Trova offerte per voli da Columbus a Toscana

"Poor your Airline is a scammer"

"They canceled my flight yesterday only an hour for me to leave so am so disappointed by your airline I payed Covid test for $175 . Is hard to get hold of your customers service representative. Your Airline is a scammer"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Airplanes, crew, entertainment on Lufthansa airplanes"
Punti negativi: "Leaving Frankfort on-time"

Punti positivi: "Crew was great"
Punti negativi: "So tight and tiny and cramped. I flew to Europe on a Lufthansa plane and it was spacious and comfortable, the United plane was tight and cramped. Was physically touching the stranger next to me for 11 hours....Food service used sooo much single use plastic."

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti negativi: "the entertainment kept cutting in and out on itself, and i was listening to classical music and it simply didn't work to hear anything whole. annoying but not critical"

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "crew was good food was good"
Punti negativi: "comfort"

Punti negativi: "Larger seats! More legroom! No seats which don't recline. Specifically, the seat in front of min reclined -- literally into my lap, since my knees were against the back of that seat ALL the time. Min didn't recline, since it was too close to a partition."

Punti positivi: "The crew should treat better passengers but overall is been good"
Punti negativi: "Overall is been good"

Punti negativi: "Never happened,missed flight"

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "The flight itself was good. But the connection wasn't. For this schedule, it is next to impossible to make the connection. The gate that the SEA to FRA flighy arrives at is at least half an hour away from the gate that SEA to MAA leaves from and there is a security checkpoint in between."

Punti positivi: "The crew was very friendly"

Punti negativi: "Voli in ritardo"

Punti positivi: "Quick flight. O ly 2 people per row. Bags did not get lost"
Punti negativi: "Walking to different concourse. Then walk down to bus and ride 10 mins to plane and wait to get on. First come first seated."

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "CREW COMFORT FOOD"
Punti negativi: "BEING DELAYED OVER AN HOUR AND NO CLEAR EXPLANATION GIVEN FOR THAT"

Punti negativi: "Flight was delayed more than 1 hour 30 minutes"

Punti positivi: "Crew was excellent."

Punti positivi: "Excellent crew"
Punti negativi: "Toilet"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "Crews are very friendly & nice service. Good and comfortable seat."
Punti negativi: "It was freezing cold inside all the way to Atlanta."

Punti positivi: "Flight attendants went above and beyond helping my little granddaughter who was ill with a fever. Economy Plus is very comfortable with great service. My special meal was delicious."

Punti positivi: "The cheese sandwich was good."
Punti negativi: "Flight left late. Airport employees weren't helpful. The plane was hot."

Punti negativi: "Seats are small and cramped. Food was tasteless. Entertainment equipment did not work well, slow and kept locking up."

Punti negativi: "Troppo freddo"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Nothing"
Punti negativi: "First flight was canceled and we had a pleasure (after 12 hours flight from SJC to FRA) to spend another 11 hours in the airport."

Punti positivi: "Nothing. But I did arrive on time"
Punti negativi: "I will try to avoid Lufthansa if I can"

Punti positivi: "flight was on time"
Punti negativi: "The plane appears to have left with NO luggage on board. 3 days later, I am still without luggage. The promise to deliver the missing luggage within 24 hours was not honoured."

Punti positivi: "on time Family Check in"

Punti negativi: "Pretty good. Great crew."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

"The flight was delayed for five hours due to airplane issues."

"So much fun to be delayed 3.5 hours so you land at 12:12 a.m. CT and then discover there are planes stacked on the tarmac but no open gates. We’ve been sitting in a hot plane for 1:20 and have no estimate when we’ll get a gate. This was poor gate management by American Airlines and DFW. Every AA flight I am on of late has been problematic at best."

Punti negativi: "Old planes, disinterested crew, full flight"

Punti negativi: "30 min to de-ice an E170? Why?"

Punti positivi: "Seats felt thin"

Punti negativi: "There crew was not welcoming nor understanding of the passengers' frustrations caused by the delays. There was no air-conditioning on the flight, no air circulation to speak of. No food was served due to turbulence or so we were told."

Punti positivi: "Tim was great!"

Punti negativi: "The a/c wasn't working. Flight attendants acted annoyed by the people flying, no connectivity to gogo inflight."

Punti positivi: "The air hostess didn’t smile while offering cookies, but she wasn’t rude. She later asked my fellow passenger to move to another window seat and I had the comfort of 2 seats."

Punti positivi: "The staff was fantastic. Very helpful."
Punti negativi: "Flight was delayed twice causing us to miss our layover. The only way they initially could correct the issue was by booking us a flight 5 days later. Finally found a helpful person at the gate after calling American Airlines and getting no help. We lost day of our trip, but it’s better than 5."

Punti negativi: "Get the plane to terminal bridge and not buss the passengers to and from to plane."

