Trova offerte per voli da Los Angeles a Aeroporto di Roma-Fiumicino

Punti positivi: "The crew and service were welcoming, caring and attentive"
Punti negativi: "Many people bring the own headphones these days, but I didn't and provided phones were so-so, volume on touch screen was jumpy too,"

Punti positivi: "Personale gentilissimo!"

Punti positivi: "The crew was amazing. The food was good"

Punti positivi: "meal"

Punti negativi: "The flight was late to Helsinki and we missed our connecting flight to Barcelona that was also on Finnair. I was given a hotel voucher to a nice hotel with a complimentary dinner voucher. The dinner was a buffet that was limited and less than mediocre. A chicken option was not even provided, no soup"

Punti negativi: "Il bagaglio è arrivato con volo successivo"

Punti negativi: "Un'ora di ritardo causa tecnica PC. Poi un bagaglio non consegnato all’arrivo a Roma. Una perdita del tempo perché dovevo aspettare che tutti i bagagli siano usciti prima di andare a compilare un modulo per il bagaglio non arrivato."

Punti positivi: "Loved it"

Punti positivi: "I flew in economy. 9+ hours from ORD to HEL. The seat was average size. We were provided with a pillow, blanket and headphones. I did not use the in-flight entertainment, which was on an LCD screen. It was warm, so i didn't use the blanket. I also brought a neck-pillow, which is vital on overnight flights. They served a full dinner shortly after takeoff: I had meat lasagna which wasn't that bad, along with corn, a roll w/ butter, two saltine crackers with decent cheese and a chocolate pudding. Upon waking, I ate the breakfast, which was scrambled eggs and two sausages and a roasted tomato, a roll with butter, fruit cup and orange juice, coffee on the side. All pretty good, it was nice to have a meal before deplaning in Helsinki and waiting to get through passport control. Attendants on this flight were quite friendly. Check-in was run very efficiently. No problems with luggage. All in all, a real bargain price, and I got more than I bargained for."
Punti negativi: "As for the downside, I had no significant disappointments on the long leg of my flight on Finnair. I hope my return flights will be just as good."

Punti positivi: "Very nice flight"
Punti negativi: "Food was too salty"

Punti positivi: "The flight was on time, crew worked really well. The food was okey as usual on Finnair."

Punti positivi: "Good food, two hot meals."
Punti negativi: "Unfortunately the flight was done by HiFly , not Finnair. Boarding took almost two hours, the whole flight crew behaved is if they were doing everybody a favor by being there. Entertainment options included like 6 movies and 2 tv shows, only 2 movies were more or less new, not much for a 10.30 hour flight. We really enjoyed our experience on the outbound flight with Finnair and were looking forward to this flight also, but Finnair didn't service this flight."

Punti negativi: "business class was empty and not able to upgrade at an affordable price"

Punti positivi: "Blueberry juice. Ok flight."
Punti negativi: "Seating pretty tight... as usual these days. Onboard entertainment system had no music option."

Punti positivi: "Arriving safe."
Punti negativi: "We sat in the plane for 7.5 hours before moving. Airline provided no extra food though served what was meant to be breakfast before landing in the evening. Then they had not even coffee before actually landing. The vegetarian breakfast that was served in the evening had one dry pita bread with two slices of cucumbers and tomatoes, very lousy. Finnair has had that for years. If you order lacto-ovo meal, you get a vegan breakfast, a very low quality one. Why? I paid about $1500 for the flight and would like some service, too."

Punti positivi: "The accommodations made me feel like I was in first class!"
Punti negativi: "The screaming child behind me ):"

Punti positivi: "I LOVED my stewardist. This man was so incredibly kind to me and the service he gave me had me questioning if it's usually appropriate to tip them. I wish I knew this mans name so I could rave about him but I unfortunately didn't catch it."
Punti negativi: "Let me start out by saying this was my first transcontinental, longer than 2hour flight...I am extremely upset that I paid the extra money to choose my seat and when booking I chose that I wanted a window seat, well I ended up smack in the middle of the plane with a person on each side of me so I wasn't even able to sleep the entire 7 hour 9p-9am flight. Also when I attempted to check in 24hours prior in order to make sure I got a seat id be happy with it said that it wasn't available for my flight so I couldn't check in and I couldn't chose a seat but regardless I still should've gotten the seat I wanted bc of my preferences at booking. Don't pay the extra to ensure your seat it's a total rip off"

Punti negativi: "It was n't their fault but My wife's passport expired in 91 days from beginning travel so they wouldn't let us on the plane to Italy."

Punti positivi: "Friendly staff"
Punti negativi: "The entertainment system is terribly slow and hard to work with, food was awful. Next time I will bring my own."

Punti positivi: "The crew were lovely, as were the people checking us in at the airport!"
Punti negativi: "We waited 3 hours to fix a water problem on the tarmack and were seated in the middle of a large group of school kids. Would have been happier without those 2 elements."

Punti positivi: "Nothing"
Punti negativi: "Small plane incredibly cramped for8 hour flight"

Punti positivi: "The crew was very much professionals, worked fast."

Punti negativi: "I sat in the window seat. Trying to get out of the row is very difficult. The arm rests do not rise high enough to get around without needing to climb over them."

Punti positivi: "Nothing!!"

Punti positivi: "Food on into fight inedible..No Food on domestic. Charge for everything."

Punti positivi: "Pretty quick to get on board, entertainment was great, seat comfort was good., wifi and prices were stupidly over priced and slow.,"
Punti negativi: "American Airlines as usual has overly priced non-working wifi on a 10.5 hour trip.. He food was ok at best.."

