Trova offerte per voli da Distretto di Columbia a Aeroporto di Milano-Linate

Punti positivi: "Crew was exceptionally nice. Live DISH TV unexpected and appreciated."

Punti negativi: "Great"

Punti positivi: "Great crew great pilot great entertainment"
Punti negativi: "The way we board feels very classist."

Punti positivi: "Good on time flight"

Punti negativi: "Gate agent did an excellent job getting everybody on the plane in Atlanta"

Punti positivi: "The crew was amazing and polite."
Punti negativi: "Nothing needed to be done"

Punti negativi: "Not having a delayed flight."

Punti positivi: "Crew did a great job communicating what was happening while we were delayed"
Punti negativi: "Compensation for our time or schedule mishaps."

Punti positivi: "The crew rocked!!!! Professional and fun. We enjoyed the music."
Punti negativi: "WiFi didn’t work well. Still great flight."

Punti positivi: "I like being able to charge my devices"
Punti negativi: "Better movies"

Punti positivi: "Yes the crew was amazing"

Punti negativi: "Stop being LATE!!!!"

Punti positivi: "Crew was very kind and entertainment was good when available"
Punti negativi: "WiFi in all flights"

Punti positivi: "jFk To DCA crew is fine and helpful."
Punti negativi: "Crew and flight from DCA to JFK was terrible. We left over 30 minutes later with no explanation as to what was taking so long. There was no info given to passengers in regards to what gate or terminal you’re landing and in- was only given 20min to get to gate c Terminal 2 from gate b terminal 4.0"

Punti negativi: "Virgin Atlantic has had better days. Living off of a long gone reputation. Great staff but old and worn out planes. Code sharing has done them no favors!"

Punti positivi: "It was quick"
Punti negativi: "Horribly shaky. Thought I was going to throw up. The male flight attendant came off as rude. Just happy I got off the plane alive because it was rough"

Punti negativi: "Better ? Impossible!"

Punti positivi: "All for everithing. I thing that for the firth fly if your conditions are aceptable idillio contaci your company. Thanks you. Vega Consuelo Milano"

Punti positivi: "The plane was very new and clean; entertainment options and food were very good; it was a good flight."
Punti negativi: "At baggage drop-DCA: Charged me for a bag when I had a status that allows 1 bag free; she would not listen, made me pay for it in order to check my bag and then told me to go over to customer service and ask for a refund."

Punti positivi: "Arrive early. On time departure."
Punti negativi: "My row 34 D did not have entertainment - had to move to another seat and row."

Punti positivi: "The flight"
Punti negativi: "The flight"

Punti positivi: "Arrived"
Punti negativi: "Delta changed our seat assignment and our seats sucked"

Punti positivi: "Easy boarding process, on-time departure and arrival and extremely comfortable!"
Punti negativi: "NA"

Punti negativi: "A parte il volo in ritardo di 1 ora e un quarto tutto bene, un po’ rumorosi i motori."

Punti positivi: "Meal was provided at no additional charge. Pilots were informative on weather conditions. Good crew service."

Punti positivi: "Personale cortese con servizio rinfresco compreso"
Punti negativi: "Aereo un po’ antiquato md80, con motori posti nella parte posteriore molto rumoroso e fastidiosi."

Punti positivi: "The service was excellent from boarding to inflight operations everyone seemed happy and made a honest attempt to be helpful and create an enjoyable experience for me and my Travel Partner."
Punti negativi: "Plane was late coming in and my departure time was 30 minutes off schedule."

Punti positivi: "Staff was friendly."
Punti negativi: "During boarding, the sign wasn’t updated after Zone 1. I was watching the board from a distance while on the phone, waiting for Zone 4 to come up. Fortunately, I heard them say “final boarding” over the intercom; otherwise I could have missed my flight."

Punti positivi: "The crew were nice and friendly. The plane was new with lots of amenities"
Punti negativi: "The new plane has NO leg room at all. It’s the worst leg room i’ve Experienced for such a large plane. I’m 6’1” and my knees would only fit if I spread my legs wide and sit back deep into the chair."

Punti negativi: "Ho preso premium economy ma non ce la neanche appoggio piedi"

Punti negativi: "Crew wasn’t very friendly"

Punti negativi: "Non ho preso questo volo da LA a Mexico City. Ho chiesto un rimborso e non mi e’ stato dato."

