It was imperative that we got back to Los Angeles on Wednesday, but all our plans were ruined due to them bumping us off the flight. My sister had a connecting flight to Boston, which she then had to reschedule and was charged for. We were stuck another night in Tokyo, where we had to spend money on a hotel. The Singapore Airlines attendants eventually informed us that we could get on a flight the next day. This delayed us by 24 hours, which was highly inconvenient. It was also especially unnecessary since due to the flight being delayed, we would have absolutely been able to make it. I do not appreciate being bumped off of a flight due to airlines wanting to make more money, especially being stuck overseas. Its not like it was a domestic flight where we could just hop on another one in the next few hours, this totally derailed all of our plans. I do not appreciate the inflexibility of the Singapore Airlines agents, and this is not an experience that makes me want to recommend flying with Singapore Airlines. I appreciate that they did not charge us, however it was a major inconvenience that could have simply been avoided by better customer service and understanding."

Punti positivi: "I have always enjoyed flying on Singapore Airlines. There were no delays on my connecting flight coming out of Tokyo to Los Angeles. The huge plane was like flying in a small "transportable town.""
Punti negativi: "I had a long connection wait in Tokyo, but that was not too bad since I got a great price on the round trip ticket - less than $700!"

Punti positivi: "Singapore airlines was awesome. I really enjoyed the hospitality of the cabin crew. They were very helpful and very eager to fill my needs. I will fly Singapore Airlines again without hesitation."
Punti negativi: "Be more descriptive with which connecting flights we need to go on. We were not aware we we're supposed to get on Silk Air as one of our connecting flights, but we did eventually figure it out. It would really help to let us know your subsidiary companies."

Punti positivi: "The service"
Punti negativi: "The quality of the red wine"

Punti positivi: "Service and Operation"
Punti negativi: "The plane ... its old, in need of a new interior as things are falling off and dirty ... Flew business class and although the service makes up for the old aircraft, i think SQ can do so much better !!!"

Punti positivi: "Excellent service by SingaporeAirlines. Nothing more to ask for... everything was very good."
Punti negativi: "the food I pre-ordered wasn't available in one of the meals (premium economy class)"

Punti positivi: "If youre searching for airlines with best timing no delay and great service, book your flight with singapore airlines without any hesitation"

Punti positivi: "The usual SQ charm was in effect during the flight - the crew was great, helpful without being intrusive, and the Krisflyet experience (albeit an older B777-300) was still good and enjoyable."
Punti negativi: "The Milanese boarding crew was a little unexpectedly rude - the Milanese ladies were just kinda shouting at everyone and ordering unclear instructions. I also sat near the bathroom (seats 43A and C) and the smell was sometimes a bit strong. Also slightly disappointing was how quickly the chicken ran out on the way up!"

Punti negativi: "Had a 14hr layover and you do not compisate for hotel room. Most uncomfortable day of my life."

Punti positivi: "The brand new plane, the crew"
Punti negativi: "The tastless food and the old entertainment system which was a bit outdated technologically"

Punti positivi: "Great inflight entertainment options! Food was good"

Punti negativi: "plane was cold inside brrr"

Punti negativi: "plane was freezing cold"

Punti positivi: "Great customer service and flight arrived before time."

Punti positivi: "Good food, great crew."
Punti negativi: "Both coming and going my transatlantic flights were delayed. first time to address a mechanical problem with the heating/cooling system of the aircraft (1 hour +) and the return flight was delayed for more than 2.5 hours with no explanation."

Punti positivi: "Great food."
Punti negativi: "Nothing. It was very pleasant."

Punti positivi: "Ottimo il cibo."
Punti negativi: "Non era possibile vedere la mappa in tempo reale del volo."

Punti positivi: "Ottimo il cibo."

Punti positivi: "The entertainment part."
Punti negativi: "It wasn't comfortable. They never give you a gate number in your ticket and I had to go and ask for it many times.No Internet, you had to pay to get access, why should I when you pay a lot of money for your ticket. Food choices sucked because they said sorry we only have one item from the menu...really? You are making me eat something that I don't want to eat.."

Punti negativi: "Checked bag got ruined, servie was terrible"

Punti positivi: "Quick, easy, and friendly staff. The seats were comfortable and the boarding process was fairly quick and painless."

Punti positivi: "Service."

Punti positivi: "emergency row had plenty of leg room."
Punti negativi: "don't recall getting an email reminder to check in ahead of time, so did when i arrived at airport... i guess this resulted in the emergency row seating, which, while having plenty of leg room, apparently is the least important when it comes to service. overlooked several times, my peers and i in the row had no food choices, and were given what was leftover, often lukewarm."