Punti positivi: "Wonderful service from the crew, especially given that we were traveling with a toddler and an infant on such a long flight. Everything went smoothly."

Punti positivi: "Flight left late but reached early. Plane we comfortable and had clean toilets"
Punti negativi: "None"

Punti positivi: "Great airline. Food great comfortable seats."

Punti negativi: "Even though we had booked this flight in September we were never able to choose a seat for this flight. We kept trying and the only way we could pick a seat months and weeks ahead was if we bought an upgrade. We had already spent over $1000 to fly to Paris each and did not want to buy an upgrade. We just wanted the assignment of a seat. When we got closer to the date we were told that we would get a seat assignment at check in. At check in we were told we would get a seat assignment at the airport. At the airport we were told we would get a seat assignment at the GATE! At the GATE the attendant had difficulty finding our seats and finally found them with the help of another attendant. This adding extreme stress to a trip that was planned in September and should have been a pleasureable experience. Our seats were not together and we then had to go on the plane and ask other travelers to change their seats in order to be near each other. This was not our job! We ended up near each other but not together. Then when we arrived in Paris we noticed that our suitcases had been tagged STAND BY!!!!!! We were glad that we did not see that at the Philadelphia airport because it would have added even more stress to a long anticipated pleasure trip to Paris. Next time we will make sure that the tickets we are purchasing (FINNAIR) have nothing to do with American Airlines."

Punti negativi: "Seats given away that we selected six months ago even though we checked in days early. Four family members all over plane."

Punti positivi: "Flight was 2 hours late taking off. Completely ruined plans we had made for our first day in London"

Punti positivi: "The flight attendants actually seemed to enjoy their jobs, they all were very nice and smiled not like other airlines where the attendants are very stiff and anything you ask for seemed to annoy them. Drinks sizes more generous than most airlines."
Punti negativi: "a long flight from lax to lhr needs more snacks and refreshments"

Punti positivi: "Travelled on B A Air Bus. I found it to be comfortable compared to previous flights operated by other airlines. Crew was excellent Overall it was a very good experience."
Punti negativi: "The food - well it's airline food - ok but nothing exceptional."

Punti negativi: "When I arrived to board my flight I was highly unsatisfied with the excessive charges I received for my luggage that was overweight (only by 7 pounds). I was not only charged an additional $100 for my second checked bag, but I was also charged $200 for the extra weight. As a college student traveling abroad for 6 months, I did not expect to be bombarded with these fees at the beginning of my journey. Due to this experience, I would like to have been notified ahead of time of the expected charges as it made me uneasy before a long flight."

Punti positivi: "I thought the cabin crew were very helpful and friendly and professional."
Punti negativi: "The seeds were too close together N20. You almost couldn't eat your food or all the laptop because you're so crowded."

Punti positivi: "For once the seats have enough space. Airlines think we are cattle and that they can pack as much as possible every airplane. For once I was glad to have a confortable experience."

Punti positivi: "The price was right. The crew were very pleasant and attentive. Seating had sufficient room. Good movie selection."
Punti negativi: "Seats did not recline properly, were not comfortable and very hard and hard on the bum."

Punti positivi: "Everything was simple, straightforward, even a bit old fashioned. The crew was friendly, and the service was quick."
Punti negativi: "No complaints!"

Punti positivi: "The staff was very nice and attentive. Boarding was timely and flight landed 30 minutes early."
Punti negativi: "Long flight with no screens on the back of the seats with personal entertainment options. Furthermore, I had a middle seat and my shoulders kept knocking into my neighbors. Worst of all, my seat didn't incline as far as the people on either side of me. Sleeping is already hard on a plane, and this made it way worse...not to mention my knees were jammed into the seat in front of me the whole time."

Punti negativi: "A lot of turbulence. Only paid food offerings. From gate took 10-15min bus drive to plane No entertainment"

Punti positivi: "I loved the flight it was o. Time the flight crew was great"
Punti negativi: "Everything was perfect"

Punti positivi: "The crew was just fantastic. ...."
Punti negativi: "I request special meal. ..unfortunately was not provided to me."

Punti positivi: "The boarding process was expedient and the food was ok and standard for these flights."
Punti negativi: "I travel at least 1 week a month either to Europe, South America or across the United States. The Airplaine was extremely old and looked like it was not refurbished at all since the 90's. Unlike basically every other airline (including airlines from the developing world) the plane did not have a personal entertainment system which is rather vexing considering the flight is so long. The decoration of the plane looked old and worn. The crew were more interested in getting the job done quickly than properly."

Punti positivi: "The flight was fantastic. It wasn't a full flight so I was moved to an exit row for more leg space. All the crew was very nice except for one lady. They distributed water often which was nice. You get options for dinner and breakfast."
Punti negativi: "My problems began after landing. I booked a flight from LAX to Amsterdam, with a layover at Heathrow. When I originally checked in, they didn't send my things all the way through to my final destination. I had to exit the airport at Heathrow to retrieve my bag and go back through security, while trying to make my connecting flight."

Punti positivi: "The crew was friendly and very accommodating. Inflight entertainment had many choices, had a wonderful relaxing time. The food was not too good but then again it's airplane food. Overall, recommend the experience."

Punti positivi: "On time service, very simple and fast boarding, nice crew, nobody complicated with luggage"
Punti negativi: "Cost for additional luggage was high, some food can be served for so long distance flight."

Punti positivi: "We loved the service and staff. The plane was clean."
Punti negativi: "The video/movie system was old, and the chairs were old."