Punti positivi: "The in-flight movie was very much appreciated."

Punti positivi: "Il personale di Klm è stato molto gentile e anche quelli di Delta"
Punti negativi: "Troppo tempo di attesa ad Atlanta"

Punti positivi: "Good in general."

Punti negativi: "No wifi, no leg room"

Punti negativi: "Lo spazio a bordo, sempre meno !"

Punti positivi: "everything is fine except th nickel and dime."
Punti negativi: "Why do airlines charge you an arm and a leg to fly then force to 1. Check a bag, or 2. Get a drink, or 3. Get a seat in an exit row or worst of all now 4. WIFI IS NOW A STANDARD ON PLANES BUT PASSENGERS MUST PAY?!?!"

Punti positivi: "Very grateful they moved me to an earlier flight when mine was delayed due to weather. Impressed with entertainment options."

Punti negativi: "Drop off bagaglio lentissimo , 1 ora in attesa. Tre desk aperti ma due bloccati da passeggeri per 1 ora"

Punti positivi: "Helpful DCA counter personnel, cabin crew and comfy aircraft. On time both ways!"

Punti positivi: "Movie selection and cable channels"
Punti negativi: "My connection was abruptly changed, it took a long time to straighten out, but they eventually did."

Punti negativi: "The male flight attendant my section was very unpleasant to the elderly passengers in my area and just left me very uneasy about the flight"

Punti positivi: "Flight attendant gave me the can of Diet Coke and extra pretzels when requested. The entertainment was excellent, the TV screen in the seats. Good choice of TV shows"
Punti negativi: "Seat size"

Punti positivi: "Quick service - uneventful."

Punti negativi: "Ottimo"

Punti positivi: "Customer services"

Punti positivi: "I board sky priority or sooner so it always goes well."
Punti negativi: "Delta could do a little more to align people behind the right zone pillars when lining up for boarding. Passengers especially those not used to flying or flying with Delta are always confused. Maybe some stripping on the floor could help or pillars at the front and midway back."

Punti positivi: "Posto molto comodo, viaggio fluido e ben organizzato"

"There was no special meal on board even though I spent hours on hold to request one!"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "Nice crew"
Punti negativi: "Better food, some entertainment, better bathrooms"

Punti negativi: "It’s an international flight. It is what it is!"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Crew was excellent."

Punti positivi: "the crew was good , seat was not so comfortable"
Punti negativi: "seat need to be more soft for a trip during 8h //"

Punti negativi: "Flight left late! Flight attendants not super attentive. Meals came late. Took forever to get off the plane! Plane never made it to the terminal but passengers were let off in the middle of the airport and placed on buses! No driver on a fully loaded bus for 10 min. Terrible! Didn’t make it on next"

Punti negativi: "n/a"

Punti positivi: "Excellent seats, excellent and friendly service:)"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti negativi: "They told us there were no earbuds so recommended using our own. Our children had left theirs at home so they ran to get a $20 pair nearby. But the the plane DID have the buds; what we did not have were blankets — the crew said none were to be had."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "The crew were very friendly"
Punti negativi: "The plane was was much too hot. It did not reach a comfortable temperature for my wife, who runs cold, for at least 4 hours."

Punti positivi: "the airplane was brand new. l really like it and the crew was nice."
Punti negativi: "The seats were not super comfortable in economy class. There was enough leg-room but the seat itself was not."

Punti positivi: "I loved the Awesome Check in lady from United airlines, her name is Sandra and she is pure awesomeness. I also loved the air hostesses for the care they have given me from the time I set foot On the plane until I left."
Punti negativi: "The attitude of the Lufthansa gate staff was anything but welcoming. Reaching the gate for the Lufthansa flight was greeted with my name shout from a distance, and my apologise for being late were met with shrugs! Not only that, but my 3 checked bags are still in at IAD, I didn’t receive in CAI!"