Punti negativi: "Always same food each time bad experience"

Punti positivi: "Food was excellent"
Punti negativi: "Seats a little cramped"

Punti positivi: "I enjoyed the tasty meals:)"
Punti negativi: "Short space for legs"

Punti positivi: "The service was excellent. It will be the airline for me the next time I am going to Europe"

Punti positivi: "Being on the flight was great. The plane was very nice, the food was great and the service was wonderful."
Punti negativi: "If you want to change your flight they DO NOT work with you. You have to appear in person at the airport when this may be a huge inconvenience for you. Also, they do not speak very good English, so, it takes forever to get your message across. If you have any issues at all this could create a nightmare. They canceled our return flight and when I finally got a hold of someone they kept blaming it on me saying that I canceled the flight. You just can't understand them it's super frustrating."

Punti positivi: "As compared to other intl flts I think leg room should be improved. Secondly the tv module system has problems in both leg of flts the system was jammed and would not go to next step. Very limited choice of Indian movies"

Punti positivi: "Ottimo cibo e pulizia."
Punti negativi: "Nella tratta Pisa-Istanbul mancavano i monitor per intrattenimento, ma comunque il volo non era troppo lungo e quindi più di tanto non si è sentita la mancanza."

Punti positivi: "As always, the food is excellent"
Punti negativi: "Leg room a bit tight"

Punti negativi: "I HAVE A BIG COMPLAIN AND I WANT TO BE CONTACTED BY THE PERSON WHO IS RESPONSIBLE FOR THIS SITUATION!!!!! I ORDERED A CHAIR FOR MY MOM, SHE HAS 74 YEARS , SHE COULDN'T SPEAK ENGLISH, ONLY HER NATIVE LANGUAGE, ROMANIAN.SO, I TALKED WITH MR. OMAR, YOUR REPRESENT AND I ORDERED A WHEELCHAIR AND OF COURSE, A PERSON WHO HELPED HER IN THIS TRIP.IT WASN'T ANY CHAIR!!!!! MOM WAS SCARED AND HAD MEDICAL PROBLEMS FOR THAT!!! PLS, CONTACT ME AT: 239 321 3556 OR alimincu@yahoo.com"

Punti negativi: "Booked ticket via Kakak (Vyoma). It was an horrible experience to change ticket probably Vyoma tried best but Turkish would not allow to change the ticket and I had to buy another ticket for return journey."

Punti negativi: "missed my connection/ had to overnight"

Punti positivi: "Servizio di bordo al di sopra delle aspettative per un volo così breve."

Punti positivi: "Fresh orange juice"
Punti negativi: "Nothing"

Punti positivi: "Very attentive crew, great food an very hospitable!"

Punti positivi: "The entertainment options were great."

Punti negativi: "il personale rideva e scherzava sempre ponendo poca attenzione ai passeggeri, sembravano "trovati" all'ultimo."

"Flight was very good. Seats are comfortable and food and entertainment were very good. Crew is attentive and responsive."

Punti positivi: "Wide airplanes, good crew members."
Punti negativi: "Food is OK, but now Turkish airlines is missing vine they served in the past."

Punti positivi: "During this covid days NO ONE in the flight will keep the soccal distance and no one will take the issue serious and the crew did not helpfull"
Punti negativi: "You should take this issue very seriously"

Punti positivi: "sedile comodo"

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti positivi: "I had a nice exit row seat and the plane had a good selection of entertainment."
Punti negativi: "flights were delayed significantly and in Tbilisi the staff did not show up until about 10 minutes before the plane was supposed to depart. Crew had not been inside the new airport and could not answer questions about transfers."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti positivi: "todo la gente la comida la chltura me encanto esta ciudad espero visitarla pronto"

Punti positivi: "That I arrived at my destination alive."
Punti negativi: "Every staff person we had contact with made us feel as though we were not a priority in any way. We were constantly given misinformation. Our flight was two hours out when it was returned to our departure city due to a passenger health issue. It was not properly explained to us and we were in no way compensated for the inconvenience. Once back at our departure city (Miami) we sat there for an hour or more. They chose to feed us during that delay. Due to this we missed our connecting flight in Istanbul to Rome. This also caused us to miss our transportation from Rome to Compania, Italy. We were told by airline staff on the plane that we would be put up in a hotel over night. When we arrived at the terminal we had no idea where we should go or who we should see. Every representative we spoke to told us to go somewhere else. Truth is it felt like no one we spoke to knew what to tell us or really cared at all. One representative told us we were not entitled to overnight accommodations. We insisted we were told we were and it literally took hours on the ground to straighten the problem out and get to a hotel. By then it was so late that we only got a couple hours of sleep and had to be back at the airport for our next flight. The second flight from Istanbul to Naples, Italy was better. I do not think I would use this airline again. My entire party got an overall sense that people were untrained and lacking in any form of customer service. Not the flight attendants but all the people we had to deal with on the ground. My age plus health issues and walking problems made everything more difficult. We were sent al over the massive airlines terminal with all our carry on luggage only to find when we got to where we were going we had been sent to the wrong place. On top of all this each of us had to pay a VISA fee to get out of the terminal and to the hotel. Just a total nightmare. Prior to taking this flight I contacted Turkish Airlines and spoke to a customer service person and explained that I needed to take with me a small portable oxygen concentrator that I would need to use while in Italy. I needed to know the procedure for bringing that equipment on the airline. I was told that although he could not answer that question He would pass it on to his supervisors and I would receive an answer via email prior to my flight. I never received a response and as a result did not have my needed oxygen while abroad."

