Trova voli economici per Eureka Springs

Punti positivi: "The service on our flights was wonderful! Qatar is the best airline that I’ve ever flown on."

Punti positivi: "Polite crew, food was pretty good."
Punti negativi: "Did not have the duty free item I pre-ordered. I asked the crew 4 times about it, four times because they said that they would check but they never got back to me to tell me that it was out of stock; until I pressed the issue."

Punti positivi: "Qatar Airlines has amazing service! And they have free internet!"
Punti negativi: "The films are all sensored. And the free internet is only for 30 minutes."

Punti positivi: "Spacious for economy, pleasant flight attendants"
Punti negativi: "Nada!"

Punti positivi: "Food was excellent. Service was excellent."
Punti negativi: "Entertainment was limited."

Punti negativi: "Poor service, long layovers with not enough lounge space. Misguiding customer service"

Punti positivi: "Transit 9 hours without hotel"

Punti negativi: "Passengers in front of you slamming their seats back that crushed and spilled my food all over me. Happened 3 times!!!"

Punti positivi: "The service was excellent, the hostesses were very friendly, smiling and helping. The food was tasty and delicious..."
Punti negativi: "Nothing"

Punti negativi: "I missed my flight from Nairobi to Melbourne then the airlines asked for penalties and fare difference which in total was much higher than booking a fresh one way flight. I felt that the crew at Nairobi airport handled the situation pretty well however, the staff at the Nairobi reservation office were a bit cold and not very helpful."

Punti positivi: "In-flight treatment"
Punti negativi: "The seat"

Punti positivi: "Good service but need to improve food quality and quantity."

Punti negativi: "Delayed"

Punti positivi: "I like everything about the flight"
Punti negativi: "Everything was ok"

Punti positivi: "Everything was great boarding,crew,comfort,food, entertainment ... crew is very helpfull and friendly Bathrooms were always clean,Service was excellent ."
Punti negativi: "I tried to add my millage that I couldn't do Because of not enough guidance .... With in five months I had to round trips to USA From Lahore Pakistan... and still didn't get my millage my request is to add those millage so I can continue travelling with Qatar Air...."

Punti positivi: "Office staff was cooperative Overall flight was good"
Punti negativi: "Ground crew was rude in behavior - not all but briefing counter staff"

Punti positivi: "The aircraft was new, the flight was empty and the flight attendants were extremely attentive! It was great. Wish I had the same experience on the previous flight."
Punti negativi: "The food ,however, was disappointing again."

Punti positivi: "clean airline, modern airplanes, good food, friendly service"
Punti negativi: "Nothing not to like. Spacing between seats is a little tight for med-tall passengers. Food service was slow. few/Infrequent additional beverage & snack visits."

Punti positivi: "Superiore rispetto alle Business europee. Incredibili le operazioni di chekin: - addetti Qatar Airways raccolgono le valigie direttamente dal taxi e le portano al check-in - immigration con coda separata e nell'attesa drink e cibo - lounge fra le migliori mai viste con self service e servizio al tavolo - comodissimi gli aerei ma qui siamo nella norma - attentissimo il servizio a bordo"
Punti negativi: "Nulla di negativo da segnalare"

Punti positivi: "Flight was on time and departed as scheduled. Flight was comfortable and seats were decent. Would have liked a little bigger seats and more legroom in the economy seats"
Punti negativi: "Food was not up to par and seats could have been a bit bigger for the economy bracket."

Punti positivi: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"
Punti negativi: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"

Punti positivi: "Very very clean plane."
Punti negativi: "Movie selection could be improved. Second meal had no vegan option."

Punti positivi: "Everything"

Punti negativi: "They arbitrarily switched the flight one hour ahead of schedule, with no notice so half the passengers ended up missing it."

Punti positivi: "The personnel were at the CAI Airport and in the plae were just wonderful. I hope i will have the same experience the second leg if the trip from DOH to DFW"

Punti positivi: "Schermo non funzionante"
Punti negativi: "Poche informazioni sul ritardo"

Punti positivi: "Tutto, aereo , personale, imbarco, intrattenimento, cibo."
Punti negativi: "Le informazioni a Doha del ritardo volo sono comparse sul tabellone a meno di mezz'ora della prevista apertura gate. Comunque nessun problema, Aereoporto confortevole e dotato di wi-fi gratis per chi vola con Qatar."

Punti positivi: "Servizio del personale ottimo, prezzo buono. Ottimo cibo."
Punti negativi: "Aereo datato, poco spazio tra i sedili, intrattenimento multimediale nullo e per un volo così lungo oggigiorno uno se lo aspetta, tant'è che da Doha a Krabi tutt un'altra cosa. Eppure le ore di volo sono simili."

Punti positivi: "Staff courtesy."

Punti positivi: "Excellent service everyone was generous"

Punti positivi: "Staff were polite and helpful. Flight was smooth and on time. Overall very good considering length of flight and difficulty of accommodating such a large crowd for such a long time."
Punti negativi: "Meal service was very disappointing. 16 hour flight with one meal at the beginning, one meal at end, and a small, rather unappetizing hot pocket like sandwich in between? And snack offerings were ice cream, potato chips, candy bars and a few apples (ran out of apples). Need more healthy options. There needs to be a more full meal/snack offering around the half way mark if you are going to keep people from grumbling."