Punti positivi: "Take offs equaled lands"
Punti negativi: "Dirty and tied plane seat way to tiely spaced. Disinterested crew. I hate stowage"

Punti positivi: "Solo la cortesia di uno steward italiano"
Punti negativi: "Tutto, assurda l’assenza di on board entertainment"

Punti positivi: "Niente"
Punti negativi: "No schermo per visione film Qualità del cibo scadente Servizio a bordo mediocre"

Punti positivi: "The gate agent in Columbus was in a wonderful mood."

Punti positivi: "short flight"

Punti positivi: "Biscuits are awesome"
Punti negativi: "WiFi is a little confusing. App didn’t work."

Punti negativi: "Flight delay at every single step of the way Crew was great though"

Punti positivi: "Speedy, professional, clean, overall wonderful trip! Hoping for same upon return!"

Punti positivi: "We where late boarding, jet didn’t have fuel, we had delay after delay. This flight is never on time. every time I have taken this flight I am delayed. Also getting into charolette, we always spend at least 20 min on the tarmac"

Punti negativi: "I'm a tall person and there wasn't an option to get a seat with any extra leg room. Additionally, the gate staff were not helpful or informative about the flight and rushed when it was time to board."

Punti positivi: "The seats were quite comfortable."
Punti negativi: "My bags didn’t make any legs of the trip. AA should allow downloading the app on the airplane."

Punti positivi: "Unlike previous AA flights, the process was smooth everywhere it mattered. Attendants and crew were friendly, service was prompt, flight was smooth."
Punti negativi: "Attendant was unable to upgrade me to first class due to a system error they couldn't fix. Boarding was unnecessarily delayed because the attendant on staff was not the scheduled attendant and they were scrambling to catch up."

Punti positivi: "Excellent service gate to gate."

Punti positivi: "Nice crew"
Punti negativi: "Delayed and didn't try to speed up the delay"

Punti positivi: "Nice legroom! Easy boarding, everything good and on time. Short flight so didn’t use entertainment."

Punti negativi: "Flight from Columbus was delayed due to crew member family emergency. AA said I would miss my connection in Charlotte. The only alternate connection was too late to complete the trip. I nearly canceled the trip. I reboarded and made my connection with 10 minutes to spare. Also, my destination (Greenville) was only 90 miles from Charlotte, the connecting airport (unbeknownst to me). AA should have offered the option of driving to my destination."

Punti negativi: "Delayed by 90 minutes."

Punti positivi: "Aero e spaziozo."
Punti negativi: "x 5 ore di viaggio un bichere di aqua e un biscotto."

Punti positivi: "Fast and friendly"

Punti negativi: "'ll volo da Philadelphia a Washington ha ritardato più di 5 ore"

Punti negativi: "Il volo era stato overbooked"

Punti negativi: "The delay in Columbus caused me to miss my connection and have to fly into LAX instead of LGB."

Punti positivi: "Il cibo discreto"
Punti negativi: "Tutto scomodo, sedili stretti e scomodi, niente schermo Tv personale, aereo vecchissimo ma soprattutto un gran freddo. Tutti i passeggeri imbottiti e neanche dopo le ripetute richieste la temperatura è rimasta per tutta la durata"

Punti positivi: "tutto ok"

Punti positivi: "Imbarco"
Punti negativi: "Sedili scomodi e mancanza di televisore personale"

Punti positivi: "Snacks"
Punti negativi: "Could have been given more snacks for 3 hr flight"

Punti negativi: "Not enough leg room for tall people unless you pay extra."

Punti negativi: "It was delayed."

Punti positivi: "Was a little slow in starting leaving too little time to drink my coffee and I was one of the first to be served."

Punti negativi: "Have to pay for wifi use."

Punti negativi: "My flight was delayed 4 times from Columbus to Chicago due to an ATC issue in Chicago. On the 4th delay announcement I had to rebook my international flight for the following day because my connection was leaving Chicago while I was still in Columbus. I had to rebook and get a hotel for the night on my own expense since American Airlines won't pay if it is weather related even though the weather was not the issue, rather air traffic control. The plane we got the next day was a smaller uncomfortable plane with zero entertainment and a crew that projected they would rather be anywhere else. I don't blame them, my experiences with American Airlines had been progressively getting worse."

Punti positivi: "Nothing"
Punti negativi: "Flight left late, once in Charlotte sat on taomac 20 min, waited 20 min for our forced to check carry on and missed our connecting flight. They gave away our seats and were not helpful. Eventually wander to a customer service desk. Anitbef ling wait. Finally got a flight out."

Punti positivi: "It was okay"
Punti negativi: "We loaded late and than sat in the plane awhile before we left. No explanation was given. Once we arrived in Charlie we sat on the tarmac for 20 min. No explanation. Than we waited 20 min fir our carry on luggage to arrive. We were told we had to check it. By the time we arrived at our gate they had given outlet seats away. They were not very polity ir helpful."

Punti negativi: "I was advised by customer service agent over the phone that it would only cost me $100 for an extra bag on my flight and that it would remain the same whether i paid it online or at the airport. However, at the airport i was told that the extra bag is $200. My office agreed to paying for the extra bag only for $100. Now I am out of pocket with $100. So disappointing."

