Trova offerte per voli da Columbus a Napoli

Punti positivi: "The seats were so comfortable"

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti negativi: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "Muslim food"

Punti negativi: "Still don’t have my luggage yet"

Punti positivi: "The crew tried to be helpful but were equally frustrated with the ground crew."
Punti negativi: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Punti positivi: "Planes were on time and connections made."
Punti negativi: "One bag delayed as not put on flight and food could be better."

Punti negativi: "Crew members in Amsterdam were very rude and disrespectful"

Punti positivi: "Newer plane, crew was amazing, seats were adjustable"

Punti negativi: "I congratulate the KLM crew!"

Punti positivi: "Crew were great"
Punti negativi: "Refreshments"

Punti positivi: "No delay and nice staff"

Punti positivi: "The seat was a little uncomfortable but the crew were amazing."

Punti positivi: "The crew is really welcoming"
Punti negativi: "The seats are too narrow and a bit too hard"

Punti negativi: "Troppo ritardo"

Punti negativi: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Punti positivi: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Punti negativi: "If I knew how to recline my seat earlier. I did try several times"

Punti positivi: "Food provided, staff kind"
Punti negativi: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Punti positivi: "Everything was good except for the entertainment consul for one of our seats."
Punti negativi: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Punti negativi: "Inflight was better than I expected. But needs upgrading air crafts."

Punti positivi: "Good food, friendly service"
Punti negativi: "More trash pickup; only one round of beverage service"

Punti positivi: "They considered my reguest of vegiterian food."
Punti negativi: "I have no complaints."

Punti positivi: "We got to Amsterdam on time"
Punti negativi: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Punti negativi: "Our lougage did not arrive"

Punti positivi: "punctuality of boarding and flight time"
Punti negativi: "attitude of crew in business class: no sense of true hospitality"

Punti positivi: "The entertainment options were good."

Punti positivi: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Punti negativi: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Arrived Early!"
Punti negativi: "Left Late :-)"

Punti positivi: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Punti negativi: "there was no lounge close to our departure gate"

Punti positivi: "Good service onboard, good food. On time."

Punti positivi: "Really friendly staff. Great service"

Punti negativi: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"

Punti negativi: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Punti negativi: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Punti positivi: "Good efficient flight crew friendly and helpful"

Punti positivi: "Service provided by the staff"
Punti negativi: "The navigation of the entertainment system is not very friendly"

Punti negativi: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."

Punti positivi: "Comfort economy well worth the extra."

Punti positivi: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "Catering is ok"
Punti negativi: "Seats comfort really old school"

Punti positivi: "I was upgraded to Buisness so, no complaints"
Punti negativi: "No Marlboro light cigarettes on the duty free shopping cart"

Punti positivi: "Easy airport business"

"The flight was delayed for five hours due to airplane issues."

"So much fun to be delayed 3.5 hours so you land at 12:12 a.m. CT and then discover there are planes stacked on the tarmac but no open gates. We’ve been sitting in a hot plane for 1:20 and have no estimate when we’ll get a gate. This was poor gate management by American Airlines and DFW. Every AA flight I am on of late has been problematic at best."

Punti negativi: "Old planes, disinterested crew, full flight"

Punti negativi: "Beverages fir 1st class"

Punti negativi: "30 min to de-ice an E170? Why?"

Punti positivi: "Seats felt thin"

Punti negativi: "There crew was not welcoming nor understanding of the passengers' frustrations caused by the delays. There was no air-conditioning on the flight, no air circulation to speak of. No food was served due to turbulence or so we were told."

Punti positivi: "Tim was great!"

Punti negativi: "The a/c wasn't working. Flight attendants acted annoyed by the people flying, no connectivity to gogo inflight."

Punti positivi: "The air hostess didn’t smile while offering cookies, but she wasn’t rude. She later asked my fellow passenger to move to another window seat and I had the comfort of 2 seats."

Punti positivi: "The staff was fantastic. Very helpful."
Punti negativi: "Flight was delayed twice causing us to miss our layover. The only way they initially could correct the issue was by booking us a flight 5 days later. Finally found a helpful person at the gate after calling American Airlines and getting no help. We lost day of our trip, but it’s better than 5."

Punti negativi: "Get the plane to terminal bridge and not buss the passengers to and from to plane."

Punti positivi: "The service representative at check in was very helpful and went above and beyond to assist my husband and I. American Airlines was outstanding on all fronts."
Punti negativi: "However my overall experience with kayak and csfare was poor as they made a mistake on the name on my ticket that was not found until the day of my international flight and once I got a hold of customer service after calling 4 different numbers... most did not have 24 hr service... they stated they were unable to assist me and had no other options or solutions. American Airlines tried to help and eventually were able to accommodate me through purchasing a new ticket and ensured my husband and I were still sitting together. Kayak and csfare basically told me sorry for your luck. I will not use this company again."