Punti positivi: "The crew was very friendly and provided excellent service"
Punti negativi: "The seat could have been a little bit more comfortable. Then again for a long trip, unless you are in business or first class, it's not going to be that comfortable."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti positivi: "aaa"
Punti negativi: "zzz"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "Voli in ritardo"

Punti positivi: "Nothing"
Punti negativi: "The flight left 19 minutes early, stranding 7 people who were connecting from New Orleans. We ran across the entire airport and made it to the gate before departure time. The employee at Lufthansa Senator lounge was nice enough to tell us that the crew must have felt like leaving early. She was very nonchalant about the whole issue. She also refused to assist us, and told us we needed to exit the airport and reenter through the ticketing counter. I upheld my end of the deal by reaching the gate in time. This situation needs to be rectified."

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Cleanliness"
Punti negativi: "It was late by 1 hour. Food was not enough. Was hungry since dinner was late due to delayed flight and breakfast was served at lunch time of MUC. Electrical outliets did not work in the flight and had problems in MUC for GPS."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "The crew was excellent and always there to help. They managed a 15min boarding due to being well organized."
Punti negativi: "I’m 5’7 and my knees were touching the seat in front of me- there is no way to be comfortable. You pay an extravagant amount of money and get squished in there like sardines. It’s disappointing."

Punti positivi: "The amenities, even in Economy, were excellent. Plenty of good food and drink...included. On time departure/arrival."
Punti negativi: "Our original seats, which we pre-selected for a $45 per seat fee, were changed, without notifying us. Fortunately, I discovered this and was able to get similar seats by calling customer service. I was told we qualified for at least a partial refund..we'll see if this happens."

Punti negativi: "Troppo freddo"

Punti positivi: "Underseat AC power and USB power was the highlight of the trip."
Punti negativi: "Food portions were tiny. Totally dehydrated at the end of the flight, and water was passed out in 100 mL servings. Insufficient space under the seat for a backpack."

Punti positivi: "Diner"
Punti negativi: "Was told that an upgrade to premium economy entitled us to lounge privileges. Were told by attendants that we had to pay an extra $35. each. We had $6.30 subs from potbelly."

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Everything on the flight was very efficient and organized—the boarding process, the excellent and pleasant service, the food, and the entertainment selections. Thank you for making a long flight enjoyable."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Impecable service. Even worth flying through FRA."
Punti negativi: "Nothing. Everything, as always, great. Keep it up."

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Perfect"
Punti negativi: "Nothing. Flight was amazing"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti negativi: "Information on arrival time was not correct"

Punti positivi: "Great crew."
Punti negativi: "Ran out of business class meal. Substituted a Econ class."

Punti positivi: "Just as I expected. And I made my last connection easily."

Punti positivi: "Very professional"
Punti negativi: "Lost luggage"

Punti negativi: "1. In Flight Entertainment 2. Controlled In Flight Temperature"

Punti negativi: "Staff rude and short"

Punti positivi: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Punti negativi: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

Punti positivi: "Friendly crew"
Punti negativi: "KLM lost one piece of my luggage"

Punti negativi: "Troppo ritardo"

Punti negativi: "Delays, took my hand luggage into the hold,"

Punti negativi: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti negativi: "We had 4 hour delay causing a stop over at 3am. So yeah"

Punti positivi: "Just the cabin crew being nice"
Punti negativi: "Punctuality KLM is always late"

Punti positivi: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Punti positivi: "On time and friendly crew"
Punti negativi: "Boarding needs improvement"

Punti positivi: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Punti negativi: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"

Punti negativi: "Turn the lights on early making it hard to sleep"

Punti positivi: "The constant smile conferred by flight attendants through the entire flight."
Punti negativi: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."

Punti positivi: "Gaps between seats are very narrow."
Punti negativi: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Punti positivi: "Nice crew pilot food and beverage"
Punti negativi: "No wifi"

Punti positivi: "Landing"
Punti negativi: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"

Punti positivi: "Very friendly and helpful crew."

Punti positivi: "The flight was perfect! Great food,movies and I even got to sleep !"
Punti negativi: "All was well!"

Punti positivi: "Comfortable and well laid out seat area"
Punti negativi: "Food was a little substandard for business class"

Punti positivi: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Punti negativi: "No complaints about anything."

Punti positivi: "Food was excellent, service from staff was friendly, and entertainment options were great."
Punti negativi: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."

Punti negativi: "Flight was cancelled."

Punti positivi: "Able to fly direct to ansterdam"
Punti negativi: "Have to lay over on the way back. More expensive than other airlines."