Punti negativi: "3.5 hours late out of Columbus, minimal if any communication by gate agents, 45 minutes wait for gate in PHL, 15 minutes at gate to get jet bridge to plane."

Punti negativi: "Aereo vecchio"

Punti negativi: "ATC delay on take off and then a 10 min wait for a gate a DCA. Just disappointing in adding delays."

Punti negativi: "There was no food or entertainment and the seats were old and uncomfortable and it was ridiculously cold"

Punti negativi: "Gate agents need to talk slower then we're clearly… It's ridiculous how some of them talk, they need a communications course it's not that hard 10% slower equals 100% more effective."

Punti positivi: "The whole process from check-in to getting luggage was smooth."
Punti negativi: "Food wasn't great. It wasn't terrible either but I've had better."

Punti positivi: "Boarding easy and not rushed. Crew friendly and laid back - didn’t seem uptight. Nice aircraft. For a long flight, it was surprisingly easy."
Punti negativi: "Economy space is still so cramped for a long flight. Food was fine and what would be expected. Not remarkable."

Punti positivi: "N/A"
Punti negativi: "All passengers had to board 40 minutes earlier than departure time. The air plain door was closed 10 minutes before departure. No reason we had to board earlier. All passengers are only 15-20 people..."

Punti positivi: "Niente"
Punti negativi: "Tutto sono rimasta molto delusa perché per troppo non sono riuscita a prendere il volo abbendo la mia carta di embarcó i El posto per problemi di documenti che no sapevo in fine no se a cercato di trovare una soluzione i o perso il volo"

Punti positivi: "Meal vouchers, free hotel stay"
Punti negativi: "Flight delayed - missed connection. Had to spend a night in Canada - it cut my vacation short in Paris by one day and had to re-organize my plans. Never again Air Canad - spoke with some apathetic ticker agents - did not care to listen. No options provided to us, Air canada made up their mind hours before we landed. Missed the connection flight by less than 30mins because of Air Canada shenanigans."

Punti positivi: "Food was hot. Pleasant service"
Punti negativi: "This was a large plane and therefore it took quite a bit of time for people to store their belongings."

Punti negativi: "Flight was more than 2 hours late - same as the flight from Columbus to Toronto when we left- the ground crew did not know or care where the plane (a replacement craft) was coming from or when it arrived and let it sit on the ramp for about 15 minutes before marshaling it in and the seats we got after waiting all that time were excessively worn and felt like we were sitting in bowls. The logistics either of Air Canada or at the Toronto airport for domestic flights stinks. I will try to avoid both in future."

Punti negativi: "Not enough room for everyone’s carry ons even though websites clearly state the allowances. very small plane. No snacka offered on almost 3.5 hour flight only drinks."

Punti positivi: "The flight was a little late due to weather but everything else about the trip was smooth and painless."
Punti negativi: "The leg room was just adequate. The food was good but nothing too great."

Punti positivi: "They have good entertainment system and library"
Punti negativi: "The plane delayed for almost 90m due to a mechanical issue. Of course, we missed our connection in Vancouver. Upon arriving in Vancouver, there was no help at all or guidance. Customer support desk was manned by one agent even in the presence of long queues."

Punti positivi: "At least you get a drink and small snack on a 5+ hour flight."
Punti negativi: "Air Canada Rouge is cramped, uncomfortable, and run poorly. The only bright spot on this flight was the captain who got out of the cockpit and loaded our luggage himself when it was apparent after an hour and a half that the ground crew was not going to do it."

Punti positivi: "Plenty of Entertainment Choices"

Punti positivi: "Friendly punctual"
Punti negativi: "Seats are way too close! No leg room!"

Punti negativi: "No tv on the plane for a ocean flight from Venice to Montreal From Montreal to Los Angeles, 6 hours, no free food was given."

Punti negativi: "No tv on the plane for a ocean flight from Venice to Montreal From Montreal to Los Angeles, 6 hours, no free food was given."

Punti positivi: "The fact that I called in the a.m. and they rebooked immediately, no charge."

Punti negativi: "I didn't like the fact that I paid 14$ for wifi and it kept kicking me off all the time. Also when we landed in Edmonton we circled their airport for half an hour then finally landed and we were stuck on the Tarmac for additional 45 min while we waited to get towed to our terminal. All in all terrible first time flying with air Canada and will never do it again. West jet flight I took to my destitnation was awesome"

Punti negativi: "Needed to reschedule got no help from Air Canada"

Punti positivi: "Airbus 787"

Punti positivi: "Nothing. This was the least pleasant flying experience I've ever had."
Punti negativi: "1. They scheduled me for an overnight layover FOR NO REASON when there were multiple flights leaving earlier to my ultimate destination. 2. The airplane food gave me food poisoning and I had to spend the night in the ER. 3. My flight the next morning was delayed by 3hrs. Meanwhile, other flights to the same destination were taking off with no problem."

