Trova voli economici per Gurugram

Punti positivi: "Service always attentive , availability of food on demand outside scheduled meals ."
Punti negativi: "Film selection outdated , I flew in April and the WORLD movies had not changed much Aircraft not as good as more recent ones"

Punti negativi: "Not allowing water on the flight made it extremely long and unbearable."

Punti positivi: "Food and drink options. Courteous."
Punti negativi: "Smells from others"

Punti negativi: "L'aereo da Doha a Pisa era veramente piccolino e un pò scomodo. Il servizio sempre perfetto"

Punti positivi: "L'aereo da bkk a Doha nuovissimo, spazioso, super-confortevole"
Punti negativi: "Le Last call per entrambi gli imbarchi si sono chiuse molto prima dei 20 minuti indicati sul biglietto: fate attenzione!"

Punti positivi: "I loved the kind and friendly staff of Qatar airline. They were very organized and helpful. We missed our flight due to delays but they took great car of us and guided us through the process."
Punti negativi: "They seats were too close. The person in front had his seat back and was practically in my lap. Annoying."

Punti positivi: "boarding was okay"
Punti negativi: "BA operated flight. cannot compete with Qatar Airways, even if the ticket is a Qatar ticket."

Punti negativi: "I had three tickets (one my wifes which wasnt cancelled), wanted to utilize that since I was travelling with Toddler. The crew kept having some sit in that seat and that was a major concern for me"

Punti positivi: "crew service on time arrival and departure customer service, in general"
Punti negativi: "inflight entertainment could be better food could be better"

Punti positivi: "The crew was great, and the food was fine for a short flight. It wasn't great, but appreciated."
Punti negativi: "When I booked, I chose my seats, but then they got changed. I was able to get an acceptable change, but was almost put in a situation where i would not have been comfortable."

Punti positivi: "The brand new plane"
Punti negativi: "Entertainment poor selection"

Punti negativi: "This Qatar Airways flight was operated from a no-name Al Maha Airlines which is not mentioned anywhere before."

Punti positivi: "the bathroom was nice and I don't recall any issues with boarding"
Punti negativi: "one flight attendant was dismissive and a little bit rude. When she explained the options for the meal she just said fish or veggies and did not explain that they were out of chicken. I asked no chicken or beef? she said no with no explanation. Usually they say " I apologize but we are out of the chicken option we have the fish and veggie option left which would you like?" also she took awhile to pick up our tray we had to flag her down to get it so I could go to the restroom."

Punti positivi: "Lounge service"
Punti negativi: "cheap overall, poor on board food"

Punti positivi: "The punctuality of the airline to get all on board ahead of time, courteous and very helpful crew , pleasant security check arrangements, and the efficient ground staff and overall nice ambience.... All these were enjoyable."
Punti negativi: "Food was served luke warm and the rest room behind my seat 20H had a over full waste bin for most of the time in the flight QR 713 of 19 October . The wash basin also took such a long time to drain the waste water, inspite of depressing the faucet lever completely."

Punti positivi: "Same as before"
Punti negativi: "Same as before"

Punti positivi: "Great crew, great customer service by phone, great food and entertainment."
Punti negativi: "Boarding and deplaning took ages, but don't they always?"

Punti positivi: "The flight was on time"
Punti negativi: "When a very large man is placed next to someone else who is in a middle seat and cannot use the arm rests on either side, I would think the hostesses would make an effort to move one of the three considering there were multiple other open seats. He was also very old and could hardly stand up when needed. It was the most uncomfortable flight, if I had the money, I would definitely fly business class"

Punti positivi: "Good flights"
Punti negativi: "Qatar Airways Maharjan lounge snack Restuarant service was not great. Boarding was very inconvenient in Doha using the bus. All the rest at Zurich and in flights was good."

Punti positivi: "The airplane trip was ok"
Punti negativi: "I had 14h of layover in Doha and I did not have a hotel to sleep that night."

Punti positivi: "The crew was amazing. Made traveling with infant little less harder."
Punti negativi: "The crew from Doha to Kolkata segment could have been little more helpful, especially when they see someone travelling with small kids"

Punti positivi: "Great service, as always. Very comfortable flight."
Punti negativi: "In flight WiFi is too expensive and unreliable. Compares very poorly to some competitors (free - in business - and fast on Turkish Airlines)"

Punti positivi: "Excellent-18 hour flight but Qatar really looks after you. Crew amazing and food is pretty good."

Punti positivi: "Crew was OK."
Punti negativi: "Seats in business class extremely uncomfortable, almost no recline. Very old entertainment equipment. Really disappointing flight given lack of comfort in business class."

Punti negativi: "Need to improve wheel chair service at Doha."

Punti positivi: "Good"
Punti negativi: "Food"

Punti positivi: "Flight attendant assigned to our area was very kind, welcomed us to the flight, and made us feel at home. Wish I had remembered her name."
Punti negativi: "The boarding process was a bit out of the ordinary. We were invited to board then stood on the jet bridge then invited to come further down the jet bridge then waited for what no one knows. It was all very bizarre."