Punti positivi: "Great service"
Punti negativi: "Equipment defects"

Punti positivi: "Nothing much"
Punti negativi: "The stewardess was rude and super pushy. It reminded us an old times of Ryanair"

Punti negativi: "The baggage fees has to be clearly informed, they have a different fees almost double if u checkin bag from 22hrs of departure, total ripoff. Bundle the baggage fees when you buy ticket."

Punti negativi: "connection information very poor"

Punti positivi: "Great service. Very comfortable seat"

Punti positivi: "stretto e sottile, ma su questi aerei si sa"
Punti negativi: "più spazio"

Punti positivi: "Fairly easy boarding process and nice staff"
Punti negativi: "Delayed about an hour once all boarded"

Punti negativi: "Could not have been better"

Punti positivi: "Ok"
Punti negativi: "Ok"

Punti positivi: "Everything!!! Excellent service"

Punti positivi: "On time. Good hardware."
Punti negativi: "Priority passangers cannot board with their non priority partner, even on the sane reservation. Congratulations sas, only airline workdwide to prohibit this. Otherwise, also forgot my duty free bag at the gate and the crew refused to have me return for it or get it for me."

Punti positivi: "Flight was on time. Bathrooms were clean."
Punti negativi: "Dinner and breakfast were terrible, especially for a long transatlantic flight. Attendants were curt. Movie selection was subpar compared to other airlines on similar flights I’ve taken."

Punti positivi: "Transfer time is not sufficient due to customs in Sweden customs inspection takes too long for only one staff."

Punti positivi: "tutto"

Punti positivi: "Boarding on time"
Punti negativi: "Unfriendly crew & awful food"

Punti positivi: "Food was excellent!"

Punti positivi: "That we had a bottle water"

Punti positivi: "The crew was great and the economy seating was roomier than expected."
Punti negativi: "Long line just to drop bag off since I had already used the kiosk to check in, then 2 1/2 hour flight delay, charged for wine which should be complimentary on international flights."

Punti positivi: "plane is clean & seats are comfy"

Punti positivi: "The food"
Punti negativi: "Counter selling me an upgrade that was more expensive than I prefer. I.e., buyers remorse"

Punti negativi: "Charged 70 Euros for one bag. Expected to pay something but thought that was a bit much. Plane could've been more neat."

Punti positivi: "Services"
Punti negativi: "Didn’t have veggies good on board"

Punti positivi: "Comfortable flight."
Punti negativi: "Only one meal option ( with meat). Alcoholic beverage not included."

Punti negativi: "Didn't make connectingflight due to a bomb alert at airport. sAS didntgive any support with either food or hotel. Stuck in Copenhagen for a day and night."

Punti positivi: "Nice flight, comfortable seating, blankets/pillows/headphones were provided, and food was good."

Punti positivi: "Pros: -Good food -Good entertainment -Attentive staff"
Punti negativi: "Cons: -Uncomfortable seats ( I took the free seat and didn't upgrade) -Poor air circulation ( I hardly felt any AC) -Lack of overall plane space"

Punti positivi: "Cheap, more than basic, and comfortable. No major complains."
Punti negativi: "The o my thing that could be improved is a lrger selection of movies, and better food. Food is acerage compared to everything else."

Punti positivi: "Boarding was quick and efficient."
Punti negativi: "Flight attendants were not friendly."

Punti positivi: "the food was greqt"
Punti negativi: "the boarding process has no order"

Punti negativi: "Mi sono dovuta sobbarcare 4 ore di attesa prima di imbarcarmi per una destinazione diversa (Stoccolma) e poi da li, dopo altre due ore di attesa finalmente ripartire per Roma, dove presumo di arrivare con almeno 7 ore di ritardo sul programma originale"

Punti positivi: "L'aeromobile era nuovo"
Punti negativi: "Cibo e servizio scadente, con bevande a pagamento (all'andata non ho pagato invece nulla). Ritardo di oltre due ore che mi ha fatto perdere la coincidenza per Roma. Come premio di consolazione un buono di 100 corone per mangiare, peccato non bastassero nemmeno per un panino"

Punti negativi: "Seat was uncomfortable."

Punti positivi: "The crew was incredibly friendly"
Punti negativi: "I would have appreciated a vegetarian option for the meal."

Punti positivi: "On time and courtesy"

Punti negativi: "Flight was late and they left us completely hanging at the Stockholm airport with no agents anywhere to be found and no instructions on what to do about the missed connection."

Punti positivi: "Crew and plane good. Friendly and English was excellent."
Punti negativi: "There was a delay because of a software issue. They had to shift people around manually because of it. Baggage Fee was extremely high (> $50)"

Punti positivi: "The leg room. The great service and attitude."
Punti negativi: "The food... needs to be improved, even if it means charging a fee."

Punti positivi: "The cleanliness"
Punti negativi: "I Had checked several times to make sure I had 2 bags included ( standard for US-EU flights) and every time. At the airport I had to pay an extra charge for my second bag which made the flight very expensive and just ruined the whole experience for me"

Punti positivi: "nothing too exciting, everything as expected.Seats were a bit tight tho"
Punti negativi: "Food tasted Horrible"

Punti positivi: "It was a shorter ride with few frills but we arrived safely. The two young employees who rendered wheelchair assistance were very gracious and attentive to every detail."
Punti negativi: "The noise factor was very high."

Punti positivi: "After completely checking in, boarding, seating and sitting on the tarmac for 25 minutes, we were told something was wrong and had to get off and wait for a new plane."

Punti negativi: "For an international flight, only the first non-alcoholic drink is included for free. Let's say, if you want 2 orange juices, you have to pay for the second. Alcohol, of course, is not free under their system. Snacks? Forget about it."