Punti positivi: "Service and food"
Punti negativi: "None"

Punti positivi: "Food and entertainment"
Punti negativi: "They ran out of select drinks on the plane. Boarding was a pain!!! They had the longest security checks, and it was extremely chaotic. Seating was crowded."

Punti positivi: "The meals and in flight entertainment."
Punti negativi: "I needed more leg room. I felt squeezed"

Punti positivi: "Everything good"
Punti negativi: "All good"

Punti positivi: "I liked how smooth our flight was, thanks to the flight crew. The entertainment was great and helped pass the time. The flight crew was great and attentive."
Punti negativi: "The food was ok but I wish I knew a way to have vegetarian options. I would have liked some kind of fruit options as well."

Punti positivi: "The way flying was meant to be."

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti negativi: "This has been a nightmare that is yet to end. After being delayed for two hours out of Rome to Istanbul and missing our connection to Jeddah with hundreds of other stranded passengers from the other flights, Turkish Airlines incompetent handling had us wait in multiple ques for more than five hours only to provide us a hotel for two hours and then shuttle back to a flight 12 hours later! I have yet to hear an explanation from anyone about what happened or a simple sorry for your trouble. This is operational incompetence at full display. Never Again!"

Punti positivi: "Convenient take off time. Arrived earlier for better connection."
Punti negativi: "Nothing"

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti positivi: "The seats in economy were very comfortable, food was excellent (and surprising given it was a short flight), crew was friendly and accommodating, entertainment selection was excellent"
Punti negativi: "Boarding was slightly chaotic--no one boarded according to group number and people who were not priority used the priority line anyway once all of the members had gone through."

Punti positivi: "The flight attendants were very acccomodating. The movie choices were great, which is very important while on a 12 hour flight. They handed everyone a warm, wet wash cloth before dinner was passed. Everyone also received a package that included a pair of slippers, lip balm, tooth brush and tooth paste. We hadn't received anything like this on any of our other flights. These were small jesters that make you feel great!"

Punti negativi: "My luggage did not arrive in Lagos when I did and it took 6 days to get to me and I had to arrange everything myself and pay for a private courier and the 180.000 naira in the luggage was stolen."

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."

Punti positivi: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Punti negativi: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."

Punti negativi: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."

Punti negativi: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"

Punti positivi: "Nothing"
Punti negativi: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"

Punti positivi: "I was upgraded to Buisness so, no complaints"
Punti negativi: "No Marlboro light cigarettes on the duty free shopping cart"

Punti positivi: "They were awesome."

Punti negativi: "Did not get the luggage from connecting flight from Amsterdan to Basel"

Punti positivi: "Ho chiesto di essere spostata in quanto troppo vicina ai bambini e sono stata accontentata"
Punti negativi: "7 ore di ritardo, il cibo era veramente pessimo e in atterraggio l ala destra ha avuto un preoccupante flash accompagnato da rumore strano."

Punti negativi: "Flight delayed ... Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels...even though all of our luggage was labeled "priority". Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented."

Punti positivi: "Much more civilised for the same cost (or less) as the budget carriers. Proper food and drinks included as is the norm with international flights even though it's a very short haul."
Punti negativi: "The stinky guy behind me, but that's not the airline's fault."

Punti negativi: "The flight was very delayed. We sat on the floor because there was not enough seating. We eventually had to squeeze into buses and drive around the tarmac to find a plane. We lost 5 bags in the process but eventually got them 2 days after arrival. the bags did not show up when we originally were told they would."

Punti positivi: "Friendly crew. Good snacks. Timely updates about delays.cr"
Punti negativi: "Crew forgot to serve several rows of seats including ours. Came around when reminded, but then said didn't have enough hands to carry trash away and told us to store cups, etc in back seat pocket when landing."

Punti positivi: "Service - Crew"
Punti negativi: "Nothing"

Punti positivi: "It was a KLM flight so good"
Punti negativi: "Could not select seats in advance even as a Platinum level Air France / Skyteam card holder as it was purchases as China Southern."