Punti positivi: "Take offs equaled lands"
Punti negativi: "Dirty and tied plane seat way to tiely spaced. Disinterested crew. I hate stowage"

Punti positivi: "Solo la cortesia di uno steward italiano"
Punti negativi: "Tutto, assurda l’assenza di on board entertainment"

Punti positivi: "Niente"
Punti negativi: "No schermo per visione film Qualità del cibo scadente Servizio a bordo mediocre"

Punti positivi: "The gate agent in Columbus was in a wonderful mood."

Punti positivi: "short flight"

Punti positivi: "Biscuits are awesome"
Punti negativi: "WiFi is a little confusing. App didn’t work."

Punti positivi: "We where late boarding, jet didn’t have fuel, we had delay after delay. This flight is never on time. every time I have taken this flight I am delayed. Also getting into charolette, we always spend at least 20 min on the tarmac"

Punti negativi: "I'm a tall person and there wasn't an option to get a seat with any extra leg room. Additionally, the gate staff were not helpful or informative about the flight and rushed when it was time to board."

Punti positivi: "The seats were quite comfortable."
Punti negativi: "My bags didn’t make any legs of the trip. AA should allow downloading the app on the airplane."

Punti positivi: "Unlike previous AA flights, the process was smooth everywhere it mattered. Attendants and crew were friendly, service was prompt, flight was smooth."
Punti negativi: "Attendant was unable to upgrade me to first class due to a system error they couldn't fix. Boarding was unnecessarily delayed because the attendant on staff was not the scheduled attendant and they were scrambling to catch up."

Punti positivi: "Excellent service gate to gate."

Punti positivi: "Nice crew"
Punti negativi: "Delayed and didn't try to speed up the delay"

Punti positivi: "Nice legroom! Easy boarding, everything good and on time. Short flight so didn’t use entertainment."

Punti negativi: "Flight from Columbus was delayed due to crew member family emergency. AA said I would miss my connection in Charlotte. The only alternate connection was too late to complete the trip. I nearly canceled the trip. I reboarded and made my connection with 10 minutes to spare. Also, my destination (Greenville) was only 90 miles from Charlotte, the connecting airport (unbeknownst to me). AA should have offered the option of driving to my destination."

Punti negativi: "Delayed by 90 minutes."

Punti positivi: "Aero e spaziozo."
Punti negativi: "x 5 ore di viaggio un bichere di aqua e un biscotto."

Punti negativi: "we arrived and it took 15 min for a gate agent to bring the jetbridge out to the plane....sad!"

Punti positivi: "Fast and friendly"

Punti negativi: "Never knew flying domestically with a company named American would be so impossible. A true joke. Never had such difficulties traveling about. Super unsatisfiee and will not be traveling with them again. I urge everyone considering to purchase other airlines as well."

Punti negativi: "'ll volo da Philadelphia a Washington ha ritardato più di 5 ore"

Punti negativi: "Il volo era stato overbooked"

Punti negativi: "The delay in Columbus caused me to miss my connection and have to fly into LAX instead of LGB."

Punti positivi: "Il cibo discreto"
Punti negativi: "Tutto scomodo, sedili stretti e scomodi, niente schermo Tv personale, aereo vecchissimo ma soprattutto un gran freddo. Tutti i passeggeri imbottiti e neanche dopo le ripetute richieste la temperatura è rimasta per tutta la durata"

Punti positivi: "tutto ok"

Punti positivi: "Imbarco"
Punti negativi: "Sedili scomodi e mancanza di televisore personale"

Punti positivi: "Snacks"
Punti negativi: "Could have been given more snacks for 3 hr flight"

Punti negativi: "Not enough leg room for tall people unless you pay extra."

Punti negativi: "It was delayed."

Punti positivi: "Was a little slow in starting leaving too little time to drink my coffee and I was one of the first to be served."

Punti negativi: "Have to pay for wifi use."

Punti negativi: "My flight was delayed 4 times from Columbus to Chicago due to an ATC issue in Chicago. On the 4th delay announcement I had to rebook my international flight for the following day because my connection was leaving Chicago while I was still in Columbus. I had to rebook and get a hotel for the night on my own expense since American Airlines won't pay if it is weather related even though the weather was not the issue, rather air traffic control. The plane we got the next day was a smaller uncomfortable plane with zero entertainment and a crew that projected they would rather be anywhere else. I don't blame them, my experiences with American Airlines had been progressively getting worse."

Punti positivi: "Nothing"
Punti negativi: "Flight left late, once in Charlotte sat on taomac 20 min, waited 20 min for our forced to check carry on and missed our connecting flight. They gave away our seats and were not helpful. Eventually wander to a customer service desk. Anitbef ling wait. Finally got a flight out."

Punti positivi: "It was okay"
Punti negativi: "We loaded late and than sat in the plane awhile before we left. No explanation was given. Once we arrived in Charlie we sat on the tarmac for 20 min. No explanation. Than we waited 20 min fir our carry on luggage to arrive. We were told we had to check it. By the time we arrived at our gate they had given outlet seats away. They were not very polity ir helpful."

