Trova voli economici dal il Brasile per Puglia

Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti positivi: "flight itself"
Punti negativi: "delayed departure EXTREMELY LATE LUGGAGE HANDLING IN BRUSSELS, more than 1 hour after arrival for SKI's to be delivered !!"

Punti negativi: "Swiss perfect as always, Barcelona ground worker disaster, as always...."

Punti positivi: "sidefini landig, merci."

Punti negativi: "crew at the gate."

Punti positivi: "Flight attendants are friendly and helpful."

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti positivi: "Crew was very nice and responsive."
Punti negativi: "The flight was so hot. No personal air controls. Economy was horribly small."

Punti positivi: "crew"
Punti negativi: "children entertainment"

Punti negativi: "Punctuality"

Punti positivi: "Thank you for waiting for us. We were delayed. I appreciate not missing our flight."

Punti negativi: "Delayed flight."

Punti positivi: "Crew helped my parents with physical disabilities through the whole flight. Super grateful"

Punti positivi: "Full array of entertainment."
Punti negativi: "Seats were not too comfortable."

Punti positivi: "Food, crew"
Punti negativi: "Comfort seats"

Punti positivi: "Everything was perfect."

Punti negativi: "45mn late"

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti positivi: "Flight was very smooth and on schedule."
Punti negativi: "Seating in economy was very cramped (pitch felt like 77”) and food and entertainment nothing special. Somehow I had higher expectations for comfort and service, even in economy."

Punti positivi: "The flight waited for us as transit after delay of the firs flight from Munich"
Punti negativi: "1. the food was a disaster. 2. The noise on the flight from a group of passengers was terrible, no way to sleep or rest. 3. The staff did not try to calm the people the steward laugh me when I complained.."

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti positivi: "Tasty lunch with good service in business class. Modern comfortable plane."
Punti negativi: "Flight delayed by a few minutes."

Punti positivi: "After having read Swiss Airline reviews I was prepared for a difficult and uncomfortable trip from BOS to ZUR. I was pleasantly surprised to the kindness and comfort I found in the economy class of Swiss Airline. Bags were checked in, flight was timely and legroom was satisfactory. I would highly recommended Swiss Airline due to my overall experience."

Punti positivi: "Nice Aircraft, nice crew"

Punti positivi: "timely departure"
Punti negativi: "too hot in the plane!!"

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti positivi: "The food."
Punti negativi: "They didn't offer hot drinks like coffee/tea."

Punti positivi: "Punctuality, onboard service and the food served were all very good. Their app is very practical, no need to go to the counter except for dispatch of luggage."

Punti positivi: "Special GF meals care on board, friendly staff, good food and drinks"

Punti positivi: "Crew memebers were so kind at all times. Even thou’ it was a short flight they gave us a free snack and beverages AND a bonus chocolate!"
Punti negativi: "Nothing it was all great! Even music was playing while we waited on the plane."

Punti positivi: "We like being able to check our ski equipment without extra charge. Service is consistently professional and courteous."
Punti negativi: "Being charged for seat selection. The late hour of departure for the Boston to Zurich flight."

Punti negativi: "The boarding process is very uncomfortable as the passengers are asked to board the plane without any specific order, regardless of where they’re sitting, instead of boarding them by groups."

Punti positivi: "Wonderful flight with less leg room . Since I am 5’6’m I was fit enough on the seats, beyond that you should be worried about"
Punti negativi: "Flight attendant, food , service and many good things except the leg room which you regret in your entire journey"

Punti positivi: "Flight crew, food, and seatback entertainment system (with USB charging port) were all great."
Punti negativi: "The seats were uncomfortable and way to close. When the person in front of me leaned their seat back, I was forced to do the same. It was nearly impossible to eat. If you had a hint of claustrophobia, you would never make this entire trip without going nuts. I noticed that many of the middle seats were unoccupied, while my family and I were crammed into four seats side-by-side. If we had empty seats between us the flight would have been bearable."