Punti positivi: "Seats, entertainment"
Punti negativi: "We had to change planes, after boarding the original aircraft, and were delayed almost an hour. We thought the airline (Air Canada) could have recognized the inconvenience with a free drink or extra snack."

Punti negativi: "1 hour 35min delay for a 1 hour 40 minute flight!!"

Punti positivi: "I love that I had a direct flight for my destination, from TLV to Pearson Int'l, at a decent price. This is usually hard to come by. The in flight entertainment options are very good. The online check-in process worked very well."
Punti negativi: "The service on my original TLV-Pearson Flight (Dec 23rd am) was not great. The staff sat in the back gossiping the entire time and looked offended every time I came to ask a question or ask for something - they would get silent and just sit there, like I was interrupting an important conversation and so I even offered to get my own stuff. Ridiculous! What happened to customer service? The food is HORRIBLE! Worst food I have ever had on a flight, and I flew to 8 countries this last year, so that says a lot. I'd recommend only eating food you bring, or just starving yourself."

Punti positivi: "The woman I spoke to on the phone was pleasant and helpful. It's certainly not Air Canada's fault that my flight was canceled, but communication and support structures could be better."
Punti negativi: "I think more support staff are needed, especially during the winter during bad weather. I discovered my flight was cancelled when I randomly walked past the departures board on the way to the bathroom--no announcement was made at the gate. There was no one at the gate. I waited for 30+ minutes on hold on the phone, while waiting in an unmoving line at the terminal's single customer service desk, before being booked on a new flight."

Punti positivi: "Courteous service"
Punti negativi: "Seats so close should not be able to recline in someone's lap, makes it for a very uncomfortable ride. Not every passenger cares about the comfort of others. Therefore if seating have to be that close together they should not be able to recline. Our flight got in at 1am and because a family member needs assistance we were told to wait by some parked golf carts and someone would be right over to assist, we waited as we saw all passengers walk by and flight crew and no one showed. Then decided to slowly start walking and after awhile an angel of the airport staff, I wish I got her name to thank her saw our struggling through and quickly ran to grab a wheelchair and assisted us right to our shuttle service.These are the things that make airport service more pleasant, for such a state of the art airport the experience for passengers should run a little smoother and assistance to those that need it should be readily available. Rose"

Punti positivi: "Comfort of the flight."
Punti negativi: "Food was too spicy and had too much salt. Food quality needs improvement. Asked crew about the name of a food item and they didn't know."

Punti positivi: "Guys, we were traveling in the middle of Matthew hurricane and the pilot was just perfect, we didn't feel it. No bumps, no disturbance, nothing. Like shiny day. Congrats"

Punti positivi: "it is on time no hassle every things is smooth"

Punti positivi: "Apart from food there was nothing great about the flight"
Punti negativi: "The staff is the worst, the air hostesses are rude and treat you bad. The service is very poor."

Punti positivi: "The plane flew in air and got us where we wanted to go but not on time"
Punti negativi: "Everything else Breakfast a slice of banana bread !!! Nonchalant staff Getting water was trouble"

Punti positivi: "It was average with everything."

Punti negativi: "cancelled my flight and lost all my $$$! I won't use Air Canada again."

Punti positivi: "I thought that things ran very smooth and efficientlt"

Punti negativi: "Because of a three and a half hour delay on the first leg of the journey, I missed the overseas flight. They out me up in a hotel, but I had to wait 24 hrs for the next flight. There was no attempt to get me on another flight and so far no willingness to compensate me for the other travel I had to rebook."

Punti negativi: "Had delays going to Toronto and returning to Columbus."

Punti negativi: "Air Canada as well as WestJet charge exuberant amounts for local flights. They offer services and leg room of a budget airline while charging prices at the top range of a regular airline. Lack of proper competition in Canada allows Air Canada and WestJet to charge whatever they want since there are no other real options"

Punti positivi: "Had to change initial flight due to passport problem. Customer support was excellent. The man who rebooked our flights (air canada representative) did an excellent job."

Punti positivi: "Good service, helpful flight attendants."
Punti negativi: "Food was meager and not delicious. Need to download Air Canada app for movies caused some turmoil before the flight."

Punti positivi: "The crew was nice and the flight was fairly comfortable."
Punti negativi: "The entertainment selection was terrible. There needs to be a wider selection of movies."

Punti negativi: "The entire Air Canada computer system was down for 45 minutes, and we had to run to make our connection, which we barely did. If the entire system is down, why don't they put a 45 minute hold on the flights since they know that everyone is late? Plus, one of the representatives gave us false information."

Punti negativi: "Cancelled my flight. I have zero faith in Air Canada."

Punti negativi: "One flight cancelled and the rebooked flight was delayed 2 hours, causing us to miss connections. We ended up arriving in Montreal 9 hours after originally scheduled going from Columbus, Ohio to Montreal."