Punti positivi: "The best service"
Punti negativi: "Nothing bad to say"

Punti negativi: "Food serving took a while. And need improvements."

Punti positivi: "On time, good crew, easy connection."
Punti negativi: "Hard and tight seats for such long night flight."

Punti positivi: "The inflight entertainment didnt work at all. Food choice was pathetic."
Punti negativi: "Food and inflight entertainment"

Punti negativi: "I never made it to the Yerevan to Doha flight, because Qatar Airways did not get me to my destination in time. They had an emergency landing in The Azores, after turbulence and several passengers got injured, when the pilot failed to warn passengers to put on their seat belts and they flew into the air, hitting the ceiling before falling down. One passenger had a heart attack. Once they de-planed us in The Azores, not a single Qatar Airways employee helped us on site anymore. Passengers were left in the hands of hotel and airport staff. There was very little communication with the passengers. A relief flight was supposed to come in 12 hours. It did not come for another 35. After the emergency landing, some passengers noticed that a wing looked defective. The disruption may not have been due only to bad weather, but a defective plane as well."

Punti positivi: "Service always attentive , availability of food on demand outside scheduled meals ."
Punti negativi: "Film selection outdated , I flew in April and the WORLD movies had not changed much Aircraft not as good as more recent ones"

Punti negativi: "Worst customer service"

Punti positivi: "I like Qatar service very much and that is why I fly with them most of the time."

Punti negativi: "I am hard of hearing. It would be appreciated it you would offer more movies with English subtitles."

Punti negativi: "Being a replacement flight due to delays in original flight from London, the airways chosen our seats beside the emergency exit my son who is 15 and other customer asked to swap seats for safty reasons which I fully support. computer and staff should be smart enough to choose for my son a proper seat."

Punti negativi: "L'aereo da Doha a Pisa era veramente piccolino e un pò scomodo. Il servizio sempre perfetto"

Punti positivi: "L'aereo da bkk a Doha nuovissimo, spazioso, super-confortevole"
Punti negativi: "Le Last call per entrambi gli imbarchi si sono chiuse molto prima dei 20 minuti indicati sul biglietto: fate attenzione!"

Punti positivi: "Great"
Punti negativi: "Non"

Punti negativi: "Selection of English movies could be better. Movies were very old choose from."

Punti positivi: "Food and hospitality"

Punti negativi: "Entertainment system did not work sometimes and the touchscreen was difficult to use."

Punti negativi: "Overbooked flight, nearly got bumped off. Not a great thing to happen, when you're counting on reaching your destination in time for an appointment."

Punti positivi: "The brand new plane"
Punti negativi: "Entertainment poor selection"

Punti positivi: "We flew Delta from Rome to Atlanta. Everyone was very accommodating and we had no problem with our tickets"

Punti positivi: "The plane was newer and the flight itself was good"
Punti negativi: "Poor service onboard. Flight attendants showed little care and were curt. Ordered halal meal but were given vegetarian. It was bland and tasteless. My wife ordered drinks that never came. The armrests were stationary adding to the discomfort. Unfortunate how the international service experience is so much worse than domestic."

Punti negativi: "A parte il volo in ritardo di 1 ora e un quarto tutto bene, un po’ rumorosi i motori."

Punti positivi: "Personale cortese con servizio rinfresco compreso"
Punti negativi: "Aereo un po’ antiquato md80, con motori posti nella parte posteriore molto rumoroso e fastidiosi."

Punti positivi: "Crew was awesome"
Punti negativi: "No TV unfortunately"

Punti negativi: "Ho preso premium economy ma non ce la neanche appoggio piedi"

Punti negativi: "Not being to check our tickets on line"

Punti negativi: "About 7 of 8 crew staff was ladies in their 60’s. Grumpy old women. In case of emergency I would help to help them instead of crew members helping me off the plane."

Punti positivi: "Seat 2G Orderly boarding and plane clean"
Punti negativi: "Asked to have all the food (appetizer, main course, etc) served together , as they advertise, but was told that service wasn't available. Ordered dinner, was almost as tasty as a Stouffers meal (it was some type of glop of lamb). 7 hours into flight the menu advertised a warm chocolate chip cookie, asked for one was told they THOUGHT they were out, came back about an hour later said the found one, but it wasn't warm, so I passed (not a real fan of eating food they found) About 8 hours into flight , the attendant said out of the blue that they were sorry about not providing the meal all together as requested, but that the other attendant didn't know they offered that service."

Punti negativi: "Non ho preso questo volo da LA a Mexico City. Ho chiesto un rimborso e non mi e’ stato dato."

Punti positivi: "Il personale di Klm è stato molto gentile e anche quelli di Delta"
Punti negativi: "Troppo tempo di attesa ad Atlanta"

Punti negativi: "Lo spazio a bordo, sempre meno !"

Punti negativi: "Drop off bagaglio lentissimo , 1 ora in attesa. Tre desk aperti ma due bloccati da passeggeri per 1 ora"

Punti positivi: "Cabin crew was good."
Punti negativi: "This flight had at least 5 gate changes in three different terminals. We had serious jet lag and did not need to go roaming all over the Atlanta airport."