Punti positivi: "Easy boarding"
Punti negativi: "No food option, Drinks are not free(international flight), no toilet paper"

Punti positivi: "Everything was great! At check-in I upgraded to SAS plus. Will choose that again.comfortable, crew was so nice and friendly. Food was amazing. Made my 10 hour flight great. ."

Punti negativi: "Crew unfriendly"

Punti positivi: "Not enough space to store items."

Punti positivi: "The automated kiosks made it ridiculously easy. Flying out of LAX can be a pain, but that went by so smoothly. I'm cheap and have become accustomed to Spirit airlines. So when I received free (decent) meals a complimentary bottle of water and a plethora of inflight entertainment."

Punti positivi: "There was a good choice of movies to watch while in flight. Boarding was quick and easy and all of the crew members were very nice. The woman I was sat next to was very quiet and was very nice and courteous. All in all a pretty good flight"
Punti negativi: "The seats weren't very comfortable, but then no seat is comfortable after 8 hours. I can't complain too much. The food was much better than I remember it being ten years ago when I last flew internationally, but still not the best."

Punti positivi: "Everything. The service was great, plane was comfortable and the ride was easy. I will try to only fly SAS from now on"

Punti positivi: "The staff was very friendly and I noticed how kind they were to a mother travelling along with an infant and toddler."
Punti negativi: "I've had blankets on previous plane rides. It would have been nice to have something to cover up with."

Punti negativi: "They were 4 hours late because of their plane problems and made me miss my connection. And because it wasn't part of a "package" they didn't care I missed it and I had to pay for a whole new flight. Horrible customer service and they don't care or take care of their customers when it was their fault. I'll never fly or recommend this airline again."

"Il personale di bordo molto ad accusare e puntare il dito esauriti al massimo. Personale da cambiare totalmente"

Punti positivi: "Nothing"
Punti negativi: "Being able to go home"

Punti positivi: "The atendió"
Punti negativi: "El embarque"

Punti negativi: "The seats"

Punti positivi: "Nothing"
Punti negativi: "Awful experience, we're travelling with a Toddler and they didn't have any consideration at all...the staff always with a bad attitude"

Punti positivi: "Boarding was seemless and nice"
Punti negativi: "There was a delay which was communicated, inflight entertainment could have been better"

Punti negativi: "Crew need to be smile - we not in Russia"

Punti positivi: "Imbarco veloce"
Punti negativi: "Sembrava una barca da quanto si muoveva"

Punti positivi: "NOTHING. VIAGGIO CON AEREO SCOMODISSIMO. CIBO PESSIMO. PERSONALE PRONTO PER UNA BELLA SIESTA, E POCO AFFERRATO SUI COLLEGAMENTI... CHE DIRE? PER UN INTERNAZIONALE MAI PIU."
Punti negativi: "IBERIA CANNOT MAKE HUNDREDS OF PEOPLE FLY, WITH A FLIGHT TO SHORT RANGE VEHICLE! I HAVE NEVER FLYED SO SUCK IN MY LIFE"

Punti positivi: "Personale disponibile e servizio di intrattenimento ottimo"
Punti negativi: "Ritardo di 2 ore senza alcun avvertimento, nessuna spiegazione neanche dal personale presente in aeroporto, nessun "rimborso" o piccolo extra per rifarsi dell'inconveniente."

Punti positivi: "Personale assente . Cibo mediocre"
Punti negativi: "Più attenzione ai paseggeri"

Punti positivi: "Ordine imbarco e pulizia"
Punti negativi: "Solo snack a pagamento e sedile non reclinabile"

Punti positivi: "On time and pleasant service ."
Punti negativi: "The problem was outbound from Porto to Rome. Iberia lost 2 out of 3 bags and one took 24 hours to reach our Rome hotel and one took 48 hours to reach our Rome hotel."

Punti positivi: "Did not have A chance to fly this route."

Punti positivi: "Boarding process was easy and we made great time all the way from LAX to Madrid (I only had carry-on luggage so I can’t speak for their check-in process). Loved having a non-stop flight. Crew was attentive and professional. Great new movie selection. The one bathroom I went into was probably the largest airplane bathroom I’ve ever been in!"
Punti negativi: "However, I would have taken a smaller lavatory if it meant larger/comfier seats! I was pretty uncomfortable the whole flight. The leg room was alright for me being 5’6” but I’m not sure how anyone much taller would fare. The seats themselves were similar to a budget domestic airline. Fine when you’re only going a few hours, but on a transatlantic flight it really started to get to my back :("

Punti positivi: "Never again Vueling"

Punti positivi: "Very timely, even cut the expected time of travel. Decent food, very friendly staff. Good entertainment choices."
Punti negativi: "The seats and the lack of space"

Punti positivi: "Volo comodo, ho viaggiato lontano dai motori per la prima volta"
Punti negativi: "Mi hanno obbligato a mettere il cellophane allo zaino per evitare che si perdesse il contenuto, il tutto a mie spese. Guarda caso gli operatori del cellophane erano davanti al check-in Iberia, sono forse in accordo?"