Punti positivi: "arrived in London."
Punti negativi: "flight delayed from 8 pm to 2 am. $10 voucher for food."

Punti positivi: "The saftey"
Punti negativi: "Food"

Punti positivi: "Great service on a quick flight"

Punti positivi: "Same as stated above"

Punti positivi: "Very organized ,clean planes"

Punti positivi: "Air Canada service was wonderful for the Mtl-Toronto keg of the journey. Comfortable, efficient and pleasant"
Punti negativi: "the electronic self booking is a bit unclear and stressfull. More staff on hand to assist and help with questions would be good."

Punti negativi: "The aid line lost one bag of mine, should have back today..."

Punti positivi: "Everything went well. You made it easy"

"Non ho preso il volo"

"Il personale di bordo molto ad accusare e puntare il dito esauriti al massimo. Personale da cambiare totalmente"

"Delayed departure from Lisbon due to security issue but flight arrived on time in Madrid."

Punti positivi: "As usual Iberia sells you an Iberia ticket and sticks you on their low-cost line, Vueling - small seats, zero service. In flight wifi did not work except to take my money. Did not recieve email or load a webpage in the whole flight. Also crew was completely misinformed about COVID regulations in Spain - insisted we need a PcR test and QR code from online site and that was not true for travellers from Italy. Bush league airline; not what it used to be."
Punti negativi: "Everything"

Punti negativi: "Seats are too close together, very uncomfortable for long international flight"

Punti positivi: "Imbarco veloce"
Punti negativi: "Sembrava una barca da quanto si muoveva"

Punti positivi: "Reasonably comfortable seat"
Punti negativi: "Food quality was poor."

Punti negativi: "They had problem with plane and had to change it. Then we havd the proper allowed carry on and they had no space.... short thrip of a little over an hour but the getting to leave was the worse...."

Punti positivi: "NOTHING. VIAGGIO CON AEREO SCOMODISSIMO. CIBO PESSIMO. PERSONALE PRONTO PER UNA BELLA SIESTA, E POCO AFFERRATO SUI COLLEGAMENTI... CHE DIRE? PER UN INTERNAZIONALE MAI PIU."
Punti negativi: "IBERIA CANNOT MAKE HUNDREDS OF PEOPLE FLY, WITH A FLIGHT TO SHORT RANGE VEHICLE! I HAVE NEVER FLYED SO SUCK IN MY LIFE"

Punti positivi: "Nothing"
Punti negativi: "I could not fly"

Punti positivi: "Arriving ahead of time"
Punti negativi: "Too hot in the plane"

Punti positivi: "Personale disponibile e servizio di intrattenimento ottimo"
Punti negativi: "Ritardo di 2 ore senza alcun avvertimento, nessuna spiegazione neanche dal personale presente in aeroporto, nessun "rimborso" o piccolo extra per rifarsi dell'inconveniente."

Punti positivi: "Personale assente . Cibo mediocre"
Punti negativi: "Più attenzione ai paseggeri"

Punti positivi: "Ordine imbarco e pulizia"
Punti negativi: "Solo snack a pagamento e sedile non reclinabile"

Punti negativi: "The flight to Madrid from Porto left so late I missed my connecting flight to Bilbao and I so I took a bus to my destination."

Punti positivi: "Everything. Perfect flight, service, food and Ann early arrival. All great. Memorable."
Punti negativi: "N/A"

Punti positivi: "It was a very busy due to the fact that we,left 40imutes late and Iberia was also late when we left Madrid but they took care of me to make sure I did not miss the connecting flight"
Punti negativi: "The food could be better"

Punti positivi: "I was sitting in primer economy with lots of legroom. It was good service, on- time flight"

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti negativi: "I was not able to check in online"

Punti positivi: "Volo comodo, ho viaggiato lontano dai motori per la prima volta"
Punti negativi: "Mi hanno obbligato a mettere il cellophane allo zaino per evitare che si perdesse il contenuto, il tutto a mie spese. Guarda caso gli operatori del cellophane erano davanti al check-in Iberia, sono forse in accordo?"

Punti negativi: "Crew wasn’t unfriendly , no food was provided"

Punti negativi: "Un po’ tutto"

Punti positivi: "Finnair landed their plane so smoothly...."

Punti negativi: "Maybe include vegan options for food?"

Punti positivi: "Very friendly"
Punti negativi: "Food"

Punti positivi: "The business class seat was extremely comfortable."
Punti negativi: "The touch-screen was very difficult to navigate. It didn't respond very well when touched."

Punti negativi: "inizialmente mi hanno permesso l'imbarco per poi negarmelo in quanto problemi di transito a Panama. Personale di terra non molto competente riguardo agli scali"

Punti negativi: "inizialmente mi hanno permesso l'imbarco per poi negarmelo in quanto problemi di transito a Panama. Personale di terra non molto competente riguardo agli scali"

Punti negativi: "My USB connector didn’t work"

Punti negativi: "Compagnia di bandiera con servizi low cost, sito web che funziona malissimo. Mai più per tratte lunghe"

Punti negativi: "Compagnia di bandiera con servizi low cost al limite dell'accettabile"

Punti positivi: "Arriving safely on time."
Punti negativi: "Uncomfortable seats, unable to adjust temperature individually, huge temperature swings from hot to cold and back to hot, terrible food, impersonal crew service."