Punti positivi: "Crew fantastic"

Punti negativi: "We left late, it was delayed then maintenance issues. Twice. Seating was very tight and uncomfortable, no movies or entertainment at all. U.S. flights are the worst. Even on short flights with aeromexico outside the U.S. you get movies and food. Zero stars for comfort, food and entertainment."

Punti positivi: "Free WiFi"

Punti negativi: "Seats are too small in both width and knee room"

Punti positivi: "That I was able to sit next to my husband"
Punti negativi: "Everything else."

Punti negativi: "Ottimo"

Punti positivi: "Delta Studio"
Punti negativi: "Food choices were not appetizing."

Punti negativi: "All was well"

Punti negativi: "Food"

Punti positivi: "We stood on the ground due to weather, which had nothing to do with the airline itself. Keeping this from jading my point of view, the airline stood within the standard of what is expected of a good trip. Food was good, and the choice of movies, shows, and games helped the time pass. Staff was friendly, and checked bags were ready rather quickly."
Punti negativi: "The number of updates telling us we are going nowhere, was a bit excessive."

Punti positivi: "Nothing more than expected."
Punti negativi: "Food could be improved."

Punti positivi: "I liked that the plane was newer and the box snack was really good."
Punti negativi: "Nothing really"

Punti positivi: "Efficient hop to Boston"

Punti positivi: "Posto molto comodo, viaggio fluido e ben organizzato"

Punti positivi: "Personale cortese ed efficiente. Viaggio piacevole"
Punti negativi: "Aereo un po' datato, manutenzioni necessarie in alcune finiture."

Punti positivi: "the staff"
Punti negativi: "your seating is ridiculous, to the point of dangerous! People could never get out of the seat rows let alone the isles. I will seriously avoid flying Delta again as there is no concern for safety or comfort. It is obvious they are more concerned with money than costumer service!"

Punti positivi: "It was wonderful to have a non-stop from Rome to Atlanta. The flight was comfortable and punctual. The in-flight entertainment was very good and helped pass the long flight."
Punti negativi: "I liked the complimentary beverage service and many meal and snack interludes, although the food was sub par, especially the snack. I don't know how you can mess up crackers, but they were terrible, even slathered with the accompanying marinara. Also not sure that I ever met a shortbread cookie I didn't like until this trip; why lace it with artificial strawberry flavor?"

Punti positivi: "They forgot the CC reader so drinks were free. The free GoGo media is cool."
Punti negativi: "Flight was cancelled and rescheduled 3 times. Delayed. Tiny plane = uncomfortable and turbulent."

Punti negativi: "I couldnt watch any movie because the re was a buzz where the Earphones need to be conected."

Punti positivi: "Clean plane, friendly crew. Ahead of schedule arrival, pilots did beat to keep in smooth air."
Punti negativi: "Took a bit to get first beverage. Thy ran out of KIND granola bars before reaching the back of the plane."

Punti negativi: "45 minuti per sbarcare e aspettare il bagaglio al nastro, in più una corsa a velocità passo d'uomo con lo shuttle dal terminal 1 al terminal 2, mi han fatto perdere la coincidenza con il volo successicon con conseguente spesa di 130 euro e 10 ore di attesa. Grazie."

Punti positivi: "Speed of birding and departure. Very smooth ride on the 777."
Punti negativi: "Not many food options."

Punti positivi: "2 seats by windows, rather than 3, and the roominess plus ease of using the media tv screen and options. the beverage options and food options were plentiful as well as good quality."

Punti positivi: "Entertainment and screens were awesome - worked perfectly"

Punti positivi: "Blankets"

Punti negativi: "I'm Sky Priority and the gate agents were not enforcing zones. They called Diamond and everyone walked in. I went in and saw zone 3 in the line"

Punti positivi: "The plane was new and comfortable, the flight attendants were friendly and wonderful and the meal was pretty good but the abundance of snacks and drinks made a 9-hour flight very tolerable. I'd definitely fly Delta to Italy again."

Punti positivi: "The stewards were professional, courteous, efficient, helpful, excellent at keeping the cabin clean, kind, and just overall wonderful."
Punti negativi: "Nothing"

Punti positivi: "Service"
Punti negativi: "Food"

Punti positivi: "They wouldn't budge on bumping me up even though I have 33k skymiles. They are all about money. Their seats are SOOOOOO cramped!!! They SQUEEZE people onto their planes!"

Punti positivi: "CREW"
Punti negativi: "FLIGHT WAS CANCELLED AND WE ENDED UP BEING2-1/2 HRS LATE"

Punti positivi: "The aircraft was in good condition. We left on time. An Alitalia flight"
Punti negativi: "For an international flight the food was inadequate. Alitalia is cutting back on the quantity and quality of the meals served. I always find Alitalia flight crews the most undisciplined."

Punti positivi: "On time departure, friendly staff, nice free snack. Overall good experience."

Punti positivi: "The staff is very nice and helpful"
Punti negativi: "When i booked i chose my seats ahead of time and they got switched. both flights I was put in seats i did not choose."

Punti positivi: "TV for each passenger. Quality of food and service. Spaces legroom."
Punti negativi: "Seats a little tight but manageable. Overall 10 hour non stop flight was good."

Punti positivi: "Thank u Delta... It was awesome.. Had to commend the pilot and crew at d end of the journey."