Punti positivi: "Hola todos estuvo ecelente"

Punti negativi: "Un po’ tutto"

Punti negativi: "inizialmente mi hanno permesso l'imbarco per poi negarmelo in quanto problemi di transito a Panama. Personale di terra non molto competente riguardo agli scali"

Punti negativi: "inizialmente mi hanno permesso l'imbarco per poi negarmelo in quanto problemi di transito a Panama. Personale di terra non molto competente riguardo agli scali"

Punti positivi: "Good seat compared to other airlines"
Punti negativi: "The USB connector in my seat didn’t work"

Punti negativi: "Compagnia di bandiera con servizi low cost, sito web che funziona malissimo. Mai più per tratte lunghe"

Punti negativi: "Compagnia di bandiera con servizi low cost al limite dell'accettabile"

Punti negativi: "crew took forever to clear up the food that was nasty..took an hour and also took forever to make rounds with coffee and tea. did not time dimming of lights to time of destination to be able to adjust to time difference. lack of bathrooms, on 4 working for a huge coach area. pretty bad experience"

Punti positivi: "All went well"

Punti positivi: "Our flight was subcontracted through another airline, Level, so my comments are related to Level."
Punti negativi: "I called the airline a week before our departure regarding the baggage fee. I was assured the fee was included in the price. However, at the time of check in, I was charged a $55 checked bag fee."

Punti negativi: "Il volo madrid barcellona ha avuto 2 ore di ritardo e questo ha comportato la perdita della coincidenza barcellona pisa. Malgrado abbia acquistato un biglietto con iberia, la compagnia si è rifiutata di prendere in considerazione la possibilità di spostarmi su altro volo madrid barcellona perchè il volo era operato da vueli ng"

Punti positivi: "The arrival was almost on time (20 min late ONLY)"
Punti negativi: "Check-in machines in Barcelona Airport did not work (since the Vueling shares the code with Iberia, but they did not share the booking codes!). The result is 40 min queue while only one "manual" registration desk opened. The person behind the desk seemed to be very stressed, no shadow of any kindness - it's understandable: the managers had left her alone with a lot of people unable to use their "cool" innovation (registration through machines). If one adds here the unacceptable burden with boarding (30 mins of waiting time before the bus arrived and all that on the stairs of the "sleeve") the flight started fairly "well". The seat assigned was in the last raw (seems for any other type of seat one has to pay like 13 euro more) and with my 2m of height I felt at "maximum of comfort". Thank you, Vueling, for that exceptional "lowcost safari" experience, will try to avoid you in the future."

Punti negativi: "In LAX the boarding was unorganized and confusing to board a bus to be transported to the plane."

Punti negativi: "The cramped space"

Punti positivi: "Good crew in providing good service with a smile. Smoth take off, flight and landing Good choices in dinner with wine"
Punti negativi: "Below avera ge breakfast with no hot items besides cofee/ tea Poorly organized boarding. Staff person with the microfone and staff controlling the lne were not in sink, gave confusing instructions. Too much noise in the abin with the lights out due to the presence of lots of high schoolers talking Distance between seats kind of small"

Punti positivi: "Food, entertainment (great monitors), new cabins."

Punti positivi: "Entertainment was excellent. I appreciated the blanket, headphones, and pillow. One of the staff was very rude to the gentleman next to me because he asked for tea after she passed by with it the first time."

Punti positivi: "The staff was OK for the most part. I liked the entertainment options and WIFI service was easily accessible."
Punti negativi: "The seating was pretty bad. My seat couldn't recline (was in the last row) and the passenger in front of me reclined all the way back even when instructed to not recline so far (in passing, by flight attendants). So I spent an 11+ hour flight as a fairly tall person, in an extremely uncomfortable seating arrangement. I also noted my space issue with said passenger at the beginning of the flight and he still progressively went further back. I would've appreciated if flight attendants were more diligent about ensuring passengers are comfortable for long flights. Food accommodations were ok but they go heavy on bread for whatever reason."

Punti positivi: "I liked the Crew they were very patient with all the passengers. They were bunch of really annoying kids in front of me and handled them very professionally."
Punti negativi: "I didn't like that I could not control the air in business class. I spent good money to sit up there and I would expect to have control of the air because I had a 11 hr flight in a 90 degree plane. It was really a uncomfortable. Also I didn't like that their was no sporting events or cooking channels to watch on my flight and the movie selection were horrible."

Punti positivi: "Nice people. New air plane Good movie Excellent service"

Punti negativi: "Poor film and tv selection, the majority from Fox. That's very limiting. Ear buds very bad quality w sound inly comeing through one bud."

Punti positivi: "Good and beverage selection was great"
Punti negativi: "Delayed departure I'm 6'4" and business seat is small Also crew should improve kindness and attention."

Punti positivi: "Great in flight experience! Cabin crew were very friendly and kind. Entertainment was awesome!"
Punti negativi: "Food was delicious compared to most American airlines. However, portions were smaller. Seating is more narrow compared to standard non low-cost laung-haul airlines. You will not have a pleasant flight if you're a tall and/or a big person."

Punti positivi: "Overall I give the flight an average score, I like that everything was attended in a service oriented manner."
Punti negativi: "I didn't like the aspect of lack of order at the airport specially when boarding, crew seemed a bit lost for a second there. In some respects I felt the plane had a dated feel to it; but then, I've never flown with Iberia before."

Punti positivi: "Seat location"
Punti negativi: "Staff was slow. Dirty food tray left at seat for over an hour. Food was terrible"

Punti positivi: "Food was good"
Punti negativi: "I could not cross my legs and my purse would not fit under the seat. Very uncomfortable flight. Fortunately they had a good selection of movies and TV shows to watch"

Punti positivi: "The only part of this flight that was good was when I deplaned at the end"
Punti negativi: "The flight was delayed. We sat in the plane waiting for 1.5 hours. Passengers were not addressed as to why we were not moving. During this time the air conditioning was off and it was too hot. The crew was very rude and nowhere to be found most of the flight. I was extremely thirsty and crew was upset when I asked for water"

Punti positivi: "Everything flowed very smoothly desite the fact I had an irregularly shaped carry on. It was no problem, Staff were positive and acomodating and that lead to passengers being accommodating to each other. The intertainment was great, the only draws back is that I slept most of the time and wanted to watch another movie."
Punti negativi: "That I had to bother the person sitting next to me to get up when I wanted to go tot the bathroom, but he was very accommodating"

Punti positivi: "crew"
Punti negativi: "nothing"

Punti positivi: "The flight was great. The crew was very attentive and helpful."
Punti negativi: "We wasted 20 min. with the checkin machine. It should be written somewhere that if you fly to the US, you have to go to the traditional check in line. After entering all the info, the machine crashed. It was frustrating."