Punti positivi: "Puntualità all'arrivo ad Amsterdam"
Punti negativi: "Ritardo all'imbarco, mancanza di un numero sufficiente di sedili per sedersi al gate a Fiumicino in attesa del volo"

Punti positivi: "The price The speedy boarding with Skyteam priority The movies can be viewed while on the ground"

Punti positivi: "Nice and careful crew that resulted in a good service that includes: * cleam restrooms; * light food and beverages avalable in the back of the airplane during all the flight;"
Punti negativi: "Seats are terrible; Old Entertainment system that feels the weigh of time; Old airplane that makes scary sounds when engines are starting; In the day flight, the lights are not dimmed to help passagers to sleep in this 11 hours flight;"

Punti negativi: "Cramped space; my back still hurts Entertainment system did not work; only L-sound and poor visibility screen. The worst airline food I have aver been served."

Punti positivi: "Nice food"

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti negativi: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Punti negativi: "Very nice crew and great food"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Punti positivi: "Professional crew. Good simple check in."
Punti negativi: "Nothing."

Punti negativi: "Boarding was crazy. Could not everyone in the gate area."

Punti positivi: "Staff were professional and polite."
Punti negativi: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Punti negativi: "Everything was OK"

Punti negativi: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Punti negativi: "KLM crew exceed our expectations"

Punti positivi: "Very professional"
Punti negativi: "Lost luggage"

Punti negativi: "Too hot inside the aircraft"

Punti positivi: "The seat was a little uncomfortable but the crew were amazing."

Punti negativi: "Troppo ritardo"

Punti positivi: "The entertainment was amazing"
Punti negativi: "The seats were a bit hard"

Punti negativi: "Boarding was very slow."

Punti positivi: "Crew was ok."
Punti negativi: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Punti negativi: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Punti positivi: "The space at my feet with the chair in front was a bit akward."
Punti negativi: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Being fed was amazing and watching free TV was great!"
Punti negativi: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Punti positivi: "Helpful and kind crew"
Punti negativi: "I wish there was WiFi"

Punti negativi: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Punti negativi: "Long haul flight made pleasant by KLM"

Punti positivi: "They considered my reguest of vegiterian food."
Punti negativi: "I have no complaints."

Punti positivi: "Landing"
Punti negativi: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"

Punti negativi: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Punti positivi: "Comfortable and well laid out seat area"
Punti negativi: "Food was a little substandard for business class"

Punti positivi: "Puntualità"
Punti negativi: "Per imbarcare un passeggino un'Odissea al Charles de Gaulle 2, con personale di terra scortese ed inaffidabile e un giro dell'aeroporto per trovare dove imbarcarlo. Davvero pietoso. Personale di volo affabile e cortese, atterraggio non morbidissimo. Panini al formaggio di capra e lamponi incommentabili."

Punti positivi: "nice drink selection on board flights"
Punti negativi: "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"

Punti positivi: "The crew were nice."
Punti negativi: "The boarding process was horrible and it involved climbing down steep stairs from the air tunnel to the tarmac to board a bus that took us to a far distance where the plane was parked. Had to new walk in the sweltering heat to the plane can climb up steep stairs in the heat! We were now kept in the plane for another hour with no aircondotion. It was boiling hot in there. We had to use the safety manuals to fan ourselves. We eventually left late and got to Lagos one and half hours we were meant to get there. Lastly not all the luggage arrived. Two days into my arrival and I am yet to get all my luggage. It was truly a horrible experience which was echoed by fellow passengers."

Punti positivi: "Crew were pleasant most of the time"
Punti negativi: "Boarding process is total chaos Took 40 mins to.check in at desk , pre ordered for wheelchair Never showed ...total zoo Beds advertised as lie flat bu they are NOT 180 degree flat , legs hang down - bad for circulation"

Punti positivi: "Boarding for BUsiness class was fine. Seating was cramped."
Punti negativi: "As I said in my rating, seating was cramped. Food was mediocre. Crew was pleasant."

Punti positivi: "Niente"
Punti negativi: "Tutto. Dall’imbarco alla sbarco, Air France e’ una schifezza unica."

Punti positivi: "The plane arrived in New York smoothly"
Punti negativi: "They lost my luggage and have no information as to where it is. It has been 3 days and no Information. There was only one meal for the flight and alcoholic beverages were not included."

Punti positivi: "The cabin crew was very good!"
Punti negativi: "The economy premium seats are very uncomfortable"

Punti negativi: "Peccato che arrivi allo scomodissimo terminal G dell’Aeroporto Charles de Gaulle."

Punti negativi: "Booked assistance and got dumped at the gate 3hrs before departure, no English spoken and didn't even ask if my mum needed the bathroom or if we wanted to do some shopping. Just in a rush to get rid of us. Flying only KLM from now."

Punti negativi: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."