Punti positivi: "Just another flight, nothing special."

Punti negativi: "It was delayed almost an hour."

Punti positivi: "Crew was professional and attentive. 55 minute flight so food was ice cream, beverages, and a piece of Swiss chocolate. Plane's entertainment system in my section did not work. I had to check my carry-on!"
Punti negativi: "All of the above with the exception of crew & food comment."

Punti negativi: "This plane was better."

Punti positivi: "Service wa a ok."

Punti positivi: "The staff was very attentive."

Punti negativi: "Booked four flights from Zurich to Prague, but plans changed. No way to get a refund or cancellation although I tried two weeks beforehand. Disappointing to say the least."

Punti positivi: "Crew and people were fantastic!"
Punti negativi: "LONG lines again. No luggage even with a 4 hour layover"

Punti positivi: "The crew is rude"
Punti negativi: "40 min delay"

Punti negativi: "Very rough landing. They dropped plane 5 or 6 times minutes before landing almost puked my guts out"

Punti positivi: "We liked the chocolates, the little things matter. We liked the timing of the flight."
Punti negativi: "The seats were old and uncomfortable and the arm rests did not go all the way up."

Punti negativi: "entertainment machine in my seat did not worked"

Punti positivi: "Professional, courteous, friendly, timely service."
Punti negativi: "Did not have to do with the airline itself, there were many many families with many, many screaming babies the entire flight."

Punti positivi: "Very good food. Crew is nice and helpful"
Punti negativi: "Business seats and in general the plane is just too old and not high standard. No screens even in business class"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "Great flight"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "nice crew"
Punti negativi: "old planes with bad seats and no chargers or entertainment"

Punti positivi: "Entertainment"
Punti negativi: "Boarding process and food"

Punti positivi: "No delays."
Punti negativi: "The entertainment monitors were SUPER laggy with response. Image quality wasn't great."

Punti positivi: "Nothing, the crew was terrible with very bad attitude, the food is very bad and the seats and bathrooms were awful."
Punti negativi: "Every thing should be replaced starting with the crew."

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti negativi: "For some reason there were 4 really young children seated all in the same area. Kids will be kids, but perhaps spreading them out wouldn’t make one particular area so loud and disturbing. Boarding the plane I a more orderly way would also help."

Punti negativi: "The bathrooms really needed more care in this trip, VERY different from my trip to Brazil."

Punti positivi: "Friendly crew, tried their best to accommodate"
Punti negativi: "Boarding was delayed and once in the plane more delay followed. Food was pasta (again!) while entertainment was non-existent. Flight is long enough to show at least a route map."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "Lufthansa lost my luggage. Still waiting in my hotel."

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "Voli in ritardo"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "The fact that it was indeed a plane that went to europe. that's it."
Punti negativi: "The staff (especially ticketing) was rude. And hung up on me when I asked for their name because they knew they were wrong."

Punti positivi: "Staff, especially male steward was very professional and dedicated. Bravo for the effort for the boy."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "Excellent service and food"

Punti positivi: "Excellent service and food"

Punti negativi: "Troppo freddo"

Punti positivi: "Food was good. The flight left on time. There were so many movie options."
Punti negativi: "There were a few crew members who clearly shouldn't be working in a customer service industry. I understand it's not an easy job but many other crew members were quite bubbly and kind."

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Had ridiculously long bus ride from terminal to plane. Plane was parked on the outer reaches of the airport. This happens far too often on Lufthansa when connecting in Franfort. Build more gates!!"
Punti negativi: "Business clsss sweats on A321 were coach seats with the center seat left empty. Not sir it is worth the higher fare."

Punti negativi: "Boarding at Bologna was a nightmare. The Check-In lines opened late; the number of desks open was limited; took over an hour to check in for flight"

Punti positivi: "Used both front and back doors to board the plane."
Punti negativi: "Unfortunately, boarding wasn't well organized. It would have been more helpful if rows (1 through X) used the front door and rows (X+1 through Y) used the back door. We had people seated in the front of the plane using the back door and people in the back of the plane using the front door. It slowed the whole process down and was rather chaotic."