Punti positivi: "All"

Punti positivi: "The entertainment was reasonable, I enjoyed the festive choices."
Punti negativi: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"

Punti positivi: "Food and entertainment was fine."
Punti negativi: "Crew was not very organized or helpful. Need more training/experience."

Punti positivi: "New plane and Q suite was excellent"
Punti negativi: "The AVML selection could be better"

Punti positivi: "I had a slight problem with my visa to the country of my final destination but the check in counter crew and management were very polite, helpful and most of all empathetic. Problem was resolved and, All's well that ends wel."

Punti positivi: "NA"
Punti negativi: "NA"

Punti positivi: "In-flight crew was excellent."

Punti negativi: "Lost baggage maybe in Rome airport Conbecting flight qatar to vueling was worst"

Punti positivi: "Faultless as per usual QA flights"

Punti positivi: "Flight crew was very helpful. I didn't have any special requests, but I noticed them being extremely helpful to other passengers. Much better than US based airlines, as most others are."
Punti negativi: "Extra security going to USA is a nuisance. Food was ok, not as good as previous trips. Lamb was only selection left when they got to my seat. Not my favorite also very fatty."

Punti negativi: "There was not enough tome to catch my connecting flight and I had to stay in the airport an additional 6 hours and had to stay the night in the hotel and then get to Portland on another airline 21 hours later than planned."

Punti positivi: "Boarding"
Punti negativi: "Overall excellent"

Punti positivi: "Best host staff"

Punti positivi: "Friendly staff"
Punti negativi: "The food was very poor"

Punti positivi: "Everything"
Punti negativi: "No HE"

Punti positivi: "Excellent service. Excellent quality of food."

Punti negativi: "I had been told my checkin bags will be available at final destination but I had to pick them up at Delhi and do the checking in once more which was a lot of hassle with kids"

Punti negativi: "My suitcase was broken"

Punti negativi: "Flight delay by 4 hours!!"

Punti positivi: "Generally courteous in-flight staff"
Punti negativi: "Checking in, they asked for certain number of miles to upgrade. I offered it. Then at the last minute they came and said their system didn't accept American moles. For a daily if their system, they denied service to passenger. This is the second time with them. Last time when another airline missed connection and this time a ticket that I purchased. Doubt if I would, again."

Punti positivi: "Dedicated to customer service"

Punti positivi: "Boarding from Doha and service in doha."
Punti negativi: "ASSISTANCE IN DELHI..my parents did not even get wheel chair after long tiring journey..they were keep trying for help and did not get any help..I am asking is this the airline duty or not to give assistance who is in need.even did not get the porter to carry the heavy luggage.is anyone responsible for that? what is the use of this nonsense servey?"

Punti positivi: "Personale di bordo"
Punti negativi: "Spazio a bordo"

Punti positivi: "flight on time.. no delays. Very courteous."
Punti negativi: "nothing to unlike"

Punti positivi: "Il personale è cortese, il cibo è abbastanza buono nel complesso è tendente al salutare, l'intrattenimento è ampio e aggiornato."
Punti negativi: "Siamo partiti con un'ora di ritardo, rispetto a tutti gli altri voli fatti su stessa tratta hanno aspettato decisamente troppo per servire la cena, mettendoci poi un'eternità, personale disorganizzato. I bagni non erano puliti e un lavabo era intasato sin dalla partenza. Causa ritardo iniziale la discesa è stata rapidissima con conseguente disagio. Atterrati abbiamo dovuto aspettare altri 15 minuti che l'aereo avesse uno spot libero."

Punti positivi: "Attentitive staff, leg room, food, entertainment - all great"
Punti negativi: "Still wish I could buy better wine during the flight from Economy. Would pay $100 a bottle for great wine. The wine in coach is undrinkable."

Punti positivi: "So great to still fly with some comfort in this day and age, especially with the awful experience flying American carriers. Great crew, very friendly."

Punti positivi: "Easy boarding, great service"
Punti negativi: "I couldn't pick my own seat"

Punti negativi: "Ok"

Punti positivi: "Great space in economy! Great entertainment selection! Great food!"
Punti negativi: "I couldn't hook up my personal earbuds"

Punti positivi: "I would like to say this is the most horrific experience I have ever had traveling and using Kayak. I was late by 10 mins getting to the ticket counter and Emirates gave my seat away. I then proceeded to attempt to rebook and the Emirates agent advised they are sold out for the next 3 days and have no flight alternatives to offer. I contact flight network and the person I spoke proceeds to tell me the same thing and there is nothing they can do for me. Basically that I would need to purchase a whole new ticket on another airline as Emirates doesn't have availability. Which I did. Now I'm looking online and Flight Network has my exact flight on Emirates available at same price I paid for my ticket. But now my new ticket purchased to get home is non-refundable. I'm out over 1000 dollars because of bad info. This has been a horrific experience and after being loyal to Kayak for years.... I will never use the site again."