Punti positivi: "N/A"
Punti negativi: "Flight was delayed over 2 hours. Entertainment was non-existent. They offered us pretzels which is hardly an inspiring food choice. Prior to boarding the airplane the alarm got triggered in the gate were waiting in, took over 10 min for them to deactivate it. Staff were seen just casually standing around."

Punti positivi: "The flight overall was very comfortable and the crew were very accommodating and attentive."
Punti negativi: "About halfway through the flight got diverted to drop off a critically ill passenger, so instead of it being an 11 hour flight, it was a 16.5 hour flight. Not anyone's fault, but still incredibly inconvenient."

"There was no snack or anything but drink."

"Boarding was so chaotic. Seats are way too small. When deboarding the plane, no one gave instructions and it was more chaotic than boarding. Pretty disappointed in the lack of diversity in the crew as well."

Punti negativi: "The original seats we purchased was a different plane. Only two in the row This plan was very crowded and no wiggle room to change seats"

Punti positivi: "Crew was fantastic!! Great job."

Punti positivi: "The captain spoke clearly and have good information."
Punti negativi: "The flight was fully packed during this Covid time. There was zero social distancing in place."

Punti positivi: "Everything was great!"
Punti negativi: "I mean nothing. But a cute added feature could be massage chairs in Business/First. JetBlue has them and it is a pretty nice special surprise. But seriously- you guys are great!"

Punti positivi: "The crew was nice"
Punti negativi: "Leave the middle seats open"

Punti positivi: "United Airlines is putting customers and employees at risk. It is an insane and absurd as it is disgraceful. During boarding you will see painted arrows on the ground urging you to be "6 feet apart" from fellow travellers. You will then enter a the plane and be 6 inches apart as the plane will be FULL. Fly Delta where they block off middle seats and social distance. United CEO Scott Kirby does not care about customers or employees. The absurdity of the juxtaposition between the "6 feet" signs in the boarding area and the COMPLETE ABSENCE of distancing on board tells you everything you need to know about United."
Punti negativi: "Practice social distancing on the plane. There's a pandemic. This is the NUMBER ONE thing you should be doing to assure safety of passengers and crew."

Punti positivi: "Nothing"
Punti negativi: "Social distancing enforcement and education"

Punti negativi: "Nothing. Great shirt flight"

Punti negativi: "A computer problem caused us to sit on the tarmac for 3 hours. Good times."

Punti positivi: "The plane was amazing"
Punti negativi: "Nothing"

Punti positivi: "The flight was great. No complains to the crew."
Punti negativi: "The drop-off bags at LAX is a mess and you have to stand in two separate lines to drop off your bag. First you have to print the tag and then go to another long line be with 2 employees only to drop it of instead of having one place to print and drop off at the same time. Poor system. Moreover while there was plenty of time my bag did not make it on the same flight. It will arrive on the next flight hopefully. I had to wait in another line for 30 minutes to arrange the delivery and verify all my information. I truly believe that to make a trip great both arms - the airport and the flight experience should be perfect. Unfortunately the ground experience does not allow me to give a higher rating."

Punti positivi: "Cost"
Punti negativi: "Aircon too cool"

Punti negativi: "Il personale dovrebbe imparare a parlere meglio l'inglese e soprattutto a dare indicazioni corrette!!"

Punti negativi: "Da milano a new york ho pagato il bagaglio da stiva 52,00€ arrivata a New York per Nashville ho dovuto pagare altri 65$ Per la mia borsa altrimenti non mi facevano imbarcare ASSURDO!!! Al ritorno da Nashville a New york ho pagato 30$ per il bagaglio da stiva e altri 60$ per ill volo per Milano."

Punti negativi: "Il personale agli imbarchi dovrebbe essere più gentile e cortese!!"

Punti positivi: "The check in process at LAX was very efficient and smooth. and the crew on the plane was very considerate. And the tv system on some of the planes is very enjoyable."
Punti negativi: "There was a technical issue on the plane so they had us get off and wait hoping they could fix the problem. It turned into a 3 hour wait. They covered a meal for us which was good and gave us $50 off our next flight. But I’m not sure I want to book united again. The lady at the service desk was not very patient (which is understandable since a loy of people had to rebook their connecting flights). But I was smiling at her and just asking how to go about changing our connecting flights and she seemed a little bit ready to get rid of me. And the next plane we got on, one of our tv screens didn’t work. And the connecting flight was delayed also because of a technical problem."

Punti positivi: "Arrived early 787-9"

Punti positivi: "Volo breve ma piacevole Buono lo spazio per le gambe Gradevole lo staff a Bordo !"
Punti negativi: "Niente da segnalare"

Punti negativi: "Nessun pasto su un volo di 6 Ore??? Il cibo era a pagamento! Niente cuscini (ci hanno detto all’inizio dell’imbarco non abbiamo cuscini usate i vostri capotti come cuscini. Non importa che non ci siano cuscini ma e ridicolo di fare l’annuncio chiedendo di usare i propri capoti come cuscini Cuffie a pagamento ! Sul serio?"

Punti positivi: "The plane was new"
Punti negativi: "Flight was switched to United airlines so the confirmation number did not work and we could not check in on line. Food was the worst I have had on a flight."