Punti positivi: "A regular predictable LH flightqq"

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "They skipped me when passing out the food. They probably thought that I was sleeping, but they didn’t stop to ask."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "the on time scheduled departure"
Punti negativi: "the long complicated walk to terminal"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti positivi: "Travel time was good and easy travel"
Punti negativi: "Entertainment tv tapes"

Punti positivi: "The seats were so comfortable"

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "Crew were excellent"
Punti negativi: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."

Punti positivi: "Flight was on time."
Punti negativi: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."

Punti negativi: "Information on arrival time was not correct"

Punti positivi: "The crew was informative"
Punti negativi: "Inflight sandwiches"

Punti negativi: "Everything was OK"

Punti negativi: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Punti negativi: "The plane is so old..,"

Punti positivi: "The crew was great. The soecial meal request was hadled well despite oversight."
Punti negativi: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."

Punti positivi: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Punti negativi: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Punti positivi: "Reasonable space in economy class seats"
Punti negativi: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Punti positivi: "The crew is really welcoming"
Punti negativi: "The seats are too narrow and a bit too hard"

Punti negativi: "Troppo ritardo"

Punti negativi: "The plane was very hot"

Punti positivi: "Food, entertainment and crew was exceptionally friendly."
Punti negativi: "Seats not great for such a long flight."

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Nothing!"
Punti negativi: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Punti positivi: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Punti negativi: "Not having to walk outside in Edinbur4gh to board the flight."

Punti positivi: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Punti negativi: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Punti positivi: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Punti negativi: "The earphones could have worked!"

Punti negativi: "Long haul flight made pleasant by KLM"

Punti negativi: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Punti positivi: "All good"

Punti positivi: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Punti negativi: "Except for the man next to me - great!"

Punti positivi: "The staff tried to help me when it was evident we would not arrive on time"
Punti negativi: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Punti positivi: "Efficient crew"
Punti negativi: "Long, slow line at check in. Not many new movies or tv shows"

Punti positivi: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Punti negativi: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Punti positivi: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Punti negativi: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Punti negativi: "Flight was cancelled."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti negativi: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

Punti negativi: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Punti positivi: "Friendly staff, good service and on time departure/arrival."

Punti negativi: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."

Punti positivi: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Punti negativi: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Punti positivi: "Service impeccable!"
Punti negativi: "They have one line of executive class after the kitchen and toilet, is very noisy."

Punti negativi: "Tiny old cramped plane."

Punti positivi: "Excellent experience with the cabin crew."
Punti negativi: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Punti positivi: "Crew was very helpful.food"
Punti negativi: "Food was not upto the mark."

Punti positivi: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Punti negativi: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Loved the service...everything was excellent"
Punti negativi: "The bus class seat was a bit narrow at the feet"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "That we didn’t crash"
Punti negativi: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Punti positivi: "Airline staff good and professional"
Punti negativi: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."

Punti negativi: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"

Punti positivi: "Price"
Punti negativi: "Klm flight has very congested seating Getting information about eticket was pain"

"Poor communication from boarding staff, airport staff not a clue. Communication on board was un decipherable and airline lost baggage."

"Air France service was superb. The airline did their best to expedite the boarding process even with the constant changes of Covid19 guidelines"

Punti negativi: "Not to have 2 distressed cats on board meowing non stop for 10 hours."

Punti negativi: "The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value."

Punti negativi: "Flight was delayed for 4+ hours"

Punti positivi: "The crew and the food were great!"
Punti negativi: "The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices."

Punti negativi: "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."

Punti positivi: "Exit row seat had much more space for legs, very much worth the upcharge for this seat."
Punti negativi: "Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold."

Punti negativi: "The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices"

Punti positivi: "Amasing crew"

Punti negativi: "Our request for vegetarian meals got lost after a glight was cancelled."

Punti positivi: "Crew was great. Seats were comfortable."
Punti negativi: "The airline lost both of my luggage suitcases."