Punti positivi: "Great entertainment options. Good tasting dinner and pizza. Decently comfortable seats:good recline, nice headrests, and sufficient leg room, but the seat and back pads were hard."
Punti negativi: "Smoked salmon is gross for on a plane,even just as an appetizer. Meals were skimpy (dinner, apple/granola bar, pizza snack) for such a long 8+ hour flight. Collecting blankets & headphones well before landing was inconsiderate (I was COLD for the last 40+ minutes, and couldn't watch anything or listen to music for the last 30 minutes). Flight attendants needed to offer pens for customs forms."

Punti negativi: "drinks not offered during first two hours of flight"

Punti positivi: "This was our first trip to Europe using Emirates airline. It was perfect. Low price, excallent meals & service aboard. All staff very professional & helpful. Check in at airports were a breeze. Will definitely use Emirates again & recommend to family & friends."

Punti positivi: "staff"
Punti negativi: "nothing it was perfect"

Punti positivi: "Great cabin crew"
Punti negativi: "Ground process and lounges were not different from Business Ckass"

Punti positivi: "Best airline. Comfortable seats"

Punti positivi: "The seat and the flight were very good."

Punti positivi: "Food and staff's courtesy."
Punti negativi: "Lot of rush at transit point."

Punti positivi: "Emirates Airline first wowed me because it was a double decker. Even as an economy class customer, I felt like I was treated like first class. They had so many entertainment options from movies to games and their food was very delicious! My flight was about 8 hours and it definitely didnt seem that long."
Punti negativi: "I dont have any complaints. My friend and I repeatedly told each other that this flight was one of if not the best flight we've took by far."

Punti positivi: "Ample legroom, accommodating flight attendants, ample overhead space, great entertainment on board. WIFI available, plane beautifully designed. Wash rooms clean. Generous free baggage allowance. Food pretty good. Overall, a very pleasant experience."
Punti negativi: "WiFi free, but a bit weak."

Punti positivi: "Movie selection was great, crew was fantastic, lots of leg room for economy class"
Punti negativi: "Could have used a little more water over 9 hour flight"

Punti positivi: "On time, good service great entertainments."

Punti positivi: "My Emirates flight was great, superb and amazing. I recommend all traveling to Milan or any destination of Emirates to fly with them. The A380 is one of the greatest aircrafts I've taken. P"
Punti negativi: "The boarding in Italy was not the best but I made it home safe"

Punti positivi: "Our company has used emirates in the past ( business class) ..this flight was a last minute decision so was booked in economy. We had seats in row 52 BC - a bulkhead outside the mid galley ....it was an incredible experience to watch the crew start eating from containers, peeling apples and making salads from a plastic bag before the passengers were served. The flight attendants when not eating were taking selfies ...so much for the "emirates experience. The curtain was drawn once for about 15 minutes between our seats and tghe galley area. I was so amazed at the lack of professionalism and the amount of food consumed by the attendants I took photos of the constantly stuffing food in their moths and then trying to speak to passengers."
Punti negativi: "See above comments."

Punti positivi: "Emirates is great airline, but Dubai to Delhi trip very bad, also crew has very bad attitude."
Punti negativi: "Emirates flight Dubai to New Delhi is very bad, you have to walk 30+ minutes to gate, and boarding is a mess."

Punti positivi: "Nothing"
Punti negativi: "Terrible flight Terrible food Terrible announcements Religious versus from koran Added 500 dollars tax to our fee"

Punti positivi: "Modern plane, good announcements, Fantastic entertainment system"
Punti negativi: "Cabin staff were surprisingly average. They were pleasant, professional, but spent much of the time talking to themselves and not focused on the needs of the passengers. Heads up, I travel 100K a year, mostly Asian airlines so my bar is high. I checked with my colleagues and they all said they same thing. It was a real surprise. I flew four legs on Emirites."

Punti positivi: "Service"
Punti negativi: "Nothing"

Punti positivi: "Everything was the absolute best of any flight I have ever been on in 40 years."
Punti negativi: "There were a number of people carrying H1N1 and coughing violently. I have since contracted H1N1, I had a fever of 105, and I have had to miss over a week of work. Another person that I kept in touch with from the flight has also missed work and is also bed ridden. It might be worthwhile investment to start asking sick passengers to wear masks. I am not sure how you could gain compliance, but it would be a good idea."

Punti positivi: "The groud supervisor was exceptionally helpful, doing whatever we needed for a successful flight."

Punti positivi: "The crew was exceptional as always. A passenger seated behind me that had only flown once before. The crew was very reassuring from the second they heard this. They sat with her before the flight to ease her concerns and checked on her throughout the journey. The amazing crew and service is why I always enjoy flying with Emirates."

Punti positivi: "Flew in the A380 and really enjoyed it. Comfortable and professional."
Punti negativi: "All good."

Punti positivi: "The food was good, but the service wary slow. The boarding was done well, but the arrival of the suitcases was terrible long."

Punti positivi: "The food was great and so was the entertainment system."
Punti negativi: "The seats weren't as comfortable as some of the newer models."

Punti negativi: "The emirates member are racist and biogts. Never to fly with them ever."