Punti positivi: "New plne, service from American Airlines was good news friendly."

Punti positivi: "I loved the Madrid airport!! Iberia out of Madrid is lovely."

Punti negativi: "Il volo madrid barcellona ha avuto 2 ore di ritardo e questo ha comportato la perdita della coincidenza barcellona pisa. Malgrado abbia acquistato un biglietto con iberia, la compagnia si è rifiutata di prendere in considerazione la possibilità di spostarmi su altro volo madrid barcellona perchè il volo era operato da vueli ng"

Punti positivi: "The arrival was almost on time (20 min late ONLY)"
Punti negativi: "Check-in machines in Barcelona Airport did not work (since the Vueling shares the code with Iberia, but they did not share the booking codes!). The result is 40 min queue while only one "manual" registration desk opened. The person behind the desk seemed to be very stressed, no shadow of any kindness - it's understandable: the managers had left her alone with a lot of people unable to use their "cool" innovation (registration through machines). If one adds here the unacceptable burden with boarding (30 mins of waiting time before the bus arrived and all that on the stairs of the "sleeve") the flight started fairly "well". The seat assigned was in the last raw (seems for any other type of seat one has to pay like 13 euro more) and with my 2m of height I felt at "maximum of comfort". Thank you, Vueling, for that exceptional "lowcost safari" experience, will try to avoid you in the future."

Punti negativi: "Tray table had mold growing on it. And Iberia airlines operated flight masked as British airways"

Punti positivi: "Check-in was fast and efficient in Boston. Crew was friendly with good service."
Punti negativi: "No legroom. If they're giving this little legroom they shouldn't allow seats to recline."

Punti positivi: "That we at least got some water"
Punti negativi: "The gate changes, the late start, bad or no info or help from front desk or onboard personnel regarding your connections"

Punti positivi: "Excellent"
Punti negativi: "Very good"

Punti negativi: "Slow service by the flight attendants; poorly stocked food options. perhaps it’s a European thing with budget airlines but to pay for water is unacceptable."

Punti positivi: "The flight was quick."
Punti negativi: "It was incredibly close."

Punti negativi: "My flight was cancelled and I had to wait in the Madrid airport for seven hours before getting a new flight and retrieving my luggage (five for the new booking, 2 for luggage). It's understandable that flights get cancelled due to weather, but the handling of re-accomodations should be much faster. Iberia did not have enough people to handle it and made no effort to bring in more help. Instead, workers were continually leaving. By the end, there were only two people helping the line of dozens of stranded travelers. I was very disappointed."

Punti positivi: "On the plane, the trip was fine. The trans-atlantic section of the flight was surprisingly spacious."
Punti negativi: "The connection was too short in Madrid, so I missed my flight to Berlin and was stuck in the airport for 11 hours. No airport lounge. Kind of a drag after a 9 hour flight. Also they said that my luggage would already be in Berlin but it was not and now I am still trying to find it. Yikes!"

Punti positivi: "Reclination system, closer and closer to the AVE, is an advantage. Although still to improve how not to disturb the passenger behind you."
Punti negativi: "Boarding was messy. We barely fitted in the waiting area. Food quite crappy, especially breakfast."

Punti positivi: "On time"
Punti negativi: "EVERYTHING was a charge Water wasn't even offered."

Punti positivi: "Nothing"
Punti negativi: "Take off was delayed for six hours and Iberia's representative in Madrid told me me missing my train to Valencia is not their problem and Iberia will not reimburse me for the train nor the Iberia flight I had to take to get to Valencia. I've been an Iberia's customer for many years. Horrible customer service and poor airline service. Shame"

Punti negativi: "Poor film and tv selection, the majority from Fox. That's very limiting. Ear buds very bad quality w sound inly comeing through one bud."

Punti positivi: "very comfortable had my own TV screen with free Wi-Fi loved it"
Punti negativi: "I had my own TV screen with free Wi-Fi loved itI thought the food going was better then on the return trip to New York I was in row 57 and most of the food had run out by the time they got to Wes the one meal I had which was a burger was all dried out again going to Madrid had better food"

"No food in this flight, should have n/a option"

Punti positivi: "The staff was helpful"
Punti negativi: "Better food"

Punti negativi: "Got to airport, no gate assigned. Waiting in line for 37 mins. To have the gate staff walk away and help other customers. Than got a gate with notice of a 2 hour delay. Got to gate and got another notice with another delay. Our 8:45p flight left at 12:40am. Plus had another gate change."

Punti positivi: "Everything was good."
Punti negativi: "All was good."