Punti negativi: "Lost all our bags so couldn’t ski"

Punti negativi: "The flight was cancelled and had to be rerouted on United Airlines."

Punti positivi: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Punti negativi: "Turn the lights on early making it hard to sleep"

Punti positivi: "The service"
Punti negativi: "The food."

Punti positivi: "Best airline in the business quick efficient and outstanding service What else can you say"

Punti negativi: "Not enough leg room"

Punti positivi: "Light snack and complementary wine"

Punti positivi: "NOTHING"
Punti negativi: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Punti positivi: "Crew was excellent -kind nice and very attentive"
Punti negativi: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Punti positivi: "Crew was awesome"
Punti negativi: "."

Punti positivi: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Punti negativi: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."

Punti positivi: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Punti negativi: "Can't think of anything."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Punti negativi: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Punti positivi: "Sandwich was incredibly tasty (although not much filling)"
Punti negativi: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."

Punti positivi: "Booked extra room seat which gave me good room for seating"

Punti positivi: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Punti negativi: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Punti positivi: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"

Punti negativi: "Crowded seating, wake-up for breakfast service two hours before arrival"

Punti positivi: "Airlines issue"
Punti negativi: "Profiling certain customers"

Punti negativi: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."

Punti positivi: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "Eveything is well arranged"
Punti negativi: "Nothing"

Punti positivi: "On time."
Punti negativi: "No negative"

Punti negativi: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."

Punti positivi: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Punti negativi: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."

Punti positivi: "Excellent service, excellent food."

Punti positivi: "Good flight, we got a nice snack despite it being a short flight, the staff was great."

Punti positivi: "Ho chiesto di essere spostata in quanto troppo vicina ai bambini e sono stata accontentata"
Punti negativi: "7 ore di ritardo, il cibo era veramente pessimo e in atterraggio l ala destra ha avuto un preoccupante flash accompagnato da rumore strano."

Punti positivi: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"

Punti negativi: "seats on Jet air flight are very uncomfortable"

Punti negativi: "sardines!"

Punti positivi: "Crew and food"
Punti negativi: "Seat"

Punti positivi: "Flights left on time, arrived ahead of time. Seats comfortable. Baggage arrived quickly. No charge for wine/beer, although I do not imbibe when flying long distance. Food ok for airline food."
Punti negativi: "Unable to pick seats in advance,, were assigned seats that did not recline for 11 hour flight. One bathroom not functioning. Very limited movie choices for inflight entertainment. Seat belts much shorter than other airlines, so very confining, unable to loosen to relax in any position other than sitting straight in seat. In Rome had to check in & go through security at Terminal 5 then get bussed to Terminal 3. Only airport where we had to take out all electronics, including converter plugs, headphones, etc, place in a flimsy clear plastic bag ( that broke ) to go through security. Line to check bags pretty slow for number of passengers. Glad we had plenty of time."

Punti positivi: "attentive on the plane"
Punti negativi: "the checking in took very long not enough staff for the amount of people."

Punti negativi: "My family of five spent a lovely week in Sardinia. Our return flight took us through Rome. We were boarded an hour ahead of departure from Rome for our 10+ hour flight, only to be held on the ground for a one hour delay. Barring equipment malfunction, this is a totally unacceptable way to treat people. Be assured that I will avoid Rome in the future if at all possible. I trust that Rome nor Italy need my tourist dollars and there are many lovely other places to spend them. Exceedingly disappointed, Pam Just"

Punti positivi: "Efficient boarding process meant passengers were all boarded in a timely manner and the flight departed on-time."

Punti positivi: "Professionality of the crew, punctuality, comfort. I loved the new Alitalia uniforms."
Punti negativi: "Food was embarassingly awful, almost disgusting. Too limited entertainment choices."

Punti negativi: "Me quede un dia completo en Panama en el aeropuerto."

Punti negativi: "The food was inedible--from the chopped RAW potatoes to the slimey, tiny bit of pale turkey. It must have left a foul taste for the crew, too, since they were cold and unwelcoming."

Punti positivi: "Friendly staff Food was great Constantly handing out water and drinks"

Punti negativi: "As a Delta Elite member I was not impressed that the First Class section had only 1 person in it. Should have been some people upgraded."

Punti positivi: "entertainment options"
Punti negativi: "lack of USB or other power outlet to charge my own devices, poor responsiveness from crew, skimpy breakfast (it was a way-too-salty quiche), tighter seat options than my first leg of the flight"

Punti positivi: "Puntualità all'arrivo ad Amsterdam"
Punti negativi: "Ritardo all'imbarco, mancanza di un numero sufficiente di sedili per sedersi al gate a Fiumicino in attesa del volo"

Punti positivi: "Staff were friendly!"
Punti negativi: "Food was not great and no choices."

Punti positivi: "friendly personnel"
Punti negativi: "boarding procedure"

Punti positivi: "25 min ahead schedule!!!"
Punti negativi: "Cabin space, too narrow rows."