Punti negativi: "Really hard to get boarding passes online"

Punti negativi: "Sedile scomodissimo, bagaglio smarrito, é rimasto a Parigi dopo la corrispondenza !!! Pessimo servizio"

Punti negativi: "Couldn’t understand announcements"

Punti positivi: "ok"
Punti negativi: "spazi cibo"

Punti positivi: "Aereo partito abbastanza in orario, arrivato cmq in anticipo. Sedili adeguati con discreto spazio per le gambe. Snack e bevanda anche su volo breve (1:40)"

Punti positivi: "Yes"
Punti negativi: "Everything very good"

Punti positivi: "Perfetto."

Punti positivi: "Crew was amazing. Service and food was good."
Punti negativi: "Random TSA check was not needed at the end when boarding."

Punti positivi: "Upgrade in business class da premier economy"
Punti negativi: "La puntualità, il volo è partito e arrivato in ritardo di 45 minuti"

Punti positivi: "The crew was friendly!"
Punti negativi: "Once again no vegetarian options."

Punti positivi: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Punti negativi: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"

Punti negativi: "Better in flight entertainment"

Punti positivi: "Volo breve, ma aereo puntuale sia alla partenza che in arrivo."
Punti negativi: "Ho trovato un po' squallido il terminal 2G da cui e' partito il volo. Negozi distanti dal terminal e mediocri. Al terminal vero e proprio non so nemmeno se c'erano le toilettes."

Punti positivi: "Ottimo sia il tempo di imbarco che la puntualita' in partenza ed in arrivo. I sedili della economy sono sempre piuttosto piccoli e con poco spazio per le gambe, specie se sei piu' alto di 1.80 m."
Punti negativi: "La selezione di film e' abbastanza ridotta, soprattutto quelli in lingua italiana. Mi ha lasciato perplesso la scelta di passare un pasto alle ore 16 ( relativamente alla localita' di partenza) dopo aver fatto l'imbarco alle 13 e con un pacchetto di cracker nell'intervallo. Non c'e' stata cena."

Punti positivi: "The crew was helpful and accommodating"
Punti negativi: "The flight was delayed, missed connection, and lost baggage. Subpar."

Punti positivi: "Very little"
Punti negativi: "Flight was very crowded. Flight crew kept bumping into my seat and never apologized"

Punti positivi: "Extremely hot the plane"

Punti positivi: "Flight was on time."
Punti negativi: "Food could have been much better in comparison with other airlines."

Punti positivi: "Most of the crew tired especially hard to keep everyone comfortable and safe. The food was absolutely amazing."
Punti negativi: "Other members of the crew were snarky to passengers and dismissive of questions from passengers during the early stages of the delay. We were all trapped on board for about 4 or so hours without much communication from the crew or captain which made me very anxious. We arrived 5 hrs late and it put my whole trip in jeopardy. Based on this experience, I eont be inclined to use this airline again for future trip planning. This airline will need to work hard to earn my trust back because i felt physically and emotionally unsafe throughout the experience, many times."

Punti positivi: "The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris."
Punti negativi: "The seat padding is rather thin."

Punti negativi: "Necessita inesire nel questionario la possibilita N/A"

Punti negativi: "La sufficenza della hostess nel servire il pranzo e la non conoscenza dei vini che serviva, servendone uno per l'altro, peccato, perche la carta vini era di ottimo livello."

Punti positivi: "Nothing"
Punti negativi: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"

Punti positivi: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Punti negativi: "Nothing."

Punti positivi: "Puntualità"
Punti negativi: "Per imbarcare un passeggino un'Odissea al Charles de Gaulle 2, con personale di terra scortese ed inaffidabile e un giro dell'aeroporto per trovare dove imbarcarlo. Davvero pietoso. Personale di volo affabile e cortese, atterraggio non morbidissimo. Panini al formaggio di capra e lamponi incommentabili."

Punti negativi: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."