Punti positivi: "Pulizia aereo"
Punti negativi: "Trolley a bordo senza poterlo collocare sopra la cappelliera corrispondente al posto assegnato"

Punti positivi: "We arrived on time despite leaving 45 minutes late"
Punti negativi: "LAX now buses people to the planes. We stood on the bus for 45 minutes and then drove for 10 minutes on an active taxi way. The crew for united just does not seem motivated anymore on any flight. Even in first class we were offered water only 2 on a 5 hour flight. The crew just sat in the front and looked at their phones. The food made me sick for two days - so it is better to just not eat it and bring your own. It is sad as I united used to be a great airline and now they just seem to focus on what new fee they can charge."

Punti positivi: "United seems to have simplified how it separates the boarding groups, so getting on the plane was well organized. The 787 aircraft was spacious and comfortable, which seems to put both passengers and crew in a good mood. Lots of entertainment options were available, so the three hour flight flew by. And we arrived early! A great experience on United."

Punti positivi: "Nice seats"
Punti negativi: "No headphones available. No menu selection available."

Punti positivi: "The new Polaris business cabin is awesome"

Punti positivi: "The new Polaris business cabin on 777-200 is awesome"

Punti positivi: "The stewards were nice. The entertainment package was good. Food was ok (coach)"
Punti negativi: "6 1/2 hour delay due to navigation system crash. Two gate changes and a terminal change. New seats assigned, but then when 3rd plane was brought in, it had the exact configuration of the first and we were told we should use the original boarding passes. These turned out to be wrong because they reseated after the first plane went down and it’s replacement wasn’t the same configuration. We never saw that plane, or the gate it was assigned to. When we went to rebound, my wife I am were separated. We were moved to the way back (screaming baby sandwich - one in front and one behind us). Then we spent an hour in the worst turbulence I’ve seen in 20 years - I nearly vomited. the last 6 hours of this 15 hour ordeal were fine."

Punti positivi: "The 787. Great plane. Great ride."
Punti negativi: "Crew members on all 37 United flights that I have taken in the past 19 months have been rude, unpleasant and grumpy. They do not accommodate modern methods of making children comfortable in seats, such as the use of jetkids and jetbox accessories. I have experienced lies (yes, I’ll be back with more water! Sure, I’ll check for some eye wash for your wife.), misleading (embellishing rules, enforcing rules that do not exist) and overall terrible behavior. With the exception of a few ground crew members who’ve shone through, my interactions with United staff have not been good."

Punti negativi: "il bagaglio è stato consegnato con un giorno di ritardo, nonostante abbia superato i controlli della dogana correttamente (l'ho riposizionato personalmente sul secondo rullo)"

Punti negativi: "Not much choice of good movies"

Punti positivi: "Entertainment in aereo"
Punti negativi: "Pasta scadente. Aggiungere pizza alla offerta di cibo. Facilmente refrigerabile e impossibile che sia cattiva. Facile da mangiare."

Punti negativi: "One crew is rude while I was ordering food while she is delivering the beverage after the order time. She simply told me they don't have what I want to order and leave. After 5 mins, I pushed the service button and nobody responded. After half hour, I ordered the food from another crew passed by. After I landed, they suppose to return my stroller set at the airplane gate. But they said it is not there, ask us to wait at the airport gate. We walked outside and they broadcasted again, I didn't hear very clearly but followed most parents to walk out. We wait at the baggage claim for almost 1 hour and finally, the baggage crew came back to the gate and found our stroller."

Punti positivi: "Very nice people working and good service."

Punti positivi: "PERSONALE OTTIMO, IL MIGLIORE MAI AVUTO"

Punti positivi: "Nothing"
Punti negativi: "I had to print out my own labels for my bags. No one told me this . Mind you, I was already in line! I had to go print label. Get in line again. Attendant said I need to put the label on myself. And for me to step aside. I was not gonna get out of line again. No one was there to let customers know of this labeling. People were confused! Then I paid $25 online for my luggage. Then my luggage was over 50 pounds. I was charged $100. So I paid $125 for my luggage. Lax TSA Employees are rude and mean. Yelling do this and do that. Like we prisoners. I will never fly United again. I will let everyone know of my experience. Terrible customer service. Then your screens don't work on your airplane. Cannot watch movies. Therefore your plane is not up to par. But I paid up to $700! Never again. Good luck United."

Punti positivi: "On a recent trip it was very good to be in the new dreamliner and with staff that were enthusiastic and being able to deliver a good product, food and comfort wise was a big bonus. Thank you"

Punti negativi: "The movie not updated. No chinese movie. Love the pillow and blanket at business flight."

Punti negativi: "we received email for the take off schedule changed to one hour early. End up when we arrived LAX and it got delayed 1 hr for take off due to air traffic. So when we arrived at SF, originally we only have 50 mins to catch on the next route to Osaka. There was no gate # provided on our boarding pass and we have to look for the international terminal for boarding. Due to first delay in SF, the time was so tight and the international terminal was so far away, we had to run like HELL and we almost suffered from heart attack. We barely made it and there was no one to help ever. we had to figure out on our own. This was very bad experience and was not acceptable with such poor arrangement."

Punti negativi: "2 of the flight attendants were not friendly and one was flat out rude. They handed out some form that needed to be filled out before we entered Hawaii. When I asked for a pen she said they don't hand out pens and to start asking neighbors, which didn't have any either., however when she came back around to pick the forms up and some people didn't have them filled out she reprimanded everyone and kept saying you had 5 hours to fill these out. Her communication skills were not what I expected and her lectures were not necessary."