Punti positivi: "Service was excellent, top of line Food ,some of the best I’ve had on a airline Seats & pillows comfy But we were in La Première! Also the equipment- a380 was terrific"
Punti negativi: "Only 1 bathroom (toilet) for all of first class"

Punti positivi: "It was Amazing staff helpfull and fresh.. love it"
Punti negativi: "Flight of almost 3 hours was not entreteiment at all just magazines."

Punti positivi: "Whenever I travel air France I get a reminder of what customer service looks like on a flight. Incredible crew, great experience"

Punti positivi: "Aeromobile comodo e personale davvero professionale"

Punti positivi: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Punti negativi: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."

Punti positivi: "Missed connection and it was airport not Delta that was the problem. Not a good way to start a vacation. Rating is for the Paris Airport, not the flight crew or Air France employees. Still sitting in the airport when we should be at our destination."
Punti negativi: "Hundreds of people missed their flights. Delta had us into Paris with an hour and a half to get to connecting flight. Missed flight due to huge delay in passport approval. They seemed completely unprepared."

Punti positivi: "Always like Air France. They are in tune with keeping the traveler updated."
Punti negativi: "Walked all over the terminal looking for signage for Croatia Airlines. Information services sent me to the right location, but it was marked Air France. I asked serval Air France employees for Croatia Air. None new that Air France was the CA carrier. Finally found one who bothered to look it up on her computer and low and behold, AF was the carrier!"

Punti positivi: "Getting there on time despite delay"
Punti negativi: "entertainment had very old media and no recent additions. Crew was not very organized"

Punti positivi: "No delays, service with a smile"
Punti negativi: "Nothing to report."

Punti positivi: "Airplane staff were good"

Punti positivi: "Premium Economy on AF Boeing 777 on this route is not "a little less than Business", but rather "a little more than Economy". Seats, in a 2-4-2 configuration, are hard but OK, as well as the pitch. Good screens and entertainment."
Punti negativi: "With the main meal, AF serves only "ordinary wine", This looks and tastes cheap. On the same route and class, Vietnam Airlines serves premium wines, a nice touch that would not cost fortunes to AF! Also, the "Asian" choice for the main course did not look and taste like the real thing."

Punti positivi: "The flight attendant was very nice to me. TV was very good. space was enough ."
Punti negativi: "We had to pay for wi fi."

Punti negativi: "Food and coffee were cold. Service on AF is getting worse."

Punti negativi: "Ils ont mis mon bagage à main en soute quand il y avait plein d'espace dans l'avion..."

Punti negativi: "Wheel chairs for my ill and aged parents was not provided"

Punti positivi: "Late"
Punti negativi: "Late"

Punti positivi: "quick flight 10 min ahead schedule"

Punti positivi: "Friendly crew; comfort; punctuation. Fast boarding"
Punti negativi: "Simple food - very small amounts. No entertainment."

Punti positivi: "The crew was friendly."
Punti negativi: "One of the engine was smoking just as we took off. This should have been checked beforehand that it was working correctly. The pilot missed the first landing, was going too fast and had to turn around. We circled the London eye 3 times. When we were actually landing it was extremely bumpy and on the way down the plane was tilting back and forth a lot. They were going too fast when we landed as well, I have never been in a plane that has landed so poorly, and I have travelled a lot and used many different airlines. It was worse than any budget airline I've been on. As we were driving back to the terminal, the pilot stopped short for some reason. Things were not explained clearly. I will not be flying with airfrance again and will be sure to spread the word of this awful experience."

Punti positivi: "Non mi ha colpito nulla in particolare di questo volo."
Punti negativi: "Volo in ritardo e bagaglio smarrito nonostante la coincidenza venga gestita dalla stessa compagnia aerea."

Punti positivi: "Non mi ha colpito nulla in particolare di questo volo."
Punti negativi: "Volo in ritardo di quasi un'ora. Lo schermo a disposizione è veramente piccolo, i programmi sono un po' datati (molto meglio KLM)."

Punti positivi: "Personale di bordo cortese, abbastanza attento alle esigenze di chi viaggia con bambini"
Punti negativi: "Spazio a bordo degno di una low-cost. Gionocchia contro il sedile di fronte che tra l'altro è stato poi reclinato, il tutto davvero scomodo. A Roma, ad attenderci il solito pulmino, che oltre a far perdere molto tempo perché bisogna attendere fino all'ultimo passeggero per arrivare al terminal, risulta scomodo con i bambini"

Punti positivi: "Il personale è molto attento e disponiblie, ha tenuto in considerazione le esigenze di chi viaggia con bambini come noi. Il volo non è partito in orario ma è atterrato in leggero anticipo"
Punti negativi: "Il cibo, anche se in buone porzioni, non è stato proprio all'altezza. È chiaro che è sempre complicato soddisfare i palati italiani, ma l'impressione è che in generale non fosse proprio all'altezza. La selezione dei film e dei cartoni in italiano, come immaginabile, molto ridotta"

Punti positivi: "Same as above, the crew was very friendly and the food was great."
Punti negativi: "Seating was cramped and uncomfortable for a tall person."