Punti negativi: "I was advised by customer service agent over the phone that it would only cost me $100 for an extra bag on my flight and that it would remain the same whether i paid it online or at the airport. However, at the airport i was told that the extra bag is $200. My office agreed to paying for the extra bag only for $100. Now I am out of pocket with $100. So disappointing."

Punti negativi: "3.5 hours late out of Columbus, minimal if any communication by gate agents, 45 minutes wait for gate in PHL, 15 minutes at gate to get jet bridge to plane."

Punti negativi: "Aereo vecchio"

Punti negativi: "ATC delay on take off and then a 10 min wait for a gate a DCA. Just disappointing in adding delays."

"Il personale di bordo molto ad accusare e puntare il dito esauriti al massimo. Personale da cambiare totalmente"

"I am still trying to recuperate my money. I giked claim with Kayak and the insurance company. The flight never happened. It was canceled and I never received the email for cancelation. We ended up buying 4 new tickets for my entire family to come back to the States. Horrible experience. Oh and Kayak is horrible on resolving the claim. I am still waiting for a call back. I will NEVER use them again. Lesson learned."

"Everything ok"

"Ordered gnocchi- received rigatoni for 15 euros. They don’t serve alcohol on flight"

"It was a good flight with a very friendly crew👌"

"Was surprised at legroom. Last time I flew my knees were on my chin"

Punti negativi: "Ok"

Punti negativi: "They lost my bag and I still haven't heard from them"

Punti positivi: "The crew was good."
Punti negativi: "The seats are old and uncomfortable. No leg room. Felt very cramped the entire flight."

Punti positivi: "Imbarco veloce"
Punti negativi: "Sembrava una barca da quanto si muoveva"

Punti positivi: "Crew was friendly"
Punti negativi: "Service was slow and sparse"

Punti negativi: "More leg room"

Punti positivi: "NOTHING. VIAGGIO CON AEREO SCOMODISSIMO. CIBO PESSIMO. PERSONALE PRONTO PER UNA BELLA SIESTA, E POCO AFFERRATO SUI COLLEGAMENTI... CHE DIRE? PER UN INTERNAZIONALE MAI PIU."
Punti negativi: "IBERIA CANNOT MAKE HUNDREDS OF PEOPLE FLY, WITH A FLIGHT TO SHORT RANGE VEHICLE! I HAVE NEVER FLYED SO SUCK IN MY LIFE"

Punti positivi: "The flight went as expected. there were no surprises."
Punti negativi: "?"

Punti positivi: "Personale disponibile e servizio di intrattenimento ottimo"
Punti negativi: "Ritardo di 2 ore senza alcun avvertimento, nessuna spiegazione neanche dal personale presente in aeroporto, nessun "rimborso" o piccolo extra per rifarsi dell'inconveniente."

Punti positivi: "Personale assente . Cibo mediocre"
Punti negativi: "Più attenzione ai paseggeri"

Punti positivi: "Ordine imbarco e pulizia"
Punti negativi: "Solo snack a pagamento e sedile non reclinabile"

Punti negativi: "Pedí un resumen del vuelo para ver lo que compré y nunca me llegó."

Punti positivi: "Excellent flight, timely"

Punti positivi: "That's the only good thing."
Punti negativi: "Mediocre food, flight attendants were cold and unhelpful. I never heard of 90% of the entertainment offered, and the rest were really old. Bring your own entertainment, and a charging cable. In fact, bring everything you think you will need, water, food, Tylenol for the headache you will definitely have by the end of his flight. No one has any interest in being helpful or making your flight Pleasant."

Punti negativi: "Food and entertainment low only because they weren’t included. Flight experience was very good. Left a little late"

Punti positivi: "The airport was air conditioned, I guess?"
Punti negativi: "Awful service all around. Some type of notification about needing a passport that expires more than 6 months after your retrun date would be nice, either from the airline or from kayak, since you already send so many emails anyway. This would be super easy for you to do and save a lot of people a lot of hastle, since many do not know about this pretty counterintuitive restriction. Anyway, Iberia offered to rebook me the following day and put me on standby for the next flight to give me the morning to renew my passport. However when I came back to check in for the second flight, the original attendant had forgotten to actually add me to the standby list and in the meantime, my connecting flight had become overbooked. The check-in folks argued about whether I could be upgraded to fit onto this flight, but decided that since the original dely was my fault, the best they could offer was a flight at the same time the following day. I asked if I could rebook my return flight to push it back a day, and they told me that figure reservations could only be changed over the phone. I totally accept that monitoring the validity of my passport is my responsibility, but refusing to put in an ounce of effort to assist their customers with relatively unknown and counterintuitive restrictions, then not admitting to fault of your own or lifting a finger to make up for blatantly crappy service if it even slightly affects their bottom line is absurd. Do better, Iberia. Oh wait, you're an airline. I won't hold my breath."

Punti positivi: "Volo comodo, ho viaggiato lontano dai motori per la prima volta"
Punti negativi: "Mi hanno obbligato a mettere il cellophane allo zaino per evitare che si perdesse il contenuto, il tutto a mie spese. Guarda caso gli operatori del cellophane erano davanti al check-in Iberia, sono forse in accordo?"