Punti negativi: "Entertainment screen did not work; in neighboring seat it could not be switched off when we wanted to sleep; sourly employees everywhere (re-booking counter an exception); food close not being edible and cold; I forgot my watch on when going through security in the Air France terminal; when I started to say "sorry" I was yelled at by the screener who said that she will do the talking; she sent me back through the scanner twice without my watch, then once more with the carry-on and made sure that I went to the end of a very long line to wait for another screening rather than having me just go through the scanner without my watch. Needless to say, there was nothing else suspicious about me once the watch was removed. Eager to exercise her power, the security person did not seem to consider that she slowed down a long line of people waiting to be screened. I should add that I am 73 yrs old grey haired female who has traveled a lot both for pleasure and business during my entire life, often to some difficult places and that I do not argue with or provoke those in power in a situation like this. The yelling and the sending me repeatedly through the scanner, which did not beep once the watch was removed, was beyond anything I had experienced anywhere else. The sending me to the very end of the line seemed outright spiteful. (I did miss the plane connection.)"

Punti positivi: "Nothing"
Punti negativi: "Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !"

Punti positivi: "Puntualità"
Punti negativi: "Per imbarcare un passeggino un'Odissea al Charles de Gaulle 2, con personale di terra scortese ed inaffidabile e un giro dell'aeroporto per trovare dove imbarcarlo. Davvero pietoso. Personale di volo affabile e cortese, atterraggio non morbidissimo. Panini al formaggio di capra e lamponi incommentabili."

Punti negativi: "It is very difficult to get around CDG airport with a disabled person. There is no shuttle. By the time we got to check in, we were ten minutes late. They would not check us in, and we paid over $700 to change tickets to the next flight. When I complained, I was told to stop being rude or I would get no ticket at all. My mother is 94 years old and we did the best we could given the circumstance."

Punti positivi: "Nothing"
Punti negativi: "1/ the transfer crew needed 50 mn to enter my son’s visa number in her computer and she almost let us miss our flight 2/ we were separated (party of 3, my son being 5 YEARS OLD) - how can they allow a boarding and expecting my 5 year old to do a 10 hours flight BY HIMSELF???? 3/ no kids menus, even if I had ordered it before 4/ food in general was very mediocre 5/ crew was unprofessional and they acted bored"

Punti positivi: "Comfortable, hospitality and wonderful service"

Punti positivi: "Ground crew at CDG was helpful to file a claim for the lost luggage."
Punti negativi: "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"

Punti positivi: "The flight had a delayed of 2 hours due a system issue, but the flight was comfortable, and the airplane was clean."
Punti negativi: "I didn't like the check in, the personnel there were not so friendly and had discrepancies. We were a group of 6, and 2 of us were able to drop the bag in the check in. But the others were told that needed to wait 30 mins."

Punti positivi: "Niente"
Punti negativi: "Tutto. Dall’imbarco alla sbarco, Air France e’ una schifezza unica."

Punti positivi: "Sometimes you get surprised, with this specific flight, we had an excellent young and perfect cabin crew. Thanks, Joon!"

Punti negativi: "Peccato che arrivi allo scomodissimo terminal G dell’Aeroporto Charles de Gaulle."

Punti negativi: "The company simply lets passengers board a fulled booked flight with far too much luggage. Result, take off 20 minutes late because there was not enough room for luggage in the overhead compartments. I was flying with just a small backpack that went under the seat"

Punti positivi: "The food, entertainment, and service. Waited for me after almost missing my flight."
Punti negativi: "Nothing."

Punti negativi: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."

Punti positivi: "The fresh bread and cheese."
Punti negativi: "The staff is very unprofessional in receiving the passengers and serving the drinks mainly. The luggage wasn’t received and after 24 hrs no news about it! It’s a shame"

Punti positivi: "The crew was Nice onboard But in the AirPort No Good at all.."
Punti negativi: "People in CDG AirPort Seen so Rude or stressfull, Well also a flight almost 3 hours with out entreteiment .. boring .."

Punti positivi: "Short & easy flight"
Punti negativi: "All ok"

Punti positivi: "Aeromobile comodo e personale davvero professionale"

Punti positivi: "Short, lots of leg space"

Punti negativi: "My baggage was broken"

Punti positivi: "Arrived on time"
Punti negativi: "Cattle car accommodations"

Punti positivi: "Boarding was very efficient"
Punti negativi: "Losing my luggage after checking it at the gate when volunteers were needed."

Punti negativi: "We were rebooked, which understandably happens for any number of reasons. However, we were not informed or asked about our preference until our luggage was checked through! The staff especially in Chicago where we began this awful experience couldn't care less about our situation. Then AIr France lost our luggage and provided no help in locating them. We had to rely on folks who had friends working in Zagreb Airport to locate them. Air France is incompetent, insensitive and unprofessional. If you have an important trip avoid Air France - they treat you like captives not customers."

Punti positivi: "The service and food were excellent plane was clean."
Punti negativi: "No entertainment system"

Punti positivi: "The food was good."
Punti negativi: "I feel comfortable flying when I can see out the window so don't force me to close my window shade.The flight attendants kept forcing me to close my shade. Also new planes would be nice. Sick of flying on outdated technology."

Punti positivi: "The flight crew and flights itself were great."
Punti negativi: "I was told the wrong flight time, wrong terminal, wrong gate, and wrong airline. I couldn't check-in online. It was horribly inconvenient and I nearly missed the flight. We got there with 5 minutes until the doors closed."

Punti negativi: "Ils ont mis mon bagage à main en soute quand il y avait plein d'espace dans l'avion..."

Punti positivi: "Best flight I've ever flown. Blankets and pillows provided with many options for movies."