Punti positivi: "Crew were great"
Punti negativi: "Food was ok - don't know why my vegi meal didn't have cheese and dairy in it, would have made if better. Boarding was ridiculous long line. Could have been more efficient"

Punti positivi: "- puntuale - ottimo sanwich - personale molto cortese"

Punti positivi: "The air France staff were phenomenal. Very professional and courteous. Almost so courteous you thought it was not genuine (however it was)...by end of the flight they made you want to write a letter on their behalf."
Punti negativi: "Seat didn't recline as much as needed and was no in flight entertainment."

Punti positivi: "Entertainment and priority air sircharge was worthwhile on long flight with connection. Seats were very comfortable with enough recline. Provided multiple beverage and food services."
Punti negativi: "The Delta staff were unprofessional. Checking phones while people boarded, handed unopened beverage to 2 unknown strangers to pour themselves and share. We're "joking around" amd jobial in a manner that was unprofessional. Food was hot but overlooked and pastry was "steamed" so chewy."

Punti negativi: "Flights are always delayed, boarding is a mess, CDG is awful. Avoid unless nothing else available"

Punti negativi: "Need to collect luggage in Shanghai airport and check in again"

Punti negativi: "Please be more clear about the carry-on luggage policy. I was able to take everything with me on my way to Prague, but the attendant forced me to check a bag at the gate. The requirements were very vague and I don't understand how you could bring something on the first flight perfectly fine, and then get stopped on the return flight."

Punti positivi: "That I got to fly with a different carrier instead"
Punti negativi: "That they canceled the flight due to a strike - they should have anticipated this much sooner as the strike was going on for a few days by that point."

Punti negativi: "Ground attendants forced us to check standard roller board suitcases to save space but there was plenty on plane and they were nice about it at first till you said not then they became particularly nasty about it. Very uncomfortable seats and not leg room."

Punti positivi: "Crew was very friendly"
Punti negativi: "It was an old aircraft, the entertainment system was out dated with very small screens. The space between seats was too small. The flight from Paris to Caracas, the airplane had a faulty A/C system."

Punti negativi: "Voli ritardati, bagagli persi che arrivano in voli diversi. Secondo me airfrance è diventata peggio di una compagnia qualunque e sta perdendo la sua immagine di marca,"

Punti positivi: "The cabin crew were friendly, and came round with a second offer of sandwiches when it was apparent that they had more than they needed."
Punti negativi: "While my seat was very spacious, this was the result me being sat near the front, where the business class seats had been converted to economy class. While the number of seats had been increased, the positioning of the armrests was rather haphazard, such that me (in the window seat) and the man in the aisle seat had business class width, while the poor lady squeezed in between us had less than a standard economy class width to fit into! Luckily there was a free seat elsewhere, and she changed seats before we took off."

Punti negativi: "4. il mancato arrivo del mio intero bagaglio (4 item) a Linate."

Punti negativi: "1. la necessità di dover pagare SOLO all'imbarco il bagaglio aggiuntivo sia all'andata da Linate che al ritorno da San Jose del Cabo 2. l'impossibilità di un checkin online. rifiutato da AirFrance e risolto con Alitalia all'andata. non effetuato al ritorno. 3. la non comunicazione al cliente del codice di prenotazione interno ad AeroMexico della relativa tratta impedendomi ogni comunicazione con tale compagnia 4. il mancato arrivo del mio intero bagaglio (4 item) a Linate."

Punti negativi: "I needed to change my flight and they refused blaming you so I won't be booking through u again"

Punti positivi: "Chauffeur car came on time checking was quick overall flight was excellent"

Punti positivi: "Flight attendants are nice enough."
Punti negativi: "1. On FCO-AUH route, my son’s entertainment system did not work. We informed the flight attendant and she said it has to be reset but did not come back to do something about it. 2. On AUH-MLA route, my entertainment system is so unresponsive. The touch screen does not work, so I had to use the manual controls. 3. Repetitive advertisements 4. Movies are old, not updated. 5. Food is not so satisfactory."

Punti positivi: "Charging for devices at the seat, not too cramped."
Punti negativi: "Out of DC, they weighed every carryon item both at check in and at the gate. I couldn’t fill my water bottle before boarding or I would have been overweight... I’ve never had an airline be so picky. And then they lost one of my bags - ironic given the precision about baggage weight."