Punti negativi: "Sits are too tight. Honestly impossible to be comfortable"

Punti positivi: "Nothing special"
Punti negativi: "Nothing special"

Punti positivi: "More spacious than the flight to Madrid. Good was fresher good entertainment system."
Punti negativi: "Seats were a bit hard."

Punti negativi: "Un po’ tutto"

Punti positivi: "Our seats were very comfirtabke"
Punti negativi: "Nothing, it was all great!"

Punti negativi: "inizialmente mi hanno permesso l'imbarco per poi negarmelo in quanto problemi di transito a Panama. Personale di terra non molto competente riguardo agli scali"

Punti negativi: "inizialmente mi hanno permesso l'imbarco per poi negarmelo in quanto problemi di transito a Panama. Personale di terra non molto competente riguardo agli scali"

Punti negativi: "Had to take a flight to New York 2 days later, then drive back home"

Punti positivi: "Little be more leg space"

Punti negativi: "Compagnia di bandiera con servizi low cost, sito web che funziona malissimo. Mai più per tratte lunghe"

Punti negativi: "Compagnia di bandiera con servizi low cost al limite dell'accettabile"

Punti positivi: "Staff was amazing!"
Punti negativi: "Seats are very small and leg room is non-existent."

Punti negativi: "I stopped at the Iberia check-in at Barajas in Madrid. They sent me to BA check-in, where I waited 45 minutes to find out that I should be at Iberia check-in. Then, Iberia check-in had to send me to last minute clerk or I would have missed my flight. Last minute check-in ended up being the same place and same clerk I began with."

Punti negativi: "Il volo madrid barcellona ha avuto 2 ore di ritardo e questo ha comportato la perdita della coincidenza barcellona pisa. Malgrado abbia acquistato un biglietto con iberia, la compagnia si è rifiutata di prendere in considerazione la possibilità di spostarmi su altro volo madrid barcellona perchè il volo era operato da vueli ng"

Punti positivi: "The arrival was almost on time (20 min late ONLY)"
Punti negativi: "Check-in machines in Barcelona Airport did not work (since the Vueling shares the code with Iberia, but they did not share the booking codes!). The result is 40 min queue while only one "manual" registration desk opened. The person behind the desk seemed to be very stressed, no shadow of any kindness - it's understandable: the managers had left her alone with a lot of people unable to use their "cool" innovation (registration through machines). If one adds here the unacceptable burden with boarding (30 mins of waiting time before the bus arrived and all that on the stairs of the "sleeve") the flight started fairly "well". The seat assigned was in the last raw (seems for any other type of seat one has to pay like 13 euro more) and with my 2m of height I felt at "maximum of comfort". Thank you, Vueling, for that exceptional "lowcost safari" experience, will try to avoid you in the future."

Punti negativi: "Movie options weren't that great; I couldn't Buy extra baggage online because I didn't book directly through Iberia (not my fault that BA didn't fly this route and I didn't know it and it costed extra at the airport)"

Punti positivi: "Nothing"
Punti negativi: "Rarely served drinks, 1h 30 min delayed flight, therefore missed connecting flight, mo assistance at all from crew regarding alternative connections, I will never fly with Iberia again"

Punti positivi: "I liked the in flight entertainment system. The food was good also and, the flight attendants."
Punti negativi: "The legroom was not that good, but it was ok. Overall it was ok"

Punti negativi: "No body let me know that my connecting flight had been canceled, even though they knew before my previous flight landed. Not many options for getting to my destination. Had to change airports and didn’t offered much help with that."

Punti positivi: "I liked the service and, the in flight entertainment system. It was good food."
Punti negativi: "There was very little legroom in economy class. I was thinking for an overseas flight the would be more than 31 inches pitch of legroom, Mabye the can work on that on such a big plane."

Punti negativi: "It's ridiculous in 2 hours flight even a glass of the water we don't get ... and in the flight Madrid to Miami all flight they don't give a bottle the water ... please need keep the people hidratate in the flight"

Punti negativi: "Did not offer water and seats were very uncomfortable."

Punti positivi: "Smooth boarding Professional and bilingual crew"
Punti negativi: "Cramped quarters"

Punti positivi: "Vivo en Madrid. Estuve de vacaciones en Venecia."

Punti negativi: "They did not even serve water for a 4-hour flight. We did not know that this was a flight that you had to pay for everything."

Punti negativi: "Poor film and tv selection, the majority from Fox. That's very limiting. Ear buds very bad quality w sound inly comeing through one bud."

Punti positivi: "I liked the air crew and the media systems on the plane."
Punti negativi: "I did not like the fact that we were charged 75 euros because our bags were .5 kilos over weight. The lady put the bags through before giving us the cost and the option to move things around into our carry on bags. That was extremely disappointing."

Punti positivi: "The whole process from check-in to getting luggage was smooth."
Punti negativi: "Food wasn't great. It wasn't terrible either but I've had better."