Punti positivi: "Very comfortable seat, excellent choices of entertainment and service. Arrived ahead of scheduled time."
Punti negativi: "Nothing everything was excellent"

Punti positivi: "The cabin, our seats, the service, and the bathrooms were excellent."
Punti negativi: "The boarding process was less than ideal. Many individuals asked for boarding pass and passport which added to delays and was confusing. My daughter's entertainment system had a glitch."

Punti positivi: "Great crew and great selection of movies"

Punti positivi: "It is an excellent airline with a high level of service and terrific amenities."

Punti positivi: "everything from the boarding to the disembarking was handled very well; the staff was friendly & professional, the planes were the most comfortable i have flown in economy class, the food/beverage service was what you would expect for business class; finally, the price was less that almost every other carrier; i know that have a limited list of flights out of the usa but if possible we will fly them again"

Punti positivi: "Good food, comfy planes, a world of entertainment options. I like the back first boarding. It makes more sense."
Punti negativi: "The cabin crew could be a little harsh at times. Mellow out, give me an extra 30 seconds to fill out my customs form before demanding my tray table be stowed."

Punti positivi: "In addition to all the other bests, the Airbus A380 is the best plane I've ever flown!"

Punti positivi: "The plane was clean, the staff helpful and nice, the food was good, and the on flight entertainment was good."
Punti negativi: "The Internet was really slow."

Punti positivi: "Scelta film a bordo e sistema di intrattenimento Comfort e spazio per le gambe Aereo pulito e silenzioso"
Punti negativi: "Scortesia ed impreparazione delle hostess Ressa all'imbarco (Malpensa)"

Punti positivi: "Very nice staff, spacious plane, excellent food"
Punti negativi: "Flight was a little late"

Punti positivi: "My overall experience flying Emirates was excellent! The crew never stopped taking care of passengers. They were amazing!!! Everyone from check-in to departure was helpful and friendly. I will recommend to everyone"
Punti negativi: "There wasn't anything I didn't like."

Punti positivi: "Overall, I pretty much satisfied with their services except food. Especially, there are a lot of choices of entertainment that make me not boring during the flight."

Punti positivi: "Fabulous! Price great as well!"

Punti positivi: "It was the BEST flight. Best crew, food, everything was on time and accurate. First Emirates flight, definitely not my last."

Punti positivi: "Compared to other Economy service, my flight on Emirates from New York to Milan was very good. The plane was the double-decker Airbus 380 so boarding and baggage claim took forever. But aside from that, the flight compared very well to other carriers. The seating and legroom were average for Economy. The overhead bins were huge by comparison to other planes. The service and personnel were excellent. The food was very good and the entertainment options were extensive. The airline provided free wifi, but, for some reason, I could not access my mail server or internet. All-in-all it was a positive experience and I would definitely fly Emirates again."
Punti negativi: "The size of the plane meant that boarding and baggage claim took forever. With over 400 passengers, there were a lot of passengers to get on the plane and a lot of luggage to unload."

Punti positivi: "High end luxury comfort and service"
Punti negativi: "I liked everything!"

Punti positivi: "Flight on time and smooth. Crew was nice."
Punti negativi: "Have food allergies and could not eat much of lunch."

Punti positivi: "Food was great, wish gluten free had been an option!"
Punti negativi: "The movie selection was excellent. However, were those movies pirated? They had unusual openings that made it appear they were non-copyrighted versions. Not enough leg room."

Punti positivi: "The food, crew was very nice abd the service in general is great."
Punti negativi: "A little bit the delay"

Punti positivi: "The crew is professional yet very courteous and friendly."

Punti positivi: "The price, the service, the food"
Punti negativi: "I wish there could be a little more leg room"

Punti positivi: "The flight attendants are nice!! It was like I was in first class."
Punti negativi: "Nothing. This was the best airline experience I have ever had."

Punti positivi: "The staff was always prompt when you needed help and the food was always served in a timely manner, as was any beverages. The staff was friendly and the seats, though small were also comfortable. The best part of the flight was the in unit entertainment with a great movie selection."

Punti positivi: "I won't fly this airline e"
Punti negativi: "Everything was substandard"

Punti positivi: "On-board chef was excellent. Movie selection was excellent. Crew was very friendly and prompt."
Punti negativi: "Economy class was very tight. Hard to rest."

Punti positivi: "As usual, crew and food were superb! I was rather comfortable."
Punti negativi: "The plane was old so we didn't have individual screens."

Punti positivi: "Entertainment broken. Lost our luggage."

Punti positivi: "Crew was professional. The flight was on time despite a late departure."
Punti negativi: "Entertainment unit on several of the seats was broken. Boarding process was very slow."

Punti positivi: "Ottimo cibo e pulizia."
Punti negativi: "Nella tratta Pisa-Istanbul mancavano i monitor per intrattenimento, ma comunque il volo non era troppo lungo e quindi più di tanto non si è sentita la mancanza."

Punti positivi: "Meal and two beverage services for a 2-hour flight -- all free, no stewards swiping cards as their top job was a treat. Good service, very family friendly I noticed."
Punti negativi: "No video or movie options at all on this flight. Did not try out the audio."