Punti positivi: "Absolutely everything perfect."
Punti negativi: "Through my own fault I ordered a different seat instead of window seat. :)"

Punti positivi: "Everything!"

Punti positivi: "Plane was comfortable and new."
Punti negativi: "Nothing really."

Punti positivi: "We got to the desk to check in and there was one person being served in front of us. He finished with him, turned and left the area through the dooor. No one came to help us for 15 minutes. Then they came out to answer the phone and said we were 10 minutes past the cut off and we could not fly."
Punti negativi: "Staff just walked away while we were in line, the rudeness and mean attitude, they blamed us for being too late after ignoring us and made us late, they didn't offer an alternative flight until we asked. Overall, horrible customer service. Never been treated so rudely by people in the airlines industry in my entire 42 years of flying!"

Punti positivi: "Niente"
Punti negativi: "Tutto. Dall’imbarco alla sbarco, Air France e’ una schifezza unica."

Punti positivi: "Nithing"
Punti negativi: "They were unfreindly and rude."

Punti negativi: "Couldn't make the connection....Overall....an aweful experience!"

Punti negativi: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."

Punti positivi: "The cabin crew was very good!"
Punti negativi: "The economy premium seats are very uncomfortable"

Punti negativi: "Peccato che arrivi allo scomodissimo terminal G dell’Aeroporto Charles de Gaulle."

Punti positivi: "Nothing."
Punti negativi: "They loosed our reserved seats, our luggage, food was awful, ground staff was disrespectful."

Punti positivi: "The airplane have great entertainment system. The cabin crew are very nice."

Punti positivi: "Between this nonstop and Iberia’s nonstop, these seats are much more more comfortable, they recline and there is actual legroom."

Punti positivi: "personale ok, svago ok"
Punti negativi: "distanza tra i sedili, comfort"

Punti positivi: "personale ok, sedili troppo vicini e scomodi"
Punti negativi: "aumentare lo spazio tra i sedili"

Punti negativi: "Include the baggage fee in the price of the ticket"

Punti positivi: "The airplane"
Punti negativi: "Flying on time"

Punti positivi: "Nothing and already didn’t have muy baggage"

Punti positivi: "Snotty crew. Had to pay 2+ Euros for a Coke. Untrained personnel in the airport check in"
Punti negativi: "If I had flown on Iberia"

Punti negativi: "boarding dont like boarding by bus"

Punti positivi: "Aireuropa is bullshit"

Punti negativi: "La puntualità"

Punti positivi: "The plane was large and the seats very confy."
Punti negativi: "The AirEuropa App, doesn’t work very well with IPhone, getting constantly error signs. I decided to change my seat after getting the boarding pass, but it was impossible. The app didn’t allow me."

Punti positivi: "They we're on time and orderly boarding."
Punti negativi: "I did not like the fact that you Kayak did not put notes in booking about having to buy a SEAT AND TO PAY FOR HAVING TO PAY FOR CHECKING A BAG. YOU NEED TO TELL PEOPLE UP FRONT WHEN WE BUY A TICKET THAT IS A LOW PRICE ALL THESE EXTRAS HAD TO BE PAID. PLUS THE TICKET COUNTER DOES NOT TAKE PAYMENT FOR BAGS IN MARCO POLO AIRPORT. I HAD TO HO UPSTAIRS TO A SEPARATE COMPANY AND WAIT TO PAY! ON TOP OF THAT. THE AGENTS CHECKING HAD A BAD COMPUTER. 2 AGENTS TO CHECK IN 120 PEOPLE. I KNOW YOU WON'T GIVE THIS INFO OUT SO I WILL NEVER USE YOUR SERVICE AGAIN."

Punti negativi: "We paid for exit row seats that made all the difference. This also made us eligible for a lounge"

Punti negativi: "I have to cancel my flight and the meeting I had in Madrid to the 2 hours delay."