Punti negativi: "Boarding was confusing and disorganized"

Punti positivi: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Punti negativi: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Punti negativi: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Punti negativi: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Punti positivi: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."

Punti positivi: "Nothing really"
Punti negativi: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."

Punti positivi: "Food was just fine, movie selection very good"
Punti negativi: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"

Punti positivi: "Boarding was quick, Flight on time....just a regular service and plane"
Punti negativi: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Punti positivi: "On time"

Punti negativi: "They stole my money"

Punti negativi: "At some point the luggage was lost. here."

Punti positivi: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."

Punti positivi: "The flight was great."

Punti positivi: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Punti negativi: "Nothing to be honest . All positive."

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti negativi: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."

"The flights were supposed to be with SAS only, but I was mailed by United, requiring documentations for international travel. Before contacting the customer service, I thought this may have been spam/scam... However it was impossible to do an online check in from all SAS, United and Kayak websites. I was therefore forced to check in at the airport with United (again, I wouldn't have known if I had not contacted CS). What really managed to piss me off is that at the time of the check in, not only United was not able to check me in with SAS, but the first flight was also arriving in Chicago at the terminal 1,with the second departing from terminal 5! These terminals are at the opposite poles of the airport (need a shuttle, because it's impossible to walk) and I had to check in and pass through the security again, with a 1:30 hour layover on a transatlantic flight!! Furthermore, Kayak HID THESE DETAILS UNTIL I FOUND OUT AT THE CHECK IN AT THE TIME OF DEPARTURE. I was lucky enough to catch that flight, but only because there was no line at the security. In my case I wasn't traveling for tourism, but I was on my way back to my home country, on the grace period of my US visa. I think it's easy to figure out how many issues losing that flight could have caused to me... I also think this is a deeply irregular way of selling tickets and that kayak should have accounted liable for the issues I may have ran into."

Punti positivi: "Crew was very friendly and helpful. Entertainment had plenty of choices."
Punti negativi: "The seats were very hard. It was very uncomfortable sitting that long I’m those seats"

Punti positivi: "that there was a water and a blanket on each seat!"
Punti negativi: "I thought there was free alcohol on international flights. that you were not allowed to use the given blanket until after take off."

Punti positivi: "stretto e sottile, ma su questi aerei si sa"
Punti negativi: "più spazio"

Punti negativi: "Noise in aircraft. Transit time between flights was too short."

Punti positivi: "Good boarding process and crew today."
Punti negativi: "Plane was delayed and connection in Copenhagen was missed, resulting in a five-hour delay overall."

Punti negativi: "Seats are too small in economy to be comfortable. Boarding was unclear and confusing, mainly because I didn't have a boarding group on my boarding pass."

Punti positivi: "Ok"
Punti negativi: "Ok"

Punti negativi: "The flight was cancelled without explanation"

Punti positivi: "N/A"
Punti negativi: "I was unable to make it to copenhagen due to missing my connection"

Punti positivi: "Overall, an incredible experience!!!"
Punti negativi: "The food was excellent"

Punti positivi: "Nothing."
Punti negativi: "Everything. Our flight was delayed from our departing city because the plane was leaking water on the floor and they had to send in a special cleaning crew to try to stop it. We were not given the seats we pre picked months before when buying the ticket. The ac was broken for the first half of the flight. Then, we missed our connecting flight because of the first delay. Once we got onto a new connecting flight, it was also delayed and once again, we missed our last connecting flight and are not making it to our final destination today."

Punti positivi: "tutto"

Punti negativi: "My luggage was lost and still not found"

Punti positivi: "Food was okay. Very smooth landing"
Punti negativi: "Crew. One of the flight attendants was unfriendly and short when asked about food options. None of them were approachable."

Punti positivi: "Great flight on SAS"
Punti negativi: "Very good food and outstanding choice of movies as entertainment."

Punti negativi: "Tiny, hard, uncomfortable seats and cramped conditions, just about the worst 8 hours in my life"

Punti positivi: "Crew was friendly and professsional. Breakfast was good , as well as the selection of movies."
Punti negativi: "Apparently SAS is not part of the TSA network, so I was unable to use my Global Entry membership to get TSA Pre-Check. Non-alcoholic beverage service was meager (one beverage only)."