Punti positivi: "Great service"
Punti negativi: "Late departure"

Punti positivi: "The service was superb! The food was above expectations and the crew was very attentive."
Punti negativi: "The ground service at checking in should improve. We were flying business class and the guy that attended us didn't give us a lot of information, nor he didn't stamped our tickets as priority thus at the line for TSA in SFO airport we had to go back to counter to get our tickets stamped. Aside from this the service was amazing."

Punti positivi: "Servizio di bordo al di sopra delle aspettative per un volo così breve."

Punti positivi: "Very nice aircraft. Lots of entertainment options. Food was great and service amazing."

Punti positivi: "The price was good and the crew was very helpful. The food was better than on any of the domestic flights I have taken over the past 10 years."
Punti negativi: "The leg room was virtually non existent. I'm 6'3" and there was no room for my legs in front of me. I had to keep my legs in the aisle or in my neighbor's leg space (luckily, that neighbor was my wife so she didn't mind too much). When anyone passed in the aisle, I had to almost stand up. for a 12 hour flight, that was very annoying."

Punti positivi: "Amenities were excellent"
Punti negativi: "Crew's attitude could have been better."

Punti negativi: "Turkish is a terrible airline in many ways. My 90 year old parents were traveling on this flight, and because they have difficulty walking, I had ordered wheelchairs for them. Since on the in-bound flight they did not get assistance during the layover in Istanbul, I called on multiple occasions to their customer service to complain. I was directed towards their website where I had to fill out a complaint form - of course the form is simply to allow customers to vent - no one contacted me to apologize or remediate the situation. On their return journey, I once again confirmed over the phone and at the check in counter that the wheel chair assistance would be available. I was able to secure this for the first leg, however that was it. They were once again left high and dry during the Istanbul layover. They have lower prices, but the quality of customer service is very inferior. If you can afford to pay a bit more - avoid using Turkish. If you do use - certainly be prepared to have any special requests ignored and to be confronted by inefficient customer service."

Punti positivi: "Decent food for a low cost airline. At least they are trying to impress with their food."
Punti negativi: "- Rude airport staff at Ataturk. - Completely disorganized staff and management - 9/10 times, the flights are VERY WARM inside... You have to negotiate to get them to lower the temp to 23 degree C or 73 F (basic comfort) - Turkish airline is overcome by the GREED of making big revenue numbers. While growth is good, their airport in Istanbul (Ataturk) falls ruefully short of expectations. Most flights arriving and leaving don't get a gate... people are are on buses all the time. - I found an elderly lady who asked me for help as she had lost her passport and been wandering for hours inside the terminal. For the next 2 hours, I went from desk to desk, office to office, police, Turkish staff, everyone... not one person was willing to help... not even the police. Finally I had to leave her in a massive immigration line where they told me they would find someone who spoke her language and find out what had happened. These guys will make the WORST third world country airport look good!"

Punti positivi: "The entertainment was wonderful, lots of choices for everyone. The food was way better than any airline I have been on (and I travel a lot). The seats were comfortable, the staff always smiling. I will now go out of my way to choose Turkish airlines for all my travel needs. Thank you!!"
Punti negativi: "I don't have a single complaint :)"

Punti positivi: "Awesome entertainment system, and the food is much better than average."

Punti negativi: "il personale rideva e scherzava sempre ponendo poca attenzione ai passeggeri, sembravano "trovati" all'ultimo."

Punti positivi: "sedile comodo"

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti negativi: "We were not allowed to board our connecting flight and are stranded currently at the Istanbul airport and had to book our next flight with indigo as the staff closed the boarding ahead of time even though we were on time. Lot of shouting and crying by other passengers happening for the same reason."

Punti positivi: "Food and entertainment was great."
Punti negativi: "N/A"

Punti negativi: "Airline could not handle the two hour fog delay which led to tremendously long ticket desk lines and violently angry customers. Terrible experience for staff and customers."

Punti negativi: "Better seat."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti positivi: "NOTHING!"
Punti negativi: "Too exhausted from the long flight. But really wanted to say - Never flying them again after my itinerary is completed. They have just lost any revenue they would ever have gained from me in the future."

Punti negativi: "I will never forget Turkish airlines again. They stole our money. We were at our flight on time but they wouldn't let us board. They then said we were no shows and cancelled all our remaining flights with no refund. This ended up costing us around $3000. We don't have this kind of money and I don't know how we will pay rent next month."

Punti positivi: "The planets and stars we're aligned to provide an optimal trip. Price was a huge determinant for me...$800 RT Houston to Delhi just can't be beat. And, their arrival time into Delhi is so early (5: 20 am) that customs and immigration is a breeze."
Punti negativi: "All good."

Punti positivi: "Probably best economy class service and amenities and timings."

Punti negativi: "The seats are to close together and did not recline, also very warm on the plane makes it very uncomfortable"

Punti negativi: "Turkish Air lot my suitcase. I will never travel with them again"

Punti positivi: "The flight crew was friendly and kind."
Punti negativi: "The check in at MXP took us a lot of time and there was no defined line for people to wait without other people can pass them. Some how there is people who stand in line for 10 minutes and others for 40 minutes, the ground attendants didn’t really cared about it."