Punti positivi: "Although plane was full staff moved us through quickly"

Punti positivi: "Non mi ha colpito nulla in particolare di questo volo."
Punti negativi: "Volo in ritardo e bagaglio smarrito nonostante la coincidenza venga gestita dalla stessa compagnia aerea."

Punti positivi: "Non mi ha colpito nulla in particolare di questo volo."
Punti negativi: "Volo in ritardo di quasi un'ora. Lo schermo a disposizione è veramente piccolo, i programmi sono un po' datati (molto meglio KLM)."

Punti positivi: "Boarding efficient, Air France flight to Paris was brief and pleasant."
Punti negativi: "Seat a bit uncomfortable"

Punti positivi: "Personale di bordo cortese, abbastanza attento alle esigenze di chi viaggia con bambini"
Punti negativi: "Spazio a bordo degno di una low-cost. Gionocchia contro il sedile di fronte che tra l'altro è stato poi reclinato, il tutto davvero scomodo. A Roma, ad attenderci il solito pulmino, che oltre a far perdere molto tempo perché bisogna attendere fino all'ultimo passeggero per arrivare al terminal, risulta scomodo con i bambini"

Punti positivi: "Il personale è molto attento e disponiblie, ha tenuto in considerazione le esigenze di chi viaggia con bambini come noi. Il volo non è partito in orario ma è atterrato in leggero anticipo"
Punti negativi: "Il cibo, anche se in buone porzioni, non è stato proprio all'altezza. È chiaro che è sempre complicato soddisfare i palati italiani, ma l'impressione è che in generale non fosse proprio all'altezza. La selezione dei film e dei cartoni in italiano, come immaginabile, molto ridotta"

Punti positivi: "there were problems getting the tickets issued in Rome. the worker at checkin kept us for 20 minutes without telling us what was going on. the flight left the gate on time, but then we sat for an hr before leaving. no information was given as to why the flight attendants were rude. after landing we sat for an hr on the runway waiting for a gate to be available."

Punti positivi: "I have been Flying Blue platinum for six years in a row. I often wondered why I never got a complimentary upgrade... Well, I can no longer complain: I was very kindly invited to move across that curtain. Of course, in short haul (2-hours+) A321 flights, all seats are created equal, business or main cabin... But the attention was there, excellent service, and gourmet food too. The whole experience was great. I'll go on flying Air France with fewer regrets."
Punti negativi: "Nothing"

Punti positivi: "The crew was nice .."
Punti negativi: "We were very late for take off. Don't understand why No USB plug. No charging spots. No video. No movie. No radio. No wifi."

Punti positivi: "- puntuale - ottimo sanwich - personale molto cortese"

Punti negativi: "Did not inform me of the shut down of Nice airport that Monday night July 25 from 11:30 to 4:00. I was stranded in nice. I planned to take a taxi to have it take me around a nice at night to see the city. But lost that opportunity.. Then the next morning before boarding I got inquired by French police asking why did I stay in Nice over night. My suitcase locks was cut open and a special silver plated cup,handle,was broken in my suitcase."

Punti positivi: "More comfortable airplane than typical regional service in the US. AF cabin crews are very good."

Punti positivi: "We were delayed on our second flight from Paris to Bucarest, so we ended up missing our connection to Timisoara. We ended up spending the night in Bucharest, but it was very nice of Tarom to get us a room and food vouchers, plus free transportation to the hotel and back. We traveled with 2 young kids and this made the 30 some hours of traveling more bearable."
Punti negativi: "They should have had more people at the airport dealing with all the people that missed their connection, instead of just one cranky person( at the Bucharest airport)."

Punti positivi: "The in-flight meal was very good. The flight was much quicker then I expected, but there a lot of turbulence for much of the flight. Most of the flight attendants were very nice."
Punti negativi: "We were put in the last row of seats, which don't recline, though the row in front of you reclines into you and you are trapped. One of the flight attendants was rude when we were trying to deal with our child who had vomited. CDG (Charles DeGaulle airport) is poorly laid out and poorly run, in my opinion, starting with the landing of our flight. After waiting over a half an hour after landing to de-board, we were given much information In trying to get to the proper places to check certain baggage items, and we walked up and down and around a whole terminal trying to get to the proper gait. This is not the first time I've had a bad experience at this airport. Thankfully, the flight itself after that horrendous experience was good."

Punti negativi: "see my earlier comment."

Punti positivi: "Great crew, very patient and super welcoming."

Punti negativi: "Voli ritardati, bagagli persi che arrivano in voli diversi. Secondo me airfrance è diventata peggio di una compagnia qualunque e sta perdendo la sua immagine di marca,"

Punti negativi: "Flight delay"

Punti negativi: "4. il mancato arrivo del mio intero bagaglio (4 item) a Linate."

Punti negativi: "1. la necessità di dover pagare SOLO all'imbarco il bagaglio aggiuntivo sia all'andata da Linate che al ritorno da San Jose del Cabo 2. l'impossibilità di un checkin online. rifiutato da AirFrance e risolto con Alitalia all'andata. non effetuato al ritorno. 3. la non comunicazione al cliente del codice di prenotazione interno ad AeroMexico della relativa tratta impedendomi ogni comunicazione con tale compagnia 4. il mancato arrivo del mio intero bagaglio (4 item) a Linate."