Punti positivi: "Boarding easy and not rushed. Crew friendly and laid back - didn’t seem uptight. Nice aircraft. For a long flight, it was surprisingly easy."
Punti negativi: "Economy space is still so cramped for a long flight. Food was fine and what would be expected. Not remarkable."

Punti positivi: "Boarding process and customer service"
Punti negativi: "Food could have been better and seating comfort"

Punti positivi: "N/A"
Punti negativi: "All passengers had to board 40 minutes earlier than departure time. The air plain door was closed 10 minutes before departure. No reason we had to board earlier. All passengers are only 15-20 people..."

Punti negativi: "There was no inflight entertainment screen. Would have liked one on a 4-hour flight."

Punti positivi: "Great crew, prompt take-off and boarding / de-planing"
Punti negativi: "Seats were dated and uncomfortable"

Punti positivi: "On time, great cabin crew"
Punti negativi: "Q400 is cramped, noisy and awful overhead storage"

Punti negativi: "The delay was ridiculous. Seats are the usual tiny ones so for a big guy they suck but over all great trip"

Punti positivi: "Niente"
Punti negativi: "Tutto sono rimasta molto delusa perché per troppo non sono riuscita a prendere il volo abbendo la mia carta di embarcó i El posto per problemi di documenti che no sapevo in fine no se a cercato di trovare una soluzione i o perso il volo"

Punti positivi: "Very good. No issues"

Punti negativi: "I fly 5+ times a year and I always have to take Air Canada. It isn't by choice. There is ALWAYS a delay or something is broken or the inbound plan had an issue etc. It could be a lot worse but it could be a hell of a lot better."

Punti positivi: "Our flight was cancelled due to wind. 35kts, didn't seem like a lot. They also said that Vancouver airport was experiencing bad weather too, but it seems like it was ONLY Air Canada flights that got cancelled that day. The next flight they wanted to put us on was 2 days later. We missed our connecting flight which cost us $3300 to change dates on."

Punti negativi: "Rouge set up of the plane. Bring back air canada please"

Punti positivi: "Finding my luggage and sending it to me was the best part of this flight."
Punti negativi: "Weather was the issue in Toronto on December 29, 2017. However, We're in Canada, Toronto specifically and we've dealt with weather like this NUMEROUS times. For Air Canada to cancel flights 2 times in a row without any further communications with any of us... To tell us when we'd be rebooked, how, etc. is horrible. I work in the transportation industry which is American based and we can handle this much better than Air Canada. Awful... Wendell/Gate Agent said he couldn't rebook my flight until the 31st, but when I got home I called air Canada and she was able to rebook me on the 30th with no issues. Nonsense. Wendell didn't care, he was tired, yawned in our faces like it was acceptable. Awful service. I'm flying with Air Canada on my way from India in the next couple of weeks I hope I get better service. Otherwise, completion will be my only option."

Punti negativi: "A bit cold on the flights and the first two legs of the flight you had pay for blankets."

Punti positivi: "The flight was so not packed. There were rows and rows of empty seats. I had a row to myself to sleep on, it was amazing."
Punti negativi: "Food wasn't great. Especially breakfast"

Punti positivi: "Getting off the plane!"
Punti negativi: "They delayed the flight by almost 2 hours. Tried to make me check a carry on bag when the plane wasn't even at 50% capacity and one of the representatives was rude about it. Despite having a delayed flight and not many people on the plane, they still lost one of my bags. They also lied to me about taking care of my other friends who were coming from the same connecting flight as me but was hung up in customs. My friends were traveling with small children but were denied entry to the gate because they were a little behind. I could keep going but never again on Air Canada!!!! Never!!!"

Punti positivi: "good services ."

Punti positivi: "Airplane was very clean. Flight was smooth and timely"
Punti negativi: "Food was terrible. Certain attendant was condescending and rude for absolutely no reason."

Punti negativi: "My tv had no sound even after the reset and New headphones."

Punti positivi: "Major kudos to the flight attendants on our flight! They really helped is by provinding plant based food despite not pre-ordering it. GreAt job!"

Punti positivi: "The crew were polite and friendly."
Punti negativi: "It was a 3-hour flight, so there was no entertainment."

Punti negativi: "No tv on the plane for a ocean flight from Venice to Montreal From Montreal to Los Angeles, 6 hours, no free food was given."

Punti negativi: "No tv on the plane for a ocean flight from Venice to Montreal From Montreal to Los Angeles, 6 hours, no free food was given."

Punti positivi: "Airbus 787"

Punti positivi: "The crew was very friendly, helpful and had a very pleasant attitude. They offered water throughout the duration of the flight which in many other airlines they almost rarely do. Having flown from Vietnam on another airline. The level of service from this crew was stellar."

Punti positivi: "The entertainment options were free"
Punti negativi: "The flight was delayed, boarding was a mess. We waited around and took a bus to a small area. Upon boarding the flight attendant slammed a overhead container door on my head, the flight landed late and the bags took an hour to come out. Overall a negative experience for us. We expected this out of westjet."