Punti negativi: "boarding was messy at IST"

Punti negativi: "Delhi International Airport: Unhelpful representatives at both: Baggage Claim and at Operations center."

Punti negativi: "They forced me to check my cabin bag. It met their dimension requirements but said weighed too much (what does that have to do with space in cabin). They they lost the bag so I'm on vacation with no clothes."

Punti positivi: "Polite crew, comfortable enough"
Punti negativi: "Pack a meal and don’t rely on the airport at Istanbul for a grab and go meal beyond prepacked sandwiches. No options for lactose-free meals beyond the potato chips at the bar. In-flight food was awful- we had the no lactose meals."

Punti positivi: "The food and entertainment was good. The crew was very nice."

Punti positivi: "Staff was very friendly. Good was great. I was actually comfortable during the flight."
Punti negativi: "It's a long flight. But that's unavoidable."

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti positivi: "Turkish airlines have always been perfect for me. This was yet another fulfilling experience with the services, the food and other stuff being extremely satisfying."

Punti positivi: "The crew were good, polite and attentive."
Punti negativi: "Getting through security and to the gate was downright bizzare. We were directed to the special F gate, where we had to stand in the freezing rain in front of a locked door without any explanation. This is after already packing our jackets in. Then we got screened and just as randomly told to go to the main terminal, where we got screened a second time, just as stringently (pulling everything out, padding down the kids). No explanations whatsoever, the craziest experience, completely messed our plans to get a bite up, I wish we were given some information ahead of time that we are going to be sitting in a single room zone. The flight was ok, but hellishly hot all the way."

Punti negativi: "No problems average flight slight delays."

Punti negativi: "FLight delayed causing connection lost. Had to take another flight to Milan and then drive the car to Genoa."

Punti positivi: "Good crew, liked the food and service. Better aircraft interior."
Punti negativi: "Boarding was chaotic, lines weren't well controlled. Ground crew needs better training in being proactive, assertive, communicate better with tired passengers who have had to wait for 5hours in the very staid, and outdated Frankfort airport. Same problems with the headsets."

Punti negativi: "Flight from Milan delayed of 1 h . Missed connection have been rebooked to a new flight with crappy seat"

Punti negativi: "Ritardo"

Punti positivi: "No delay and the landing is smooth"

Punti positivi: "I loved everything about the Lufthansa Flight. Clean plane enough room. GREAT Service!!"
Punti negativi: "-"

Punti negativi: "Very cramped legroom. Confusion during boarding."

Punti positivi: "Overall decent experience. The crew was attentive, captain informative."
Punti negativi: "Aircraft not too comfortable but much better than the aircraft in the first leg of my travel from Seattle to Frankfurt."

Punti positivi: "Crew from Washington D.C. (IAD) to Frankfurt was outstanding-- very warm and thoughtful."
Punti negativi: "Crew from Frankfurt to New Delhi was not as warm, attentive, and polite."

Punti positivi: "The crew was very helpful, attentive, and friendly."
Punti negativi: "The vegetarian (Lacto ovo) meal options were terrible. The seat comfort level was okay, but nothing to write home about."

Punti negativi: "Personale ed intrattenimento ottimi. Cibo discreto, volo superaffollato e nessuna possibiltà di upgrade. Da migliorare la pulizia delle toilettes."

Punti negativi: "Cabin Crew does not pay much attention to customer need even in business class. They need to learn lot from KLM."

Punti positivi: "Nothing"
Punti negativi: "Fraud United and Lufthansa"

Punti negativi: "I was traveling with 2 kids, they placed us far away from each others When I asked if we could move us, staff declined, however we found other passengers were moved. Staff moved our luggage around the plane without informing. "special meal" was ordered, and delivered wrong. Hostess behaves aggressively and rudely, yelling at me (cabin manager apologised, too late anyway)."

Punti negativi: "Ritardo in partenza: 1 ora. Attesa per sbarcare: 30 minuti."

Punti negativi: "The special meal I got was not the same as I ordered."

Punti positivi: "there was food on the plane, which was quite o.k. and the crew was very friendly."
Punti negativi: "Flight was delayed as it arrived too late. the boarding therefore, was a bit hectic, especially as Lufthansa does not make boarding according to zones or group numbers like most of the other major airlines."

Punti negativi: "Boarding was a mess and food was not up to the mark"

Punti positivi: "Tranquilita"
Punti negativi: "Nulla"

Punti negativi: "Also, just one meal and no snacks served on a 7 hour plus flight"

Punti positivi: "Fast check in and boarding. Courteous service."
Punti negativi: "I did not get te entree of my choice on one of the flights."

Punti positivi: "Hospitality"
Punti negativi: "Nothing"

Punti negativi: "Prima di iniziare l'imbarco il personale cerca volontari a rimanere a terra causa over booking e davanti cominciano a scorrerti immagini stile United Airlines... Questo genere di pratica mette ansia e rovina il viaggio in qualche modo, sei stanco, al secondo scalo magari, è venerdì sera e non vedi l'ora di tornare a casa, e loro ti piazzano la minaccia dell'over booking!"