Punti positivi: "It was standard. Nothing stood out. Travel was fast."

Punti positivi: "Left Venice on time and arrived in Philadelphia on time. Selection of free movies was good."
Punti negativi: "Food is so awful I wouldn't' feed it to a pig. Did not offer anything other than coffee, tea or water to drink during the 8+ hour flight after the first offering of complementary wine or soda. Seats are cramped as always on US airlines. I would not like to be an overweight person jammed into these seats for so many hours."

Punti positivi: "Nothing!"
Punti negativi: "Old plane with old everything!!!!"

Punti positivi: "Not the most pleasant crew. Also, entertainment system has unresponsive screens. Must repeat touching until it gets your selection. Others said the same thing. Sticky system apparently. Food was surprisingly digestible."

Punti positivi: "Pilot info/smooth flight."

Punti positivi: "Seats were pretty good. Food was fine. Drinks were sufficient. Flight was on time, boarding was efficient enough, luggage was fine."
Punti negativi: "Among four us us in one block of center seats, each way one entertainment system was inop. Same was true on a similar A330 flight we took three years ago. Big deal on a long flight. Cabin crew disappears into their curtained enclave as soon as they can. No coach seats are comfortable overnight, and these definitely were not."

Punti positivi: "Entertainment and seats on the plane"
Punti negativi: "Crew was not very polite, looks like they don't like their job, boarding was very slow and confusing, who ever was directing at the door did not have a speaker, passengers were looking for information and no one had an answer. Check bag stands outsides, those guy don't have any maners, they talk to people in Avery disrespecful way"

Punti positivi: "Nothing"
Punti negativi: "Fight was cancelled as reported a light near the exit sign was out. Had to sit in the airport 8 hours a regular delay of the this route."

Punti positivi: "Treated like a person not a ticket"
Punti negativi: "N/A"

Punti positivi: "Yes"
Punti negativi: "Yes"

Punti positivi: "Pleasant travels. Small plane"
Punti negativi: "Somewhat cramped. Very difficult getting seat assignment. Website confusing."

Punti positivi: "the plane took off an hour late and they didn't explain what was going on until like, 40 min after we should have taken off. also, the plane was really loud and felt like it was going to fall apart. the reason we were delayed was because they needed to fix the door latch. i dont' think that's all that needed fixing."

Punti positivi: "Loved that we were on time and that the counter personal were polite and patient."

Punti positivi: "We were in row 38 and liked the leg room- since my husband is 6'6" and we couldn't get bulk head seats. Flight attendants were very nice and efficient- Leather seats not cloth is always the best!!! I like 2 seats 4 seats and 2 seats across so that was nice vs 3,3 and 3."

Punti negativi: "The airport is not organized well and a handful of us passengers had to take a shuttle over to the other side of the airport. This by the way, was not written on the boards or announced so we were confused for a good 20 minutes trying to figure out where to go and what was happening."

Punti positivi: "Boarding went smoothly"
Punti negativi: "No entertainment for a 8+ hour flight was"

Punti positivi: "Seats were comfortable and spacious. Crew was friendly. Great selection of entertainment and variety of food/beverages"

Punti positivi: "Low cost"
Punti negativi: "The vonfort of chair is bad and the entertainiment do not work"

Punti positivi: "The pilots, agents & flight attendants all seemed to be in a good mood. The flights were on time. Boarding went smoothly. The newer planes had more leg room.There was a sandwich available for purchase."
Punti negativi: "Felt packed like a sardine on the flight from San Juan to Charlotte. Food for purchase was expensive. Would have been nice to have either had a free movie or free wifi for that long flight."

Punti negativi: "The Iberia crew is exceptionally rude.Seats are very close together, more so than any other airline I have traveled."

Punti positivi: "Seats were comfortable"
Punti negativi: "No beverages! I should be able to purchase a can of beer! I am willing to pay the outrageous cost of $8 for one can and still not able to do that! Ridiculous and I believe they are using the virus excuse to save money !"

Punti negativi: "The crew seemed like they didn’t know what they were doing."

Punti positivi: "Inability to move up seat given 6’0 height and several available."
Punti negativi: "Worst turbulence ever."

Punti positivi: "entertainment, seat space (main cabin extra)"
Punti negativi: "meal service more suitable for daily flight (breakfast first and lunch last)"

Punti negativi: "The cabin crew could care about what they do. The premium economy bulk head seat could not use the overhead bin because one of the cabin crew took it for their luggage"

Punti positivi: "One of the crew members was rude on several occasions - the rest of the crew was fantastic."

Punti positivi: "The crew was friendly and helpful"

Punti positivi: "Nice crew, more legroom, punctuality"

Punti negativi: "Just about everything but the crew"

Punti positivi: "crew was nice"
Punti negativi: "very very old plane"

Punti positivi: "Solo la cortesia di uno steward italiano"
Punti negativi: "Tutto, assurda l’assenza di on board entertainment"

Punti positivi: "Niente"
Punti negativi: "No schermo per visione film Qualità del cibo scadente Servizio a bordo mediocre"

Punti positivi: "Passengers’ standards are so low, so when a flight leaves on time and arrives on schedule or early, we think we are blessed. That’s what happened in this flight."
Punti negativi: "On time departure and early arrival."