Punti positivi: "We had arrived a little ahead of schedule"
Punti negativi: "For an almost 6 hour flight, they chose a very small plane. Probably because they didn't sell enough seats on the flight so they downsized. Anyway, lots of people who boarded towards the end weren't able to store any carryon luggage. And as I listened to the crew talk to them, they weren't very nice about it. Sounded as if they were saying it's the passengers fault. We are allowed 1 carryon and 1 personal bag. For any flight that is longer than 3 hours, I believe the airlines should at least allow passengers to have 1 free check in. Then maybe we wouldn't be trying to carry everything on with us. Our flight to Hawaii wasn't very comfortable either. We had purchased economy plus but it didn't seem all that comfortable. Maybe because it was a smaller plane. I think it was a 737, not really sure but it had 3 seats on each side with no middle row. Food is for purchase! Outrageous."

Punti positivi: "Il Posto Al mio fianco era libero"
Punti negativi: "Divertimento a pagamento"

Punti positivi: "Staff was pleasant, decent movies overall."
Punti negativi: "I can't eat mushrooms. Both meals had mushrooms (3 out of 4 entrees) and it wasn't always obvious which ones. Additionally, the second meal with seafood or pasta, the pasta obviously had mushrooms so I chose seafood, even though I don't like most seafood. Mushrooms all mixed in with the seafood, so I had to pick them all out. Also 2 of the accompanying sides had mushrooms. Do they have a mushroom fetish like Cheesecake Factory? Need more consideration for people who may have varying food requirements that are unavailable to address during the booking process. I know you can't please everyone, but why overuse an ingredient that has a relatively low appeal to potential passengers? Will try again, just hope they can use similar customer service in their food preparation as they have otherwise."

Punti positivi: "I has two seats cose ro me empty!"
Punti negativi: "The video entertainment was not free."

Punti positivi: "sistema di intrattenimento buono"
Punti negativi: "il volo San Francisco Toronto è partito in ritardo e durante tutto il volo il personale non è stato in grado di darci alcuna informazione riguardo alla connection per Milano (medesima compagnia.....). Tutti quelli che avevano coincidenze strette sull'aereo per ogni parte del mondo erano allibiti da questa mancanza di informazioni, Una volta arrivati a Toronto il personale di terra non sapeva nulla e siamo dovuti correre fino al gate seguendo le indicazioni dei monitor che davano lo stato del volo come "Boarding". Arrivati trafelati al gate abbiamo scoperto che il volo era partito mezz'ora prima e si erano dimenticati di aggiornare lo stato del volo sui monitor......................... Dopo un'ora di attesa al banco dell'assistenza ci hanno mandati in hotel e dato il biglietto per il volo del giorno successivo. Parte dei pasti li abbiamo pagati di tasca nostra visti i pochi dollari di buono per mangiare (7$ per la colazione, 10$ per pranzo e 15$ per la cena, spendibili esclusivamente all'Holiday Inn dove la sola colazione a buffet costava 17$ + tasse..."

Punti negativi: "volo in ritardissimo e cibo a pagamento"

Punti positivi: "The flight was on time. Nothing else was acceptable about the travel on this plane."
Punti negativi: "I was made to check in my carry on bag because United made this Economy Basic ticket where they fly the over head bins empty. They charge 25 for the checked bag and only allow a personal item on board. This idiotic arrangement wasn't even clear to me during booking. And i don't understand what sense it makes to create an entire class of passengers stripped of their luggage. It's definitely not customer-centric approach. The wifi was dead. It is ALWAYS dead. No entertainment was provided. I'd prefer the flights from the 90s where i could watch a film on a shared screen with headphones."

Punti positivi: "A 3-hour stop over for the connection was not enough!!! The flight to San Francisco was delayed another 90 mins, causing me to miss my 15-hour flight to Singapore, although we arrived 10 minutes before the United Flight! Ten other passengers missed the flight! A travesty! Worse, with "no hotels available", I was rerouted to Chicago for a flight via Tokyo at 1300 the following day! In short, a 30-hour trip became 48 hours of hell and of course an 18-hour delaed arrival in Singapore. But there was more: my luggage was "lost" and thus arrived two days late!!!!! The only saving grace: friendly and helpful UA staff in San Francisco and especially in Chicago. Wow! I deserve some compensaton, wouldn't you all agree?"
Punti negativi: "Please see above!"

Punti positivi: "Very meticulous pilots, very friendly and accommodating cabin crew"
Punti negativi: "When we made reservations in February we opted for economy plus seating 8C and 8D on an Airbus A320. In June we received notice of a schedule and equipment change to a Boeing 737-300. I was not told or given the option to change seat assignments, and we were assigned middle and window seats 28E and 28F, which were torture, so narrow and almost no legroom. Why weren't we automatically assigned economy plus seats? Adding insult to injury I had to apply for a refund for the seat upgrade, which again should have been automatic. Seeing as how the return flight was code-shared with AirCanada, United did not give us the option to upgrade seating, so I was forced to call United, waited almost 40 minutes so that they could give me the AirCanada booking reference number which then enabled me to upgrade seats via AirCanada's website. Lucky thing too because there weren't many economy plus seats left. I consider myself to be a savvy traveler, but there were too many unknowns and hoops to jump through in order to get proper seating. Plus the extra fees for premier access and baggage are exorbitant. Finally, I bought an egg white flatbread snack which was awful. I don't see how United gets away with this treatment, it certainly doesn't make for an enjoyable experience when vacationing. In fact we are seriously considering not taking any more vacations requiring flying. We're happy that airlines are profitable, but not at the expense of comfort or navigating options that require very sophisticated knowledge."