Punti positivi: "Customer service was good, I also liked the text updates."
Punti negativi: "I really dislike that the make you check your carry on now. Most airlines let you take your carry on so I’m used to that. It also originally said $25 but at the check in it was $30. Plus I prefer not to check in my bag because it is faster, but since I did I had to stay at the airport an extra hour."

Punti positivi: "Despite a technical problem they got us to Newark on time."
Punti negativi: "If they overbooked the flight, offer flight vouchers AHEAD of us being at the airport."

Punti positivi: "Generally efficient, clean"
Punti negativi: "Crew seemed hurried - when asking if people wanted coffee walked by so quickly I did not have a chance to reply"

Punti negativi: "Il personale dovrebbe imparare a parlere meglio l'inglese e soprattutto a dare indicazioni corrette!!"

Punti negativi: "Da milano a new york ho pagato il bagaglio da stiva 52,00€ arrivata a New York per Nashville ho dovuto pagare altri 65$ Per la mia borsa altrimenti non mi facevano imbarcare ASSURDO!!! Al ritorno da Nashville a New york ho pagato 30$ per il bagaglio da stiva e altri 60$ per ill volo per Milano."

Punti negativi: "Il personale agli imbarchi dovrebbe essere più gentile e cortese!!"

Punti negativi: "Extremely poor communication. Arrived in Bozeman almost two hours behind schedule. Sat on the runway FOREVER waiting to get to the gate after landing. Flight attendant gave reason but couldn’t understand her. Rude flight attendants. Just overall not a good experience. It’ll be my last with United."

Punti positivi: "Volo breve ma piacevole Buono lo spazio per le gambe Gradevole lo staff a Bordo !"
Punti negativi: "Niente da segnalare"

Punti negativi: "Nessun pasto su un volo di 6 Ore??? Il cibo era a pagamento! Niente cuscini (ci hanno detto all’inizio dell’imbarco non abbiamo cuscini usate i vostri capotti come cuscini. Non importa che non ci siano cuscini ma e ridicolo di fare l’annuncio chiedendo di usare i propri capoti come cuscini Cuffie a pagamento ! Sul serio?"

Punti positivi: "Pulizia aereo"
Punti negativi: "Trolley a bordo senza poterlo collocare sopra la cappelliera corrispondente al posto assegnato"

Punti positivi: "Agent at the gate"
Punti negativi: "My seats changed so my son and I were not sitting together. The agent at the gate was wonderful and got us seated together."

Punti positivi: "Nice seats"
Punti negativi: "No headphones available. No menu selection available."

Punti positivi: "The new Polaris business cabin is awesome"

Punti positivi: "The new Polaris business cabin on 777-200 is awesome"

Punti negativi: "il bagaglio è stato consegnato con un giorno di ritardo, nonostante abbia superato i controlli della dogana correttamente (l'ho riposizionato personalmente sul secondo rullo)"

Punti positivi: "Pretty good leg room and nice refreshments, but the flight was delayed quite a bit and caused to me to miss my connecting flight, which I was told I had plenty of time to get to."
Punti negativi: "See what I liked*"

Punti positivi: "The crew was awesome!"
Punti negativi: "The flight from Columbus to Chicago was originally suppose to leave at 6pm we had a 3 hour delay and did not leave until 9pm. This delay caused anxiety because there was a connecting flight ahead and we were afraid we would miss it."

Punti positivi: "Entertainment in aereo"
Punti negativi: "Pasta scadente. Aggiungere pizza alla offerta di cibo. Facilmente refrigerabile e impossibile che sia cattiva. Facile da mangiare."

Punti positivi: "PERSONALE OTTIMO, IL MIGLIORE MAI AVUTO"

Punti negativi: "Sat in the very back row. Seemingly had less space than any other row and got hit by every person walking to the bathroom. I know united can’t control how often ppl go to the bathroom but this was a rough flight with constantly having ppl out of their seats. Crew was great!"

Punti positivi: "Great airline crew and staff. Departed on time and arrived early."
Punti negativi: "My other 3 flights on United were on a larger airplane with plenty of legroom. This one was very cramped. I was stuck in a middle seat and essentially pinned there for 2 hours."

Punti positivi: "Gate agent was also rude when I inquired about changing it. There were clearly open seats but she wanted me to pay to upgrade. The way this company operates boggles my mind."

Punti positivi: "Less than an hour in the air- commuter shuttle"

Punti positivi: "Excellent crew."
Punti negativi: "Air traffic control delay."

Punti positivi: "Il Posto Al mio fianco era libero"
Punti negativi: "Divertimento a pagamento"

Punti positivi: "I has two seats cose ro me empty!"
Punti negativi: "The video entertainment was not free."

Punti positivi: "Seats are too narrow. Passenger next to me was so big he was sitting on my seat."
Punti negativi: "Seats are too narrow."

Punti positivi: "From Washington to Albania everything was great."
Punti negativi: "The boarding at the first flight from Columbus to Washington was the worst flight I ever had, peoples who worked there were really rude and disrespectful not to only me but to a few passengers especially a lady who worked at the ticket both."