Punti negativi: "Rude crew, and apparently now you only get one free nonalcoholic drink in Economy for an 8 hour flight."

Punti negativi: "Pay for a coke?"

Punti positivi: "Decent movie selection and very smooth landing"
Punti negativi: "Surprised that Asian airlines typically havr larger and more comfortable seats. The SAS flight was fully booked and you could feel the cramped-ness of it. Also we weren't given the choice of what to have for our meals and were merely handed our food. Lastly, the flight was very, very uncomfortably warm."

Punti positivi: "The comfort and technology on the aircraft."
Punti negativi: "NA"

Punti positivi: "Not full. Kind crew."
Punti negativi: "No complaints."

Punti positivi: "I was running late to my flight, and I found the SAS customer service line exceptionally helpful in helping me make the right decisions regarding how best to deal with the risk of missing my flight. In the end, I made my flight in time, but I found customer service critical in making the best decisions regarding my pre-flight transportation. Additionally, the flight was smooth and enjoyable."
Punti negativi: "Nothing"

Punti positivi: "The crew was so amazing and friendly!!"

Punti negativi: "Crew not very friendly."

Punti negativi: "Should at least serve some water"

Punti positivi: "Seats are more comfortable than those of many other airlines."
Punti negativi: "Normally, I am not picky regarding airline food. In SAS's economy or "Go" class, there is no choice of food. I can think of plenty of dishes that would be appealing to many people. Yet the meal that was served, beef stew, posed a problem as I don't eat red meet. Since many people also do not eat beef due to religious beliefs, I am appalled by SAS's decision to only serve this dish to its economy class passengers. As I ordered my ticket through Kayak, I didn't have the option to request a special diet, nor did I think to do so as airlines generally do not serve serve a beef dish as their one and only."

Punti positivi: "Power plugs at all seats"
Punti negativi: "2+ hrs late on departure, could not confirm follow on connecting flight. Could not select seats online. Airbus aircraft ventilation is weak. Movie selection was inadequate. No "free" alcohol and high prices. Pay WiFi in economy but "free" everywhere else"

Punti positivi: "Good flight."
Punti negativi: "Nothing."

Punti positivi: "Boarding was easy, I'm a Star Alliance Gold member so was able to get on board first. There were significant delays leaving Dulles and our connection was tight, but SAS held the flight so I give them props for that."
Punti negativi: "The crew was grumpy and unhelpful, but I can usually overlook that. What really got me was this: YOU HAVE TO PAY FOR BEER & WINE ON THIS INTERNATIONAL FLIGHT! Never in my 25 years of international travel have I seen this from a mainstream carrier. For this fact alone, I will never fly this airline again. You also have to pay to pick your seats in advance."

Punti positivi: "I had a window seat with a view of New York City as we flew North."
Punti negativi: "The sound quality of the earphones was so poor that I could not understand most of the dialogue of the film that I watched."

Punti positivi: "service was good"
Punti negativi: "The plane was full. Sets in economy were very small."

Punti negativi: "Mi sono dovuta sobbarcare 4 ore di attesa prima di imbarcarmi per una destinazione diversa (Stoccolma) e poi da li, dopo altre due ore di attesa finalmente ripartire per Roma, dove presumo di arrivare con almeno 7 ore di ritardo sul programma originale"

Punti positivi: "L'aeromobile era nuovo"
Punti negativi: "Cibo e servizio scadente, con bevande a pagamento (all'andata non ho pagato invece nulla). Ritardo di oltre due ore che mi ha fatto perdere la coincidenza per Roma. Come premio di consolazione un buono di 100 corone per mangiare, peccato non bastassero nemmeno per un panino"

Punti positivi: "The entertainment system was very good. The crew were all efficient and courteous, with the exception of one crew member who was rather curt."
Punti negativi: "Our plane arrived at IAD late due to a minor mechanical that was repaired at its previous destination. Consequently, we departed IAD almost two hours late, causing us to miss our connection in Copenhagen. Norwegian Air had a flight leaving shortly from Copenhagen to Rome, but the transfer agent told us SAS "does not re-book with Norwegian." Instead we were assigned to two more flights, one to Brussels, and another from Brussels to Rome. We arrived in Rome around 17:00 rather than 10:35 as scheduled, losing a full day of sight-seeing."