Punti negativi: "Hardly any space, 5'8 & my knees were hitting the seats in front of me. Attendant was unfriendly & neglectful. Somehow everyone got a drink except for me, then when asked for a glass of water it never did come... Made me check (my only) luggage upon boarding because attedant said it was too large... meanwhile I've traveled around the world with this exact same carry on luggage, never without a problem. Had to then wait 30min to get my (only) bag upon landing."

Punti positivi: "Nice friendly staff in the plane. Nice friendly staff at the airport, although very slow and getting confused easily. Need more training."
Punti negativi: "Checkin process has to be SERIOUSLY reviewed and improved, especially for International travelers. Our boarding passes printed in Okinawa had to be REPRINTED in Tokyo for some reason, and we narrowly avoided a huge line to wait into because staff mistakenly made us wait in the WRONG lane. Note: on the way to Okinawa 2 weeks earlier, we had similar poor experience, but we only had to wait 5 min in the wrong lane. Overall ANA staff is very nice, friendly and smiling, but seems to get overwhelmed and confused very easily, and take FOREVER to do simple tasks that their US counterparts do 3x or 4x FASTER. --> do more regular TRAINING of your staff at airport counters !"

Punti negativi: "The space between the row seat has become too narrow."

Punti positivi: "Safety belt actually fit around my waist - I am a bigger person"
Punti negativi: "I was on isle staff kept on bumping into me (not purposely) They need to take time to ensure they are not bumping clients"

Punti negativi: "No in flight entertainment"

Punti positivi: "Traveling back to the US have Global Emtey or Nexus Like the free movies watched half of movie on the way to acanandr and half on the way back. Thank you"
Punti negativi: "Last time I traveled to Canada I probably used a passport. BUT I never knew that I needed it I thought u could travel with my drivers lisence. Remind travelers to take their passport"

Punti positivi: "I didn't get on the previous flight"
Punti negativi: "I didn't get on the previous flight"

Punti positivi: "Apart from food there was nothing great about the flight"
Punti negativi: "The staff is the worst, the air hostesses are rude and treat you bad. The service is very poor."

Punti positivi: "The plane flew in air and got us where we wanted to go but not on time"
Punti negativi: "Everything else Breakfast a slice of banana bread !!! Nonchalant staff Getting water was trouble"

Punti positivi: "Good food and entitemint"

Punti positivi: "Wifi"
Punti negativi: "TV didn't work Not snack or snack/food options even asked Got offered a drink much too late in the flight"

Punti negativi: "Left unattended in wheelchair at two stages"

Punti positivi: "I thought that things ran very smooth and efficientlt"

Punti negativi: "Because of a three and a half hour delay on the first leg of the journey, I missed the overseas flight. They out me up in a hotel, but I had to wait 24 hrs for the next flight. There was no attempt to get me on another flight and so far no willingness to compensate me for the other travel I had to rebook."

Punti negativi: "Had delays going to Toronto and returning to Columbus."

Punti positivi: "Had to change initial flight due to passport problem. Customer support was excellent. The man who rebooked our flights (air canada representative) did an excellent job."

Punti positivi: "That the plane didn't crash."
Punti negativi: "When I flew to Toronto the plane left 15 mins late but arrived an hour an twenty min late. No turbulence or trouble, just late. I stepped off that plane to my connector to Paris when boarding was suppose to start but that plane was on an hour delay. The food is just horrible, anyone who has flown knows this, and on both flights first class was the only priority. They got to everyone else when it was convenient. This was my first time flying with Air Canada and will certainly be my last. I'll happily pay a little more for the other airlines. So if you fly with them, good luck to you."

Punti positivi: "The crew nice and accommodating; the food for business class was good. There was no food for economy. The seats were comfortable. It was an overall good flight."

Punti negativi: "One flight cancelled and the rebooked flight was delayed 2 hours, causing us to miss connections. We ended up arriving in Montreal 9 hours after originally scheduled going from Columbus, Ohio to Montreal."

Punti positivi: "We left and arrived early, the seat was surprisingly comfortable (it helped that there were lots of empty seats, including next to me), my full-size carry-on fit easily in the overhead bin, despite it being a small plane, the in-flight entertainment was always on and pretty good... everything went well."
Punti negativi: "Only the things I've grown to expect on any domestic service (e.g., no food)."

Punti positivi: "This flight was okay since United Airlines operated it for Air Canada."
Punti negativi: "You had to pay to watch movies."

Punti positivi: "The cabins on the larger aircraft were updated and offered room, entertainment, and power options in standard Economy."
Punti negativi: "Hidden seating fees and loopholes prevented any hope of knowing what seat you will be assigned. Constantly met with "Seat assignments can change at any moment for a variety of reasons." Be warned if sitting with your travelling party is important, even paying the up-charge for a reserved seat does not mean that will be seat you will have when you check in and will be greeted with "Their is nothing we can do at this time" as a response from the staff. Food ranged from okay to dreadful. Will not fly Air Canada again."