Punti positivi: "sistema di intrattenimento buono"
Punti negativi: "il volo San Francisco Toronto è partito in ritardo e durante tutto il volo il personale non è stato in grado di darci alcuna informazione riguardo alla connection per Milano (medesima compagnia.....). Tutti quelli che avevano coincidenze strette sull'aereo per ogni parte del mondo erano allibiti da questa mancanza di informazioni, Una volta arrivati a Toronto il personale di terra non sapeva nulla e siamo dovuti correre fino al gate seguendo le indicazioni dei monitor che davano lo stato del volo come "Boarding". Arrivati trafelati al gate abbiamo scoperto che il volo era partito mezz'ora prima e si erano dimenticati di aggiornare lo stato del volo sui monitor......................... Dopo un'ora di attesa al banco dell'assistenza ci hanno mandati in hotel e dato il biglietto per il volo del giorno successivo. Parte dei pasti li abbiamo pagati di tasca nostra visti i pochi dollari di buono per mangiare (7$ per la colazione, 10$ per pranzo e 15$ per la cena, spendibili esclusivamente all'Holiday Inn dove la sola colazione a buffet costava 17$ + tasse..."

Punti negativi: "volo in ritardissimo e cibo a pagamento"

Punti negativi: "Our originally scheduled flight out of CMH was cancelled within minutes of getting through security. We were told to wait for another flight-which was scheduled to depart 3 hours EARLIER, but had yet to depart. 3 hours later THAT flight cancelled, and we were rebooked for a flight the following day. So we were out our first night's accommodations as well as transportation to/from the airport that day. The next day we boarded our scheduled flight, sat on the tarmac for awhile, then went back to the gate and de-planed for some unknown reason. We were then re-booked on a different airline. THAT flight was then delayed, which would have caused us to miss our connection to EDI. The ticket agent worked for an hour to find us a flight to EDI that wasn't going through Newark (delays from hell) or Chicago (weather from hell). She finally put us on a flight with an all-too-brief layover in Amsterdam after a connection in Detriot. At this point we have boarding passes coming out our arses, It's 5pm and I haven't eaten since 9am, and we're STILL not out of our departure city. Our projected arrival time was going to cost us ANOTHER night's accommodation, as well as cause us to miss previously paid for engagements. 2 more delays allowed us to finally land in our destination about 40 hours after our original itinerary, with no apology or effort to amend the situation in any way."

Punti positivi: "nothing"
Punti negativi: "service, custumer attn comunication"

Punti negativi: "It was also cancelled on my return flight with no prior notice ! Never again"

Punti negativi: "Food and crew."

Punti positivi: "So I made and didn't get assaulted. So I guess it went well."

Punti positivi: "Spazio per le gambe leggermente maggiore rispetto al volo di andata operato da Lufthansa, schermo per l'intrattenimento e scelta di film/serie tv molto buoni."
Punti negativi: "Inaccettabile che le hostess siano scortesi e rispondano in modo brusco a domande (tipo dove si trovano le toilette) fatte con gentilezza! Viaggio tantissimo, ma non mi era mai capitato, neanche nelle low cost, che passando con il carrello delle bevande, la hostess sbraitasse "Something?" ai passeggeri, quasi correndo, e che sembrasse addirittura scocciata se viene fermata per dell'acqua!! Pessima impressione, che ha reso ancora più sgradevole un red-eye flight che già di per sè non è un'esperienza piacevole."

Punti positivi: "It was comfortable"
Punti negativi: "lots of turbulence but that happens"

Punti negativi: "Lots of delays, not so friendly flight attendants..."

Punti positivi: "Got there on time."
Punti negativi: "Private screening does not work well. Very little kneeroom. No room in seat back pockets to put anything."

Punti negativi: "Our flight was cancelled, bad weather was the day before our flight, not the day of our flight (the day of our flight which was sun). We now got rebooked for wed. That's 3 days we didn't plan to be in Columbus oh. That seems excessive."

Punti negativi: "Delays no good..."

Punti positivi: "Economy plus seat was nice to have an outlet plug in."

Punti negativi: "Surprised at just water and juice as beverage options."

Punti negativi: "They turned the flight around, getting us home hours later than what was supposed to be"

Punti positivi: "We ended up with the exit row seats - awesome, especially for my 6'6" husband."
Punti negativi: "We each had one bag- a backpack for him and an incredibly small roll bag for me. We were told we absolutely had to check the roll bag as space was limited. There were 3 off duty flight attendants sitting next to me and each had 2 large bags. Multiple other people had multiple oversized bags they were allowed to carry on. This infuriates me. I brought one bag, and a smaller than regulation one at that and I had to check it because other people were allowed to bring multiple bags. If you know a flight will be a tight squeeZe, limit people to one bag each."

Punti positivi: "Crew and they kept you well feed"
Punti negativi: "I just could not get comfortable"