Punti positivi: "Technically, since the first leg of my flight was changed I no longer flew this route, but it was through the same airlines and they fixed my issues no problem."

Punti positivi: "Timely or even earlier arrival. Generally, very good experience"
Punti negativi: "NA"

Punti negativi: "Delay after delay. Screaming kid"

Punti negativi: "In-flight entertainment did not work, veggie meal I ordered was not there, and when I asked if I could have one of the extra business class meals, I was told no. I further asked if I could just have some chips from the snack basket and that was met with a death glare from the female flight attendant. All in all, the flight attendants were rude and unwilling to accept any ownership in the poor conditions of this 9 hour flight."

Punti positivi: "Modern plane, great entertainment system"
Punti negativi: "Paying for booze, vegetarian breakfast is awful."

Punti negativi: "The plane was very old and not maintained well, dirty and not clean from the previous flights"

Punti negativi: "My daughter was feeling nauseous the whole time. She pressed the button to ask for a moist towel but was ignored after much waiting; she pressed again, and more waiting came with no response. She got yelled at when she went to ask politely. I understand the crew can get busy but where is compassion for a customer in need?"

Punti positivi: "The choice of movies and tv shows was excellent. Also picture on tv was very good."
Punti negativi: "Seat was not very comfortable."

Punti positivi: "Clean, comfortable plane."
Punti negativi: "No free alcohol. Limited food options."

Punti negativi: "Not very many current movies, very cramped."

Punti negativi: "Seats are allowed to recline to far. When you are sitting behind someone who has reclined their seat you have no room"

Punti positivi: "The crew was very kind!"
Punti negativi: "Tiny seats and no free drinks on an international flight....whats up with that?"

Punti negativi: "Unfriendly and rude desk help. Rude and insulting. United was a real disappointment. I will ask my travel agent to be in touch re screw up the economy plus seats. I had to pay extra for what our itinerant said had been booked. Mary, at the desk at C12 in Delles, she wouldn't give me her last name was unbelievably insulting and unhelpful."

Punti negativi: "Too much meat in meals."

"Though the staff was very friendly, a nearly 4 hr delay (albeit due to drunken passengers refusing to wear masks, removing said passengers, and waiting for their luggage to be unpacked, and then having plane shut down to conserve fuel, & waiting for weather) is NEVER acceptable. The drunken passengers’ luggage should have stayed on the plane and the plane should have taken off with it. Why should an entire cabinfull of passengers should have to suffer and miss their international connections? The drunken passengers should have been removed and let their luggage catch up to them in a week or so. Upon arrival at Dublin, my daughter has to wait another 10 hours for a new connecting flight and was only offered a food voucher for roughly $9. UNACCEPTABLE"

Punti positivi: "Quick boarding and departed on time."
Punti negativi: "Everything else. Air Lingus is like Ryan Air with an Irish accent. No space, terrible food, very low quality entertainment system with the sound muffled and barely audible."

Punti negativi: "Many people missed their connection at Dublin. I had a horrible ~6hr wait. Aer Lingus did nothing to help or compensate."

Punti positivi: "Good food"
Punti negativi: "We arrived late to Dublin because of weather and we’re going to miss our connection to Leeds so they rerouted us via Manchester but our bags, though tagged “Rush” did not make it on the new flight and we were without them for five days! we still had to get to Leeds so we had to pay for train tickets"

Punti positivi: "Crew was very nice"
Punti negativi: "When I checked in, I was asked if I would consider taking a United flt instead of aerlingus. I agreed but the flight had already filled up so the woman checking me in offered to seat me at an exit row. However on check in I realized she gave me someone else’s ticket. It was disappointing. My first f"

Punti negativi: "The flight from Rome to Dublin was 1 hr. Delayed (aer lingus also)therefore we missed our connecting flight to Los Angeles we missed our flight."

Punti positivi: "Good seats. Friendly crew. They were late serving the breakfast snack, must have not been watching the time, but it made me chuckle."
Punti negativi: "The check-in at Washington Dulles was understaffed. Boarding was chaotic."

Punti positivi: "Crew was amazing. Polite and friendly."
Punti negativi: "Seats were not very comfortable and there wasn’t any room to put things in the space under the tray table. Food was below average."