Punti positivi: "Timely"
Punti negativi: "No entertainment in the seatback or power for charging personal devices"

Punti positivi: "I wanted to fly british airways because they have newer nicer more modern planes where even coach has electrical plugs. Seats are more comfortable. Imagine my surprise when my flight was changed to American Airlines on a plane that was so old the seats didn’t have inflight entertainment and they were way too small."

Punti positivi: "The flight crew was incredibly friendly"
Punti negativi: "Old plane with uncomfortable seats. Also, for a 10 hour flight there was only 1 new release and it was a kids movie"

Punti negativi: "baggage damaged and lost"

Punti positivi: "Crew worked hard."
Punti negativi: "premium service was good including extra seat space"

Punti positivi: "Your crew was friendly, attentive and efficient. Flight was excellent and the pilot kept us informed."
Punti negativi: "food selection was minimal. Wanted one of the fresh plates, but there was only hummus and crackers."

Punti positivi: "Relatively comfortable plane, great movies (I watched four!), good timing between meals/snacks."
Punti negativi: "These planes are always SO cramped. We paid to be in the section with 9 seats across instead of 10 which was worth it but wish that they would just give everyone slightly more space - seems humane for such long flights! The group boarding on these huge planes always seems chaotic. Also it seems like it would honestly make more sense to start at the back and move forward. Would have less waiting for people in front of you to get settled. Wish the last snack had a piece of fruit or something with a bit more healthy aspect."

Punti positivi: "This plane is much better than the American Airlines plane I usually get stuck with on my 8 hour direct flight from JFK to MXP. Please stop using the Boeing 767 jets and only use the Boeing 777 for flights across the Atlantic. I would like to fly American more frequently but not if I think I'm going to get stuck with the planes from the 1980s where there's no personal TV, no place to plug in my phone or electronics to charge unless you carry around a car charger, which I definitely don't, and there's no WiFi on those planes either."
Punti negativi: "Boeing 767 Jets! The food is blah - Delta and Emirates is better. The entertainment needs a bit of an update. Or maybe I just fly too often..."

Punti positivi: "The helpful gate agents getting the assisted on board. The crew was friendly."
Punti negativi: "The seats have no leg room. the person in front of me laid their seat back and I could not get out to use the restroom. The screen where my husband sat did not work."

Punti positivi: "Service"
Punti negativi: "Old airplane between MIA and SJU"

Punti positivi: "I had to buy new clothes after lost bag and since bag had been lost twice during my trip, I was reluctant to check the bag. It was of size to cram into my carry on so I did that, but American staff demonstrated concern, had a sense of humor and helped me get a comfortable seat to sort of take some of the sting away. All that was great of them I was aware of being in an upgraded seat. No complaints, but it stung a little because I was deeply aware of the reinforcement of class. The small, extra comforts were wonderful and I wish everyone had them while risking their lives together over the ocean - especially the extra room At times, on the way over I felt a claustrophobic panic. But to stay positive, they were kiind, sympathetic, funny, sweet. I appreciate them."

Punti positivi: "Trip overall was great until getting baggage at baggage claim."
Punti negativi: "We waited 1 hr or more for our baggage to arrive at baggage claim and no one from AA told us anything until about 50 minutes into our wait that there was a weather delay so baggage crew couldn't work in the conditions. When we landed, the weather was fine so no one knew! Many people missed connections or had to run through the airport by time they got their bags. Better communication would have been easy to do to keep us informed."

Punti negativi: "Check in was a disaster with the computer system down. The gentleman that helped us was lovely but system issues kept us at check in a very long time and unfortunately that together with the crazy insanely long distance to our gate- then only to take a bus- we did not have time to pick up any food or make any stops which we counted on and had arrived 2.5 hours ahead of time to check in to allow for."

Punti positivi: "Entertainment System loaded with movies Optional WIFI at cost Aisle seat Air quality / temp control was comfortable Passport control through JFK was straight forward and short for USA citizens"
Punti negativi: "Food: Better to just serve a fresh panini than to go through hassle of heated mystery meal... Seat Assignment: I went to Malpensa airport the night before to assign seat, but there was no American Airlines gate agent nor partner airline that could help me...Even though this was AA199 purchased through British Airways. The B.A. check in said that they couldn't help"

Punti positivi: "Considering BA cancelled our flight to Milan because our Delta flight to JFK was late....we had to buy 2 more round trip tickets. No one from Kayak or BA helped us.. we were out anithet $1100. ..worst experience ever will never use Kayak again. The right thing to do is for Kayak to refund our original.tickets....since we had no control over our delayed flight but I am sure that will not happen."
Punti negativi: "See above ....."

Punti positivi: "Movie choices"
Punti negativi: "Food"

Punti negativi: "One of the oldest aircrafts - unbelievable they would use this from Milan to JFK! There were NO TV screens on the seats and whats worse is there was nowhere to plug in headphones to watch the one tiny TV screen for all. When we were landing the lights in our cabin - the crew was mediocre - the food was indelible - I advent flown American for over a decade internationally and there is a good reason why i will never again!!"

Punti positivi: "I liked the food and the fact that we had booked good seats in Economy so we were comfortable."
Punti negativi: "We weren't able to choose the movies etc. We were forced to watch what the airline picked on a big screen. Old plane."