Punti positivi: "Loved the inflight service and the airlines comfort."
Punti negativi: "The carry on baggage policy of checking the size and weight of the luggage was very discomforting. Qatar did not check that kind of scrutiny of weights on our luggages."

Punti positivi: "Punctuality"
Punti negativi: "Food"

Punti positivi: "On time"
Punti negativi: "The food was tasteless"

Punti positivi: "Crew were awesome, food was amazing"

Punti positivi: "This airline is the worst airline ever"
Punti negativi: "My complain is more for the ticketing and not the entire flight. Never got a chance to fly with as I missed my flight. The ticketing guys did not help or seem to be interested in helping me find anoyher flight. All as I was concerned my missing of the flight was taken as a gain for the to make more profit with this situation. The people I called to talk to were so rude and sometime even hang up the phone on me.. They ended up cancel my return flight too even though it’s suppose to be 1 month from now. They did not care if anything went okay with me, they kicked me out of their space. I ended up spending $2000 to book another flight. For this reason I hate this airline and I would never ever recommend it to anybody which I know they wouldn’t care because they will still make money but im gonna warn everybody I know to stay away from this airline"

Punti negativi: "Food was bland and weird combinations. Give a chapati or rice with curry."

Punti positivi: "Gentilezza del personale"

Punti positivi: "On our entire journey this leg had the friendliest crew. Surprisingly the A380 journeys had seats more cramped with poorer recline than this aircraft."
Punti negativi: "The food definitely needs to improve. It is slipping back to the cliched term of 'airline food' Albeit extremely courteous and caring the crew seemed overwhelmed and understaffed for there were delays in providing drinks or a blanket (although they profusely apologised)"

Punti positivi: "La tappa da melbourne ad Abu Dhabi, aereo comodo Tutto in orario Lo scalo di circa 2.30 molto buono"
Punti negativi: "Il cibo non era molto buono L'aereo da Abu Dhabi era sconfortevole con i sedili molto appiccicati"

Punti positivi: "Staff were friendly and helpful, fast to attend."
Punti negativi: "Seats are small, decor is old. Bread was stale."

Punti positivi: "The flight itself was actually just fine- comfortable even in economy."
Punti negativi: "My bag was delayed in Abu Dhabi. On its return, my laptop- that I had been forced to check- had been stolen... Not necessarily Etihad's fault, but so far their customer support has been almost non-existent."

Punti positivi: "nothing"
Punti negativi: "very cramped in economy compared to other carriers from the region due to 3-4-3 on 777."

Punti positivi: "Best flight ever"
Punti negativi: "Seats"

Punti positivi: "I like Etihad airways."
Punti negativi: "Food really needs to be upgraded."

Punti positivi: "Mostly punctual. Efficient staff service. Appropriate amount of food and drink served."
Punti negativi: "On my journey to Abu Dhabi the flight departure was delayed by an hour. Otherwise it was efficient - and on my return journey. The seating is uncomfortable - lack of leg room. Tv monitors are a little dull so hard to see. Food isn't that nice."

Punti negativi: "Etihad food used to be very good. Say no more. Now their menu is just like any other airline."

Punti positivi: "Etihad knows how to make you feel special, lot of smiles and nice crew who are the real hosts, never get tired and always are ready to help."

Punti positivi: "1. Consider improving vegetarians food options. Particularly from Chicago to Abu Dhabi & Abh Dhabi to Chennai was unsatisfactory. Jet airlines also served horrible vegetarian food between Chennai and Abu Dhabi 2. Excessive connection times at Abu Dhabi & also in Chicago/New York. Consider reasonable connecting times (3-4 hours). 3. Relatively long time for check in"

Punti negativi: "Never got here! First foight never left."

Punti positivi: "Lacking in Hosiptality"
Punti negativi: "Lacking in Hosiptality"

Punti negativi: "Food was okay..."

Punti positivi: "I like the Menue idea. I like the service. The food was served frequently."
Punti negativi: "I didn't like the flight. It was old and smelly. The crew was also not so polite. I asked them for Kids meal when i booked the flight but later in the flight it was not available."

Punti positivi: "Fast track through passport control and customs and quick boarding. The crew made the long flight relaxing and comfortable."
Punti negativi: "Dinner was great but breakfast was not as good."

Punti positivi: "The flight was well managed. The cabin crew were really patient and helpful."
Punti negativi: "The transit and security check at Abu Dhabi airport was horrible. The security check was conducted manually and there was an unnecessary bottleneck that was created."

Punti positivi: "The boarding was fast , long queues at American emigration trip was good ."
Punti negativi: "food was not that good although I ordered a sea food meal."