Punti positivi: "Jenerous Leg space, free 23 kq suitcase"
Punti negativi: "Minimal service, but OK for low cost flight"

Punti positivi: "Flight Crew was very good."
Punti negativi: "We flew on a Boeing 787. The seats were not comfortable. They had no kiosks at check in. Even if you check in online, you will still have to check in at the counter."

Punti positivi: "The crew were faultless, friendly and attentive."
Punti negativi: "The flight was cramped. For a shorter flight from Madrid to Tel Aviv Air Europa uses a state of the art Boeing 787 Dreamliner which lives up to its name. Why they don't use this aircraft for the long haul flight beats me. I'd rather be comfortable for 10 hrs and suffer for 5 instead of the other way around. Still, looking forward to the last leg home."

Punti negativi: "Madrid Airport is a nightmare! Long walks, confusing, crowded, etc."

Punti negativi: "I had to pay for a sandwich and a drink. Absurd. Just add 10 euro to the flight tickets and i'll be glad to pay but don't charge me extra for a sandwich for God's sake ! Next time I'll choose British Airways or Air France."

Punti positivi: "clean plane food and drinks comfortable seats"
Punti negativi: "warm and you can't adjust personal vents the internet and on flight entertainment kept going offline. the monitors were reset 3 times and nothing got better."

Punti negativi: "Excessive baggage fees"

Punti positivi: "The Embraer is a great regional aircraft."
Punti negativi: "There are plenty of air bridges to use at Porto airport, but AirEuropa chooses to use a stand that requires busing passengers from the terminal and back. No IFE."

Punti positivi: "I was put on standby because I wasn’t able to check in before getting to the airport. They were overbooked."

Punti positivi: "The crew..."

Punti negativi: "they didn't bring for all the passengers that ordered a kosher meal."

Punti positivi: "the crew was nice the comfort of the plan was ok"
Punti negativi: "some people on the plan asked for Pasta, and the crew forgot us.. (personally - i left with no food at the flight from Madrid to Fortaleza) in the way back, from fortaleza to madrid, it took hour and a half, from the time i finished eating to the time the crew took the tray. it was very inconveniet"

Punti positivi: "The crew."
Punti negativi: "The airplane is too old."

Punti negativi: "No outlet to charge a phone"

Punti positivi: "Muy atentos el personal, rápido proceso de check in bordin pass el avión el vuelo, la puntualidad."

Punti positivi: "No había nada que me agradara de este vuelo."
Punti negativi: "Nuestro vuelo entre Boston y Lisboa arriba llegó con retraso a su destino, Lisboa. En Lisboa, las maletas se retrasaron más de 1 hora. Debido a ambos retrasos, perdimos el vuelo de conexión entre Lisboa y Oviedo. En Lisboa, los empleados del mostrador de Air Europa ni nos miraron a la cara. No se disculparon ni hicieron ningún ademán de ayuda. No había otros vuelos entre Lisboa y Oviedo hasta el día siguiente. Tuvimos que rehacer los billetes de avión en el aeropuerto de Lisboa, encontrar un hotel en Lisboa y cenar allí por el retraso del avión de su compañia y el indebido manejo de equipajes. Aunque las compañias aereas entre Boston y Lisboa y Lisboa y Oviedo fuesen distintintas, el asunto de " no es nuestro problema" " no es una sloución" al viajero, especialmente cuando se trata de vuelos internacionales. Lo menos que Air Europa podría haber hecho por nosotros es habernos facilitado un voucher para pasar la noche en Lisboa. Por decirlo claramente, rehacer los billetes a Oviedo y pasar la noche en Lisboa sumó otros 1000 dólares. Ni que decir que en Oviedo tuvimos que rehacer todo lo demás,porque nuestro vuelo no salió hasta las 4 de la tarde del día siguente. La vuelta del día 21 de Julio desde Lisboa a Boston aconteció iigualmente con otras dos horas de retraso. La compañia Delta en Boston e ofreció a montarnos en un avión Bostón-Atlanta más tarde sin gasto alguno. Su compañia en cambio se disculpó en un vuelo internacional. Su lema "No es nuestro problema". De poco sirve esto ahora de vuelta en mi casa, exceptuando que esta familia no utilizará en el futuro su compañia en ningún vuelo internacional, ni recomendará su aerolinea a otras personas. Nunca Iberia,Delta, Air France, British Airways, Tap ni American se han comportado de este modo a lo largo de nuestro recorrido por el mundo."