Punti positivi: "Crew and everything was excellent"
Punti negativi: "Plane was old and scary"

"No food in this flight, should have n/a option"

Punti positivi: "The staff was helpful"
Punti negativi: "Better food"

Punti negativi: "Got to airport, no gate assigned. Waiting in line for 37 mins. To have the gate staff walk away and help other customers. Than got a gate with notice of a 2 hour delay. Got to gate and got another notice with another delay. Our 8:45p flight left at 12:40am. Plus had another gate change."

Punti positivi: "Everything was good."
Punti negativi: "All was good."

Punti positivi: "Customer service was good, I also liked the text updates."
Punti negativi: "I really dislike that the make you check your carry on now. Most airlines let you take your carry on so I’m used to that. It also originally said $25 but at the check in it was $30. Plus I prefer not to check in my bag because it is faster, but since I did I had to stay at the airport an extra hour."

Punti positivi: "Despite a technical problem they got us to Newark on time."
Punti negativi: "If they overbooked the flight, offer flight vouchers AHEAD of us being at the airport."

Punti positivi: "Generally efficient, clean"
Punti negativi: "Crew seemed hurried - when asking if people wanted coffee walked by so quickly I did not have a chance to reply"

Punti negativi: "Il personale dovrebbe imparare a parlere meglio l'inglese e soprattutto a dare indicazioni corrette!!"

Punti negativi: "Da milano a new york ho pagato il bagaglio da stiva 52,00€ arrivata a New York per Nashville ho dovuto pagare altri 65$ Per la mia borsa altrimenti non mi facevano imbarcare ASSURDO!!! Al ritorno da Nashville a New york ho pagato 30$ per il bagaglio da stiva e altri 60$ per ill volo per Milano."

Punti negativi: "Il personale agli imbarchi dovrebbe essere più gentile e cortese!!"

Punti negativi: "Extremely poor communication. Arrived in Bozeman almost two hours behind schedule. Sat on the runway FOREVER waiting to get to the gate after landing. Flight attendant gave reason but couldn’t understand her. Rude flight attendants. Just overall not a good experience. It’ll be my last with United."

Punti positivi: "Volo breve ma piacevole Buono lo spazio per le gambe Gradevole lo staff a Bordo !"
Punti negativi: "Niente da segnalare"

Punti negativi: "Nessun pasto su un volo di 6 Ore??? Il cibo era a pagamento! Niente cuscini (ci hanno detto all’inizio dell’imbarco non abbiamo cuscini usate i vostri capotti come cuscini. Non importa che non ci siano cuscini ma e ridicolo di fare l’annuncio chiedendo di usare i propri capoti come cuscini Cuffie a pagamento ! Sul serio?"

Punti positivi: "Pulizia aereo"
Punti negativi: "Trolley a bordo senza poterlo collocare sopra la cappelliera corrispondente al posto assegnato"

Punti positivi: "Nice seats"
Punti negativi: "No headphones available. No menu selection available."

Punti positivi: "The new Polaris business cabin is awesome"

Punti positivi: "The new Polaris business cabin on 777-200 is awesome"

Punti negativi: "il bagaglio è stato consegnato con un giorno di ritardo, nonostante abbia superato i controlli della dogana correttamente (l'ho riposizionato personalmente sul secondo rullo)"

Punti positivi: "Pretty good leg room and nice refreshments, but the flight was delayed quite a bit and caused to me to miss my connecting flight, which I was told I had plenty of time to get to."
Punti negativi: "See what I liked*"

Punti positivi: "The crew was awesome!"
Punti negativi: "The flight from Columbus to Chicago was originally suppose to leave at 6pm we had a 3 hour delay and did not leave until 9pm. This delay caused anxiety because there was a connecting flight ahead and we were afraid we would miss it."

Punti positivi: "Entertainment in aereo"
Punti negativi: "Pasta scadente. Aggiungere pizza alla offerta di cibo. Facilmente refrigerabile e impossibile che sia cattiva. Facile da mangiare."

Punti positivi: "comfortable"

Punti negativi: "Weather delay"

Punti positivi: "PERSONALE OTTIMO, IL MIGLIORE MAI AVUTO"

Punti negativi: "Sat in the very back row. Seemingly had less space than any other row and got hit by every person walking to the bathroom. I know united can’t control how often ppl go to the bathroom but this was a rough flight with constantly having ppl out of their seats. Crew was great!"

Punti positivi: "Great airline crew and staff. Departed on time and arrived early."
Punti negativi: "My other 3 flights on United were on a larger airplane with plenty of legroom. This one was very cramped. I was stuck in a middle seat and essentially pinned there for 2 hours."

Punti positivi: "Less than an hour in the air- commuter shuttle"

Punti positivi: "Excellent crew."
Punti negativi: "Air traffic control delay."

Punti positivi: "Il Posto Al mio fianco era libero"
Punti negativi: "Divertimento a pagamento"

Punti positivi: "I has two seats cose ro me empty!"
Punti negativi: "The video entertainment was not free."

Punti positivi: "Seats are too narrow. Passenger next to me was so big he was sitting on my seat."
Punti negativi: "Seats are too narrow."