Punti negativi: "Call center"

Punti negativi: "enjoyed with quality of food and nice service"

Punti negativi: "Stranamente ho trovato pochi film con una traccia audio in italiano. Altre compagnie (Emirates, ad esempio), pur non avendo una partnership con Alitalia, ha la traccia italiana disponibile per tutti i film che sono usciti anche in Italia"

Punti positivi: "Nothing it was just average."
Punti negativi: "My flight was from SFO to Abu dabi to ktm, then they changed it to sfo-chicago- Abu dabi- ktm. Made my flight longer and had to fly at 5am. instead of 9.30am. I have 2 little kids and it was hard. My first leg was on American Airlines where all my luggage was checked in plus had two carry on luggage, which were all good till Chicago. In Chicago Etihad counter, they refused to clear my carry on saying it was too large and wanted me to pay $300 each. I had to empty one carry on into my backpack and was forced to pay $300 for the other. They should have refused in SFO instead of after my first leg of travel. It's a set up. I will not fly Etihad again period."

Punti positivi: "overall it is good."
Punti negativi: "Wheelchair facility should be prompt. we had to wait for an hour to get it.. Also it is not that spacious.."

Punti positivi: "The flight was on time. The food was great, seating was comfortable. Crew members were very helpful."

Punti positivi: "The food was ok."
Punti negativi: "The crew at O'hare Airport had terrible customer service.. The boarding crew made everyone buy new carry-on bags as their current bags were apparently 'too tall' to fit, even though most of the passengers there had arrived from domestic flights without having any issue with their carry-on baggage. They said that either pay $300 to check-in your bag, or buy a new bag. Once everyone had bought new bags ($100 minimum) and ditched their old bags (created a huge pile in the corner of the boarding area), they didn't bother to check the new bags to see if they were now compliant... Never flying with Etihad!"

Punti positivi: "One of the best experiences I have had. The plane was well appointed with large restrooms. The crew was very attentive and the flight was very smooth. Touch down was effortless. I would fly Ethiad again whenever possible."

Punti negativi: "Leg room"

Punti positivi: "Good comfort. Good entertainment. Excellent food. Courteous service."

Punti positivi: "Crew was very helpful and entertainment options were good."
Punti negativi: "Food can be better and limited access to WiFi (free) would be great. It was too expensive per flight."

Punti positivi: "They try"
Punti negativi: "Food poor"

Punti negativi: "in the middle row the seats and leg rest and not aligned so I ended up with a seat with poor leg room. my companion had twice as much leg room for same seat."

Punti negativi: "A relief to travel thru American airlines after being with etihad. Great service!"

Punti positivi: "Staff was not friendly but luckily one airline crew went above and beyond. Unfortunately she was the only helpful crew member."

Punti positivi: "Airport customer service at Abu Dhabi very rude. For long stop overs they don't offer any hotel or sleeping pod etc. It has been observed several times that passengers from south Asia are treated with great prejudice whereas same facilities are extended to Western people."

Punti positivi: "Entertainment in tv"
Punti negativi: "Long time to transit 20 hours"

Punti positivi: "Entertainment and nice staff"
Punti negativi: "I had a connecting flight in Abu Dhabi and despite 5.5 layover times in Abu Dhabi, they failed to transfer my luggage to my connectiong flight. My luggage is lost now!"

Punti positivi: "service in particular the people at the gate were very helpful."
Punti negativi: "there seemed to be no air circulation on the flight and no way to turn on fans? maybe i missed something?"

Punti positivi: "I had a spare seat next to me and was able to stretch out and get a bit of sleep. Old style plane with much more leg room"
Punti negativi: "Crew were more interested in other group of friends / airline staff travelling on flight. No water/ drinks we're offered until 21/2 hrs after flight was boarded and when dinner was served. There should have been refeeshents offered much earlier and then dinner service. The entertainment service wasn't switched on until more than 2 hrs into the flight. Breakfast was a croissant is a plastic bag...nothing else!"

Punti positivi: "Average level of service."
Punti negativi: "Booked tickets, requesting wheelchair assistance for 75+ year old passenger. Wheelchair was not provided or offered at time of check-in. Had to repeatedly requested at check-in that passenger has disability and will require wheelchair assistance, was informed that wheelchair was not requested hence will not be provided. Has to log-in to the Ethiad's electronic account to prove that wheelchair was requested. Wheelchair was eventually provided but after lots of hassle. Pathetic service to say the least. Additionally, luggage did not arrive destination, airline did not have the courtesy to notify passenger of this. Passenger was waited long for the luggage, then Ethiad representative arrived to inform about the luggage. Filling paperwork for lost luggage was not pretty as well. Ethiad representative would not even offer any kind of assistance and had to request several times to provide some sort of monetary assistance to purchase essentials for one day. Luggage was promised to be delivered within the next 24 hours, actually arrived after the promised time. All in all, from a seasoned international travel avoid this airline for poor customer service."

Punti negativi: "Service was terrible at ticket counter and boarding. The way of treating customers is awful."