Punti negativi: "The air hostess was very rude and showed no cursory to passengers"

Punti negativi: "Dublin airport - huge lines foe transfers"

Punti positivi: "Ontime"
Punti negativi: "Food alright"

Punti positivi: "Boarding was quick and easy. The flight staff was friendly and efficient"
Punti negativi: "Food was not good. The plane arrived late, as a result we missed our connecting flight."

Punti positivi: "Nothing"
Punti negativi: "Delayed for 8 hrs. Had to go through passport control twice. Horrible service"

Punti negativi: "This was not a British Airways flight. They should have done a better job of communicating that. I wasn't informed until I tried to check in online 24 hours before my flight."

Punti positivi: "Check in was great. On board crew was excellent and very attentive. Many offerings of drinks and food."
Punti negativi: "Boarding was chaotic, free for all situation. Signage could have been better at the gate. One of the TV viewers/overhead lights didn’t work for our party. There was a large chatty group of people that were milling around, standing in aisle, talking loudly for much of the flight. I understand that there is only so much the crew could do about that."

Punti positivi: "The flights themselves were nice. Food was fine. Flight attendants were helpful"
Punti negativi: "Only two check in desks. On the line for over an hour. Good thing we got there over two hours early. Computer and belt broke down. Finally got passed security with minutes to spare. Had to run to our gate. We should not have to do this if we arrive very early. If you have an early morning flight make sure you have enough people working to check them in on time."

Punti negativi: "I had a 5 hour delay. I had to cancel the trip"

Punti positivi: "The Irish accents of the people when we managed to actually get a human being on customer service. Also, the other passengers were nice. Finally, when the flight was cancelled, they did put us up a hotel with a pool. They also have a cool logo."
Punti negativi: "Not only was the flight cancelled (with no clear communication or updates) but the new flights they booked for us weren't recognized by partner airlines and it was impossible to resolve the problem without their help, and no help at all was available this morning. We booked another flight on our own and assume they will pay us back. They'd better or we'll find a lawyer."

Punti positivi: "Plane, crew"
Punti negativi: "Boarding agent took too long to load the plane which caused a delay which ultimately had us miss our connecting flight Didn't like that Aer Lingus didn't wait for us at Dublin when they knew we were going to be a few minutes late"

Punti positivi: "Almost everything was good. Friendly crew, easy boarding, safe flight even with lots of air gusts (thanks to the pilots!)."
Punti negativi: "Whatever fare Kayak provided was the worst seat (last row next to bathrooms). I wouldn't book through Kayak again and instead would go through the airline directly."

Punti positivi: "Blankets and earphones provided."
Punti negativi: "Couldn’t checkin at British Airways; there needs to be better signage at desk. Flight was delayed and we almost missed connection. Seat would not tilt back."

Punti positivi: "1. Friendly staff 2. Good food on the plane"
Punti negativi: "The cost of luggage - unfreaking real to have to pay for first suit case when flying overseas and they at a cost of $100 per item!!! Definitely not recommending this airline to my friends unless they are only taking carry-on luggage. The cabin room was more cramped then usual also but it was ok."

Punti positivi: "The crew were very professional and courteous"
Punti negativi: "No USB ports and no way to plug in one's personal earbuds. Sounds quality on the airline supplied earbuds was horrible. Gave up on the entertainment offerings and watched movies I had stored on my iPad. And really the worst food I've ever had on a flight."

Punti negativi: "The most uncomfortable plane that I have travelled on. Seat - unbearably uncomfortable. Toilet falling apart, parts of seats falling off."

Punti positivi: "Boarding made sense. They boarded the back of the plane first. Kudos for that."
Punti negativi: "The seat cushions were nonexistent. Less legroom than a mini backseat and no way to upgrade since I purchased on kayak...unless I was willing to pay $4000 more to get premium coach seats. Will not use kayak again."

Punti positivi: "Was exceptionally impressed that the cabin crew made a cabin-wide announcement concerning a passenger with a peanut allergy. Other airlines could learn a lot in this department. Keep up the good work!"

Punti positivi: "Seats and service was excellent. Flight was on time and very organized."
Punti negativi: "Nothing"

Punti negativi: "I bought a BA flight because I am oneworld premium member. However, I learnt the flight was operated by Aer Lingus after I bought the ticket and I had no benefits."