Punti positivi: "From Washington to Albania everything was great."
Punti negativi: "The boarding at the first flight from Columbus to Washington was the worst flight I ever had, peoples who worked there were really rude and disrespectful not to only me but to a few passengers especially a lady who worked at the ticket both."

Punti positivi: "sistema di intrattenimento buono"
Punti negativi: "il volo San Francisco Toronto è partito in ritardo e durante tutto il volo il personale non è stato in grado di darci alcuna informazione riguardo alla connection per Milano (medesima compagnia.....). Tutti quelli che avevano coincidenze strette sull'aereo per ogni parte del mondo erano allibiti da questa mancanza di informazioni, Una volta arrivati a Toronto il personale di terra non sapeva nulla e siamo dovuti correre fino al gate seguendo le indicazioni dei monitor che davano lo stato del volo come "Boarding". Arrivati trafelati al gate abbiamo scoperto che il volo era partito mezz'ora prima e si erano dimenticati di aggiornare lo stato del volo sui monitor......................... Dopo un'ora di attesa al banco dell'assistenza ci hanno mandati in hotel e dato il biglietto per il volo del giorno successivo. Parte dei pasti li abbiamo pagati di tasca nostra visti i pochi dollari di buono per mangiare (7$ per la colazione, 10$ per pranzo e 15$ per la cena, spendibili esclusivamente all'Holiday Inn dove la sola colazione a buffet costava 17$ + tasse..."

Punti negativi: "volo in ritardissimo e cibo a pagamento"

Punti negativi: "Our originally scheduled flight out of CMH was cancelled within minutes of getting through security. We were told to wait for another flight-which was scheduled to depart 3 hours EARLIER, but had yet to depart. 3 hours later THAT flight cancelled, and we were rebooked for a flight the following day. So we were out our first night's accommodations as well as transportation to/from the airport that day. The next day we boarded our scheduled flight, sat on the tarmac for awhile, then went back to the gate and de-planed for some unknown reason. We were then re-booked on a different airline. THAT flight was then delayed, which would have caused us to miss our connection to EDI. The ticket agent worked for an hour to find us a flight to EDI that wasn't going through Newark (delays from hell) or Chicago (weather from hell). She finally put us on a flight with an all-too-brief layover in Amsterdam after a connection in Detriot. At this point we have boarding passes coming out our arses, It's 5pm and I haven't eaten since 9am, and we're STILL not out of our departure city. Our projected arrival time was going to cost us ANOTHER night's accommodation, as well as cause us to miss previously paid for engagements. 2 more delays allowed us to finally land in our destination about 40 hours after our original itinerary, with no apology or effort to amend the situation in any way."

Punti positivi: "nothing"
Punti negativi: "service, custumer attn comunication"

Punti positivi: "The flight was delayed serial times."
Punti negativi: "The flight was delayed several times."

Punti positivi: "Spazio per le gambe leggermente maggiore rispetto al volo di andata operato da Lufthansa, schermo per l'intrattenimento e scelta di film/serie tv molto buoni."
Punti negativi: "Inaccettabile che le hostess siano scortesi e rispondano in modo brusco a domande (tipo dove si trovano le toilette) fatte con gentilezza! Viaggio tantissimo, ma non mi era mai capitato, neanche nelle low cost, che passando con il carrello delle bevande, la hostess sbraitasse "Something?" ai passeggeri, quasi correndo, e che sembrasse addirittura scocciata se viene fermata per dell'acqua!! Pessima impressione, che ha reso ancora più sgradevole un red-eye flight che già di per sè non è un'esperienza piacevole."

Punti negativi: "The small commuter planes used for the trip are not smooth rides at all. Very uncomfortable"

Punti positivi: "It was comfortable"
Punti negativi: "lots of turbulence but that happens"

Punti negativi: "Lots of delays, not so friendly flight attendants..."

Punti positivi: "Flight attendants were excellent as usual."
Punti negativi: "Trouble getting a seat assigned via the United app."

Punti negativi: "Our flight was cancelled, bad weather was the day before our flight, not the day of our flight (the day of our flight which was sun). We now got rebooked for wed. That's 3 days we didn't plan to be in Columbus oh. That seems excessive."

Punti negativi: "Delays no good..."

Punti positivi: "Economy plus seat was nice to have an outlet plug in."

Punti negativi: "Surprised at just water and juice as beverage options."

Punti negativi: "They turned the flight around, getting us home hours later than what was supposed to be"

Punti positivi: "We ended up with the exit row seats - awesome, especially for my 6'6" husband."
Punti negativi: "We each had one bag- a backpack for him and an incredibly small roll bag for me. We were told we absolutely had to check the roll bag as space was limited. There were 3 off duty flight attendants sitting next to me and each had 2 large bags. Multiple other people had multiple oversized bags they were allowed to carry on. This infuriates me. I brought one bag, and a smaller than regulation one at that and I had to check it because other people were allowed to bring multiple bags. If you know a flight will be a tight squeeZe, limit people to one bag each."

Punti positivi: "Crew and they kept you well feed"
Punti negativi: "I just could not get comfortable"

Punti negativi: "Rude attendants."