Punti positivi: "Pulizia, intrattenimento, aereo moderno e cibo"

Punti positivi: "Sedili spaziosi, snack gustoso, decollo e atterraggio in perfetto orario."

Punti positivi: "Cibo non male, sono stati serviti due pasti e uno snack - certo le porzioni erano davvero scarsine. Eccellente scelta di film, anche uscite recentissime, e personale disponibile. Volo in perfetto orario."
Punti negativi: "Incredibilmente, i sedili sono più vicini su questo aereo usato per un volo intercontinentale che su quelli per voli a breve raggio in Europa. Cercate di prendere un posto senza nessuno davanti a voi, o quando abbassano il sedile sarete schiacciati!"

Punti negativi: "la prosecuzione del volo da Monaco a Trieste è stata un disastro. Volato fin sopra Trieste e poi ritornato a Monaco, asseritamente per nebbia, ma gli altri voli verso Trieste (es. Roma - Trieste) sono atterrati regolarmente. Penso che il pilota non fosse abilitato per atterraggio strumentale. Poi ripartiti solo il giorno dopo."

Punti positivi: "Veloci e puntuali"
Punti negativi: "Lo snack offerto e l'intrattenimento non all'altezza del Brand"

Punti positivi: "Gentili"
Punti negativi: "Lo snack offerto e l'intrattenimento non all'altezza del Brand. In più il volo è partito in ritardo"

Punti negativi: "seat did not recline at all,"

Punti positivi: "Nothing"
Punti negativi: "Crew Service, food,"

Punti positivi: "Loved business class and the lounge areas. Flight attendants were amazing."
Punti negativi: "My luggage is mia(possibly munich). Have no clothes, no gifts to bring my family, and not questions answered the where and when ill get my luggage"

Punti negativi: "Lufthansa treated us very poorly. When we arrived late in FRA, the gate attendant was extremely rude while trying to rebook and actually left us in the middle of rebooking because her shift ended. No one came to take her place!! She actually swore at us!! We were only able to rebook by calling the Lufthansa call centre and had to spend a very uncomfortable overnight at the airport without any certainty of when we would fly out. Lufthansa finally got us out on the same flight as booked but 24 hours later. And then, of course, they lost our luggage. Terrible overall experience."

Punti negativi: "Transfer gate is too far away"

Punti positivi: "No problems at all. Luggage was there a and crew was very polite tried to keep everyone comfortable."

Punti positivi: "very roomy seat for a small plane."
Punti negativi: "Boarding occurred from two doors which caused long delays because people had to try and get by each other in the narrow isle. If they want to use two doors to load the plane they should at least direct the passengers that have seats at the back to go to the back and vice versa."

Punti negativi: "The Newark airport is a swamp of unpleasant facilities and personnel."

Punti positivi: "service, food, entertainment"
Punti negativi: "seats, boarding process"

Punti positivi: "The very best experience. The decor calming, great seats. "On board Chef " , great food. Staff very attentive, polite and always smiling. They exuded a joyful atmosphere and seemed like never sat down! This was the third leg of our long trip and they made it so enjoyable.. That is a lot as a passenger is quite tired and possibly irritable by this time. This was an Austrian Airline flight and we were really blown away.. I also give kudos to management for having staff that is so efficient, hardworking and yet so joyful!"
Punti negativi: "Can't think of anything."

Punti positivi: "Friendly flight attendants. I really liked that there was water service constantly; flying can be so dehydrating. I wish that it was a breakfast service on our arrival to Sfo even though it was evening is the states; I felt that I missed breakfast."

Punti positivi: "Poorly handled boarding; poor food quality, along with the standard economy packing; very poor baggage handling at destination, made it apoor experience"

Punti positivi: "Airbus 380 is roomy and the crew was fun. Definitely one of the most comfy 8 hour flights I have had."
Punti negativi: "Boarding was a little delayed."

Punti positivi: "Indian Veg Food"
Punti negativi: "Frankfurt airport was crowded. Doesn't even have a universal adapter"

Punti negativi: "My check in bag was delayed by a day. Ground staff didn't even delivered it, had to pick it from airport after calling them several times Management and ground staff are rude"

Punti positivi: "I liked the comfort level and the collection of movies."
Punti negativi: "Had to wait more than an hour to get my meal. I had the assistance light on for more than 2 hours and no one would come to ask. Not sure why would they provide that at the first place!"

Punti negativi: "changed the itinerary"

Punti positivi: "Servizio eccellente sotto ogni aspetto. Upgrade ricevuto a Economy Premium molto apprezzato."

Punti positivi: "Overall very good experience. Also got upgraded to Premium Economy. The air craft was very neat clean and also the seats were very comfortable. Air hostess were very courteous and service oriented"
Punti negativi: "Nothing specific."