Punti positivi: "Nothing"
Punti negativi: "Kayak did not disclose that checking bags would cost extra. We got hit with a 60e checked bag fee at the airport. If it WAS disclosed it certainly wasn't in plain site on the mobile app. I checked back on the app to see if I had missed it disclosed somewhere but I still couldn't see it. So it's almost false advertising. Kayak should protect its users. Also, our checked bag that we paid the extra money for arrived late! After our flight was delayed over an hour by the way! Kayak should protect its customers better. Or at least make sure they're informed"

Punti positivi: "Smooth flight. Quick flight."
Punti negativi: "ALL food was sold to us. No movies."

Punti negativi: "Boarding delay"

Punti positivi: "The flight staff"
Punti negativi: "I was upset because I had no television the entire trip. Very bored. Nothing to read."

Punti negativi: "The airplane seats are small and too stiff Airplane was very cold but did not have any blankets"

Punti positivi: "Everything!"

Punti negativi: "The employee at check in in Italy was not nice"

Punti positivi: "Modern airoplane"

Punti positivi: "departure from JFK to Madrid was on time"
Punti negativi: "Comfort is not equivalent with price. Very tight seats. On the way to Madrid no personal entertainment system. On the way back personal entertainment system was very, very lagi, additionally reset itself during movie fief times, and from where I was seating other people had the same issue. Coordination at airport was also not the best after landing at JFK, because we spend almost 50 minutes in airplane waiting for docking."

Punti negativi: "We board to the plane via a bus. we were at the bus waiting to go to the plane for more than 10 minutes. A bit long, specially if you have been travelling already for a long time....like me (I was coming from Miami).The bus is not too comfortable....you have to stay still on your feet with a lot of people"

Punti positivi: "Air Europa is the worst airline I ever used. Rude flight attendants. Food was awful. Old and outdated aircraft without tv screens on a 10 hours flight. Never again."
Punti negativi: "Air Europa is the worst airline I ever used. Rude flight attendants. Food was awful. Old and outdated aircraft without tv screens on a 10 hours flight. Never again."

Punti positivi: "going to Madrid flight was delayed, no body said anything, not one was at the from desk to answer the question about the delayed."

Punti positivi: "Nothing that called my attention"
Punti negativi: "- Food was ok but you can do everything by the mobile app but not ask for special food. - entertainment took like 40 min to start working - limited number of movies"

Punti positivi: "Entertainment and the airplane itself was awesome, very please with the overall experience."
Punti negativi: "The food quality was pretty bad. Also, they would make you start the line to board, but we wouldn't start boarding for another 15 minutes, so the lines took extremely long."

Punti positivi: "Nothing. Totally dissatisfied."
Punti negativi: "They could have made a better effort to get me on that plane in London. After the facts unfolded, I got the impression it was a race thing."

Punti positivi: "On time. Cabin in very good condition. Staff friendly and professional"
Punti negativi: "No back of the seat video. No power outlets."

Punti negativi: "Impossible to confirm flight online. Seat assignments split us up, including our children When we were finally able to be seated together it was 3 in last row an one in 2nd to last where attendants kept bumping into seats, making noise etc. 9 year old son's monitor didn't work after we bought headset. Took many hours and multiple requests for assistance and refund. Crew left 9 year old son off of flight manifest resulting in his detainment by homeland security st JFK."

Punti positivi: "Nice staff"
Punti negativi: "Food, entertainment systeme, seat"

Punti negativi: "I did not like having to go through security procedures twice nor in the long walks both at Gatwick, Madrid and, worst, the mess at Miami International airport mile long walk and shambles of a passport control"

Punti positivi: "On time"