Punti positivi: "Goo entertainment on Dulles Dublin sector."
Punti negativi: "It would help if ba would hilight fact that this is a code share with are linguistic. Seat were unbelievably small and had to walk to ends of earth for both the gate in Dulles and Dublin. No free food or drink on Dublin madrid sector but thankfully not full so I could stretch out. New planes on both sectors."

Punti positivi: "Quick flight and made it to Milan early."
Punti negativi: "Only one small beverage (plastic cup's worth) offered, no additional drink even though there was time."

Punti positivi: "Flight made great time! Boeing 757 was disappointing as it felt extremely crowded."
Punti negativi: "Flight attendants were not very friendly or helpful (except the one in first class that help us out when needed). Never was asked for additional beverage and no extra with dinner."

Punti positivi: "check in was efficient."
Punti negativi: "purchase of beverages; lack of understanding food schedule"

Punti positivi: "Fast. Not too much time wasted between connection. Dublin = small airport, it's really comfortable..."
Punti negativi: "Not enough room for my legs Too close to the "babies rows" = difficult to sleep. It's a pity to pay now to change a seat in the same category"

Punti positivi: "Staff was very cheery and thoughtful! Made the flight enjoyable."
Punti negativi: "No boarding gate was ever given to us, nor available by looking up online. Caused us to almost miss our flight. Very frustrating to be running around and even the information desk couldn't locate our boarding gate! Aircraft also old and worn down."

Punti positivi: "Seating location was as expected and service was great. We enjoyed the overall flight experience."
Punti negativi: "Check-in at Milan was quite slow and confusing. Would recommend opening earlier or having additional staff. Once you make it through the check-in process, you are stuck in an area of the airport with very little amenities."

Punti negativi: "Same as above. I am not sure which leg of the flight caused the damage to the checked bag."

Punti positivi: "Crew on board were very nice and very helpful.Apart from that I am struggling to see how this is a 4 star airline. It's a joke"
Punti negativi: "AerLingus use a Boeing757 on this route and the seats are old, uncomfortable and many have dips in them.The entertainment system is ancient and had limited stuff on it. The food was as bad as airplane food gets. The 'beef' Shepard pie was lumpy and over salted. Also you must pay for beer and wine on this 4 star airline. They use "smart flies aer Lingus " as their advert tag line. In my opinion smart flies someone else"

Punti negativi: "Did not likevthe fact that beer and wine was not included on a trans Atlantic flight."

Punti positivi: "courteous crew, reasonable food and snacks"

Punti positivi: "The in-flight experience and service."
Punti negativi: "The fact that my luggage did not initially transfer from the first leg of my trip to the second leg of my trip. I received my luggage by the end of the day, but it was somewhat inconvenient to not have a lot of my personal effects for several hours."

Punti negativi: "Had to gate check my bag which is fine, but it came out hurry min after everyone else's"

Punti negativi: "wi fi a bordo;"

Punti positivi: "The flight attendants were friendly and helpful. We appreciated being able to preorder better meals. Good selection of in-air movies. Sitting anywhere for almost 7 hours is no fun but it could have been much worse."
Punti negativi: "Small seats. My tray table wouldn't stay up."

Punti positivi: "Crew was nice, food was good enough, having movies passed the time."
Punti negativi: "Seats were very uncomfortable and space was tighter than on other flights. It was hard to manage limited movement and cramped knees for such a long flight."

Punti negativi: "No free snacks or drinks. I expected at least water and a small snack."

Punti negativi: "Added 12 hours to my trip and had to rebook on another airline for the second leg. The crew was unapologetic after sitting on the tarmac for three hours. Terrible airline"

Punti negativi: "You can't get a seat assignment until you check in at the airport. I ended up in the very back row, right in front of the galley for a 7 hour flight. No sleep for me."

Punti negativi: "You lost my luggage with my dead mother's paintings."

Punti negativi: "Flight was delayed by 30 mins"

Punti negativi: "Seat 31A: Headphone socket was not working properly, table was broken (didnt keep the food tablet), entertainment system crashed after pausing the movie. check-in baggage was lost during journey and still couldnt get found. Very annoying."