Punti negativi: "Horrible. First, we lost a suitcase. It could happen but for two days they did nothing and only told us stories (so as not to use the word lies). Within a few hours (and thanks to airline assistance) we were able to locate the suitcase. Even then it took them two days to bring it to us, two precious days off our planned vacation (7 days) At the end of the shortened vacation, we got to the chek in, and told that since the ticket I had purchased form them two months earlier was too cheap ... and since the flight was Over booked, they would take me off the plane if all the passengers would arrive. It's unnecessary to describe what I felt until the plane took off. They apologize constantly, but do nothing practical. a bae company. no me nor my freinds/family will go with KLM"

Punti positivi: "We love the flight all the way"

Punti positivi: "Ho chiesto di essere spostata in quanto troppo vicina ai bambini e sono stata accontentata"
Punti negativi: "7 ore di ritardo, il cibo era veramente pessimo e in atterraggio l ala destra ha avuto un preoccupante flash accompagnato da rumore strano."

Punti positivi: "If you would like to learn more you can call me 628.600.8825 Very dissapointed"

Punti negativi: "Fewer entertainment options than the delta flight. I got excited with that first flight."

Punti positivi: "Short flight friendly crew"
Punti negativi: "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."

Punti positivi: "Newer plane. Dimming windows, upgraded bathroom. Flight crew very pleasant."
Punti negativi: "Boarding wasn't announced. Limited in flight movie selection. Food was average. Same dessert for both meals served."

Punti positivi: "There was no flight! So it's one thing that you have to cancel the flight because of fog; but rebooking us the next day on a flight through New York that doesn't exist, was way below the standard of care I would expect from any airline. Apparently, the NY to LAX flight that KLM booked us on, was only one leg of the flight to Sydney Australia; and according to some airline agreement, only Australian nationals are permitted to take that flight! Running around at JFK from terminal four, to terminal seven, to terminal eight, back to terminal four, to get a flight out, was a bit much considering how tired we were – not to mention hungry, since KLM neglected to provide the kosher meals we had requested with plenty of time – BOTH going to and returning from Europe."

Punti positivi: "Entertainment, cabin crew great."
Punti negativi: "Seat layout may now be standard but is still cramped."

Punti positivi: "Crew very efficient Food was reasonably good Good movie selection"
Punti negativi: "Boarding at AMS was very disorganized. No row boarding for economy, just all at once Lights stay on during the flight, so difficult to sleep"

Punti positivi: "Staff was excellent. Entertainment options pretty good."
Punti negativi: "Seems very dated. Business Class felt cramped and not very luxurious."

Punti positivi: "The long flight"
Punti negativi: "The long flits"

Punti positivi: "Professionality onboard, punctuality"
Punti negativi: "In Bologna, They made me take stuff out of my luggage at check in, because the weight was 26kg instead of 23 kg and I'm even a Fyingblue gold member. Totally ridiculous."

Punti positivi: "The service is very good.Crew is very nice and flight on time."

Punti positivi: "the hostess was nice"
Punti negativi: "i was givven a poor seat at the end of the airplane, 2 people slept next to me and for 9 hours i couldnt leve my seat untill the hostess asked me if i needed help"

Punti positivi: "The crew was very friendly and professional"
Punti negativi: "The seat space was a little narrow"

Punti positivi: "Delft-themed safety briefing was lovely. Excellent flight."

Punti positivi: "Puntualità all'arrivo ad Amsterdam"
Punti negativi: "Ritardo all'imbarco, mancanza di un numero sufficiente di sedili per sedersi al gate a Fiumicino in attesa del volo"

Punti positivi: "On time"
Punti negativi: "Terrible boarding process. Clunky landing."

Punti positivi: "The crew on this flight was great and there were lots of current movies to watch"
Punti negativi: "Why do the airlines makes you walk through first class and then premium economy to get to standard economy? That is a set up for failure."

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Punti negativi: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "Comfort"
Punti negativi: "Internet"

Punti positivi: "Services is good ."
Punti negativi: "Food can be better"

Punti negativi: "Crew members in Amsterdam were very rude and disrespectful"

Punti negativi: "The plane is so old..,"

Punti positivi: "Great plane and staff"
Punti negativi: "Delayed"

Punti positivi: "Great crew, comfortable seating with enough leg room."
Punti negativi: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Punti positivi: "No delay and nice staff"

Punti negativi: "Troppo ritardo"

Punti positivi: "The entertainment was amazing"
Punti negativi: "The seats were a bit hard"

Punti negativi: "They left my bag off the plane. Ridiculous."

Punti negativi: "The plane was very hot"

Punti positivi: "Food, entertainment and crew was exceptionally friendly."
Punti negativi: "Seats not great for such a long flight."

Punti positivi: "Awful"
Punti negativi: "Everything"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "the crew was nice"
Punti negativi: "Seat confort on long flights, leg rooms,"

Punti negativi: "Inflight was better than I expected. But needs upgrading air crafts."

Punti positivi: "The crew!!"

Punti positivi: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Punti negativi: "Less legroom, storage space, bad food, few movie options."

Punti negativi: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Punti negativi: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Punti positivi: "Landing"
Punti negativi: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"

Punti positivi: "Very friendly onboard personnel - I really had kind of homy feeling."

Punti positivi: "Crew was excellent -kind nice and very attentive"
Punti negativi: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Punti positivi: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Punti negativi: "Food had only vegetarian choices. No charging place and ambiance was noisy"

Punti negativi: "Customer service"

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."